Izumi Sushi & Grill in Wijk 10 Binnenstad

Nice place, quiet and not bothered by other guests. Fast service. It is a shame, though, that you have to order via your phone. It takes away a bit of the social aspect of dining with your table companions. It might be useful to mention this on the website, so your phone has enough battery.

We had a lovely meal for two on Sunday. Everything was delicious, the table was served quickly, and the staff was friendly. You can sit here quietly or with small children in the back (nice and close together). Beautiful decor and certainly good food. For me, 4 stars for the food now, because no coffee was available at that moment.

Had an incredibly delicious meal and a fun concept! Friendly and fast service. Keep up the good work!

I went to smoke a cigarette with my Moroccan friend—I am also dark-skinned myself—and they came running outside because they thought we were going to run. Also, flies landed on my food.

It was my first time and I didn't know what the deal was with the rounds 😅 you can really eat your fill for this price, and the food is served very quickly. I recommend it 🥰

Had a delicious meal and the atmosphere was very good, service was very good and fast. Received super good service from Ethry! :) Until next time!

We had a wonderful experience at Izumi! The all-you-can-eat concept is a really great idea, as it allows you to try different dishes at your leisure. The grilled food, in particular, was delicious and served wonderfully hot. Upon arrival, we received a warm welcome and were well assisted by a friendly young man with curly hair. The service was top-notch: the food and drinks arrived at the table quickly, and you can very easily order or ask for anything you need via the QR code ordering app. That makes the visit extra pleasant. All in all, highly recommended. We will definitely be back!

Last Saturday, we went to eat at Izumi, founded in Helmond. The food was uniquely delicious and incomparable to other Asian restaurants. The sushi had fresh ingredients and was even prepared on the spot at the sushi bar. The service was top-notch; we walked in and were able to take a seat at our table immediately. Despite the heatwave, we still had a lovely meal. Highly recommended for those with a passion for Asian cuisine.

Favorite sushi restaurant in Helmond.

Had another delicious meal! Takeaway

I found the service poor; everything was just put on the table without saying what it was or if it was tasty. The service was slow and lacked any charisma. One blonde young lady did understand how things worked and kept her composure throughout. We did not receive everything we ordered.

Delicious and quick, I'll come again next time.

Unedible, takeaway food, order is wrong and they don't answer. You'd think it's busy, but when you get there you're the only customer, and on top of that the order is mixed up.

Fantastically delicious. Worth repeating.

Had another delicious meal. Easy to order with your own phone. Fast service.

The food is truly fantastic, it's just a shame that the tables are incredibly close together. That doesn't do the experience any good. The restaurant is beautiful and looks luxurious. The quality of the food is outstanding, but this is somewhat spoiled by the crowds and the cramped seating.

Always a warm welcome; after ordering, it is delivered on time and you can enjoy it thoroughly. It is made fresh.

Beautiful design heart for the guests, chapeau!

We have been coming here for 6 years, sometimes twice a week, but have pointed out so many times that they don't need to bring a small dish every time; that way, you eat very little in 2.5 hours. That is why last Sunday was my last time. I had already ordered 15 rounds, but what I ordered just wouldn't arrive. An hour later, we had only received 5 dishes. We pointed out three times if we couldn't get more dishes, and they said they worked on it. Yeah, yeah. This has happened to us so often now that we have said we are not going back here anymore. On top of that, they have lost another two regular customers. That is why I advise everyone to experience it for themselves, but I hereby do not recommend this restaurant.

We went here for sushi, but unfortunately, it was a very disappointing experience. We had to wait almost 2 hours for our sushi. Because it took so long, we eventually decided to eat from the grill, as that actually arrived faster. The most frustrating part was that when we were already on our way to dessert, all the sushi was suddenly brought out after all. At that point, of course, it was no use to us anymore. Additionally, it was very hot and unpleasant inside. The staff indicated that they would help and be considerate of us, but we saw very little evidence of that. All in all, the service was very disappointing, and we would not be returning here anytime soon.

