McDonald's in Wijk 53 Kern Emmen Industrieterreinen

We had an extensive breakfast here. The food was as it should be, and therefore top-notch. The service was good, the toilets were cleaned upon arrival, and because we were there before 10:00, the restaurant was nice and quiet and clean... An extensive breakfast for 2 people cost us €21.

Expensive fake food. Orders are frequently incorrect and some items are lukewarm upon delivery. Cutlery isn't even available and the staff regularly doesn't qualify for employee of the month.

Its McDonalds. Hoped for some different stuff to UK but wasnt really. Bit noisy.

The food was fine, the atmosphere too, but the service wasn't. I ordered two cheeseburgers without pickles, but I got them with only sauce. How can you forget cheese on a cheeseburger? Then I had to wait 10 minutes for a small milkshake.

Nice McDonald's, no noisy customers and crispy fries with a brown edge like you don't often get at a McDonald's. There were 9 of us and the order arrived quickly and was complete.

The worst McDonald's I have been to so far. Cold/hard cheeseburgers, cold fries. Worthless!

Delicious Mac Fluffy Orange So tasty

McDonald's like any other, Except when I went to the men's restrooms, halfway through my visit a kitchen employee walked out of the toilet that was about to be locked, and judging by the smell, he was doing his number 2 in there. He walked past me *and* the sink and walked straight back into the kitchen. Hence the 1-star service, Because the service of his star doesn't really belong with the food he prepares.

Nice McDonald’s. Tidy and friendly staff.

Some waitresses walk around lazily and shout at each other to carry out orders. The fries were cold. The chicken in the McChicken was overcooked. Not recommended!!!

They are throwing sauces around

Everything takes a long time here.

Always a neat Mac, especially when the slightly older lady works there.

Allways hamburger coming cold if you are sit inside also ı thınk they made before order than they keep warm place for be fast or other think ı dont know but ı hate always eat cold burger

I ordered a double cheeseburger without pickles due to my allergy. It was clearly indicated on the receipt, but there were pickles on it anyway. This is the last time I'm going here.

Paying more than €16 for 4 McFlurries including discount, and then only filling the ice cream cups a third of the way....... Including a surcharge for the McDrive and a plastic surcharge. Too expensive, and then delivering too little as well.....

Absolutely incompetent McDonald's. The fact that they handle your order correctly is a miracle, out of 6 burgers 2 are missing, incompetent staff including managers.

The Big Mac was cold and the receipt didn't even come out of the self-checkout.

Good food came quickly and I got a free ice cream and asked for extra sauce and I got it they are polite

Got a delicious coffee and a cheesecake; it wasn't busy and I had a question about my order. I was helped very well by Host Davey, a friendly young man who takes you seriously. Tasty coffee; I consider the heart a bonus point.

Everyone had already finished their food and then I got the food

Yikes, waited 20 minutes for my order, burgers were cold, McFlurry turned into a milkshake, it had been waiting that long. We went here as an emergency, but we won't be doing that again.

Fast and exactly what you expect.

There's a sign at the entrance that says "smoke-free area." Then, staff stand right next to the entrance, smoking. Not exactly the best example for a child-friendly environment. The food wasn't very warm.

Yes, McDonald's, like so many years ago, and it's pretty much the same everywhere. Nothing special, it's pretty tasteless, as always. What I find truly absurd are the recent prices: €30 for two menus. Nothing special, just two "value menus" for €30 more! Sorry, but for €10 more, you can get food at a decent restaurant that fills you up and has a lot of flavor. ! McDonald's, your prices are ridiculous!

It's McDonald's, what do you want?

We waited in the drive-through for half an hour; the other side of the drive-through was running smoothly, and we waited another half hour. We asked someone at the other end to inform us that we couldn't order. Due to an "error," things went a bit wrong. Then, the entire wrap we ordered was lying loose in our bag, making it difficult to eat.

Not our thing, but since nothing else was open, we ended up here at 10:45 on Sunday morning, much to the grandchildren's delight. We had the McChicken Hot, which wasn't bad at all. The fries were still half raw and meager, I think. It's great that there's a healthy option too.

Busy (Valentine) table(s) not cleared, fries lukewarm, milkshakes not mixed properly

Easily accessible, friendly staff, no long queues

Ordered two menus for 40 euros, the cola wasn't delivered, and they gave me a 34-cent refund. I called them, and it wasn't their problem. I was almost laughed at.

The staff at the MC drive-thru were extremely rude. They refused to serve us food because they thought we were filming with our phones. They demanded that we erase our phones. This is unacceptable and extremely rude.

