Mr Sushi in Zevenaar

Ordered at 6:20 PM and still nothing by 7:40 PM. We've called three times now, and each time they tell us the delivery driver is on his way. For a €70 order, this is absolutely no service. The crispy sushi was lukewarm. Not recommended.

Wow… this was, without a doubt, the best sushi I've ever had! Everything about this box is perfect: the presentation is beautiful, the flavors are perfectly balanced, and the quality is unparalleled. The rice has just the right texture—not too sticky, not too dry—and the toppings are truly top-notch. The combination of creamy avocado, fresh spring onion, rich sauce, and that crunchy tobiko in the center gives every bite an explosion of flavor. The pieces topped with the slightly spicy sauce were especially heavenly; a perfect kick that wasn't overpowering. What struck me most was that not a single piece tasted "ordinary." Each roll had its own character, as if the chef had carefully considered every detail. The interplay of sweet, savory, and umami makes this a true masterpiece. If I had to rate this, I wouldn't stop at a 10—this is a 12/10 experience. I can honestly say I've never had such refined, flavorful sushi. In short: this isn't just sushi, it's pure art on a plate. 🍣✨

We waited for our food for over an hour and a half!! We then tried calling six times, but no answer. On the seventh try, someone finally answered and told us they were about to pack it up. No apology or compensation. That was terrible.

I ordered here again. I placed my order two hours in advance and it was still over an hour late. What a shame.

Unfortunately, the price list in the store doesn't match the actual price. I only discovered this after I'd paid. Some explanation beforehand would have been more appropriate, rather than afterward. The prices are much higher than indicated on the cards. Upon returning home, it turns out the total is even higher than if you'd ordered online. Tip: communicate openly beforehand so no one is faced with surprises.

Naturally fresh ingredients, quickly prepared and well presented. Too bad the cashier didn't know what she was doing.

Food was more than 45 minutes later than we had requested, arrived more than an hour and a half after we had ordered. You are not very helpful on the phone and there was no apology or compensation after they (without giving a signal themselves) were so incredibly late. The food was tasty, that's true. But we will not order here again.

Sushi is good and cheap. The people working there make the sfeer. I go there every week yummie yummie

All “fresh” fish tasted very bad. Had a chemical taste.

The sushi was delivered quickly and was delicious and fresh! The presentation was also great. We would definitely order again.

Food ordered after an hour did not arrive, I then tried to call for an hour to find out where my food was, the phone is not turned off, the app says it has been delivered, which never happened

We've been getting our sushi from Mr. Sushi Zevenaar for years. It's delicious and freshly prepared. They offer a variety of boxes that offer something for everyone. We always pick up our sushi, and it's always a great experience. It's always ready and waiting at the agreed-upon time.

Placed our first order for a pokey bowl tonight. More than an hour later, the order arrived incorrectly. Missed half of the contents of the meal. Contacted them by phone afterwards and was not helped properly or even oriented towards a solution. Eventually, we received the missing food in small containers again and had to put it together ourselves. Poor quality sushi. Pricey and long delivery times. Definitely not worth repeating.

Had to wait more than 2 hours for the food!! Received bad advice by telephone several times, very briefly with just "yes, yes, now it's almost ready"

Had to wait 2 hours and had to call 4 times before I got someone on the phone. Order cancelled.

Tried to call after waiting an hour. Continuously busy. Finally received order. Quality of products was mediocre. I was used to better from them.

Shocking service and even worse attitude from staff. Over 2 hour wait for order after calling twice to find out where my order was. Not impressed.

What a worthless company. After an hour still no order, so I called. A rude lady on the phone said it was almost on its way. After an hour and a half nothing. Called again and they were just working on it. Lies and empty promises. It was delivered 2 hours late by a group of 5 anti-social, noisy teenagers on fat bikes. The sushi rolls were mixed up. What a bunch of bastards. I will never order anything here again. If I had read all the other negative reviews in advance, I would not have ordered here in the first place. This really isn't even worth a star.

