New York Pizza in Wijk 05 Purmer-Noord

This place is definitely losing its charm, an uninviting place for takeout. Boxes of flyers are open and dirty, a mop bucket behind the front door, and there's not a chair, bench, stool, or anything to lean against while waiting. The counter looks messy. Once you get through it and receive a delicious, hot, smelling pizza, you assume everything will be alright, but nothing of the sort. The pizzas were dry, tasteless, and thinly topped (you could count square slices of ham on one hand). The employee was friendly, but that was all there was to it. The delivery driver also came in, threw his coat in a corner, his helmet on something off a shelf, and went straight through the kitchen past the pizza-making counter to enter something into the computer on the counter. All in all, it was unsavory. Definitely not going back. Contrary to New York Pizza's own slogan, 'Come and enjoy a delicious meal at our pizza restaurant in Overlanderstraat', it is not possible to eat your pizza here, as there are no seats.

I've ordered from here several times and every time it's inedible. I've waited almost 2 hours for 1 pizza. Not a very difficult pizza with all kinds of things, but just a regular Margarita pizza and it arrives cold. This pizza is also hard. There is little to no tomato sauce on it and it's mouthfuls of air. The crust is almost non-existent. It's unbelievable how every time I order from here it's always bad.

Just had three pizzas delivered. I've honestly never had such a greasy, disgusting pizza for so much money. Unbelievable that you have the nerve to deliver this.

Never get your pizza here, it's a waste of money! The staff is often too busy with each other and the phone than with customers... more like a playground than a workshop. It's time for a new branch manager to tighten the reins a bit.

I've had problems here before. I live five minutes away from this branch, and now, after waiting an hour and fifteen minutes, I've received two cold pizzas and a cold garlic bread loaf that also had green bits from the box. I've already filed a complaint about a previous problem, but I haven't received a response.

The pizza was burnt and hard. We paid €35 for very little, and the price didn't really match what was advertised. Then it took an hour for us to get our food. Usually, everything is good here, but unfortunately not this time.

I was overtaken by a ridiculously fast delivery driver in a residential area. I then tried to call to file a complaint and was hung up on twice. I really understand that you want to get home at the end of your workday, but just behave yourself. Driving 50 to 60 km through a residential area is incredibly antisocial!

They canceled my order because they had a lot of orders and they don't want to refund my money. They say I have to wait a month or maybe longer for a refund.

Normally I prefer New York Pizza, but unfortunately I have been disappointed lately. This time it really stood out. I ordered a €23.00 pizza, but the result was disappointing: the base was dry and thin, and the pizza had hardly any taste. I had specifically chosen and paid extra for crème fraîche as a base sauce, but there was no sign of it at all. This makes the experience all the more frustrating. I sincerely hope that the manager of this branch does something about this, both in terms of the quality of the pizzas and the customer friendliness of the staff. As a loyal customer, this is not the level of service that I am used to or may expect.

Here in Purmerend too, the website of "Burger Kitchen" states that there is a branch, which is also together with NYP Purmerend. BK is stated everywhere as 100% Halal, which I do not want to order and eat. By being at the same address together, I do not take any risks and to be sure, I do not order anything from NYP.

Pizza was 20 minutes late and this is also cold, top service

I ordered a pizza and garlic bread, the were awful, there was a green colour on the garlic bread, and the pizza was almost empty and not totally done, I don't recommend anyone to buy from them. When you have a teenager's workers that's what you get

What they sell here is real junk and the delivery people always cut you off on their bikes and drive on the sidewalk, not adhering to the rules. life-threatening

Crappy 5-cheese pizza. Wafer thinly topped with a few slices of cheese and only mozzarella. I really feel screwed for $15 each. Scandalous!!

It's always a hit whether your order arrives after 2.5 hours or is delivered cold, no, I don't order anything anymore

My child got a burnt pizza. Unfortunately you can't call them probably because only children work there who don't feel like working. This was the last time. Pick up in town

I just had a pizza with 90% tomato sauce. I only ate the crust. Please don't put teenagers in the kitchen.

