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3,7

Gebaseerd op 3.452 reviews gevonden in 1 websites

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Nº 153 op 194 op Hengelo

Nº 2 van 3 Hamburgerrestaurant op Hengelo

Score
MeningenOpmerkingGoogle3.4523.7

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Freezing cold, open door, dirty, barking service because M Café wasn't there. Terrible...

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Nico Jonker . 2026-01-02

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Sooooo cold. It makes you feel unwelcome. Not recommended.

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René Stevens . 2025-12-26

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It's not the same anymore... it used to be more respectable; today it's just a place to pop in for a coffee and a quick bathroom break on the way. And the prices are outrageous, of course. So it's definitely an acquired taste. But I only go there when we're on a long drive somewhere, and only then if there's absolutely nothing to see along the way. Or my daughter wants a milkshake.

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Viktorija Arrianovna Kuznecova . 2025-12-22

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A McDonald's that was very quiet around 11 o'clock.

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Jan-René De Groot . 2025-12-18

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Worst McDonald's in the Netherlands. Food never warm, impersonal, and unfriendly.

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Barry McTucker . 2025-12-11

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Otherwise it was fine, only the burgers were a bit too much, like they had to be topped. Maybe it was because of the time (nice and early), but still

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Angela Hollander . 2025-12-02

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Today was really bad...ordered a burger, forgot the fries...no problem, I'll just get them...RICE, FRIES, MEDIUM WITH A BAG OF SOUS 5.50 (FIVE EURO AND FIFTY CENTS)...you left them...QUESTION; IS THAT POSSIBLE NORMALLY???!!!

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apseneis . 2025-11-29

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I had to wait I don't know how long in the parking lot next to the Mac drive-through to get home with lukewarm stuff. It's just that my son wanted something from Mac. Bad, you know...

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Marino Peper . 2025-11-26

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What a filthy and disgusting restaurant. Food scraps from many previous diners lie on benches, tables, and chairs. I hope the kitchen is better.

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Patrick Logtenberg . 2025-11-23

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Just McDonalds, so always good.

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Bart van Nes . 2025-11-17

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Great cappuccino. The location is nice and central, a good drive. Enjoy a delicious meal in the parking lot with a view of the A1 highway. A bit of shopping before or afterward, and you'll have a fantastic day.

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Sanne R. . 2025-11-14

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It's still a fast-food chain, but convenience is king. It's just a shame the government makes everything so incredibly expensive.

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Jür Gen . 2025-11-09

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Always missing something, today I got fries sauce twice. Next time I'll only get the fries sauce. But now I'm eating dry, salty fries... Delicious...

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Dane B . 2025-11-07

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9 times out of 10 there is always something missing from the order and the fries are always sloppy and cold!!!

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jonatan . 2025-11-06

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The tray was practically thrown on the table. No problem, anyone can have a bad day! The cup the ice cream was in was warm, and the ice cream had already melted halfway. The ice cream was generously filled with chocolate, and the flavor was excellent. The atmosphere was good because we ran into some familiar faces.

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Britt Damveld . 2025-11-04

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Sometimes something is forgotten with the orders, usually returned after checking the order in the car

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B-j Landewe . 2025-10-28

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Very dirty, the toilet stinks, the tables are dirty, please check if everything meets the standards. McDonald's in Ukraine is at a high level!

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Oksana Moroz . 2025-10-27

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I think the staff needed changing. Dirty table, trash can in front. Lots of trash on the floor.

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Marianne Bouman . 2025-10-22

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Great for a quick bite, lots of choice and friendly service

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Inge de Jong-Lindner . 2025-10-19

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Coffee way too strong, had to wait at least 15 minutes

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timoh727heuvelrug . 2025-10-11

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Great and quick food. The trash can was very full.

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Brenda Straetemans . 2025-09-28

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I've received half orders at the drive-thru multiple times, forcing me to go back inside. Even when I pointed it out, I wasn't given an apology. Very unfriendly customer service there!

