Bon Appétit in Burgwallen-Nieuwe Zijde

I tried this restaurant a few days ago; it was very welcoming, with a wide selection of diverse and varied dishes, and the portions were very generous. I highly recommend it.

Awful food for a really bad price. Think twice about ordering garlic bread, it’s just sliced of bread with a slice of cheese and a dash of garlic puree and the pizza was rock hard. I’d save your money and go to a better one just down the road! AVOID THIS PLACE!

Very disappointed Pizza was horrible rock hard no taste Garlic bread was shocking bad Avoid this place not worth 50 euro!!

Staff here are so accommodating! Made sure there was room for our party of 5. So welcoming! They have variety of food. We all really enjoyed our meals. Highly recommend!

Very disappointing experience. We had three dirty pieces of cutlery before we even started, which set the tone. The food was awful – dry, tasteless, and poorly cooked. The so-called English breakfast was a complete joke, easily one of the worst we’ve ever had. To make matters worse, drinks were ridiculously expensive – €6.50 for a small glass of apple juice! When we complained and asked for a discount (since we couldn’t even eat the food), they only removed a couple of drinks from the bill. The final price was still way too high for such terrible quality. This place is clearly a tourist trap. Don’t waste your money here.

Scam! Frozen pizzas. False advertising. Store-brand Coca-Cola that charges extra for a large size when advertised as medium or large on their menu. They claim it's Halal, but there's no certification or rating. They even charge extra for chili oil for pizza—unheard of! Be very careful!

Disappointing place. Ordered 3 beera. Same beer , coming in different glasses. Pizza base was not cooked. Ordered fish and chips. Fish was over fried. And very small portion of fish. I checked rating only after I ordered food so it's my mistake. Asked Tobacco they bring chilli oil. No salt peper. Toilet was without lock and last cleaned prior Covid. One guy came asking owner if he can charge phone for one minute and owner refused. Please avoid this place. Thank you.

bad service, bad pizza, the worst experience I had in this city

A very respectable Egyptian employee works there.

Frozen ingredients. I saw the bottle that's normally Pepsi, but I saw COLA. Two slices of sandwich bread for €4. Steak the size of a ping-pong ball. Restaurant, avoid it, it's disgusting.

I often go to restaurants, and this one was a bad choice. Be careful when paying and ordering. You get a Coke from Lidl, one of the cheapest colas. A glass of Coke costs as much as a whole crate of Coke. Very expensive. The food is of very poor quality, and the restrooms are unimaginable. Unfortunately, we went to this restaurant.

A very poor place. It's supposedly in a good location, but it's loud and smelly from the street. The wait for the food is long, and the food is also very poor. I wouldn't recommend it at all.

Disappointed with this restaurant: the 4 cheese pizza was not good and the salmon pasta arrived... without salmon. We do not recommend it.

The food was very, very bad and not tasty. The kebab and shawarma were not as advertised on the menu. The kebab consisted of two small, unseasoned pieces of meat, and the shawarma was very dry, less than 100 grams. And at the checkout, things didn't go so well either; more items were added that hadn't been ordered.

The service was very friendly and helpful. I didn't like the food. I left the food practically untouched. The fries were very oily and had a lot of used oil. €5 The chicken and cheese crepe was €15.

Yesterday I had a delicious meal and the service was friendly. Afterwards, when I paid, I wasn't happy. I'd been overcharged by €5. When I got outside, I checked the receipt; it wasn't itemized, which I found odd. I checked the price list again and calculated the price, and it was definitely wrong. I didn't go back, I have to admit, but I certainly didn't think it was fair.

Scam, prices are very high, I gor burger and my friends got crispy chicken and pasta, the worst plates we ever got honestly, and when we told the owner he was angry with us and claimed we are the first group to give such feedback, I mean check the reviews here and you will know what I mean

Ordered food at Bon Appétit (Amsterdam Station), and surprise! Got an uninvited guest: a chunk of mold baked right into it. Ate a few bites before realizing, and now I get to play fun biological roulette for the next 24 hours. If I wanted penicillin, I'd go to a doctor. Not a sandwich counter. Disgusting. Do better.

Very disappointed. My escalope was frozen, bread just toasted, and fries cooked in poor-quality oil. A colleague’s bolognese had no meat and a strange texture, another had a “double” burger with tiny meat and bad fries. Staff were rude and unprofessional when we complained.

the food is so bad, fries are oily, quantity is so little for that price. pasta is not edible.