A over done hard and cold pizza. And after a hour This place became worse day by day Sad

Pizza arrived burnt. Complained on their official website and received no response. good service.

Really good Pizza, we were happy... Very friendly service

Food was very good. Very neat tent and very clean.

Very bad experience today. The status of your order that does not change to ready for collection. Then I drive there. Unfriendly guy at the counter. Can't find my order. I ask if it's even in the oven. At first he couldn't find it in the system, but then he did. And yes, 2 pizzas were in the oven and so I received 2 cold pizzas. No NJP from the Overlanderstraat for the time being.

Wrong order placed twice on January 19. Wrong because this branch does not deliver. The order would be canceled and I would get my money back within a few days. It has now been almost 2 months and 5 phone calls further. Every time they promise that it will be sorted out, but so far nothing has happened. Really worthless!

I have regularly ordered pizza here for years, but I have decided not to do that anymore. It's been disappointing every time in the last few months. Pizzas are only delivered 2 hours after ordering. Pizzas are delivered lukewarm/cold or there is little topping on the pizzas. Too bad, because this used to be really different. What happened? In any case, lost customer. If you fancy a pizza, find an alternative to avoid disappointment.

In the span of two weeks I placed two orders, and both arrived almost 2 hours late.... New York Pizza NEVER AGAIN

Waiting 2 hours for a cold pizza... Then don't take orders if you can't handle it. Scandalous. It can happen once, but this wasn't just once and we don't live that far from the branch. No message in the app, by telephone, nothing and when you call the delivery person is on his way, but it really doesn't take longer than half an hour... Too bad, no pizza tonight.

Ordered at 6:20 PM and still not delivered at 8:50 PM! Called twice and they said it has already been delivered. Unfortunately peanut butter, that is not the case. Waited 3 hours for nothing. Thanks nyp! never

Never get your pizza on Overlanderstraat, your pizza never arrives because they are joking with each other while calling and have entered the wrong house number. Tried to order 4 times. Two hours later still nothing, even if you are Belgian to ask where your pizza is. it appears that everything is wrong with the house number and address drama

Fancy pizza? Enjoy going to the supermarket! This location is unable to deliver its pizzas on time. If you indicate your desired delivery time well in advance, they will arrive an hour later on average. With a little luck, which we had, you might get them cold too. Only after a lot of hassle did I receive a new order on another day, which was also late and wrong too. DO NOT ORDER HERE!

Most horrible pizza place ever!!! We waited more than 2 hours for the pizza and every time they say it's on its way?

Been waiting for my food for 2 hours and they are not available by phone

I ordered 13 pizzas on December 1, 2023, 1 of which was a gluten-free pizza. The order was placed before opening time, so that the staff immediately saw a large order at the start. The delivery time was chosen for 6:30 PM, so enough time from opening time to delivery time However, the pizzas arrived more than 45 minutes late and the gluten-free pizza was not marked, so we had to find out for ourselves which pizza was gluten-free. I filed a complaint and Jorn (see below) responded that the franchisee would contact me. To this day, we have still not had any contact with the Franchisee. The franchisee is probably afraid of confrontation and then I seriously wonder if you cannot make a simple apology to a customer, how are you capable enough for the position of franchisee? Sorry Jorn, we have been in contact several times. You also did your best! ******* Below is the message from Jorn (New York Pizza) on December 20, 2023 9:32 PM CET Thank you for your message and I'm sorry that you haven't been contacted yet. I sent the franchisee a reminder. He will contact you as soon as possible. *******

Pizzas were cold upon delivery. Received a voucher for 2nd pizza for free for 2 weeks! No way I'll ever order there again.

The pizzas were fine, but I had to call 3 times and after 3 hours and fifteen minutes all the food was finally delivered. The person on the phone seemed to think it was all normal and said every time that it was on its way.

