KFC in Mortiere

After eating burgers and fries i felt really sick, food was cold too when i received my order, staff is good tho but the place itself is pretty dirty

What a terrible KFC this is. Such a shame. You always have to double-check your order because it's often wrong or they've forgotten something. And you can expect long waits, whether it's busy or quiet. An hour is definitely possible. I also gave pickup a try, but that's just as terrible.

We came there before 6pm and there was almost nothing left to order. Apparently it was chicken wings Wednesday so the chicken wings (and more items on the menu) were sold out so they said we should have came earlier or to try again next week…

The chicken was nice and fresh and tasted good.

The term FAST food restaurant isn't entirely understood here... you can easily wait half an hour for your burger...

We waited over half an hour for our order to be ready. Then came lukewarm fries and chicken; half of the chicken looked like it had already been fried for the third time. Extremely unfriendly staff, who barely spoke Dutch. A very disappointing visit.

They charge me 12 euros for something that should only cost 8 euros. You never get a receipt here, nobody speaks Dutch, and they're extremely rude. As soon as I get home, I check my statement to see what I paid, and it's 4 euros too much. But yeah, try explaining that if you don't get a receipt. Then I call them well before closing time, and nobody answers, probably because they're afraid to speak Dutch. A little tip: don't hire people who don't speak the language; it's ridiculous. The English of those who do speak it is extremely poor. This isn't the first time this kind of thing has happened; it's been going on for a very long time. The service is poor and slow; sometimes you wait 30 minutes in the drive-through for your food and nobody even says anything. "Here's your food, and get lost." If you're waiting inside, it sometimes takes half an hour to get it. There's only one person in the entire KFC who has the company's best interests at heart: the young man in management who speaks Dutch. He's extremely polite and friendly. But the rest are truly subpar. Such a shame, especially since it was a fantastic KFC just a few years ago.

Had a nice meal, requested an adjustment for the bucket and it was arranged quickly.

Was good service and tasty food

Great atmosphere and the food is really tasty, clock it.

Fast food, nothing more. It's okay because there's chicken, but otherwise, nothing special.

Delicious milkshakes and the chicken is also delicious.

The food was delicious and fast

I thought it was super delicious

Horrible, the order was ready 55 minutes later than stated. Everyone had to wait a long time, and several people didn't even pick up their orders because I think they went elsewhere due to hunger. If there's an emergency or no management, there should at least be some kind of apology. All you get here are grumpy people loudly shouting the number of orders people placed an hour earlier, and sometimes even leaving already. Regarding the food itself, it was lukewarm/cold, and there was no sauce, as many people here have stated the orders were incorrect. In short, I'd rather drive 30 minutes for another KFC than visit this one. I'll never go there again. A disgrace to KFC.

We've now waited 50 minutes for our food for the second time. We'll never come back.

I had an amazing time here best food and great service

It was really delicious and it tastes more

I've tried to give this KFC a fair chance several times now, but unfortunately, it's always a disappointment. Upon entering, you immediately notice how dirty the floor is; food scraps are everywhere, as if it hasn't been cleaned in hours. The staff's hygiene also leaves much to be desired. Not a single staff member wears a hairnet, and to my surprise, one of them was even calmly drinking her own drink in the middle of the restaurant, among the customers. That doesn't exactly come across as professional. What makes it all even more frustrating is that even in a nearly empty restaurant, you have to wait over 30 minutes for your order. (Hence the time to write this review.) Meanwhile, you see staff wandering around, complaining about how hard they're working, and doing little. When you finally get your food, it turns out to be wrong. If you raise a concern, they only sigh and reluctantly make adjustments. In short: a particularly bad experience, and this has happened several times. It seems there's no management or oversight whatsoever here. It's a real shame, but this branch really leaves everything to be desired in terms of service, hygiene and customer friendliness.

It was probably the worst KFC we've ever been to. The tables weren't clean, there were whole portions of fries lying on the floor under the table, the restrooms smelled so disgusting and weren't clean. The staff were unfriendly and it took forever to order, and the fries were already cooked right away and were consequently soggy and cold.

