Bon Appétit in Burgwallen-Nieuwe Zijde

The Egyptian pizza is very delicious in Amsterdam. The place is great when you eat pizza on the sidewalk with people next to you. I love Egyptian food inside Egypt and outside Egypt as well.

Frankly shameful. Several of us came, we ordered without any problem, but it was only after we'd eaten that the server told us that payment had to be made all at once, and that it was up to us to "sort it out between us." No information beforehand, nothing on the menu, and above all, zero flexibility. But the worst part was that we discovered it after we left: a drink listed as €4 on the menu was charged €6.50! No notice, no justification, just a hidden increase on the bill. Unpleasant service, questionable practices, a complete lack of transparency. A very bad experience. We'll never set foot there again.

We had a great time until payment, when we had no choice but to charge a friend for the meal in one installment (which was later refunded), and then he clearly increased the bill. THIEF!!!!!!

A word of advice: don't eat there if you don't want to be disappointed. The food is ordinary and expensive for what it is. The worst part was when we got the bill, when we saw on the receipt that they'd added €2 to each drink we ordered. Pay close attention to the bill; they don't hesitate to rip off customers. And finally, if you think you can pay separately, forget it; we had no choice but to pay the entire bill and reimburse each other. P.S.: The meat tasted pretty fishy; I'm not even sure what I ate.

Okay place but I found that little brown thing in my spaghetti bolgnese, I won't eat there again and the beer was flat

Very disappointing experience. We walked in and politely asked if we could sit at a table and whether they had a bathroom. The woman working there rudely told us, “Only if you buy something.” Her tone was completely uncalled for. When we did order, the food came out undercooked and completely flavorless. Definitely not worth the visit — rude service and terrible food. Ps: the bathroom looks like it hasnt been cleaned for a month

Review of Bon Appétit, Amsterdam If culinary nightmares had a poster child, it would be Bon Appétit. This miserable excuse for an Italian restaurant should be shut down and turned into a parking lot, because it’s a crime against both Italy and humanity. From the moment you step inside, you’re assaulted by a vibe that screams, “We give up.” The decor looks like a garage sale from the ’80s, and the atmosphere is about as inviting as a dentist's waiting room. It’s cramped, dark, and utterly depressing—if I wanted to feel miserable while eating, I would have stayed home and stared at my empty fridge! Now, let’s get to the food—oh lord, the food. I ordered the spaghetti carbonara, and what landed on my plate was a shocking abomination. The pasta was overcooked and glutinous, drowning in a sad puddle of what I can only describe as beige sludge. If that’s carbonara, then I’m the pope! My companion’s pizza arrived looking like it had been run over by a truck—soggy crust, tasteless cheese, and toppings that seemed to have been selected by a blindfolded toddler. It was an affront to everything Italian. And don’t even get me started on the service. It felt like a joke that nobody was in on. Our waiter was nowhere to be found half the time, and when he did appear, he acted like he was doing us a massive favor just by existing. Asking for anything was akin to demanding a pinky swear from a cat—pointless and frustrating. Let’s also discuss the prices, which are utterly ridiculous for the slop you're served. I’ve had better meals out of a vending machine! For what they charge, you'd expect at least an attempt at quality, but Bon Appétit clearly didn’t get that memo. In conclusion, do yourself a favor and steer clear of this culinary black hole. There are much better options in Amsterdam where your taste buds can survive. Bon Appétit? More like “Bon Appétit, Never Again!” Save your time and your money; this place doesn’t deserve either.

Ordered pints of heineken waitress did not state that heineken was not available and proceded to pour cans of amstel into a heineken glass food was disgusting and expensive the place was dirty too 0/10

In town for few hours before catching train elsewhere. Was close to train station and not too packed at close to 11am (many places in area had lines waiting). Seating appeared to be all outside, which wasnt too bad, though sun was at wrong angle, but just bad timing on my part. Did not enjoy all tge rancid smoke smell coming from nearby tables, but again, bad luck on who was sitting nearby. Prices were okay. Had pasta dish, very good and filling. Service was attentivevand friendly and no issues communicating (not from area). Good choice if you need a decent and quick option near train station.