The McFlurry here is always only a quarter full and half of your order is always missing. The drive-thru staff are too busy chatting, just like the management/managers. The food is 9/10 cold, but then I go to Assen, and there you at least get what you order, and the McFlurry is properly filled, the food is always hot, and everything is correct. They might as well stop in Emmen, pay a fortune and get next to nothing... And then Assen North-South is just as bad as Emmen. I don't know what's put in the ice cream here, but I keep getting lumps in it. I've never had that at any McFlurry, but Emmen does. I don't know what kind of incompetent managers are there, and so on. It's not quite 100%. Then you can't accept the reviews at the McFlurry, but don't forget that objections can also be filed, smarties, just fix everything and hire good staff who don't constantly make mistakes. Do you also have no bad reviews?

Very good, very tasty, only cardboard straws are a bit annoying, but otherwise absolutely perfect 👌🏻

I placed an order through Thuisbezorgd, received it, but the sauces were forgotten. I called McDonald's and was told, "Yes, we don't have our own delivery drivers, we go through an intermediary," so I should have called Thuisbezorgd first for a mistake McDonald's made themselves! Ridiculous.

Around 6:30 we drove through the McDrive. Despite the crowds, things thankfully moved along smoothly. We were treated very kindly by the staff. Unfortunately, the food wasn't piping hot when we received it, so it was lukewarm when we got home. And unfortunately, they forgot to add the sauce. All in all, we had a good meal.

I had a really bad experience. Customers were unfriendly at the checkout, yelling and snapping. Then came cold fries, lukewarm coffee without sugar, and an iced coffee stirrer without a straw. And the employee came with my lukewarm chicken nuggets (the box was pressed in) by pushing on them with his chin. Totally weird and unhygienic! I was completely disgusted, and there was no salt on the cold fries. What a disaster! Emmen, take care of your staff. This is unacceptable!

Food as expected, service took 40 minutes, the ambiance was nicely decorated, but due to the wait, I wouldn't recommend it for any length of time. (Postscript: Negative ratings wouldn't even do this place justice.) (Second Postscript: Food arrived, the server spilled it, and we've been waiting for another 20 minutes. Please spend your time better than here.) (Third Postscript: Food arrived cold and was prepared in a way that was not worthy of the animal.)

The restaurant itself was very clean and tidy. However, we waited over 45 minutes for two fries and two burgers. You'd be better off going hungry than eating here.

Nice big McDonald's. Friendly staff, food was good.

A very neat and clean restaurant. Table service is good. The location isn't the best, being a bit further from the city center.

Always say a McDonald's is a McDonald's. I've never seen a McDonald's like this. They don't understand you, making mistake after mistake. This is the future of the Netherlands.

We were looking forward to it, but prices will only go up a lot less, and the quality will only get worse—cold, order incorrect, etc. We were full of hope for something tasty, but this was a real disgrace. Cold, but hey, we're used to it. But then there's the burger, with tons of bread, lettuce, and sauce, and you had to search for the burgers. If this is McDonald's protocol, they should be ashamed and won't see us again.

What a worthless thing! Hot drinks, cold food, which is simply not good, I'd rather have it next year than today. A truly lousy company! Anything but customer-friendly and customer-focused! The only thing good was the nougat!

Lately, I've been feeling a bit hungry every time I go to McDonald's, and I regret it. It's gone downhill so much. The fries were a bit limp. The burger tasted good, but not quite right. It was a bit soggy. A paper straw... never mind. A packet of fries sauce is really not practical. Do I have to squeeze it over my fries or put it in the to-go bag I ripped open so I don't get grease stains in my car? Not very practical. The container of fries sauce was ten times better. And a menu isn't exactly cheap either. It's not the Emmen branch's fault, but the chain's. McDonald's has gone downhill so much.

Mac drive smooth service and food great fries could use a bit more salt.

We returned the order twice because it was incorrect. The third time we thought it was correct so we took it with us. When we got home, we still missed all the things. We had to wait 30 minutes for the wrong order three times.... Do something about it, McDonald's Emmen

Unfortunately, 9 times out of 10, orders are placed and one or more items are missing. This was the case again tonight.

Orders are wrong 8 out of 10 times at the drive-thru. How hard is it to read a receipt to figure out what to put in a bag?

Poor service, whether drive thru or inside.

The food is good, there's always room. Orders are delivered quickly, and the staff is very friendly and helpful.

I have my doubts about the McChicken; it tastes like nothing anymore. I have a feeling they just sell the veggie version as the regular McChicken. And the Chicken Sensation is never worth 7 euros; it's not tasty.

That place was AMAZING thanks to Davey Host one of most amazing and devoted persons I met , a polite, kind and always had a professional attitude.I’ve been in many places in my life and I’ve never seen someone conscientious and meticulous in his work. Thank you again Mister Davey.

