McDonald's in Wijk 12 Maarssenbroek

I have IBS, but I rarely have trouble with it at this McDonald's. So they must be doing something good. Otherwise, it is a McDonald's, so you shouldn't expect too much in terms of atmosphere and service.

It's bad for you anyway, and fortunately I haven't been there for quite some time.

It has really gone downhill over the last year or so. Long waiting times, nobody speaks Dutch, and there is far too little parking space for the children's mopeds belonging to the large groups of local youth.

They can never get your order right the first time, very annoying.

This McDonald’s location will NOT except credit cart as payment!!!!

Terrible! Nothing can ever go right at the McDonald's in Maarssenbroek! This time they forgot all the sauces. Put experienced staff on hand to train the other staff! From now on, I'm going to Leidse Rijn McDonald's!

McDonald’s Maarssen never disappoints… if you come for dry burgers and soggy fries. 🍔🍟 Impressive how they manage to pull it off every single time. Consistency is a quality, too. 😂

McDonald's is the fast-food chain to go to when you want a quick bite. They have burgers, fries, wraps, ice cream, chicken nuggets, Kinder Meals, and even salads. Perfect for a quick visit with friends or if you're driving past anyway! Usually, the food is brought to you quickly, or you can pick it up yourself. Outside of rush hour or mealtimes, there is usually always plenty of space. It can get busier during rush hour and mealtimes! Some have a drive-thru. And some have delivery 🚚. Always the best taste, and they never disappoint me.

McDonald's is a fast-food restaurant, but they have never heard of fast here. Due to bad experiences at the drive-thru, I decided to order inside via the self-service kiosk for a change. It wasn't busy, but I just sat there waiting 25 minutes for my food! If everything were good, you wouldn't hear me complaining anymore, but two of the four burgers weren't right and the drinks were wrong too. When you point out what is wrong, people just stare at you blankly, and someone has to come over who actually understands what you mean. What I also found strange, by the way, was that there was a woman standing there with two children. The woman wanted to speak to the manager about the World Cup cups. She explained that due to their faith, they are not allowed to eat these kinds of menus (??), which meant the children would never be able to get the accompanying cups. The woman's question was whether she could get the cups in another way. The manager gave two cups to the children without hesitation. Later, when I went to exchange my burgers, I also asked if I could get a cup for my football-mad son, since they were simply being given away. The manager in question laughed and said, "We can't get involved in that." When I pointed out that he had given away two cups just moments before without having ordered a menu, he called me a liar. They won't miss me, as there is plenty of youth making the place unsafe every night, but I won't be going there anymore. Not because of the cup, but because of the poor quality they provide. Surely, you would expect something better from a global chain.

Dangerous location, many young people acting tough, fatbikes, littering. Not a nice place to go for a pleasant meal with children.

The worst McDonald's I have ever been to. The McDrive entrance was designed by someone who has never been in a car. Apparently, you have to drive around the building to reach the entrance. Soggy, half-cold, stale fries and chicken nuggets to match. It is clear that these have been sitting around for way too long. There are standards in place to ensure you get reasonably fresh food. Not here, apparently. Furthermore, that terrible cardboard straw; it's like I'm feeding my used straw straight to a turtle or something. Total nonsense, especially when you put the fries sauce and BBQ sauce in plastic containers. You really shouldn't go here. If you drive a little further to "The Wall," it is actually good.

I ate there this weekend and just got food poisoning because of them, so watch out. I'm still sick from it; when I'm better I'm going to check it out.

I had a large World Cup menu with 9 chicken nuggets and a large Sprite without ice. I received 7 chicken nuggets; I received a small Coke with ice, a medium fries, and no World Cup cup. Worst of all, I didn't get half of it back. If I could have given 0 stars, I would have given a -1. My chicken nuggets were soaked in Coke; really a bad McDonald's. There was sauce on half of the seats and tables.

After ordering, I waited 25 minutes for my food, only to find out that an entire menu item was missing. After an argument, I didn't receive it either. I wouldn't do it.

I ordered a Chicken 9 menu and got 8. I also bought one of those World Cup cups, but I just didn't get it, and I ordered a vanilla milkshake and got a banana.

Nice restaurant. Plenty of seating.

