Big Bread Kitchen Leusden in Wijk 00 Leusden-Centrum Oost

You can eat in well there or get takeout, but it sometimes takes a very long time after you have placed an order.

I have now been waiting for delivery for over 2 hours again, this is the 3rd time in about a month. In short, it is no longer worth it.

I should have read the reviews beforehand, but I ordered here along with the two other snack bars that are closed for the holidays. And all the stories here are true. Despite the friendly responses over the phone and online, they are apparently very slow learners. Once and never again. Our order arrived 35 minutes late after calling 3 times. We sent it back. 40 minutes later, the second attempt arrived. Incomplete order... And that is apparently the norm. This company cannot last long, I would say. Next time back to our trusted snack bar. They know how it should be done.

What amateurs. Pure chaos. Absolutely no order. They also lie through their teeth, saying three times that the order was in the pan, but that turned out not to be true. They lied three times. A strongly worded email is still going to be sent to management. Never again for me.

Waited an hour and said three times that it would be on its way; in the end, after an hour they had suddenly lost the receipt. Where did the loose end?

Last time we received the wrong order. Today I have been waiting for my order for two hours and am not getting an update.

We had initially planned to eat a bite on the spot, but after waiting at a table for a long time without being served, we opted for takeout. Several tables had not yet been cleared and cleaned. It was still extremely busy around 7:30 PM. The staff did not seem stress-resistant; they were arguing amongst themselves. People were given the wrong orders, and it took a long time. After waiting for a while (the staff don't see you and don't say anything when you want to place an order?), it was our turn after the rush had subsided, and we received our order quite quickly.

We are completely done with BB Kitchen. Ordered at 5:30 PM. Called at 6:40 PM asking where the food was. The answer was: it's not here, so it must be on its way. Called again at 7:05 PM asking where my order was. The answer was: the order will be here in 15 minutes, and they immediately hung up, even though we actually wanted to cancel the order. At 7:23 PM, the order finally arrived, but in the meantime, we had already eaten a sandwich.

Waited over 2 hours for an order and then received a half-cooked croquette and picanto. The satay sauce was already completely hard and dried out.

The food is fine for the price paid, but ordering at 17:34 and still not having anything around 19:00 is really bizarre.

I can't say much about the home delivery. We can be found here regularly (2 to 3 times a month; it is dangerous—for the waistline—to be close by). We just find the burger menus super tasty! (especially the Big Bread burger menus, but it is hard to choose every time). In the category of a truly top-notch place with quality. Update: one point of criticism, the smell of smoke hanging inside because the staff smokes too close to the door. That makes waiting (takeaway) and eating inside really unattractive. That wasn't the case during the first period we went there. That's why atmosphere is back to 3. Update 2: thought I'd give it another try. This time there was no smoking in front of the door, which was a positive thing. Ordered 2 Big Bread burgers…. Fine, you think… after waiting for over 20 minutes: sir, we don't have any Italian rolls left… couldn't that message have been given a bit sooner? So back home empty-handed again.

I thought I'd give it a second chance. I ordered here, and when it was delivered, my milkshake had fallen over. They had also forgotten a croquette, so I had to call back for those two things. Of course, it took more than an hour again before I got a new milkshake and the croquette. I had also ordered fries with it; the fries looked like they had been fried twice and had too much salt. And with one of the fries, I had even ordered no salt, so can you explain to me why they all had too much salt when I had ordered one without salt? Oh dear, and as the icing on the cake, the croquette was still frozen inside. I promise you, I am not coming back and will never order here again. The Friethuis was much better and didn't have such kids working there who forget things and spill drinks.

Tasty snacks. Service not always very skilled.

I'm going to try to keep it civil. Just waited 20 minutes for a family-sized bag of fries with a container of satay sauce. Last time the salt was on sale, so it was too salty and inedible. Or the order is incomplete and items are missing. The staff is more focused on themselves in the form of having fun together. Which makes the service very slow. There is no professional attention for the customers.......the pace is way too slow. I have worked in the hospitality industry myself, but it is very peculiar how these young people behave there; I don't call this working! So, owner, give them a course on how to work and behave in the hospitality industry. Or are you going to keep paying them just for being present?

