KFC in Het Klooster

The location is easily accessible, both by car and by bike, and the branch also has a drive-through, which is a convenient option. Unfortunately this is the only positive thing I have to say about this branch. We ordered a bucket of chicken and a wrap menu. The order was ready quickly, within a minute, but actually too fast. The chicken and fries had clearly been ready for a while. You could taste it in everything: the chicken was still warm, but the crispy layer was old and limp, and the fries were cold and tough. In addition, the toilet was in exceptionally poor condition. A slight odor might be expected, but the floor was so sticky I almost stuck my shoes in it. In short, this is one of the worst branches I have ever been to. I've been here twice: once through the drive-through and once to eat on site, and both experiences were disappointing.

Nice staff best kfc i have eaten in a long time

Ordered a veggie salad from the kiosk during a walk. In the photo the container was full to the brim, in reality it was just half full. Furthermore, dirty inside and outside. Inside, the tables are not very clean, on the terrace there are cups in the trash can, packaging here and there and cigarette butts (quickly 20+) on the floor. Enough staff (stood with their arms folded). That could certainly be better. Toilets were clean, the cleaners were just leaving when I arrived.

Please have your employees, wear gloves when preparing customers food. It’s disgusting to see employees handle money and then preparing food with their bare and dirty hands. Please have the ones making sandwiches wear gloves !!!

For a newer location, the service and speed are great,

If you want to go to the slowest fast food chain in the Netherlands, this is a must visit!

Finally got normal chicken pieces in my bucket! As it should be :)

Been 7 times in 1 year and 7 times I have forgotten something about my order. I don't order much but this is a bit sad. In retrospect I may have been naive, but once is an accident. but 7 times you can be ashamed of yourself.

When I'm hungry, I look on my navigation for the nearest KFC. My favorite dish is the HOTWINGS, I get them regularly, maybe an idea to get a KFC strip card. That I get HOTWINGS for the umpteenth time. I get a FREE BUCKET HOTWINGS because I get them regularly. Why do I think it's NASTY!!😂😂

Gave 2 x meat after ordering 2 vegetarian food. When asked, they found it very funny the mistake they made.

KFC, even compared to other fast food chains, is not exactly known for their very intelligent staff. This KFC also seems to have ambitions to win the cup within the franchise. Holy shit. I got food here twice, my order was messed up twice. This time we got an incomplete combo deal with double crunch burgers that were not double. Add that up and you simply miss more than half of your order. When you call about this, you first have to repeat your story 8 times and then hear "come by" (if I wanted to come by I wouldn't have ordered) and then "what do you want me to do? I can't do anything" It has become clear that they cannot do anything. Shame.

Crappy tent. Service is poor, employees speak little or no Dutch. Toilets were filthy and there was no toilet paper in sight. The machine for returning cups was broken and the fries were limp and cold. If you have the option, choose another KFC and ignore this one.

The food is okay, but the service is downright bad. Almost every time the order is incorrect or something is missing. In addition, the employees often talk to each other in a different language, which comes across as very unprofessional. Definitely not recommended, I won't go back here.

I order at 17.00 and got it 20.00 10 minutes from me 3 hours to deliver my food and is cold 65 euro sopost to be ashame of yours mever again dont do this job if yours dont know how

Bad thing we were first allowed in with the dog, we deliberately sat in the back corner, not bothering anyone, the dog was under the table!!!The manager came during dinner and told us to go outside!! Long live McDonald!

The most dirty KFC I have ever been too. All tables were dirty and before sitting I had to clean it myself. Not mentioning the toilet which was even worse… Staff was so busy with preparing the food they seemed to not notice all this mess. If the kitchen looks the same this place should be avoided at all cost.

One of the best KFC's in the country, the taste is very consistent. Staff are very friendly and they are true to the term fast food, they are really fast.

