Sensei Sushi in Wijk 00

I regularly get sushi to go from here, and the quality is top-notch every time! The sushi is incredibly fresh and full of flavor. Even after pickup, everything still looks beautifully presented. I received quick and friendly service at the counter. Highly recommended for anyone looking to pick up delicious sushi in Culemborg – I will definitely be back!

We are always helped in a super friendly manner here and the food is delicious every single time! 🍣🥢 Everything is fresh, flavorful, and prepared with care. We love coming back here again and again!

The food is truly culturally fantastic and delicious! Whether it's sushi or a Surinamese dish, everything is fresh off the press! Heavenly🙏🏿🙏🏿

The food is good. But that is all. It is annoying, though, because the new owner is often let down by his staff. Meanwhile, they do deliver in Leerdam, a 20-30 minute drive away. I understand this, because the margins really aren't big. However, you do need to be able to meet the minimum delivery times. I keep coming back because I wish the owner success, but actually, the service is really terrible. The food is top-notch; the chef really knows what he's doing. My tip to the owner: narrow your delivery area; provide good service here first and then expand further. Otherwise, people will walk away.

It was on time and the hot food was also tasty, the best in Culemborg.

What amazing sushi! Everything was super fresh, delicious, and prepared with great care. The sushi also looked beautiful and the quality was truly excellent. Additionally, the service was friendly and professional. We enjoyed ourselves immensely and will definitely be back here more often. Highly recommended!

Super delicious sushi, customer-friendly. Very helpful. I've been several times now and am very satisfied! Highly recommended and worth every penny! Importantly, they work with fresh products and maintain very hygienic practices.

Wonderful, was able to pick up roti. We enjoyed it very much!

Ordered at 17:00 and called twice. Was spoken to unprofessionally with a lot of false promises, and it wasn't delivered until after 19:10. The Nigiri was warm due to the products placed on top of it. Not tasty. Never again. Emailing doesn't work, his inbox is full.

The food was delivered 40 minutes late. That is understandable in itself on a Saturday. Unfortunately, the extra wasabi, soy sauce, and ginger that I had ordered were missing. I reported this by phone. The gentleman on the phone was not very communicative and responded with: “It will be fine.” Three minutes later, he called me back to ask if I was *really* sure that the wasabi, soy sauce, and ginger were missing. According to him, they were certain that these had been included. So, I had to convince him first that this was not the case. The conversation ended again with the statement: “It will be fine.” After waiting for fifteen minutes, the wasabi, soy sauce, and ginger were still not there. Meanwhile, the other dishes cooled down, so we were forced to eat them. When I decided to cycle over myself after another ten minutes, there was a knock on the door. The missing wasabi, soy sauce, and ginger were delivered after all. Too bad, because the food itself was very tasty. However, the way the mistake was handled has had a significantly negative impact on the experience. A simple apology and clear communication would have made a big difference and could have ended this experience on a much more positive note.

Waited 4.5 hours for food! Ordered at 17:20. At some point the kids were clingy, crying, but above all hungry… sent to bed with a slice of bread because they weren't arriving until 10 o'clock!!! The rice was still warm and so was the sashimi. Definitely not recommended!

We have been waiting for our order for 2.5 hours. Called 4 times already. All sorts of excuses, but it was on its way. That was an hour ago now. We wonder why the business owner is doing nothing about the numerous complaints and letting this continue. It can happen once, but after all the reviews over a longer period, I would definitely do something else.

This man lies about the delivery time, the number of couriers he has, and constantly has excuses and stories. He says he is living in a nightmare because the staff is letting him down. I suggested that it might be wise to disable Thuisbezorgd and deliver the current orders correctly and quickly. He wasn't going to do that because he needs revenue. Bizarre story, but we have already been waiting for our food for 3 hours. Now he has turned off his phone, so we don't know anything at all anymore. What a terrible company, disorganized, unfriendly, and it is really not worth your money! Do not order here!!!!