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Nienke Wildenborg . 2025-09-26

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The food we received was cold. We had two "big tasty menus" and a "happy meal." The staff who brought it immediately left, and I had to go to the counter myself to ask for straws. When my daughter was playing in the playground equipment, there was a condom lying there. I find this absolutely disgusting.

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Pepe the Frog . 2025-09-25

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Food was great and tables were clean but the toilet was very dirty and no toilet paper even when asked it was very bad

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Chloe qween . 2025-08-31

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Customer friendly. Received two wrong burgers, but the manager immediately resolved the issue by getting the right ones. Perfect service.

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taxihea hengelo . 2025-08-29

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Had dinner with family tonight after a trip to Scandinavia. The food quality was fine, as were all the other locations. I rated the service as insufficient due, in my opinion, to the non-customer-focused behavior of the manager on duty at this branch. My five-year-old son really wanted a Happy Meal, especially for the toy. He has celiac disease, and we could only order a gluten-free hamburger from the hamburger options, which can't be linked to a specific menu like a Happy Meal. When we asked for a toy, we had to pay for it separately, even though we had a total voucher for €64. We did pay for it, but it's strange that such a toy wasn't included.

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Marjon Vreugdenhil . 2025-08-28

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Went there today for a delicious coffee.

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Vic Sanders . 2025-08-25

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I finally went today. The food was good, even though it was quite busy. It was clean and the service was fast. No, I haven't seen this restaurant again. It's improved greatly.

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Bennie ten Hove . 2025-08-21

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Well, upon arrival, you could already see what a mess it was—just filthy. I mentioned this to the staff, and they looked at me like, "How can you even say that?" and "Why are you even bothering with me?" Reading the review now, I already regret going. I really hope something will be done about it now.

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Marieke Habers . 2025-08-18

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It's a tiny McD's. The beef is good and service is alright. Has sits outside and inside. Usually busy on weekends.

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Mohammad Fazlalizadeh . 2025-08-18

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First, they were curt at the post office, and then at the checkout, the window opened, and the card was immediately thrust into your face. And after that, they only mentioned the amount. It took ages in the drive-through to get a McFlurry. It had almost turned into a milkshake, or rather, melted.

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Marjolein De Vries . 2025-08-16

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We were there in the morning, so it was quiet. Despite this, the restaurant was absolutely filthy. Food scraps littered the floor. Clearly not cleaned properly. Stains on the benches and ottoman. Apparently, only the tables are cleaned. We wanted breakfast, but everything was "sold out." How could we? A small Fristy: €3.30!! There was no one else there, and we had to wait quite a while for our modest order. This visit really put a damper on my mood.

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Saskia Morsink . 2025-08-14

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There are always a lot of people)

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Юлия Зайончковкая . 2025-08-13

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Really disgusting, my sister and I ordered the exact same thing at the same time, and my sister got it after 5 minutes and me after 30. After 10 minutes we asked where my order was, and then they said it was ready, but it was just there. I still didn't get it. After 20 minutes I got the chicken nuggets cold, fries cold, everything was cold, filthy inside, everything dirty everywhere, toilet smelled of poop, unbelievable. My sister puked from the disgusting food and had to clean it up herself and didn't get any money or anything back, unbelievable. Also, really not a nice atmosphere, everyone just looks at you. I thought my order was finally ready because she kept coming with something exactly the same as I ordered, but no, she was just joking with me, she thought it was very funny, I didn't think so, but oh well, the staff just does nothing all day, literally nothing. There was only 1 hard worker, the rest are nothing. I don't know if I'll come back.

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Eliana Coskun . 2025-08-13

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After a bike ride, I enjoyed a McFlurry. It went down well. August 11, 2025, the price is going up. I paid €8.40 for two soft ice creams. It tasted good.

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Herman Hek . 2025-08-13

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It's a McDonald's... we had table service, but they forgot our drinks and we got a cheeseburger instead of a hamburger... that can happen, but it was also cold. So this time, not such a great experience at this location. Atmosphere: 2 stars because the outdoor play area was closed... even though it was 12:30 and beautiful weather.

