Bakkerij Voncken - Heerlen Centrum in Wijk 33 Heerlen-Centrum

Lately, the rolls in the morning are no longer fresh, but taste dry and are tough. We also now have our doubts about the freshness of the (wholemeal) bread. A shame.

Nice, cozy lunchroom or delicious bread

Bought sausage rolls for the train, they are sour…

You get the tastiest cake at Bakkerijvonken, and flan and much more.

Nice and cozy lunch cafe in the heart of Heerlen. Very tasty rice pudding with whipped cream. And more than just pudding. Plenty of choice in food and drinks. Very friendly and helpful staff. Great for grabbing a quick bite if you are in Heerlen. If I am in Heerlen next time, I would definitely go back.

The pastry of the cherry tart was good.

Too Good to Go surprise package for 7.50, which contained 1 white loaf, 10 soft rolls and 1 dry chocolate cake. Thanks.

The dark-haired lady who worked there immediately rolled her eyes when I politely asked for coffee and cake, and I asked if she would walk with me for a moment so I could point out which ones I meant because she didn't understand me. After that, she snapped at a young man who worked there and asked a question. Then, when I wanted to order some more, another loud sigh... sorry, but you simply don't put staff like that in a business. The food etc. is fine, nothing to complain about, but staff like that drives customers away rather than into the establishment.

Delicious coffee and cappuccino with a tasty side. We were helped very kindly by Joyce.

💯. Delicious, tasty, and fresh breakfast

We visit the center of Heerlen regularly and try to grab a bite to eat and a drink at Voncken every now and then. But every visit is actually a disappointment. By 1:00 PM, there are already no sandwiches left in the display case; upon inquiry, only a cheese or ham sandwich is available. Staff walking past the counter without paying attention to waiting customers, etc., etc. It is high time that management sent some "mystery guests" here; they will be shocked by the bad experiences.

We were helped very politely and kindly by Joyce! We will definitely keep coming back for the delicious bread and pastries!

Got a tasty healthy sandwich. The sweet lady at the checkout also gave me a discount.. thanks Joyce :)

Very, very bad service. They are all standing behind the counter pointing at each other. No one says 'which cake do you want, do you want something to drink with that?' just pay at the same person's table and they bring it to your table. No, I went back and forth from front to back at least 5 times before I got three drinks and cakes. I asked someone to help for a moment and she calmly continued talking to her colleagues. Eventually the order arrived and I had to get up again to ask for a tea bag. We are not coming back here.

Artisan bakery. With excellent quality pastries.

Delicious food, but not always much choice in sandwiches for the break.

Tasty sandwiches, just a bit on the pricey side for a bakery.

Small, but nicely furnished with some tables and chairs for breakfast or lunch. Various choices of bread and pastries.

Quite hungry after the bike ride. Thought we could get a good sandwich at the bakery. Ordered 2 croquettes with bread. These were served very meagerly. Namely, 2 croquettes with two slices of dry, very ordinary bread without butter or a small salad on the side. Out of necessity, I didn't take any of the vegetarian options (a mozzarella sandwich). It was very cold and not warmed up, so it wasn't really tasty. Coffee and tea included, and all this for approximately 23 euros. Surely that's not cheap. I think this is the last time I've eaten here, certainly not for this price. Definitely unworthy of a bakery.

No service because the last 5 minutes already mean closed.

Since my retirement, I have had my little treat on Tuesday mornings and grab a cup of coffee with a sweet at Voncken in town. Unfortunately, for the fourth week in a row, I have now had a stale pastry. I understand that no one can do anything about it and that those non-fresh products need to be sold too, but it is still a disappointment. The coffee was good, though. I think that will be the end of it next time.

Delicious cakes, pastries, sandwiches, and specialty coffees. A must-try!

From a huge selection to friendly ladies who were helpful and courteous to everyone. We thoroughly enjoyed the food. It just makes you happy; the moment you walk out the door, the world immediately looks rosy 💗

Many types of bread and very tasty. Friendly and helpful staff.

