McDonald's McDrive in Wijk 06 Het Koegras

The location maintains chain store standards.

It was too busy, that is because McDonald's in Den Helder city center is being renovated.

You get exactly what you expect. The whole place is a lot cozier than it was a few years ago, so that's why I'm giving it one extra star for the atmosphere.

Just like a McDonald's should be.

We stopped here today rather spontaneously for a quick lunch. We've been to many McDonald's restaurants, ranging from perfect to so bad that we reported them to the authorities due to appalling hygiene. This one is definitely among the better ones. Everything was clean, our order was processed quickly, and we only had one item mixed up, but it was quickly corrected. The outdoor play area is small but great for the kids. We're happy to give it 5 stars overall. There was also plenty of parking. Thank you for your hospitality and greetings from West Lausitz in Germany!

A McDonald's, along the road. Nothing wrong with that, friendly staff.

It was fast service, clean and the food was fine.

Got a delicious breakfast on a Sunday morning.

You guys put way too FEW in the bag. I have one, I have 10 hamburgers and I get 8 or 7.

It's just a McDonald's; we regularly have breakfast here on our way to Texel.

Fast service. Everything nice and warm.

Fairly smooth service, always fresh products.

Not a nice MC, no good atmosphere, staff is unhelpful. Cold fries. And so on.

The tropical fruit milkshake is highly recommended.

Easy to reach from motorway. But limited English from staff and bad service

Just picked something up again recently, not my thing

Nice McDonald's, but always very stingy with the fries. You pay for a medium, but you get just as much as a small portion. Received an incomplete order today for the umpteenth time; kid disappointed, no chicken nuggets... took a star off....

Very clean! The service is friendly and fast!

I had just ordered food and for the second time received the completely wrong product; I got a veggie burger while I had ordered mozzarella sticks. The wait took a long time and the food was already packed in a bag while the drinks weren't ready yet: a hot chocolate and a caramel ice frappuccino. The interior wasn't clean at all either; it's a shame it has to be like this here, while elsewhere everything is to order.

Regularly, a small item is forgotten with the order, but you can get it right at the counter without any problems. This McDonald's is much better than the one in the city center. Gluten-free options work well here too.

Excellent service, fast, fresh food, friendly service, very good parking!

The food is usually of lower quality than, for example, the branch in Schagen.

Good McDonald's. Friendly staff. Not very big.

Clean toilet, ice cream was great

McDonald’s Den Helder De Kooy offers the chain’s usual experience: The food is typical and meets familiar standards. The service is pleasantly fast, so even when it’s busy, you don’t have to wait long. The excellent cleanliness is particularly noteworthy, contributing to a thoroughly pleasant atmosphere. Overall, a reliable place for a quick meal.

The fries were freshly fried and still nice and hot, as they should be. Fast service and really enjoyed the quick bite.

Customer service is hard to come by for some employees. Friday late afternoon.

Cold and half portions of fries... and you pay 50 euros for that. I understand it can be busy, but I don't think the customer should have to suffer the consequences.

Had an ice cream. Food is fine, but remains not very customer-friendly.

It took a very long time and I received the wrong order. I don't like that.

The coffee is quite nice, but this isn’t the place to come for a pleasant atmosphere.

Great food and parking, preparation could be faster in my opinion

Why is it still not possible to deliver the hamburger hot (hot is a fantasy) and I ordered a small fries but I got about 5 (ok I exaggerate there were maybe twice as many) why you don't lose customers by a few more fries but by cold burgers and half bags of fries.

I've had several occasions at McDrive where they don't serve veggie nuggets, but chicken... angry girlfriend!

Really???simple order and you forgot to put fries with my order of two menus??? And I also ordered 5x sauces???without fries??? Thank you…

We had to wait a very long time for our 2 ice creams at the drive in, but the staff was friendly

I waited half an hour for a McFluort and a milkshake while everyone around me walked away with ice cream and milkshakes

⭐️⭐️ The products themselves are fine, and the concept of quick food is convenient. However, I've consciously chosen not to come here again. The choices and partnerships this company makes don't align with my personal values ​​and beliefs. Because of this, I can't separate the food from the bigger picture. That's enough of a burden for me to stop using this service.

