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3,3

Gebaseerd op 182 reviews gevonden in 2 websites

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Nº 262 op 299 op Zaanstad

Nº 72 van 88 Restaurant op Zaanstad

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I tried this place myself, and honestly, the food looked amazing and tasted just as good. Everything was nicely presented, fresh, and full of flavour. I definitely recommend others to try it perfect if you’re craving good sushi or a nice bento at a reasonable price.

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bijaya khadka . 2025-12-09

MEER OPMERKINGEN IN Google

The food was supper great and the guys behind the caixa help me to choose best sushi! Best sushi in town. See you soon.

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BHARAT Biswokarma . 2025-12-05

MEER OPMERKINGEN IN Google

I had a takeaway and it was worth waiting for 20 min for the lekker sushi!! 🍣🍤 And the bento was great. Highly recommend.

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Puneet Bhagat . 2025-12-05

MEER OPMERKINGEN IN Google

Amazing and fresh sushi quick delivery and fair prices definitely gonna order soon. Yummy 🍣

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bhuwan singh . 2025-12-05

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The food is so good and fresh, it’s a perfect balance of flavors and textures and this place has been my ultimate favorite for sushi .🍣 The delivery was also on time. Highly recommended!!!

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Bipisha Parajuli . 2025-12-04

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What a terrible company. I'm 80 years old and I'm being treated very poorly. They forgot my soy sauce. I hear they forget this often (probably didn't have the money for the sauce), and then I was insulted for a disease my wife died from. This is unacceptable behavior. I've reported it to the consumer association and the police.

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Gelt de Jong . 2025-12-04

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Absolutely lovely place! The sushi is fresh, delicious, and beautifully presented. The delivery was quick. The crispy chicken and fried sushi were fabulous, will definitely visit again. Highly recommended!

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Suprit Kc . 2025-12-03

MEER OPMERKINGEN IN Google

I called them because I didn't get any sauce with my order and was told, "Your cancer mother!" Know where you order your food, what in the ghetto is this?

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Chantal Kuyt . 2025-12-02

MEER OPMERKINGEN IN Google

Absolutely love this place! The sushi is fresh, delicious, and beautifully presented. The delivery was quick. Salmon box and the chicken wok were delicious. Highly recommend!

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Mohan Ghorasaini . 2025-11-28

MEER OPMERKINGEN IN Google

09/11/25 Ordered food at 16:00, for an 18:00 delivery. Finally arrived at 19:49. Delivery times are ridiculous.

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Emma V . 2025-11-24

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Delicious sushi but unfortunately lately the package is not complete, little sushi in it!

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Kan Kan . 2025-11-24

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It arrived exactly an hour later. It tasted awful. It tasted like it was stale. Even the rice was completely different. This was my first and last order.

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Busra Gokbayrak . 2025-11-18

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I ordered sushi yesterday. And it felt like it was old. Some of the sushi already had soy sauce on it. It was absolutely disgusting. I'll never eat it again.

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Denise Van het kamp . 2025-10-24

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WARNING!!! This crappy restaurant has been waiting an hour for my order. I called the restaurant; the delivery driver had two other addresses in Koog aan de Zaan. It was supposed to be there in 5 minutes. Half an hour has passed since then. I called the restaurant again, and lo and behold, the restaurant is closed. But still no food delivered. NEVER ORDER FROM THIS RESTAURANT. THEY CAN'T BE TRUST! YOUR ORDER WILL NEVER ARRIVE!!!!

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GKA Kumar . 2025-08-21

MEER OPMERKINGEN IN Google

Takeout, but you can eat in. Good food.

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carles rovira . 2025-07-25

MEER OPMERKINGEN IN Google

The last two times I ordered sushi here, it was DRAMATIC, to say the least. The first time, there was plastic in my salmon box, so €30 worth of sushi was thrown away. I don't want to know why there was plastic in it or what the source was. I don't want to get sick. (They've removed the review about that time on Thuisbezorgd, or had it removed, very bad, so I can also polish my review score.) This week, I ordered over €80 worth of sushi, with comments about a food allergy and a request not to use lettuce as decoration (which I think is insane anyway, food waste). The comments have been read, and the mayonnaise-based sauce was neatly separated. I ended up getting seriously ill from the sushi because there was literally half a head of lettuce crammed in between the sushi. Then you file a complaint and all you get is a middle finger from this store, and they refuse to take even the slightest responsibility. Not even an apology or an inquiry about what's going on. And yes, food allergies to lettuce are real. It's the nitrates in the leaves that can make you seriously ill. Like, call 911, or else things will go wrong! I've ordered from here many times, and they always paid attention to the comments, until I found plastic and reported it (which, incidentally, coincides with the fact that they don't pass on online tips to the delivery driver). Apparently, honest reviews aren't allowed. They've definitely lost us as customers! And I don't recommend them anymore; I'll order my sushi somewhere else!

