Bakkerij vd Grijn in Batau Noord

Situation I would like to share my experience regarding this bakery, as I have been dealing with this issue for quite some time. I regularly pick up bread for my seriously ill neighbor, who is known to the saleswomen. Last week, I was unable to go myself, so a friend did it for me. He bought two loaves of brown bread at €3.49 each, totaling €6.98. After he had paid, he asked if he could get a savings coin, because the bread was for my sick neighbor. Incidents The dark-haired saleswoman replied that a savings coin is only given for purchases starting from €7.00. My friend indicated that he found it very childish to make a difference of two cents. There was no response to this. The strange thing is that there are no products for sale in the store costing just a few cents, meaning you always have to spend at least about €1.50 extra to still reach the €7.00 mark. Yesterday, I went to pick up bread myself again and asked why my friend hadn't received a savings coin. Another saleswoman, who was not present last time, said that the purchase amount was €6.68. That is incorrect; the amount was €6.98. She also indicated that a loyalty token is only given for purchases starting from €7.00. I then wanted to explain that I had had a different experience previously. Some time ago, a saleswoman unknown to me charged €8.35 for 2.5 loaves of bread, whereas before and after that I had always paid €8.00 for the same order. When I asked if the price had increased, she said that the price had remained the same. In hindsight, it appeared that I had paid €0.35 too much at the time. I wanted to mention this as an example of the importance of fair and consistent treatment, but I was not given the chance to finish my story. Communication During the conversation, the saleswoman kept interrupting me and raising her voice. By then, several customers had entered, making me feel very uncomfortable. The other saleswoman stood up for her colleague, which made me feel like I was not being taken seriously. Afterwards, I bought two loaves of bread for my neighbor and one loaf for €1.50 for myself. This brought my total purchase well over €8.00. Yet, I did not receive a savings coin or a paper bread bag, even though I normally receive these with purchases above that amount. When paying, the saleswoman placed my change on the counter with the words: “Here is your money.” Normally, the change is handed directly to me. I then stated that I found her manner of communicating impolite and that I would write a review about it. Her response was: “Go ahead.” Request For me, this complaint is not about a single savings coin or a two-cent difference. It is about honesty, consistent application of rules, and above all, respectful communication with customers. Precisely because I am picking up the bread for a seriously ill neighbor, and because the saleswoman has known about this for some time, I had hoped for a bit more understanding and customer friendliness. I hope that attention will be paid to the way customers are treated and that rules are applied in a clear and fair manner.

The tastiest bread in the region.

Just a good baker, what more can you say about it.

Bakery with many delicious treats. The muesli rolls are highly recommended.

Friendly staff, I come from Utrecht to get bread here, super tasty.

Simply a fantastic bakery, with loooong delicious treats.

The best baker with the tastiest products from the entire area.

The best and tastiest bread/pastries available in the area 😋👌

Deze bakker maakt geweldig lekker brood en de medewerkers zijn heel opgewekt, behulpzaam en charmant.

Delicious bread. Customer-oriented & Friendly.

A great bakery where I bought my bread for years... Unfortunately, we moved to Zoetermeer in May... but I miss your delicious bread so much; I used to love forgotten grains. We always had a great time with the girls, whether I ordered my bread by phone or just popped into the store... I miss you girls... I'll definitely come back and browse when I'm in the area...

Some of the staff struggle to offer a genuinely friendly smile to certain demographics. Today, Dutch customers were visibly greeted kindly, while I, the foreigner, but with a Dutch mother, was treated like "not my people"? A bit of a shame in 2024. I've heard this from several Arab neighbors and friends. It would be nice if everyone were treated kindly, with a genuine smile and a friendly welcome! Without being overtly judgmental!

This is the local bakery. The bread here is very tasty.

Good bakery. Come there every week, and almost everything is delicious, something for everyone. Try it yourself Nice ladies, who help kindly. Thank you very much!

Beautiful store with a nice atmosphere. Very friendly staff who worked hard this New Year's Eve to provide the whole of Nieuwegein with oliebollen. Huge row, beautiful. Very tasty pastries, bread and also: Oliebollen ;)! Also a handy webshop.

Wonderful bakery with good stuff

Best bakery in the Nieuwegein area

Super fresh and delicious bread, for a fair price.

Great bakery, must have friendly employees.

Heerlijk vers brood e.d. vriendelijk personeel

Voor heerlijk brood en diverse lekkernijen!

Ik haal elke zaterdag ons brood, en dat is helemaal prima. Mvg.Hennie Damste Berging.

Fijne bakker, lekkere producten, vriendelijk personel

Lekker brood en vriendelijk personeel.

Lekkere bakkerij goed brood en heerlijk gebak en andere versnaperingen.

Heel erg dank dat ik twee keer terecht mocht op uw personeels toilet tijdens een ernstige diarree aanval. Dat noem Ik mog eens service. Verder ook echt n top bakker! De Zeeuwse bolussen zijn altijd n aanrader.

Heerlijk gebak en brood. Eigenlijk is alles goed.

Hele lekkere spullen en vriendelijk personeel! En fijn dat ze de spullen in een gratis papieren tas doen.

Fijne producten, aardig en kundig personeel

Goede bakker met vriendelijk personeel. Ze hebben ook lekker gebak. Alleen wel een beetje prijzig. Ik kom er dus niet heel vaak.

Heel goed personeel.wat belangrijk is maar ze staan echt voor hoor product

Een tas vol brood gebak en hartig lekkers samengesteld en laten afleveren bij mijn kinderen in Nieuwegein, wat een verrassing en wat perfect verzorgd en superrrr lekker, door de bakkers van vd Grijn, klaargemaakt.👌👏

Een fijne fijne bakker, van broodjes tot brood van koek tot gebak. Alles is super lekker. We zijn super blij met jullie, ga zo door!!!

Erg lekkere taartjes, aanrader! Ook service is fantastisch!