Manneken Pis in De Zijde / Duivenvoorde / Park Veursehout

Terrible beef burger, regular friet(not Belgian) and bad service

The kibbeling was delicious, the fries were thick and raw.

Great fries with a huge variety of sauces, my favorite is the Manneken Pis sauce. I also tried the kibbeling, which was very fresh, not oily, and served in a really generous portion. The only downside was that the fish was a bit too heavily seasoned, making it slightly too salty. Next time, I’ll ask for it without seasoning. Worth mentioning that I always eat at the mall location downstairs.

I ate here today. The food was really good, but the service was downright disappointing. When I asked if I could order at the cash register because it was busy, the employee rolled his eyes and said, "It makes sense that you can order at the screens, right? There are three screens!!" I found that completely inappropriate, especially since there was a cash machine right by the cash register, which made it completely unreasonable. After eating, I went to the cash register to ask for a bag. An employee then literally said, "Today I'm immune to people." I was truly surprised that someone would dare say that to a customer. Eventually, I did get help, but in a disinterested manner. The food is good, but the staff's attitude ruined the whole experience. Unfortunately, because of this behavior, I no longer recommend this place, and I won't be returning myself.

Not even remotely comparable to the Manneken Pis on Dam Square. Despite the wait, it wasn't freshly baked.

Delicious sweetbread and tartar sauce

Delicious food and everyone is super nice

The food was absolutely terrible. It looked nice and clean, but it was utterly tasteless. I also don't understand how the fries weren't hot, even though it wasn't busy and they'd just prepared them.

Perfect, delicious food and friendly service. Everything also goes very quickly.

Delicious food, good fresh fish. Crispy. Nice and hot. Plenty of sauce! Took less than 5 minutes. I'm very satisfied.

Nice place with delicious food. I recommend it if you're craving fries and snacks. The smell of the fish can be a bit strong at times, but otherwise, it's great.

I had such a wonderful experience today! Thanks, ladies! I was feeling really under the weather today and thought I'd treat myself. You were so kind to me that it helped me forget all my worries for a while. The fries were nice and crispy! And my snack was delicious. Thank you so much, ladies! It's also great how you work together. 😊

I received friendly assistance at the screen! The atmosphere between the employees and the customers was great! It's a nice place to come and enjoy some fries! :)

It was delicious! The service was great and friendly! The food was delivered very quickly.

Always delicious and good quality. Maybe show the portion sizes with large fries.

⭐️⭐️⭐️⭐️⭐️ Truly the best fries I've ever had! At Mannekenpis, you always get super crispy fries, perfectly golden brown and with that typical rich potato flavor. The portions are generous, and the sauce is always fresh and delicious. The staff is friendly and works quickly, even when it's busy. I love coming back here – top quality every time! Highly recommended for anyone who loves truly good fries 🍟🔥

very friendly staff and a huge selection of food!

Get your food quickly and always tasty fries

Just skip it, it's a waste of money. And definitely don't order fish; it's more flour than fish, and the fish is brown instead of white.

I come here every Friday and always get help from the super sweet ladies! The fries and kibbeling are also delicious, both the food and the service are 10/10. I'll definitely keep coming back! Best regards,

What a terrible experience! I asked one of the employees if I could get the sauce on the fries separately because I wanted to take them home, and it wouldn't be any better with a cone and the sauce on top. The employee said that was possible, but I had to order separately and then provide the order number. No sooner said than done. Another colleague finished the order with the sauce on top. I then explained that I'd specifically asked for it separately. He said the receipt says "sauce on it!" I must have been wrong, I actually wanted it separately. The employee angrily threw the bag away, brought a new one with loose sauce, and the snack... I... I wanted it to take it home, but you didn't tell me that. She didn't offer any other option, and I had to take it separately in the car. I can only say that it was extremely rude, impolite, and not customer-friendly. The taste was okay, but it was overpriced for what you get. This was my first time, but this woman will definitely make sure I never order it again.

Well, the service was amateur level. The atmosphere wasn’t cozy or something, and there were like 4 tables inside. Portions are big, that’s nice and the food is okay. Burgers are not recommended, regular snacks and fries are. Drinks are good as well. The price is terrible. Paying this amount of money for this Belgian stuff is not worth any of it. I would try something else.

My daughter and I got so sick from the food on the way home that I won't go into the rest of the story. Neither of us has ever had anything like it.

