Hayai Sushi Almere in Wijk 02 Almere Stad

Great sushi restaurant to order from! Always super tasty, you really get value for money here. We have also received a free piece of cake with our order several times now, top place!

Super disgusting, inedible, chicken was completely brown, no fresh rice… a waste of money

I order from there often, but today I had to wait more than 2 hours for my food, and after calling a few times I got answers like "it will be out the door in 5 minutes!" or "they will be here any moment." I find it disrespectful; just be honest about what's going on. My child was supposed to go to sleep at 7:30 without Susan.

I would advise everyone to eat here. We walked in and there were warriors all over the place working on Eid. And despite that, the food was more than top-notch and the service even better.

Had a super delicious meal and a nice little extra, good service

Tasty food, friendly guys who helped me, and a clean place. Definitely a second time for me 😃

Delicious food and always good deals, especially if you order via their own website/app. My girlfriend and I order here regularly and even received a free piece of velvet cake today! I have never eaten on-site, but for the service and the quality of the food, I would definitely recommend it!

Very bad! Delivery time was not met, 30 minutes later than promised. The order was supposed to include free posie spring rolls (1puls 1 gratis), but I did not receive them. The Yakitori spring rolls and shrimp were cold. The sushi itself was poorly seasoned and also much too cold. All in all, I feel ripped off; I advise everyone against ordering anything here.

Great service & delicious food, super!

Thanks again for the delicious sushi. Ordered on Mother's Day, delivery took a while, but this was made up for with a free piece of red velvet cake, thank you. Have a nice day

Delicious sushi and delivered quickly

The food was meh not super tasty delivery was neat and on time. because we got so much "for free" I give it 2 stars. They really need to work on their taste and freshness

We had a super delicious meal and it was there in 30 minutes.

Tasty food and good service, they help you well!

Had a super delicious meal and the delivery driver, Amir, was very nice.

You shouldn't rush your delivery person to be faster.

Taste was not good! Didn’t like it at all. Plus kind of expensive for these small rolls. Some of them was already falling apart. Wouldn’t definitely not buying again.

I do not recommend this place to anyone. I ordered sushi from them, and it was a very bad experience. I asked them to deliver the order at a specific time, and they said it wouldn’t be a problem. However, when the delivery time came, the sushi never arrived. I tried calling them many times, but no one answered. When someone finally picked up the phone, they said they didn’t understand anything and then hung up. I am extremely dissatisfied with this service and the way they treat their customers.

Great sushi, only ginger was sadly missing

Bad. Delivery time is over 2 hours. When you call, they hang up. After calling three times, they promise we'll be there within 10 minutes. They didn't. I wish I'd read the reviews beforehand. Although, if you do read the reviews, I'm glad I didn't eat anything. A terrible place.

Ordered at 6:00 PM, food delivered at 9:35 PM. And then the food wasn't even worth the wait, because it wasn't even tasty.

After 2.5 hours, no food, and they're not even answering the phone. I think it's really awful. I understand, but this is completely irrelevant.

Delivered 2.5 hours late! Poor service. Never again!

Ordered at 18.55 at 22.24 still no food. I live 5 minutes walking distance. The employer just says "the order is on its way" ruined my dinner and evening .

Fantastic quality food at affordable prices. Usually very quick delivery. My go to for sushi.

Always order here. Always great sushi!

Delicious food, delivery person Adam was super fast!

Had delivered: delicious fresh maki boxes.

Delivered on the back of a scooter, which doesn't look professional. The food was a bit crushed, but some items didn't taste good. It was really nice that they included balloons, thanks for that!

What a completely unprofessional mess this is. The food I ordered never arrived. I called seven times, but there was no answer!

staff was super polite at the door and it was delicious

Scandalously bad, communication also extremely unprofessional.

It took them 1.5 hrs to delivery a simple order. They mention it takes 15-40 mins max. The guy who delivered also was unapologetic of this lateness. I had already eaten something when yhe order arrived. Will never order from them.

What a bad service, order delivered incorrectly, phone not reachable, went to location myself to ask where my order was, waited almost 2 hours, didn't hear any apologies, eventually order cancelled, never again will I order from here bahhh

Delicious food! And fast delivery!