Here you can have a coffee and a bite to eat from the bakery. It's a nice concept and quite cozy, except it's a bit dicey. No fewer than seven (!) people behind the counter, and yet it's not moving forward. This is a case of "too many people to be efficient." Perhaps with three fewer employees, things would be much faster, as only a few are actually working. The tables were dirty; we had to ask them to clean them. The same went for the restroom. We reported it as dirty. After an employee picked up his nose, it still hadn't been addressed after so many years, despite the fact that there was plenty of opportunity. Furthermore, there's no plant-based milk available (really outdated these days!), and the service could be much friendlier. It's not exactly welcoming. It's a shame, because the selection is extensive, and the concept could be very good.

Delicious food, friendly service, and a good price. It's a bit too small for comfortable seating, though, and it fills up quickly.

What a terrible bakery! If you have no taste, go to Vonken! What cheap, factory-made junk. And then there's the often grumpy staff. Honestly, it couldn't be worse.

Touching everything with your bare fingers without gloves or tongs seems to be normal in the Netherlands. Handling money and then using the same hand to handle sandwiches is not only unhygienic but also disrespectful to the customer.

Ridiculously rotten staff, service only on paper is negligible.

Bakkerij Voncken is a larger chain bakery, and this is reflected in the products: the quality and flavor are somewhat industrial and lack the artisanal character you'd find at a local bakery. The selection is wide, and the price is comparable to that of a village bakery, but for the same price, the pastries and bread from a local bakery are generally fresher, richer in flavor, and more unique. Those looking for truly artisanal and distinctive bread or pastries will usually find it better at an independent bakery.

Everything ok cappuccino should be more creamy

Delicious coffee and pastries Friendly staff

A wonderful place to satisfy your hunger. I drank a cappuccino and ate a currant bun. My husband had a tuna burger.

Delicious pies and pastries. Lots of choices.

Nothing special, young service, no decaf coffee

Nice sandwich, but why not decaf coffee? Too bad.

delicious chicken sandwich, nice to sit outside the cappuccino was also delicious and two strawberry tarts for home Staff was also friendly and the four-legged friend got water

The best baker in South Limburg, they say.

We drink coffee here almost every Saturday. Delicious coffee, sweet and friendly service and goodies with coffee. And of course people watching

Had a delicious breakfast at Voncken, reasonable price and nice staff.

Nice cafe with fast and friendly service. Also great chocolates and pralines.

Tompouce offer 2.99 euros, not really cheap. Hardened whipped cream, pink layer hardened. Soggy puff pastry and a 2-day old tangerine. Next time, add that it is old cake.

On Thursday at 12:15 in the afternoon there is hardly any choice of sandwiches and we can't make any more. The sandwiches they did have were still edible but not really fresh anymore. This is a bit bad, from now on we will just get spring rolls on Thursdays again. #DLD "Thursday Spring Roll Day"

We were briefly in Heerlen today and wanted to quickly go to the bakery. The rolls were big and tasty. The apple strudel and the carnival pastries were also good. The service was nice. We would come back if we are nearby.

Employee was hasty and put little effort into meeting the customer's needs

Nice Brie sandwich, idea, a bit warm. Offer with walnuts and honey.

Good bakery with tasty products. Wide choice of pastries and pies. The lunchroom is also highly recommended.

Great staff, super friendly, good coffee, delicious pastries, what more could you want

Staff were……..let's just say they weren't having their day. Prices are pricey Food excellent therefore 4****

Good baker but scandalous treatment. Saleswoman is very slow when processing a simple order, had to repeat 3 times. Then she makes the wrong choice, including 4 apple fritters instead of 2. When we then make a comment about the high price, "are you sure it's right?", she says: "If you think it's too expensive, go somewhere else." " and other such derogatory comments. Ultimately, when looking at the receipt, it turns out that she did it wrong. Not even an "sorry" was possible. As a regular customer we are very dissatisfied.

As a resident of Heerlen center, I am very happy with this case. The service is knowledgeable and friendly. The products (bread and pastries) are made fresh daily. Delicious !!!!! I really have nothing to complain about this case. Cheers!!!

Bad experience Friday afternoon, staff, the three oldest, not friendly, talk about customers if they don't buy anything in front of other customers that they should just go to the jumbo. And the latte macchiato was not warm and had no taste, too bad you won't see it there anymore.

