KFC in de Pijp en Wijkerbroek

It's annoying to have an English-speaking person on the line who doesn't quite understand that you only want a burger and not a menu. It's a shame the pin is hanging out on a wooden table. My 6-something-euro burger wasn't prepared with love but was thrown together into a parcel that was half-opened and stuffed into a bag with a napkin.

Talent for giving wrong orders at KFC Beverwijk, chapeau!

Food and service great. Would recommend

What a terrible KFC location. Ordered online for pickup, i came on time and still needed to wait 30 minutes, then they told me they out of items I paid for. Then when I got home my child opened the kids meal and it was missing the Toy, which was a terrible surprise. Then they also got the drinks wrong. Additionally the place is never clean, if you look behind the counter its a mess, they throw trash on the floor. I tried contacting their support to find a solution for the incomplete order but the phone is offline. AVOID! P.S.: They also messed up the burger, missing ingredients and wrong milkshake flavour

Everything looked clean. But why is there a mousetrap next to the counter? It's really hard to keep mice out in restaurants. But now, with every bite I ate, I knew there were mice around. I didn't enjoy it. Luckily, it was only €5.50... but still. Must be my autism. Also, the lady who wiped down all the tables with the same cloth without rinsing or folding it didn't make me happy either.

A chicken nugget is even bigger than the tenders. Here!

On December 10th, I bought a chicken bug and three pieces of chicken at KFC. The three pieces of chicken, which cost €1 each, were 3 by 3 cm, a ridiculously high price for three tiny pieces of chicken. I've had food poisoning before (the whole family), but you try again. So, no. This was the last time for us. Note: You'll be spoken to in English. It's an American restaurant, after all. So don't try to speak Dutch. You live and work in the Netherlands, so you speak Dutch to the customers.

I was pleased with my visit. The hall was tidy, the restroom was clean.

What an unbelievable chaos, you are already the ONLY one inside and still the order goes wrong 2x

For the umpteenth time I did not receive a complete order

It's like all other KFC around the world.

After 2 hour waiting for my food they cancel my order. I dont accept this….

My experience at KFC today was unfortunately very disappointing. The order was significantly delayed due to a system glitch, and several errors were made, even though I paid approximately €70. Ultimately, I didn't receive my sandwich. When I explained this to the manager, the response was completely unprofessional. Even the ketchup I'd requested for my children wasn't included in the order. When I pointed this out, the employee insisted it was included until she accompanied me to the table and saw that it was indeed missing. I hope the system is fixed and management improves the service so other customers have a better experience.

Chicken was cold, and so were the fries.

Ordered through Uber Eats for the fourth time. Every time, the drinks are missing! When I try to call, no one answers. Very disappointing.

Yet another time, I received too little of my order. I usually check, but this time we were in a huge hurry. Something's almost always missing. This time was no exception; I received €4-5 too little. The chicken was also old and dry. Nothing comparable to the Zuidoost location.

Good food but getting more and more expensive

Then you order something, and it's fine if it runs late, but I call ahead and say no, I'm ordering something before 6:00 PM. If the app says yes, it will arrive at 6:45 PM, no worries, but by 8:00 PM I still haven't received it, and the order is canceled. Great, well done.

Dirty tables, toilets overflowing with urine, and service was nonexistent. The chicken was dry and tough. Not for me again.

Excellent fast food chain, with a wide variety of food and affordable prices.

The food is a disaster, either mega salty or spicy

The food could be better for KFC

A good KFC with well-prepared dishes. Better than some other KFCs. The atmosphere is and remains a fast-food restaurant. But if you like chicken, this KFC is definitely recommended!

Went to Drive Tru and it was busy but the friendly voice in the pole was nice hahahah had a quick bite and it was ok

Unfortunately, my son loves KFC, otherwise I would never have set foot in this place again. The service is incredibly unfriendly; they've literally never managed to deliver an order correctly. If only the sauce is missing, you're off easy. Once, my order came with fries, but that's an exaggeration because there was seriously only one fry in the bag. I go back every time to complain at the counter, and then I have to restrain myself from dragging anyone over the counter because the unfriendliness with which I'm treated makes me feel like a victim of KFC instead of a customer. It's become a big deal in our family when my mother is persuaded to go there again, and there's a lot of speculation about the experience. I'm considering making a fun series about it for TikTok so more people can enjoy it.

