McDonald's Duiven in Wijk 01 Bedrijventerrein

Super cozy, delicious food, and the service was super good 😊

We just stopped here briefly to grab a bite to eat (on the way). It is so filthy inside: the tables were dirty, and there were used trays with leftovers everywhere on the tables because all the trash cans were overflowing. And we definitely weren't there during "rush hour". Too disgusting for words.

Delicious food and fast service

Why is everything always almost cold Fries with ice cubes Frozen McDonald's burger I don't get it, is it really that difficult to serve hot fries and a burger above 45 degrees? Apparently it is.

Dirty tables, trash on the floor disgusting toilets

Just McDonald's. Like all the others.

We were very satisfied, everything was clean and the staff were friendly.

What is the logic that when you go through the drive-thru, you get your ice cream order first and then have to wait 10 minutes for it to get hot?

€4.25 for a McFlurry with barely any M&M's and hardly any caramel sauce. They used to be well-filled, but now it looks mostly like a cup of soft serve ice cream with a few stray toppings. If the price goes up, the contents shouldn't go down. Very disappointing. They didn't want to resolve it either. They could have kept it and given me my money back.

I went to eat at Mac Duiven for the last time and I ordered a burger, and the bun and the hamburger were completely soggy. Then I went to an employee and they didn't answer and they didn't do anything about it, and there was hair in my burger.

Decent restaurant. Close to the motorway. Everything was fine.

We had a very unpleasant experience at the McDonald’s McDrive last night around 1:30 AM on Sunday, May 17. We had to wait for more than 30 minutes, while the staff seemed mostly busy talking to friends in a car. Customers seemed to have absolutely no priority. After that, we were also deliberately pulled over for just a few cheeseburgers, while other cars were served faster. Very unprofessional and a shame, especially in the middle of the night when you just want to be served quickly.

Wrap NO CHILI .. AGAIN WITH CHILI ...forgot the salad last time ...forgot a burger 3 times the time before that .. just checked everything, but the wrap is packed, so we relied on .. unfortunately this again .. never picked anything up though always called politely .... but this was the last time MC Duiven, we'd rather drive 10 minutes further where we are sure to have the order complete 99.9 percent of the time instead of just 13 percent ...

I don't think there were any managers present today. It looked like a zoo. Normally, it is fine to grab a quick bite to eat. But today, the staff seemed to have received no upbringing.

There is food lying on the ground here at the drive-thru. When I pointed out that there are people who don't even have enough to eat and that this is really not okay, the manager started laughing and pushed it away as if it were nothing. Everyone just stood there and watched. The lack of empathy for people who are less fortunate is truly appalling. I asked for my money back and went to eat somewhere else.

I'm simply comparing it to what I'm used to from McDonald's in Germany. The atmosphere is a definite plus, as is the friendliness. However, the prices are outrageous. I was there with two children and ended up spending over €50. I can get the same thing for €10-15 less in Germany.

What a terrible McDonald's... in the drive-thru you are served by someone who barely speaks Dutch, and at the window by an English-speaking lady... last time I've been to Duiven!!!

Thanks for the beautiful Cape Town, best capers, very good, great music and delicious coffee ❤️

Always fast and friendely emplooees

While waiting for our order, we saw the women helping themselves to the ready-made fries from the paper cone and then handing the food to customers. This is unacceptable and simply doesn't work.

Always busy and just what you can and should expect from a McDonald's.

Nice and easy when you're driving on the A12... just turn off at Duiven and then eat with a super nice team.

There is a very nasty little man walking around there who calls himself a manager. Meanwhile, he berates the staff. And shouts through the McDonald's. If you want to keep the staff, create a nice atmosphere. Then the young people will surely want to work harder.

I ordered the Mario menu but only received the contents, so no toy or packaging. Also, nothing about our order was correct. We were also missing our straws. Disappointing.

Under par cleaning… sad to see how tables are not cleaned at peak times.

A clean McDonald's. The German management could learn a thing or two from the Dutch. Lots of young staff. Excellent, and congratulations to the owners.

Had a really fun kids' party at McDonald's in Duiven! The kids enjoyed it 👍🏼

It is a McDonald's and on a Saturday night it was very busy.

McDonald’s pigeons. I’ll start by saying that the food, as almost always, was at a good temperature. However, I did miss a burger, but this is nothing unusual at McDonald’s. Furthermore, thanks to the service, the problem was resolved, and quickly too. When you are being served, they are friendly and enthusiastic; otherwise, from a distance, it doesn't seem very welcoming. This may have its reasons and is otherwise not a cause for concern. Otherwise, the hygiene is fine, both in the restaurant and in the restroom. Highly recommended

Fries are cold, hamburger wasn't cold, we took the drive-thru so the atmosphere in our car is fine... you have to order in English regularly.

In Europe, a Mac is a Mac. It is clean and spacious.

Often lukewarm food, otherwise ok

The only McDonald's where the food is actually served hot instead of lukewarm. Kudos!