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Linda Duijkers . 2025-07-25

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What a bad company! Have ordered before and never on time always 1.5 hours late.. do not answer the phone, I say do not order!!

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Dana De leeuw . 2025-06-22

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Order not received in full, tried calling but could not reach them

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Clint Emmerik . 2025-06-22

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Bad Delivery & Service !!! Called 2x, Does not keep appointments !!! Total No Quality !!!

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Mr. Pasha . 2025-06-20

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Delicious food, in my experience always fresh. I order here really often and experience delicious food every time, fresh salmon, warm freshly made sushi etc!

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A . 2025-06-19

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I order here every week, always top and fresh, people who give a bad review are complaining at every restaurant

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A W . 2025-06-05

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Had to wait far too long. It arrives cold and sloppy. And the order was not complete, very unfortunate.

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SB BS . 2025-05-23

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It's a good place to eat well and at a good price!

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Rodrigo G.Rabadan . 2025-03-17

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Not really for indoor dining, but great food for a good price. The staff was nice and had the food ready quickly. Recommended!

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Naomi Vos . 2025-03-10

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They look like Sushi, but it's mainly a greasy bite. I think they would be better off focusing on something they can make. Sushi requires more craftsmanship. And indeed: a 2 hour wait, but it was also Valentine's Day. Then it is very busy.

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jouke van der werf . 2025-02-22

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Ordered on Valentine's Day at 6:30 PM, we tried to call them after 2 hours, but no response by phone as to where our order was, eventually a delivery person came knocking at 9:30 PM with the food. Everyone was already sleeping so we sent him away. Money not refunded, we will never order from here again

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jane pinkman . 2025-02-19

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Ordered a pokebowl today at 6:39 PM and the food was not delivered until 8:39 PM. This is really not okay!!! And then you call 10 times and they just don't answer at all. I will never order from here again!

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Chanel Simons . 2025-02-14

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Ordered today at 7:15 PM, already waiting 2 hours for my food and still nothing. They also don't answer the phone and when they arrive at home they indicate that it has already been delivered.

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Floor Kuijken . 2025-02-14

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Order placed and never delivered, after waiting 2 hours I called the restaurant stating that they had not even started the order yet. In addition, the employee on the phone was also uninterested and unhelpful.

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nick8102988 . 2025-02-14

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You should NEVER order here!! Ordered via Uber eats. Our order would arrive between 7:00 PM and 7:30 PM. We started calling at 8:00 PM and they are simply unreachable. It wasn't until 9:00 PM that we got a hold of them and they said there was supposedly a glitch with Uber eats. I see this in several reviews, if this is really the case you should not offer your food here. The boy was supposed to call me back with a suitable solution but has not called back and is no longer answering. Now let's hope I get my money back.

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Romy Langius . 2025-02-14

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Ordered sushi at 7:15 p.m., but drove by at 9:40 p.m. because Thuisbezorgd indicated that it had already been delivered and no one answered the phone. Order wasn't even ready at 9:45 pm. Received an apology because we had to pick up the food ourselves? No, even that was just a bit too much... so you have to give a wide berth to it, because if you treat your customers like that...

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Raymond Kuijken . 2025-02-14

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The price is cheap but it seems like they are going to get caught every time they make a piece of sushi. Oh my goodness, next time I'll come with the tent. They don't wear masks even when cooking. We'll see how good the sushi is... if they give it to me one day!!!!! Three minutes the hell.

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IGNACIO COLLADO DEL SER . 2025-02-11

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I enjoyed the food and nice atmosphere very good service.

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sabdung basnet . 2025-01-18

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What delicious sushi! Beautiful, well filled rolls and everything tasted fresh. Delivered on time and very friendly delivery person.

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Noortje van Veen . 2024-11-05

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We waited no less than 2 hours for our order. After calling several times, which were not always answered, the sushi finally arrived after 2 hours. Only thing we got was an apology. Furthermore, the photo that came with the box did not match what was in the box, very confusing... I had to send an email, which I did, but again poor service because I received no response to my email. Very disappointing.