I ordered sushi at 18:40 and it is already 2 hours later and I still haven't received anything. I also can't call the number because it doesn't ring the whole time. Very unprofessional. In fact, they are closing and they never brought the food, didn't let me know where the food is or anything, and now I just have to hope I get my money back….

The food itself is fine, but the delivery is a disaster. Ordered at 4:30 PM so it would arrive on time. The time indicated was 5:30 PM. In the end, I had to call 3 times to ask where it was, and at 6:15 PM, for example, they said the delivery person was on their way. I think they drove via China because after an hour they still hadn't arrived. Finally, at 8:15 PM, someone arrived at the door. Waited almost 4 hours for that food. It was very cozy at home! That won't be happening again next time.

Very bad. Waited 4 hours for delivery. Called multiple times in the meantime. Yes, the delivery driver is on the way. After 3 hours they call to say there have been problems with the server. Order has not been received! Was not exactly spoken to in a customer-friendly manner after I pointed out that I was being told multiple times that they were on their way. That wasn't said according to the boss. Lying, too. Waited 4 hours, no chopsticks, no sauce, no wasabi. Cold chicken.

The food was always good, but yesterday was my last order. At first, you always got a free California roll with every order. That's no longer the case. The delivery was made without spring rolls. I called and, without an apology, was told it would still be delivered. After 2 hours, still nothing. Called again and they knew nothing about it. I was supposed to get a discount on the next order. Forget it, because I'm never ordering again.

I have been waiting for my food for more than 2 hours, I will never order online again.

Don't order here! The food was delivered a whopping 2 hours late. After calling the first time, we were told it was almost ready. We called again after forty-five minutes, and then we were told it was ready to go with the delivery driver. When the food was delivered, it was cold. We had to reheat the Roti and Surinamese Bami ourselves. The Surinamese Bami had a weird taste and the chicken was very dry. The fried banana we ordered was not delivered. The sweet and sour cucumber had a very strange taste. It was like eating a mouthful of soap. Truly incredibly disgusting! When we called to file a complaint, they were also incredibly rude. The food is sent out warm, because they reheat it in the microwave before delivery. Just hearing that it is reheated in the microwave makes me never want to order this again. When I said that it really wasn't tasty either, I received an almost screaming response that this was just my opinion. Most of the food ended up in the trash. We will never order from here again!

Delivery takes more than 3 hours. Then they call you to say they don't have rice for the dish you ordered. Very strange for a sushi place that the rice is out of stock, but anyway, at least make sure your time management is in order. I had to call twice and demand my money back. They refuse to give you your money back 3 hours later with cold food, which is also of poor quality now with the new owner. Never again for me.

I will never order from here again. I used to always order because the quality is so good, but that has definitely disappeared. My salmon nigiri tasted sour, you get the wrong drinks delivered, and the chicken was extremely dry. Additionally, it took 1.5 hours to receive my order. For the amount I pay, I wouldn't order from here anymore.

Very disappointing experience. We had ordered poke bowls for takeout. Once home, we discovered that there was absolutely no soy sauce or wasabi included. On the receipt, I had even explicitly indicated that we would like extra soy sauce and wasabi, because with a previous order we only received one of each. We called immediately and were promised that it would be delivered urgently. After waiting for half an hour, we called again and were told: “It’s on its way.” In the end, we had to wait almost 50 minutes. The poke bowls were fine, but the service and handling of this mistake were very poor. Very unfortunate.

Waited for over an hour and then you get this, what ridiculous service

We order regularly and waiting 20 minutes is no problem, but promising 18:45 and delivering at 20:00 is unacceptable. Tip: take on fewer orders and ensure your customers remain satisfied.

Ordered at 17:00. Not ready until 18:20 (pickup). Only after the sushi was ready were we told that a side dish was out of stock, so we chose the simple green beans as an alternative. You have to wait another 15 minutes before you can take everything with you. Unfortunately, the sushi was already cold.