Very disgusting Everything thrown away

Today I had fries upstairs, but what a wonderfully sweet girl works there, she's a real gem 💪💪👌

Need to work on price and quanity.

Delicious fries from Mannekenpis!

What bad fries and way too much sauce, sick of the old oil, I will never come here again

The foul odor emanating from this store last Friday was unbearable. It smelled of old fish, old frying oil, or a combination of both. Ugh.

I had a fantastic meal here! It was a bit much, but the staff was very friendly and immediately packed up the rest of my order to take home. I had a wonderful experience.

Ordered 300 grams of fried cod. I couldn't eat half of it. It was more fried flour than fish. Such a shame.

Delicious fries; you can taste that your fries are made with fresh potatoes. A wide selection of sauces. Friendly service, with a smile. Definitely come back to enjoy another excellent fries from you.

Both the food and the service were top-notch, excellent! Definitely worth coming back.

It was very busy, but we were helped quickly and the service was good. The staff was friendly and the atmosphere was very pleasant. You can tell that customer service, atmosphere, and good quality are top priorities here. The restaurant looks well-maintained, even though it was very busy. There's someone regularly cleaning tables. Hygiene is important, and that's clearly noticeable. The food was fresh and incredibly delicious. The Fish & Chips kibbeling is highly recommended! I'll be back soon with my family!

Truly the best fries there, served by lovely girls! Always good 👍🏻

The fries were absolutely fantastic! The restaurant was packed, but luckily there was plenty of room on the square. I'm not coming back just for the food, but also for the atmosphere!

The staff was exceptionally friendly! We ordered fries and cod, which were delicious and definitely worth ordering again. We were also able to sit down and enjoy our food.

We ordered fish and chips. The fries were delicious, beautifully browned, and perfectly cooked. The kibbeling (fried fish) was also perfect, not overcooked or undercooked. A delicious combination that we really enjoyed. It was quite busy, but the staff clearly made an effort to deliver all orders to customers as quickly as possible. Highly recommended!

Got seriously ill from a simple portion of fries with mayo. Food poisoning. Reported to the NVWA (Netherlands Food and Consumer Product Safety Authority). Also, way too expensive: €5.70 for a small portion of fries??? Never go here again. Don't do it, people!

Nothing Flemish about these "fries" 😓 better luck next time 🤷🏼

Almost eight euros for a bag of half-baked fries. The team from last Monday afternoon at 28 needs to relearn how to fry. Cashing in quickly like this is really not fun anymore. We saw more dissatisfied people. It's a good thing we were in a hurry, otherwise I would have returned the bag. Disgraceful, we're not talking about three euros...

What a terrible, uninviting, and filthy shop this is. Nothing is good here, the staff is curt and rude, more focused on themselves and the other staff. Customers had to pay quickly and wait for their orders, which took an average of 15 minutes, with some even half an hour. While waiting for a croquette sandwich, the fries, which were already gone, kept getting colder. It was unsociable to eat like that for two. And all that for €13.

Do NOT eat here!!! Please report if you get sick. I got fries yesterday, and the experience was very unsanitary and strange. Within three hours, the whole family had everything out!! Gross and dangerous!!! On the other hand, it was very, very expensive.

The staff is absolutely awful; they just stand around chatting amongst themselves, and if you ask a customer, it's too much trouble. Absolutely AWFUL! I regretted it by the time I had to pay.

I hadn't even left The Mall yet when the food came out again. Very unhygienic. Luckily, I managed to find a restroom just in time. Unfriendly staff for the exorbitant prices they charge.

If you are reading this when you are just about to order: don't start.

Food is ok(food is prepared now and then) but the service is pathetic. It takes longer time to deliver and seems like short shaffed which is result of all problems.

Fries were overly salty and barely edible. The kibbeling had potential but was drowned in MSG-heavy seasoning that overwhelmed any real flavor. It felt like the staff couldn’t care less — rushed, careless, and indifferent to quality. A real shame, as the food here used to be much better.

The food was not fresh and hot at all. They provided a hard fish which was like stone. And the behavior of personnel was really rude. Im not happy with it

The fries here are really great: super crispy, deliciously golden brown and always fresh. You can taste the difference with 'regular' fries right away. There is also a huge selection of sauces! The staff is usually fast and friendly, even when it is busy. And yes, it is a bit more expensive than an average snack bar, but the quality makes up for that. In short: if you fancy really good Flemish fries or fish while shopping, then you are definitely in the right place!

price quality ratio is just bad. the fries are bad. not sure it’s just old oil they use or bad patatos.