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Ems M . 2024-09-25

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I have now been waiting for our food for 105 minutes. 0 communication that it is delayed. Thuisbezorgd.nl has been showing for an hour that the restaurant has indicated that the food is on its way. When calling, there is no answer at first. Later I was told that the orders for our village had just gone out. They couldn't say how long it would take, because there were a lot of orders on their way. This conversation was already over half an hour ago.

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Inge Felices Hernandez-Gouweleeuw . 2024-09-22

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You need to order at the counter, we set and waited, after no one came, we ordered at the counter. The atmosphere is outdated, but the place looks clean. The food was ok, but a bit too salty. Good quality for the price.

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Bruna Ribeiro . 2024-09-10

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Nice place, correct quality-price. Noodle dishes or pokes with a good quantity. The boy who served us was very friendly.

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Nuria Garcia . 2024-08-25

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Very delicious food and fast and beautiful service

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Foto Mandegar . 2024-08-07

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You must try the delicious fresh food

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Eraj Qader . 2024-08-07

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I tried the shrimp pokebowl and seriously it was a real treat. It was tasty and a generous portion too.

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Karima K . 2024-06-09

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Food very tasty, unfortunately it is often too late for delivery and I had 2 portions of chicken and only got one.

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Boxirio . 2024-05-27

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Always good sushi, great value, friendly staff

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Toni J . 2024-05-02

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The dishes are very good, the waiter adorable, and the prices very reasonable. Great!

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Chloé Mbs . 2024-01-03

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Easy to access, and very quiet, the service is fast and the food is excellent. The cook/waiter is super nice and attentive.

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Cecilia . 2024-01-03

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I'm new to the area and I love sushi. I drove by and went in. Delicious sushi! The atmosphere inside cannot be called atmosphere, so from now on I will order. So I hope I won't be disappointed....

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Sandra Deriu . 2023-12-28

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The Winter box, Birthday box and Vega box, Ordered for Christmas Eve 5:30 PM, exactly on time, Beautiful bowls, looks great and everything tasted very good.. Next time we will order from you again😃

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Tamara J Van Garrel-Krom . 2023-12-24

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Good sushi just little fish in the bowls

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Certified hustle “DE GROTE BAAS” . 2023-12-06

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Always had positive experiences here!

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Nina . 2023-12-05

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These people are not honest! Just ordered, friendly help. Then they made a mistake by sending the wrong order. And I get a big mouth from the owner. The gentleman is not willing to solve it without anyone having eaten it! I'm done with this tent never again! See photo proof that everything is still there.

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Melissa Thjong . 2023-11-29

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Food is made fresh! Super tasty, especially the discount dishes!

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Marcel Sterk . 2023-11-23

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I ordered at 5:20 PM and called around 6:30 PM where the order remained, I was told that there was a malfunction in the system and that it would be later at 7:45 PM, which is already 2 and a half hours for 50 euros sushi so I called again at 8:00 PM but was told that the delivery person is now leaving. Terrible service. I will never order this again from here and I still have no food and it is now 8:40 PM.

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Nick Dijst . 2023-10-29

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My experience was terrible, the place has a disgusting smell, the food was disappointing because the real food it doesn’t look like in the menu also mi dish was lack of vegetables ( the image in the menu has these ingredients) and the portion of chicken was a scam… all bad in this place . Pd. The bathroom is better if I don’t give details

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Heidy Tirado . 2023-10-09

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Ordered sushi for €50 at 5:00 PM, it was supposed to arrive at 6:15 PM, it ended up being 6:45 PM, okay, that can happen. The hot roll in the box was just stone cold, and the box looked like it had been thrown in straight away. When we contacted Delicate, we got on the phone with a gentleman who spoke 0 words of Dutch and did not understand us at all. This ultimately caused anger on our part, which is not nice and we also apologize for that. The connection was disconnected twice out of nowhere, then we spoke to the boss and it was eventually resolved, we received a new box. It is a great pity that we did not take any photos of the first box, as it was completely incomparable with the box that we ultimately received at 8:05 PM. It was still very tasty, but this is the last time at Delicate for us.

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Caitlyn Hoeks . 2023-09-25

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Food always delicious! It takes a while before you get it, especially on weekends. But is it worth it!

