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Score
MeningenOpmerkingGoogle3.7693.9

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A McDonald's like many others: an efficient but uninviting eatery with mediocre food.

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Pascal Jolink . 2025-10-27

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We were here today around noon (during school holidays). The restaurant is very clean, everyone is friendly, the food is made quickly and is fresh. The restrooms are also clean.

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Tania Pascal Berkelaar . 2025-10-21

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Poor service from the dark-skinned woman who works in the mornings. Over and over again. They should fire her. It's obvious she doesn't feel like working, and she conveys that feeling to the customers.

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Meditation Education . 2025-10-20

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Very quick with our order. Thank you

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Paul Smith . 2025-09-23

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I was here recently because I was sad. My FatBike had been stolen, so I wanted to get a Big Mac and some Chicken Nuggets to wash away my tears. Then I suddenly saw the culprit! The person who stole my FatBike was suddenly walking around McDonald's! But what should I do now? I gathered all my courage, and against my instincts, I called the police. I did this in the bathroom because I think he had a gun. A few minutes later, I heard the police, some rummaging, and some struggling. I didn't see the culprit again, but the police returned my FatBike and said the culprit would never do it again ☺️. Very happy with the fast service and the warranty on my FatBike 👍

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Steef 2000 . 2025-09-22

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One of the nicest McDonald's in Rotterdam

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Lucian-Stefan Busna . 2025-09-21

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The food was delivered quickly and this time the fries were nice and warm. The atmosphere was also good.

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Joke Schep . 2025-09-20

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This location is managed quite tightly, and you can tell. Fast service and reasonably clean.

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Alexander R . 2025-09-07

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Inside the restaurant, there are a lot of flies flying around. This is unhygienic and dirty. These creatures are trying to get at your meal, which is disgusting. Please address this. For example, hang fly traps from the ceiling.

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Shama Ramkisoen . 2025-09-07

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Thought I'd give it another try, but no. Ordered pistachio flurry, soft serve, and an ice cream frappe. The ice cream frappe was wrong. They asked if I could wait a minute!! "My ice cream is melting, isn't it!" Yeah, but my Mac drive is crashing now!!! So, this is a melted ice cream, man, delicious. And yes, I live close by, so the ice cream would have made it, but after waiting an extra 5 minutes, and suddenly, they didn't know about my new ice cream.

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Sandy Verbeek . 2025-09-06

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I sometimes can't get good service nice restaurants, but in this particular McDonald's, the staff is very friendly and helpful. I was pleasantly surprised by service and food, came so fast, also for late hour that we came it was really clean. I didn't see the name, but a bold waiter brought us our food. He was a very pleasant man.

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хисори . 2025-08-31

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Increasing vacancy and mostly very uninviting. The second, smaller section up to the Plus is fine.

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Raymond Boin . 2025-08-29

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Significantly improved. Fewer errors with orders.

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Steven van Vliet . 2025-08-28

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Only the drive true working after 12PM

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Tamas Vanyi . 2025-08-28

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We often visit this branch and usually are served fast.But this morning, it took over 20 mins for a simple breakfast order, croissants were sold out but we were offered an alternative, so no issue here. After my order, I still had to wait for my coffee, they eventually try to flog an old one from the back so I asked for a replacement. The coffee corner/counter were very dirty & disorganized, without any takeaway lids and with crates of milk on display. Employees were arguing with each other, there is clearly no system or accpuntability and it shows. For over 20 euro, I ll go somewhere else next time.

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DMVDW . 2025-08-22

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It was a delicious meal of 2 burgers 🍔 and I couldn't even finish my fries 🍟 plus I actually wanted an ice cream 🍦 but I didn't have it unfortunately I was full I didn't even feel like eating breakfast the next morning but I still had a cup of coffee ☕ and a cheese croissant 🥐

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YaoiMangaLover . 2025-08-18

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Mc drive too small with a large car

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raymond vergouwe . 2025-08-13

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Good and tasty mac and cheese. The food is delivered quickly and hot, and they keep a close eye on specials. I never miss anything when I get home, and my daughter leaves with a smile.

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Angelique Tazelaar . 2025-08-04

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I wasn't allowed a plain burger with that McSmart menu because they wouldn't "change" it. So I had to pay twice as much for individual burgers that they could customize. This was the first time I'd heard of such a thing. And if you charge €0.85 for your fries sauce, it's only fair to give the customer the two sachets of sauce after they've paid for them. Two plain cheeseburgers, one fries, and one small Sprite is €12. I could have gotten two McSmart menus for that. Stupid staff, stupid policy, and therefore probably a stupid manager as well.

