McDonald's in Wijk 12 Maarssenbroek

They give wrong and incomplete orders

Everything's fine. Clean. Sandwiches are fine.

Damn! Wrong sauce on the burger. I don't know what was on it, but it tasted absolutely awful. I always order MC chicken, which has white sauce on it, but this one was slightly pink/brown. I don't know what was on it, but it was truly awful. I ordered a cheeseburger without ketchup due to an allergy, and it had ketchup on it too... it's happening again, and it's not going well. I'm getting so tired of it... Great, I just got food poisoning. I got it all night long. I was eating everything. I'm full, but I'm recovering from the mac!

Ordering through the drive-thru is quick and easy, even when it's busy. Your order is clearly taken and delivered correctly. A great location for easily grabbing something on the go. With fast service and easy access, this is a pleasant McDonald's you'll enjoy stopping by. 🍟🚗

A HAIR in our Big Tasty! Then you have to wait 18 minutes for your order, which is then incomplete. When you go to the counter to ask for your missing items, you're deliberately ignored. And the manager? He thinks frying fries is more important, even though a customer has tried to get in touch several times. We'll never go there again.

The order terminal wasn't working, and the manual checkout process wasn't working, meaning the voucher was about to expire. It all worked out in the end.

I drove through the drive-thru, ordered two large menus, and when I got home, I discovered they'd forgotten the fries. I had to come back or send an email. I couldn't be more pleased with this!

Don't choose delivery. Delivery took 85 minutes, the food was cold, and the drinks were missing. I called the location, but the problem wasn't resolved because it was the delivery driver's fault. Extremely poor service!

I was born in the Netherlands and learned Dutch from my parents. I speak Dutch in the Netherlands, not any other language, so make sure Dutch is spoken. I left without ordering, which more Dutch people should do. Teus van Beek

Only it's not clear that if you're joking, the staff doesn't understand Dutch. Then it's like you're making fun of them.

I ordered two double big tests and received two regular ones. Every day there are some mistakes in the order, it's horrible, do the people who work in the kitchen even know what they're cooking?

If I could give them 0 stars, they would have gotten 0. I ordered a veggie salad, fries, and chicken nuggets. The fries and chicken were cold. The veggie salad had a hair in it and didn't come with veggie chicken, but with regular chicken. There was also no cutlery for the salad. Everything else took a very long time.

We were served food quickly. Everything was delicious. The staff is friendly.

Very bad here takes very long and order was not correct

We order food and the delivery time was changing like 19 minutes on 21 od again 19 and again 23.After 40 minutes of waiting and strange time changes our delivery was cancelled.I am hungry and i am angry

Why do the McDrive employees look like they're being beaten? No greetings, no smiles, no hello.

Nine times out of ten, the fries are already cold by the time you receive your order. Too bad. Burgers are usually excellent.

When I was here food got done fast and staff was friendly.

Bad food, unhealthy grease. Zionists murder Israeli sponsors to kill children. In Palestine. That's the truth.

Drive-through, tight line. It wasn't busy, so I got in quickly. Cappuccino is really good there! 😃

Truly the worst McDonald's ever. They manage to leave something missing in every order. Today. The man in front of me in line had to come back because the mayonnaise was "forgotten." My chicken tenders were missing, the food was lukewarm and had clearly been sitting there too long. Does McDonald's Netherlands do nothing about such a worthless item that negatively impacts the company's image? There's no improvement whatsoever, and it's been that way for a long time.

The service is dull, you wait for a coffee for half an hour, you go to them and they still don't care about you

This time, on a somewhat later Saturday evening, it wasn't as busy at the drive-thru, which was nice. Unfortunately, Rabbit Big Mac only had one burger, so I wasn't satisfied. Had I been in the restaurant, I would have mentioned that; that's impossible to do while driving.

Ordered 2 Burger Menues and a happy meal to take away. At the car I realized that the lid of one drink was loose and then at home we realized the fries for both menues were missing(?!) So better check everything when you order there.

Delicious food, everything was freshly prepared

I ordered food, and my work is around the corner. First, my food was constantly delayed. When I received it, half the order was wrong, so I called them, but they told me to email customer service. Instead of taking a few steps to bring new food, the fries were also cold and hard.

Realize, you're driving to McDonald's after a long time. Hoping that maybe things would be different after months. But guess what? Once again, deeply disappointed. Medium fries with mayo, €5. I did count, as in the photo, not even a full container of fries 🤣 The moment you have leftover fries sauce after medium fries. You know, it's not right. Let alone the rest, lukewarm to cold junk food. One tip: definitely don't eat here. Let alone the rest of the Netherlands. What a mess it's become. You pay top dollar and get crap. Better to avoid it, because you can't do this!! That McDrek is such a sad mess.