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Monique van de Velde . 2023-09-12

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The dishes do not look anything like the photos. Scam

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Gerard Samperi . 2023-09-07

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Great place if you are going to visit the mills, the Japanese waiter is very attentive and respectful, a quiet place away from tourists, they don't play music, not at all crowded, and their Japanese food is at a good price I also recommend exploring the canals of this town, its tranquility and beauty are impressive.

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Diego . 2023-08-27

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It's incredibly tasteless. Surprisingly tasteless. Japanese people be careful.

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Michihiro Sasaki . 2023-08-26

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Ordered food at 20:17, it showed that it should be delivered at 21:05. However, Food still hadn't been delivered until 21:30. It is not yet known when it will be delivered, because the comment was made on 21:30. Called the restaurant at 21:07, and the restaurant was also closed. food taste is ok but not super special. terrible delivery speed. Neither does the service. With this price, you could have more choices. It also arrived 20 minutes later than expected last time when I ordered. If you want to order food here, please be 30 minutes earlier than the time you want it delivered.

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R L . 2023-08-22

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Placed an order for €70 + euros at 6:17 PM. This would be delivered at 7:15 PM. After calling twice and being told twice that dinner would be later. Called again at 8:15 PM and was told it would be there no later than 8:30 PM. Currently it is 8:49 PM and still no food. Now they can no longer be reached by phone, so of course I called again. Ridiculously bad service, not even in Dutch.

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Merle Dionne . 2023-08-01

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There was very little salmon, crab or avocado between the rolls. The sushi rice did not stick as it should so the roll almost fell apart. In short, I didn't like the sushi. I have often eaten better. It remains just this one time. However, the delivery was very fast. (30 minutes)

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Stef Lutz . 2023-07-28

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Nice people, great service. Plus I loved the food ❤️ look forward to going back.😊

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Bernadette Groot . 2023-07-02

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Ordered via home delivery. It says delivery is being made. Ordered until 10 p.m. at a quarter past 9 while they were open. And then you're waiting until 10:50 PM when no one brings anything. What a ball tent. Money gone and hungry. Worthless. Now let's see if I can get my money back

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Michael Wie Anders . 2023-06-24

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The kitchen staff shouts, “don't talk, work, pace” when I miss a 14 euro roll after checking my order. After this, something else was wrong at home. Called and said they would deliver it with “maybe something extra” this was one extra fried shrimp. Furthermore, the sushi was good.

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Kaya Beroud . 2023-06-20

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The poke bowl itself is always delicious. On the other hand, the order is always 30 minutes+ late and now a few times I have had an incomplete order.

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rubenbayzid . 2023-05-29

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If you have been waiting 2 hours after the expected delivery time and there is no answer when you call to ask when they will come, you do not deserve more than 1 star, now we just have to wait and see if they will come by at all!

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Ricardo Budel . 2023-05-29

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Nice prices for combination boxes. Delivery takes a long time, but is also indicated. Sushi was good, but some of it fell apart. Enough soy wasabi ginger and chopsticks.

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Momma Q . 2023-05-21

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We order here almost every week... delicious

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Kelsay van Leeuwen . 2023-05-09

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Delicious sushi, price is also reasonable

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Romy Scholte . 2023-03-30

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Scammers. Do not order via Ubereats. They want you to pay extra at the door, even though it has already been debited via your credit card. They also withhold extra money from your credit card. Been trying to get my money back for over a month.

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Paula Onrust . 2022-12-02

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You know, you had a birthday and you're coming home a little late. If you order sushi at 7:00 PM, it will be there in 35 minutes. Absolutely great, but still no sushi after 1.5 hours. The children almost died from the trek, otherwise we did. Please let us know if it is busy. Give us the opportunity to get or order something else if necessary. If necessary, cook yourself. Food was also fine. A bit of a shame, especially after promises of improvement in previous reviews.

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Wormerveer . 2022-09-17

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Delivery person was fast, friendly and the sushi was tasty

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Rens Kuiper . 2022-09-13

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Sushi roll literally tasted rotten. Called and staff was very rude. I've been sick for 2 days. Never again

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Manon Dk . 2022-09-07

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Not satisfied with products. Poorly accessible. Finally getting through to a rude employee on the phone for me never again!

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Lisa Braaksma . 2022-09-06

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I pick up the food myself. We think it's great because it's always fresh and good service. We get top quality stuff there at least once a week. Highly recommended.

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Cristel De regt . 2022-08-18

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Very friendly staff, super price value, decent quality sushi. It is not many place these days to offer 24 pieces of different flavored Maki at EUR5 any more.