We had a delicious meal here. The sushi was fresh and everything tasted really good. The service was also top-notch: friendly, fast, and very hospitable. You can tell they do their best to ensure you have a wonderful evening. Definitely recommended if you want to eat tasty sushi in Helmond. We will certainly be back here again!

We had a delicious meal. The price is very reasonable.

Delicious fresh sushi. One of the best in Helmond.

Good food; there is plenty of choice even for people who don't like fish. Service is fine for the concept, and in terms of atmosphere, it isn't very special, but just a decent place.

We ate there on May 11th, Mother's Day, and ordered three times without receiving any food. At one point, something arrived at the table, but it wasn't what we had ordered. We were yelled at by the blonde lady Granka, who calls herself "manager"—it wasn't her problem at all... I tried to have a conversation with the owner, but that was handled by an employee, while Franka yelled in between for him to hurry up because there was work to be done. I have never been treated so rudely and I will never go there again. The quality of whatever we did eventually get to eat was good. What a terrible place. 🤮🤮 We spoke to Franka about the food not arriving, and she went to look into it. Of the 20 items we had ordered, we received 7 at the table after she had checked. The second time, we walked to the bar to say that the food hadn't been brought again. Yes, the receipt hadn't come in, and we were told to just order again, and Franka would make sure it was sorted out immediately. Unfortunately, the food we had ordered did not arrive at the table the third time either. We reported this to Franka, and then all hell broke loose. We were told we had to go to the owner, whom we actually had to find ourselves, because it was not her job to resolve the matter and she absolutely refused to fetch him for us. She had no time, and during the conversation, she simply walked over without offering a solution. After half an hour, we walked to the counter to speak to the owner, who refused to speak to us and wanted a staff member to handle the matter at the bar, while your “manager” started shouting in between that he had to hurry up because there was work to be done. To which we replied that she was being very rude and that we just wanted to resolve the matter. At that point, she waved us away; “Go away, go away,” she said before we could do anything. We pointed this out to the staff member who was supposed to speak to us and indicated that if he didn't do anything about it, we would leave, because we will not let ourselves be treated so rudely. Unfortunately for your company, your staff did nothing to resolve the matter, and we were sent away by your staff without being able to pay the bill. We even called and emailed to follow up to resolve it, but heard nothing back. And now you are asking if we want to pay for this rude, idiotic behavior?? How rude can you be? By all means, be "very" happy with a "manager" who will ruin your company. Perhaps a little self-reflection wouldn't hurt, and read the reviews written about your branch...

We went here for dinner with my husband and little daughter, but unfortunately, it was a huge disappointment. My husband is a chef himself and quite critical, but I really agree with him here; it was truly substandard. The food did not taste fresh at all. Many dishes looked like they were from the day before: tough, cold, and tasteless. Moreover, the fried food was completely soaked in grease, making it barely edible. Everything felt ready-made rather than freshly prepared. There was nothing artisanal about it. I would rather go to McDonald's. It is a real shame, because we had expected more. Unfortunately, we won't be going back a second time.

In one word: amazing!! Delicious sushi, have never eaten such fresh and flavorful sushi. Super friendly staff. We will definitely be back!!

Orders are running an hour late; instead of continuing to work, they choose to take even more orders…. No service.

As serious sushi lovers, we had expected more. The all-you-can-eat was fine, but we will be more likely to choose the non-sushi here. The rice in the sushi was undercooked, and the sauces were sometimes too salty or, conversely, too bland.

We were spontaneously looking for a place to eat dinner and ended up here by chance. All in all, it was a very good choice. The food was delicious, and there was a fantastic selection. Whether you're a vegetarian, a meat lover, or just want dessert, there was something for everyone. Simply delicious. They also offer exotic options like kangaroo meat. You order via your own mobile phone. The food arrived quickly, and the staff were very friendly. As for the ambiance: clean, tidy, and quite simple. At €34.90, the set menu wasn't exactly a bargain, but considering the selection and quantity, it was justified. We'll be back.