Made the mistake of not checking reviews before hand. Ordered calzone and garlic pasta. The Calzone had uncooked contents in the middle and was bland, and the pasta was tragic. Garlic pasta was floating in water, with chunks of garlic on top not at all cooking in with the pasta, so it was completely tasteless plain soggy pasta. To add to it we asked for pamesan cheese for the pasta to which we received a small bowl of grated mozzarella. Staff rude when we gave feedback at the end on how poor the pasta was. Wasn't in the slightest bit interested in the feedback, nor did they apologise or offer anything off the bill. Clearly this place relies on one off visitors as nobody in their right mind would go back twice. The inside was also covered in flies which wasn't nice whilst trying to eat. Needed a shower after being there

The food was really nice it is one of the best that i had in Amsterdam. I don't understand why this place isn't higher in the score. The chicken salad, the chicken schnitzel and the savoury crepe was unbelievable tasty.

Food was not what we expected it was very different from the photos on the menu and pretty boring

expensive, food comes from packages and frozen, ice tea is not really bad service

We ate here for the first time yesterday. They have a wide selection of food and drinks. There's a bit of everything on the menu. The food was delicious, and the staff was very polite and friendly. We'll definitely be back.

The Egyptian pizza is very delicious in Amsterdam. The place is great when you eat pizza on the sidewalk with people next to you. I love Egyptian food inside Egypt and outside Egypt as well.

A word of advice: don't eat there if you don't want to be disappointed. The food is ordinary and expensive for what it is. The worst part was when we got the bill, when we saw on the receipt that they'd added €2 to each drink we ordered. Pay close attention to the bill; they don't hesitate to rip off customers. And finally, if you think you can pay separately, forget it; we had no choice but to pay the entire bill and reimburse each other. P.S.: The meat tasted pretty fishy; I'm not even sure what I ate.

We had a great time until payment, when we had no choice but to charge a friend for the meal in one installment (which was later refunded), and then he clearly increased the bill. THIEF!!!!!!

Frankly shameful. Several of us came, we ordered without any problem, but it was only after we'd eaten that the server told us that payment had to be made all at once, and that it was up to us to "sort it out between us." No information beforehand, nothing on the menu, and above all, zero flexibility. But the worst part was that we discovered it after we left: a drink listed as €4 on the menu was charged €6.50! No notice, no justification, just a hidden increase on the bill. Unpleasant service, questionable practices, a complete lack of transparency. A very bad experience. We'll never set foot there again.

Okay place but I found that little brown thing in my spaghetti bolgnese, I won't eat there again and the beer was flat

Very disappointing experience. We walked in and politely asked if we could sit at a table and whether they had a bathroom. The woman working there rudely told us, “Only if you buy something.” Her tone was completely uncalled for. When we did order, the food came out undercooked and completely flavorless. Definitely not worth the visit — rude service and terrible food. Ps: the bathroom looks like it hasnt been cleaned for a month

Review of Bon Appétit, Amsterdam If culinary nightmares had a poster child, it would be Bon Appétit. This miserable excuse for an Italian restaurant should be shut down and turned into a parking lot, because it’s a crime against both Italy and humanity. From the moment you step inside, you’re assaulted by a vibe that screams, “We give up.” The decor looks like a garage sale from the ’80s, and the atmosphere is about as inviting as a dentist's waiting room. It’s cramped, dark, and utterly depressing—if I wanted to feel miserable while eating, I would have stayed home and stared at my empty fridge! Now, let’s get to the food—oh lord, the food. I ordered the spaghetti carbonara, and what landed on my plate was a shocking abomination. The pasta was overcooked and glutinous, drowning in a sad puddle of what I can only describe as beige sludge. If that’s carbonara, then I’m the pope! My companion’s pizza arrived looking like it had been run over by a truck—soggy crust, tasteless cheese, and toppings that seemed to have been selected by a blindfolded toddler. It was an affront to everything Italian. And don’t even get me started on the service. It felt like a joke that nobody was in on. Our waiter was nowhere to be found half the time, and when he did appear, he acted like he was doing us a massive favor just by existing. Asking for anything was akin to demanding a pinky swear from a cat—pointless and frustrating. Let’s also discuss the prices, which are utterly ridiculous for the slop you're served. I’ve had better meals out of a vending machine! For what they charge, you'd expect at least an attempt at quality, but Bon Appétit clearly didn’t get that memo. In conclusion, do yourself a favor and steer clear of this culinary black hole. There are much better options in Amsterdam where your taste buds can survive. Bon Appétit? More like “Bon Appétit, Never Again!” Save your time and your money; this place doesn’t deserve either.