The food is fine but the service and speed is far from a "fast" food restaurant. First of all, the place is super dirty, everything is sticky and stinks. In addition, the staff is not friendly and prefers to ignore you. We tried to return the cups (1 euro per cup) via the machine, but this did not work. When we spoke to the employee about this, we received the response that he is working. We tried again and it didn't work again. Ultimately, we were reimbursed for one cup through the employee and we had to try the other three again. Before we could respond to this answer, the employee had already left. We threw the cups in the bin outside. I'm sure when this KFC is busy your food takes a hell of a long time! Staff is slow to process 1 order. We had to wait a total of 30 minutes.

the very best shop in the world, the kip and the fries are of course divine. I have been coming here twice a week for the last six months. a very nice place, again large classes, once they forgot extra bacon and cheese on my cheeseburger, but this is excusable since we are loyal consumers. smoking before she takes these delicious snacks into your stomach is ultimate perfection. When my KFC virginity was taken away for the first time I was immediately addicted, great stuff, great classes, keep it up KFC team #colonelsandersthegoat

Quality becomes less and especially saltier.

Fries were cold and I think they had already been reheated. Forgot a sandwich that was also cold, wrong drink delivered. And then there are 8 employees on a drizzly Saturday at 2:00 PM with a total of 6 customers....

Filthy tent. They don't know anything about cleaning. Toilets are filthy. The floor, the tables, it's all sticky.

Bad bad but downright bad. Staff who do not speak Dutch at the drive. No children's menu according to this barely Dutch-speaking employee. The only thing they had that could be eaten by a little one was a Bucket of Chrispy Strips (for a 1.5 year old... seriously...) Where I can get some extra sauce on my zinger burgers at every KFC, this is just not possible in Nieuwegein. Buns were old, completely hard and dried out on one side and soggy and soggy on the other, as if they had been in water. Finally, the lettuce was also brown and wilted and tasted absolutely horrible. Hot wings are only available in a Bucket And if you want to call them for a big fat complaint, they don't answer. They should actually close this disgusting place immediately

Actually had a pretty good meal this time. Menu was ready very quickly and the fries were crispy and fresh. The burger was soggy, but that's normal at KFC. The men's toilet was very dirty. This was not 1 day's worth of dirt!

Food was good. In general, staff at every branch could be a bit more customer-friendly...

Chicken pieces tasty. Sandwich went well. Fries lukewarm. Coke okay. Then wash your hands. Don't! Dirty toilet sink and no toilet paper. Too bad, next time we'll go to the neighbors again.

Fast, friendly service. The food was good and warm. We waited a minute or less for our food

In a moment of weakness I decided to drive past the KFC, even though I already knew I shouldn't. On the way back I couldn't resist the temptation and ordered food. What a disappointment! I had to wait over 40 minutes for my order – that's where the whole idea of ​​"fast food" went for me. When I finally got my order and was driving back on the highway, I decided to take a bite of my burger. To my horror I saw something grey/white on the sandwich. And yes, mold! Immediately done with KFC!

Raw food and the kiosk does not work properly, so an extra coke appears. When you order a coke with a burger, it is not on the screen, so you assume it is not there, so you order a coke and then an extra coke appears on your receipt. comes Then you want your money back, you have to ask again twice to get your money back and then you also get raw food

Got Chicken Tenders via Drive... Small smaller smallest PHOTO says enough

Like other KFC branches. friendly staff

Friendly staff, the sweetest guys 🖐️

Yesterday we ate a disgusting meal, half of the order items did not work first, went through the drive through and no one will help you. fries cold food cold. case doesn't look fresh. this is a shame. Management is not going well there, kick it over and install new staff.

Been busy for 25 minutes just ordering and receiving food in the drive while there was 1 person in front of us, never again after this KFC

Hopefully the food wasn't in the same condition as the toilet. Very dirty toilet brush holder, no toilet paper and seat that you don't sit on. Fortunately, the little man had a small errand and was able to relieve himself while standing. Unfortunately, this is also the first thing I think about and not the food. Ordering is also very cumbersome before you know it you order vegetarian. Whether or not there is sauce is also not easy to find. 2 of the 6 ordering kiosks were also not working at the time. Children's menus were popular with the additional corn chicken nuggets that were too spicy for the little ones (can't have anything either). But the bucket without additives went in straight away. Zinger burger was very tasty, unfortunately the menu was not enough for a satisfied feeling, so I went back again to order again. Interactive table was very popular. There should be more of that. All in all a nice experience, but a 2nd time...?

It remains fast food but the price is modest and the service is best.....

Ordered at the drive and waited a while for the order, it was just not thrown into the car and not very polite. Unfortunately, when we got home, the food was more cold than hot. Very shame!