*Nowadays very poor quality and very long (>2h!) delivery time. Order elsewhere!* Ordered here very often because the quality was fine. We accepted the longer delivery time (approx. 1.5 hours) as a trade-off. In the meantime, the quality of both the sushi and the pokebowl has plummeted. Additionally, the pokebowls are delivered in much smaller containers than before. The tuna sashimi was just really not good and we had to throw it away. (I don't think it was even tuna) Additionally, the delivery time was unacceptable. Ordered at 17:30 and finally delivered at 20:17. That means a waiting time of 2:47 minutes. Truly downright outrageous. With the arrival of other sushi places, there are now many alternatives in the neighborhood. This was the last time we ordered here.

Severely disappointed! Our food arrived more than an hour and a half later than the agreed time. By then, the hot dishes were cold. I understand that it is busy and there is a staff shortage, but at the very least let us know that it will be late and just deliver the food warm.... Friendly gentleman on the phone, but that was the only good experience with this place. We will not be ordering from here again.

Always ordered here, next time again!! Delicious

The sushi is delicious, incredibly fresh, and prepared with care. The salmon tastes fresh and tender, the rice has the right texture, and the flavors are beautifully balanced. You can taste that attention is paid to quality and ingredients. Additionally, the service is excellent and the staff is very friendly. That makes the experience complete. For me, Sensei Sushi is without a doubt the best sushi in Culemborg and the surrounding area. It is one of the few places I happily keep returning to. Highly recommended! 🍣👏 I have been to Japan several times and eaten amazing sushi there. Because of that, I am not easily impressed and my expectations are high. Nevertheless, Sensei Sushi really surprised me in a positive way.

Worthless. You wait endlessly and can't reach them by phone.

Had ordered online, This didn't go through properly. Contacted them, This was resolved very professionally by the owner! ( for which thanks again!♡) * after the last contact, my order arrived within 20 min.

I literally waited 4.5 hours for my order, which I ultimately never received. I called them literally 20 times or so, but nobody answers. I ordered through Thuisbezorgd; hopefully, I will get my money back.

Had ordered, was supposed to pick it up at 8:30 PM, but he wasn't even open. Money wasted and drove 10km+ for nothing.

I ordered at 5:15 PM and didn't receive my food until 7:50 PM. That means I had to wait well over 2.5 hours. In the meantime, I called several times, but each time I was told that it was “on its way” and would be there “any moment.” In the end, it still took much longer. When the food finally arrived, it was cold and completely unappetizing. Very disappointing service. This is the last time I will order from here.

Delicious sushi! Friendly staff and top-notch service

Worthless service. Ordered food, they were supposed to deliver at 18:30, at 19:00 still nothing, called, they said they were on their way. Eventually, after calling two more times, I received absolutely nothing. On top of that, I had already paid and they put the phone on busy from 20:30. Hopeless characters there.

We ordered food for 5:00 PM, but didn't get the food until 8:30 PM...

We ordered our food at 4:00 PM. It was supposed to be delivered at 5:45 PM. At 7:00 PM, still no food, so we called but got someone who only spoke English. The food was on its way, but he didn't know what we had ordered. In short, never ordering here again.

Ive looked at the other reviews and had mixed feelings but after I ordered i didnt understand. Before I ordered i already planned some time in, because i know i live 20 minutes away. So when the food came after 40 min everything was fine. I understand when its fresh, it needs to be prepared. The Driver was friendly and the food was as good as expected. Fair price, fair time and good food. Again, I dont understand the other reviews and I will order again soon!

Truly the best sushi I've had in a long time. Not only was the quality excellent, but the presentation was also fantastic. The sushi arrived in just over an hour. I'll definitely order again! 😋

The food is fine, but delivery has been at least an hour late 3 times in a row now. Even if you order in the afternoon for delivery at 5:00 PM. No communication, false promises, and very poor service. A different excuse every time: broken car, busy, few delivery drivers. I will never order from them again.

Good sushi. However, they do not arrive at the promised times. Sometimes you have to wait longer than an hour.

Order placed for delivery at 19:15, and it was delivered incomplete only at 22:00.