Super tasty food, well packaged and quickly delivered, worth repeating

Delicious food and super fast, friendly delivery person Nour

Yesterday, I spent €150 on this disgusting company because I had guests over. The food was inedible. It seemed spoiled. I also found a hair in my sushi. Unbelievable. I'll never eat here again. First and last time.

Enjoyed the food and friendly staff, definitely recommended for sushi lovers in Almere!

Went there with the family, good atmosphere, delicious food and friendly staff!

I ate at the restaurant today, and this is what I got. I told the employee, and he said this can happen at any restaurant.

A truly great place. Super friendly staff. Me and my kids really enjoyed it. The sushi was delicious. And the price-quality ratio was perfect. Absolutely great value for money.

Very rude staff that this sushi company is

I need to edit my opinion. After a while I’ve noticed that a lot in this place has changed for better. Sushi is top, always ordering from this place, huge recommendation.

Hair in the sushi, absolutely disgusting. Never experienced this before while ordering. I had ordered from this restaurant before, and it was fine beforehand. Very unsanitary and disappointing.

Worst delivery experience ever – cold food, rude staff, and no accountability whatsoever. Don't order from here if you expect any kind of service or respect. My order arrived 45 minutes late, the food (the crispy roll and spring rolls) was cold and soggy, and the delivery driver couldn't find the address despite having clear instructions. Instead of an apology, I received rude responses and total indifference on the phone. I then had to walk to another address because otherwise, it wouldn't work… What makes it even worse: the restaurant refuses any compensation or refund, as if this was all my fault. No apology, no solution, nothing. Unprofessional and disrespectful from start to finish. I will never order from Hayai Sushi again – and I advise everyone to do the same. There are plenty of other places that do take quality and customer service seriously.

I looked at my €80 order for a second and there was a larva and an aphid in it. I did get good, clear communication from the manager, but I won't be returning.

1st time ordered from them, it was delivered quite quickly within 30 minutes only on the lettuce leaf there was a spider in the sushi container which they can't do much about, maybe wash the lettuce leaves from now on but with ease I quickly got a new container only I thought the seaweed and the chicken were quite dry so unfortunately I didn't really enjoy it but the service was great!

The fried sushi was a disaster. Tasted like an oliebol, fat and thick pieces.

I had to wait an incredible two hours for my order. Too bad I didn't read the reviews first otherwise I probably would have avoided this restaurant. I am really disappointed and quite angry.

Second time ordering from Hayai Sushi. Both times their sushi was delivered quickly and nice and hot! Happy customer here, so I will definitely order again.

The delivery was surprisingly fast thanks to Amin!

Ordered for the first time today, had a very busy shift, so no time to cook. I order food at 21:00 with a waiting time of 15-40 minutes. At 22:30 I still haven't received anything. It says online that they are actually closed, luckily someone picks up. Indicates that someone is on their way. 10 minutes later I get a call back, it turns out that something went wrong with my order and they are now on their way again. 23:00 still no food. In the meantime, my appetite has disappeared and I would like my money back.

I give 5 stars because I know how difficult it can be to run a catering establishment. Despite that, I waited 2 hours for my entire order without any compensation. I understand that misunderstandings can sometimes arise due to crowds, but this can be compensated with your guests. You guys are really great in general. Super quality sushi and friendly delivery staff. Despite today, I am still very satisfied with your branch and wish you all the best.

Today I ordered some tempura ebi rolls and unfortunately it was disappointing! Unfortunately I didn't have what they sell. Instead of sesame seeds, I had fried onions with a sauce on top. And it wasn't tasty! Also, the rice fell apart before I could dip it in the soy. Really bizarrely bad, never again.

Despite the reviews until tried. I really enjoyed it!! You'll see me again next time, hayai

The sushi was really delicious! The crispy sushi was nice and warm when it arrived. It arrived quickly and was also very affordable. The sushi also looked super nice and fresh. Definitely recommended!

After more than 2 hours and 3 calls I canceled the order. Very unprofessional behavior by the staff. Let's hope I get my €99 back.

