KFC in Wijk 14 Buitengebied Harderwijk

We were here in the early afternoon; it was pleasantly quiet, the service was prompt, and the food was served nice and hot. Additionally, the location was very clean, and the restrooms looked tidy as well. We will certainly come back again.

Had to wait a bit (it was busy too). But fresh chicken and fries afterwards 👍

One of the lesser KFCs: you order a Box Meal and get a bag with 3 mini pieces of chicken and an ice cream with fries.

The chicken is very good and the service is great! Definitely recommended.

Sometimes food is good sometimes cold and feels like overnight kept / old food. Soap is finished mostly in men's toilet. Sometimes they give food quickly Sometimes take too long.

The food was really great! The ice cream afterwards was particularly bad, unfortunately. The Sunday chocolate tasted awful; I initially thought it was the wooden spoon. That wasn't the case, as others ate a Sunday Twix and found that tasty. It turned out to be the chocolate sauce that was faulty. I reported it at the counter, where I was given a new ice cream with the same bad sauce. I then asked if they wanted to taste it, but no, the sauce was fine. So I had the ice cream thrown away; I received no apology and no other ice cream. My complaint was not taken seriously, which is a real shame.

You know what you're getting. Regularly new products with varying success.

The staff was unfriendly and, as always, the chicken was lukewarm.... worthless place

I don't think I need to add anything else.

"Fast Food" we waited 30min in a half Full Restaurant. So Bad.

Waited forever for the order. Next time I'll go to Burger King 🙄

I asked if there was a hair in my chicken but it was normal so we walked back. A little later a pretty tanned lady with glasses came to bring us 2 pieces of chicken, really top service here 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

Having to wait too long; after an hour the order arrived. Ordering something is difficult, talking to the employee, the atmosphere isn't getting any better like this.

Had a tasty and relatively quick meal. Ordering via the kiosk was a complete nightmare, but a very nice young lady from KFC was extremely helpful. Top notch!!👍🏼

Haven't eaten anything yet, managed to place an order after 15 minutes, and then waited half an hour for your food. Fast food??????

The worst KFC ever. Chicken was probably from the previous day,just re-heated. Messed up my apertide.

You have to wait a long time for your food, and if you order online and the product turns out to be sold out, you lose your money.

Actually, 1 star is still too much. Nicely advertised ice creams on the poster. Ordered online, unavailable. But you don't get your money back. Strange concept. Unfriendly, aggressive staff, half of whom don't speak Dutch. I wouldn't go here. It takes a long time to get food (& I've experienced this here before, the drive-thru is slow too).

Waited 20 minutes in the drive-thru with only one car in front. Then the food got cold as well.

30min waiting time is too much. Dry meat, dead Wraps is the result

Dried-out hamburgers, not fresh.

Food is just same every kfc but staff very unfriendly a tall dark man, I have been here 03 August 2026 around 14.00

Slow food 20 min for a small meal

Even though there are hardly any customers, the wait for your order is very long. Then, after 25 minutes, you receive cold food. So, this was a one-off.

Would give 0 stars if I could. Waited 30 minutes for 2 milkshakes and fries.

I thought I'd seen it all, but KFC Harderwijk is even worse than Zwolle: an overstressed employee who flies out at 11:00 PM screaming, "I have nothing left, everything is sold out. If you want a drink, just go inside." Burger King should be replaced by Trump Plaza. Inedible, a milkshake with hair in it and some sort of fries. Shut the whole lot down.

The employees are incredibly slow.

Just waited 55 minutes for the order, they are so fast here.

I'm not a complainer, but waiting 55-60 minutes for food and then getting a response from a little guy saying everyone is waiting, yeahhhhh, that drives me crazy. It's also due to the management under paid, unmotivated people. McDonald's is better at this.

It takes a very long time to lose the desire to eat

Had to wait just over 20 minutes just to pay. People in front of us came back to the window because the order wasn't right. We drove away.

Bad service! I sat waiting for over 45 minutes. I completely understand that there is a staff shortage, but 45 minutes is really too long in my opinion.

Just stay away. 30 minutes waiting time, they run out of forks for loaded fries, the corn is missing and etc. And other customers angry also when waiting for getting things Solved, with very low succes rate. So in short, worst kfc ever, and we should at checked the rating first, Thats my fault, then we had skipt it, as I recomend all should do.