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Gerard Kloppenburg . 2025-08-11

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What a mediocre location. There was a hair in the milkshake (it happens, I removed it myself, but it was clearly visible and the staff should have noticed), the McFlurries were runny, it wasn't exactly clean inside, the restrooms were absolutely filthy, and the staff seemed disinterested. We left; I don't need anything here.

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Jeroen Wolsink . 2025-08-09

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Such a filthy mess, tables covered in stains and a floor you wouldn't even let a pig loose on! A company that's a. way too expensive, and b., when you're so world-renowned, you'd expect something real to be there!

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Jan ter Haar . 2025-08-09

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The burger patties are not freshly baked, and the French fries are very dry and not crispy.

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kevin ray . 2025-08-07

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A bit chaotic, otherwise a standard McDonalds

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Björn Johansson . 2025-08-06

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Had to wait 20 minutes for my order, the food wasn't hot, and the person serving it was walking backward faster than forward. And you had to use a magnifying glass to find the sauces that should be on the burger.

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Anne-Fleur Prijs . 2025-08-04

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The food is good, at least if your order is correct. Several times I received an incomplete order and had to drive back. When I called, I received my missing burger but no compensation whatsoever.

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Christel Roetgerink . 2025-08-03

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Absolutely disgusting there; I've never seen such a dirty and run-down McDonald's. The tables are extremely dirty, and the furniture looks trashed. If I'd seen that before I placed my order, I would have walked out right away.

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Markus N. . 2025-07-30

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Got two milkshakes. They forgot the syrup for both, so they just had ice cream, and real ice cream at that. I don't think it even went through the mixer. Next time, I'll just go back to Oldenzaal.

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Lorraine Mischker . 2025-07-29

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Bizarre! The dirtiest McDonald's we've ever been to. Food is everywhere, on the floor, on tables, even in the restroom. There was a puddle full of—well, what was it?—shit in the middle of the aisle. They just put a sign saying "slippery"—no need to mop it up or anything. Dirty restrooms, no toilet paper, and the entire floor is wet and filthy. Staff just wanders around trying to give the impression they're doing something. The order wasn't complete either. We'll never be back.

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Marloes B . 2025-07-26

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I ordered two McFlurries: one crackling with chocolate sauce, the other Oreo with chocolate sauce. We received two cracklings: one with chocolate sauce and the other with caramel. The arrangements here are poor, and they were already completely melted. The staff is terrible.

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Yara Oude elferink . 2025-07-19

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We were at the McDonald's drive-through in the evening, and someone said, "Can you hold on a moment?" Then someone else drove up, and the McDonald's driver went to help her instead of us. We thought this was quite odd, so we waited a few minutes and then drove right on!

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Tess Spoelstra . 2025-07-19

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Their food isn't bad, although there were some drawbacks. But unfortunately, I've been ripped off several times. For example, I ordered a set menu with two sandwiches, but they only brought me one. And I had to point out the mistakes. That happened several times. But I don't like it because I have to be nervous, and it's annoying to be ripped off for your own money.

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Лариса Сладкова . 2025-07-16

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A half-pack of cold fries, a meat croquette instead of a vegetarian one, three sauces forgotten, and the fries shake seasoning not delivered. €44,000. Absolutely outrageous. And then they had the nerve to not bring the correct order.

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Zauri Schumann . 2025-07-13

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They can all try to act all fancy, "Look how good we are" and try to save water in the urinal, but then also do something about that awful smell there! Horrible!!

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L. . 2025-07-13

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We had breakfast here recently; it was delicious, and the service was great! We also enjoyed the 65+ coffee. If you're 65 or older, you can buy coffee at a discount at any McDonald's! ☕🥪😋

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Gerard Broekman . 2025-07-09

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Had coffee on Sunday morning at 9:30. The toilets were extremely dirty!! Definitely not cleaned for a long time. Bulging sanitary towels and from the trash can, splashes and skid marks in both toilets. Washbasin dirty and mirror full of stains. Really not possible!

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Anja Oldemenger . 2025-07-06

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If you enjoy being insulted by a supervisor, this restaurant is the place for you. After waiting for over 10 minutes, I expressed my dissatisfaction about the long wait. I was immediately insulted and told that it was my fault for ordering chips, as they take a long time to prepare. On top of that, the order was incomplete.