I went to McDonald’s with my son and nephew. The kids always enjoy that, so we went ahead. I ordered for over €40 via the self-service kiosk. No receipt came out of the machine, but fortunately, I still had my order number. After waiting for about half an hour, I went to inquire about the status of my order. It turned out that it had been canceled due to a system error. That can happen, but subsequently, my order could not be prepared after all. I had to place the order again and pay again. The amount of the first order was supposed to be refunded. Two months have passed since then, and I still haven't received my money back. Despite contacting the branch multiple times, nothing has been resolved yet, and a refund is still pending. A system error can happen, but waiting two months for a refund of over €40 and then having to chase your money every time is simply poor service. Very disappointing.

Quite impressive! I already had very low expectations after previous experiences, but even those weren't met again today. Dramatic! Bad service, incomplete orders, and truly the absolute worst McDonald's food there is. That one star is still too much. Never going to this McDonald's again.

good coffee, had a delicious meal, top notch

Got a huge soft serve ice cream with a straw, even. We were slightly ignored at the order kiosk in the McDonald's drive-thru, but we asked for 5 Whoppers, so that was understandable.

Melted ice and waiting 10 minutes for an ice cream.

Just closing at 9:30 PM, it's ridiculous. Opening time 1:00 AM. It's a real shame this is happening. No sign on the door. There were still plenty of people waiting to order. Just a gesture to indicate it's closed. Shame on the manager.

They gave me melted ice and I had to wait 20 minutes for it.

Today we were in the mood for fast food, and when you think of fast food, you think of McDonald’s... you know, those burgers that are very famous at McDonald’s, always tasty. To our great surprise, we didn't get a burger but a sandwich with sauce; so much sauce on a bun can't be good, it was inedible, the bun fell apart because there was so much sauce in it, yuck. And those chicken wings were like chick wings, so small, and oh yes, I got a terrible stomach ache from them. Write this: never again McDonald’s Maarssen.

So it takes about 25 mins and counting to make 1 9 pack of chicken nuggets and a Mokka chocolade. We are still waiting. The people told us to wait and we are waiting.

Fastfood, you mean not so fast food....

And once again, for the umpteenth time, my order wasn't quite right or complete. I received one portion of fries with sauce, while I had asked for and paid for two portions of sweet and sour sauce. A strawberry shake instead of a banana shake, and a portion of small fries was included with my order even though I hadn't ordered them. The last time, the chicken nuggets were missing... unfortunately, I don't live around the corner to drive back quickly... things regularly go wrong at this McDonald's!

Cheeseburgers cold, old, and looked like they had been walked all over. Crumpled and thrown into a bag. Drove back a bit..... Manager offered new, fresh ones. It's a shame it has to be this way in the first place.

What a bad place it has become, fries raw, rolls cold, terrible

Literally the worst McDonald's in the Netherlands. There is always something wrong. - cold fries - half the order is missing - chicken nuggets instead of a cheeseburger with the Happy Meal - wrong drink I'm done with that place.

Really the worst McDonald's ever, too much salt on the fries, way too cold, buuuut nice table for gaming

Ordered 3 menus via the McDrive. First, an indistinct, babbling employee took the order. Then at the counter, a girl who was just laughing (embarrassing) with a colleague and paying no attention to the customer. Then the order was incomplete, followed by cold fries and a hamburger that had probably been reheated 3 times (rock hard and dry). What a nightmare, and 40 euros too. Shut that place down.

Cozy atmosphere. A real classic McDonald's with a McDrive. Nice modern interior. Cozy lighting. A bit of an '80s vibe with the round shapes and pastel colors. It is strange, though, that the restaurant is only open until 10:00 PM while the McDrive stays open until 1:00 AM or 3:00 AM. It comes from the same kitchen... Same at McDonald's The Wall. Fortunately, no karaoke music in the background like at many other McDonald's locations. Put up a screen and you can sing along....

A truly kind and good manager (Turkish). He helped his staff when needed, encouraged his team when it was busy, and expressed his appreciation to them. The team worked incredibly hard. Because our order took a little longer, we even received free ice cream. The food was hot and delicious. Furthermore, it was clean and cozy.

Fries were lukewarm and a QP was forgotten. When I returned, I was promptly given a new one.

Grim place, staff spoke broken Dutch, and the food was cold. The fries were very greasy and had a lot of salt on them. Not recommended.

A complicated circuit to reach the MCdrive. Go counterclockwise and keep to the left. There are signs, so theoretically it could be done right the first time. I didn't have that the first time. Then I was glad I finally figured out the route. Today was the second time I went there, and it went right the first time, so I was still annoyed, which I've dealt with in this review. It wasn't the food or the people <3

They give wrong and incomplete orders

Everything's fine. Clean. Sandwiches are fine.