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sha kho . 2025-08-02

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A McDonald's. I always give it 3 stars. At least, if there's nothing else to complain about. And, lol, there's nothing particularly good about it. It's still a concept I have a love-hate relationship with. Convenient because they're always open and you get served quickly. Parking and loading are often excellent. The coffee is good. But the food is unhealthy and not very tasty, very unsustainable, and the restrooms are decent, but never really clean.

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Roelof Potters . 2025-07-27

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I visited this McDonald's this afternoon and it was a fantastic experience. The location was clean and tidy, and the staff was friendly and helpful. What stood out most was the host—an older man with an incredibly warm and welcoming demeanor. He truly cared about his guests and exuded a calm and engaging atmosphere. You immediately felt welcome thanks to his genuine friendliness and pleasant demeanor. Furthermore, the food was delivered surprisingly quickly, which was a real plus. Will definitely be back! 👌🍟🍔

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Sara R . 2025-07-20

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Someone was video calling and the whole restaurant was enjoying it, I expected something to be said about it, but this is a shame

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Henk De Groot . 2025-07-19

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First of all, the employee was lovely! Very friendly... and honestly, this McDonald's, and a few others I've seen, is one of the few fast-food restaurants with clean restrooms!

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Cey D . 2025-07-17

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While I was waiting for my takeout menu and milkshake, a guy walked up to the counter and said, "I ordered iced tea and this is a milkshake" (they'd accidentally given him my milkshake). The employee swapped the lid and just wanted to give me the used milkshake! What a bunch of disgusting, unhygienic amateurs! And of course, they act so hypocritical when they get caught... they'll never see me again!

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patient_zer0 . 2025-07-14

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Best location in Rotterdam East to eat on site. I like to come here with my family. It is also not far from the shopping center so for quality I prefer here than Poolsterplein. Tables and toilets are clean. It is spacious and nicely decorated with different seating areas and the staff is friendly. And a large fries is really a large fries.

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MyN ville . 2025-07-04

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Food was almost cold again, fries certainly. After complaining, fresh fries did arrive. Straws, mayonnaise and napkins were forgotten, everything was resolved but, it happens more often lately that food is lukewarm to cold....

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Marion B. . 2025-07-04

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1 star is too many this store manages to screw up my order every time I don't know what kind of staff works there but really people use your MIND a bit it would be nice, if you have an order CHECK it so F it's not difficult but still every time with this mac it hits this was also the last time I ordered via thuiszorgd I just got a completely different order and what do you get as an answer yes you have to solve that with thuiszorgd oh yeah nice and easy you make a mistake and blame someone else and then find it strange that this company has gone to hell in the past you just got your order delivered and an extra one nowadays you can get the T, you can be happy that I'm not mobile I would have thrown that order straight in your face.

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Jomared . 2025-06-28

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Called to see if I could order, got no answer and was hung up on. When I called back he got angry and said he would put my number on the internet.

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max laurier . 2025-06-27

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Well, McDonalds, what can you say about it?

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Dave vdN . 2025-06-23

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Are you stuck in the driveway for so long to get home and see that they gave you a completely different order Worthless it costs me even more to go back and exchange it What are you doing there? I order food worth 20 and get some vegetarian junk worth 5 euros!!!!

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Special Cars . 2025-06-20

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As it should be, fast service at the table, neatly treated, cheerful people

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gemma vellekoop . 2025-06-15

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Quick service but they often forget parts of my order.

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Mike Ratzer Holst . 2025-06-15

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Just for the host at this location you come to Maccy D. What a nice man!

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Sterre Tuynman . 2025-06-13

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Nicely renovated but expensive pfff

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joke kers . 2025-06-09

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I was stuck in a traffic jam from before the MC-drive to after the MC-drive! Getting something quick to eat turned into 60 minutes (21-10-22) Friday evening rush hour

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Roland van Egdom . 2025-06-08

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Stopped for a quick burger. Through the MC drive and on we went. Within 5 minutes we continued our journey

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Martin K. . 2025-06-05

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Always neat and clean. Fast and good service. Friendly staff. We like to come here for a tasty bite.

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raymond van der vliet . 2025-06-03

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I always grab some coffee here. Thanks!

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Elmira Lodder-Pervenaieva . 2025-06-01

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We found this Mac Donalds one of the best so far! Nice staff and we got our food very quickly

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Damicha Kogeldans . 2025-05-27

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Friday evening after a visit to Ahoy on the way back, I stopped because you can still sit inside. Very neat and tidy. Too bad the burgers were too cold and people on the premises are looking for deposit bottles by people who are not customers. It gives you a bit of the feeling of having to pay extra attention to your car. Friendly staff and otherwise neat and tidy inside.

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Hilde De Bruijne . 2025-05-17

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Arrived just after opening and was turned away. Staff appearance very bad. Asked for an explanation and got ""I don't know""

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Harry Sleutelaar . 2025-05-13

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Good food, usually fast service but when it's busy it can take a while. But that's to be expected at that point.