McDrive this morning. Two McEgg BLT menus. The McEgg had a hair and an eggshell in it. Two croissants with one butter, one cutlery, and one jam; I think there should have been two of each. I ordered two smoothies for the kids, but they simply forgot them, so my husband had to go inside. There was one car in front of us, a few people inside, and we had to wait a very long time. What a bummer. Exactly why we never go to McDonald's. Thanks for confirming.

Many young people and little leadership.

I asked for 20 spicy chicken nuggets and 4 fries. This is already the 6th time I've gotten the wrong order. And then you pay 12 euros for that.

Went there for the first time and the staff were super friendly and the food was nice and hot, not like where I live in Spijkenisse, but this was really tasty.

Very friendly staff. We even got a discount for those over 65.

A lot of money for little quality. The fries weren't warm, the "drink" was more ice than liquid, impossible to drink with a cardboard straw. The floor was littered with empty packaging, fries, napkins, etc., etc. The trash bins inside were overflowing—ugh, filthy business.

Outside the city, enjoy tasty food and drinks during a work break.

I ate there yesterday with a friend, the burger was cold, the chicken nuggets were just disgusting, I got sick from it, had to throw up several times, I'm still suffering from it, just a shame

Great food, what you'd expect from a McDonald's. Nothing special, but nice and quick and easy.

Busy busy busy burgers were very lukewarm to cold

Ordered 2 burgers, and still something went wrong, luckily it was resolved very well 👌

Ordering via screen remains impersonal, and cash is still accepted. Fewer children hurt my ears.

Lekker nice breakfast.. MCbeagle with bacon 🥓 and eggs.. Poffertjes..of was it pancakes 🥞 with siroop..

The Big Mac menu was fresh and delicious. The staff were friendly and courteous. Ample parking.

The food was good and tasted fine, but the condition of the restaurant was unfortunately very disappointing. The tables were dirty and hadn't been cleaned, even though they were clearly dirty. The trash cans at the tray return station were completely overflowing. A staff member briefly checked them, saw they were full, but didn't return for 20 minutes to do anything. This meant you could only put your tray down somewhere, which made it even more messy. What really annoyed us: there were no napkins provided—you had to ask for them, which felt rather annoying for something that should be a given. It's a shame, because the food was really good, but the hygiene and service unfortunately left much to be desired.

Very professional and friendly staff. The restrooms were clean, and the restaurant itself, despite some signs of wear, was also very clean. The food is what it is.

Usually the first stop after a stay on Texel on the way "home" (at least when we were there), so it was very busy. Good and relatively fast service.

Last MC before Texel. With charging station. Clean and friendly.

The cleanest McDonald's in the Netherlands. The restaurant and restrooms are well-maintained. The food is excellent.

The food was delicious, the manager is a very sweet, direct and nice woman, very warm place to sit.

Great, friendly staff, and it always looks neat. Excellent coffee!

I forgot to pack something again. You almost have to check at every McDonald's to make sure everything you ordered is in the bag. It's actually not that difficult.

Drive-through opens later. There was no coffee early in the morning because the machine was set to clean at 7:10... they announced this! Nothing more: no coffee, no apology, no time for when coffee would be available again. Would it be a good idea to clean the machine at the end of the day?

It said this McDonald's ist open until 2:00am, but it already closed at 12. Very bad experience

The "Flu Pistache" doesn't contain a single pistachio: it's some kind of green smoothie sauce with sweetened and toasted oat flakes, and the soft serve is more sauce than ice cream. For €4.20, it's outrageous. The only consolation: friendly and good service, and clean tables.

Good restaurant, good service, good Dutch-speaking staff. Everything was delivered hot.

McDonald's in the Netherlands is really delicious. The McKroket is delicious 😋

Ordered menu, no corossantje, no correct drinks and no apologies

Fries were lukewarm, waited a long time in the drive thru

The restrooms were clean and there was a bouncy castle for the kids.

What a terrible McDonald's this was! The fries and chicken nuggets were cold and tough. I had a deal on a Big Mac menu. Before paying, I asked if it was €8.35. The guy behind the counter said yes. When I got the receipt, I saw it was actually €9.95. Instead of resolving the issue politely, this young man said, "You should have mentioned that earlier." "Yeah, right, I did." "No, I didn't," he said. Eventually, the manager was called, and he was friendly and immediately refunded me the difference. Unfortunately, the food was lukewarm to cold, but I didn't feel like complaining anymore. Apparently, they don't take McDonald's' standards for serving time very seriously... And that's at 6:30 PM, which is actually dinner time...

