Happy Italy Nieuwegein in Het Klooster

We walked in without a reservation. We were told, "No, it's busy." There were only four people inside. They thought they were fully booked for the entire evening. When I checked the website in the car, I could still reserve any time slot... A strange experience.

They really need to hire more staff for busy times. The staff is completely exhausted. We did indeed have to wait a long time for everything, but we weren't in a hurry. We came specifically for the cheese fondue, but of course, it wasn't available. We weren't even told until fifteen minutes later. How are we supposed to know when the fondue will be available? Does it even exist? I had a "coffee special" for dessert, but it was absolutely undrinkable... The pizzas and pastas are delicious, though! I would definitely come back for that. It was absolutely freezing in the restaurant, though. Half the tables were wearing coats.

The food was fine, but we had to wait a very long time. And we didn't get everything we ordered. We had to wait over 40 minutes for drinks and ice cream. Not recommended.

If you don't have staff, close your shop. For four people, pizza/pasta and dessert. One pizza won't come at all, and you'll never get four ice creams.

Arriving at the door at 8:50 PM and not being helped! Even though they're only open until 9:30 PM! The excuse they gave us was that we were so busy tonight that they closed at 8:45 PM, so you should have made a reservation. And then they spoke English, not even Dutch! Absolutely outrageous!

We had to wait 1 hour and 15 minutes for 4 dishes (3 pasta dishes and 1 pizza). It took far too long, and we were forced to leave (because we had another appointment). Drinks were paid for by the restaurant (hence the 1 star).

We had to wait an hour for drinks. One glass was missing. And we had to wait an hour and a half for our food. And we even had to wait for our table beforehand, even though we had a reservation. Never eating here again!

I always get my pasta here, and it never disappoints! Super fast, great service, and friendly staff :)

Great service, delicious and filling pizzas. The chicken is halal, so that's definitely a plus. The staff is very helpful. The play area for children is fun.

There were 18 of us, including 10 children. Something went wrong with the drinks platter we ordered, but otherwise, we had a great meal, and we even received a discount due to the miscommunication regarding the drinks platter. The children also had a great time in the ball pit.

Happy Italy in Nieuwegein is great! We got a table quickly, and with kids, you can sit right next to the ball pit. The service is warm and the people are friendly. The food was good, and the service took about as long as at the average restaurant. We had a great time. Nothing to complain about.

Good food, fun indoor play for kids. Ate with an Etos deal. They just charge extra hidden fees. And water for medication is also charged.

It was such good place to be , the guy from Portugal is very cool and food also . See you next time guys👌👌👍 thank you.

Love love love beautiful and the pizza was the best!!!

What a disappointment. We waited far too long for our food. After over half an hour, I politely asked where it was. Instead of an apology, the food was then thrown down on the table with a lack of interest, accompanied by the message: "This was ordered 7 minutes ago." Frankly, it felt rather disrespectful. As a customer, you just want to be treated normally, especially when you've been waiting so long. This whole experience immediately made the food taste much worse. We won't be back again. Such a shame.

We waited an hour for our pizza. We had two drinks in the meantime. The entire upstairs of the restaurant was packed, and other guests had already been waiting for over 90 minutes. During that hour, the server came to us several times to ask what was going on. Finally, we left. We won't be back.

Great food, good price and good service.

We had a delicious meal; the upstairs restaurant was very cozy, and we were served by very friendly staff. The children also loved the play area. All in all, a successful evening!

Bad experience at Happy Italy Nieuwegein We had a particularly disappointing visit to Happy Italy in Nieuwegein. We waited 1.5 hours for our food. To our frustration, we discovered that our order had already been sitting in the kitchen for over 20 minutes, meaning the food was delivered to our table cold. The staff was also unfriendly and repeatedly told us the food would "be here soon," even though we could see it had already been ready and cooling. When asked later if it tasted good, I honestly said it wasn't and explained the long wait. They then said half of our order would be deducted from our bill. However, at the checkout, it turned out this hadn't been done, meaning we still had to pay the full amount for cold food. Because of the long delay, we didn't have time to eat dessert, which made the visit even more disappointing. In short: poor service, cold food, and unreliable checkout. No more Happy Italy Nieuwegein for us.