A good bakery with various nice assortments. Minus that the seats outside could not be used.

Staff are more interested in their phones than in the customers. They therefore come across as very unmotivated.

I bought two slices of pie here that looked beautiful but, unfortunately, both were disappointing in taste. Maybe I just picked the wrong flavors, but we couldn’t finish them and had to throw them away, which was a shame since we hate wasting food. I’ll give this place another chance one day, but for now, it’s 1 star from me.

Wanted to eat a pie with granddaughter, ordered at the cash register, yes yes, one kept folding boxes, the other kept writing, waited and waited. After shouting, the lady came to me unfriendly, there were no more patties, no tuna salad and the sandwiches were also gone. I tell my granddaughter, put on your coat and get out of here at 3 p.m. on Friday. We had a delicious meal at Berden.

Delicious rice pie! The bakery is located in a beautifully renovated building.

Enjoy a nice coffee!! And eat a sandwich if you want. Delicious.

Good bakery with good selection, service can be a bit slow during rush hours, try the cakes they are delicious 😋

Today, for what I think is the 3rd time in 2 weeks, I was treated badly by a younger, somewhat fuller employee. She never seems to really feel like it... and answers bluntly and uninterested... I'm not the only one, I hear it from several people in the city. They will never see me again as a customer. I hear from people that Harry the baker is a good replacement where craftsmanship and good service are still provided.

Delicious!!!! Nice coffee, delicious bread and pastries

Beautiful bakery in the center of Heerlen. Cozy seating and wide choice.

The food is good and the restaurant also has an attractive atmosphere, but staff should behave normally towards customers and shout.

We stopped in today to see if we wanted to have breakfast here tomorrow morning. It was around 5 p.m. The first thing the lady behind the counter said: we don't serve lunch anymore. She could also have greeted us and asked if she could help us. Instead of drawing conclusions. Nevermind then!

Top tent. I can't say anything else.

I ordered 2 strawberry pastries for one person with hard wener and whipped cream. When I picked it up I saw at home that a dot of whipped cream had been sprayed on it. Normally the whipped cream is piped over the entire pastry. I paid €7.20. But not a second time. Voncken has made a mistake here

Asked to heat mini pizza, it was lukewarm at best, ice cold on the inside. The Coffee “Leonardo” was spilling over the edge on all sides, with whipped cream and chocolate sauce lovelessly splashed on top. Employee unfriendly.

Cake was good, coffee was too flabby for my taste.

We were looking for tasty pie in Heerlen and Voncken came high on the list. But that is really so unfair! The place was downright dirty. All rubbish on the floor and dirty tables. But the worst was the terribly rude lady behind the counter. Really never experienced something this bad before. With a deep sigh she showed me which pie we could choose (and don't choose the one that hasn't been cut yet, because then you'll get a sneer). In the end we had lukewarm latte and dry pie... definitely skip that thing!

Beautiful place, delicious cakes and pies. A friendly hello, thank you or have a nice day would have been enough to finish it off, but the employee did not do any communication except tell me what I had to pay. For more than 20 euros per pie, you expect that. Hopefully better next time!

Today I ordered a children's breakfast with my grandchild, a healthy panini for me. I received a small healthy baguette. It was tough and I ordered a cappuccino. Wasn't warm. Probably made first. And then breakfast.

An old colleague and I went there on a drizzly Monday morning for a cup of coffee and a piece of pie. The rice flan was tasty, but the cappuccino was watery and not tasty. The waiter, a young man (still in training?) also initially brought the wrong coffee ordered. When we took a seat at a table at the back of the store, my former colleague went to the counter to place our order. No one from the staff came to us to ask what we wanted to use. All in all, I give Voncken a weak six. All in all, perhaps the drizzly day played a role.

Good pegit cafe in the city center

Neat place, friendly employees, but tough sandwiches. Those things from yesterday shouldn't be with the fresh rolls! No wonder bakeries are dying out if the quality is lower than Albert Heijn

2.65 for a ham cheese croissant that they buy ready-made and only have to bake.

