La Cubanita in Wijk 00 Centrum

What terrible service. We sat waiting for our food for over 1.5 hours. Tables upstairs kept getting new plates, while tables downstairs got nothing. We mentioned it after an hour, and after 1.5 hours we walked to the cashier. The lady there thought we would just pay the full price, even though we hadn't eaten anything. I will NEVER come here again.

Super polite service and good food.

Friendly and pleasant staff. The food wasn't bad, but it wasn't good either. There are mouse traps in the restaurant under the tables. That really puts you off. Filed a complaint by email and they fobbed me off with a free drink.

⭐️☆☆☆☆ What an absolute disaster of a restaurant. This was by far one of the worst restaurant experiences I have ever had. The food was downright terrible. And as if that wasn't enough, we were also served a hamburger where the meat on the inside was simply raw. Not a little pink, but raw. Ground meat served raw is, as far as I'm concerned, completely unacceptable. You go out to eat to enjoy a tasty and safe meal, not to wonder if you will get sick afterwards. The fact that a raw hamburger is served from the kitchen says enough about the quality control of the food, as far as I'm concerned. La Cubanita Maastricht was a complete culinary nightmare for me. Absolutely never again, and I would not recommend this restaurant to anyone.

Had delicious tapas; it was very busy, so the staff were running around like crazy. But despite that, I never had to wait long.

Well, we went out for dinner with 6 people for my daughter's birthday, and half the menu was sold out!! Actually, I think this deserves 0 stars, but because the staff had the decency to only let us pay for the drinks for this fiasco, they get 2 anyway.

We came to eat for the first time tonight, but it will also be the last. The waitstaff came to inform us immediately that several dishes could not be ordered because they were out of stock; well, the menu isn't exactly huge to begin with... The hot food, which was supposed to be hot, was cold. There was also a long wait for the food. In between, the waitress came to tell us again that items we had ordered were out of stock this time as well; very disappointing. It wasn't clean either; there were splashes on the walls where we were sitting. The toilet bowl was completely loose and there was no soap available. Very disappointing; even for that price, it is still too expensive for what you get.

Attentive and friendly service, fine, well-made cocktails for the price. Food was okay (well taken care of by Hanos), although some orders (which took a very long time) were not received, and not everything was served hot. All in all, fine for a one-time visit. Final score of 8 for the overall experience.

The food was really tasty, but suddenly there was an alcohol limit, and that wasn't mentioned beforehand!

Had an absolutely delicious dinner with friendly, spontaneous, and hospitable staff who still take the time for the customer 👌👌👌🫕🍲🥘🍱🍻🍸

Had a delicious meal here yesterday. Ordering is done via the app, which is very fast. We had unlimited food and drinks for 36.50 pp, which includes the delicious sangria. In short, good food, friendly staff (including Anna), and prompt service.

Had a delicious meal and drinks.

Well, where do I begin? Shrimp that taste like meat, steak that is rock-hard you could throw someone's brains into, we were missing a lot of food, ordered again a few times but it still didn't arrive for more than an hour, just waiting for a few chicken legs... the floor by the ladies' restroom is sticky, absolutely no idea what happened there, yuck... terrible. The staff was nice and friendly... the atmosphere was nice but no... I don't recommend this place in Maastricht!

Nice place. I think it's been renovated too, different decor but done with atmosphere. When it's busy you might sometimes have to wait longer for your order but relaxxxx.....

The faded glory menu is no longer what it used to be.

The food and ambiance was great! We really loved the tuna tacos, beef carpaccio, spareribs, loaded nachos, etc. It was really delicious. My drink (strawberry mojito) was not the best, but drinkable. I didnt give a 5 star for the service, because we had 2 tables/14 people in total, and each table had their own number, so you can see exactly which table ordered what, but they would still give the other table our food and we had to yell across the 2 tables to see if someone ordered that item. That was the only part that was a little annoying. And in one instance the food took almost 1 hour to arrive, and at that time we had forgotten that we ordered it, so proceeded to order something else and when it had arrived we were already full. But other than that we would recommend the restaurant.