What a dirty thing, such a shame. Your shoes stuck to the floor, there were still trays of food/waste on several tables and the tables had not been wiped down with a cloth, so I did that myself. It gave me the creeps. And that while there were only 2 tables occupied. The (flushing) panel was in the toilet on the toilet.. When the food is brought to guests, it is polite to look at someone and say something. Lots of work to be done. The food was tasty.

Nice place, made my fries new because I was a few min late with order pickup.

This is my third time here since the introduction of the returnable plastic cups, and each time the cup machine doesn't work, and I lose 1 euro. Additionally, the staff doesn't use the order pickup screen.

We ordered a chicken deal for 2 through the drive through. We were not treated very politely and the order was not taken correctly: wrong drinks and wrong sauce. There was little enthusiasm from the employee who took the order and brought the food. That could really be better. In addition, the chicken tenders were not fried enough. This experience ensures that I will not try a KFC again anytime soon.

Everywhere (tables chairs) were dirty. It was hard to find a clean place to sit. It is pity.

Rude staff, not a single table was clean, mayonnaise was on the table, the entire floor was littered with straws, food remains, while 3 people were standing outside smoking for half an hour, no one cared about the dirtier tables, first time here, also the last. time !!

Very fast, but an unfriendly atmosphere. Everything looked neat, unfortunately no milkshakes...

Men's toilet terribly dirty, service was also disappointing. I asked once for help with self-service. If he didn't succeed, he just walked away. Too bad tables dirty floor dirty

Food was good, but unfortunately the staff was very grumpy. Afterwards we also found out that we paid 2x €1.5 for paper cups. Very unfortunate, definitely go to KFC but not to the one along the A27 near Nieuwegein. It's better to go to the Happy Italy or McDonald's next door.

We always wonder whether it will be good this time, it's a shame, it could all be so much better with the right management

It's expensive and the quality is not good and the sandwiches are so small!

Good shame the bathroom was closed

I waited 2.5 hours for my food, and fifteen minutes before the restaurant received a message that the restaurant had canceled my order. It's worthless that this location treats its customers this way. Deeply sad

Waited 30 minutes and finally asked for my money back, only to receive an irritated response from the employees. Manager is vaping in his private car as if things are going smoothly, what a mockery. Next to it you have Happy Italy, 8 minutes you have a pasta.

Disinterested staff. Not customer friendly, bad atmosphere

Yesterday I got food for the first time at KFC Nieuwegein The food was really nasty Was expecting a lot from it But never again I am very disappointed and angry The food was dirty cold and chewy The chicken really had no taste it was cold and chewy The chicken sandwiches you got a small piece of chicken on your sandwich more bread than chicken and it was like it came from the trash The fries were cold and chewy and had no taste to them, they were just thrown in There was no sauce The milkshakes you couldn't drink it it was very lumpy and thick We ordered chocolate milkshakes but it was hazelnut We wanted milkshakes instead of coke on the menus, but that was not possible You pay for it but you get little to eat and it is very dirty really scandalous you should be ashamed of yourself KFC IN NIEUWEGEIN ONCE BUT NEVER AGAIN 😡😡😡

No more KFC Nieuwegein for me, this is how you order via home delivery. After waiting, we received an email or text message that the order would not be delivered because something went wrong. Bad service.

My girlfriend could no longer resist the chicken parlor advertisement so we decided to go to KFC. She has a chicken parlor menu and I have an extra large Colonel burger menu. Then you can pay €28.64, so you expect something. What a disappointment. Mainly a lot of salt and little food. I can hardly imagine that there are even smaller bags of fries. The milkshake was grainy and strange in taste. Didn't get a straw either. Afterwards we went to McDonalds because we were still hungry. And we also had to get 2x €1 deposit back. What a hassle. Lots of fiddling around when handing it in and then you get a QR for a little bit. You first have to fill in a lot of information and then it turns out that only €1 is deposited instead of €2. My girlfriend wanted to go back, but I didn't feel like it anymore. No more KFC for us.

Service and food were good. However, cleaning needs to be improved. Friendly manager and staff present.

Filthy restaurant. There are food scraps everywhere on the tables and floor. On a quiet evening we waited 35 minutes for our order.

I will definitely not be coming back here to eat...

Especially dirty! Dirty tables and rubbish everywhere. We even asked if they could clean a table so that we could sit at a clean table and chairs. Filthy tent. The most disgusting of all KFCs. Wasn't busy either, a few tables were occupied. I understand why. From now on we will move on to the next one. BAH!

