Izumi Sushi & Grill in Wijk 10 Binnenstad

Great food Great atmosphere Great service

Delicious food, friendly staff and a nice atmosphere!

On Christmas Eve, I went to Izumi at the invitation of my in-laws. What a disappointment. After an hour and a half, the first round of five dishes still hadn't been served, and the dishes for the group came out of the kitchen separately and in a disorganized manner. Drinks and food were served on one side of the table, leaving us, as guests, to share them. Notifying and addressing the (managerial) staff offered little relief. Furthermore, the takeout service was incredibly busy, and in my opinion, the diners in the restaurant suffered from the chaos and understaffing caused by the parallel orders. The food wasn't bad, but it wasn't outstanding either, but personally, I won't be dining there again. I felt very disappointed for my in-laws, who had been looking forward to this family gathering, which ultimately turned out to be a stressful experience due to poor organization and communication.

We waited a very long time for our food; more than half of what we ordered didn't arrive. When we complained, they said it was busy. If you don't want people to eat meat, take it off the menu. They're very stingy with portions; it's nothing like it used to be. Absolutely not recommended... A word, ridiculous... 👎🏼👎🏼👎🏼👎🏼👎🏼

It's not that bad. In comparison to Mojo the price is more favorable and quality isn't less

We didn't get any food for 90 minutes, ridiculous!!

Food was very good tastes top better than shabu

Always delicious sushi and side dishes, always fresh, never had any complaints or heard any complaints about it

Been a regular customer here for years and have never had a bad experience.

Very nice sushi place in Helmond 🍵🍤🍣🍜

We were really pleasantly surprised here. Both the dishes on the menu and the price-quality ratio. The only downside was that one of the lovely waitresses smelled terribly of sweat that evening.

Fantastic! Nothing bad to say and always a great atmosphere!

My favorite restaurant! I love Japanese food 🍱🫶🏻

We had a delicious meal and really enjoyed the dishes, but the order flow is incredibly poor. Nothing was served for 30 minutes, and then suddenly a whole round of food arrived at once. We also had dishes from other tables served four times, and the waitstaff even managed to serve another dish from another table while we were paying. This planning and coordination could be improved.

For a relatively inexpensive all-you-can-eat sushi restaurant, it's really great! Much better than many other restaurants. The rating should be much better! 5 stars, I think.

Delicious again! We had dinner at your place last week, and I'd like to give a special compliment to one waitress. She was super friendly and polite, very helpful. My daughter even had a few questions, and she answered them all. It was amazing how she even took the time to talk to the guests even though it was incredibly busy. I asked her, and her name was Romy. I didn't want to let the compliments pass her by! She's fantastic! She makes the restaurant much more pleasant at busy times! ❤️

I think generally the food is good. some food has too much sweet or salty sauce. the Atmosphere is quite nice. Been here couple of times. the desert has got worse with less fruit. missed those leeches

NEVER BEEN THERE TWICE IN A MONTH. FOOD IS THROWN ON THE TABLE, AN HOUR WAIT FOR THE FIRST ROUND. A place like no other. No apologies, no compensation, just absolutely nothing. We will never eat there again.

So I came here for dinner. We were brought food we hadn't even ordered, and sometimes nothing was brought even though we had ordered it. The worst part was that the person I was with and I looked at each other at the same time and at the same dish, and we both felt sick! I'm not coming back here again!!

We had a delicious meal here with our children (12 yrs 13 yrs) and we can really recommend this restaurant to everyone ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

The food was delicious and perfectly prepared. It took a bit of time to arrive, but that didn't bother me. So, not much has changed, and everything is still perfectly fine.

The food is great; all Izumi franchises have good food. But... We arrived around 12:00, right at opening time. It turned out they weren't ready yet... a few people were still clearing tables, so we hesitated to go in, even though we had reservations for that time. As soon as we got inside, a woman approached us. She wasn't friendly, probably in a bad mood because they had just opened. We asked for a different table near the window, where all the chairs and tables were free! But she said no... and when we went to pay, she wasn't friendly either. I assume she's the owner, because she seems to have a higher standard than the others. So we won't be going back... I wish she'd just greeted us in a normal, friendly manner.

Very fast service, easy ordering via tablet or phone using QR code. Lots of selection. Delicious. You can even order everything without lettuce, onions, or other additions if you specify in advance. They'll then enter it into the computer. You don't even have to pick! In short, delicious and diverse!

The food is fine. The atmosphere is a bit lacking; I don't think the decor is anything special. But the staff is friendly and helpful.