There are no hot drinks in the establishment...not at all.

Never go here! Bad, unfriendly service, it's all wrong. You pay for your order and then you don't even get half of it. And then they claim that what we said is wrong, and even when you show them your receipt, they still claim it's wrong. It's unbelievable the people who work there.

I gave them another try after years, but nope, still the WORST KFC in the Netherlands. First, I paid 22 euros for two Twisters, two Cokes, and two so-called medium fries, smaller than what used to be small fries. Bland, lukewarm junk. Then I ordered an ice cream. After 20 minutes, still nothing. Still 11 orders ahead of me. No, an ice cream can't be squeezed in; everything has to be in the order of order. Meanwhile, customers whose orders were ready were complaining that something had gone wrong. I just walked away. If someone comes to the counter, there's probably finally a sundae waiting for them with order number 501. Enjoy!

Due to the crowds, the fries have run out and we have now been waiting 40 minutes for 2 medium menus

Buy a box of hot wings and ask if they are hot. When I get home they are lukewarm and when I ask if they are hot I live 5 minutes from them so you expect them to be hot. Call them and they tell you they are just yelling at you. They were 70 degrees Celsius. This is really not the case. I advise you not to go there.

Waited an hour for a milkshake and a burger...milkshake had melted in the meantime

dirty smelly toilets without soap, waiting for simple order for over 30minutes

Long wait after ordering. Food was good. Friendliness could be better at the Middelburg branch.

"Fast food" I don't think so, it's mega slow here, you could catch a chicken, slaughter it and prepare it and then you'll be there even sooner

Chicken too greasy. Fries lukewarm and limp. Communication difficult with someone who doesn't speak Dutch well.

It was quiet when we arrived and we ordered two ice creams. They took 15 minutes to make, so the cow probably still needed milking.

I really wanted a coconut milkshake, but I got vanilla. It can't be that hard, can it?

Yesterday I ordered a menu, and the hamburger had pork (bacon) in it, even though we never asked. I don't eat pork, so what am I supposed to do with it? KFC, this isn't right, is it?

Delicious food and a lovely employee

1 soldier is that girl in the kitchen I think her name is Khatoen if you read this you are a fat fighter

Khatoen can make such delicious food that if I could have tipped her I would have given her a 100 euro tip.

Delicious food and the staff called Khatoen are very sweet and helpful.

Khatoen can make really tasty food and is very helpful

Khatoen is an amazing cook! Her food is always delicious and carefully prepared. She's also very helpful and always willing to help. Highly recommended! 👏

Great food and the employee is Khatoen is really nice and helpful and she can make good food

Delicious food, lovely people and Gatoen is really cute.

very nice people, and good service!

Gatoen is cute and they have delicious food and lovely people 😘😘😘😘

Gatoen is cute and they have delicious food and lovely people

Gatoen is cute and they have delicious food and lovely people

Great restaurant, fast food and friendly customer service

Not a good experience... The drive-thru staff is unfriendly, the restrooms are broken and dirty, and I've already returned home twice with incorrect orders (too few and the wrong items). In short, there's still plenty of room for improvement. On the plus side, the food we did receive was very tasty.

The staff isn't particularly friendly. The food is just okay.

Service is excellent, nothing to complain about here

My experience at KFC in Middelburg was truly disappointing. The staff was rude and unhelpful, which made the experience even worse. Furthermore, we discovered that all the advertised Squid Game menu items we had intended to order were missing. This was a real shame. The wait was incredibly long, despite there being very few people in the restaurant. I don't understand why they couldn't handle the situation more efficiently. However, the food itself was good, so we hoped the service would be up to par. Unfortunately, I don't recommend this KFC due to the poor service and order processing. Hopefully, they improve soon.