Nothing wrong with it but it's still KFC

Before our visit, I read the many negative reviews. We were very hesitant about going there, as the nearest KFC was twice as far away (from where we were) and the BK is right next door. We wanted to see for ourselves and, if necessary, go to BK. We were very pleasantly surprised by our visit. The order was ready quickly, the food was hot, and tasted good. Since I don't speak Dutch, I unfortunately clicked the wrong button when ordering, which I only noticed after paying. I reported it, and the order was corrected without any problems. Perhaps KFC has responded to the negative comments and improved the situation; we were definitely very satisfied. The vouchers are also available directly on the order board (I couldn't download the KFC app NL). The only improvement would be the ability to change the language of the order board.

Worst KFC I've ever been to with my family. This was the first time and also the last time!! First, our entire order was wrong. We went to the staff to report it, but they ultimately said it was our fault, even though it was so obvious that what we received wasn't what we ordered. Second, the staff couldn't speak a word of Dutch; it felt like we'd landed in England! And third, the food was tasteless. I would have been better off buying a sandwich at the gas station next door.

After getting a milkshake here last year that left me in the bathroom all evening, I was actually planning on never returning, but unfortunately, I was persuaded yesterday. The staff doesn't speak the language, and their English wasn't great either. My order was ready quickly, but the food was absolutely terrible. The patty was soggy and could have been cooked longer, and the same goes for the chicken. To top it all off, we were given diet soda instead of regular, which we immediately flushed down the drain because even that wasn't bad. My worst fast-food experience ever.

Friendly and helpful employees.

Disgusting place in terms of cleanliness

Everything tip top would be happy again 👍

Unhealthy, food needs to be fried more often.

I briefly thought the woman taking my order at the drive-thru was muted. She's selectively muted, but she can talk to colleagues. Literally and figuratively, she didn't say a word and had the expression of a piece of cardboard. When I got home (a five-minute drive), the burger was cold, soggy, and sticky. This was my first and last time at KFC Beverwijk. To the employee in question who was standing at the drive-thru window today around 6:30 PM: your customers can't help it if you don't like your work/life. Find something you do like, or be sour on your boss.

Food poisoning, the chicken is cold, and everything is filthy. Terrible place.

The food was just warm and probably not sickening. Personally, I really didn't like the food. The atmosphere and service were terrible in every way. I hope they improve this in the future, as it's the only KFC near my house.

Worst kfc , waiting time 30 min for 4 tender and a burgher !

In the kitchen it radiates. The staff makes a madhouse of it, forgetting that there are also customers who can see, hear and taste what happens in this kitchen

Dirty stuff inside! They have never heard of the word cleaning! Dirty tables, walls are filthy. The burgers and fries are also very bad in Beverwijk. The manager must also be a dirty old man, because otherwise the place would look better and the staff would be more educated. The toilets could also use some attention!

after a bit of nagging I just got a whole bucket for free, really fat

The most delicious chicken I ever put in my mouth. Nice Keti Koti!

Dirty toilets and tables upstairs.

What a ridiculous place to eat. All the staff speaks broken/hardly any Dutch. Maybe it would be a good idea to hire decent staff, then they might not get so many returned orders.... They should fire that stupid "manager" soon, she has no idea how to manage, customer friendliness is veeeeery hard to find. Indicated that I had received the wrong order (from the staff), then blamed us. Eventually made the right order, turns out another burger was missing. Unreachable by phone, because the idiot owner has disconnected it..... Fuck off, first class place to eat.

Never experienced such a dirty KFC branch, both the tables outside and inside and the toilets. Let's not even talk about the kitchen and the staff

Their ice cream is 2 die for. Simple but tasty 😋

I went there a few minutes before closing last night, the service was very good, and the food was great✌️

At the drive thru no one responds then you stand in line for so long that you are no longer hungry and then it is finally your turn to place your order at the window you have to wait another half hour for it to be ready. In total stood in the drive thru for 1 hour and you can't get out because there are 3 cars in front of you It is not fast food here but just food

Great shop. Sometimes long wait at the checkout.

Really bad service. Evan the checken so bad.and so much oil.this is no real KFC.this is Bad F C

I had to wait 45 minutes and I had to speak English but we are in the Netherlands and kiss each other I went there to wait they didn't wash their hands once

Chicken and nothing else matter

"Unfortunately, it was a bad experience. The corn was cold, watery, and unappetizing. The chicken was undercooked and served cold. Kids' meals came without toys, claiming they were out of stock. Portions were small for the price. Felt like a waste of money." 15/06/2025 19:30 PM.