I don't understand why you have a drive-through if you don't take orders. Then you put people on hold. After waiting 14 minutes without being able to order, we drove on.

A standard KFC. Just a bit bigger.

We were there a couple of days ago, and our experience was good. We had no problem parking, the self-service kiosks worked well, the restaurant was clean, the food was served quickly and at a good temperature (freshly made), and as for the staff, it's clear it's not their dream job, and they're there because they have no other choice, but at least they seem to be working. In our case, we would recommend going to this KFC.

A Sandra Debugger King next to it was already closed. It was so big that a photo of it didn't do it justice. So you probably wouldn't have found this little box again. All gone from the original cups?

It's a shame they don't offer refills. They pour drinks into your glass because the machines are turned off. When you ask for refills, they say they don't do them. The food is fine, like at any other location in the chain.

The manager was on the phone behind the cash register and made us wait 10 minutes. The entire restaurant was also dirty.

Service and preparation time are a disaster. 45 minutes per order.

Terrible service, the people are very loud and give rude answers to everything. I waited 32 minutes for food which was lukewarm, even though the whole place was empty. The staff should be ashamed, terrible.

Wait 45 min for order Tables and floor fishy Bine very hot and stuffy Order missing

Manager’s Racist Comments, Aggressive Threats and Post-Visit Harassment. Visited on 20-06-2026 around 19:30. While we were still waiting for our order, the manager approached our table in an aggressive and confrontational manner and attempted to remove our order number stand even though we had not yet received our food. When we explained we were still waiting, his behaviour remained unnecessarily hostile. After our order arrived, I politely asked for a fork/spoon for my Zinger Dunk-it Dip. He refused and stated that cutlery is only provided with ice cream products. When I questioned his rude and aggressive attitude, instead of de-escalating the situation, he escalated it further by threatening to call the police and saying we would be banned for one year, despite us not having done anything wrong. During the interaction, the manager also made comments that we perceived as racist and inappropriate, which were unacceptable in a customer service environment and have also been documented. As we left the restaurant, and after his threats of calling the police did not have the intended effect, the situation escalated further in a different way. The manager then followed us outside, appeared to take a photo of our car, and made what we perceived as threatening gestures. This left us feeling unsafe and harassed even after leaving the premises. Further documentation of the incident is available and will be provided depending on how KFC management chooses to process this complaint. Overall, this was a distressing and unacceptable experience. Customers should not be treated with intimidation, threats, or harassment for simply waiting for their order and asking reasonable questions.

Really pretty good and fast for a KFC in the Netherlands.

Waited almost half an hour for 1 bunket, really terrible.

A huge improvement compared to a year ago. Cleaner, faster.

Unmotivated staff create a weak impression and an unpleasant atmosphere. After waiting half an hour in the rush, we did get food that was nice and hot and tasty; they are definitely capable!

I went to KFC and there was hair in my drink and fries. When I went to the manager about this, she said, "Bring proof." At that moment, I had already thrown the hair on the floor. When I pointed it out, she said, "That could be from anyone." Furthermore, it isn't really clean here; the tables are dirty, etc. This is my honest review, and I feel this needs attention.

The food was cold upon arrival, and I had to wait 25 minutes for my order. I am never going here again. Shame on you, KFC!

Unpleasant dark-skinned gentleman at the counter. He showed absolutely no understanding. I politely asked if I could speak to another employee. According to the gentleman, that wasn't possible because he was supposedly the manager. Everything was a hassle for him. Finally, a very friendly woman and a sweet Turkish man came over who were able to help us well and put that mean dark-skinned gentleman in his place. You need more employees like that sweet woman and man than selfish, unfriendly counter staff.

Just imagine: on a sunny Sunday evening, after a long drive, you get a craving for fried chicken. It is often circumstances like these that draw people to a KFC roadside diner. After many kilometers on the highway, our brains weren't as sharp as usual. Warning signs, such as the frustrated line of people at the checkout and the understaffed kitchen, escaped our notice. But we soon realized that this was going to be a long wait. It wasn't until an hour later that our food was placed on the table in front of us. Fortunately, the greasy, fried chicken mess tasted really good. Also, compliments to the staff for keeping their cool despite the stifling atmosphere. KFC would have scored a passing grade if they had informed us about the long wait. Normally, I am somewhat skeptical of the hurried, faster-is-better society we live in. But after a long drive, I just want food right in front of me, darn it!