Great service and delicious food! The staff always takes the customer's wishes into account!

Tasty food, fast delivery and good price

Eating took too long; we received almost nothing within 2 hours.

The food was very tasty and perfectly prepared. It arrives on the table a bit spread out over time, but that doesn't bother you. So not much has changed and everything is still perfectly fine.

Bare location with little atmosphere. Canteen furniture, music that wasn't really appropriate, and uninviting lighting. The food was tasty and there was a very extensive selection. The choice of 0.0% beer was very limited. All drinks were placed at the end of the table and not served. If 3 people ordered the same thing, everything was just thrown together on a small plate or bowl. Ordering only via a QR code instead of using a tablet. Little helpfulness from the staff regarding this.

I recently went to eat at Izumi Helmond, but unfortunately, it was not a pleasant experience. The drinks took an incredibly long time to arrive, sometimes as long as 45 minutes to an hour, which is truly unacceptable. The sushi also seemed to have been sitting ready for a long time before it reached us, making it feel unfresh. The food itself was very mediocre. The meat, in particular, was disappointing: it was tough, looked old, and was not fresh at all. Additionally, the service was very poor. The staff seemed uninterested, and we had to ask multiple times to be served. The toilets were also dirty. It was so unhygienic that I eventually had to ask if I could clean it myself, which really shouldn't be necessary. All in all, a very disappointing experience and certainly not one we would return to.

Something had gone wrong via Social Deal. So I called Izumi myself. The quality of the phone line was already poor. Unfortunately, the employee's listening skills were too. She did, however, know exactly how to hang up the phone, because I was getting irritated that she wasn't listening.

Eating here with a large group is not recommended. It was very disorganized. We simply didn't receive some dishes. Some dishes took 2 hours to arrive. Cocktails also arrived 2 hours after ordering. We received dishes we hadn't ordered. And while we were having dessert, sushi was placed on the table. This should be better organized. Or if they can't handle it, they should refuse large groups. The food was tasty, though. So maybe it's fine for a small party.

Terrible! We normally always go to the Izumi in Weert. However, we thought we'd try a different one since we were in the neighborhood. For the most part, food was served incorrectly or didn't arrive. We had been sitting there for an hour before our first round finally arrived, along with the drinks we had ordered immediately upon entering. Much of the food that arrived late was cold or lukewarm. If you are missing an item, they track it down for you, only for you to still hear nothing about it after an hour. Eventually, we stopped after the 2nd round because time was almost up. Fortunately, we weren't the only ones. People behind us, next to us, and people at other tables had also left early due to the long wait, incorrect delivery, or items not arriving. I have never heard so many people complain or seen them walk away. Izumi Helmond, never again for us.

It is more advisable to eat here on weekdays than on weekends, due to the speed of service. On weekends, this takes quite a long time, and some dishes do not arrive.

We ate at Izumi again yesterday. No complaints about the food, and the staff is very friendly too. However, the whole evening was a bit chaotic. The entire restaurant was full, and you can tell that not everything runs smoothly. Staff bringing orders to the tables regularly lose the slip indicating which table the ordered item is supposed to be delivered to. The result is that they take it back, or as usually happens, they just put it on a random table. Everything was also delayed. During the last round, we were still being served dishes from previous ordering rounds. We never received some dishes. Looking back at the history didn't work. After the first round, I just started taking screenshots of the order. Something that many people around us also complained about was that the empty bowls, etc., were not cleared away. The table for two people is small. If there are 10-15 empty trays on top of that, it gets really cramped. I would love to come back here, because the food is good, but the entire delivery system really needs an overhaul!

It's become a dumping ground with poor service. The food quality is mediocre at best. Disinterested staff.

I really loved this restaurant. There is an enormous variety of dishes which are fresh, look great and taste even better. I liked the ordering process that happens via app and then food is brought to the table. Staff wss super friendly <3 I can really recommend this place.