The food tastes fine, but sometimes we had to wait a bit long. You get it when a dish is ready. So it is possible that you have finished all your dishes while your table companion hasn't yet. It is not served per table. We didn't find 2 of the 3 ladies very hospitable, but 1 lady (mainly behind the bar) was. The ordering system is very nice, though. You can place your order via an app. 2 dishes per person every 10 minutes.

We visit La Cubanita quite often throughout the country; the food is always delicious and the atmosphere is pleasant. Unfortunately, we had a bad experience in Maastricht. Due to a Wi-Fi outage, we couldn't order digitally; instead, the staff prepared a note at the table for each "course"... but this didn't work... the note got lost in the kitchen.... Understandably, there was a lot of stress among the staff because things weren't running as usual... it is frustrating, though, that other (later) tables did get food. So, a bad experience now... (maybe) next time will be better....

Upon arrival, we waited 15 minutes for staff. The QR code didn't work to order. We tried multiple times. The staff, who were clearly understaffed, looked at us but didn't come over, even after we raised our hand several times. Eventually, they only came after we had raised our hand for the 1000th time. Apparently, the system was down, but no one had informed us about it. The table behind us had already been waiting 45 minutes for their bread, and the table opposite us had to keep approaching the staff to be able to order face-to-face. Truly the worst service ever. I fully understand that it is annoying when the system is down, but at the very least, come over to your guests to explain this. Eventually, we walked over to the staff ourselves. When we spoke to them, they even asked if we wanted to pay, even though we had only been sitting at the table for about 20 minutes and hadn't been able to order anything yet. The employee who asked this had actually shown us to our table herself, so she knew we had only just sat down.

Not authentic Cuban food which is misleading, and slow kitchen you can only order 2 dishes every 15 min

the overall vibe of the place was nice with good music and friendly helpful staff working there today. However, the kitchen did poor job. As soon as they brought our first round of tapas, we were shocked by the taste hoping that it would get better as we continue with the courses. That unfortunately never happened. All the items on the menu were poor quality & taste, with quesadillas being the worst, almost giving an expired taste. I would recommend improving the quality of the kitchen as soon as possible.

I love the place, we have come few times with my boyfriend. We are both extremely sad that they discontinued their pulled beef tacos with the pickled red onions they were the best thing on the menu. We used to come practically just for those. The ribs are great tho.

We rolled out again, we didn't walk. The menu has been improved again. The Monday to Thursday arrangement is the best.

Good atmosphere, too little staff

Was a good experience, nice staff, Spanish music playing and prices are pretty affordable. Only thing that could be improved is that most dishes are fried, would be nice to see more dishes that aren’t fried. But either way would recommend this.

Atmospheric restaurant with a nice all-you-can-eat concept. A bit on the cramped side and noisy due to the number of people in one room. The quality of the food varies by dish but is generally very tasty. It is just a pity that some of the items on the menu were unavailable, which made the selection much less diverse than initially expected. Fast and friendly service.

Had a delicious and very nice evening.

The food was mediocre; we had to ask for tapas dishes four times before we received them. We also received the wrong dishes. The dishes were lukewarm and some desserts were no longer available to order. It is a shame that you order everything via an app, resulting in little contact with the staff.

Long wait times, very greasy and no longer tasty, old menu was better + items disappear from the menu when you are there ???

Great tapas for a good price. Cocktails are only 6 euros and taste very good!! The chairs were quite worn out; you really sit on the springs. I pointed this out to the waiter but didn't get another chair. Otherwise, the restaurant looks a bit old and worn. It could use a fresh coat of paint here and there.

We always have delicious food there, and the staff is friendly.

We ate yesterday, but today we both had to go to the bathroom constantly. It started with having to wait fifteen minutes even though it was very quiet. The food tasted okay, but the next day it turned out to be much worse.

Their cocktails weren't really my thing. The food was delicious, and the service was quick and friendly. Definitely worth it.