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Stefan . 2025-07-04

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Got ice cream and hamburger ice cream was almost drinkable and hamburger was not even 40 degrees in temperature. I think the minimum is 60 and meat never reached that!

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Alex Veen van der . 2025-06-22

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If you go through the drive and have to wait, 9 out of 10 times it goes wrong. Now also missing burgers. So waiting, while we already have the fries. And in addition they try to get rid of the toys from the previous happy meal promotion, instead of the current promotion. Too bad, because my kids especially wanted the squishmellows. So I could also walk back for that. Fine if they ask about it, but just throwing it in without a choice is of course hopeless. Nice that cold meal when you get home and of course also still missing ingredients on the burgers that they had to make quickly. I'll go to another branch next time.

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Sharon Bonten . 2025-06-21

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This was below standard for MacDonalds. We had to wait a long time for a small order of fries and nuggets. The staff were more concerned with being loud & obnoxious with their friends than having any contact with their customers. On top of this, once back in the car, we noticed our order was incomplete.

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Mirthe D . 2025-06-21

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I ordered but it is not on the board

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Finn Esselink . 2025-06-15

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Real Fastfood fast service and hot food

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Klaas van Dorp . 2025-06-14

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After a long time I went to McDonald's again. The chicken burger was fine, but the milkshake was disappointing

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rita egberink . 2025-06-13

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Just had to wait in the right lane of the mcdrive for thirty minutes? The left lane was open, but the right lane was not, so I was unable to place an order

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Metalci Kiz . 2025-06-07

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Tasty, but orders are often mixed up. I was initially brought two trays with someone's food

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Yana Sereda . 2025-05-31

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Clean, tidy. Very attentive staff. Very good MC. Staff can do two things at once. TOP!!!!

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B. M. . 2025-05-30

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Atmosphere good. Food cold, every table is a mess. You can better put the team leader in the warehouse.

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sietze hek . 2025-05-29

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I placed an order through Thuisbezorgd. After waiting an hour and having Thuisbezorgd check off as "delivered," I never received the order. I contacted the McDonald's directly. The manager told me the order had never been picked up and had been waiting for an hour. They remade the order free of charge, and I picked it up myself. Very good service 👍🏻

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SVD . 2025-05-25

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Not clean tables and chairs very dirty. This is of course also due to the people themselves but also the floor was very dirty and this was not from 1 day

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Natasja Kok . 2025-05-18

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The McDonalds here is very expensive, and at the same time very cheap. Unfortunately, this has been the case for at least a year or two. There is food and junk everywhere on the floor, including in the aisles between the tables. Tables and seats are very dirty and wet. The men's toilet stinks, is very dirty and there is loud music coming from a broken ceiling speaker. This is actually no longer a restaurant where you go for fun.

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Jurjen W. . 2025-05-17

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Customer service very bad, does not help with ordering disgusting staff

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Christina Joseph . 2025-05-16

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A neat one for the Mac! Also good opening hours. That's it Quite expensive

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Iban Gast . 2025-05-11

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Unbelievable. Order via mcdrive. Then you explicitly ask for a happy meal with a Minecraft toy. The boy says: there is only Minecraft toy now. When you get home, both of them have a Hot Wheels toy. Pffff. It's even on the receipt. Kids super disappointed. How do you manage to disappoint children? My son wanted a happy meal especially for that. And……cold fries. Waiting for the McDonalds and then the fries have probably been ready for 5 minutes and waiting for the burgers. Not convenient.

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Herman Verduin . 2025-05-03

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Pack automatic plastic surcharge. Ask for a reuse cup. Can't that be changed, laziness

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Nick . 2025-04-27

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Ordered via home delivery on Friday evening at 2100, it was stated that the order would be there within half an hour. After the order was placed, an estimated time of shock was given not an hour and a half. Once the order was delivered, everything turned out to be barely warm and the BigTasty that was ordered without tomato was actually made with tomato. It was yet another disappointing experience. I recommend not ordering here

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Sietze Klootwijk . 2025-04-25

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What a nasty mess here! 👈 Toilet dirty, pee everywhere, no toilet paper, no soap! Cold burgers are served, fries cold! And if you speak to the employees about it, they will also “LAUGH” and look at you snootily! This really is a filthy, dirty place!