Expensive prices, unfriendly staff, poor quality and service. I am never coming back here!

I think it's a nice cafeteria, but the food is definitely disappointing. It looks like the fries have been fried three times; they were also overcooked, by the way. The atmosphere is good though. I also advise you to keep your staff under more control, because I saw two employees messing around. But otherwise, it's an okay cafeteria for a snack, but I wouldn't recommend it for dinner.

The food is certainly good, but the staff seem to think they are working in some random pub; there are nothing but jerks walking around, and the service is bad. On top of that, we were falsely accused; the person in question definitely knows who it is about.

The food is very tasty, except the service is absolutely worthless; it's all young guys who think they're on a night out and make false accusations, including by first sifting through his photos and then pretending it was customers.

Good food and drinks. Friendly service. Due to a small mistake in the order, we were offered an extra drink. Super thoughtful.

We have ordered a number of times already, but every time we receive an order where something isn't right. Wrong snacks, wrong fries, or things being forgotten. Very sloppy, and as you can read, we are not the only ones! We also regularly receive cold food, even though we don't live far away and the pictures online don't match reality. In short: it is time for us to order from a different snack bar. A shame and a waste!

The quality of the food is fine. It is a nice, clean snack bar and the staff is friendly and helpful. But something goes wrong when you have to wait nearly 45 minutes for a (small) order. It becomes completely frustrating when you hear an employee on the phone telling another customer that they can pick up their order in 10 to 15 minutes, while you have already been waiting for well over half an hour.

Eaten here for the 2nd time with over half a year in between. It was a second chance. Not a good experience again, so I'm done now. Quite a bit of friction among the staff: not a pleasant atmosphere. The staff were mostly focused on themselves and no one paid attention to the few customers. I ordered a Black Angus burger, but what a tasteless bite that was. Almost even worse than the basic McDonald's burger in terms of 'flavor'. I can't believe this was Black Angus meat. The meat had less flavor than the cucumber and tomato. I'm really not a connoisseur, but I'm not going to that place again.

We ordered food around 5:00 PM on a Friday evening. Unfortunately, the food had not yet been delivered by 6:20 PM. We therefore called BB Kitchen. The representative immediately recognized me and confirmed that the food would be there within two minutes. This was indeed the case! They also remade our food and added two cans of Coca-Cola. The delivery driver also offered his sincere apologies. Resolved and handled perfectly, thank you.

We had a large order. When we got home, much of it was wrong/hadn't been delivered. The delivered items were inedible. The menus on the website look good, but it arrived in a container with everything mixed together. The grease was dripping off. We'll never order from here again.

We ordered at noon, but the food didn't arrive until 1:30 and was completely cold. That was a real shame, so we couldn't enjoy it.

Staff could drive through the neighborhood a little slower 👎

Recently, I saw one of your employees taking a little girl to the restroom, and there was applause and screams. A bit creepy.

Waiting 30 minutes for 2 snacks when picking up... is ridiculous.

Unfortunately, this is the umpteenth time the order arrives much later than requested. After calling, they tell us the order has already been shipped. We gave it another try, but we won't be ordering from them again. (This isn't due to the recent snowfall; it was the same before.) Besides the late delivery, they also regularly forget something from the order. They then bring it later. Unfortunately, the ordered sauces are also often missing, so you can't really start. We've also noticed lately that the order is often cold. As mentioned, we gave it another try, but we won't be ordering from them again.

I've ordered from here several times, but this Sunday there was no one in the store. The noodle dish was fried to a crisp, the fries were also fried to a crisp, and the hogweed was also overcooked. The hamburger was good. But overall, I'm not satisfied with the price you pay these days; I'll look elsewhere!

I ordered food.. The burger was okay, but I also ordered chicken strips, exactly 3, with special ketchup. They charge extra for each item so I could order it home.. And of course, the standard wings with chili sauce arrived... So, a cheaper alternative for the price of a more expensive strip...

Do you have a new chef? We ordered from you again a few weeks ago, and the food was absolutely delicious! We had two types of burgers, a kapsalon, and fries. What a delicious garlic sauce! Keep up the good work, we'll definitely be ordering more!

I'll happily skip this one next time.