We had a delicious meal, fast service and a pleasant evening.

We think it's the best sushi restaurant in Helmond. Fast service, once you order, everything is on the table within 10 minutes. Large selection of sushi. The sushi is of good quality, and the selection of hot dishes is also extensive. And everything is delicious. We regularly eat there with our family. Parking is quite easy (paid parking). Weekdays until 7 pm and weekends until 5 pm. You can order using your phone or get a tablet from them; everything is clearly indicated in the app.

The food is always great, there is never any hassle, have been a regular customer for several years 👌🏼 the kids love it too, all those little snacks

Do not take dietary requirements into account, very bad.

High quality restaurant with affordable price. Many choices and taste of foods are all delicious. We would come back later 😋

We always have a delicious meal here. Sometimes, something you ordered doesn't arrive, but sometimes you order so many at once, and before you know it, your table is full of delicious sushi and other tasty treats. And you can stay for a long time.

Delicious food, truly superb. Most of the staff are very helpful, but there are one or two who put a brisket on the table without saying anything. It's a shame, but I still go there regularly. The food is delicious. It's also easy to pick up, just as tasty and well-packaged.

Great place to have reasonably priced but delicious sushi and asian cuisine. Great variety in choices and fast serving of food.

Excellent Izumi, where the food tastes great. Drinks usually take a little longer to arrive, but otherwise, there's little to complain about.

A very disappointing evening. The atmosphere inside is fine. Simple tables, lighting, etc. You have to order via a QR code. You can order 5 dishes per person per round. Quite a lot. Tip: do that right away. Because the food takes a very long time to arrive. We had to ask twice if our drinks were still coming. The food is of average quality. It depends on what you're used to. It's fine for stuffing yourself. The maki, for example, was completely limp and tough. There were chunks of (water) ice in the ice cream. There was an eyelash in the macaron. Almost all the crème brûlée cups were broken off. The spoons were thrown on the table with fingerprints still on them. Shall I continue? The staff is young and clearly untrained. Perhaps I'm expecting too much from an all-you-can-eat sushi restaurant. The dishes are shoved onto the table, and there's no personal attention for the guests. No eye contact. When we got our (wine) glasses, the waiter grabbed them by the top with his whole hand and slammed them on the table. He did the same with the soda bottles. The cola glass had his fingers INSIDE it. I said, "I've noticed how you're holding and handing me the glasses... I don't like that." To which he replied, "I have clean hands, you know." To which I replied, "But I don't know that, do I?" He gave me a deep sigh and a click of his tongue, and then he was gone. I was left, stunned, with dirty glasses (without wine). When I tried to tell an older woman behind the bar, I saw her putting all the clean glasses away. Perhaps he'd learned this from her. I certainly won't be coming back here again.

Delicious food, service is great. Food comes quickly, service is friendly, atmosphere is good.

Meets the expectations of an Izumi restaurant. We've also found that they listen to their customers. We love coming here for weekday meals.

We went to Izumi for dinner today. It's usually always good, and no one complains about leftovers. But today, while paying, a young man with a book came up to us and, after talking loudly, made everyone hear us say we had to pay extra. We clearly stated we were going to pay, but the young man was very rude. Sorry, I won't be back!

The food was really good, but that's about it. No atmosphere, no candles lit, just cold and uninviting. Tables are so close together that you're forced to listen in on what's happening next door. Our table felt more like a glass storage area than a place to eat sushi. A shame; if the experience had been as good as the food, it would have been fantastic. Not so now.

Very good sushi, and the salmon sashimi is included at no extra charge. It's a bit of a shame that you still have to use your phone to order your food when you're with other people, but the atmosphere is great and the staff is friendly.

Delicious food. The woman who guided us to the table was a grumpy one. Not even a 'can I help you' 'do you know how this works' literally nothing nada noppes

Delicious food, worth repeating!

Be careful when you go to the toilet, there is a foreign waiter working there who asks if you are tall

Great food and plenty of choice. Something for everyone. You sit nicely spaced apart so it doesn't feel like a feeding shack.

Ordered via the app (qr), food followed quickly and was delicious. The very young service (for bringing the food and collecting empty plates) says (almost) nothing.. Except for one young lady, she was very friendly and came across as sincere. The atmosphere, that was not there. Didn't get the impression that people come here to eat together, but mainly to eat a lot.. Very unsociable and impersonal, but if you don't need that and just want to eat, it's fine..