Very good dining experience. Food is tasty, staff is very friendly and understanding and a lot of food options. Not my first and not my last time dining here.

Excellent find. Friendly, dynamic, and above all, excellent food.

Delicious food, friendly service, nice experience.

It was just as cozy and delicious as ever. The menu and staff have been upgraded (after a somewhat disappointing experience six months ago regarding the quality of the cuisine and service). You can now also order a drinks package. A great solution for a few hours of enjoyable dining.

Great for a cheap meal. Some dishes weren't very warm when served.

Desserts are not that good, friendly staff

It's a nice place, as you'd expect from La Cubanita: nice and colorful and great music. I just find the new concept with the QR code rather impersonal, and the appetizers are practically thrown on the table. The steak was very tough, but everything else was delicious. I found the restroom absolutely disgusting and freezing. The woman behind the bar was incredibly kind, though. She helped us when we hadn't received a few appetizers yet. I found the rest of the service impersonal and unfriendly.

Hola Muchachos! Ayy caramba tasty treats for all!!! if they arrive 🙈! the mamasitas in the kitchen and the mamasitas in service are doin a great job delivering (nearly all) the food we ordered!! ayy caramba! tapas so tasty u wanna bang out the maracas and hit a lil tune bro

Delicious food, but sometimes chaotic due to the crowds (Christmas market). Definitely recommended!

On wednesday, a grup of Friends and I had dinner there, and honestly, every thing was delicious. The tapas were exquisite, and the service was very attentive, even though there weren't many staff members working at that time. It's so nice to see people like that Who do their job to the best of their ability and give It their all. I felt very confortable.

A very pleasant and cozy atmosphere. Great service and something for everyone. Delicious flavors, and a two-hour time slot is perfect. We'll definitely do it again.

It was a very disappointing visit. Tempted by the number of guests inside we decided to come in and try what La Cubanita has to offer. From the beginning of our visit we were misled, the waitress informed us that all you can eat costs 24.50€ per person, after the payment we found out that in fact we paid 29.50€. We informed stuff members about this mistake but we got 0 response. No one from the staff members was even interested in explaining the situation to us. The first dish came to us after 20minutes of waiting. However, the waiting time for the desserts was the most scandalous. We waited over 40 minutes for a piece of cheesecake. After that time we informed stuff and politely asked how much longer we have to wait. But again we got 0 response. Upset with the whole situation, we paid the bill and left the restaurant. I do not recommend this place to anyone. Untrained staff members, lack of interest in the customer and long waiting time for tasteless dishes.

The food was truly fantastic, everything was delicious, and the staff were great! We'll definitely be back. Thanks for the lovely evening.

Everything works perfectly. You can order 4 tapas every 10 minutes, and everything was served quickly. Highly recommended, right in the city center.

Delicious food, excellent service from Elias. Super friendly and hospitable ❤️ We'll be back for him.

I expected more from the food. Friendly staff, but they only spoke English. It's a cozy restaurant with a lot of untapped potential.

If you haven't waited a long time for your order at 5:30, and the second round is already messed up with orders that hadn't arrived from the first round, things are already going wrong... mainly grumpy English-speaking staff who don't even bother to answer your question, because that's not their job. No soap in the restroom, which was a bit of a shame... This is the transition from la cubanita...

Enjoy tasty snacks in a cozy setting at your own pace!

Most of the staff don't speak Dutch or English. The food wasn't anything special, and the steak was very tough. The chicken thigh with peach was very tasty, though. Everything was a bit chaotic, with dishes not arriving in the order we ordered. After our dessert, dishes from previous rounds arrived.

The first round was a hit, ridiculously long wait even though it was quite quiet for a Sunday evening! The first dish was completely burnt! The staff consists mainly of young people who have little interest in giving customers a pleasant evening. If you want a good and enjoyable La Cubanita experience in the Netherlands, go to Zwolle or Alkmaar. You'll get your money's worth there; they work much harder and more effectively. If you're in Maastricht, go to Tokyoto or Het Zusje. You might pay a bit more, but you'll get a positive culinary experience in return.