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Isa Mo . 2022-08-02

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2 of the ordered dishes were not delivered (they were delivered after half an hour). Sushi was okay, but didn't go down so well with us. Abdominal pain at night and the next day.

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Imme . 2022-07-25

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Ordered via the site at 6 p.m. I was given a choice of delivery time and that would be at 6:40 p.m., I didn't get it home until 7:15 p.m., the delivery person was very friendly and ultimately it was not his fault. I had already made toast for my children. Food was fine, but it was a pity that the hot roll was cold. TIP!! Don't give a time choice if you can't keep it, otherwise call and let us know. The last time for us.

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fatima El Moughni Barrientos . 2022-07-10

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Being able to quickly arrange something for my own birthday was wonderful and beyond words. And for my Daughter, as a surprise with her friends, I also received a beautiful birthday card for her. Thank you Delicate Sushi Bento very thoughtful. Also on behalf of my daughter. My sister ate it for the first time and she will definitely do it again.

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Marly Marly . 2022-06-19

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Poor quality sushi delivery also took another 2 hours

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Ties hamer . 2022-05-29

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Called yesterday afternoon at 3:00 PM to ask if I could place an order for sushi and whether it could be delivered around 5:00/5:15 PM because I had to leave for work at 5:45 PM. This was no problem, the man on the phone said. At 5:30 PM I still had nothing so I called and then the girl said he is now stepping out the door (I live 5 minutes away). We waited until 6:00 PM and still nothing! No one called me in the meantime to tell me it was going to be later. I called and said that half of the cancellation could be canceled since I had to leave but my husband and child still had to eat. They thought this was strange and did not do it. Ultimately canceled the entire order and will never order from here again! It is better to order sushi at Samurai in Zaandijk. They are always right on time.

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Aimee Bakker . 2022-05-21

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Really great service and fast deliveries!

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N Z . 2022-05-20

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Excellent sushi. Better to pick up than deliver; the times we had it delivered took a very long time than the agreed time.

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Ron Tesselaar . 2022-05-14

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Probably got salmonella. Been sick all week with stomach cramps and headaches. Also high fever. Delivery was fine.

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Ruriko . 2022-04-25

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Just ordered sushi, it was always fine, such a delicious cone with shrimp, well that was disappointing, normal 2 shrimp in it, warm, now only 1 shrimp cold, which was still cut in half and a lot of rice. The conclusion was very disappointing. Previous x the rice was also very bad. sour pity

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Karinda Van Golstein . 2022-02-26

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Good service and excellent sushi.

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Mariëlle Bakker . 2022-02-25

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Had a dramatic experience at this tent. We ordered sushi and agreed that it would be ready at 3:00 PM. What do you think, when we arrive to pick it up, it is not ready! When I asked how that was possible, I was told that I must have called the wrong branch. Turned out not to be the case after showing the number called. After that there was no apology for the inconvenience, nothing at all. Really terrible attitude from the employees. Last time for me and I would advise everyone against ordering here. Can't be counted on.

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MTW . 2022-02-06

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Really freshly made... A Japanese gentleman in the kitchen. Delicious!

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Jeroen Niezen . 2021-11-23

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Great sushi for a affordable price

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Elon Hempenius . 2021-09-09

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Delicious sushi, a real asset to Zaandijk.

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n. rep . 2021-08-20

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The phones don't work now for 3 weeks for when I want to call to order dint bother phoning. Online orders are not the same as the menu and does not give option to order smaller portions.

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Riff Mcbride . 2021-04-24

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Good sushi, but not delivered on time once. Once we even had to wait 2.5 hours. Hardly any compensation. Very annoying.

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Sylvana Dragstra . 2021-04-20

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I went to make an order directly to the zaandijk store, during the web hours and on the same door it says that they are open from 2:00 to 9:00 p.m. It was 8:25 p.m. and they told me that they did not attend me because it was already closed. When I asked them what they have announced that it closes at 9:00 p.m. and it was 8:25 p.m., the guy who was there told me that it was a mistake, that they closed earlier and they weren't going to attend to me. that is not how customers are treated.

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Inma Fernández Lucas . 2021-04-15

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Received a completely different box because there was a "student chef".