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M T H . 2025-04-24

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bad experience We ordered food at the ordering column. First we did not receive a receipt because the receipts are always gone. then we had to wait quite a long time then the order was ready but there was only half of it and what was included was half of it was wrong and the person who helped us was not really friendly when we received it it was still not good so we could go back and the toilet was also not really clean just like always

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bryan bulter . 2025-04-20

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--- ⭐☆☆☆☆ **Very bad experience at McDonald's Hengelo Westermaat (near IKEA)** Our visit to this branch was downright disappointing. Everything that could go wrong, did go wrong. We ordered a McFlurry with Oreo and strawberry sauce, but it was delivered **incomplete – the sauce was completely missing**. In addition, we received **wrong drinks**: instead of what we ordered, we received a **medium vanilla milkshake and a bottle of water** that we had not requested. To make matters worse, we had **not received a receipt**, which is **almost standard at this branch – the ordering terminals rarely provide a receipt**. When the employee asked what we had ordered and I tried to explain it, I had **no time to think**. I could barely name two things, because she **walked away while I was still explaining**. Downright **antisocial behavior**, which meant that I **had to resubmit everything four or five times** before it was finally resolved properly. Fortunately, the McFlurry was eventually taken care of correctly by another employee – she seemed to be the only one who really thought customer-oriented. However, the attitude of the woman who helped us first was **unprofessional, disinterested and absolutely not customer-friendly**. She barely looked at us and didn't listen. And then the hygiene… **both the ladies' and men's toilets were downright disgusting**. The women's toilet had a floor full of toilet paper and the sink was full, and the men's was not much better. This is really unacceptable for a place that is visited by so many people every day. All in all, a **chaotic, dirty and customer-unfriendly** visit. We will **not be coming back here for the time being**, and we do not recommend this location either.

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gallyon strotker . 2025-04-20

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I can understand that you would rather be worse than working at McDonalds on a Wednesday evening at 9:30. What I cannot understand is that I therefore have to be treated unfriendly. What a grumpy person on the intercom. And then at the checkout it is no better. Tip for the next time you are grumpy; stay home, call in sick and crawl into bed with a bar of chocolate or something.

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Marcel . 2025-04-16

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Taking the wrong order and not opening the cash register to pay because an employee thinks someone else is doing it... so just wait... it looks like the food is ready but no cash register staff... after 5... plus minutes someone comes, pays and moves on. The fries are still warm...No, they are cold, the MC nuggets are cold, the lady brings them back and the top 4 fries are warm, but underneath they are cold again, the same goes for the MC nuggets. I don't go that often, but I am very disappointed here. SO AVOID HENGOLO MC DONALDS ON THE SQUARE... NEVER HAPPENED. WORTHLESS AND DECEIVED TO THE TOP, ordered French fries sauce from Mac and got mayo. 15.4.25 8.15pm This franchiser is not worth it...SCANDALING

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Alexander Breekpot . 2025-04-15

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I just ordered 2 veggie Happy meals and a veggie MC chicken Greek, but I received a normal MC chicken instead of the Greek one while the manager was standing next to us when we received the order.

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N. T . 2025-04-06

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I’m waiting for my order 25 min!!!! Only 2 cappuccino … And I must go to manager and remind you about my order…

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Владимир Демидов . 2025-04-04

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I'm not from MC Donald, but a well-organized organization here

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Kris Schieving . 2025-04-02

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The food is often not warm enough. Which means you have to go back to get a fresh warm burger. The staff is also not always friendly. I don't like coming here because 9 out of 10 times I can just go back because it is not warm. Sorry but that is what I can expect from such expensive burgers. The music is also often just too loud so we usually end up eating it in the car.

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S.I.C. Paapst-Aarts . 2025-03-24

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Dirty shop…floor sticky…..French fries tasted old….. There were leftover food everywhere on the floor....🙈 That something like this isn't checked....unbelievable...