Unfortunately, they are not sticking to the agreement 👎

Too good to go: tasty and fresh

A friend and I picked up a togoodtogo here, and the sushi was delicious! They had extra leftovers that day, so we got a huge amount for €10. The staff are also very friendly, and every time I go, they have a nice chat. ☺️ Definitely the place to get sushi in Culemborg!

The food is always delicious and freshly made, and the staff are incredibly friendly. I've tried many other sushi shops, but none are as good as Sensei Sushi. They communicate very well if something takes a little longer. Highly recommended!

Don't order! It should have been a -1. I gave it several chances, but it was always late. I even had to wait 2.5 hours twice. I was promised a refund once, but never received one. I would recommend ordering your food elsewhere.

Fantastic food and service! Very happy with it. The negative reviewers are whiners. Top place <3

So I order sashimi here for 9 euros and I get 4 small pieces of salmon. I don't think I'll order from here again. Say what you like, but this is honestly crazy for 9 euros. You can buy that five times at the supermarket.

I had to wait over three hours for my order. They kept making promises over the phone that weren't kept. Absolutely outrageous, and I've asked for a refund.

Placed an order online through their own service. Finally, 3:15 hours after placing the order, the food was delivered. No clear explanation. If you want your food delivered at a reasonable time, don't order from them!

I've ordered several times and been disappointed several times. The food itself isn't bad, but everything else about it is. Delivery often takes far too long, the (hot) dishes are cold, and worst of all, they don't even bother with the order comments. It's happened often enough that I've made a clear request to change the contents of a sushi roll, but it's completely ignored. I even once ordered a "maki mix" with a request to replace the cucumber maki with another crab maki (I'd called ahead and asked for it, and it was an option), and what I got was two cucumber maki and two salmon maki!? As if they did it on purpose... I simply can't imagine how it could go SO wrong. Time and time again, things go wrong, and requests are ignored. On the other hand, when I call, I always get a fairly friendly man on the phone, so I'm sorry to say, but my trust has completely vanished, so I'll never order from them again.

Terrible service! The food tastes awful, and the chicken is still frozen. In short, the worst sushi place in Culemborg!

Disgraceful experience! I placed an order at Sensei Sushi for €43, and absolutely everything tasted wrong. The chicken was spoiled: it smelled awful and tasted completely wrong. Furthermore, the entire order was cold. It was absolutely inedible. After calling, they retrieved the entire order to "check." Then they called me back and told me I wouldn't get a refund or a new order, because they thought they "delivered a good product." In other words: you pay €43, get bad and cold food, and then end up empty-handed. This isn't customer service; this is fobbing off customers and not taking them seriously. It's incomprehensible that a restaurant handles complaints this way. Never again, for me.

What a wonderful experience at Sensei Sushi! We had a delicious meal—everything was super fresh, perfectly prepared, and beautifully presented. The flavors were fantastic and clearly made with care. Moreover, the customer service is truly top-notch. The staff is always proactive and always tries to find a solution, which creates a wonderfully pleasant and relaxed atmosphere. You really feel welcome here. In short: fantastic service, delicious food, and a top-notch team.

⭐⭐⭐⭐⭐ This sushi place is really good. The sushi is fresh and delicious. The staff is friendly and helpful. I will definitely come back here again.

What a disaster. After an hour, I called to ask where my order was. After almost two hours, still nothing. After a little over two hours, the delivery driver called to say he was at our door. I don't know which door, but I told him we didn't want the order anymore and had already ordered and received it elsewhere.

The second-to-last time was already not up to par and was incomplete. This time, it was even worse: the hot dishes were practically cold, the yakitori was poorly prepared (soggy), and the presentation of the sushi rolls left much to be desired. Most importantly, there was no communication about the delay. We had to wait almost an hour and a half longer. It was inappropriate to ask for a tip during the ordering process for such a service...

It's now been an hour since the delivery time, and I haven't heard anything, and they're unreachable. The phone (called seven times) isn't answered (I immediately canceled), and no emails or Instagram replies—the money has been debited. — Update: It arrived 1.5 hours after the delivery time. With cold gyoza, no free roll you're supposed to get with a €25+ order, and no apology or compensation whatsoever.