Ordered pints of heineken waitress did not state that heineken was not available and proceded to pour cans of amstel into a heineken glass food was disgusting and expensive the place was dirty too 0/10

In town for few hours before catching train elsewhere. Was close to train station and not too packed at close to 11am (many places in area had lines waiting). Seating appeared to be all outside, which wasnt too bad, though sun was at wrong angle, but just bad timing on my part. Did not enjoy all tge rancid smoke smell coming from nearby tables, but again, bad luck on who was sitting nearby. Prices were okay. Had pasta dish, very good and filling. Service was attentivevand friendly and no issues communicating (not from area). Good choice if you need a decent and quick option near train station.

Everything about this place is average right down to what seemed like the supermarket bought fish and chips, definitely not freshly made

Our food came out hot and quickly. It was delicious! The pizza was thin crust made right. The kebab and shoarma were also delicious. The fries on the platter were right out of the fryer. The servers were polite and spoke English. We don't have pictures as there is no food left.

Very tasty food (soups, meat), delivered quickly. The waitress from Ukraine is very friendly and caring. Highly recommend. Halal meat.

So called "crêpe" was pretty crap. Super thin, super hard?? It was more like a very sweet wafer. And the omelet had just onions and mushrooms as "vegetables". We specifically wanted the non cheese omellete but it was with cheese anyway. In my reccomendation, avoid!! There are plentyy of better places to go for lunch, save your money. 🙄

Food took a long time , forgot some of the food. Refused us tap water . The driest tuna sandwich ever

A salad was good, it didn't have anything special either, very delicious calzone pizza was juicy, high prices for what I consider but they are Amsterdam Center prices😅. The attention from the girl was very good, good atmosphere, it was calm.

The food is not the best, the service was very good and the lady (Nathalie) who served us was very friendly and attentive. The problem is that the food is of very low quality and the place is not properly cleaned. I saw a rat twice, passing through the bathroom and also through the restaurant itself.

Low quality food. As garlic bread, they provided cold white toast with melted cheese on it, with little to no garlic. Had to ask for cutlery, and the drink was served after the food was eaten.

Food took far too long, quality was poor (Panino even turned up cold) drinks arrived 10 mins after the food was eaten. Prices also unacceptable for the quality and service. Avoid even like us when running from rain storms and long queues of other restaurants.

RUN AWAY We paid 18th for the salmon pasta?? » » and we end up with pasta from the day before and an absolutely disgusting fluorescent orange sauce and of course from a can. The staff is disrespectful, we were placed in the entrance, it was 1 degree and they opened the doors without constantly closing them. My boyfriend ordered shawarma/fries which was not good either and served without sauce? We had ordered water to drink, they gave us glass bottles and we didn't even have a glass.

Excellent option in the center of Amsterdam. Delicious food! Friendly service! Fair price! Everything was so good that we didn't have time to take a photo of the full plates 🙃

The service is great, the food is very tasty, and these French people who came here will soon leave because they are not needed here, they are not wise people

Overpriced and not clean. I don't recommend it

Satisfactory and honestly good food, without taking into account the quality of the products. As for the service, nonchalant and insistent. Attention ! Specify exactly what you are getting on the menu otherwise they will charge you the most. I recommend another restaurant than this one.

The restaurant is very dirty and very expensive. The toilets are dirty. It stinks inside. The food is average

What can I say... Or rather, how could I even say it with my tongue still burned 24 hours later by their tomato soup. Lots of choice, little quality. I only recommend it to those who have a lot of money and little taste. Bland food, poor service. Ice tea costs more than 6 euros, water costs 3 euros, short coffee costs 4 euros. And the worst: the table was dirty. If you haven't settled in yet, run away!

I ordered a salad and carbonara, but some of the salad was discolored and was just torn vegetables covered in sour sauce. The carbonara is also messy. The staff's attitude and taste in song selection are both poor. My worst memory of Amsterdam.