45-minute wait, pizza was served lukewarm. Pasta was fairly warm.

Waited over an hour and a half for a pizza😠. No one took action. If you're short-staffed, close some of your capacity/tables. You could fill everything up and not even do a single round, or you could fill some of your capacity and do two or three rounds of table scheduling with good reviews. We will NEVER be back!!!

We visited the Nieuwegein branch today. We were 5 minutes late due to slippery roads (we arrived by scooter). So, 5 minutes after our reservation time, we were told our table was "already gone," which we found strange. After half an hour, we finally got a table after others who arrived later had already been let in before us. Okay, we finally ordered food at the table using the QR code, because asking what you want is absolutely unacceptable. We had to wait an hour (!!!) for our food, and when it finally arrived, the pizza was ice cold. The staff came to collect the food with a grumpy look and no apology, and after fifteen minutes, we received the proper food. It wasn't warm either, but it was better than the last time. Definitely the last time for us.

1 hour and 10 minutes waiting for pizzas 2 of 3 were almost cold will not come back here ...

My recent visit to this restaurant was utterly disappointing. From the moment we arrived, my girlfriend and I faced long waits despite the restaurant being quiet, and a rude welcome from a grumpy woman behind the counter. Her lack of customer service was striking. While the pasta was okay, the tiramisu fell short of expectations – a simple mound of cream stuffed into a cheap plastic container. The fact that there was only one waitress led to long waits for orders. Communication issues due to language barriers made the experience even more frustrating. My "caramel coffee," which I was assured was a latte-like drink, turned out to be a horrible instant coffee. It was brown water with a dollop of whipped cream on top – ridiculous, and you pay 5.30 for it. To my dismay, I was charged for both the inedible coffee and the replacement latte, despite the promise of a "switch." When someone offers a switch, you assume it will be replaced, not added to the bill as an extra. The grumpy woman at the counter was rude and refused to correct the charge: of course, she didn't have to pay because "I think the coffee is disgusting," she said. But I'd be surprised if anyone actually liked that cup of cat vomit. After some discussion, we couldn't reach an agreement, and another employee was called. The other employee's intervention didn't resolve the issue. She couldn't do much about it either. Look, I don't want to be difficult about money, but then I had to pay 9.20 for a simple latte... All in all, this experience ruined the end of a pleasant evening. I hope they quickly teach their staff what customer service means.

Pet UNFRIENDLY!!! The restaurant was almost empty, still they told us to leave, because we had our dog with us (small, calm, friendly).

Doesn't really make me happy. Way too busy. Everything about ordering has to be done online. Is the menu outdated or something? The pizza tasted a bit meh, but it wasn't impossible to eat.

We stumbled upon this place for the first time last night. We had a delicious meal. The staff was incredibly friendly and helpful. The restaurant even gave us an extra portion. Highly recommended. We'll definitely be back!

I had such a lovely time at this restaurant. The prices are very affordable, especially considering the quality of the food and overall experience. The decor is stylish and cozy, with a warm, welcoming atmosphere that makes you want to stay a little longer. The service was great our meals arrived quickly, and the staff were friendly and attentive without being overbearing. It’s the perfect spot if you’re looking for good food, great ambiance, and excellent value for money. Definitely worth a visit! 🍽️✨

Some of the staff are rude , specially the young boy / man. The service is too late and you have to ask multiple times just for your order to arrive. Coffee is not at all good and food is also not good. Won’t comeback again.

I see lot of negative feedback for service however we visited this restaurant on 8th Nov. Staff behavior is pathetic especially the old lady in reception. We have requested lady if we can change our seat to upstairs but she directly said NO. we wanted our kid to play at upstairs but unfortunately we can not go upstairs. If this is the behavior of restaurant staff then we should not go next time I hope you can review your staffing and service process, as the lack of timely service and communication left us with a negative impression despite the good food.