Accidentally ordered here instead of from his neighbors. We'll never do that again!!!! Ordered before 2:00 PM to receive everything by 5:15 PM. Called, and they had to start processing the order at 5:45 PM because it was busy. We didn't receive everything until 7:00 PM, most of it cold. Definitely not recommended. And, the promised free roll with orders over €25... never received it.

The sushi is amazing, so fresh it's still warm! Truly delicious! The staff is friendly and the delivery was incredibly fast! Highly recommended!

What a fantastic sushi place! You're always greeted with a smile, and the sushi is always ready quickly and super delicious! They also have new sushi on the menu. I tried the kadafi roll, and the flavors were fantastic together! Highly recommended🫶🏽

I picked up my order, which was ready on time. The food was delicious. I put together a poke bowl.

Good quality and nice atmosphere when picking up

The food is fine, but I waited 2.5 hours for my food. Also, when you call them, they don't know where your order is or if you've placed it, etc.

I thought I was being clever and placed a pre-order at 6:29 PM to be exact, so I'd have it delivered at 7:50 PM, as I'd hoped. Unfortunately, I was living a fairy tale, because by 8:05 PM I still hadn't received anything, so I decided to call. They said it was "busy" and orders were still coming in, even though I'd already indicated I'd ordered well in advance. After checking where my order was, they told me it was being packed and sent with the delivery driver. Unfortunately, I still had to wait 30 minutes, and the food didn't arrive until 8:35 PM. And then it happened... just when you thought you were going to have a good meal, the chicken skewers and edamame were cold! Not even lukewarm, really cold... and the crispy chicken sushi fell apart! Don't call me about this again... yay!

The food was delicious, all the ingredients were fresh! The customer service was fantastic; the owner is super nice and pays attention to every detail.

Got some delicious sushi again, very tasty and of course fresh

We used to order sushi here often, but in the last six months, a lot has gone wrong. With a crab allergy, it often ended up in the box anyway. In the beginning, they'd politely call us to apologize. We were used to having to wait an hour, but the last time, after two and a half hours, it went wrong again. Strange, because we always order the same thing. They offered to make a new box, but if you order at 6:00 PM, you don't want to wait until 9:30 PM. I emailed them for a suitable solution. Unfortunately, I never heard back. The quality of the sushi has also deteriorated dramatically. The avocado was brown and tasteless. Such a shame. They've lost us as regular customers.

Very long waiting time, last time it was above 3 hours, and it's not the first time we've been waiting for so long. Also after 2 hours of waiting I tried to call Sensei Sushi but nobody answered. At the end of that situation I've got a message that order was delivered, but we still had to wait for about 5 minutes. I understand issues but it's just too much for me as a client.

After waiting for 1 hour and 45 minutes and calling repeatedly but no one answered finally got the sushi unfortunately the quality of the sushi was the same as the delivery time. Worthless judge for yourself about the appearance of the tuna and then I have not said anything about the taste in the photo you can also see that the avocado was rotten with brown streaks not edible! I had to leave half of all the sushi I have also ordered here in the past then also waited so long and then I would get extra sushi next time I did get that later but now it is still a ballet tent

Varying quality. Ordered here many times but unfortunately experienced twice now that it is not really fresh.

Ordered today from Sensei Sushi and it was top notch in one word. The sushi was fresh, beautifully packaged and delivered right on time. Everything tasted super fresh and well seasoned – you can tell that they really paid attention to it. Definitely one of the better sushi experiences I've had. Definitely worth repeating!

Have drivers (VJB-30-R) who push you off the road and signal with lights if you keep to the speed limit.

What you order is tasty and reasonably affordable. Sometimes the delivery does not go well. The first time everything arrived mixed up. They fixed that immediately by delivering again. And sometimes it arrives a little earlier or later than ordered. You can live with that too. All in all a good delivery restaurant.