Ordered sushi and the order was there in less than 20 minutes, friendly delivery person and the food was good. Will definitely order here more often

1x pokebowl chicken and 1x pokebowl salmon total € 31.50. Delivery fine! Contents of both bowls are flat in taste and not very generous. 1st and probably last time.

Uncomfortable when you enter, a bit of a cold atmosphere, not really helpful in explaining things or giving you ideas if you are new. The most terrible thing was the combination of vegetarian and fish in 1 bowl. Nope, there should be better ones in Zevenaar

I was a regular customer at Mr Sushi in Zevenaar. Always been satisfied with their sushi. Today I ordered soft shell spicy tuna and a hand roll. I have ordered this very often in recent years. I was surprised how the sushi looked upon arrival. Much smaller than normal! It looked more like a maki than a special sushi, which means you pay more for it. I paid €21.55 for this?! You can see it in the photo. My hand roll was also not what it normally looks like. I decided to call Mr Sushi to tell my story. I first got a female colleague on the phone and then she handed the phone to a male colleague. Once again I told my story that I always order from them and that this is the first time I have experienced this. The male colleague immediately said that he would not make another roll for me, because I thought the sushi was too small. Just to clarify: I did not ask for a new role. I wanted to express my surprise and disappointment because you paid for it. The gentleman didn't understand me and gave me a tip to look up sushi on Google, so that I could get a better idea than I probably have. Disparaging! I would like to reiterate what my experiences have been in recent years and I know exactly what I am ordering since this was not my first time with them. The gentleman absolutely disagreed and was very blunt with me as a customer. I said that I will not order from them again, because I am not satisfied with how I was being treated. You can't even express your dissatisfaction with this branch. The gentleman saw it as a threat and indicated that I was cheating on him. Very annoying conversation, far from customer friendliness and any recognition. We are not allowed to give our opinion, they are not open to that. I think it's very sad. I won't spend another cent. Terrible!

What a bad thing. My daughter placed an order on March 23. After waiting 1.5 hours they went by the store and were told it would be there in half an hour. After half an hour I received a call that the order was canceled and they would get the money back. Have not received anything yet. I have already visited the business in Zevenaar myself, it would be arranged. But now she still has not received any money back. Difficult to reach by telephone. Just business

I ordered food there at 4:30 PM, after an hour and a half I called to ask how long it would take, it would take another 20 minutes. 1 hour later still nothing arrived, so after waiting 2 hours and 45 minutes we decided to cancel the order. I was told that my money would be refunded after 10 working days, I did not receive anything after 10 working days when I called and apparently no cancellation had been placed by the cooperation. So I canceled my order again to get my money back, after almost 4 weeks still nothing and I was told on the phone that it had already been deposited! I think it is a very bad company and not customer friendly at all

good food, social delivery person. top tent

Not as fresh and good as before. Delivered an hour and a half late.

Tasty sushi, friendly employees.

I ordered a spicy tuna maki, but I just get tuna sushi with a little sauce on top, not how it should be and what you pay for!

I order here regularly, but it was really time for a review. This is also intended as feedback to Mr. Sushi. Please do something with it. We would love to come back, but it has to be better. Unfortunately, the quality is very variable, both of the sushi and the service. This review is not based on a one-off incident. Today it happened again: it was busy. Ordered around 4:00 PM for 6:00 PM. Called at 6:30 PM and you get an apology; it's busy and they're really working on it now. Call again at 7:30 PM. Even more apologies, free poke bowls and a discount code for the next order. Very nice, but that doesn't satisfy the hunger at that moment. At 7:55 PM you will receive a message that the delivery person is on his way. Finally at 8:30 PM an (extremely friendly) delivery person came to the door. At times like this, Mr. Sushi is in total panic and they can't get it back on track. However, on any other day it will be delivered within fifteen minutes of ordering. Today it tasted delicious, but another time less so. I sincerely hope that Mr. Sushi learns from moments like this once and for all. If it is busy, you are short of people, the cash register is not working, whatever - close your website as soon as possible. Call your customers who have already ordered to tell them it will be later and offer the option to cancel. Don't make false promises (such as "we are going to prepare it for you now" and "the delivery person is just on his way"), as that will not help anyone. It is better to lose some orders than customers: short vs. long-term thinking. We will definitely come back and hopefully never experience this again. If you can't figure it out yourself, please ask for help. It's okay to ask for help! We want you to get better. Good luck!