Unfortunately, I experienced that McDonald's is not friendly to animals. While we were eating, an employee stepped on a spider, which deeply affected me. Unfortunately, I also experienced that the employees preferred to talk to colleagues rather than take our trays. This disappoints me greatly. I also find it a shame that the staff are talking on the phone in a foreign language after their workday, and the walls are absolutely filthy. Otherwise, the food was delicious.

I had to wait 15 minutes, and there was a bullshit story about the order not being registered correctly... Zoë had to bring extra apple cookies. Well, I'm still looking for them!

Burgers lukewarm and fries almost cold. Way overpriced and poor quality. But this is normal at almost every branch.

Today we had another bad experience at McDonald's Emmen. Upon arrival, we ordered via the kiosk and waited at the counter for our food. While we waited, several customers complained about their orders: something was missing, something was wrong, or there wasn't enough. That didn't bode well. When our order was ready, we walked outside. In the car, I asked my daughter to check if everything was in the bag. As I feared, something was missing. So, back inside, we went. Without checking the bag, we were quickly given the missing item—they politely said, "Apologies for the inconvenience." Once home, my daughter wanted to start on her cheeseburger... it turned out to be a Chili Chicken, and cold too. This isn't the first time something has gone wrong with an order at this location. Is it really that difficult to properly check an order before it's delivered? It's a shame, because it could be so easily prevented.

Great McDonald's, only I think they couldn't handle the pressure. The food tastes just like you'd expect from McDonald's.

Only got 4 apple things when we ordered 6. Joshua fixed it and made 7. Thanks

The food was good, but it was extremely busy and far from clean.

It wasn't busy on a Saturday afternoon. Still, there was a bit of a wait... Maybe that was because my Big Mac wasn't warm. My wife had the same experience with her Korean wrap. That's not how it should be! Service should be fast and the food hot...

Those toddlers are doing everything they can to screw things up in the drive-thru. My order was 2x The Big Arch, 2 strawberry/banana milkshakes, and fries sauce. The fries sauce wasn't included, and both the milkshakes came with banana. 😂😂😂 When we get something, it's usually a bit later in the evening. After the evening shift, we stopped at McDonald's to get it. This evening was no exception. And it's the umpteenth time something's missing. It's really annoying when you only realize it when you get home. This time I got 3 Big Mac Menus through the drive-thru. After a while, we were given a small bag, which immediately seemed too little to me. So, from experience, I first checked the parking lot. Turns out I was missing 3 fries. I went inside where they came up to me and asked, "Did you forget the fries?" And then, after a somewhat grumpy remark to me, they went through the store yelling, "Enjoy your meal!" Management was there with the empty boxes. We go to KFC more often now.

Today it took ages to order at the drive-thru, and we were second in line. It happens, but we ordered two cheeseburgers and a chili chicken. Those weren't ready 30 minutes after ordering. When we complained, they laughed at us. We ended up leaving without eating. Very disappointing, if you ask me.

They forgot to put a chili check in the bag. We called and were able to come by. First, we reported it to the first window, then we were able to drive to the second window. There, we received a bag full of food with a menu. This has now been resolved properly.

I find it a real shame that you literally never get what you ask for and only find out when you get home. I order a Big Arch, but get a Big Mac. It's true that both burgers say "Big" on the box, but "Arch" actually starts with an "A" and "Mac" starts with an "M." Apparently, the Dutch alphabet is very difficult for the staff at this McDonald's. This was also my last visit.

Stood in the McDrive for half an hour to order a small coffee. When I got to the second window, I was put in the hold position to cool down for another 10 minutes, waiting for one small coffee. Madness.

Great service, friendly staff, they even picked up the trays themselves and offered towels. Best service I've ever encountered at a medical center in the Netherlands.

Quickly done and friendly staff.

The fries were gone... a bit of a shame.

One of the most beautiful McDonald's

The service varies greatly from day to day, as does the atmosphere. Generally fine, but sometimes a bit grim.

Incomplete orders and cold food unfortunately..

Long queue. Sometimes you get the feeling someone doesn't know what to do. Everything stands still.

Great service and friendly staff! Nice host Monique

We came and we asked for 3 my flurry Oreo strawberry and a fries WITH fries sauce we paid when we got the food no fries sauce and the Mac flurry's were not mixed

Been coming here for years. Always a long wait, orders never correct, food always cold.

Unfortunately, I have to give one star because there's no option to give zero stars. I've had several bad experiences with this McDonald's, especially in the McDrive. Burgers, sauces, etc., are often forgotten. I've driven back a few times for that, which, of course, costs gas. Now I'm ready to check the order on the spot, so nothing gets forgotten. My partner and I ordered at the McDonald's itself this time, and even left a tip. We wanted to try the new chili Mac wrap. We accidentally selected the wrong wrap, the meatless one. We reported this to the staff. They couldn't do anything about it; a grumpy woman answered our call. It was obvious she wasn't interested in her work. Her customer service was impeccable. They didn't even try to find a solution to accommodate us. Disgraceful. While I was talking to the lady, dozens of colleagues were standing behind her, watching her. I thought, "Shouldn't you be working?" Those people in the McDrive are also waiting for their cold orders. We left without the wraps, so we could enjoy the rest of our food. Unfortunately, the fries were colder than the cola, and there was a hair in my fries. Delicious. For the prices they charge, I expect at least good food and some customer service. Yet another disappointing experience. We'll never be back.