We waited three and a half hours for our order, which is really long. Eventually he seemed to have someone else concerned, after calling several times. We then got fries. We had strange conversations with the owner who kept talking over us, did not think the waiting time was extremely long and initially refused to refund money. He did eventually though.

Ordered sushi and had it delivered to your home. The sushi looked and tasted very good. They can wake me up in the middle of the night for this sushi.

Top tent, always tasty and call if things are running late, for example, so you are always in good contact!

Quality and taste is always delicious! They even deliver in Rijswijk! (That is quite special for us, the village is so small that almost no one is willing to deliver here.)

We often order sushi from Sensei and are very pleased with them. Tasty, affordable sushi. A few months ago the delivery times were long and we were not satisfied, we contacted them about this and now things are going great again. Food is delivered on time and everything tastes delicious. Top!

Always good sushi of good quality. The free role is a big + The only point of attention is that they are sometimes a little later than indicated. It would be nice if improvements were made in the future.

We have had sushi delivered many times. Great service and always constant good quality sushi.

no restaurant. nonsense. Please don't order anything, dear colleagues. better for you. you have less stress with these people there hahahah

We ordered at half past eight, but called at half past six to see if it was possible at half past seven. We then received our food at 8.45 pm, over the phone it sounded as if they didn't care and had forgotten the order.

The sushi is really tasty, but otherwise it's a really shitty place. We've ordered there 10 times already, but it's always way too late, sometimes just 2.5 hours later and I just think you'll get a refund for once, they just turn off the phone because too many people will call where the food is.

Placed an order at half past seven. Received confirmation that it will be delivered at 5 to 8. At half past eight I had not received anything so I called. After many attempts, I get a young lady on the phone who says it is very busy, more than 100 orders. Ok, so?? How long will it take? After some stammering, she thinks the order is being prepared. The preparation takes a lot of time, it is delivered at 10:30. Scandalous! I feel bad for the young lady on the phone and the delivery person(s), they get the full brunt of dissatisfied customers. But this is such poor management and planning! That's not how you treat your customers.

Our order was placed 3 hours ago and did not arrive. We have already paid. The phone is NOT answered. I want my money back. Can you contact me? Update: finally, after 3.5 hours, the sushi was delivered.

The best and tastiest sushi for a competitive price

Had to wait 2.5 hours for food, food was soggy and wet. It's not about anything, you idiot

Rate with 1 star because I CANNOT give 0 stars. Order placed for 80 euros, delivery time of 1 hour!! Finally unpacked the order: avocado is brown and tastes expired, fried chicken sushi and gyoza are cold, sushi doesn't look good (seems like it was just thrown in). Furthermore, very tasteless and only 2 bags of soya sauce for a large order. Called this company, got no apologies. Only inquiries were made and the chef indicated that the avocado cannot be brown. As if I can't judge/taste this myself. No solution has been offered. Very disappointed in this company as the quality was better in the past. We will never order from here again!! Ridiculous.

Normally always excellent service, ordered today with delivery time: 6:30 PM. The final score was at 7:30 PM and I missed 2/3 of my order. Called and it will be delivered, now 1.5 hours later I have not received anything and I get the answer by phone that the delivery person has not yet arrived there. Really ridiculous all around! I will NEVER order here again, a waste of the hoped-for quiet Saturday sushi evening. It's now 8:30 PM and I'm STILL waiting

Not recommended. 2nd and last time I ordered here. Goes after level Sushi and vegetarian from Culemborg with their excuses. Food was delivered to my home only 2 hours after ordering.. Called in between. Big excuse about wrong delivery and that the sushi was delivered from somewhere else and also discussing the delivery time. Very important, Please deliver as you indicate for home delivery, not an hour later. Close your store if you cannot handle the orders. I almost picked it up myself. And the Deliveryman races through the street with the radio blasting loudly. Not recommended