Great help and it's super tasty, will definitely come back more often

You are nothing but fraudsters, and I demand a full refund for the order that was never delivered. I am writing to express my extreme frustration with the delivery of my sushi order. We placed the order at 7:00 PM, and by 8:00 PM, the app showed the order status as “Delivered,” but no delivery was made. We waited a bit longer, and by 9:00 PM, I began calling Hayai Sushi. No one answered the phone, so I kept calling 8 times. Finally, I got a response and was told that they would only start preparing our order in 30 minutes. They promised delivery in about an hour. However, even after an hour and then two, our order still had not been delivered. By 11:30 PM, we went to bed without receiving our order. The order was never delivered, and when I tried to get a refund, Hayai Sushi refused to return the money for an order they never delivered. Additionally, I want to point out that on Thuisbezorgd, you are modifying and deleting reviews. I have no intention of ever ordering from you again, as this behavior is absolutely unprofessional and unacceptable.

Waited another half hour for my order. There will certainly not be a second time.

Tasty sushi and friendly delivery.

Ripped off, DO NOT order here, worst experience ever! Never received my order, after waiting 3 hours I drove to them and was told that they were still working on it. Canceled immediately and asked for my money back. Not even an apology

Ordered sushi here yesterday, waited more than 3 hours. Called several phones and no one answered. When they finally answered, they asked what time it would be delivered and the boy on the phone said the delivery person would leave in 10 minutes. He indicated that it was very busy. Which is understandable on Valentine's Day but 3 hours is ridiculous. After this we waited another hour and in the end the food never arrived and we didn't hear anything again.

Ordered food at 7:14 pm. Still waiting for my food at the moment. It is now 10.18 pm.. Just 3 hours later.. My appetite is gone and most likely my money too. Tried calling several times, but no answer. Leaving voicemail is not even an option, because the inbox is full! You guys don't even deserve that one star... Wow! Really ridiculous! Update... 00.17 the doorbell rings... 5 hours later!!! "Please enjoy your meal!" It is said when opening the door. "Dude, you're 5 hours late?" "Yes, sorry it was busy..." Really scandalous, without a single phone call or message. And then having the nerve to ring the bell 5 hours later... Never again...

I ordered at 18:30 and it was delivered at 21:16.

Phone number doesn't work, waited over 2 hours and no delivery. 0 communication. Very very disappointed.

Ordered via Thuisbezorgd at 7:55 PM. Not delivered yet at 9:15 PM. I call, and then he searches by zip code, 'OK, yes, it will take another 45 minutes.' Order was simply not processed. Can easily be done over. No apologies or anything like that. I canceled the order. Never ordered here before, and never again.

We have now been waiting for our order for 3.5 hours. So I can't say anything about the quality of the food. Called about 10 times, of which the phone was answered once. Definitely not recommended.

Drama, ordered at 6:15 PM and only delivered at 9:15 PM under "as soon as possible". Tried calling several times but they just push you away. I have ordered from here before, but this was the last time.

Order never arrived. Shit people, shit customer service, and I can't even say shit food because I never got it. Really crap. Don't order from here unless you want to eat air instead of sushi.

I ordered at 7:30 PM, if I call at 10:30 PM to find out what time I can expect it and I clearly indicate that I find it disrespectful that it is taking so long, my order will be canceled and no longer taken! Grossly rude employees. I don't recommend anyone to order here.

Order placed at 7:38 PM. Still nothing received at 9:45 PM. Called 5 times in the meantime and was simply pushed away. The food is not delivered. Only received a notification at 10:00 PM that the order had been canceled. I see several people having the same problem with this case. Terrible!!!!

Ordered at 7:20 PM and received nothing at 11:54 PM. We ended up eating something else. The restaurant is not accessible and reviews on Thuisbezorgd are removed.

After 2 hours of no food delivered, I finally got through and they told me they will only start to prepare it in 15 minutes, so I cancelled, if you can't handle the volume you should not accept more orders

The food is really delicious! I had to wait 1 hour, but my order was also large, but I called and I received an apology and extra sushi with my order! This is definitely recommended

Delivery was 20 minutes later, the avocado in the poke bowl (little salmon for 11.50 euros) was unfortunately overripe (see photos) as well as in the 3 boxes we ordered = overripe! You cannot and should not sell that, disappointing, only the Salmon Lovers Box was fair to good, hence 2 stars. We had indicated 1 box without sesame, but they did not add sesame for the entire order. Price-quality ratio is unfortunately not okay.... a real shame, because it used to be better!