We did a reservation and got confirmation for 1915, arrived on time and didn’t get a table nor drinks in the waiting area for half an hour. We only got told to just wait 5 more minutes. Bottomline: don’t take your confirmed reservation for granted

Food factory, isn't it nice that you all take turns getting food?

I found the atmosphere a bit canteen-like.

Delicious food in this cozy restaurant. Friendly staff and the food and drinks always came super fast!

Ate more often, great, now together with a diet guest. He did not receive any of his orders for 1 hour and 20 minutes. Logistics problem? After 2 reports, the manager was called in. After this everything was served in one go 🥴 Pay for everything, including no compensation for drinks. “We would have had everything anyway.”, was the answer. This company can/must still learn a lot in dealing with guests, see several reviews regarding handling.

Review February 2024: Dinner at izumi: Good food, quick service and a nice ambiance, also very nice that you are not sitting on one with other tables, I hate it when someone else is sniffing at your plate... somewhat private dining is nice! Worth repeating! ‼️review March 2025‼️ Lunch at izumi: We made a reservation at 12 noon, when the place just opened! On arrival we were not warmly welcomed because they were not ready yet and we were ordered to sit on the bench at the front door, staff still had to come in and a number of employees first smoked a cigarette and drank coffee at the front door, not very convenient I thought because the air was drawn in. I was able to turn around because I hate being ignored, nothing, no good afternoon or take us to our table and offer us drinks? That would have been a neat solution! Since my daughter really wanted sushi, I kept calm and bit my tongue! My advice is, make sure everyone is ready at 12 noon since the place is open at that time and especially since you knew there was a reservation at 12 noon or make sure that you can only reserve a table from 12:30 so that you always have a margin of 30 minutes to start your day. And be friendly to your customers, from chef to waiter to dishwashing help, just everyone on the staff, because after all you work in the hospitality industry??, you want to keep your paying customers, right? otherwise you will lose them! And what does kindness cost? Nothing at all! service and atmosphere from 4 stars to 1 star, unfortunately. Hopefully this constructive criticism will improve things in the future! Kind regards, Nathalie

the tastiest dry food I've ever had, everything is super tasty, interesting flavor combinations... 😋😋😋 great service, delivery to the table and maintaining order.

Delicious food. We will definitely come back here again. Good quality food for a good price!

Incredible quality and very good service. Endless chestnut ice creams 🌰!

Last night we had a delicious meal at Izumi with 3 adults and 2 children. The dishes are very diverse and there is more than enough variety for everyone. They all have one thing in common: They are deliciously prepared! Even one of our grandsons with a gluten and lactose allergy was more than satisfied. We sat at the back of the restaurant and that is a lot more atmospheric than at the front and in the middle section. That has a cold businesslike appearance. The only point of criticism is the very limited choice of non-alcoholic beers. I would say: "Put a 0.0 Brand Weizen on the menu, or a Nilis Trappist!"

I have sent you a nice email twice before, but that email is not easy as you are not very generous with contact details. Anyway, so no response to my email twice, so here it is. The food, and I mean the meat in particular, was cold, without exception cold. That's a shame, when I ask why and I don't get a response, you've dismissed me and it looks like a restaurant factory with a calculated waste/failure percentage and doesn't have any of it. Customer, what can we do better? We will stick to Chalet Couvert in Aarle-Rixtel from now on. There the customer is king and the staff knows how to do things, they walk around smiling and there is always management who supports them and the customer. Pity, IZUMI

Delicious food for little money

Went here a couple of times for the all you can eat concept. It's pretty okay all and all. There's great variety in sushi and some interesting flavours to try which i don't see at competition perse. Also some products are added without more costs, where other also ask for more money f.e. on Salmon Shasimi. However i am not that confident about all the quality. Especially the beef to me looked quite doubtful in multiple dishes. Not to say it's to make you sick, but it just looks cheaper and handled with little care. The sushi isn't that consistent, neither the portions or cuts. All in all it feels a bit rushed. Price/Quality some might say, which is fair. The variety is great, the speeds was quite insane and the errors of missing portions were little. Also the pricing for the kids(older then 4) is fair and way better then at their local competition. Last time though the things felt a bit too rushed, which was on a thursday evening, so.. why?? Maybe the time slots could be a bit bigger to give some breathing space too allow a bit more concern on the consistency. Next time we will give a competitor another shot. But sure we will be back eventually.