Not friendly staff at the drive

Last night, February 28, 2026, I went to McDonald's in Duiven. It was very busy at the checkout. Then I ordered at the counter. There were people there too, and we had to ask for help. The manager was yelling about what someone had spit in the toilet. Unfortunately, I received the wrong order. I went back and was helped by the manager. They were supposed to bring a new burger. 40 minutes later, still no new burger. Back to the counter, oh, they must have misunderstood. 10 minutes later, hey, hey, a new burger. A mess by the trash can, tables on the floor. The staff works incredibly hard. Then there are the managers chatting and laughing with each other. Unfortunately, it was a bad way to end a day that was supposed to be so enjoyable. 😡😡😡😡😡

Waited half an hour for 2 milkshakes

I like this place;) always make good MC!

The employee didn't know how to work the cash register...so I ordered through the ordering terminal...otherwise the order would have been very expensive!!!!

Larger McDonald's No longer standard.

Great for a quick snack. Friendly staff.

Ate here twice, had food poisoning twice, mac has seen better days

As a regular visitor to Mac in Hoorn and Harlingen, and now for the first time in Duiven, I'm satisfied with the service at the cash register, among other things. That was different last Tuesday, January 13, 2026, at Mac de Aker in Amsterdam. There, around 7:15 PM, we were forced to use the "pole." A gentleman around 50 said, "I'd like to help you, but I'm not allowed at the cash register." We then left.

Friendly staff, good quality as you would expect from McDonalds

I sat down for a quick bite to eat last night after a long day. There wasn't a single clean table in sight. The floor was littered with trash. The trash cans were ALL overflowing. The food took ages, and I even ordered an ice cream and had to take it away myself because it had been melting on the counter for a while. What a filthy, disgusting mess it was. McDonald's doesn't have high standards. But I've never seen anything like it.

Super fast service and hot food. The food was on the table within 3 minutes!

Compliments to the staff. Friendly and polite employees, everything was clean, and the table was even cleared for us. The fries were a bit limp, but otherwise, it was really great.

Today I had a bad experience at McDonald's. The drink wasn't very carbonated, and the spicy McChicken was cold. The fries were cooked properly and were hot, which we were happy with. I finally ordered a McFlurry and saw it being prepared and placed on the shelf. Younger employees were taking orders from other shelves. Even though my order was ready, no one thought to check the ice cream on the top shelf. Almost 10 minutes later, Raymond noticed the situation, apologized, and brought the order. McDonald's should have more attentive and customer-friendly employees like Raymond. He had already helped me with a replacement drink. Thanks to him, I'm giving 3 stars; otherwise, I would have given only 1.

Great Mac. Ate the food while charging the car at Van der Valk (a missed opportunity for Van der Valk), and we saw many people doing that.

That is what you can expect from a McDonald's... fast service and hot food... Friendly staff. Everywhere neat and tidy, and nice seating in the middle spread across 2 floors... The restrooms were extremely clean during my visit.

Cleaning a good Mac could be better

The cheeseburger was a dry bun. The quarter pounder was a tough, dry piece of meat. It was a huge mess inside. All the empty tables were dirty, the trash cans were overflowing, and on top of the trash cans was a veritable pyramid of dirty trays with trash packaging. And that at every trash can. A lot of trash on the floor.

Just been there with my boyfriend, and we had less than €20 worth of food between us. I had a McWrap, and it was veggie instead of a regular one. Okay, it happens. I drove back, and it was also freezing cold. I checked and got a new one. That one was also wrapped in veggie packaging and was a regular one, a woman behind the window said. But this one was also freezing, and the chicken looked like it had been run over, so dry and tough. This is the umpteenth time. You won't see us here again.

Excellent coffee arrived quickly and was well made and hot

Food old and cold and for the main price, the garbage bins were full and the tables sticky and dirty, a waste of money.

In my experience, this McDonald's is often busy. Besides the well-known comfort food that's always perfectly cooked and prepared, the restaurant area is also sleek, clean, and tidy. Combined with the courteous and customer-friendly staff, this branch is my favorite McDonald's.

Super clean, food was hot and fresh

Busy but clean place. Order was delivered fast. Staff are helpful. Lot of parking around the store

My experience at McDonald's Duiven was shockingly bad. For €30.15, I received cold and stale food. The staff was unfriendly and completely unwilling to help. On my daughter's birthday, I even had to buy a separate toy because I'd only ordered one Happy Meal, even though I was with two young children. When I tried to complain about this, the manager refused to even give his name, which speaks volumes about the way things are run there. No service, no professionalism, no customer focus whatsoever. This store is absolutely finished for me—I'm never coming back.

This is the right place for a tasty sandwich.

We placed 6 orders in total and in 5 of them we received incorrect items or items were missing.

Ordered a Coke, had to wait half an hour for it to be taken away. There were 15 people behind the counter/in the kitchen, and about seven of them were just standing around doing nothing. It was ridiculous.

Food came quickly despite it being very busy.

French fries, gluten free burger was tasty and nice and hot

Very friendly staff, very clean, and the taste is typical McDonald's, but here you get really hot fries.