*CHECK YOUR ORDERS* Our friend issued a warning ahead of our visit. Despite, we were eager to give them a chance. We ended up waiting 25 minutes for our order, which we were prepared for, since our friend kept our expectations low. Still, we were disappointed. We took our order to go to the beach. Just as we carried heavy chairs, backpacks for 1 1/2 km all the way to the beach, we were surprised that we would not be eating our bucket today, since KFC forgot to included in our order, although we paid for it - no special offer. As you read this rating, I hope you’re amused and warned at the same time. Overall, not recommendable, not joking

Very unpleasant service, the lady with the scarf should not work there

a woman with a rag who was picking up an order at the drive looked at me very strangely because I was wearing shorts, I don't get it, maybe she could have taken that rag off her head instead of getting annoyed

Seen a mouse inside, and a rat outside. Stinking KFC, dont go.

For a simple order of hot wings we had to wait more than 20 minutes. The waiting area is very impractical and the takeaway counter is way too small for the number of customers. Staff tries their best, but it is clear that there is no good management. To make matters worse, we saw mice running around, and the food was also cold. A really disappointing experience.

Things like sauces, straws, and food were missing from our order. The same thing happened to an older couple in front of us. A negative highlight was seeing a mouse while eating in the restaurant! Absolutely no-go! The restaurant should be closed.

Drive thru taken. Had to place order 3 times at the "post" and also have it confirmed. Then they said we could drive to the 2nd window (while we had to be at the 1st window). The young girl had to ask what I had ordered, while she herself had accepted and confirmed the order 3 times. So I placed the order again (1x chicken parlor with 7up, 1x chicken parlor lava with 7up, 1x crunchy burger, 1x apple juice). This was apparently very difficult again... Had it confirmed and paid. Picked up the order at the 2nd window and quickly drove home (6 min). When I got home, the order turned out not to be very warm. Both chicken parlors were very spicy (according to my wife). Afterwards, it turned out that there was still sambal sauce in the lava variant, we had not been told this so we had to throw it away.

The taste of the food was fine, only everything was cold. Stood in the drive through and was treated like trash. Grumpy employees who were totally unhelpful. My food was almost thrown through my window and the employee immediately walked away. Normally I don't have this problem at this KFC but I don't need to see these 'new' employees anymore.

Usually pretty good, but this time really bad service at the drive thru, so grumpy because I ask what they have instead of what they don't have, really awful. Super antisocial!! Usually the order is not even complete so please always check :)

They have almost nothing no burgers and chicken

They couldn't even speak Dutch. Now I can get by with English but my father couldn't manage ordering.

Worst place ever, I do not recommend. Food like in fast foods but cold. Service is very rude, nothing that is on the menu and no information about it before ordering. Then no possibility of return. After asking for the contact of the manager, I was unable to contact him because no one has the number. Mice running everywhere. Very dirty, no hygiene. I do not recommend it unless someone wants to be sick the next day.

Order terminal very confusing for us, we left without ordering

Man, you wait so long here for your food!

Fine, but you often don't get a receipt with the self-scan

What a dump, the service is appalling, the food is cold even when they are not busy. You now have to purchase condiments as an extra for fries!! KFC I will not be a client ever again. The image shows how busy they were and still the worst service and cold food!!

Very dirty branch, toilets are disgusting, no control, no hygienic, no discipline, staff don't speak Dutch. I will never go here or to any other branch again. Ice cold potatoes. I asked for spicy chicken, they gave me spicy chicken, I curse this branch.

Really dirty restaurant, I came from Switzerland staying in the area with my family. We were really disappointed with the establishment. All the tables were dirty, the staff really disrespectful, no professionalism. In the toilets everything stuck to the floor, and no more toilet paper. Having made the employees think about the lack of paper in the toilets Even though the establishment was empty, they told me that they didn't have time. Really a shame… unfortunately last experience in the Netherlands with KFC

Terrible food dry meat also tastless, Terrible rude service that made me depressed. Sad atmosphere. IM NEVER COMING BACK. Kfc more like imma kms

Please note that after 9pm, chairs should be placed in front of the stairs to the 1st floor. Even if they forget to put the chairs down and you come down after 9pm, they expect an excuse. The cleaning lady walked by upstairs, cleaned around us, there was eye contact, but no comment about the fact that we are still there. The shift leader's reason: 'she is still new'. We are then told that we are upstairs after 9 pm and now need extra cleaning. 'The chairs were placed by myself at 9pm, sir', to which we responded with 'We did not climb over the chairs, they were not there yet when we went upstairs'. We made it clear that it was not our intention and that we were unfamiliar with the 9pm rule and the first floor only to hear the same argument again about the seats. A vicious circle in which only we are at fault and have to apologize. Watching cameras to see if the shift leader is wrong, no. She could have seen the evidence right away, but she was so sure. Is the food good? Just like a game of Russian roulette. Sometimes great and other times just as dry as a piece of cardboard. Tip for the shift leader of April 1, even if it was all a joke (obviously not), new or not, your staff also has a responsibility. If we are not told that we are not welcome upstairs, even though there were no chairs that we went upstairs!!, then I have one word for you... feedback. Making mistakes is logical, but teach your staff how to do it right away, instead of continuing to blame us.