Ate today, spring roll menu with cold fries, no satay sauce, they say, I will report it!!!!! Paid 13.95 for it... for a kids menu you have to ask for it (gift), put the cutlery down, put the knife and fork down.... !!! more than enough reason to never eat here again... no chance. ...there's still a lot of room to improve, it's a waste of 55 Euro for me... there's also a lot of cold coming in, so keep your jacket on...

I don't think it's a very clean place. Staff are running their hands through their hair, returning from taking orders, immediately taking items from the display case without washing their hands. Some even take items with their coats and helmets still on, and walk behind the counter with them. I was quite shocked. That's just not how it should be; it's not very hygienic.

A really good snack bar. Everything was simply delicious, fresh, and not greasy. Friendly service too. Best snack bar in Leusden and the surrounding area!

My son and I stop here whenever we see Sharon or one other particular employee working that day. They prepare the fries deliciously. They keep a close eye on the quality of the frying fat, etc., flush the ice cream machine when necessary, etc. The sorbet will hopefully get an upgrade soon. The canned fruit, which tastes heavily of preservatives, detracts from the ice cream and the rest of the food. So, no sorbet for now. More people feel the same way. It's better to remove it from the menu or adapt it: in a glass/cup with fresh fruit, 7-Up, and a straw/long, narrow spoon for fruit. If Sharon and/or the other employee worked here every day and the sorbet were as good as the service, it would definitely get 5 stars!!! And then we'll eat sorbets often :) !!!

The food is average, just like at any other snack bar. However, the delivery is taking a while. Another 45 minutes late! I called to ask why...it's rush hour and there aren't enough delivery drivers. Maybe they should offer fewer options for delivery times. I didn't really get the impression they were bothered. This was my last order here. Plenty of competitors are willing to deliver on time.

Bad experience. One of the staff members was cursing quite a bit, and we were initially just ignored. The glass was covered in greasy fingerprints. The same staff member left the restroom without washing his hands and then touched food from the orders. Orders were messed up. Not a good experience; we won't be back.

See receipt, ordered at 5:05 PM and delivered at 6:30 PM. And mediocre burgers and greasy noodle snacks. Not an asset to Leusden.

Saturated and the rest in the Doggybag

Ordered a catamaran, in a deep plate with meatballs on top and sauce on the side, this isn't how it should be! The taste was good, but the presentation was a shame.

The milkshake was way too sweet, a waste of money because we couldn't finish it. The fries were fine, and the delivery person was also very friendly!

The Big Blackjack Burger is a must! Today I tried the Big Blackjack Burger with fries at Big Bread Kitchen and really… what a surprise! The burger is juicy, well seasoned and perfectly cooked. The combination with the smoky sauce and fresh toppings makes it deliciously different from standard burgers. The portion of fries was generous and nicely crispy. Everything is freshly prepared and you can taste that. The service was fast and friendly, and the atmosphere in the shop is relaxed. If you fancy a hearty, tasty burger without any fuss: you have to try this!

After several disappointments at other snack bars in Leusden, I finally found a good one. Snacks and fries taste great, delivered quickly and warm. Good website too, nice that you can indicate if you want extra well-done fries. I will definitely come back here.

Already picked up a few times. Food was not very special. Until I noticed that the fries suddenly tasted different. Can happen, not a big problem. When I placed another order, I saw to my great surprise that fries that were already fried and in a container went straight back into the fryer. I threw away my order at home, I will not come here again.

Don't buy Sunday, you pay more than €4 for a pitiful small bowl of ice cream with a few caramel crumbs. On top of that there are children working there at an age where they are not even allowed to work I think?

This one is great. That chicken is delicious

We sat inside for fifteen minutes, no one saw us or spoke to us? Staff went for a break while we were waiting.. Too bad, if you don't want to serve anyone, you shouldn't put menus on the tables in the seating area. It wasn't busy either, 1 person waiting for his takeaway.

Chicken from the oven comes from the fryer. I had indicated oven

A French fry is 2.90, fries with is 3.80(!?) 90 cents for a little bit of fries sauce!? Even the Mac is not that expensive! That was also a one-off so...

Beautiful restaurant and delicious fries.

Extremely good for a snack bar. You will be served politely, large portions, tasty food. Highly recommended!