Ordered at 6:15 PM, then was told that we can pick it up at 8:30 PM. You will receive a message at 8:15 PM that the order has been canceled. The competitors are a lot more social.

Waited 2 hours for my order last week. Today the order came without spicy sauce, without wasabi and without chopsticks. Class! And in the meantime, keep raising the prices... It's a matter of time before people turn their backs on Mr Sushi.

Just picked up delicious sushi. The Sushi was delicious. There has recently been a new owner and you notice that immediately They were super friendly and chatted with me too.

We ordered sushi at 5 p.m. with the delivery option 'as soon as possible'. We called at 5:50 PM and it would be with us within half an hour. At 6:20 PM we called again and it would take another 20 minutes before they would arrive. On the phone they kept saying that it was very busy and that we live in a remote area so it will take a long time, with an attitude that you can't stand. They couldn't do anything for us and ultimately canceled the order. Now we just have to wait and see if we actually get our money back...

Delivers time of 2 hours and cold food.

Ordered at 4:39 PM. Sushi and a spring roll box with Gyoza. After 45 minutes we received a message that the delivery person was almost there. Not so. Had to ring the doorbell twice and finally received the delivery at 6:50 PM. As you guessed. The hot dishes were cold..... I don't recommend anyone ordering here. Never experienced anything so bad.

Unfortunately, the quality is deteriorating. Placed an order at 5 p.m., delivered at 7:30 p.m. The fried sushi and gyoza, which were supposed to be warm, were of course ice cold, taste deteriorated, very salty smoked salmon, sauce less flavor. Order was also not delivered complete, the unagi nigri and flamed salmon nigri were not included. A pity, also because there is no understanding at all. No excuses for the long wait. Called at 6:50 PM with a polite question about the status of the order. It was said that the delivery person was on his way with multiple orders and that it could take a while, but no apology or explanation at all as to why it took longer, just be honest and the customer will understand. Nice promotions with Freeroll and such, but personally I prefer good quality instead of a free roll.

Currently waiting for the order for 2 hours, I called 45 minutes ago and was then told that the delivery person had already received it. Just called again and it turned out that the order was still in the store and that they did not know how long it would take.

Previously a great sushi point. Unfortunately, they have deteriorated considerably. Delivery varies greatly, from fast to almost 2 hours. And now the fish can hardly be found in sushi. I can understand that prices are rising these days, but you can expect well-filled sushi.

Mr Sushi overtrof mijn verwachtingen. De sushi was vers en smaakvol, de service was top, en de sfeer was gezellig. Een absolute aanrader!

Vriendelijk personeel. Maki's vers gemaakt maar vallen uit elkaar. Moeilijk te eten.

Edit: weer maanden later; Constant leveren ze niet in mijn postcode gebied. Heel irritant.. Edit 5 maanden later: laatste tijd weer meerdere keren besteld en ondanks de bezorgtijd die regelmatig uitloopt, blijft het gewoon een hele goeie suhsi-tent. 1 ster erbij voor de continuïteit! Tevreden met de kwaliteit vd sushi. Leveringstijd is wel ondermaats. Nu een kortingscode gekregen die niet veel voorstelt. Ik vind te laat bezorgen nog niet zo'n heel probleem (vandaag was wel buitensporig met 45 minuten), maar geef het dan op z'n minst pro-actief door, ipv dat ik er meerdere keren achteraan moet bellen!