Takes a long time to get your order and then it is cold, fries could have been done without salt. They do take deposits, but apparently they don't have deposit cups. When you ask for your deposit you get an arrogant answer that you have to order normal cups next time

No toilet paper, no soap, toilets are dirty and even when I went downstairs people that are working there just ignored me :/

They forgot the ketchup and were not that much friendly and the main drinks were not available

There is mouse upstairs, I told them about it, but they already know, but they can do nothing about it she said!!!

You can no longer call it fast food, you have to wait so long for your food and you can't find any Dutch-speaking staff, you can understand English quite well, but if I have to say 3 times that the signs with table numbers are gone and then suddenly say in English with a blurred look that you don't understand, what are you doing outside the kitchen?

No one speaks Dutch, machines have not been working for weeks to order, tables are dirty.

Why did I order before reading the reviews… I match every single review posted on this establishment… I used the self service terminal, and got no receipt. There were no table numbers available so I got told to type in 1, I waited for 25 minutes till I asked the status of the food only to be told that its not being prepared yet. Poor Dutch, poor english, no real way of communicating. I ended up in a heated argument over the fact that I did not have a receipt whilst their machine did not dispense one. For about 15mins I got scolded, to the point where my friend was in tears. I paid for food that I didn’t receive. I walked over to burger king and got some burgers instead of chicken. 38euros down the drain, do not go here people.

The menu there is always warm and neat

Pleasant. Delicious. Self-tapping drinks should be cleaned more often. It's one big mess

No one can speak Dutch there, the English they speak is poor. order has gone wrong several times.

Neat, clear location. An error was made with the order, but it was resolved. Highly recommended.

Tasty burgers but very expensive.

I ordered 4 sets at 11:40 PM. I got everything cold, dried out wings, cold burgers and old fries, how rude do you have to be to force cold food on people!

Very moderate, special the service personnel, poor service and knowledge as well poor communication in english.

The food was delicious and the place was very clean and the workers there were excellent. It's better and cleaner than KFC Zaandam.

It's a pity that ordering via the screens always goes wrong, that the staff cannot understand you properly and that without a receipt you are apparently not entitled to customer service.

We pick up here. Nice staff at the drive thru. Bucket hot wings, large, are our favorite. If you order more products, please check your order. On several occasions our order was incomplete, which we only found out when we got home. Therefore 4 stars. Also download the app for discounts, which will save you money.

In deficient nl it is explained to us that the PIN payment was not successful. While it has been debited on the ING app? We really had to get the pass through again. Now 2 days later, the amount has definitely been debited twice. And now... they don't understand me and I don't understand them... what a disaster. Soon it will suck online to get 25 euros back.

Customer service is really shockingly bad. Personally, I don't think the chicken is bad at all, but it's really hit or miss whether you get a dry mess. I think they just hire everyone without a job interview or any selection at all, because holy shit. I don't think you can get much worse customer service.

Good food with good atmosphere and very friendly staff!

Worst ever, have to speak English to employees! We are here in the Netherlands! What an imbecile who hires such worthless figures. And then they fold something together and get a mess of sauce on it, that trade is closed very badly!! Mice available, see reviews with video! It's really ridiculous that this can happen like this, playing with people's health! I hope that the inspection will soon board up your tent! Tidy and tidy....

A great place to eat fried chicken Multiple varieties The price is fairly acceptable I recommend eating chicken meals that contain bones

I love KFC, their chicken is so good

The food is good but remains a fast food restaurant

Employees wore hairnets, with hair coming from all sides along the way. Filthy tables and stairs. Long waiting times. The only plus is that the twister was well filled and very tasty!

Tasty chicken dishes, good and friendly staff and a nice atmosphere

Chili cheese nuggets, ordered 9 received 8

The lady behind the counter was already aware that there were mice on the top floor. And she went back to her work... as if it were normal for a mouse to walk past you while eating... :(