Kwalitaria De Musketiers - Ter Apel in Wijk 07 Ter Apel

Google says it's open and closes at 8:30 PM, but when I arrived at 7:00 PM it was already closed. That's very sad.

Eating something together as a couple didn't work out; service took a very long time because something went wrong with the order. It happens........ A little later, my wife received her order, which wasn't very warm; I had to wait a bit longer. When my wife had finished eating, I went inside to cancel my order, which still hadn't been brought. I was told, however, that it was almost ready.........🫤. Very unfortunate; something went wrong, it can happen, but the solution was downright bad!

Those girls run a weird system. One takes the orders and the other bakes... But that one also has to handle peripheral matters besides taking orders. As a result, the baking goes faster than the delivery, and you end up with cold food. It would be better if this were looked into.

It was always fine, but the last time, we waited a long time for our drinks and food. 25 minutes, even though there were 11 staff members working. Then the food was brought, but they had forgotten the drinks and the sauce for the schnitzel. On top of that, the fries were overcooked, and unfortunately, the schnitzel was too. I mentioned this as well, but there wasn't even an apology. Just asked if we wanted an ice cream as a consolation. Well, thanks, that's the last time we've been there!

Ordered tonight and was served by a terribly grumpy young lady. However, it was resolved well by her colleague afterwards.

Waiting 35 minutes while there were no customers ahead of us, they are busier here with home delivery 2x 'patat oorlog' (fries with mayonnaise and onions) 3x 'fricandel speciaal' (special sausage rolls) 1x Milkshake 28.50 euros The fries were also soggy and undercooked

I ordered chicken satay and received a dry chicken schnitzel without satay sauce. When I pointed this out, I was shown a note and told I just had to make do with it. Not exactly customer-friendly. Furthermore, I had ordered 2 milkshakes that they had forgotten. There was plenty of mayonnaise and enough fries, though. It's a shame, but the service and the forgotten order are reasons for me not to come back.

Well, it's just a snack bar. But with very nice people.

Ordered chicken satay with peanut sauce via QR code at Qualitaria. Received a dry chicken schnitzel without peanut sauce. It was our fault, said the lady we spoke to about this. That was definitely not our fault. Then, against our better judgment, ordered two milkshakes. They didn't show up. Upon inquiry, she found our order in the completed stack of receipts. We received it eventually, but for us, NEVER again.

Friendly staff, beautiful place, and a nice view of the boats sailing by.

If you like long waits and mediocre food, then this is the place for you.

I literally paid 10 euros for this! It was just more sauce than curly fries, a bit sad really.

Very disappointing experience. I am absolutely not satisfied with this establishment and will not be returning here anytime soon. From the start, I did not feel welcome, and I found the way customers were treated disrespectful and unprofessional. In my opinion, the service left much to be desired. There was little attention paid to the customer, and I felt that my questions and expectations were not taken seriously. Good customer service starts with respect, friendliness, and communication, but unfortunately, I did not experience that here. The overall experience was also very negative for me. When you pay for a product or service, you expect at least proper treatment and a pleasant experience. In my case, that was not the case. I left with frustration and disappointment instead of satisfaction. There are plenty of other places where customers are treated with respect and where service is a priority. Based on my personal experience, I therefore cannot recommend this establishment. I hope that in the future more attention will be paid to customer friendliness, respect, and professionalism, because at this moment, in my opinion, the experience does not meet what you should expect as a customer.

Order is definitely fast delivery yusu sexy

Worthless greasy spoon... makes staff work on a slippery floor because a machine was broken... long wait, in short, never going there again.

Delicious fries and croquettes. They also have soft-serve ice cream. Better than McDonald's. Worth a visit. We were just passing through.

Heavily worn sofas and messy, dirty tables; in short, not recommended.

The staff were friendly, but the food was just okay; I've had better. The burgers were cold and the fries were just so-so.