Delicious food and drinks, also fun sometimes

Excellent pastries and pies, friendly staff

Lukewarm coffee. Poor value for money.

A mix between a bakery , cafe and a restaurant. They do a decent job of having it seem a bit like all three.

Heerlijk brood gebak e.d. Lekkere koffie, gezellige sfeer.

Vriendelijk personeel. Lekker eten.

Mooie bakkerij. Goede producten en heel aardig personeel. Prettig om hier een ontbijtje of lunchhapje te nemen. Regelmatig is het lekker druk in de lunchroom. En er is een ruim terras ter beschikking.

Met 2 personen op terrasje gezeten. Moesten binnen bestellen en betalen. Geen punt maar dan moet je wel alles hebben. Beide wensen van broodjes hadden ze niet. Moet je naar buiten toe vragen wat de ander dan wil omdat ze het niet hebben. Je bent een “bakkerij” met terras en een kaart. Zorg dat je alles hebt. En als je wel de bestellingen kan afleveren buiten, kun je óók bestellingen opnemen. Je wil winst halen uit een terras?? Zorg dan ook dat je kan opnemen en betalen op het terras. Uiteindelijk bestelde broodjes waren ok. Een helaas doordrenkt met saus. Jammer. Koffie ook wel ok.

Voncken heeft een ruime keuze van lekker brood en gebak. De medewerksters Joyce en Yvonne zijn altijd supervriendelijk en hebben oog voor de klant. Mooie locatie in Heerlen-centrum.

Alles super lecker zu ordentlichen Preisen. Was ich jedoch absolut Schwachsinn finde ist, dass wenn man etwas dort essen möchte sich an der hinteren 2. Kasse anstellen muss.. also ob ich jetzt direkt an der 1. Kasse zahle und es mitnehme nach draußen oder mich an der 2. Kasse anstelle Was tut das zur Sache? Da hat die Dame nur blöd geschaut.. sonst Kaffe und Teilchen top 👍🏼

Soms is het brood te vlug oud en verdeel het al met 4 sneetjes per dag dus overal bij voncken lampion brood is een daar van veel water in jammer

Wij vroegen om een stuk vlaai maar kregen een harde Wener gebakje met vruchten. Ook prima, maar niet waarvoor we kwamen

Heerlijk gegeten in de middag. Een heerlijke tosti die eens een andere twist had. Medewerksters enorm aardig en de sfeer heerlijk. Aanrader!

Mooie zaak. Vriendelijk personeel. Lekker brood en gebak en natuurlijk de Limburgse vlaaien.

Lekker gebak gehad duurde alleen heel lang .voor je de bestelling krijgt aan de tafel

Bakkerij Voncken , GEWELDIG, prima kwaliteit Brood en Gebak...Sinds de verhuizing naar het pand in de Saroleastraat, (centrum heerlen) is de beoordeling wel een extra sterretje waard..

Lekker ontbijt, alleen een tip van onze kant, serveer de koffie/ thee samen MET het ontbijt...!!! ☕️🫖🥐🍞🥖🥚🧈

Mooie winkel, lekkere producten

Gehört bei einem Trip nach Heerlen immer wieder dazu, das Frühstück für 2 Personen plus extra Omelette. Alles lecker, die Auslagen sogar besser als in Deutschland......

Ben zeer tevreden heerlijk brood rustiqe landbrood

Lekker rustig kunnen zitten en eten, vriendelijk en behulpzaam personeel. Eten prijs kwaliteit en hoeveelheid prima. Tot een volgende keer. O ja ik vond de koffie heerlijk.

“Plots” serveren ze het bakkers/frans ontbijt niet meer in de middag terwijl dit wel altijd mogelijk was. Heel vreemd.

Lekkere koffie, vriendelijk personeel. Lekker gebak. De winkel ziet er netjes uit. Prijs is prima. Jamner dat er weinig zitplaatsen zijn, maar wel begrijpelijk

Heerlijke vlaai en koffie. Attent personeel met aandacht voor verjaardagsattentie. Top!

De mooiste en luxste bakkerij van Heerlen met 1ste klas producten en goede aanbiedingen.