All the hair in the food, and the wrong things and things added to the order—nothing is right. All the black hairs in the food (burgers, fries)—really not normal. I'll never come back.

Extremely bad service, they completely lost it

Over the years maccie went from completely unhealthy to now not all that bad.

A bit cramped, but otherwise it remains MC Donalds

Compared to Rotterdam, I think it's a decent McDonald's. Friendly staff.

I placed an order through Thuisbezorgd and waited for over an hour, but my food never arrived. After trying to call three times, I finally got through, only to be told that they never received my order and that I should contact Thuisbezorgd directly. Right after that, I received a message saying my order was cancelled. This was an awful experience—very disappointing and unprofessional.

I had to wait 15 minutes for coffee in an empty restaurant. There are untrained people working there who have absolutely no idea what they're doing! Definitely not recommended!

Not so.clean and people.there aro not friendly

The restaurant looks pretty clean. Ordering is easy. But the staff didn't know how to work. I got the wrong water, a toy, and no salad or napkins. The coffee cup was also dirty.

Just got home with our order. We ordered a double quarter pounder, two hamburgers, and two cheeseburgers. We received a single quarter pounder, two hamburgers with just sauce, and two cheeseburgers with nothing on them. The only thing that was correct was the chicken tenders.

Food was cold and old, the quality has deteriorated significantly over the past few years

Super rude staff I'm the restaurant when I called them for an online order, omg. Not surprised , the Indian guy was rude.

Literally the worst McDonald's in the Netherlands. There's always something wrong. - Cold fries - Half the order missing - Chicken nuggets instead of cheeseburgers with the Happy Meal - Wrong drink Finished with that place.

Great mac, nice staff, only some cold food

The toilet was clean, the staff had fun preparing the food, and there was a good atmosphere. Friendly staff.

Quite pricey and impersonal, I think the tables could be a bit cleaner. The food is nice

The fries were soggy, they looked uncooked. They didn't include two hamburgers. Worthless...

Peach milkshake very bad, the more you drink it the worse it tastes

Once again I come home with an incomplete and cold order… 😖

Very bad McCrispy. Hard and chewy. Tastes like the burger has been fried multiple times. The mac croquette is the same. It tastes like old grease. Not tasty.

Very nice classic McDonald's, newly renovated a few months ago, nice stuff and clean. So happy that is close by my home

I didn't go in xD I just stopped by for the wifi ❤️😈

Fine, if you haven't been there you haven't missed anything, just a McDonald's

was there quickly, but food was almost cold

Delicious food and revived my order rlly quick

I will never have cold fries like that again

Check your order before leaving, they always forget something. Last week I paid 27€ for my order and when I got home I found that they would not put the rest of the order which is 11€ missing

Dit is een hele vieze McDonald’s. Alle tafels waren vuil, er waren meerdere medewerkers vrij om iets te doen. Helaas nam niemand de moeite om de tafel schoon te maken of de vloer. Er waren twee managers aanwezig en zelfs zij zagen niet dat de tafels vies waren. Ze maakte geen gebruik van het bord met de nummers waardoor je niet kon zien of je bestelling al werd gemaakt. Er liepen mensen met koude bestellingen terug en je zag mensen zoeken naar een tafel die niet vies was. Met zoveel personeel kun je dat gewoon niet voorstellen. Het was ook nog na lunchtijd, dus heel rustig. Ze waren wel heel druk met hangjongeren die buiten stonden. Maar de klanten die ik kregen niet de service en de aandacht die je verwacht.

I order for 17:55, one hour later still waiting and they told me that they can't cancel but thuisbezorgd says the same

Good location, especially if you have to be at the garage or Carglass, it is an ideal location to wait at the Maccie.

Just a normal Mac Donald's experience 🙏

Do people really read reviews of MC Donalds? I mean you know what to expect right? Tasty framse fries, everything lukewarm if not cold and an hour later you are hungry again.

Got my food really late. Pressed take away. By the time I finally get my food no ducking sauce. How handicapped are you mate. Where is my sauce????

Nice and clean restaurant. Also located in an easy way to recover from a hectic day or just have a nice meal and drink

The food is delicious and the service is excellent.

There were power outlets coming out of the wall

Whether ingredients are not in the house or "accidentally" forgotten sauce or eaten cold...