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John Bakker . 2025-05-08

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Just ordered something via McDrive. Incomplete order, mcflurry without sauce that was requested.

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Patricia van der Zwam . 2025-05-08

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Nice Mac, great staff and delicious food

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Diana Van Ochten . 2025-05-04

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I just got home from this location. Ordered a double chicken. This is what was in the bag. This is the umpteenth time that an order has gone wrong.

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Emir Coric . 2025-04-29

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I had only ordered a drink and then I was told to enjoy dinner.

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Tomas van Leeuwen . 2025-04-18

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Perfect McDonalds, branch quiet and beautifully maintained. Flowers on the table and special place for delivery staff. The employees pretty much have the best service I've ever received at McDonalds. The employee behind the counter quickly gave our order. Then another employee suggested that you could still get sugar and milk for your coffee. Now that's service.

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Donald Ouwerkerk . 2025-04-14

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Throw your 55 euros for order. 3 menus If you receive 1 menu, you can call Uber Who then gives the food to those delivery people? Money not refunded, food not received Easy money guys

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K D . 2025-04-06

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It took 2 hours, man, that's way too long 😭😭

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Keano vdBerg . 2025-04-05

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Despite the crowds, always worth your money.

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DonJuninio . 2025-04-03

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If you like cold food this is the place for you.

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Dimme Heijkoop . 2025-03-29

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Well placed and clean location next to Woonmall.

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Animesh Panda . 2025-03-25

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For me a long time sinds i went to the mcdonalds, but it never disappoint

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Sigmond Rosa . 2025-03-22

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I don't have much to complain about on the Mac itself, but the traffic situation in front of the door is just terrible. It took me 15 minutes to get off the premises (Thursday +/-17:15)

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Maki Wokki . 2025-03-21

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Neat and friendly and helped quickly

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Ruud Bons . 2025-03-20

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It's really unbelievable...but if you order for 5 people to take away (i.e. 90 euros at McDonalds), then in all those years they have not managed to get the order right once. Jostibende there. Even if you clearly indicate that they have never done it correctly and they need to check extra... things always go wrong and you miss something

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David Shotokan . 2025-03-19

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Delicious and quick breakfast. Classic McMuffins, crispy potatoes and hot coffee are what you need in the morning. Great option if you don't have time to cook

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Maksym Kyrylenko . 2025-03-11

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The manager gave me the same sandwich again after I very politely asked if I could have a fresh burger. Disrespect 👎

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Ray . 2025-03-09

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Food was prepped VERY vast and was good and freshly made. The lady bringing our food to the table was very polite and nice. Decor is stylish and new. I'm loving it!

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Guillermo Reyes . 2025-03-05

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Helpful staff. Customer friendly

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Lloyd Mohansingh . 2025-02-23

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Regularly incorrect orders in the MC Drive

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Wilko Van . 2025-02-22

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This is a really good establishment. I celebrated my birthday there and loved everything about it. Tasty and all the food is worth the price. Thanks, I'll come again

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Не блокайте . 2025-02-20

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It's nice to be able to sit and eat in peace while charging the electric car.

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Ria Bloemheuvel . 2025-02-13

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As far as I'm concerned, Mexican and Greek citizens can come back soon. I'm tired of Big Mac and standard burgers now. Coffee is perfect👍

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Ruud Mulder . 2025-02-12

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Been there for an early breakfast. Was doable. Clean tables, good and fast service. Nothing to complain about.

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Sander Melchior . 2025-01-26

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Very normal for a McD. Fast and easy.

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Japie Spoelstra . 2025-01-22

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Wrong order at the MC drive, again. I don't get a coupon for the mistakes I made, but I do get a medium fries with which you can fill a narrow bag of fries. Then leave a review every time something goes wrong

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Roma Ramesar . 2025-01-21

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I have been in many McDonalds in the Netherlands and today my little daughter and I got the best service !! Meals were ready super fast and the restaurant team was so kind and helpful !!! For more Mcdonalds as this one 🥂👏👏👏

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Rosario Mata . 2025-01-15

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Good service.... very clean, big 10 Delicious coffee

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J Kokken . 2025-01-15

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The service was very good and the people fast and nice. The food was great and I don't have much room for improvement. The atmosphere was nice, but at 12 noon there were a lot of students. I would also like a McFlurry option with 2 sauces and no topping.

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Dark animal . 2025-01-10

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I don't go/order there anymore because of the clumsy sauce sachets. Really terrible...

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Alessandro Lo-Presti . 2025-01-10

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A clean restaurant. Fast operation. Friendly staff. You feel welcome and at ease here.