Damn! Wrong sauce on the burger. I don't know what was on it, but it tasted absolutely awful. I always order MC chicken, which has white sauce on it, but this one was slightly pink/brown. I don't know what was on it, but it was truly awful. I ordered a cheeseburger without ketchup due to an allergy, and it had ketchup on it too... it's happening again, and it's not going well. I'm getting so tired of it... Great, I just got food poisoning. I got it all night long. I was eating everything. I'm full, but I'm recovering from the mac!

Ordering through the drive-thru is quick and easy, even when it's busy. Your order is clearly taken and delivered correctly. A great location for easily grabbing something on the go. With fast service and easy access, this is a pleasant McDonald's you'll enjoy stopping by. 🍟🚗

A HAIR in our Big Tasty! Then you have to wait 18 minutes for your order, which is then incomplete. When you go to the counter to ask for your missing items, you're deliberately ignored. And the manager? He thinks frying fries is more important, even though a customer has tried to get in touch several times. We'll never go there again.

The order terminal wasn't working, and the manual checkout process wasn't working, meaning the voucher was about to expire. It all worked out in the end.

I drove through the drive-thru, ordered two large menus, and when I got home, I discovered they'd forgotten the fries. I had to come back or send an email. I couldn't be more pleased with this!

Don't choose delivery. Delivery took 85 minutes, the food was cold, and the drinks were missing. I called the location, but the problem wasn't resolved because it was the delivery driver's fault. Extremely poor service!

I was born in the Netherlands and learned Dutch from my parents. I speak Dutch in the Netherlands, not any other language, so make sure Dutch is spoken. I left without ordering, which more Dutch people should do. Teus van Beek

Only it's not clear that if you're joking, the staff doesn't understand Dutch. Then it's like you're making fun of them.

I ordered two double big tests and received two regular ones. Every day there are some mistakes in the order, it's horrible, do the people who work in the kitchen even know what they're cooking?

If I could give them 0 stars, they would have gotten 0. I ordered a veggie salad, fries, and chicken nuggets. The fries and chicken were cold. The veggie salad had a hair in it and didn't come with veggie chicken, but with regular chicken. There was also no cutlery for the salad. Everything else took a very long time.

We were served food quickly. Everything was delicious. The staff is friendly.

Very bad here takes very long and order was not correct

We order food and the delivery time was changing like 19 minutes on 21 od again 19 and again 23.After 40 minutes of waiting and strange time changes our delivery was cancelled.I am hungry and i am angry

Why do the McDrive employees look like they're being beaten? No greetings, no smiles, no hello.

Nine times out of ten, the fries are already cold by the time you receive your order. Too bad. Burgers are usually excellent.

When I was here food got done fast and staff was friendly.

Bad food, unhealthy grease. Zionists murder Israeli sponsors to kill children. In Palestine. That's the truth.

Drive-through, tight line. It wasn't busy, so I got in quickly. Cappuccino is really good there! 😃

The service is dull, you wait for a coffee for half an hour, you go to them and they still don't care about you

Truly the worst McDonald's ever. They manage to leave something missing in every order. Today. The man in front of me in line had to come back because the mayonnaise was "forgotten." My chicken tenders were missing, the food was lukewarm and had clearly been sitting there too long. Does McDonald's Netherlands do nothing about such a worthless item that negatively impacts the company's image? There's no improvement whatsoever, and it's been that way for a long time.

This time, on a somewhat later Saturday evening, it wasn't as busy at the drive-thru, which was nice. Unfortunately, Rabbit Big Mac only had one burger, so I wasn't satisfied. Had I been in the restaurant, I would have mentioned that; that's impossible to do while driving.

Ordered 2 Burger Menues and a happy meal to take away. At the car I realized that the lid of one drink was loose and then at home we realized the fries for both menues were missing(?!) So better check everything when you order there.

Delicious food, everything was freshly prepared

I ordered food, and my work is around the corner. First, my food was constantly delayed. When I received it, half the order was wrong, so I called them, but they told me to email customer service. Instead of taking a few steps to bring new food, the fries were also cold and hard.