Yesterday, I placed an order at KFC via the self-service kiosk. I deliberately chose the option to have my food served at the table, as this option is offered. Consequently, one is entitled to expect that this service is actually provided. However, when I had to enter my table number, I noticed that all the numbered table signs had been removed. As a result, I was unable to enter a correct table number. It seemed to me as if these had been deliberately removed so that table service would no longer be necessary. Since I could not choose another number, I entered number 1 and then politely indicated at the counter that I was the one who had placed order number 1, so that my food could still be brought to the table. Instead of a helpful response, I was snapped at by the manager at the cashier in a very unfriendly and aggressive tone with the words: “WAIT HERE.” When I explained once again that I had chosen table service and expected this service to be provided, I received the same response again: “WAIT HERE.” I experienced this as particularly unfriendly and disrespectful to customers. Subsequently, my order was left at the counter for quite some time without anyone making the effort to bring it to my table, despite my earlier explanation. I indicated that I would file a complaint about this. The employee in question stated that he was the manager but refused to provide his name. I took photos and video footage of both the food at the counter and the missing table number plates. Very disappointing experience. I have never been treated this way in a restaurant before. When you offer a service, it should be performed. I will therefore file this complaint with KFC and am curious to see how this is handled.

A very bad KFC; the food here is inedible. We saw staff putting their hands in the trash can and just sitting down to eat again, and we had to wait 1 hour for the food, and it was just ice cold. Never again at this KFC.

I just stood waiting for almost an hour for an order. I feel very sorry for the staff, but if they neatly marked off what was ready on the board and worked in order, they would get a lot less hassle. Then the customer could see approximately how long it takes and when it's their turn. But they just do whatever they want. All orders mixed up. According to the board, my order had been ready for fifteen minutes, but it just didn't arrive. Meanwhile, much higher order numbers were going over the counter. It was a very busy moment right now, but previous experiences weren't much better. It always takes a long time here. It's just that the hot wings are so delicious.

Visited a KFC again for the first time in ages; the food we ate there was good. I thought I'd order something small via the app for those staying at home. The app indicated it would be ready in 5 minutes, great! It was also super quiet. After 5 minutes, a notification that it was ready. After inquiring at the takeout counter, they said, "Oh, we're getting started on it..." After waiting another 15 minutes and staff doing absolutely nothing, the person I spoke to told me, "Oh, they're just putting them in the oil." I said, "Excuse me? It was supposed to take 5 minutes," they said, "Yes, but it's busy and you're not the only one," etc... There was no rush, just staff doing nothing; finally, it was ready 5 minutes later. But 30 minutes in total. A worthless experience; staff completely lethargic, everything seems difficult for them.

Bad service, especially in the drive-thru

What a disaster. 30-minute wait for fries and a shake!! the place is almost empty, very few customers. No air conditioning, 30 degrees inside. Unbearable! we waited patiently and didn't get a single shake....

I ordered a chicken salad and fries. I waited 25 minutes for my order. I received cold, wet, unsalted fries. They were stale. I asked for a replacement. The lady was very rude, threw salt at me, and said she wouldn't do anything about it. I left her the box of fries. I didn't get a new one. I understand they were probably busy at the time. However, that's no reason to serve cold food and be rude. I should also add that the salad was half the usual amount. I'm attaching a photo of my fries—they're still there in the red box. Bon appetit to whoever eats them.

Getting closed early for the umpteenth time. It says online that it's open until 11:00 PM. Closed again at 10:00 PM.

Delicious and hot food! I had a very positive experience eating here. The atmosphere could have been a bit better, but for a fast-food chain, it's actually fine. For a KFC, this is a good location. You can also get a refill, but without ice cream, which is a shame.