Everything about this place is average right down to what seemed like the supermarket bought fish and chips, definitely not freshly made

Our food came out hot and quickly. It was delicious! The pizza was thin crust made right. The kebab and shoarma were also delicious. The fries on the platter were right out of the fryer. The servers were polite and spoke English. We don't have pictures as there is no food left.

Very tasty food (soups, meat), delivered quickly. The waitress from Ukraine is very friendly and caring. Highly recommend. Halal meat.

So called "crêpe" was pretty crap. Super thin, super hard?? It was more like a very sweet wafer. And the omelet had just onions and mushrooms as "vegetables". We specifically wanted the non cheese omellete but it was with cheese anyway. In my reccomendation, avoid!! There are plentyy of better places to go for lunch, save your money. 🙄

Food took a long time , forgot some of the food. Refused us tap water . The driest tuna sandwich ever

A salad was good, it didn't have anything special either, very delicious calzone pizza was juicy, high prices for what I consider but they are Amsterdam Center prices😅. The attention from the girl was very good, good atmosphere, it was calm.

The food is not the best, the service was very good and the lady (Nathalie) who served us was very friendly and attentive. The problem is that the food is of very low quality and the place is not properly cleaned. I saw a rat twice, passing through the bathroom and also through the restaurant itself.

Low quality food. As garlic bread, they provided cold white toast with melted cheese on it, with little to no garlic. Had to ask for cutlery, and the drink was served after the food was eaten.

Food took far too long, quality was poor (Panino even turned up cold) drinks arrived 10 mins after the food was eaten. Prices also unacceptable for the quality and service. Avoid even like us when running from rain storms and long queues of other restaurants.

RUN AWAY We paid 18th for the salmon pasta?? » » and we end up with pasta from the day before and an absolutely disgusting fluorescent orange sauce and of course from a can. The staff is disrespectful, we were placed in the entrance, it was 1 degree and they opened the doors without constantly closing them. My boyfriend ordered shawarma/fries which was not good either and served without sauce? We had ordered water to drink, they gave us glass bottles and we didn't even have a glass.

Excellent option in the center of Amsterdam. Delicious food! Friendly service! Fair price! Everything was so good that we didn't have time to take a photo of the full plates 🙃

The service is great, the food is very tasty, and these French people who came here will soon leave because they are not needed here, they are not wise people

Overpriced and not clean. I don't recommend it

Satisfactory and honestly good food, without taking into account the quality of the products. As for the service, nonchalant and insistent. Attention ! Specify exactly what you are getting on the menu otherwise they will charge you the most. I recommend another restaurant than this one.

What can I say... Or rather, how could I even say it with my tongue still burned 24 hours later by their tomato soup. Lots of choice, little quality. I only recommend it to those who have a lot of money and little taste. Bland food, poor service. Ice tea costs more than 6 euros, water costs 3 euros, short coffee costs 4 euros. And the worst: the table was dirty. If you haven't settled in yet, run away!

The restaurant is very dirty and very expensive. The toilets are dirty. It stinks inside. The food is average

I ordered a salad and carbonara, but some of the salad was discolored and was just torn vegetables covered in sour sauce. The carbonara is also messy. The staff's attitude and taste in song selection are both poor. My worst memory of Amsterdam.

The worst place to eat or drink something. I went there with my husband and a friend, and everything was terrible, and the prices are extremely high for what they serve. The coffee was just plain water with a little bit of coffee flavor and not even Fanta wasn't Fanta. It's water, many ice cubes, and a sprinkle of soda. The food was even worse. The fries are the cheapest frozen fries, burned meat, the soup is again colored water. 🤢🤮

Vomiting pizza 🤢🤢🤮🤮, definitely better than the ones in Milan

Go NOT inside this Restaurant!! My spaghetti wasn‘t fresh. He cooked in the frying pan. And he won‘t given a discount. ❌

I just wanted to go to the toilet. As always, I asked politely and I'm willing to pay for its use. The service said I should ask the boss or the men behind the bar. The man behind the bar said no. If I want to use it I have to buy a soaked one for it. I bought some water for 3 euros. I wanted to say, hey, I just need to empty my bladder and you're making me buy more water. When I opened the toilet door (pushing it aside) I just thought, I must be mistaken...! It was small and dirty. Luckily I didn't have to sit down ps. It's not Italy that runs this. So don't expect the food to taste good. There is food that doesn't look good but tastes good. And there are foods that you can immediately tell that they don't taste good by their appearance.