A very bad experience. We arrived at the door at 8:15 PM. A guy with tattoos saw us and didn't respond. The door was closed, even though the opening hours were until 9:00 PM. So we couldn't pick up anything. It's a shame they're not customer-friendly. Not recommended!

Ok to eat with a deal but that's it.

Cozy restaurant, fast service, excellent pizza

Affordable dining with good quality and friendly service.

I've been here many times in the past, and my wife has even left a few good reviews. Although the food was never particularly special, it was fine. The atmosphere is good, and it's especially nice with children that they have somewhere to play. Unfortunately, the food has become more simplified, and the quality of the ingredients has deteriorated. While the old pasta con polpette was fine, the new "meatballs" are really not tasty anymore. The ham on my son's pizza also tasted very cheap. I'm giving it 3 stars mainly because I hope things will improve.

Came in with my wrestling pussy man man she had nice tight pants on !! Chose a table It was very quiet I waited 1.15 hours before I got my pizza I needed a grinder to get through my wife's bottom part was burned and ordered beer I got 0.0 why drink beer then spoke to the staff about this they came with a radler 2% in the winter I got up and walked out what a rotten place say bad staff and hours waiting for connection food and 0% alcohol beer 🤬

When we entered, everything looked fine. However, we were helped by a woman who seemed completely out of it. She was very rude and didn't make eye contact. We wanted to order, and I grabbed the menu to see what I wanted. The woman simply walked away, "because we didn't know yet," even though we had already called her over. The food wasn't very tasty; it lacked flavor. While ordering desserts, she listed the ice cream flavors because ice cream was included in the deal. After we asked if there were any other desserts, I asked her to list them again, and with the most rude attitude, she simply said, "I already listed them, so you should have listened." I was so shocked and wanted to hurt her, but luckily my father stepped in and politely said he'd forgotten too, so he appreciated her mentioning them. Besides the food being terrible, the service is incredibly poor. If you're not happy with your job, at least pretend you are.

Great location, friendly manager. They know what customer service means here. The pizza is excellent.

Not baked well, a mess. Pizzas are okay, no more calzono pizzas. It used to be better.

We had a lovely evening, and we were hungry, so we popped into Happy Italy. When we arrived, we got a table right away. It was a bit loud with all the children. We ordered food, and it arrived in half an hour. It was really delicious. But when we went to pay, we overpaid for three things. Eventually, we sorted it out with Bruno, and we might get our money back, but that's not guaranteed. The service would be better, but otherwise, we'd just lost €30.

Significantly less than other locations. With a 3.3 rating, they're still pretty good. We waited a long time for food. A long time for drinks, and even longer for the accompanying glass. The pizza was extremely sparsely topped. The main ingredient was hard to find, and the maker's disinterest was evident. The same goes for the service. Definitely not the best pizza in Nieuwegein. This was definitely our last time at this location 😒.

We arrived at the restaurant, thinking we'd have a nice night out with friends... but the waitress greeted us without a word, in an irritated mood. I was quite taken aback. Afterward, we wanted to take a small child upstairs to the playground. Soon, we were approached by an older woman who told us she wasn't a babysitter, even though we never left the child alone. Then we went to order, and it took over 20 minutes before we could order. After we placed our order, we had to wait another 30 minutes for our food, even though we'd only ordered three dishes. When we finally got our food, the Magherita pizza had almost no cheese and was hard. Finally, we were greeted with a grumpy ending by the woman who helped us pay.

It takes a really long time, and the waitress looks like she's very reluctant to be there. Your food isn't brought to you to be put in a box. You're not asked if you want extra drinks, and the coffee was almost cold by the time it arrived. And then you wait over an hour for your desserts. The food is also very disappointing compared to other locations.

Delicious food and good service

Good service, fast delivery and delicious pasta

Fast service and food was very good

Delicious food and friendly staff!