Unfortunately, I ate the worst fries (mushy and lukewarm) I've had in the Netherlands here. The kibbeling were good...

Had Kibbeling with fries. For 11.50 a very large portion, which you can easily share with two. Was also super tasty

As a wheelchair disabled person, on Whit Monday during our 2nd visit to Mall, I had my companion pick up fries. High price, but okay, the first time I had really perfect fries with original mayonnaise, so this time I expected the same. But this time it was really disgusting, bad potatoes with pieces of skin used. I think the staff could have seen it too. Very unfortunate. Given the crowds at the place and my disability, I did not complain, but is there a guarantee for that?

I hadn't even finished my fries with kibbeling before I had to throw up. This indicates unhygienic conditions. It's been a long time since I felt so sick from food.

Super bad service! What a disgusting person behind the counter, a plump lady with orange hair, mean and anything but customer friendly. I will never come here again

The fries were too salty. The fries were very tasty but it would be better if salt was offered so people could choose how much they want on it.

Worst service ever. He asked if I still liked old fries. I said give me new ones. Then I got small and bad fries as a retaliation. Not ok.

Fish chips kibbeling ordered for 11.50 Received a total of 4 pieces of kibbeling. Very little. Then you ask if it is supposed to be 4 pieces. We get yes, it is normal to hear. Fish and chips for 11.50 for 4 pieces of kibbeling. The fries were not great either. Well never again

Ordered fries and fish, but were very disappointed. Fries were old and dry, really not tasty. The fish was still okay, but certainly not worth the money. Waste of money, I won't be coming back here.

Staff very unfriendly. Received food incomplete, fries burnt, burger wet and falling apart. Never eat here again

Incredibly slow for a fast food.

Unfortunately the contact device is not working, so I was unable to place an order. Even worse is that no solution has been found for this problem. The option to pay by card must always remain available; I think the cash payment option is unnecessary and should be abolished.

The fries were cold, had been ready for 10 minutes and were way too salty, the chips were all stuck together in large pieces without any salt or powder.

Delicious fresh fries! And loooooot of them!

What horrible staff!!! If no hi or anything is said, they don't look at you and stand with a grumpy face

The case doesn't look great, but I really like salty food so I find it very tasty. Tastes differ.

We tried the Krokant Gambas, Calamari and fish and chips, which were as expected. The fish was a bit oily yet was tasty and the fries were great. Portions are bigger than medium and they were enough for lunch. Prices are on the higher mid-level and service was quite fast.

Fries are bad, gourmet food is also bad (worst I have ever eaten) very salty too. There is no atmosphere at all. We thought we'd give it a chance. Waste of our money. The young man who helped us also looked very unkempt and had a severely infected eye. The price/quality ratio is actually 1 star too much.

3 women at work, just talking to each other and working very slowly. Place was empty but I still had to wait 20 minutes for my food. Not recommended

Very tasty fries and lots of sauce🤤🤤

For the amount, I expected the thick fries to be well done. What a disappointment and also many black dots in the fries. No more 2nd time.

28 euros for 2 fries, 2 bottles of drinks and 1 portion of kibbeling of 6 pieces is already ridiculous and you can eat it at a dirty table in a room where the floor is littered with dirty napkins, food scraps, etc. Never again.

The quality of customer service and food has deteriorated sharply. Very unhygienic!!! Employees often work without gloves and therefore have their fingers (unconsciously) in parts of food. Not hygienic. In addition, fries are now hard when you order. It's not nice to eat, swallow. Because of this I often throw away 3/4. A waste of my money. Shame. The people are friendly and the fries are tasty. So it's a shame.

Very rude staff. The food was also inedible. Don't ever come again.

Really outrageous bad food....garbage bin quality

Nice and tasty place. Often quite a long wait. Often very busy. Large portions. Delicious kibbeling and tasty sauces.

Very bad fries, fish was not tasty either. Isn't cod. And very expensive, it cost 30 euros for 2 people.