Ordered for the first time and it was a bit late at 9:35 PM knowing they close at 10 PM, but I assumed that delivery would take a little longer because I was close to closing time, but it wasn't too bad! And everything arrived fresh and hot good sushi! Recommended!! Thank you !

super tasty very good performance❤️

I’ve had my fair share of bad experiences ordering in, but this place takes the top spot by a mile. Ordered at 5:30 with the app saying it takes 25-45 minutes. Fine. Between then and 7:20 I called twice to follow up expressing my irritation, only to be told ‘it’s busy, we apologize’. At 7:44 I called once more to cancel, upon which I was told they already canceled as they did not tolerate my tone on the phone. Absolutely insane. For the life of me don’t understand why these people chose the service industry. They don’t own up to the fact they cannot handle high volume, they just take your order and let you wait. Reading the food ratings below however, I think I was spared a worse experience. Thanks Hayai sushi, for not delivering my order!

I get sushi here once or twice a month, and yesterday I threw away an entire container because the "tuna" in the sushi was not fresh tuna like I'm used to, but canned tuna and you pay quite a bit extra for that, I'm still going. order once and file an official complaint and if this continues I will look for another sushi supplier

The delivery time was 45 min more than expected delivery time. When I called the restaurant and started speaking English the guy on the phone hang up on me when I tried to give him my address of delivery. Afterwards my friend who speaks Dutch called them and they said to wait 10-15 min more and finally sushi arrived. Other rolls tasted fine and weren’t small as others restaurants make them. I had hot rolls in my order and they were not hot at all..

The food was delicious, but unfortunately we had to wait more than an hour for delivery. When we called for the first time to ask where our order was, they just hung up without explanation. Hopefully customer service will improve in the future

Delivery guy was friendly. Other than that, still as crappy as in the rest of the reviews.

Ordered sushi and a coke, they forgot. I called, within 20 minutes they brought the coke with some extra sushi. Very friendly and warm, toppers.

I was discouraged by the comments on this place, but the sushi’s are nice!

It was delicious. Nice warm atmosphere.

Very tasty, I will definitely come here again 👍🏼

horrible experience. i ordered deep fried sushi 38euro. the food smelled sour and tasted like vinegar. i knew for sure the food was spoiled and inedible. i brought the food box to the shop and told them about it. the manager was annoyed and didnt take responsibility for it. i left the food box there for them. horrible. first time and last time.

Surprise package was delicious!

I rarely give one star to a restaurant but I think, for this one situation it might be needed. Don’t get me wrong the delivery driver was sweet and polite. But the food I ordered, was not meeting my expectations. I ordered two warm dishes, they were cold. Next to that I order sushi which I don’t think was prepared properly. My gut is telling me that it was also not good, as I am almost vomiting. I find it a shame because I was hoping to find more good restaurants that offer sushi and poke bowls. Also for 14.55 for a small poke bowl is mind blowing. The bowl size is shown in the picture.

Bad service!! ..I have to wait a day for my order, really dirty restaurant!

I ordered sushi when I opened the package it smelled quite like the fried oil, I called to discuss the issue and received poor service. I don't recommend it to anyone

VERY BAD EXPERIENCE!!!!! Never again!!!! Received my order after more than 1.5 hours! No call or apology. Sushi fell apart! Couldn't eat it. Straight into the trash. You didn't get any free rolls! I never order and recommend never ordering here. Should have just called golden house.

Not tasty at all. And as a cherry on the top, I was waiting for more than 2 hours to deliver the food. It arrived and one of the ordered food was smashed in the box. The sushi was not tasty at all and I found other food rolled in it. Do not recommend at all.

Crappy sushi and crappy service. Delivery hours late without any notification and put on hold for 15 minutes when calling later. The fish was smelly and definitely not fresh. I will never order from here again and I would also advise others against ordering from here.

Definitely not recommended, sushi is not tasty and if you write something in comments it is apparently not because of the free roll, so you do not get what is advertised. The only plus point was the fast delivery, but that's all.

It said delivered between 20-40 minutes. I ordered at 6:43 PM and it was just delivered at 8:15 PM... I didn't let anyone know in the meantime that it was getting later or was busy. There is a promotion if you spend €15 or more you get 1 free roll, so I specified tempura ebi and get crispy mayo. I also received the sushi that was very unappetizing and the sushi itself was really not tasty or fresh. I really regret spending €30 on this!!

The food was delicious, delivered between 30 and 25 minutes

After I placed an order, I received my order two hours later. The sushi was not tasty at all. A very bad experience.