Friendly staff, clear menu and delicious food 😋😋

When we arrived, it looked quiet. Unfortunately, we had to wait 50 minutes!!! That was really too much, especially since we had an appointment afterward! The food itself was delicious! The service was also very friendly. The atmosphere in the building was good. I can recommend eating here, but you do need to be patient.

The wait for the food was a bit longer than usual, but otherwise it was delicious. And the staff were very friendly. It's a shame dogs aren't allowed inside!

Had dinner there this afternoon. Friendly service. Great pizza. It was just before rush hour, so the food arrived quickly.

Had a lovely meal with the family.

Unfortunately, customers are being lost!

I had a lovely meal with my children. They have a good menu, fast service, and friendly staff. We enjoyed the food, and the children played in the play equipment. The restaurant was clean and looked nice.

Super friendly service, the food was delicious and prepared with great care. Thank you and see you next time.

We had a wonderful meal last weekend! Excellent service and delicious food! We'll definitely be back!

Delicious food, great pizzas, and excellent service! We'll definitely be back, even for a quick takeout pizza; it flew out of the kitchen.

"Happy Italy - The Fast Italian" is beautifully written on their pasta signs, but I've never experienced it as slow as this weekend. We ordered, and after waiting 45 minutes, we went to check on the food. Oops, something went wrong. Apologies, a free drink, and our order being made so quickly. A full hour after arriving, we were finally able to eat. The food itself was fine. The free drink was nice, but not once did anyone come to ask if everything was to our liking. Probably because they already knew the answer. When we paid, the (older) lady said nothing, just a "Is that correct?" after we'd double-checked the receipt. I don't think she was particularly enthusiastic, because her whole body language gave it away. Even worse: the customers sitting upstairs came to pick up their orders from the kitchen and bring them to their tables upstairs... I later read in the reviews that long waits are common here. If I'd checked them earlier, we wouldn't have gone there. If you're short-staffed, fix it!

We waited about an hour and a half for our food, despite having a 6:00 PM reservation. After being seated, no one came to our table. After 15 minutes, we asked for menus ourselves, and later had to ask someone again to order. After that, it was quiet for over an hour. Only after 75 minutes did we ask where our food was. Ten minutes later, we finally got it. A chaotic and unfriendly experience. This was our last time at Happy Italy.

A disappointing chaos. Yesterday, we went for dinner with a group of 32 people. We had made reservations in advance. The reserved tables were immediately available and clean. It was supposed to be a festive end to a family day, but it turned into a disappointing chaos. There were far too few waitstaff and kitchen staff. Orders were served incorrectly. The first two pizzas weren't served for over 45 minutes. Only after waiting for over 2.5 hours did the last members of the group receive their pizza orders. And in the meantime, the entire group was forced to wait. The suggestion was made to go to the McDonald's next door... The pizzas were large but sparsely topped. Several had burnt crusts and a black crust. The pizzas were served on large, unheated plates and quickly went cold. We wanted to finish the meal with dessert. It all took so long that we had to return. All in all, a disappointing chaos.

Thanks Nicole for the good service!

After waiting two hours with small children, the food began to be served. Half an hour later, the pizzas for two people were still missing. A very disappointing experience.

We waited an hour and a half for a pizza, drinks were wrong, and food arrived wrong (and incredibly late). This was embarrassing and could easily be improved. Use table numbers when ordering and arrange for a kitchen that's well-organized. The welcome from the hostess was almost hateful; she snapped at us. The waiter did his best but had no overview. Tip: don't eat here if you want to eat at all.

The pizzas were cold, none of the staff understood how their operation worked, and they expected customers to explain it in English. Terrible place.

Poor waitress had to run the entire restaurant by herself and refused to serve outside because it was impossible. It wasn't her fault, it was the restaurant's. Not only is it unfriendly, but the staff is also overworked. Take better care of your staff!

We decided to grab a pizza. We arrived at 5:00 PM and ordered, got our food at 6:30 PM, and then waited another 60 minutes for dessert. When we went to pay, the friendly lady (who was doing her best) forgot. When we went downstairs to pay, we heard the woman say, "I'm getting an error from all these whining people." The pizza was lukewarm and tasteless. The tiramisu tasted like nothing. The red fruit with the chocolate cake was jam. Not for us anymore 😊.