I have been coming to Manneken Pis in Utrecht for about 35 years and it is always great! Westfield manneken piss .. staff who don't even look at you and guide you .. staff who bring empty containers back and forth in other words pretending they are doing something .. fries mayo finally arrived after 20 minutes while there were only 3 people sitting there waiting and hard and not edible.. we all threw away our fries, we didn't even ask why we threw them away... Because the staff knows that it is not edible... how can it be that Utrecht is great and Westfield is so bad ..

Kibbeling was all stuck together and was as hard as stone. I had clicked on take away with my order and had forgotten that because I was too busy talking to my colleagues, how annoying he finds it that everyone is sick, focus on your work, redhead Waste of my money

Literally waited 30 minutes for fries. Can't get any crazier.

Fries delicious. Squid rings too much dough. Didn't taste any squid, very unfortunate. The kibbeling was delicious, but they were big chunks of fish. So no seats or standing, be lucky and be able to sit on a bench or take it with you. Staff works neatly, smoothly and politely.

Really not good. Toko looks pretty neat. I don't really understand the choice for the super bright white light, but apparently it is the appearance. Fries were limp and unsalted. Kibbeling was undercooked and not seasoned. Drinks were nice and cold. All in all, it fits well in the Westfield mall. Man man what a people...

Here for the second time. Quality is ok, but it takes forever for the food to be ready. The employees are very chilled and I've been waiting for 20 minutes without anyone preparing anything... And the last time: lukewarm, dry kibbeling and lukewarm fries - you should be ashamed of yourself! 23.- waited for 2 and over 20 minutes; You would think that it would be HOT!

I got a normal fries for the first time and it already cost 7.20 (including sauce) I thought WOW I finally got my fries and there was a lot of salt on them. I couldn't eat my fries because there was so much salt on them. 7.20 thrown away Never sorry again

The wait times were very long, which slowed down the experience quite a bit. The price was on the high side, especially considering the small bowl of fish and chips I received. The food itself wasn't bad, but the limited quantity for the price was disappointing. If the wait times were shorter and the portions larger it would be a much better experience. Waited 30 minutes.

The food was good overall, but there were a few aspects that surprised me a bit. I went here with my family and we had fish and chips twice and a children's burger. The taste was really tasty, although I found the portions a bit unbalanced. The amount of fries was significantly larger than that of the fish. I would have thought it would have been nicer if both had been served in more balanced portions. We were here on a Saturday and it was understandably quite busy. Therefore, I understand that the staff seemed a little stressed and the service took a little longer. However, a small hair in my fries negatively affected my appetite. I've heard a lot of positive things about this place, so I was expecting a little more. I hope this time was an exception because the potential is definitely there.

Very good fries, sauces are okay too. Portions were huge, absolutely good deal for the price! Better a smaller portion next time!

Not good as their amsterdam fries !!!! No flavor or seasoning...so sad

Fries are either half cooked or overcooked.

I have visited both the downstairs and upstairs locations several times. Not the cheapest or the fastest, but the fries are good and even the smallest portion of fries is a generous amount and a full lunch for me. I only eat fries, I have never tried their other offerings. I like coming here.

If your specialty is selling fries, then I expect edible fries. I got fries for the kids and the fries were super hard and didn't look good. It's just that I have to give one star.

Very long wait, very slow staff, mixed sauces, very little fish for €12. Potatoes are cold, flowers are cold... 🤔😢😏

Quality not consistent, sometimes the fries are good, sometimes fried several times. See the photo. Unfortunately, this happened to us several times

Shame. The fries here are very often bad, sometimes if you are lucky you get reasonable fries. This is the umpteenth time I'm not going to try it anymore, tough fries with a lot of salt. Lekkerbek was also dry and overcooked. Always busy because unfortunately many people don't read the reviews.

On Monday evening 11-11-24 we took a chicken burger with 🍟 and we got food poisoned. Maybe you guys should train your staff better. The idea of coming back and see your food makes me 🤢

Don't come here. Here you as a customer are treated very poorly. I'm not going to waste many words, correct yourself!

It's just a fries place, people...I thought it was fine, the buzzer system also works well, quantities are fine, and the taste and structure of the fries were more than enough. Complaining about the price...what do you think the rent is at such a location? Better to have a large portion and good fries at a slightly higher price than to skimp on portion size… Yes, we mean you, waga mama 😂😂😂😂😂

Real junk here. Half fried fries. Not hygienic. Unfriendly staff.

Wow, what a bad bickering. It's like rubber you're eating. Waste of money. Definitely NOT recommended. Bah.