Lots of privacy and tranquility in the back and good food

Their food is exceptionally fresh and tasty. This place has become our go to all you can eat sushi.. our kids love sushi and they love coming back here. Its spacious and is very child friendly. And the staff is wonderful too

We had dinner tonight, it was way too busy, way too close together. Bad service, no drinks for the first 45 minutes, had 3 rounds in 2.5 hours, but not all of the sushi arrived. Barely had sushi in a sushi restaurant. They said something about it, but they did nothing about it. I wouldn't recommend it.

Ordered food this afternoon before 6:30. It's now a quarter past 7 and still nothing. You have to come pick it up yourself, because they don't do delivery, so you've been sitting in the restaurant for 45 minutes waiting for absolutely nothing.

Had no food for the first hour and a half and the iPad was empty for the first half hour

I have been to Izumi in Weert before and it was great! Now that I've come here, I immediately want to go back to Weert... I had 3 pieces of sushi in 2.5 hours and just had to pay the entire bill. The service was very poor and if you said something about it they did nothing.

Really nice and fresh food, unfortunately the service was a bit chaotic since was very busy and was a Dutch boy very young just throwing things on the table instead of serving nicely, all the rest of the staff was amazing especially the arabs server, so educated, for them i will put 5 stars and for the owner always so nice!

We had a reservation, upon arrival we were given a table in the middle of a walkway... due to personal circumstances of my girlfriend, I asked for another place, the initial response was that they were too full, although when we looked around we saw at least 8 free 2-person places that remained empty for 45 minutes... after asking the second time we were finally answered. Drinks and food were also delivered late. Shame.

Very cozy and wide choice of top cuisine 👍

Yesterday I had dinner at this restaurant, at night I felt bad!...today my condition is terrible, my stomach hurts and I feel unwell, I had to take medicine, I have no appetite.

All you can eat, sushi... Had a delicious meal with the grandchildren. Not a fan of sushi myself, but the menu is so wide that I was also satisfied. You place your order digitally, it arrived fairly quickly in the first instance. But as it got busier, the pace slowed down. This resulted in a bowl of sushi being brought to us when we were already eating dessert. After a while, you no longer really have insight into what the outstanding orders are. Small downside, but that didn't spoil the fun. Great food!!!

Enjoyable meal, super fast service. It was completely full, but we didn't really notice that. The ordering app was very nice, you can set your allergens and then the app will notify you when you choose something that contains them.

Excellent food. It was also almost completely full.

‼️‼️🏥🏥One star is still too many! Suffered severe food poisoning on December 31, 2024. This caused a disaster in the first few days of the new year, everyone was deathly ill.‼️‼️🏥🏥 Ate New Year's Eve and really had 4/5 bad days. Everything came out in lumps, continuous vomiting and diarrhea. I've never been so sick. This must be food poisoning. And then they claim that I'm the only one who complained while I see that many more people have gotten sick. Among our family and friends, everyone who ate Izumi and those who didn't that day got sick at all!

A fantastic experience at Izumi. The restaurant offers a delicious combination of fresh sushi and tasty Asian dishes. The atmosphere is modern and cozy, and the service is excellent. The staff is friendly and makes you feel welcome. Definitely recommended for lovers of Japanese and Asian cuisine!

⚠️If you have also suffered food poisoning, report this to the NVWA⚠️ [Review follows below] It is not desirable, but it can happen that you get sick from eating something wrong. However, that is not the case here. Both my girlfriend and I got food poisoning after eating at IZUMI on New Year's Eve (2024)! It started on New Year's Day (2025) and we are both still suffering from this 5 days later. The worst? Apparently we're not the only ones! I now see several recent reviews from around the same time in which people have suffered the same complaints. Even if you look further back you will see that this is a previous problem at this restaurant. I'm certainly not someone who often leaves bad reviews, let alone criticizes a restaurant... But if these types of incidents are not taken seriously by a restaurant, then that is very bad and I certainly think that it should be said.

The best sushi restaurant in Helmond.

Picked up two sushi boxes on New Year's Eve. Then the whole family got sick, with terrible symptoms. Still not recovered.

I used to like coming here, but lately I've been really disappointed... completely wrong orders we received. Sushi rolls with surimi crab while we had not ordered this twice in a row while there was also someone present with an allergy to shellfish... and on the iPad I am not so sure whether all the allergies are correct... because if you put it with pork with a sign that it is halal? You better adjust because that's weird. And I read a review that someone got food poisoning and unfortunately this is also the case with me now...

Super nice 'all you can eat' concept. Tasty food, served quickly. Operation could be a bit less in 'Robot' mode. There are some who are very friendly, but the majority only look ahead and dump the food on the table.