Unfortunately, the food is far too expensive, the atmosphere is uncomfortable and it smells musty. We really regretted eating here. To top it off, we noticed afterwards that the bill didn't add up and we were charged too much. (About 10 euros, which we couldn't explain) So a typical tourist trap.

Just sad. Anyone who eats here will regret it. The food is bland and the portions are extremely puny. You would expect this quality from a third-rate snack bar, but here it costs as much as a really nice meal. Fun fact: A musty smell occasionally escapes from a floor flap in the back of the restaurant that leads to the basement, which quickly spreads throughout the entire restaurant. Overall, more than unappetizing. Burning your money makes more sense and makes you feel better than eating here.

Great service, runs by a small family. The food taste is also good.

Terrible eat, I couldn’t eat anything…. Horrible, the chicken was never next to the chicken, I don't recommend it

Often when we visit Amsterdam we go here to eat something. The ratio between price and quality is actually always good. This relatively small restaurant always manages to meet our expectations. The staff is always friendly and helpful. Definitely do it once.

Tourist trap, they ad on money and don't give an itemised receipt. Pizza tasted super dry and my friend who ordered meat got almost nothing.

I love this place! Burger hier is so tasty and delicious.Pretty and sweet staff. I like their extra spicy homemade sauce.I like them

Food was nice and the suff too👍🏽👍🏽

This place was nasty. The owner and the lady was very rude and had an attitude. I ordered Coke but the coke was very flat and they said that's all they had. It was like take or leave it. Also charged me 3.00 Euro for little bit of hot sauce. I don't know how they get this review of 3.2 it should be less than 2 star if any. Well it's your choice to go, maybe you will only go one time in your life time. There are plenty of places you can try near there other than this F.... joint. Good luck.

Had passed this restaurant many times and wished id passed it again ordered the chicken snitzel which ive had in several restaurants in Amsterdam but this one was the worst ive ever had it didnt look great but i thought it might taste ok but it tasted worse than it looked it tasted deep fried then reheated in a microwave the chips were cold not freshly cooked the qorst meal ive had in amsterdam. I did tell them when i paid and they did take it off the bill so Thank-you for that but i wont be eating here again 😪

Nothing was wrong! Contemptuous manager. Obviously they don't like welcoming customers. The beers were not cold. And to finish thief on the bill... a word of advice: move on...

Tourist trapping place. Nothing is wrong, an unpleasant boss, frozen and bad cooking. In addition, the boss asked us to leave the premises to make room. To be strongly avoided

Unpleasant welcome, you feel like you are bothering to change the price of your card

Poorly received... Too bad I can't give a lower rating. TO FLEE! What's more, a dishonest manager who wanted to increase our bill. Check your receipts... Bad and poorly presented food.

Pizza with chicken was great, place looks like made by a family because was really tasty. Not a high level of restaurant but tasty. Toilet wasn’t clean though. Service was good - everyone friendly, smiley and attentive. Wish you more clients.

The boss was impatient. The important point was that he ordered grilled chicken with steel wool in it, but the second plate still had it! ! Dumbfounded⋯

The Paninis on the menu have salad and tomatoes on them but if you order one they only have cheese on them. And the bread is just a baguette that was put in the oven. Also the waiter seemed like he didn’t wanted to be there.

We was there last weekend. And I loved this terrace and view. Beer Amstel from Amsterdam. I have to wait little bit for food, but I saw so many people. But cocktails they brought first.

Unprofessional serving, hidden costs, low quality products and very dirty kitchen

Ordered a Coke and got a Pepsi for €6.50

Food very bland, waiting time for the food was outrageously long. Significantly overpriced for this inadequate quality.