The food was delicious. Could use a few less sauces with the dishes. And I'd love to tackle the work on the doors and window frames. It was a lot of fun, though.

Most of it was delicious. Cocktails were good. The timer for the next course was a bit suspicious; it only took 10 minutes for one, and 13 minutes for the rest... but we were definitely full nonetheless. One tip for the restaurant... more beef. If you like beef, you'll be a bit shortchanged.

Very nice place, good food and very friendly staff

Good food, drinks and good service so a very good visit 💯👌

The restaurant was so packed you could barely hear each other, and half of the dishes on the paper menu couldn't be ordered using the QR code. The melon wasn't ripe, the spareribs were dry. We left after three rounds.

We had a delicious meal at La Cubanita. The service was good and very smooth.

We ate here today with the no-drinks formula. Highly recommended. Great service (Ilias)

This is an all you can eat place with restrictions You can only order 2 dishes per person every 10 mins, but in reality it took more time as it seemed like the system got overloaded Also, the dishes came a bit now and then, so don't expect to be eating at the same time And a couple of them were impossible to tell apart

One star is unfortunately too many. When we made our reservation, we weren't informed that our dog wasn't welcome. There was nothing about it on the website either. We ended up having a very good meal elsewhere.

The concept is nice, but this branch is on the small side, which means you sit close to each other & we found the dishes in other branches better and less dry

Great concept, the food is delicious. A bit noisy inside, but that's normal on busy days.

Had a very nice evening, friendly staff and the food was certainly delicious.

Alles was koud, en we moesten heeel lang wachten bij iedere ronde ook werd er soms helemaal geen eten gebracht wat we besteld hadden. Erg jammer. Het was altijd zo goed en lekker.. We zijn halverwege weggegaan en hebben alleen het drinken betaald.

It was really nice! The food was delicious, and the staff was super friendly!

Omdat ik vaak ad hoc beslis, ben ik sinds lange tijd weer eens bij La Cubanita Maastricht gaan eten. Reserveren is een must! Anders krijg je geen plek. Vandaag( een dinsdag avond) heerlijk genoten. Wij hadden als stel gereserveerd om 18:00 . De zaak was nog bijna leeg toen we arriveerden. Echter: binnen 15 min was echt iedere tafel bezet! Wij hadden een uitermate vriendelijke serveerster die haar eerste dag werkte. Veel engelstalige werk studenten , allemaal even vriendelijk. Ons eerste drankje liet vanwege de drukte even op zich wachten. Een beetje begrip vind ik op zijn plek. De mensen rennen zich de kuiten uit het lijf. Daarna verliep alles vlekkeloos. Tappa’s goed van kwaliteit, vers bereid, verse kruiden, allemaal even smakelijk bereid en opgediend. Éen jongedame van de bediening springt er met kop en schouders bovenuit. Vanuit haar ooghoeken overziet zij alles. Stuurt personeel aan en had snel in de gaten dat ik een drankje wilde bestellen maar de serveerster mij even niet hoorde. Zij is een absolute topper! Drankje kwam binnen een minuut. Wijn is goed van kwaliteit, cola zero uit flesjes dus geen goedkope tap- cola. Fles bronwater van Bar le Duc. Wederom in gesloten fles. Momenteel ken ik geen enkel restaurant waar ik voor €36,50 onbeperkt tapa’s kan eten incl . drankjes in een gezellige ambiance met fijne muziek. Complimenten aan jullie allen. Bedankt voor de heerlijke avond.

All you can eat? Yes please. The food was amazing. Anything you get in their honey mustard is GREAT! Went husband and I, and we love that we could try everything on the menu!

This tapas restaurant was delicious and the staff was friendly. One thing to keep in mind is that the tables are often quite small, which is typical of a Spanish restaurant.