A very clean and well-maintained branch. The staff is very friendly and particular attention is paid to cleanliness.

Had a milkshake and cookie. Fine.

There was a mistake in my order, and they immediately sent me a new one. Fast and great!

It's a great place, and I only go there for breakfast or the kids' menu. Regular burgers are not tasty and overpriced.

The people who work there are very friendly and actually enjoy their work

Fries too salty. They forgot two sauces, even though they asked what we'd ordered. Burgers were good, though.

Unfortunately, there is rubbish everywhere on the ground and the rubbish bins are full!

The staff had gotten the order wrong; everything was missing. The food was also meh.

Went there yesterday Very bad!!! Rats around the trash cans

The food here is delicious, but the tables are always dirty and there is no one to clean them.

Errors in the order were quickly resolved, the waiting time was reasonable, but despite the presence of disabled parking spaces, there was no disabled toilet, a real disappointment.

Service was slow and uncoordinated, even though there was lots of staff. Would not recommend because of the long wait. It seemed like the staff left every job undone ...even the bathrooms were disgusting!

The food was good but it could be a bit more customer friendly, otherwise a great maccie

There are a lot of rats running around at night, well over 50, super filthy and dirty.

I stood in the drive-thru for 45 minutes, and the food ended up being almost cold! They'll never see me there again.

I love going to McDonald's in Duiven. It always looks clean and fresh, just like the food I order. The staff is always friendly and helpful.

This McDonald's branch, if you ask me, they can close it immediately. I've been living in Duiven for over a year now, and I go to McDonald's at least once a week. But the sandwiches are never warm, as if we've been there for a while, and that's not even mentioning how they put them together... The fries are (usually) not really warm either. The only thing they do manage to make right is the milkshake. But that's about it. Because friendly staff is hard to come by there.

What a grump in the mcdrive... 😵

What can I say? Typical McDonald's. What's striking is that a lot of young people work there.

I got a nice McFlurry, a bit pricey (5 euros) but it arrived quite quickly and it had a lot of toppings on it, furthermore it was quite clean inside and tasted good.

Very busy, so not always clean. I have the idea that there's a good work sveer

All the trash cans were full. The fries were stone cold, and I ordered them without cheese and got them with cheese.

We went to the drive trough. Despite being busy everything was very fast. Our order was ready when we got to the second window. The area was clean, even a water fountain next to the waiting to order area.

I went to McDonald's in Duiven today. I found the atmosphere disgusting with all the Halloween junk! It's nice that you put up signs for upstairs, but when there's already a ghost downstairs and all sorts of decorations on the stairs leading up and down, it's not entirely a choice to protect yourself and your child from it. I'm very unhappy about that; leave some areas completely Halloween-free! The food could still be better (one slice of pickle on your burger, for example), there were no napkins provided (that would be a small courtesy), and the McFlurry isn't the same as it used to be with a little topping on top; otherwise, it's just a regular soft serve, and the soda is practically just cold water with the ice cubes... Something really needs to be done about this!

Could use a little more attention to cleaning?

I'm not usually one to order at the kiosk, but I discovered that my coffee and apple bites were actually served at the table. It was a nice experience.

Nice, clean and friendly staff!

Very large, well-kept McDonalds

Waiting almost 40 minutes for a takeout order for two people on a normal weekday is truly unacceptable. And by the time the order arrives, the food is cold! Apparently, a lot of students are working as temporary workers who have little idea what to do. So, this was our first and last time here; it couldn't be worse...

Very busy McDonald's, but the food came out pretty quickly

It was a chaotic McDonald's. The staff came by three times with the wrong order, asking if it was by any chance what we'd ordered. Just like practically every McDonald's, the trash bins were overflowing and the tables were dirty. Because it's a McDonald's, this is to be expected.

There's nothing wrong with the drive-thru food, but the staff was so unfriendly. When I got my food, I didn't even look at them, didn't even say hello. Or even a "bon appétit" attitude, they just had a disinterested attitude. Do something about this, because it was simply embarrassing.

A long wait for really cold fries. Worthless!

The food itself is fine, but the restrooms are incredibly disgusting, so I didn't use them because they don't keep up. The atmosphere is fine, but an employee came over with a completely different order and asked me if I had ordered that. They completely ignored the note and the sign.

Out of necessity, after a long drive, we stopped for a quick bite to eat and then continued on our way. As someone over 50, you no longer feel at home in McDonald's. Personal contact is reduced to a minimum with all those digital kiosks. The snacks were usually tasteless, but it was filling. The soda came in a reused plastic cup, so I didn't take a sip. On Sunday evenings, it's like a children's playground, somewhere between tag and a shouting match. Our biggest annoyance was the restroom. So dirty, so filthy, broken, and smelly—it was truly awful. All in all, an average McDonald's visit.

It's a Mac... often more of a necessity than a virtue. Even delivering the complete order was a challenge for the Mac staff member(s). Politeness isn't expected here either.