The worst place to eat or drink something. I went there with my husband and a friend, and everything was terrible, and the prices are extremely high for what they serve. The coffee was just plain water with a little bit of coffee flavor and not even Fanta wasn't Fanta. It's water, many ice cubes, and a sprinkle of soda. The food was even worse. The fries are the cheapest frozen fries, burned meat, the soup is again colored water. 🤢🤮

Vomiting pizza 🤢🤢🤮🤮, definitely better than the ones in Milan

Go NOT inside this Restaurant!! My spaghetti wasn‘t fresh. He cooked in the frying pan. And he won‘t given a discount. ❌

I just wanted to go to the toilet. As always, I asked politely and I'm willing to pay for its use. The service said I should ask the boss or the men behind the bar. The man behind the bar said no. If I want to use it I have to buy a soaked one for it. I bought some water for 3 euros. I wanted to say, hey, I just need to empty my bladder and you're making me buy more water. When I opened the toilet door (pushing it aside) I just thought, I must be mistaken...! It was small and dirty. Luckily I didn't have to sit down ps. It's not Italy that runs this. So don't expect the food to taste good. There is food that doesn't look good but tastes good. And there are foods that you can immediately tell that they don't taste good by their appearance.

Unfortunately, the food is far too expensive, the atmosphere is uncomfortable and it smells musty. We really regretted eating here. To top it off, we noticed afterwards that the bill didn't add up and we were charged too much. (About 10 euros, which we couldn't explain) So a typical tourist trap.

Just sad. Anyone who eats here will regret it. The food is bland and the portions are extremely puny. You would expect this quality from a third-rate snack bar, but here it costs as much as a really nice meal. Fun fact: A musty smell occasionally escapes from a floor flap in the back of the restaurant that leads to the basement, which quickly spreads throughout the entire restaurant. Overall, more than unappetizing. Burning your money makes more sense and makes you feel better than eating here.

Great service, runs by a small family. The food taste is also good.

Terrible eat, I couldn’t eat anything…. Horrible, the chicken was never next to the chicken, I don't recommend it

Often when we visit Amsterdam we go here to eat something. The ratio between price and quality is actually always good. This relatively small restaurant always manages to meet our expectations. The staff is always friendly and helpful. Definitely do it once.

Tourist trap, they ad on money and don't give an itemised receipt. Pizza tasted super dry and my friend who ordered meat got almost nothing.

I love this place! Burger hier is so tasty and delicious.Pretty and sweet staff. I like their extra spicy homemade sauce.I like them

Food was nice and the suff too👍🏽👍🏽

This place was nasty. The owner and the lady was very rude and had an attitude. I ordered Coke but the coke was very flat and they said that's all they had. It was like take or leave it. Also charged me 3.00 Euro for little bit of hot sauce. I don't know how they get this review of 3.2 it should be less than 2 star if any. Well it's your choice to go, maybe you will only go one time in your life time. There are plenty of places you can try near there other than this F.... joint. Good luck.

Had passed this restaurant many times and wished id passed it again ordered the chicken snitzel which ive had in several restaurants in Amsterdam but this one was the worst ive ever had it didnt look great but i thought it might taste ok but it tasted worse than it looked it tasted deep fried then reheated in a microwave the chips were cold not freshly cooked the qorst meal ive had in amsterdam. I did tell them when i paid and they did take it off the bill so Thank-you for that but i wont be eating here again 😪

Nothing was wrong! Contemptuous manager. Obviously they don't like welcoming customers. The beers were not cold. And to finish thief on the bill... a word of advice: move on...

Tourist trapping place. Nothing is wrong, an unpleasant boss, frozen and bad cooking. In addition, the boss asked us to leave the premises to make room. To be strongly avoided

Unpleasant welcome, you feel like you are bothering to change the price of your card

Poorly received... Too bad I can't give a lower rating. TO FLEE! What's more, a dishonest manager who wanted to increase our bill. Check your receipts... Bad and poorly presented food.

Pizza with chicken was great, place looks like made by a family because was really tasty. Not a high level of restaurant but tasty. Toilet wasn’t clean though. Service was good - everyone friendly, smiley and attentive. Wish you more clients.

The boss was impatient. The important point was that he ordered grilled chicken with steel wool in it, but the second plate still had it! ! Dumbfounded⋯

The Paninis on the menu have salad and tomatoes on them but if you order one they only have cheese on them. And the bread is just a baguette that was put in the oven. Also the waiter seemed like he didn’t wanted to be there.

We was there last weekend. And I loved this terrace and view. Beer Amstel from Amsterdam. I have to wait little bit for food, but I saw so many people. But cocktails they brought first.