Very tasty, pleasantly fast service, definitely recommended

I would like to express my disappointment regarding a recent experience at your Middelburg location. On July 29, 2025, I placed an order for €66.71. While I didn't mind waiting half an hour, it was even more frustrating to discover upon returning home that I had received a cheaper Variety Bucket instead of the 10 Original Pieces I actually ordered. Considering the amount I paid, I expected a correct order and a higher level of service. I also noticed that the staff seemed chaotic and disoriented. Communication was difficult, partly because many employees spoke little or no Dutch. When I tried to contact them by phone to discuss this, it turned out to be impossible – they either didn't answer or didn't respond. I would kindly ask you to take this situation seriously. It might be advisable to pay extra attention to staff training and ensure clear guidance within the team.

Closed, they don't update their status

One of the best KFCs I've ever been to. And I've been to many. Clean and delicious food. Unfortunately, it was very empty; I hope more people come.

Messy and very dirty, and I haven't even mentioned the restrooms. You wouldn't even walk your dog there.

They beg you to leave a review and 5 stars, in exchange for which they promise a discount card valid for a year... no sooner said than done... once I checked the card outside, it turned out to be a discount card for 2023... Also, the food is cold, the fries are limp, and there's no friendliness!

Great food i come so often the people are amazing and the atmosphere is great

Delicious chicken good prefosional staff

Super tasty food and the different types of chicken are delicious!!

Delicious food and Gatoen is a very nice girl

Visited KFC Middelburg yesterday and was disappointed. +helped quickly +enormous seating space -food was lukewarm to cold -corn on the cob instead of coleslaw I have no idea why that was, we were the only customers at the cash register, and after our order the cashier walked to the kitchen. Then I complained via Twitter and email.

Fast service, clean and friendly

Employees do not speak Dutch, especially at the cash register, and in addition you have to wait 15 minutes for your order to be ready, even though it was not a busy time. Too bad I won't go again.

The service is very bad, the hygiene is also very bad and I don't feel like eating.

One of my favorite takeaways, where I won't be going again. They had a malfunction in a heating device and instead of telling customers, they just gave them cold hamburgers. Luckily I checked my food before I went home and felt my burger was stone cold. When l showed the staff, they said they couldn't help me and the manager was on a call so I had to wait to get my money back. And best of all, people at the counter didn't even speak Dutch.....Forward a couple of months.... today my daughter wanted to try the Korean meal, so I give in and order KFC... with a Red Bull Watermelon, which is on the menu if you add €1,75. Get my order and the replacedit with a regular Red Bull, I don't really like regular Red Bull so ask him where my watermelon one is , and not in stock (but you leave it on the ordering kiosk) .. so I walk out with a Pepsi at an extra cost of €1,75 .. Hopeless

Good! Now one in Zeeland Flanders!

The food is very bad, the service is unfriendly staff and it is dirty

Today I went to the drive through, super unfriendly staff, grumpy woman, at 9:30 pm no more chicken because it was sold out, and then you are open until 11 pm!!!! Terrible!!!!

This was the worst experience I’ve ever had at a KFC restaurant. The staff were unprofessional and showed no respect to customers. The food was of poor quality, and our order was incomplete. There was someone claiming to be the branch manager named “Michael,” but his behavior was far from professional. All the employees we encountered were rude and disrespectful. We also felt a sense of discrimination, especially because some women in our group were wearing hijabs. This is a place I will never visit again, and I strongly advise others to avoid this branch as long as such terrible staff remain.

How am I gonna come kfc at 22.30, it's open until 23.00. And they tell me they are out of CHICKEN. Ridiculous. Management should really look into that

The 'cripy' chicken was anything but crispy. The 'large' fries were just small fries and bremzout, cold and limp. The 'large' cup of soda (0.4l) was filled to 2cm below the 0.4l line. And that 'korean sauce' is some kind of wet mess that the chicken is soaked with and that makes you sick when you eat more than 2 pieces. It was the first time I ate there, but also the last time.

On June 11 22:30 helped (or actually not) in Middelburg by an employee, who spoke to us very rudely. We asked which buckets there were, we got the answer: "you can see that on the screens" Next time we will drive to the MAC.

Way too long wait at the drive, 20 min for a bucket.

Friday evening May 23 I came to KFC to order delicious food via the KFC app to choose the right deals with a discount, I had ordered a bucket of chicken, lots of fries and 2 burgers, when I received my order I had not checked if it was in order, only at home I found out that my burgers were not included... Lost 8 euros. Terrible service!