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Vincent Groen . 2025-01-07

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A very nice McDonalds that has become even better after the renovation, everything is neat and clean, friendly staff and the food is delivered quickly to the table. It is also ideal that you can sit at the table and then order via the app, really great

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Familie Groen . 2025-01-07

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There are very few choices between the veggies and normal burgers and it is very expensive, I prefer to just buy an ice cream, and my burger from Burger King is much cheaper with super deals here, there is literally nothing too bad.

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Erhan Emekli . 2024-12-29

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The cleanest Mac I have ever seen! Great staff!

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Nancy Kriens . 2024-12-21

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It was nice. Burgers a bit more seasoned than others, which is nice. Also a nice view of trains passing by. Enough parking space and close to Alexandrium, food was hot and quickly brought to the table, but that could also be because it was not that busy

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Aiden . 2024-12-18

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Just standard McDonalds nothing special, it was served.

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hans kooistra . 2024-12-17

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always tidy, nice crew, quick service.

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Aad Stam . 2024-12-16

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The food at this McDonald's is always freshly made. It isn't there very long. The people who work there are nice. The only downside for me about this restaurant are the toilets, which should be cleaned more often.

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Isa . 2024-12-07

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Great McDonalds. The food is usually delivered quickly here. So far we have had no errors in orders. Staff are generally friendly and helpful. Tables are usually school, floors are not always in some places and toilets are not always either. Enough parking in front of the door, free. It is often busy here and lots of junkies, but the MC cannot do anything about it, it depends on the neighborhood.

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Thieme hollaar . 2024-12-05

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This is really the umpteenth time that the food is lukewarm to almost cold. We always take it with us and live less than 5 minutes by car from there. And as an apology we receive 1 hamburger coupon as standard. As if 1 coupon makes everything right again. I already ate less maccie, but I would certainly rarely visit this branch.

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Cynthia MariaJohanna . 2024-12-03

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Well, the Mac. They are all the same. Nice every now and then. Service is always good and the food is always to your liking. But of course you shouldn't talk about atmosphere. And despite the many calories, you feel hungry again after an hour. But despite that, a few weeks later you go again...

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Matthijs Westhoeve . 2024-12-03

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very friendly people here around 🤩🤩🤩

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Tamás Balogh . 2024-12-01

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Not everything you order will be given to you at the drive thru

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Willem Falter . 2024-11-30

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Always fast and good service, no long waiting times.

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Gary Cheung . 2024-11-29

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It's nice that there is now a separate room for the delivery people.

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joy in education . 2024-11-26

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Too expensive these days for gast food

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Bo . 2024-11-22

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After a busy day with children and grandchildren, I grabbed a Maccie. A place to relax for a while.

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Henk Kok . 2024-11-17

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Fries cold and limp Burger not as it should be and when I got some from her it was in a big mouth. From now on, better go to Burger King.

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Redouan Belhcen . 2024-11-16

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What can I say? It's a McDonald's. It's clean and modern inside. My daughters were completely happy. That was the most important thing. The food is McDonald's, not bad but not special.

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Sergio den Heijer . 2024-11-15

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Fast. The burguer was nicely done.

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Rafael da Silva . 2024-11-11

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The food is delicious for children and it is quickly on the table.

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D Zappeij . 2024-11-10

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A spectacular drive through experience! It is fast and delicious. Definitely recommended to everyone who has a car.

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Arda Ertan Yildiz . 2024-11-09

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On Saturday mornings, out of convenience and because it is tasty, we visit McDonald for an Egg McMuffin with Bacon and Chees, usually a double because otherwise it fits in the hollow molar. ENTRANCE We actually always take the Drive-In. The staff sometimes has difficulty doing their best. After a night out, a Saturday morning job might be just a bit too much. But often it is without a smile. EGG SANDWICH A hamburger bun with fried egg, cheese and bacon has not disappointed so far. Well heated and tasty. Unfortunately, the circumference is getting smaller and smaller. CONCLUSION McDonalds must work on the performance of its staff. The big M spends millions on advertising. And especially with fast food, hospitality is an important aspect to make it taste "healthy".

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Michel U . 2024-11-05

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Nice clean place, food comes to your table quickly.

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Antoinette Peelen . 2024-11-01

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First round of napkin forgotten and no fork. Second round went very well!

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Annemarie Meuwsen . 2024-10-30

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The food is just like anywhere else. It's just a pity that I think the staff is reluctant.

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Axel Berkhoff . 2024-10-27

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We only got a portion of fries and coffee/tea

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Ineke Crielaard . 2024-10-22

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We're not big fans of McD, but it was tasty and they helped us a lot when we didn't understand something. So who knows, we might come more often.

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Martin v.Amerongen . 2024-10-20

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Only the drive-in was open (major renovation), but the food was mediocre to bad. Shame. It was once a good Mac.

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joop keizer . 2024-10-19

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