What a fantastic evening! We had a delicious meal here and were very impressed with the wide selection on the menu. The service was incredibly pleasant and attentive, which made the experience complete. For the price you pay, you really get your money's worth. We will definitely be back!

We made a reservation for 7 p.m. When we arrived, we had to wait another 15 minutes before being shown to our table, even though we had a reservation. While the dishes were being served, they were presented to the table with a lack of interest. All in all, a bit of a shame.

Worst night ever, they constantly forget drink dishes. You wait 30 minutes after asking for service multiple times. Every time you order a drink, you get your drink. You ask for something as simple as a spoon. You wait 15 minutes and your ice cream has already melted. The service is truly awful. Izumi Venlo is 100x better when it comes to food. I had a truly terrible experience, and it's not the first time.

Delicious food, served by friendly staff in a good atmosphere

The service is fast, everything I've ordered so far has been to my liking and perfectly prepared. I've never been disappointed. That's why I usually come back here. ✨

We had some super delicious sushi. It was ready on time for pickup. Definitely worth coming back 👍🏻

Good food, inconsistent service. The order timing was completely mixed up. Appetizers from round 1 still arrived during round 4. The second drink arrived literally 45 minutes later. In a word, CHAOS.

First and last time for me; I've never experienced anything like this before. The food was delicious, but the service was sooooo slow. We were there for 2.5 hours and only managed two rounds of food, even though we hadn't even booked a full meal. I asked several times where the food was, and the answer was "I don't know." And they didn't even offer an apology. Disgraceful. And the sheer audacity to charge €177 for two rounds.

Arrived at 6:30 PM and still waiting for sushi from the first round at 8:20 PM. Ridiculously slow. I asked several people where the food was, and the answer was "I don't know." €177 for two rounds of sushi is ridiculous. First and last time.

It wasn't that bad. We had to wait an hour for sushi that never arrived! REALLY BAD Staff arguing.

I haven't eaten this badly in years as I have here in Helmond at Izumi; normally we always go to Izumi in Venlo. Trying it in Helmond for a change…. Dramatic, (not even worth 1 star)!!!! The food took so long! Even though it wasn't busy, A lot of food never arrived! The sushi I paid for, which I paid extra for, never arrived. Eventually I asked 3 staff members what was wrong, but every time they went to check and came back with no news. Finally I asked for the bill and pointed out how dramatically bad it was. And they came up with a discount of €3.50? Hahaha!!! This place is really -5 The food was really cold too, and then they dare to charge €71.00 for 2 people? I will never set foot in this place again!

I've eaten here many times, and I've never had to wait so long. I've repeatedly stated that it's taking too long and that I don't think the price I'm paying is worth it for what I received and the service. I was secretly glad we weren't the only table with this problem. I'm very disappointed, to be honest.

Great food Great atmosphere Great service

On Christmas Eve, I went to Izumi at the invitation of my in-laws. What a disappointment. After an hour and a half, the first round of five dishes still hadn't been served, and the dishes for the group came out of the kitchen separately and in a disorganized manner. Drinks and food were served on one side of the table, leaving us, as guests, to share them. Notifying and addressing the (managerial) staff offered little relief. Furthermore, the takeout service was incredibly busy, and in my opinion, the diners in the restaurant suffered from the chaos and understaffing caused by the parallel orders. The food wasn't bad, but it wasn't outstanding either, but personally, I won't be dining there again. I felt very disappointed for my in-laws, who had been looking forward to this family gathering, which ultimately turned out to be a stressful experience due to poor organization and communication.

Delicious food, friendly staff and a nice atmosphere!

We waited a very long time for our food; more than half of what we ordered didn't arrive. When we complained, they said it was busy. If you don't want people to eat meat, take it off the menu. They're very stingy with portions; it's nothing like it used to be. Absolutely not recommended... A word, ridiculous... 👎🏼👎🏼👎🏼👎🏼👎🏼

We didn't get any food for 90 minutes, ridiculous!!