Poor service and unfriendly staff. They gave my order to someone else, which meant we had to wait an extra 20 minutes for our order. They didn't even offer an apology. Totally unfriendly to customers.

Way too expensive. Otherwise, it's okay.

Just stood in line for 6 minutes for a hot chocolate and 2 cookies, cookies were just raw and not tasty hot chocolate in lou and not that tasty

The fresh fries 😍 were delicious and we went at midnight 🤣 and the guy who served us was very attentive.

Good place for quick bites but crowded

Yes, like you know, so many chemicals in your food, but I had no choice and little time. Because I was hanging around flies

McDonald's is always delicious on the go, but unfortunately, the wait at the drive-thru is getting longer and longer! The advantage is that your food is warm.

McDonald's, what else? It's decent, doable and nice, but no particular view or anything, makes sense

I didn't like the lettuce as much... it could have used more other lettuce vegetables.

We had a clean indoor seat, the burgers and fries were brought to our table piping hot (!), the shop was pleasantly quiet and unfussy, and the staff was friendly. I would visit again. One minor drawback: we ordered directly at the cashier, and the surcharge for the mayonnaise and milkshake on the menu wasn't mentioned.

Tasteless food. Redirected to the third window. Waited 15 minutes there. When I got home, the fries were cold, the rest lukewarm.

Just what you expect from Mac :)

NEVER AGAIN!!!!! We only ordered a drink because we were thirsty, we had to wait at least 10 minutes for a coke and a milkshake and it wasn't even busy. When I asked at the counter if the drinks were coming, the employee said that they were messing around and that I should just wait quietly. It's because I was with a client from work who was mildly ill, otherwise I would have pulled him over the counter.

Ordered 3 burgers where the sauce and extras were forgotten everywhere. McChicken without sauce and lettuce, other burger with only sauce and everything else forgotten. Cold, limp and disgusting fries. Macdonalds is of course not a real restaurant and it remains fast food, but at least make sure that everything is good. Unfortunately, even that is not possible at this Macdonalds. By far the worst Macdonalds there is. Better to demolish it for a new housing estate.

For a maccys this was very good. Hot off the grill and scorching fries

Yes, that's also what we arrive, we see the rubbish bins overflowing and a lot of MAC rubbish next to them, we sit inside and there is a slogan on the wall for the people who come there, HELP TO KEEP THIS RESTAURANT AND THE AREA CLEAN AND PUT YOUR WASTE IN THE WASTE BIN, yes McDonald's then you also have to EMPTY the waste bins yourself every now and then. Start with yourself, I would say the bins are full and nothing more can be added!!!!:#@@.

Very clean Maces, good service, orders are processed quickly, plenty of parking right in front of the restaurant.

Friendly and welcoming staff, who come to have a nice chat and offer their help if necessary

always (well yes...I mean often) get a milkshake

Went yesterday. When we finished our cups, we noticed that there was mold in them. The employee blamed the company that cleans the cups. I think that as an employee, you should also see that there are mold spots in those cups before you fill them with drinks? No compensation, nothing.. It also smelled like wet dog in there. No more McDonald's for us for the time being.

Great max donals if you are in den helder

Nice and close to the provincial road.

Still a McDonald's, but feels okay to stop for burger and coffee

We ordered 2 small burgers to have a little snack. Although there was very little going on, it was not possible to get the order in for on-site consumption within 20 minutes. After we complained, the food was prepared straight away but only to be taken away. As compensation there was a free drink. Rarely seen such a bad organization. Not recommended. Ambiance McDonalds specific. Food fresh

Not too big a mac, but certainly friendly staff. My compliments, very nice and cheerful to us, the children and other customers. Not too much parking, but for the moment there was room. Definitely a mac I would visit next time.

I just don't like it, but yes, anything for the kids

Great Mces. Clean and very tidy. Burgers are fresh and delicious. 🤤

The staff was helpful, friendly and polite

Just like maccie should be, tasty and fast

It's a regular McDonald's. But I've been coming there for years so it's a bit special for me

Very bad, they forgot everything such as the sauce with the fries and also the herbs with the curly fries