Food is always good here, better than the other well-known fast food chains. It's a pity that the offers are not listed on the order columns, so you have to go to the cash register.

What a mockery. Ordered a meal for 2 yesterday with some extra chicken tenders and milkshakes. The first thing I noticed is that the milkshakes were not filled evenly. While one was completely full, the other was three quarters full. After this I discovered that there were no fries. This still needed to be fried and was way too salty. The chicken was lukewarm and dry, both on the burgers and the individual chicken tenders. After dinner I discovered that no napkins were provided with the meal. Returning the cups with a deposit was also impossible as the equipment did not function properly. The staff was also not really helpful and approachable in Dutch. 1/5, not recommended and the last time KFC for me.

You notice that the business has just opened. They still have a lot to learn. Most importantly, fries were lukewarm. Food offering and food itself is fine

The deposit cup is the new revenue model for the inattentive guest. It's all nice and easy, ordering on a big screen, paying and having your food served at your table. So far so good, but if you don't check your receipt, you'll just pay a standard deposit for paper disposable cups. You throw away the cup(s) and earn an extra tip for the restaurant. Luckily my daughter was sharp enough to check the receipt and noticed it. Still saved €4.00! Four boys were eating next to us, who unsocially left their mess, including their receipt, on the table, and also drank from paper cups, even though their receipts also included a deposit. When I came to the counter to ask a question about the bin, I was immediately told "definitely the deposit". In other words, the drinks are deliberately served in paper cups and the deposit... At the end of the day, a nice amount to divide up.

Very bad service all mistakes and waiting for 30 min. This is not acceptable.

Firstly, the chicken was not crispy but soggy and greasy. The men's toilet was super dirty. After eating, I washed my hands from the greasy chicken and almost had to throw up the chicken again because of the pungent urine smell. And a dirty sticky floor in the toilet. Almost too dirty to touch. Not to be repeated.

I had to type because I am being held at gunpoint by my master

What a misery here. Ordered food via the kiosk, but did not receive half of it. Asked for the missing coke, fries and sauce. We got an ice tea and 1 sauce. When we asked if the fries were still coming, a small bag of fries was thrown on the table with a lot of sighing. We didn't dare ask for the other fries because we didn't feel like eating a big mouth since we were with 2 small children. When we had finished what we did get, we couldn't empty the trays because all the trash cans were already overflowing. All the tables were dirty and the floor was full of rubbish. We will never come here again.

Plenty of parking, clean, friendly, well organized here!

If I order 3 times from the menu and 2 original pieces of chicken, I only get 1 and the fries are just as cold. If I order 3 cokes, I get a Diet Coke and I go back to the employee. No, it's just not a Coke, so I ask for sous fries. I will never use ketchup again and I would just hire different staff, kind regards, Gerrit Jan

It was good Good chicken Full of calories Mmmmmmm

I had a very tasty wrap here through the drive in. Nice and crispy, juicy and well seasoned. Also enough sauce. Not long waiting time even though it was busy. Thanks <3

I ordered food here and when I got home I discovered I got one less hamburger. I called them and they hung up immediately. I called 10 times bad attitude.) I hope they can close immediately.

After ordering we were unable to find a clean table. The trash cans were so full that we emptied our tray outside. Lots of rubbish on the ground. Your food doesn't taste good in a dirty tent 🤢 The return cup machine didn't work so we had to queue again to return the cups. The last KFC for us.

Be careful if you eat here! We have to pay 1e/plastic cup even if we eat there but he didn't tell me when ordering at the terminal, my friend noticed that there was a small difference between the price of the menu and the amount to pay and Nothing was explained when ordering, so we asked a staff (friendly) so she explained to us that we have to pay 2nd for 2 plastic cups, if we return 2 cups, they would reimburse us. We agreed on this principle (it was strange compared to France, we didn't have to pay anything extra). After eating, we returned to the cash register and there was a staff who noticed our presence but continued their work without asking us. We said 2 two "hello" to him and he came up to us with his unhappy face and asked for a refund. He gave us a small ticket with a QR code and we asked him questions about how it works. He repeated only 1 word “Tikkie” to us without explanation, for me really disrespectful for his behavior 😡. Then we discovered that Tikkie is an application that reimburses to the Dutch bank account 😳 and we are tourists, we don't have this type of bank account of course 🙄 so I contacted the number marked on the QR to request the help but it's been a few days since I still haven't received it back. Anything 😡 2nd maybe for some people it's just a small amount but I don't want to trade in that anarchic way like that honestly!!!!