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Moniek Wit . 2021-03-28

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We had a delicious meal. Top. And everything came at the agreed time

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Kees Heijnen . 2021-03-21

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Delicious sushi, friendly staff, clean place

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Coby Horn . 2021-03-05

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Nice place with an excellent sushi dish

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Cor Korver . 2021-02-15

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Had to wait more than 2 hours for a ready-made sushi box... If you want to call where the order is, they just don't answer the phone! Very bad thing. First gave an indication of 30 minutes. Then 60 minutes, followed by 90 minutes. After 120 minutes still no order! I didn't even get to enjoy the sushi because I had to leave early due to... curfew 😓

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Jesse kalf . 2021-02-14

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Order placed at 5:20 PM, it is now 8:50 PM and still no order received... 3 hours later!! In the meantime try to call but the phone is just next to no one picks up, called another branch and they just say it's busy, we can't get hold of them either... how can you as a company not reach each other? If you cannot handle the crowds, do not accept an order, or be professional enough to send a message or an email regarding the status of your order.

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Burak . 2021-02-14

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The best sushi in the Zaan region. Fresh and tasty.

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Terence Waal . 2021-01-16

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41 meningen

location-iconGrenehout 22
Restaurant
outdoor_seating_49539takeaway_49539delivery_49539

The special is always great! Great Chef!

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3,3

100 meningen

location-iconWandelweg 93a
Restaurant
outdoor_seating_68911takeaway_68911delivery_68911

I ordered a family box in two flavors. There were more than enough ribs, and together with the side dishes, it was more than enough for four people. The ribs were super tender and well-packaged, so they were still nice and hot, allowing you to easily pull the bones out. I had the classic and the BBQ ribs. The BBQ is highly recommended if you like a little more bite on your ribs. Delivery was within 50 minutes, right at 6:00 PM. Perfect timing!

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3,4

2289 meningen

location-iconDam 28-30
Restaurant
outdoor_seating_49683takeaway_49683delivery_49683

We had a lovely meal on Friday, Boxing Day, at Novels in Zaandam. However, the food was a bit too much to eat. It is not permitted to bother other customers at Novels in Zaandam. Please ask the woman with long hair in a ponytail and a man in a gray hooded jacket who were sitting at the round table with a long bench facing the road on Saturday, September 27th, with a group of five. They ordered, among other things, two bottles of wine. Please never do this again. We also ask the blonde woman in a long white sweater with glasses who was sitting at Novels on Saturday, September 20th, during the Dam tot Dam By Night, to never bother someone. We also kindly ask this woman to never do this again. We had a wonderful meal at Novels on Boxing Day. We had a truly delicious meal at Novels in Zaandam. Highly recommended! We highly recommend it! I've noticed that regarding the smoking policy at Novels, The smoking area is less than five steps away from the smoking-allowed area. There are people who aren't exactly comfortable and move to a non-smoking lounge, only to be immediately told by Novels staff that smoking is not allowed there. They then go back to the unsuitable area and return to where they were. And from now on, always a Latte Macchiato, even during the last round. Coffee during the last round is no longer accepted by regular Novels customers. The coffee machine is only cleaned after Novels closing time, not before. Today, Friday, March 29, 2024. Extremely busy, and it felt like a sauna here at Novels. I ordered a Latte Macchiato, and after another, I was told the coffee machine was broken. I'm not falling for that. With such a mess, you shouldn't approach customers. Monday, May 13 Unfortunately. Today, Novells was short-staffed. Had to wait a very long time for an employee. Please provide fast service next time. Friday, October 11, 2024 Novels feels like a sauna.

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3,4

5 meningen

location-iconWestzijde 23B, Zaandam, North Holland, Netherlands
Restaurant
outdoor_seating_247takeaway_247delivery_247

The food was really good. Fresh and full of flavor. The pasta was truly delicious. 😍💯💯 The pizza was delicious. Highly recommended. 💯💯

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3,0

154 meningen

location-iconDamkade 4
Restaurant
outdoor_seating_318takeaway_318delivery_318

Rude delivery drivers!! The first time went wrong. I called to ask what I ordered, and they offered an incomprehensible apology, and I thought, "That happens." I ordered several times after that, and each time something was wrong, but I wasn't too worried. But today was the last time I'll spend my money here. The delivery driver was downstairs on his scooter, ordering me to come down for my food. He rang the doorbell several times, and only after I called the restaurant did he give me a lame excuse about the door not opening. He kept ringing the doorbell like crazy instead of immediately saying the door wouldn't open. Which wasn't even the case, because we tried it later, and the door opened just fine. I refused the food and asked for a refund. I will NEVER order from here again!!