Update: I have now contacted Sensei Sushi and 40 of the 50 euros have been refunded; and a very neat solution. That is appreciated! Today we ordered at 6:04 PM for 7:30 PM and ultimately did not receive our order until 9:47 PM, without any communication about this. Unacceptable! At 7:45 PM I called to find out where the order was, it turned out that it wasn't even ready yet, but it would be ready within 15 to 20 minutes and would be taken for delivery. Apparently there had been a power outage, but why not call the customers if you know you're going to be late? Finally, at 8:31 PM I received a message that the order had been shipped. But the order had not yet arrived at 9:30 PM. Sensei Sushi was also no longer available by phone, which is nice. It is not okay to leave customers who have already paid hanging and then not answer anymore. Do you realize that the delivery person gets all the shit thrown at him and cannot do anything with it. By the time I had gone to the chip shop in a very grumpy mood and had eaten, my order arrived at 9:46 PM, which is 2 hours and fifteen minutes late. I had already paid for the order, but that is actually 50 euros down the drain, because I had already eaten. Moreover, the karaage was cold and the edamame was not included. The delivery person indicated that the costs had already been incurred for the food and delivery, so I did not dare to return the delivery for fear that I would not only lose my money and my evening, but also the food. Sensei Sushi, I sincerely hope that you will come up with a suitable solution, because this is really bad advertising!

We really enjoyed the delicious food! Everything was fresh and tasty, highly recommended. We understood that delivery to Leerdam would take a little longer due to traffic jams and delivery at 6:00 PM. What we really liked was that we received a call from the restaurant about this on time. We really appreciated this service and it certainly made the wait worth it. Great experience!

Like many other recent reviews, we had to wait a long time for our order. The gyoza was cold on arrival and we were also missing a portion. We would receive a refund for this as discussed by telephone after we received our order, but unfortunately this has still not been received.

Worst sushi ever. Ordered sushi on September 27. After 3.5 (!) hours and four calls, our order was delivered. We could have ordered a better breakfast by now. Once the hot dishes arrived they were cold and tough. Sushi tasted like it had been rotting in a corner for a while (duhh, 3.5 hours). They apparently cut back on wasabi, ginger and soy sauce because they were nowhere to be seen. After a few bites I threw the whole mess in the trash for fear of food poisoning. Called immediately and we would get our money back. It has now been a month, five phone calls and a lot of empty promises, but pay back? Whoa! Senseitionally bad service :) What a ball tent!

RIDICULOUS! I ordered at 6:35 PM and my sushi was not delivered even though I already paid. When I called 2 hours after ordering, they said it was just going out. I considered canceling but decided to go ahead with the order because I promised my 5-year-old son a sushi evening. It is now 9:45 PM and my sushi still hasn't arrived. I have already ordered a pizza. This was the last time I ever placed an order at sensei sushi culemborg. The phone is no longer answered, I hope I can get my money back because that's not how you treat your customers!!! Update: 3.5 hours later the delivery person came to the door with an incomplete order. I refused him at the door because I had already ordered pizza. I indicated that I wanted my money back but that was not possible and I would only get 25% back because I canceled too late!! Excuse me?! If you had been clear in your communication that it would take so long, I could have canceled on time!! I have never experienced such bad service at a restaurant! Too ridiculous for words!!

DO NOT ORDER HERE. We had called 2 hours in advance to receive food at 7:30 PM, and the food did not arrive until 9:45 PM. But of course we no longer wanted that for a long time, but they are also NO longer available by phone after 9:00 PM, they simply don't answer anymore. Terrible, even then parts were not delivered and the hot parts were already cold of course. We called at 8:00 PM and it was almost time to leave, so we lied flat out and then just didn't answer anymore. I would really choose another sushi place. If they had just told us when we called at 8:00 PM that it wasn't going to work, no problem, but just lying that it's about to go out and then making us wait another 1.5 hours + is really underhanded. Hope people see this and think before placing an order here.

Ridiculous…… Had to wait 2.5 hours for the sushi at the end of August and received no compensation or anything. We now have to wait an extra hour and when you call they immediately hang up... this was really the last time we ordered. That's not how you treat customers