good chicken🍗 just like in KFC, the restaurant was dirty and the tables were not cleaned🙄... the staff was standing behind the counter, very bored and annoyed that they had to be there... very long waiting time +/- 30 minutes and an error in the order, 4 other customers at the time also had wrong orders, I do not recommend this location👎🏻👎🏻

Simply delicious, as KFC should be! Chicken with a nice crispy crust. The best chocolate milkshake. Staff who can still smile. Easily accessible. what more do we want? Oh yes... actually wish there was a KFC closer to us, but until then we like to drop by here once in a while!

Takes a very long time to get your food...

Worst food ever eaten in a KFC restaurant. I paid for the plastic cups and couldn't get my money back for these plastic cups.

Special experience. How can an order via the kiosk go so wrong? Interesting to investigate. 1 x fries instead of 2 even though I had actually ordered 2 menus. Have to pay a deposit, but get disposable cups. Then I ordered 2 pieces again, because I ordered 2 menus. I have to say that we were helped a lot. The 2nd fries and deposit will be returned without mugs. Food was tasty!

It's really too dirty for that. There are crumbs/food remains everywhere. Trash bins are overflowing. Staff is not customer friendly. Paying unnecessary deposits for paper cups instead of plastic. We would eat there and then be delivered in a bag to take it with us. fine! Order incomplete. You are ignored when you stand at the counter. To ask where the rest of your order is. I won't come here anymore!

Food good as always, worth 4 stars in my opinion. Our order was not completely complete, but the staff helped us very well, the staff was nice and helpful. during the week it is "quiet". If it is quiet with few people, it is very annoying when there are those boys shouting etc through the restaurant because they play such games etc. That's possible, but I really don't like all that noise. The restaurant is also not very tidy, but that is the case with most KFCs.

Restaurant is dirty. Dirty floor and benches while only 3 people were eating. No music, no WiFi and normally we always got cleaning wipes with your menu?. Staff in the kitchen shouting at each other in a different language. My food came very quickly, too quickly, everything already old and cooled down. My order was not complete and was served later by a nice man, which made up for it. The chicken tastes very boring, it used to taste much spicier?. I'm not a fan.

Waiting half an hour for bad food, thanks KFC.

Good spot. Plenty of parking space. Food was complete and hot.

Just the usual KFC, great for a snack but don’t expect wonders

Had to wait a little longer for the order, was offered a free drink by the manager! Good service!

How is it possible to be so rude and forget products when everything is noted on the receipt!?

The service at the cash register refuses to greet you in a normal way, doesn't give you a glance, no thank you after ordering, no 'your order is coming'. We were just barely looked away. But...food is finger licking good!!

Staff are great. Food is bad. Quality no where to be seen.

Nice kfc. Good food as always.very friendly staff

Best order done. Fries were limp and lukewarm I am not in favor of sachets of sauce (others do too, it must be a regulation. When you order cappuccino you get a really measly small one. Handing in cups doesn't work. So 3x1.50 away I tried to order a drink, it's not possible at the counter unless you pay in cash. (never mind...) Wasn't busy, a bit of service is required.

staff with a lack of Dutch language. eat dredged fat... ended up in the trash

Missing something for children, ball pit for example

Was good service in the drive in. But the price is not normally high.

Such a shame that there is no KFC near us! Zingerburger😋😋😋

I went to KFC for the first time on Friday 26.01.2024 and it was the last time, the fries with cheese were cold, the 3 different types of chicken were not warm or hot, worthless place like what KFC stands for. PS I had it after half an hour. pickles

Employees do not know the word hospitality. The order took 30 minutes to be ready. The fries were cold and inedible. A shame for the food sector

It can't really be called fast food, I had to wait half an hour for my order

This place is a disaster. Placed an order, and after 20 minutes there were still 9 people before me, still waiting for their order. I just left. Never got my chicken.

This is the best branch among all kfc branches. Quick friendly staff and very clean place I think it is the best place to have a quick meal with enjoying. New visit: You need an educational course to learn to use the application, and the employees do not even know how to use it to help you, and in fact, the quick meal has turned into a dilemma and a punishment.