It's not that bad. In comparison to Mojo the price is more favorable and quality isn't less

Food was very good tastes top better than shabu

Always delicious sushi and side dishes, always fresh, never had any complaints or heard any complaints about it

Been a regular customer here for years and have never had a bad experience.

Very nice sushi place in Helmond 🍵🍤🍣🍜

We were really pleasantly surprised here. Both the dishes on the menu and the price-quality ratio. The only downside was that one of the lovely waitresses smelled terribly of sweat that evening.

Fantastic! Nothing bad to say and always a great atmosphere!

My favorite restaurant! I love Japanese food 🍱🫶🏻

We had a delicious meal and really enjoyed the dishes, but the order flow is incredibly poor. Nothing was served for 30 minutes, and then suddenly a whole round of food arrived at once. We also had dishes from other tables served four times, and the waitstaff even managed to serve another dish from another table while we were paying. This planning and coordination could be improved.

For a relatively inexpensive all-you-can-eat sushi restaurant, it's really great! Much better than many other restaurants. The rating should be much better! 5 stars, I think.

Delicious again! We had dinner at your place last week, and I'd like to give a special compliment to one waitress. She was super friendly and polite, very helpful. My daughter even had a few questions, and she answered them all. It was amazing how she even took the time to talk to the guests even though it was incredibly busy. I asked her, and her name was Romy. I didn't want to let the compliments pass her by! She's fantastic! She makes the restaurant much more pleasant at busy times! ❤️

I think generally the food is good. some food has too much sweet or salty sauce. the Atmosphere is quite nice. Been here couple of times. the desert has got worse with less fruit. missed those leeches

NEVER BEEN THERE TWICE IN A MONTH. FOOD IS THROWN ON THE TABLE, AN HOUR WAIT FOR THE FIRST ROUND. A place like no other. No apologies, no compensation, just absolutely nothing. We will never eat there again.

So I came here for dinner. We were brought food we hadn't even ordered, and sometimes nothing was brought even though we had ordered it. The worst part was that the person I was with and I looked at each other at the same time and at the same dish, and we both felt sick! I'm not coming back here again!!

We had a delicious meal here with our children (12 yrs 13 yrs) and we can really recommend this restaurant to everyone ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

The food is great; all Izumi franchises have good food. But... We arrived around 12:00, right at opening time. It turned out they weren't ready yet... a few people were still clearing tables, so we hesitated to go in, even though we had reservations for that time. As soon as we got inside, a woman approached us. She wasn't friendly, probably in a bad mood because they had just opened. We asked for a different table near the window, where all the chairs and tables were free! But she said no... and when we went to pay, she wasn't friendly either. I assume she's the owner, because she seems to have a higher standard than the others. So we won't be going back... I wish she'd just greeted us in a normal, friendly manner.

Very fast service, easy ordering via tablet or phone using QR code. Lots of selection. Delicious. You can even order everything without lettuce, onions, or other additions if you specify in advance. They'll then enter it into the computer. You don't even have to pick! In short, delicious and diverse!

We had a delicious meal, fast service and a pleasant evening.

The food is fine. The atmosphere is a bit lacking; I don't think the decor is anything special. But the staff is friendly and helpful.

We think it's the best sushi restaurant in Helmond. Fast service, once you order, everything is on the table within 10 minutes. Large selection of sushi. The sushi is of good quality, and the selection of hot dishes is also extensive. And everything is delicious. We regularly eat there with our family. Parking is quite easy (paid parking). Weekdays until 7 pm and weekends until 5 pm. You can order using your phone or get a tablet from them; everything is clearly indicated in the app.

The food is always great, there is never any hassle, have been a regular customer for several years 👌🏼 the kids love it too, all those little snacks

Do not take dietary requirements into account, very bad.