Very bad service, he treated us rudely. They served me something I didn't ask for, they tricked me because they didn't have what I wanted and they were supposed to have it from the beginning. Very bad service and bad customer service on their part. I don't recommend going.

Staff seemed unfriendly. Food was quite OK. Beware of being ripped off

Reasonable food, terrible service, they were ignorant when paying, as the card wasn't going through and the owner was super impatient and rude.

Very good, I enjoyed it. Fast service

Good flavor and large portions…

Nice hot chocolate and quality electrical outlet

Food was not that good, would recommend gping elsewhere

Pizza was really very yummy 😋 and fresh

Brothers, I took a croque monsieur, I ended up with a Clio 2 shock absorber between two pieces of toast, isn’t that crazy? Run away, I caught covid with the oil-colored coke 5-30

Do you eat that? I touch her hard, run away

The service is okay and it got a tv playing some music. However, the food is not great, I ordered a ham and pineapple pizza, the ham is exactly the whole piece without cutting and only a few pineapple is put. Also, only got a few pieces of meat in the meat and fries which is not expected as the price.

The food is disgusting, the staff charges €12 more and does not issue receipts and after a complaint issues a note with the stated price. I do not recommend it.

This guy touched my and pushed me bc I was lace my ties very aggressive guy

The waiters were friendly, but the food tasted really bad :) There were not many people there, so we decided to go there, but it was a mistake

Food mediocre, if at all. Fries fried again and inedible. And then there was the attempted fraud. Bill 5 euros too high. At first it was said that a dish had become 5 euros more expensive and that the menu was not yet up to date. Later in the conversation it was claimed that the correct amount had been given. I would have wanted to tip 8 euros. We've been through a lot, but the store is only holding up because of its good location.

The bread in the picture is supposed to be panini..

I’d rate this higher than the other reviews suggest This is a lovely little restaurant. Solid food, well delivered nothing fancy Friendly staff, and served straight away

Very kind Italian guys in the room, the food average.

I've never experienced anything like this in my life. The service was a complete disaster.. made fun of because of the wrong order.. drinks are served in plastic bottles.. I ordered penne pollo and got spaghetti haha ​​then I ordered grated cheese and accepted the spaghetti because I'm against food waste.. Instead of grated cheese I got cheese balls for the pizza.. My girlfriend ordered chicken grill with satay sauce and salad, with fries. What she got was outrageously 2 grilled chicken breasts cut in half, 3-4 inedible fries and a leaf of salad! This juice shop needs to be closed!!

I don't know what it is about some of these Algerian/Tunisian owners of restaurants on Dam. I have yet to go into one where there is even a modicum of customer service. What a great location, and you wonder why they are empty. Nothing more than a scam really. Food was ok, but the service here was appalling. Zero eye contact, miserable faces and it was as if you were invisible. I'm done with these joints. Sadly I have to look for halal food, but along with that comes the mandatory idiot owners. Go to some frikkin customer service training you morons, you are in the hospitality industry.

Delicious food, friendly service, I will definitely come back here 🥰

Their Carbonara pasta is anything but a carbonara, and after receiving the meal with no taste we asked for parmezzan cheese and they brought a muzzarela Don't recommend at all, also very expensive, if they charged 5 euros I'd be ok with the quality, but I spent 42 and it was the worse

Just pick somewhere else to eat, the "Restaurant" was almost empty and the food took so long to come and when it came it was very disappointing the pizza didn't taste like pizza kebab was not cooked well enough the Tuna salad vegetables were spoiled and the orange juice was bitter than my life

Visited here with my family. The service was pleasant. The waiter was nice and even took my food back when there was an issue. However, the food here is not worth the cost. I ordered a steak with chips and a salad. The steak was chewy, lukewarm, overcooked and flavourless. It was also very small. The chips were ok, nothing special and the salad wasn’t pleasing at all. The rest of my family were disappointed with their meals too (pizza, burger and lamb chops). The lamb chops looked terribly over cooked. The cost doesn’t match the taste so I do hope they improve on that. The portion size is also very small. The place has free wifi (will need to ask for the password) which is great and both indoor and outside seating. For outside, just be aware that there will be a smoky atmosphere.