I was here last week and the food was insanely delicious and the staff was super friendly. This is the best place in Ter Apel. I would definitely come back here!

A large portion of fries topped with a generous amount of mayonnaise and peanut sauce (which is quite spicy but very tasty) and a croquette. It tasted great and was served very quickly.

Spent 28 euros on 2 wedges and 3 snacks and a milkshake. The fries were black frikandel, very thin and disgusting, as if they were bought from Aldi. The peanut sauce was disgusting and cold. Not recommended. The most expensive cafeteria in Ter Apel, but also disgusting compared to the bucket in Compascuum. Everything is delicious, and the frikandels are thick and have a good-flavored satay sauce. I don't think the same is served here as there, and that shouldn't be the case.

Great snack bar where you can order via an information kiosk, simple and easy. Friendly service!

Great food but it's a shame you get kicked out because one of the staff is scared

Clean, cozy shop Good service, delicious hot chocolate

We went there at 1 p.m., not very busy, and our order didn't take very long to arrive. The atmosphere was pleasant, the music wasn't too loud, and the service was nice, but we didn't think the food tasted very good. We had a chicken and a meatball. We personally don't recommend the meatball, but the chicken and the corn could have been better. The fries, however, were very filling and tasty.

Busy and lots of orders. The food is good, beautifully served on a plate when you eat there. 9+

Not really good customer friendly, it is always left but otherwise it is good

Ordering a vegetarian menu and then having a piece of meat in your mouth because of the salad... "Oh... sorry." Disgusting, disrespectful. Fries cold and limp.

I don't like ordering at self-service terminals at all

I stumbled upon this snack bar by chance. The food is really great and the atmosphere is cozy.

We've been ordering from Kwalitaria since it opened in Ter Apel. And we were always very satisfied. But lately, we've noticed the portions of fries are getting really small. We ordered a normal portion of fries for two people (as always), but now both plates were barely half full. We politely called to check, and they said this was the normal amount. Or maybe they ordered three portions last time? We know what we've been ordering all these years. But they don't accommodate us... that's no way to treat regular customers. They won't see us again; that wasn't necessary.

We were always very satisfied with Kwalitaria Ter Apel. That is, until our order was delivered. We received much less fries (for two people, at €6.50) than usual. We've ordered from here before and have always been satisfied. The waitress refused to accommodate us (she had seen the order herself, and it was indeed the normal portion), so this was unfortunately our last visit.

Quality is always expensive, you know. It's good food. But not worth the price.

Ordering three ice creams...a nightmare! This could be better.

Good fast food, you can order from your seat via mobile phone, at the terminal, or directly at the counter. The food comes quickly, and everyone is very friendly.

Excellent fries with chicken and ice cream. Well prepared.

Had some really delicious farmer boys' ice cream.

Good store, excellent products, but very, very expensive. Especially compared to the competition in the area.

5 quarters had to wait. Frikadel special was really bad. Fries were very limp and 4.50 euros was a bit of a pittance. 1 time order here.

Extensive menu, nice staff, also vegetarian snacks

Fries were tough and not cooked through, some pieces were even raw Ordered beef croquette but got a kind of flour croquette that was inedible, yuck This is the 2nd time so never again...

If you want to order something, they don't have it, and if you order a second item, they don't have any balls either.

We had ordered fries that had to be delivered. I understand that everything is getting more expensive but here they just missed the mark. For 2 people we got half a plate in total. We paid 6.25 for this. So this was also the last time we ordered here.

3 things we wanted to eat that were on the menu were not there. Gone

The food was good. A bit pricey.

The food is perfect, only at the counter screen you can't order everything, the service is perfect

Lovely place to stop for a bite to eat. Plenty of variety. Place was clean and tidy the lady serving was very pleasant and helpful. The food was nicely cooked and good. Would recommend. The ice cream sundaes looked delicious although we didn’t try one.