High quality restaurant with affordable price. Many choices and taste of foods are all delicious. We would come back later 😋

We always have a delicious meal here. Sometimes, something you ordered doesn't arrive, but sometimes you order so many at once, and before you know it, your table is full of delicious sushi and other tasty treats. And you can stay for a long time.

Delicious food, truly superb. Most of the staff are very helpful, but there are one or two who put a brisket on the table without saying anything. It's a shame, but I still go there regularly. The food is delicious. It's also easy to pick up, just as tasty and well-packaged.

Great place to have reasonably priced but delicious sushi and asian cuisine. Great variety in choices and fast serving of food.

Excellent Izumi, where the food tastes great. Drinks usually take a little longer to arrive, but otherwise, there's little to complain about.

Delicious food, service is great. Food comes quickly, service is friendly, atmosphere is good.

A very disappointing evening. The atmosphere inside is fine. Simple tables, lighting, etc. You have to order via a QR code. You can order 5 dishes per person per round. Quite a lot. Tip: do that right away. Because the food takes a very long time to arrive. We had to ask twice if our drinks were still coming. The food is of average quality. It depends on what you're used to. It's fine for stuffing yourself. The maki, for example, was completely limp and tough. There were chunks of (water) ice in the ice cream. There was an eyelash in the macaron. Almost all the crème brûlée cups were broken off. The spoons were thrown on the table with fingerprints still on them. Shall I continue? The staff is young and clearly untrained. Perhaps I'm expecting too much from an all-you-can-eat sushi restaurant. The dishes are shoved onto the table, and there's no personal attention for the guests. No eye contact. When we got our (wine) glasses, the waiter grabbed them by the top with his whole hand and slammed them on the table. He did the same with the soda bottles. The cola glass had his fingers INSIDE it. I said, "I've noticed how you're holding and handing me the glasses... I don't like that." To which he replied, "I have clean hands, you know." To which I replied, "But I don't know that, do I?" He gave me a deep sigh and a click of his tongue, and then he was gone. I was left, stunned, with dirty glasses (without wine). When I tried to tell an older woman behind the bar, I saw her putting all the clean glasses away. Perhaps he'd learned this from her. I certainly won't be coming back here again.

We went to Izumi for dinner today. It's usually always good, and no one complains about leftovers. But today, while paying, a young man with a book came up to us and, after talking loudly, made everyone hear us say we had to pay extra. We clearly stated we were going to pay, but the young man was very rude. Sorry, I won't be back!

The food was really good, but that's about it. No atmosphere, no candles lit, just cold and uninviting. Tables are so close together that you're forced to listen in on what's happening next door. Our table felt more like a glass storage area than a place to eat sushi. A shame; if the experience had been as good as the food, it would have been fantastic. Not so now.

Very good sushi, and the salmon sashimi is included at no extra charge. It's a bit of a shame that you still have to use your phone to order your food when you're with other people, but the atmosphere is great and the staff is friendly.

Delicious food. The woman who guided us to the table was a grumpy one. Not even a 'can I help you' 'do you know how this works' literally nothing nada noppes

Be careful when you go to the toilet, there is a foreign waiter working there who asks if you are tall

Delicious food, worth repeating!

Great food and plenty of choice. Something for everyone. You sit nicely spaced apart so it doesn't feel like a feeding shack.

Ordered via the app (qr), food followed quickly and was delicious. The very young service (for bringing the food and collecting empty plates) says (almost) nothing.. Except for one young lady, she was very friendly and came across as sincere. The atmosphere, that was not there. Didn't get the impression that people come here to eat together, but mainly to eat a lot.. Very unsociable and impersonal, but if you don't need that and just want to eat, it's fine..

We did a reservation and got confirmation for 1915, arrived on time and didn’t get a table nor drinks in the waiting area for half an hour. We only got told to just wait 5 more minutes. Bottomline: don’t take your confirmed reservation for granted

Food factory, isn't it nice that you all take turns getting food?

I found the atmosphere a bit canteen-like.