Picked up sushi for two last Saturday, after which we both became seriously ill from Sunday to Monday night (food poisoning). Only after a day and a half were we both able to eat again and even get out of bed. Last time here!

Unfortunately not what it used to be. Perhaps due to staff shortages. However, sushi remains of good quality.

Had another nice evening at Izumi's last night. I've been there a few times now with my wife, and we'll definitely be back. The food is top notch and there is plenty of choice. The service is excellent and there is a pleasant atmosphere. I noticed that the tablet has had an update. Now I couldn't see what exactly the dishes were. Previously, one could see what exactly a particular dish was. Type of meat, fish, etc. It could also be that I overlooked it! Doesn't matter much, I'm definitely not a tooth chewer. Loop almost anything.

I have now experienced a few times that you have to wait half an hour for the first round, after which the waiting time is 20 minutes each time, which was never a shame at first.

I had a delicious meal there with the love of my life. L.E.Y ly sm

Personnel are not very enthusiastic , when they put/throw the food far on the table like the guests are not exist.. I do not like the atmosphere there , no warm feelings. The good thing is the restaurant opens for lunch. The Sushi are not bad for the price ..

Had lunch here with our family yesterday. We regularly eat sushi, but we have never had sushi as fresh and tasty as this before. We ordered A la carte. Including fried rice, fried gyoza, sushi shrimp and chicken, chicken and lamb skewers. Everything was delicious. And no matter how full we actually felt, we didn't want to stop eating. In the afternoon there is plenty of space and peace. No experience with this in the evenings and weekends. We would love to come back again.

Everything was consistently delicious! Lots of variety, whether sweet or salty! Very fast service and great sushi creations! It was well attended and yet not loud. The nigiris had a good ratio of fish to rice and the bowls were also great! And it's not just the children who get a little farewell present, but also the adults who were happy to receive a piece of candy as a gift.

Super nice restaurant and very friendly staff and the food is super tasty

Excellent sushi and nice service. Unfortunately you now have to wait 15 minutes between rounds. Very long if you ordered 5 pieces of sushi. Tables are also close together, like everywhere else, so you can enjoy authentic Helmond conversations from your neighbors.

Seats are really great in this restaurant, spacious and plenty of room. Food is good but in our opinion there is room for improvement. Service is fast and they listen to your wishes.. The music a bit too loud and very strange choice for a night out for dinner...prefer something soothing... Price was good..

Meh, nothing special Had a great meal but wouldn't go again anytime soon

A lot of food for a fixed price you can order again every 15 minutes for 2.5 hours you can order a maximum of 5 things per person per round it was tasty and often with these concepts things go wrong several times it is in the weekend very busy

We have been coming to Izumi for years and we have always enjoyed it. However, we have now reached a price limit that means we will no longer go there. The food is not too bad, but the drinks are really out of proportion. A bottle of soft drink is already €3.10, 1L of Chaudfontaine water €8.50 and half a liter of beer €6.00.

Food came quickly and it was good

Very cute place, a lot of variety and sashimi was amazing!

Picked up food yesterday, it was really disappointing. "Crispy chicken roll teriyaki" is not crispy chicken at all, but poorly fried chicken and some crispy sprinkled on the outer edge of rice.. also the chicken in BBQ sauce, contains no sauce at all (see photo). Really a shame. The sushi was downright bad and tasteless. Teriyaki chicken came with all kinds of vegetables, although this was not stated, which was also very annoying due to allergies. All in all, we will never order from here again.

Have eaten here often, the food is always good! The owner is super friendly and most of the staff are also great, some say what they bring and are super nice and work really hard. We like coming here, if there is anything please tell us immediately instead of Google. Izumi takes everything seriously😊. see you soon!

I have visited many all-you-can-eat sushi and grill restaurants, but Izumi Helmond remains my favorite. I've been coming there for years, because the sushi and grill dishes are really tasty. The staff is very friendly and the interior is nice and spacious. This is also our favorite of all the Izumi branches. Ordering via the tablet is very nice.

As usual, a delicious meal. Food arrived quickly and was of good quality! Had a truly perfect evening.

Great place and food for the price.

Tasty Sushi and we were helped by a super nice lady. Nice smooth chat.

Had dinner here on Tuesday evening with 8 people. On Wednesday, 7 had diarrhea and 2 were vomiting. Called the restaurant after this and had to send an email. The email has still not been answered after 2 weeks.