You can have a nice supper there, but I do think that when you have finished eating, the dirty plates should be taken away and you should possibly ask if anyone wants something to drink.

Went on a weekday afternoon. Fast service, friendly staff Clarity is great!

A few years ago I gave a positive review to 't Friethuys. This business has since been taken over and now bears the name Big Bread Kitchen. I see that my review of t Friethuys has now been placed under the new business name. This is of course not correct because the review below applied to the previous business/owner. I really don't think that's possible.

Had a delicious lunch! Service is smooth and friendly. Food was on the table quickly and hot. The menu is very extensive with all kinds of tasty options. We would love to come back again 😃

Excellent service good quality. Nice staff.

Ordered from BigBread today. Everything in perfect order. Quality is good and delivery is super fast. Within 20 minutes the doorbell rang. And that before Friday around 6:00 PM. If the quality remains this way, I will be a regular customer.

I was here with my family and my children had a great time. The food was very tasty, that's why this place gets 5 stars from me. It's that I can't give it anymore.

Placed an order at BBKitchen for the first time and I'm looking forward to more! The truffle burger was delicious and the fries were also fresh and crispy. Delivery was smooth and the delivery person very friendly. Definitely worth repeating!

I regularly eat at this restaurant with my family. The food is always good. You will be helped quickly and the staff is very friendly. A really great tent!

Very tasty food. Nice service and the owner is super nice and customer friendly

A response in advance: I give everyone a second chance, so ignore all negative criticism from the reviews. Hopefully my 4 granddaughters and I will do better on Saturday, I hope so! Kind regards, Ronell Veldhuis (1:30 PM) We have now been and we are very satisfied. Together with 4 fantastic 🙋🏻‍♀️🙋🏼‍♀️🙍🏼‍♀️🙆‍♀️👵🏻granddaughters we were spoiled with a delicious lunch. Sunday is also highly recommended, so 'warmly' recommended❣️ The service was friendly and polite❣️ Worth repeating 🎀🔝 Kind regards, (Mrs.) Ronell Veldhuis.

Very poor service, a lot of noise behind the counter. Whether the staff has fucked is of no concern to the guest. Delivery people give the impression of a playgroup!

Great Delivery Driver, my wife thinks it's a job. Super fast!

The service was terrible. Better luck next time. The food, on the other hand, was delicious but on the cold side. The Chinese behind the bar: great gentleman

Been here for the second time, good service, friendly staff, excellent food quality

I really didn't like the satay. But PLEASE NOTE that is my opinion.

We ordered online. And on 1 menu indicated without mushroom and on the other without fried onion. We get delivered with mushrooms and onions. Could have been a little warmer. Delivered on time.

The owners are Chinese people who work hard and understand the catering industry well. However, the staff working there is not good. Twice already I have placed an order and had to pay the price for the food there at checkout. Clearly stated when ordering, the difference was €8. Employee said goodbye or else not. That is real customer friendliness. If I were the owner, I would start working on that very quickly.

They have good quality food but it's all super slow. We waited for fifteen minutes and were given a bag that was already there before we arrived. Their response was: 'just finished'. Very bad service.

Nice place to eat. We recently had lunch there with a group. The only downside was that we had to wait quite a while for our food, so we actually lost more time than the break at the office lasts. Parking is available in front of the door and the food is not bad! A small mistake was made, but it was neatly resolved. We were allowed to distribute the wrong dish, so it did not have to be thrown away. --- Update: after a period of six months we had something to eat here again. There are few improvements. Of the four individual orders we placed, two were correct. The other two orders were incorrect or incomplete. The incomplete order had to be pointed out several times. The fries war was delivered with onion at one, and without onion at the other. This time we sat on the terrace. Looks fine, but it was annoying that there was smoking.

It was not busy in the shop and I had specially ordered 2 frikandels and there was hardly any curry or onions on them and too much mayonnaise. Everything was in one place on the side and the fries could have been fried longer.