Older waitress had a line of SNOT on her hand, like a giant yellow trail of PHLEGM. I got sick the next day, like really bad. She ordered our drinks but did not try to take our food order while three other people who were seated afterwards were already getting their food in.... I had to go to another waitress to ask to order. She was really polite though and apologised. Wont be coming back. Wash your hands please before you infect everyone. Also, food was decent but not worth getting sick over. I shouldve left when I saw the snot.

We wanted a quick bite to eat after a day of hiking. We were greeted immediately upon arrival and shown to a table, and our drinks were taken immediately. I wanted iced peach tea but got sparkling... The starter took a while to arrive, but it was delicious. By then, our drinks had run out, but we weren't even noticed or asked if we wanted more. The wait for the pizzas was a bit long, and when we finally got them, I was told they were out of buffalo mozzarella. Oh well, it happens. The pizzas were cold, so we sent them back. Meanwhile, I ordered drinks using the QR code, which I never received, but it was included on the bill. The service itself wasn't very enthusiastic either. There was a girl speaking English who paid little attention to the guests, wearing sweatpants, and a slightly older woman who was anything but happy and, in my opinion, did everything reluctantly.

The salmon pasta was incredibly salty. We had to wait an hour for the dessert menu, and then we waited another 50 minutes for dessert. The Nutella pizza wasn't cooked through, and the tiramisu was a scraped-together mess in a plastic cup.

Then you wait 45 minutes for two pizzas and a pasta dish on a relatively quiet evening. You have to ask where they are, and then they're served ice cold right in front of you...

We've been twice, and both times we had to wait incredibly long for something. The first time we had to wait half an hour for a ready-made tiramisu, and the second time we waited an hour for the main course, which ended up being visible on the counter for at least 10 minutes, so of course it arrived cold. And all this while it wasn't very busy. It's really not good here.

Went for dinner again today. It was pleasantly busy, but it was a real shame that one girl, who did a perfect job, had to work the entire floor, and you had to wait over two hours for everything. In the end, the girl had to scoop the ice cream herself because everything was taking so long. She apologized a hundred times, people upstairs were getting irritated, and a couple of them left early. It's getting worse. The pizza was good, it was delicious, but the time wasn't right. When you point it out, they make a joke about it at the cash register. How funny, but they lose people because of this. Oh, and about that summer iced coffee, what a disappointment! It tastes purely like milk with a touch of caramel, and then you pay €5.30 for it. If you want to imitate iced coffee, make something of it.

What a disgrace this was. I wanted to grab a bite to eat last Sunday. The average person waited two hours for their food. Due to understaffing, it was unbearable, but almost every table was full. I ended up canceling my order and going to the Golden M, where almost everyone who had left was also eating.

We entered, and all the tables were covered with empty plates and cutlery. We sat down and had to order via the QR code, which was no problem. It then took another 45 minutes for just the starter to arrive; we hadn't had any drinks yet. We'd already been asked twice if we'd ordered, but the bar staff were still calmly pouring glasses. Very poor service, and a restaurant I'd be ashamed of if I were the staff.

It all takes a very long time (1 hour and 15 minutes) before you get your food. There were three of us and my food arrived 15 minutes later. We had to wolf it down because we had an appointment (we were there at 4:45 PM), so not at the busiest time of the day... very poor!

Not great, we waited a very long time for our food. Ordering with a QR code wasn't great either. Seriously understaffed. The waitresses were making pizzas. Our ice cream had been waiting for a while...and then we had to get it ourselves. The food itself wasn't bad, but it wasn't what we've come to expect from Happy Italy.