Dehumanizing chicken drumstick 1 star

Price/quality ratio is now really poor.

They have a very nice employee for whom I would like to write a nice review. Gatoen is her name! 😄

It was just good food, especially the meal deal.

The food is delicious and the employees are good and kind.

Fast service and friendly staff.

Have no more comics half an hour before closing time: read half the menu is gone. Are super rude about it. Drinking the cup is only 3/4 full bag of cold fries. And we were also very pleased with the garlic mayo we ordered and paid for. This was the 1st time ordering again after several bad experiences a few years ago and it has only gotten worse

From Zeeuws Vlaanderen we drive to the chicken salon, isn't it there? Delicious then. Order 2 cheese burgers chicken. Well, the chicken is nowhere to be found. Worthless! Do I pay for this? I still have the photo. We thought it took a long time.

I had to wait for an hour and it wasn't busy. The food was okay but they really need to hurry up.

No talk of fast food if you have to wait so long for your food. Tables are all dirty. Garbage bin overfull It's a shame that the competition is succeeding, but clearly not here

2 milkshakes, 25 minutes of waiting... nothing happens, they just stand there.

Order took too long. Staff could not speak proper Dutch. I would really just avoid here.

Dutch-speaking and understanding employees at the drivetru would be nice. It would also be nice if the employee communicated that it would be .... euros, for example. And here is.. Change. Ice creams are already delivered and told to wait 10 minutes for the food. What should I do with ice cream that has melted before the food is ready?

It was tasty and the tenders were perfect

They have tasty food ready quickly and gathen is estimated

I ordered two double crunches and a few filet bites, but instead of those two double crunches I received two bags of fries and only found out when I got home. Then I wanted to go back but they didn't even include a receipt😡 and the fillet bites were way too salty too! This is scandalous!!!

The hot wings were very good, the personel were very friendly! We will definitely come again!!

What MUSLIM situations there!!! If I want to get food before 9 p.m., it is CLOSED!! RIDICULOUS REASON on their part "We're closing early... (first excuse:) there aren't enough staff" (then second excuse) "There is not enough food stock" Then came the real reason: "We're having Eid-al-Fitr!" HELLO THIS IS IN MIDDELBURG! aka ZEELAND, NETHERLANDS Yes!!!! I ABSOLUTELY DO NOT like this. This is EUROPE YES THEY STARVE US. This cannot be normal, especially from an American company. Bhabha and the person I spoke to on the phone also said these excuses in a very derogatory tone

Expensive but worth it because you get what you ordered 😉

Tasty! Chicken bites were the tastiest

I ordered a Zinger Burger, and my colleague took a few bites before realizing the chicken was raw. As we all know, eating raw chicken can lead to serious health issues. I went back to exchange it, but the woman with black hair and glasses who handled the situation didn’t say a single word—no “sorry,” no “thank you,” not even a “goodbye.” The fault was clearly on their side, so I expected at least a simple apology. Mistakes with food can happen, but due to the extremely unpleasant attitude of the staff, I definitely won’t be returning.

No hot wings available which is of course possible. Cashier in question was not motivated or friendly at all. Then cold-lukewarm chicken strips that were not warmer than 40*c and were very dry. Again, disappointing

Considering that this is fastfood, everything is perfect. Fast drive thru time, friendly staff, tasty food. My only complaint is that the menu in the Netherlands is vastly different from the USA. 😶‍🌫️ I exclusively only ever ordered corn bread, mac and cheese, and mashed potatoes with gravy growing up over there. But all 3 of these aren't sold here. 😂 I think in the USA, we associate KFC more with "Thanksgiving" foods? And the Dutch must view KFC as a competitor of BK and McD because they've oddly added fries to their menu here.

Waited 30 minutes for chicken at 5:25 pm.... Completed order but canceled and got food somewhere else! In any case, they don't have their affairs in order!

Whenever I come here I get really good help, the staff is always friendly and pleasant

Fast service! Tasty food. Friendly people