Laaaaang wachten op eten/drinken. 45 minuten op het eerste drankje, toen maar zelf gaan pakken aan de bar. Als het eten dan komt is het al lauw/afgekoeld. Drinken inbegrepen is een wassen neus als je niet kan bestellen of net zo lang moet wachten op je drinken. Helaas blijven zitten, we hadden beter na de eerste 45 minuten kunnen opstappen zonder iets te hebben genuttigd. Na 3 rondes van elk 2 hapjes hebben we het opgegeven en zijn vertrokken. Wel 15% korting maar voor een verpeste avond. Nu veel geld betaald voor een lege maag en een avond frustratie. Na vertrek naar McDonalds gereden en het daar nog gezellig gemaakt.

Went there tonight, and when we arrived, no one looked or said anything. After a while, someone came. I ordered drinks and waited 25 minutes. I went to the bar to ask for them, but was told they weren't ready yet, I was alone. I waited a bit longer, but left without eating or drinking.

A long wait for food/drinks. 45 minutes. By the time the food arrives, it's already lukewarm/cold. Drinks included is a waste of time if you can't order or have to wait just as long for your drink. Unfortunately, we had to stay seated; we should have left after the first 45 minutes, just like our reviewer. We paid a fortune for an empty stomach and an evening of frustration.

Mediocre food, sometimes cold. Nothing special. What was really annoying was that we'd already been sitting at a table for 20 minutes and hadn't even been offered a drink. I read the other reviews, and it turns out this has been going on for a long time. Apparently, they don't need this and are also satisfied with fewer customers... We'll definitely never go there again.

Delicious food. Excellent value for money. Friendly staff. A bit cramped though.

We had a delicious meal just under two weeks ago. Excellent service and very friendly help from Ilias and his colleagues.

Too few staff for the number of people dining. You had to order drinks from the waiter, but the waiters never asked if you wanted something. We had to go to the bar several times to order. Several times, our food was burnt or cold. This wasn't something we'd come to expect from La Cubanita. Sometimes it took 45 minutes for our food to arrive. The ice cream was more like a milkshake. Unfortunately, no more La Cubanita Maastricht for us.

After a day out in Maastricht, we had dinner at La Cubanita. We initially had to wait 30 minutes for bread and drinks. You had to order drinks from the staff, but they didn't come to the table, so I went to the bar myself. The staff wasn't very friendly either. The food arrived cold or burnt. In conclusion, I'll never go back to La Cubanita Maastricht.

La comida es muy básica, porciones pequeñas. Tuvimos que enviar 3 de 12 de vuelta (quemado, olvidó la salsa en patatas bravas, ... ) El servicio era malo. No organizado. Muchos errores. No recomendaría esto a nadie. El concepto es genial, pero se hace muy mal.

Item 1: It was already very difficult to find the place, which didn't look much like a restaurant from the outside. Item 2: We had to wait almost 15 or 20 minutes just to finally order tapas and our drinks. (Don't go if you're very hungry or thirsty). Item 3: First tapas order placed. We waited, and waited, and waited, until finally ONE plate of tapas out of the 18 ordered arrived. One bite and the plate was already empty. Item 4: We didn't like the tapas at all, to be honest. Luckily, my Coke was good... oh yeah, the melon wasn't bad either! Item 5: So, Miss Red-Haired Waitress, you've probably had a hard day, but throwing plates on the table was minimal! Time to rethink your job! This isn't a caterpillar, even the animals are better served with their own bowls😒 And the cherry on top: we left with a stomach ache like no other and now we have a hellish digestion. In short, my WORST experience in a restaurant as a tourist. Obviously, no surprises, I guess, I don't recommend it. Just a quick shout-out to the lady at the bar/cash register; she was pretty nice, at least.