Kwaliteit altijd top en een hele snelle bezorging. Top tent.

Lekker vers en netjes ingepakt. Ook snel geleverd. De gratis rol actie was een must, thx

Jammergenoeg word het steeds slechter. Niet meer netjes verpakt, het is ook niet meer zo vers als eerder. Erg jammer omdat wij voorheen zeer tevreden waren.

Prima sushi, kwaliteit altijd even goed. Aardige bezorger, ik herken de andere recensies met veel te late bezorging niet. Vaker besteld en altijd netjes op tijd, af en toe 10 minuten te laat maar dat vind ik te verwaarlozen.

Het is gratis kreeg de opdracht van een beetje teamplagiaat je dat doen ze het is niet erg leuk wanneer u kan bdw niet meer te spreken we af zeggen de hele tijd in te zetten in Zevenaar tussen 10 voor half 3 euro 💶 je een meid met een groepje van drie tot vier keer als ik de hele wereld over om een link te hebben we een uitzondering van de hele dag niet gelachen en dan is er staat een uitleg duurde niet lang of kort niet alleen een probleem met mijn vriendin in bed te komen en de hele dag in het weekend lopen van het jaar is het een x r je niet meer te spreken over sam naar het

14 Maart besteld. Eten was er erg snel. Sushi viel helaas erg uitelkaar. En de avocado in de sushi had verser gemogen.

Matige kwaliteit helaas. We proberen het misschien nog eens.

Was super zelfs mijn vriend die niet gek is van sushi. Heeft lekker gegeten. Gaan we zeker vaker halen

We hebben sushi aan de balie besteld. Het was heel erg snel klaar, we werden vriendelijk te woord gestaan en het was ook nog eens lekker.Ga zo door!

Heerlijke sushi, ook snelle bezorging. Top zaak!

Lekkere sushi alleen een kleine opmerking de laatste 2 keren besteld en de sushi's waren niet stevig genoeg gerold helaas vallen ze dan uit elkaar.

Altijd heerlijk om daar wat te gaan halen. Vers snel en lekker. Echt een aanrader.

Het eten is uitstekend maar de service waardeloos. Al twee keer werd onze bestelling meer dan een half uur te laat bezorgd zonder dat we daarover werden geïnformeerd. Als het te druk is om op tijd te bezorgen, laat je klanten dat dan weten!

Eten was lekker Maar het duurde veel te lang voor het klaar was. Ondanks dat het een anderhalf uur ervoor besteld was. Het was druk... er gingen veel dingen fout wat iedereen meekreeg..... En het meisje achter de desk was alleen maar druk met dingen die ze niet moest doen ipv dingen doen die ze moest doen. Haar leidinggevende was haar constant aan het corrigeren. Gelukkig is mr sushi Doetinchem tot nu toe wel lekker op tijd.

Lekker eten, goede service! Verkeerde pokebowl gekregen 1 telefoontje en het werd keurig opgelost! Genoten van het eten!

Heerlijke sushi en warme gerechtjes.

Beste service ooit! We moesten vanavond 5-10 minuten langer wachten vanwege de drukte en kregen er kroepoek en een sushi rol gratis bij! Was altijd al fan van mr. sushi maar dit maakt het echt helemaal compleet! Ik adviseer het aan iedereen die dol is op sushi!

Beetje aan de prijs, maar wel erg vers en goede kwaliteit. Rijst ook niet te zout.

Super lekker en vers snelle bezorging top top top

Was al groot fan van mr sushi in dtc en nu in zevenaar lekker dicht bij huis! Helemaal geweldig!

Echt verse en super lekkere sushi . Echt een aanrader.😊

Alles was goed aan deze sushi, nieuwe fan!

Lekkere verse sushi, snelle bezorging! Top👍🏼