Unfortunately a bad experience this afternoon/tonight. After seeing the advertising brochure on the bus, I went to have a look, but as far as I'm concerned, it's not worth repeating. Service seems young and inexperienced. Glasses are grabbed by the staff with their hands by the edge and placed down. I ordered a chicken schnitsel menu myself, the plate was neatly presented, but the schnitzel was clearly fried for too long and had dark edges that were difficult to cut. I therefore doubted whether it was the chicken schnitsel. The staff no longer came to ask if we were satisfied or if we would like something to drink, so we left it as is. But cut off the edges of the schnitzel and ate what was possible. The children both had a playpen that was neatly maintained, but it was a bit inconvenient to eat without a plate. At checkout the amount was mentioned and I could pay. After asking, I received the receipt and saw when I went outside that a pork cutlet had been charged. Didn't get a discount on the two playpens as stated in the brochure: 2 for 11.95. Overall a disappointing experience.

Nice high fries, friendly staff. Highly recommended

Very tasty food! Nice place, good service and a very sweet lady behind the counter and in the service...absolutely worth it to eat a delicious sandwich!

We ordered online for pickup. Asked in the store for a bowl of special sauce, they said you should have ordered online. When we got home there was no mustard (still paid for extra). Ordered tenderloin steak menu. However, the tenderloin was so tough that we threw it away.

waiting for half an hour for a seniors' association to push forward one by one

Even during busy times, it was amazing how tasty the steak tips are and the keriakki chicken, with the super fries. Hi so full! Definitely come back.

Very unfriendly and slow, but the food was tasty

(When it was still Het Friethuys. Now that it's called Big Bread Kitchen, I don't even know if they have spare ribs.) If we want to treat ourselves, we order the spare ribs! They fall off the bone and are delicious. The service is always good and everyone is super friendly. And in this Corona time we do our part by ordering directly from them without the intervention of Thuisbezorgd.nl. 't Friethuys is an absolute must. And not just because of the spareribs. 😍

Ordered food here twice now and after a year and a half of looking for a place where we think they have really good fries, we finally found it at BigBread Kitchen. And the burgers are also tasty. Very satisfied!

I've tried some fries here and there in Leusden, but BB Kitchen is really the tastiest

Super tasty food...nice and fast service

Delicious food, friendly staff and attractive atmosphere

Tastes better than expected. The staff is friendly.

The new owner seems to have things in better order. Burger tasted good, just like the chicken. Fries were without salt as ordered!

Taken over and now super bad, dirty fries, tough snacks, expensive and unfriendly staff, all very unprofessional, not recommended!!

Delicious and large portions, friendly service, I highly recommend it.

Lousy service and poor quality. Brutal staff and not susceptible to reason. I'll give them another week.

What a cool place, ordered food and unfortunately something was missing. Called and after an hour still no food. Called again and just got a big mouth from one of your employees. Have fun and I will never order anything from here again.

Delicious black angus burger!!!

The visit was for lunch, nice place, nice staff and good food. More expensive than average, but you can definitely taste that. have enjoyed!

Ordered a crispy chicken burger. Used to be a very tasty burger. Now there were pieces of chicken strips that had been fried for far too long, covered in an unappetizing sauce containing mushrooms. It used to be very tasty matte, but it was really impossible to eat. 10 euros wasted, I won't be back

Ordered last Saturday, order had not arrived 25 minutes after agreed time. Phone is not answered. When the order finally came, they had put the gluten-free frikandel in the same packaging as the normal frikandel. The two were indistinguishable, so the person with a gluten allergy did not have a frikandel. Definitely won't order here again next time

Het terras, tenminste als je dat zo.kan noemen slaat nergens op. Mensen die roken is tot daar aan toe, maar als je dan ergens anders wilt zitten kan dat niet. Want de tafels staan zo dat je nergens anders kan zitten. Wil je binnen zitten, op een plek zijn erg geen stoelen. Eten was ok. Personeel is erg amateurisch.

Zonde hoe het nu geworden is sinds de overname. Kwam aangelopen om mijn bestelling op te halen, waar al het personeel buiten zat te roken. Binnengekomen werd ik niet direct geholpen door de collega die binnen stond al had ze mij wel gezien. Toen kwam iemand van buiten helpen waar ik meekreeg dat er nog niks gedaan was wat allang gedaan had moeten zijn voor bezorging. Friet was veelste zout.

De overname is nog geen verbetering. Alleen de prijzen zijn op niveau gebleven.

Eten is niet meer wat het geweest is. Lauwe patat, slechte service