The staff is very rude and pushy. When I calmly asked about the status of my order after 16 minutes, I received an intrusive remark (from someone presumably higher up, his cap completely askew and seemingly uninterested) that I should just sit down and the order would ‘be on its way’… it wasn't, I walked around waiting for 20 minutes and my food was stale. Meanwhile, that same employee was just casually chatting pleasantly with guests… Not recommended, better go somewhere else…

Stood in the drive-thru for 25 minutes to buy 1 milkshake

I come here often and every time again a very nice atmosphere, of course people make mistakes but it is also solved immediately. The nice manager with gray blouse and headscarf is really always ready to help you. I really like her! You can really put her in the spotlight. Love

I am a huge fan of KFC, but this branch really needs to be ashamed! I ordered from home in advance. It’s about a 10-minute bike ride, so I could pick it up fresh right away. Or so I thought... First of all, I got a message after just 2 minutes that it was ready. Huh? How is that even possible?! Anyway, I cycled my ass off... I arrived there, and nothing was ready yet. The whole board covered in numbers, complete chaos, angry people, employees running around like headless chickens (haha)... I don't need priority, mind you! But an online order of nearly 80 euros, where you get a notification that it’s ready after just 2 minutes, and then having to wait another half hour in the restaurant???!!! And when my food was finally ready, the drinks had been sitting there for well over fifteen minutes... I even had to ask for new drinks to be made myself... Is it any wonder? As I said, I am a real fan of KFC, but absolutely not of this branch. A major effort will have to be made there to do justice to the beautiful name!

Nothing can ever go right at this KFC; you order a burger meal and get everything except the burger. This isn't a one-off; you have to check your order as a matter of course to make sure everything is included. Whether it's busy or deserted, things always go wrong.

Had to wait an hour for our food. Want to grab a bite to eat on the go? Then not here. They are understaffed and also think it's strange when you come back after 45 minutes to ask where the food is. So stay away.

Bad service from a person from the Eastern Bloc and the manager was also terrible if I could give 0 stars I would do so

Old food, food is missing, cola is flat, location is dirty, sloppy work, etc. This can be done better, fix your KFC!

Ordered a Coke, nice little bit of ice in it. No… just those small stupid pieces that you swallow while trying to drink.. Fire zipper burger (€6.99) and Fire twister with extra bacon and cheese (€6.99)… neither was spicy at all, and the extra bacon and cheese ordered for a hefty €1 was a small slice of bacon and a nasty lukewarm ‘cheese’ slice…. Additionally, 3 filet bites… (€2.99!!) were 3 very stupid pieces…. In short… spent €20 and had an incredibly bad experience… You won’t see me back here again

I ordered a box meal, didn't get a box Order received within 5 minutes, cold fries, old and dirty corn on the cob Burger was fine, wings were ok The only good thing was the water with the order 1 star, won't be coming back

Chaos tent, and bakers with nice plates

Seriously? This is the original size I go talk to the manager if this not too small? She said “I cannot help it is from the bag and this is the only thing they have “ I expected the change another one but “you don’t know how to talk to me “ that what I got ????? BAD SERVICE and see thoughts all reviews well none surprise for 1star. Head office pls kindly fix it Date:20 Apr 2026 time 15:50 PM you can track who’s is the girl manager working at this time maybe too young to fix this kind of problem.

This time everything was just dry, not the standard it is supposed to have. And it is noticeable that the tenders or strips have been almost halved in proportion. Shrinkage has struck here too, a shame and actually even shameful for that price.

I've been waiting for my order for half an hour already; it wasn't that much, a bit of a waste.

Food didnt taste good and cola was wasnt cola it tastes horrible and the workers?! They harassed me. I dont recommend ever coming here

We only come here because my children really want to go to KFC and the taste is okay. But the staff here are so slow; they just shuffle when they walk. And it takes so long. They can't even manage a smile. Something always goes wrong with the order, something is missing, or the wrong product. I would go completely crazy if I were a manager. Two stars because the food is decent.

After waiting 40 minutes I asked for money back, it wasn't even really busy, the restaurant was dirty, toilets even worse, rubbish next to the bins because they were full, staff shouts and is not friendly, if you don't have enough staff, don't do table service because an uninterested employee who brings something away is not a calling card!

Didn't go inside, just picked up a parked trailer.

It takes a very long time to get your food. People in the drive-thru go first. So if it's busy there, you can wait inside for a very long time. The manager was also very unfriendly when I mentioned I had already been waiting 45 minutes for my small order. He just told me I should be patient. I will never come here again.