Happy Italy... today was anything but "happy." We had a reservation and were given a table upstairs...a half-set table for 8 people, so we had to grab cutlery from another table. After our first drink, we didn't see any service. We got our appetizer right away, and then we waited over two hours for our food. Everything that could go wrong went wrong. Other guests' pizzas were getting cold, people were getting up from the table to leave... "English-speaking staff" didn't know what to do with the guests who walked out. People who finally got their food took it back with them. It was cold... We come here very often, but unfortunately, everything was ruined for this evening with 8 people. My children were already past their prime, and the fun was over for us too. We waited over fifteen minutes to pay, because there was no staff here either. What a shame for such a nice place that we used to visit so often.

Happy Italy: "The Fast Italian" that isn't so "fast." We like going to other Happy Italy locations because you can get delicious pizza or pasta quickly. We go here when we're on the go or when we don't feel like cooking. Our experience at this location was a bit different. It was still early and the restaurant was practically empty. Yet, it took fifteen minutes for us to get our drinks and sandwiches. A "please" wasn't allowed; it was casually placed on our table. Our pasta arrived half an hour after our sandwiches were finished. The food was excellent, but when we wanted ice cream after our pasta, we waited another fifteen minutes. Our plates were neatly stacked on the table; it was clear we were done. We approached a waiter, who then calmly walked on and started washing the dishes. I decided to walk over to him. He said he'd be right there, but after waiting another fifteen minutes, we decided to skip dessert. When we paid, the waiter asked if we'd like an ice cream after all. We told him we didn't want to wait so long, but we didn't respond. He seemed to care more about his female colleagues than about the guests. An older couple who took a moment to review the bill (which turned out to be incorrect) was met with rolling eyes from the same waiter. We found this quite disrespectful. We really don't mind waiting a bit when it's incredibly busy, but I think those six tables with four waiters on the floor weren't too bad. An apology for the wait would have been appropriate. This isn't the "fast Italian" we're used to.

With 3 children, a 2-hour wait for an ice-cold pizza (which they'll happily reheat for you)—wow. Never experienced that before.

We went here for the first time today after a day out. Unfortunately, it was a disappointment. We were allowed to sit upstairs. No problem, nice and close to the play area. Because of a tired child, we opted for just a pizza for everyone. We waited 40 minutes and then asked if they could check our order and if they hadn't started, we would pay for our drinks and leave. She didn't return, but coincidentally, a colleague arrived two minutes later with the pizzas (he initially went to the wrong table and served them there). The pizzas weren't as good as we were used to (we go there often in Tilburg), and the fact that they only admitted they were understaffed when we asked when our food would arrive was especially disappointing. Two pizzas, one children's pizza, and three drinks came to €50.

Always delicious food at Happy Italy, other locations are a bit more cozy.

Worst service. The first time, I waited over an hour for my food and then left. The second time, we received our pizzas after 45 minutes and our pastas much later. The staff is disorganized, but that's mainly because there's no proper management. The food is good and tasty.

Nice welcome and nice host! And delicious food,

Very good, the restaurant is quite crowded, but it takes a while to find a seat, I ordered carbonara to go, after about 10/15 minutes it was ready, the prices are okay, the service is nice and the food is large and tasty👍

Poor service. I'd like to see my own customers more satisfied than what's offered here. Everything feels standard and lacking any consideration. Don't expect any extra effort or attention from the other side. The food was okay.

The staff is friendly and the food is delicious

I recently visited your restaurant and wanted to share my feedback. While we enjoyed a delicious meal, the service experience was unfortunately disappointing. We waited quite a long time for our initial order, and when we tried to order soft drinks for the second time, my son asked the waitress three times but the drinks never arrived. It appeared that there weren’t enough staff to manage service efficiently. After waiting, we had to leave in order to pack our luggage and catch our flight. As we walked to the register, we saw the waitress finally bringing two soft drinks — but by then, we no longer needed them. I explained the situation, but the drinks were still included on our bill. The waitress told me to speak to the front desk to have them removed, and after talking to three different people, I ended up paying the full amount to avoid further delay and stress. I hope you can review your staffing and service process, as the lack of timely service and communication left us with a negative impression despite the good food. Good customer service is just as important as the meal.

There were five of us and we all chose pizza. They were all delicious, as was the ice cream. The service was good and fast, and they were attentive. We'll definitely be back.