Worthless rotten food and when you call you are sent from pillar to post

The fries were not crispy but chewy, frikandel was a bit disappointing. Maybe this was due to the crowds. Too bad, but a nice place and friendly staff

Food was not to my liking 😒 people here might like ' me it was the meat was Very chewie ' chips were cold '' 😳 for both of us 'bit sad as we were well hungry ' but hay ho '

We were sick for 3 days 2 weeks ago....comment/complaint submitted in writing. Never heard anything about it again. No excuses...nothing...you won't see us again.

Kindness is hard to find. I don't think the employee was interested in it. Schnitzel was fried so hard, dark brown (almost black), fries were good, only small portion. Price and quality are hard to find.

Super nice Kwalitaria with nice staff, excellent service and delicious fries! I like to come here because of the extensive vegetarian/vegan snacks that this Kwalitaria offers. Recommended!

Very tasty food, large portions. Real value for money. Very sweet staff.

Good and fast service and very neat

The food is tasty, but the satay sauce makes you really sour. The best would be Wijko sateh sauce with a bear bite, but that is probably too expensive.

Delicious peanut sauce and the rest of course, but damn expensive, 2 special frikadellen 2 pers fries Cup of peanut sauce Cup of onion 22 EURO I LOST IT... AT SNACKBAR ARENDS WE PAY AT THE MOST 12 EURO FOR MAYBE SOMETHING TO THINK ABOUT

Delicious fries, stew, next time I'll ask for more stew!

An eggball adventure at Kwalitaria De Musketiers that I will never forget! 🇳🇱🥚 A few weeks ago, two incredibly nice and, let's say, heel aantrekkelijk Dutch women convinced me that I definitely had to try an Eierbal. Of course I couldn't say no (who could?). So off we went to Kwalitaria De Musketiers in Ter Apel. As soon as I took the first bite I thought: “What is this magical snack?!” Crispy on the outside, creamy and warm on the inside – a real smaak explosion! The Eierbal is one of those things that you might not have on your list as a tourist, but it's really tasty! Kwalitaria De Musketiers knows how to prepare this Dutch delicacy to perfection. The combination of crispy breading and soft egg almost brought me to my knees. And of course I was allowed to listen to: “Now you’re a real Dutchman!” 🇳🇱 So if you also want to try some typical Nederlands and happen to be in Ter Apel - get an Eierbal at Kwalitaria De Musketiers and become part of the Eierbal family. Dead to the next person!

Got dinner last night. Fries double salted! Shawarma burnt black! Container of salad with 1 cm of water at the bottom! Chicken satay dry and rock hard! 26 euros in the wheelie bin! Never again. Very bad!!!!! And also dangerous due to burnt food and a lot of salt!!!! Even our dog threw up the satay!!!

Staff friendly and customer friendly and not expensive

Poor service. Ordered a shawarma menu. A little later it was out of stock Then I ordered schnitzel, delicious from the fryer (super bad), no lettuce My chicken schnitzel with fries and again no lettuce, also from the fryer, the chicken schnitzel is very unfortunate and not cooked, very unfortunate this

Had dinner with them for the first time today with 3 people, the staff was friendly so far. I ordered a chicken schnitzel menu and was asked if I wanted a salad with it, of course I did. When they brought it to our table, I only had a schnitzel on my plate with fries, I had to think about the salad, schnitzel was still half raw, and everything came from the deep fryer, fries were good. When we went to report it at checkout, we were looked at stupidly, and nothing was done about it, this was the one time we ate there, never again

So rancid. Snitzel menu.. meat in a bag. not edible.. tough. Fries cold. No sauce delivered.. ordered. No salad. Waited an hour and a half for this. Called: better luck next time, they say. Just eaten a slice of bread with cheese.

The sofas are in serious need of replacing! Expensive, and quality could be better!

just good, I create the atmosphere myself 🙃

A typical Dutch chip shop😀 very cozy and clean. For a quick snack. No matter whether fries with frikandel or soft ice cream. Always good there. Service very friendly

Ordered chicken satay menu with twister fries. But the fries were cold and limp. And the chicken satay was burnt. Called 5 times and was on hold for at least 20 minutes. But was not admitted or helped. It's ridiculous that they simply can't be reached!