Tja het is allemaal net niet. Na 2 uur weer trek. Staat stijf van de chemisch toevoegingen en goedkoop is ook al jaren de deur uit

Very nice McDonald's. Everything you'd expect from a McDonald's.

We wanted to have breakfast in the morning. Unfortunately, it wasn't what we expected. Once we ordered and paid for everything (for 4 people), it turned out there were only two croissants in total. With a chain as large as McDonald's, that shouldn't be allowed.

A wait of almost 40 minutes is probably a bit too long. The service was also unfriendly.

For a small order, three cheeseburgers and a small portion of chicken nuggets, we had to wait almost 20 minutes. The cheeseburgers were lukewarm.

It used to be a great restaurant, but lately it's been absolutely terrible. The orders are wrong 9 times out of 10. We keep getting the wrong things, and I have disappointed children at home because things are missing. If something goes wrong, it can happen to anyone, but it's getting out of hand. Today we're missing chicken nuggets again 9 times. So always check your best-seller before you take it home, because the staff there or the system is downright terrible!! Update April 14, 2023: WARNING!!! Absolutely do not order a large order in the drive-through because they simply cannot do it!! This is, without exaggeration, the 11th time something has been missing from the order, which I unfortunately overlooked after checking in the car. Drinks were not delivered twice again, resulting in 2 more disappointed children -_- This restaurant is truly beyond words. Advice: only eat inside or order NOTHING!!! Update 28-08-2025. Still, LITERALLY not even one order is correct. There's always something missing. The management at this restaurant is truly awful. This is the worst MC I know. Why do I keep going there? Because it's unfortunately the only one in my neighborhood... and yes, I love MC food. But I don't understand the service here. This would be so easy to solve by just having one person check every order before it goes out to the customer... easy peasy. But unfortunately, you should check every order before you go home, and yes, actually only eat in; that way, it's easier to correct the mistakes.

It takes too long... it doesn't matter if you eat inside or go through the drive-thru! Also, the grumpy staff (I think it's the manager) are curt and unfriendly when you ask a question!

Could be better. Let's start by saying that McDonald's isn't what it once was. It's completely lost its uniqueness; all the buildings are dull and the same, which used to be completely different. And now specifically about this McDonald's restaurant in Emmen, I said, "Could be better." The reason for this is that the food was just between warm and lukewarm—we're talking about the burgers and fries. This makes you not enjoy the food; it just ruins the experience, unfortunately. The service was good, and the employees were very nice and friendly. There's plenty of parking. Conclusion: McDonald's, you're simply not worth it anymore 👎🏻 Times are changing.

Better trip further to another mac

Busy even on weekdays But still fast service

I placed a small order around 2:45 this afternoon, and it was very quiet in the restaurant itself. I ordered a cheeseburger without mustard, and I got one with mustard. I also ordered a spicy McChicken, which usually comes with a good amount of lettuce and sauce. This time, it was very light, and when it's busy, I understand that sometimes it's too much to ask, but it was so quiet that they could definitely do a better job.

A little for a lot. It's just bad food. Not tasty. I don't understand where the Mac comes from.

Very bad Mac! Slow, beyond belief. They don't know how to work. The quality is terrible. This Mac has been canceled.

Doesn't get everything like in Germany

Besides the fact that the MC is really getting too expensive; €4.95 for a McKroketje is really bizarre, it used to be fine and tidy.

Great food, despite the crowds, we were helped quickly

Just been to the McDonald's Drive-Thru. The sandwiches were cold, and one had probably been sitting out for far too long. It was just cold and hard! Yuck. Called them and they said they could come by and exchange the sandwich. It's time for them to get away with it like that. No need for that anymore, I won't be going there again. Done! Bye McDonald's 😝

The food was lukewarm despite it being very quiet

Forgot to give me the toy in the meal. Otherwise - good service.

For a quick bite, you'd think, "Let's go here." However, our experience in recent months has been different. Three out of five times, the milkshakes have been wrong—completely different flavors, and the buns are undercooked. In short, I think it could use some improvement.

I went to the Mac Drive, the person taking the order wasn't listening well and I don't think she knew what she was doing. The people taking orders should first of all be proficient in Dutch and the menus.

Fries always half filled and dirty and soggy

Friendly staff and a clean restaurant. We'd be happy to come back.