Place was looking quiet, but we got very disappointed when we got our food - grilled chicken wasn’t grilled, more like baked on simple pen, chicken was dry, fries was very VERY oily, and in the end obviously we saw vegetables, what was totally old. After we told for waitresses about this, she was standing next to the bar and staring at us, that made us feel like we are unwanted customers. Prices way to high for this quality. I would go around this place, never coming back again.

Price performance for Amsterdam is good here. The food is also good. The interior is great. Red benches like in a diner and great walls. You immediately feel comfortable.

Very good meat and excellent service.

Buena comida. No es bonito el sitio, pero está bien situado.

Кофе не вкусный, чек ждал 10 минут.

The food is bad and low quality. You don’t get what’s listed on the menu. Two more tables were complaining.

The worse place to eat in Amsterdam central, the staff are very welcoming but the food is nasty and expensive. I won't recommend this place to anyone, it's a total waste of money

Leuk restaurantje aan het Damrak met lekker eten. De man die ons hielp was gezellig en behulpzaam en ontspannen en vriendelijk. Mocht je dit lezen: gast, jij bent aardig. Groeten uit Groningen.

Cute but very expensive place to grab food. I expected for the price a plate full of meat but got just few pieces along with chips. Don't go here if youre on a budget. But yes meat is good, there's bathroom, a lot of room to sit, pleasant service.

Goed eten voor een goede prijs alleen de bediening is heel haastig en neemt geen tijd

فريق عمل ودود جدًا ومتعاون وبشوش و متساعد في كل شي رغم ان المكان بمنطقة سياحية و مهمّة الاسعار معقولة جدًا، كانت اطيب لازانيا في امستردام كلها، بأذن الله بكرر الزيارة مرة اخرى ❤️

Ottimo il panino, personale gentile, ambiente da ristrutturare

Een van de slechtste burgers in Amsterdam

goed restaurant, gevarieerde keuken met veel keuze.

20 minut oczekiwania na kelnera. po zamówieniu 2 kaw dwóch kelnerów przychodziło się dopytać czy kawa ma być jedna. Dwie gwiazdki za smaczną kawę.

Service war super lieb. Die Pizza war ok. Aber 2,50€ für 4 Stücken Salamie ist übertrieben. Das schnitzel war sehr klein und den Salat hätte man sich auch sparen können. Pommes ungesalzen. Für die Qualität zu teuer

In Amsterdam you have to book in advance for any decent restaurant which may not be the case in other places where we have been in Germany. For travelers, this unfortunately lead you unto shady places like this which is essentially a bar with two rows of seats stacked with walking path at the Centre. Smelly and cramped. Food is below average lacking any quality. They even charge you 2-3 Euro extra for the sauces which you won't get with pizza. Soups they said not available but gave it someone who ordered after we came in. They advertise something outside with a different price outside but inside different price. The last place to fill your tummy if you can't get into the crowd of subway Mc or KFC.

A nice place to have a delicious meal. A nice variety of food. The pasta was the best but we also enjoyed the steak and chicken schnitzel.

Rien d'exceptionnel. Bien placé près de la gare et dépanne. Prises électriques accessibles sous les tables.

Lovely little place. Ordered 2 portions of spaghetti bolognese and we both really enjoyed it. Service was friendly + atmosphere was pleasant with some nice background music. Overall a great experience and would return and recommend

Food was delicious and staff were very nice:)

Lovely food here, very pleasant nice staff, clean and tidy environment and the food was absolutely lovely, thank you

Leuk klein restaurantje lekker gegeten. Heerlijke pancakes vriendelijke bediening. 👍❤

Kleines Lokal fußläufig von der Centraal Station entfernt. Große Karte, auch mit Frühstücksoptionen. Sitzplätze innen und außen. Sehr freundliche englischsprachige Bedienung. WC im Innenbereich. Hervorragend geeignet um Wartezeit vor einer Zugfahrt abzusitzen und dabei einen Kaffee oder Snack zu sich zu nehmen. In der Regel Kartenzahlung möglich.

Muy ricas pastas y buena atención