Realize, you're driving to McDonald's after a long time. Hoping that maybe things would be different after months. But guess what? Once again, deeply disappointed. Medium fries with mayo, €5. I did count, as in the photo, not even a full container of fries 🤣 The moment you have leftover fries sauce after medium fries. You know, it's not right. Let alone the rest, lukewarm to cold junk food. One tip: definitely don't eat here. Let alone the rest of the Netherlands. What a mess it's become. You pay top dollar and get crap. Better to avoid it, because you can't do this!! That McDrek is such a sad mess.

All the hair in the food, and the wrong things and things added to the order—nothing is right. All the black hairs in the food (burgers, fries)—really not normal. I'll never come back.

Extremely bad service, they completely lost it

Over the years maccie went from completely unhealthy to now not all that bad.

A bit cramped, but otherwise it remains MC Donalds

Compared to Rotterdam, I think it's a decent McDonald's. Friendly staff.

I placed an order through Thuisbezorgd and waited for over an hour, but my food never arrived. After trying to call three times, I finally got through, only to be told that they never received my order and that I should contact Thuisbezorgd directly. Right after that, I received a message saying my order was cancelled. This was an awful experience—very disappointing and unprofessional.

I had to wait 15 minutes for coffee in an empty restaurant. There are untrained people working there who have absolutely no idea what they're doing! Definitely not recommended!

The restaurant looks pretty clean. Ordering is easy. But the staff didn't know how to work. I got the wrong water, a toy, and no salad or napkins. The coffee cup was also dirty.

Not so.clean and people.there aro not friendly

Just got home with our order. We ordered a double quarter pounder, two hamburgers, and two cheeseburgers. We received a single quarter pounder, two hamburgers with just sauce, and two cheeseburgers with nothing on them. The only thing that was correct was the chicken tenders.

Food was cold and old, the quality has deteriorated significantly over the past few years

Super rude staff I'm the restaurant when I called them for an online order, omg. Not surprised , the Indian guy was rude.

Great mac, nice staff, only some cold food

The toilet was clean, the staff had fun preparing the food, and there was a good atmosphere. Friendly staff.

Quite pricey and impersonal, I think the tables could be a bit cleaner. The food is nice

The fries were soggy, they looked uncooked. They didn't include two hamburgers. Worthless...

Peach milkshake very bad, the more you drink it the worse it tastes

Once again I come home with an incomplete and cold order… 😖

Very nice classic McDonald's, newly renovated a few months ago, nice stuff and clean. So happy that is close by my home

Very bad McCrispy. Hard and chewy. Tastes like the burger has been fried multiple times. The mac croquette is the same. It tastes like old grease. Not tasty.

I didn't go in xD I just stopped by for the wifi ❤️😈

Fine, if you haven't been there you haven't missed anything, just a McDonald's

was there quickly, but food was almost cold

Delicious food and revived my order rlly quick

Check your order before leaving, they always forget something. Last week I paid 27€ for my order and when I got home I found that they would not put the rest of the order which is 11€ missing

I will never have cold fries like that again

Dit is een hele vieze McDonald’s. Alle tafels waren vuil, er waren meerdere medewerkers vrij om iets te doen. Helaas nam niemand de moeite om de tafel schoon te maken of de vloer. Er waren twee managers aanwezig en zelfs zij zagen niet dat de tafels vies waren. Ze maakte geen gebruik van het bord met de nummers waardoor je niet kon zien of je bestelling al werd gemaakt. Er liepen mensen met koude bestellingen terug en je zag mensen zoeken naar een tafel die niet vies was. Met zoveel personeel kun je dat gewoon niet voorstellen. Het was ook nog na lunchtijd, dus heel rustig. Ze waren wel heel druk met hangjongeren die buiten stonden. Maar de klanten die ik kregen niet de service en de aandacht die je verwacht.

I order for 17:55, one hour later still waiting and they told me that they can't cancel but thuisbezorgd says the same

Good location, especially if you have to be at the garage or Carglass, it is an ideal location to wait at the Maccie.

Just a normal Mac Donald's experience 🙏

Do people really read reviews of MC Donalds? I mean you know what to expect right? Tasty framse fries, everything lukewarm if not cold and an hour later you are hungry again.

Got my food really late. Pressed take away. By the time I finally get my food no ducking sauce. How handicapped are you mate. Where is my sauce????

Nice and clean restaurant. Also located in an easy way to recover from a hectic day or just have a nice meal and drink

The food is delicious and the service is excellent.

There were power outlets coming out of the wall

Whether ingredients are not in the house or "accidentally" forgotten sauce or eaten cold...