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Thorsten Achterkamp . 2025-03-23

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Catastrophe, absolutely disgusting and dirty, burgers slapped across tables, benches, chairs, everything absolutely dirty, we better not even talk about the floor, it was sticky, dirty, leftover food from weeks ago spread all over the floor. Never ever again (see photos)

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Sandra B. . 2025-03-23

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Been through the drive. Had an order for 4 people, where 3 burgers were missing and one was missing fries. This isn't the first time. So become KFC next time.

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Dean . 2025-03-20

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Dirty tables but good chicken nuggets

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Liam Horst . 2025-03-12

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Very gross here, like sauce on the benches And table and even more weird, gross shit

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Henk Henk . 2025-03-12

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Disinterested staff, often dirty inside, too often things not included in your order when you go through the McDrive that were ordered. Last time, the last hatch of the drive opened and the employee was first arguing with his colleague.

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Nick Steggink . 2025-03-08

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You get very few fries in Belgium. Containers aren't even full yet.

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Geert Nevelsteen . 2025-03-05

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Rude, disrespectful staff. Just asked a question about opening hours and was then called all sorts of things.

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Mats Rikhof . 2025-03-01

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Waited 25 minutes for my order. Left hungry...had to return the money. And McDonald's was empty.

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Оля Кимлач . 2025-02-27

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Cold and clammy food for the umpteenth time. The burgers in central Africa are even warmer after 3 days of walking

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Swifty Inc . 2025-02-26

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Rancid tent, dirty tables and floors

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Peter Pan . 2025-02-23

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Bought some nice coffee for the road

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Marjanne Gosink . 2025-02-19

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Order arrived as shown in the photo and the sundaes were more like Mondays. Some kind of slurp slurped up my burger before I could eat it myself. There were no fries because they apparently had a shortage of fries, the woman at the cash register said. Toilets full of piss on the walls. When the employee brought us "food" she looked me straight in the eye and said, while holding my half-eaten order, "please!"

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Joshua . 2025-02-16

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Omg how bad!!! Do your best, you get paid money per hour. All you have to do is check the order. Mom, even you can't do that, everything was wrong as always. It's that McDonald's is tasty otherwise I would never come again

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A D . 2025-02-14

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Large McDonalds with a terrace, kids playground and table service. Parking no problem, there is a large car park adjacent to this McDonalds.

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Herman Idzerda . 2025-02-11

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I don't understand... What's the point of dropping a few napkins in the bag... At pick-up mc drive...

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Arnold “Cave Cars & Bikes” Rosenberg . 2025-02-08

MEER OPMERKINGEN IN Google

When you order chicken nuggets, they forget the sauce even though you indicated it! You would think these people would check it since they had forgotten it with the previous customer too! Unfortunately, the staff is incapable of completing an order!

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Justin Klaassen . 2025-02-04

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It is on the route that I cover several times a month and is a break stop for me. You either like it or you don't. I'd love to wear it, but the prices have become unreasonably high. So I will visit it less often. I fear they are pricing themselves out of the market.

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Niek Hartog . 2025-02-02

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Very strange drive in and parking lot

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Paul . 2025-01-28

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Filthy restaurant, every table dirty and rubbish everywhere on the tables and floor

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Lyanne Aalders . 2025-01-19

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Soortgelijke restaurants in Hengelo

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4,1

37 meningen

location-iconNieuwstraat 36
Hamburgerrestaurant
outdoor_seating_23576takeaway_23576delivery_23576

Delicious burgers, lots of choice, also many vegetarian/vegan options.

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2,7

3256 meningen

location-iconGoudstraat 3
Hamburgerrestaurant
outdoor_seating_23500takeaway_23500delivery_23500

The screen has been showing the order is ready for 10 minutes, but nothing comes. When you ask, it turns out they just push it through, saving them time, but they haven't touched your order (coffee and one cheeseburger). Finally, they start making it, and the cheeseburger turns out to be almost cold. And all this while there are hardly any customers and at least 10 people milling around. A little cleaning wouldn't hurt either. I almost slipped on the greasy floor... What a mess!