-Very good pizzas -Friendly staff -Great location

Some of the staff (though not all) were rude, and the lack of proper management was quite noticeable. As for the food, I’d rather not comment, as other reviews have already addressed it. I certainly won’t be returning.

Strongly discouraged takeout. Worst service we've ever had. TLDR: We were there for 45 minutes to pick up something. The pizzas were cold when we went. We had to wait another 10 minutes when we arrived at the agreed-upon time, no problem. As soon as they were ready, we were told the vegan desserts we'd ordered weren't available. We had to choose from the other non-vegan desserts at the same price. We couldn't get a refund, nor could we get anything else vegan. After a few more minutes with the pizzas in hand, we asked how long it would take: 15 minutes (eventually 25). We asked if they could keep our pizzas warm, so they placed them near the oven. How warm does something stay if you place it near an oven at home? Exactly: not. After 25 minutes, we went to someone else to discuss the situation, and the desserts arrived shortly after. The cold pizzas tasted quite good, better than the discount pizza delivery places. The tiramisu, however, was worse than the cheapest one at a supermarket (almost all cream and no soaked ladyfingers), and the sweet pizza was very salty. Service: The person who "helped" us seemed utterly indifferent, and there was no consideration on several levels: 1) no timely information about the food. 2) no viable alternative (something vegan). 3) no refund if delivery wasn't made. 4) no information about the long wait time. 5) no proactive effort to deliver the food properly (i.e., hot). 6) no effective solution for the aforementioned when you ask for it. 7) no consideration for the inconvenience, such as a drink, a better dessert, an apology, or anything.

Delicious pasta. The cocktail was strong enough for the amount of drinks. The hostess could have been a little more attentive.

Unfortunately, there was a huge staff shortage, but the staff did everything they could to make it as good as possible. The most important thing was that the food was delicious and we had a great time together.

It was too busy with too few staff! One girl at the counter and the tables downstairs. Drinks were served quickly, but the food didn't arrive in 5 minutes, as advertised. The food itself was fine. But then there was a very long wait for the table to be cleared and the ice cream order to be taken. And there were 3-4 of us waiting. The excuse was that it was full. That's nice, but actually too busy with too few staff. We left without ice cream, which was actually included in the Social Deal. Too bad.

Gezellige sfeer en lekker gegeten. Bediening was vriendelijk en snel. Ook ons eten kwam vrij snel. De rose en het bier waren lekker koud en goed van smaak. De koffie en het toetje waren ook zalig. De achtergrondmuziek was precies goed. Echt een aanrader!

Unfortunately, it's a stark contrast to my previous experience. The first time, everything was fine and to my liking. The service was fantastic, very customer-focused and helpful. However, the last time, the staff was more interested in smoking cigarettes and drinking coffee than in helping guests.

Third time here, the food was fine (especially the pizza, the risotto was a bit disappointing). The service wasn't great. We had drinks at the start, but during the main course, it was impossible to get their attention to order anything else. At another table near the children's play area, a glass containing a drink fell into it. The staff saw it but didn't do anything. After asking, someone came to sweep up some glass, but not all of it, leaving some next to the path to the play area. The ice cream took a very long time, and the order wasn't picked up downstairs (we weren't the only ones this happened to).

You can get excellent pizza here. We come here often. We've noticed that sometimes it's better than others. That's a shame. The service is excellent. Plenty of play space for children on the first floor. There's also plenty of free parking.

It might be a bit too noisy for sensitive people, as some families with small children are seated upstairs. Orders can be placed via QR code or with the server. The appetizer arrived after about 10 minutes. Bruschetta: The bread was too hard, the tomato pieces were quite tasty, but the tomatoes weren't fresh. The pizza was quite good, with a thin crust in the middle and firm edges. The restaurant is okay, but the prices are on the high side, but still okay.

I was craving salmon pasta; it wasn't as busy as usual, though it was packed with takeout customers. I did have to wait a while for what I ordered to be prepared. It was worth the wait; I enjoyed my meal.