Lotus Bakeries Nederland B.V. in Wijk 00 Geldrop

I bought two packs of Lotus Biscoff for the first time thanks to a special offer at Albert Heijn. I'd never eaten them before. But both packs made it just halfway through the week, and I bought two more. In a fit of silliness, I left a message on the Lotus website saying it was even more addictive than cigarettes. I then received a nice message back from Lotus. I definitely recommend Lotus Biscoff, but be careful if you're prone to addiction!

Received a clear explanation after a complaint, and even a small token of compensation. Excellent service, Fanny from consumer service.

I recently contacted them via the form about a product that didn't quite meet expectations, and this was resolved very positively. Kudos to the service!