All veggie options are out of stock and will not be returning, at least at this location. In the past, I have regularly had incomplete orders, lukewarm fries, etc.

Check your food carefully, especially when going through the drive through, because 9/10 times they get it wrong

Nice location if you are driving around Maarsen. You order at the kiosk and they bring the food to the table. It was not very crowded though we visited on a Sunday afternoon. Though the place looks neat and clean, several tables were not cleaned between the patron groups.

One of the best mac in the Utrecht area

Bad service and unkind people work there

Well Mac, Mac doesn't miss anything every now and then :-) M

Unsociable and personally lethargic and uninterested

Good MC, easy to reach and good service

This used to be the best mac in the area but in the last few months the quality has really deteriorated. The quality of the food is sloppy, the restaurant is dirtier than ever. Even when it's quiet it takes forever for your order to be ready. this mac is now just as bad as the mac that was closed last year in overfighting. Complaints are not handled professionally. all you get are excuses and defenses and no apology. If you can't make a hamburger or add salt to your fries, go work somewhere else.

The food was fine, just some cold fries. Unfortunately it was dirty everywhere, I had ordered 3 burgers for my family, but the food did not arrive, so I had to intervene.

Nicely helped, another good fresh burger

What a mess some guests can leave behind

Scammers here get a fries that are half full and still cold

I was terribly mocked ... in the order there were no nuggets ... I asked for chips without paprika and there was paprika .... but the scary thing is that I asked for a foot with chicken and it arrived in a paper bag without the foot ... but only with the inside ... badly made after all ... I'm very angry and now I'm going there to get my money back .. change the staff because they do it on purpose to play pranks or there is something wrong with their mind ...

At this McDonald's you can eat off the floor, not because it is so clean, but because there is so much. It started upon arrival, the outside terrace was full of rubbish, overflowing waste bins, piles of trays and cups. Inside it was exactly the same, it seemed like it hadn't been tidied up/cleaned in ages. I've never seen such a dirty McDonald's. We left without ordering. 1st time and never again.

All packaging and straws are made of paper and cardboard, but you still pay a plastic surcharge, you are screwed in front of you

Plenty of space, nice serving to the table, order label stick on cup and burger... Better than most of other Mc branches.

Sometimes smoother than others, order is often correct, but not always. Atmosphere is great, sometimes busy, sometimes not, depending on the time.

Even though it is very quiet there. The staff works very quietly. The prices are slightly cheaper than average. It's a mess inside. It could be a little neater. There is no line at the cash registers. Very quiet for a Tuesday. At the cash register they always call the same number. I then think, there are no guests waiting after all. For the same convenience, walk around the lobby. The restaurant is not that big after all. Small effort, great service!

Food always cold takes too long before you get the food. It's been ready for a long time and the food is just sitting at the packing counter

What a total mess this place is. A pigsty looks neat. Loud music, tables full of garbage. And meal... hamburgers overcooked... Zero was the best.

You have to park your car and then try and not get killed as you are forced to walk via the car-driveway to the entrance of the place. With grandma on the one hand and toddler on the other, it's not a joyful walk

There is nothing to say about the food, which is fine, unfortunately the employees speak very little or hardly any Dutch, which sometimes makes it very difficult to place orders. That is a downside.

I waited an hour for my food and I didn't get a receipt

The driving route of the MC drive is one that can be improved.

The worst MC there is! Tried several times but every time the food was cold and incomplete! From now on I will drive to the wall.

Where at other restaurants you can simply adjust something to your burger, for example, this is completely impossible here... even the simplest question of whether the fries can be done without salt. It's quite a drama... but after the mangeger came along it was suddenly possible... at least that's what was said... continued order received... and guess what, just fries with salt... So next time, drive straight to the wall... they really take requests seriously...

Delicious food after the Mr Worldwide concert! Nice staff so late at night and lots of salt! Love it❤️❤️❤️

Please put people there who can speak Dutch or English. No one can understand my order normally because they only understand and speak Somali.

Regular place with friends in the evening, easy to reach and located everywhere in between. Parking is great and the staff is nice, but unfortunately they sometimes have to endure a lot of loitering.

Order was ready in 30 seconds. Burger was old and lukewarm. Fries lukewarm and re-frilled. Coke was fine.

Machines were being cleaned at half past four, so I couldn't order anything, so I went to McDonals Breuken.

Good McDonald's. Always go to this one instead of the one in the wall.

Very neat and clean MC branch. Eating as usual. Friendly staff

Something went wrong with the order at MC Drive, it was handled very well 👌👍

Fast service and delicious food, I recommend it