Due to the crowds today, our order would not be delivered on time. We received a phone call about this and when the order was delivered, it included two large cups of soft ice cream (free) for the wait, which the four of us enjoyed for dessert. Very neatly solved! Thank you. Until next time😉

Today we had dinner there with 5 people. Never again. We all had a snitzel menu. Total with a can of drink 70 euros. The snitzels were hard and so dry that you had to wash them down with liquor. Probably the snitzsls fried in a deep fryer. We reported this and now next time we will get 3 SMALL ice creams for free. Well, keep them because we will never go there again.

We were in the area on holiday, had a delicious meal there, friendly staff and excellent service

Just ordered a children's menu. 3 small pieces of frikandel and barely a handful of fries. Also had it before with fries for 2 people. You couldn't even fill 2 plates with it. The sauce seems to have flown over it, and when I call I am told that those are normal portions. But they do ask for large sums of money. I'll give up and from now on I'll go to my competitor, where they serve normal portions!

Excellent food, excellent service.

Contrary to what is stated on the menu, the satay does not actually come from the baking tray, but just like my "farmer schnitzel", it came out of the fryer half cremated. Extremely dry and tasteless. A fresh salad...no way. Only thing that was good...the fries. And that for more than 20 euros. If the name Kwalitaria would suggest that everything would be of quality...well, then you still have a lot of catching up to do!!!!!

Since everything is freshly prepared, you have to take some time.

Hoede burger and fries with snack. Excellent service. Unfortunately, it was a milkshake that had clearly run out of syrup

The food is very good, but also very expensive.

Too expensive ! fries mayo: €4.10

Food was good, but 25 cents for 4 grams of mustard was annoying. Mustard is free in other classrooms.

Good and very friendly, as it should be.

Last time I ordered something from you. If it performs on the site, make it happen.

Delicious fries. But everything is becoming terribly expensive.

There is delicious soft ice cream here

Didn't know you had to order at the counter. That's why it took a long time before we were helped! Everything else fine.

Delicious food... prices are reasonable... the seating options are already very worn out...

Most expensive snack bar in the area, but well maintained and service has improved greatly with good food.

Too bad the delivery person is hypermobile. And this one tries to kick a pregnant woman off a bicycle...note that her daughter was sitting on the back...

Old fat and deep fry greasy tasting croquettes. Bah

It was during carnival so the food took a long time. But also packed inside. Enjoyed sitting on the terrace. Fries were super crispy and the hamburger (special, without lettuce) also delicious. Very special...paper cups and straws, but with a plastic lid on them.

Far too many mistakes are made Long wait for your food because when the order is finished baking, they find out that they have forgotten something, and when they get home they have forgotten more Food cold and incomplete

We had dinner here with 2 adults and 1 child. The selection was large and requests were catered for. Very nice staff who take good care of the guests. Parking is available on the side of the road, otherwise on a side street. We look forward to visiting you again.

The fries were ice cold, I ordered some sauces that you expect to get separately, everything is mixed together, the wrap was also cold

Good food for fast food, friendly service.

Generous with food. Decent cheese soufles Tastes good

You can enjoy delicious food and drinks. Super

Just like all Qualitaria's very bad..

Pay 4.50 for 2 frikadels, I think it's quite pricey, sorry, a bit further away, a frikadel costs 1.50, that's why

The food was good but I had to wait almost an hour for my order

De afgelopen maand 2 keer bestelt via thuisbezorgd. De eerste keer was de levering snel en het eten goed. De tweede keer was de levering zeer traag. Normale frituursnacks waren warm en de patat was goed. Helaas was de burger verbrand. Wat zal ik zeggen? Bestellen op eigen risico?

Vriendelijk personeel. Eten dikke prima.