Unfortunately the staff was understaffed and ran around like headless chickens not once did we have the food together now and then a plate was brought and a little later there is no structure, the ice cream was really pitiful half melted and tasteless. On the website the prices are unclear at the bottom in small letters a higher price is misleading! Conclusion never again

Super tasty and friendly! Will definitely come back

Like all the others. Fine. Unfortunately no terrace

Very nice and cozy. Very nice cocktails too

Het was nu de 5e keer dat we er gingen eten. Door de laatste reviews waren we wat ongerust. Maar ik moet zeggen dat het weeral super goed is meegevallen. Ondanks dat het super druk was bleven de gerechtjes vlot komen. Bediening bleef ook vriendelijk en niks was teveel. Enkel als je de cubanita completa hebt moet je de drank buiten de app om bestellen en dat duurde dan wat langer maar dat was het enige minpuntje. Het eten was ook heel lekker. De garnalen waren super goed klaar gemaakt en de warme gerechten waren ook echt warm. Ik snap dus echt niet waar al die negatieve reacties vandaan komen.

Fresh from the freezer, yummy man

We had a great meal here. However, it was a bit of a switch that you sometimes have to speak English with the wait staff.

Went to eat in Maastricht with a group of 7. Unfortunately we had to wait 1 hour and 10 minutes for the first round. If that had been paid in advance, we would have gotten up and eaten somewhere else. Some dishes were nice and hot and delicious, but many were also lukewarm/cold and not tasty. Sweet potato fries were burnt. Young staff running their legs off, (2 in the shop and 2 in the kitchen) sad to see. You can't blame them. No fresh smell in the shop. Not recommended!

Bij binnen komst van de zaak hangt een onaan gename geur van urine.Lang wachten op de eerste ronde 1.5 uur gewacht.Gewoon weg slecht eten koud en niet gaar vlees .Aan gebrande zoete aardappel.Veel koude gerechten die eigenlijk goed warm horen te zijn .Verkeerde gerechten de helft van de gerechten.Meisje wat er bediende rende zich de benen onder haar kont uit. De heren van de bediening spreken geen Nederlands en verstaan het ook niet .Het was dat de personeels vereniging al had betaald .is voor mij de eerste en ook de laatste keer geweest.

Horrible...run away. The waitresses are very nice and helpful, but the food is awful.

Junk food... disgusting... the waitresses were very pleasant and smiling, but the "dishes" and "tapas" are truly awful. I'm lost for words.

It was a very surprising place but it was a bit too busy so not everything was served well, we got the wrong things a few times. Furthermore, very good service and friendly atmosphere.

Great food, unlimited food and drinks and everything was delicious!

Shit thing takes way too long after waiting 2 hours but only had 4 dishes shame on you!!!!

It was our first time in a restaurant like this and it was great 👍. Prerequisite: a cell phone with enough battery!!! You order everything via an app and everything is exactly as described. Little things are always served, as often as you can eat. And everything in 10 minutes. Service is always friendly and on the ball! Drinks came quickly and the food was digested quickly and at a certain distance. A small drawback: We hadn't made a reservation, so we got a table in the entrance area...a bit fresh, but we were there ourselves 🤭. Conclusion: If you have a first date, it is highly recommended!!! The conversation piece is guaranteed 😅. And anyway, the menu is full of surprises and it tastes really good!! Not particularly attractive from the outside, but the inside was quite good. By the way, we were there quite spontaneously and also relied on the reviews. So we would like to give our review here too. So recommendation 👍💫

Had a worse experience today. Tapas that were not delivered. Had to wait 50 minutes for tapas. Burnt nachos. Drinks but no glass. In short, it was clearly noticeable that things were not going well. Heard several tables complaining about the long wait time.

Avvicinati al locale per estrema curiosita',riserviamo e ceniamo in 4. Sistema incomprensibile e spiegato male dalle ragazze,tapas estremamente piccole,lente e i piatti non arrivano insieme;alimenti terminati e non comunicati dal personale.Un conto di 145 euro per me esagerato sopratutto per la qualita' dei prodotti.Serata da dimenticare;

Great food, great concept, great spot! I loved it and I’ll definitely be back!

Nice all you can eat (and drink as an extra option) tapas restaurant for a good price!

Okay restaurant but also a bit of faded glory. Staff very sweet, helpful and friendly. The dishes are no delights.