Unprofessional serving, hidden costs, low quality products and very dirty kitchen

Ordered a Coke and got a Pepsi for €6.50

Food very bland, waiting time for the food was outrageously long. Significantly overpriced for this inadequate quality.

Very bad service, he treated us rudely. They served me something I didn't ask for, they tricked me because they didn't have what I wanted and they were supposed to have it from the beginning. Very bad service and bad customer service on their part. I don't recommend going.

Staff seemed unfriendly. Food was quite OK. Beware of being ripped off

Reasonable food, terrible service, they were ignorant when paying, as the card wasn't going through and the owner was super impatient and rude.

Very good, I enjoyed it. Fast service

Good flavor and large portions…

Nice hot chocolate and quality electrical outlet

Food was not that good, would recommend gping elsewhere

Pizza was really very yummy 😋 and fresh

Do you eat that? I touch her hard, run away

Brothers, I took a croque monsieur, I ended up with a Clio 2 shock absorber between two pieces of toast, isn’t that crazy? Run away, I caught covid with the oil-colored coke 5-30

The service is okay and it got a tv playing some music. However, the food is not great, I ordered a ham and pineapple pizza, the ham is exactly the whole piece without cutting and only a few pineapple is put. Also, only got a few pieces of meat in the meat and fries which is not expected as the price.

The food is disgusting, the staff charges €12 more and does not issue receipts and after a complaint issues a note with the stated price. I do not recommend it.

This guy touched my and pushed me bc I was lace my ties very aggressive guy

The waiters were friendly, but the food tasted really bad :) There were not many people there, so we decided to go there, but it was a mistake

Food mediocre, if at all. Fries fried again and inedible. And then there was the attempted fraud. Bill 5 euros too high. At first it was said that a dish had become 5 euros more expensive and that the menu was not yet up to date. Later in the conversation it was claimed that the correct amount had been given. I would have wanted to tip 8 euros. We've been through a lot, but the store is only holding up because of its good location.

The bread in the picture is supposed to be panini..

I’d rate this higher than the other reviews suggest This is a lovely little restaurant. Solid food, well delivered nothing fancy Friendly staff, and served straight away

Very kind Italian guys in the room, the food average.

I've never experienced anything like this in my life. The service was a complete disaster.. made fun of because of the wrong order.. drinks are served in plastic bottles.. I ordered penne pollo and got spaghetti haha ​​then I ordered grated cheese and accepted the spaghetti because I'm against food waste.. Instead of grated cheese I got cheese balls for the pizza.. My girlfriend ordered chicken grill with satay sauce and salad, with fries. What she got was outrageously 2 grilled chicken breasts cut in half, 3-4 inedible fries and a leaf of salad! This juice shop needs to be closed!!

I don't know what it is about some of these Algerian/Tunisian owners of restaurants on Dam. I have yet to go into one where there is even a modicum of customer service. What a great location, and you wonder why they are empty. Nothing more than a scam really. Food was ok, but the service here was appalling. Zero eye contact, miserable faces and it was as if you were invisible. I'm done with these joints. Sadly I have to look for halal food, but along with that comes the mandatory idiot owners. Go to some frikkin customer service training you morons, you are in the hospitality industry.

Delicious food, friendly service, I will definitely come back here 🥰

Their Carbonara pasta is anything but a carbonara, and after receiving the meal with no taste we asked for parmezzan cheese and they brought a muzzarela Don't recommend at all, also very expensive, if they charged 5 euros I'd be ok with the quality, but I spent 42 and it was the worse

Just pick somewhere else to eat, the "Restaurant" was almost empty and the food took so long to come and when it came it was very disappointing the pizza didn't taste like pizza kebab was not cooked well enough the Tuna salad vegetables were spoiled and the orange juice was bitter than my life

Visited here with my family. The service was pleasant. The waiter was nice and even took my food back when there was an issue. However, the food here is not worth the cost. I ordered a steak with chips and a salad. The steak was chewy, lukewarm, overcooked and flavourless. It was also very small. The chips were ok, nothing special and the salad wasn’t pleasing at all. The rest of my family were disappointed with their meals too (pizza, burger and lamb chops). The lamb chops looked terribly over cooked. The cost doesn’t match the taste so I do hope they improve on that. The portion size is also very small. The place has free wifi (will need to ask for the password) which is great and both indoor and outside seating. For outside, just be aware that there will be a smoky atmosphere.