It seems like KFC has lost it's sizzle.... definitely no longer want to lick my fingers afterwards, just wash the shame and guilt of them.

The food was fine. Unfortunately, there were disgusting white lumps or something in my cola. Very gross. The staff didn't say a word.

I'm really not picky, but it just wasn't good. First of all, the fact that I got a rib instead of two chicken legs is really disappointing. I asked about it, and apparently that's just how it's supposed to be. Additionally, the hamburger was more sauce than chicken; the chicken was so small that I ended up eating nothing but bread with sauce. Furthermore, the chicken was dry. Very disappointing! Come on KFC, do something about it! Otherwise, you'll just lose more customers.

The restaurant was almost empty, and the order was ready after 15 minutes. The food was cold.

If I arrive at 22:45 and the place closes at 23:00, I expect to still be able to order food, not that the whole team has already cleaned everything up and there is no food left to get; very disappointing...

I was there with my friends, I waited 20 minutes for a meal deal and then that one lady even told me not to hide my plate. Really a bad experience, never chicken again.

Chicken, always good. Better than McDonald's. This is actually filling. OK then...

This isn't KFC. It tastes different every time. It's simply the worst KFC in the Netherlands... staff changes every time. I don't understand why KFC isn't doing anything to improve the quality here. Such a shame.

Back at KFC after a long time...but I know why...long wait at the pickup point, long wait at the kiosk, unfriendly lady, and the refried chicken pieces were terrible. The 10-piece bucket was terrible! I haven't seen it since.

This is my worst fast-food experience ever. It started with my food being missing ingredients without any prior notice. When I went to the counter about it, the blame was immediately shifted to a colleague. The counter clerk said the bacon was out of stock, but she was mainly annoyed that I mentioned it. After explaining three times that I'm not okay with paying for something and not getting it, she finally offered compensation in the form of different food or drinks. I ultimately didn't accept this, but the fact that there's zero acknowledgement that they're wrong, standing at the counter in irritation, bringing the food, hoping you don't notice, and then not even immediately thinking about a solution, is beyond me. This is the last time I'll ever eat at this KFC, and I highly recommend against it.

Ordered 2 original chickens. It arrived within a few minutes. Just what I feared: it wasn't warm and the outside wasn't crispy, but limp and soggy. The inside was a bit dry. So I think it had already been sitting under the lamp for a while. Such a shame, especially when it's not busy. Just order it a la minute, I'll wait! The gentleman at the window was friendly and polite.

Total chaos. You shouldn't expect too much from KFC when it comes to service, of course, but this was absolutely out of this world. Disinterested staff walking around apathetically as if on morphine. A team leader desperately trying to save the day, repeatedly yelling at a customer, "WHAT DID YOU ORDER?!?!" Orders going haywire. Complaining people at the counter. Cold fries. And it wasn't even busy.

Order an (expensive) burger...they just forgot to put the chicken on it. And just a hash brown on your bun isn't worth what you pay for!

What a great guy at the counter (probably the manager) the food was served quickly. Nice and hot and delicious food.

I've been waiting for hot wings for 30 minutes... this is bizarre

Not disappointed. We got takeout and everything was good 👌

Two bad experiences in a row. We came here in July 2025 and we had to wait almost an hour before the meal finally arrived. Now, in December 2025 we ordered meals for four including two veggie burgers (the terminal had no problems with the order) and they delivered everything except the two veggie burgers, so the meals for half of our family... without discussing anything beforehand. So we spent 20-25 minutes waiting for an unacceptable proposition! Fortunately we got all our money back and we had plenty of veggie options at the Burger King next door.

I was there recently with my friends after practice on a Wednesday evening. We come here often, and I have to say, the guy who made all our orders deserves a round of applause! He's always friendly and quick with delivery. Give this guy a raise!

Waiting for an order can make you old.

The Zinger burgers weren't topped with anything special, but they were tasty. The fries were so salty you could practically feel your kidneys shredding, but that's beside the point. The staff were completely absent from the moment we ordered until the moment we took them away... I think I've seen happier cows in a random winter pasture!

I've never seen such a bad KFC. The place is simply ruined; all the employees, plus 80% of the customers, were junkies. All the tables and floor looked disgusting. I ate a Twister wrap after half an hour of diarrhea. A lot of things need to be done there asap by a good manager.