If you want to eat pizza, don't order from this branch, it's really the most hopeless one you can find, that one star is 1 too many. Ordered at 6:08 PM, it would take about half an hour, but after more than an hour at 7:16 PM I called to see if something had gone wrong, no, the delivery person is now arriving, the distance is 500 meters, so he would be there with a should have been a few minutes, in the end they only arrived at 7:55 PM. The joy was short-lived, calzone shawarma did not look good and the first bite was also a major disappointment, a bite of tomato puree with bread and a few stray pieces of shawarma. The regular shawarma pizza was also drowned in tomato puree and scandalously little meat.

Ordered 2 pizzas and a funnymeal at 5:00 PM. These were delivered at 6:00 PM, only without a toy, and no chicken on the other 2 pizzas. Called and new ones would be delivered. An hour later still no pizzas and after calling they said that something went wrong but that the pizzas are ready and that they have to wait until the delivery person returns.. Still waiting now 🥲.

I ordered 2 pizzas online via the app on December 9, 2023 at 5:50 PM and was then referred to the branch on Overlandestraat Purmerend. I received a notification that the order would be delivered between 6:35 PM and 6:50 PM. Called the branch at 7 p.m. and the delivery person was said to be on his way. Called again at 7:15 PM but was not answered. This worked at 7:50 PM and it was said that the delivery person would be on his way. I had to leave at 8 p.m., so delivery was pointless and I asked to cancel the order, which would be done and it was stated that it would take 4 to 5 working days (turns out to be 14 days after telephone contact) before it would be credited to my account. . So I went to my appointment that evening without dinner. I don't like to mention this, but I think it is necessary.

Ordered a pizza two weeks ago, it would take 30-45 minutes. After waiting 1 hour, I called to find out where the pizza was. Was told it would take at least 1 hour, so canceled the entire order. It is now two weeks later (and after calling 3 times) and I still have not received my money back.

Craving pizza? Please order that somewhere else. Ordered a pizza at 7:00 PM for 7:45 PM, after waiting fifteen minutes I called to find out where the order is. I am told that my order is in the queue?? and that I have to wait another 30 minutes. When asked if they can't let me know, the answer I get is 'I'm not going to call 50 people'. Half an hour later still no pizza. After waiting an hour I call to say I still don't have my order. I am told it is ready, but I have no idea when it will be delivered. When I indicate that it is not normal to wait an hour, the lady says 'yes, you are not the only one, some have been waiting for 2/2.5 hours'. Well then something is really going wrong in that tent. Very bad service, at least let us know that the food will be later. I finally had my order over an hour later.

Pizza was good to eat and received nice and hot

Ordered last night just before closing time, everything was clearly rushed. Half of them weren't even there, the other half were either wrong or cold and dirty. Ball tent

Delivery man in car drove pontifically across bus station Tramplein at about 100km/h and besides, the pizzas weren't that good the other day, what a place this says

Rude manager! Bad 'service', bad staff, bad pizza.

awful pizza for 20 euros, nice deal. Every time I ordered there, its either burned or missing something in my order, or just not tasty.

Black truffle pizza is the best in 🇳🇱

Good food but a bit pricey. Then everything is expensive now, but still

The delivery drivers should learn the difference between a footpath and a cycle path and leave those mobile phones alone while cycling. Just got run over by some jerk

I don't know what's going on with this location lately, nice deal: pizza with a can of coke for 12.50, that doesn't mean they can claim that discount in the pizza... little toppings with a lot of tomato sauce with cheese to top it off. what it looks like, really not worth it.. bad thing next time but again from the Italian.. worth 0 stars ...

We ordered delivery several times, it was fast and delicious!

Placed an order at 5:20 PM and delivered at 6:45 PM after calling. Did not receive mayonnaise but ordered food from cold and instead of mozzarella pizza roll we got chorizo ​​pizza roll it is with their fast bikes 5 minutes cycling Yes and I know there is the World Cup football on TV and everyone wants to eat but it doesn't have to be cold or deliver the wrong food. No more New York pizza for us for a while

Cold pizza. Cinnamon bread was cold and tastes like garlic and salt and no cinnamon. The bag of sauce had already been opened for us. And then we had to wait a long time for it. Weirdly bad this time 2022-40540707

Lkkr the weather never had any problems with collection

The last time I waited longer than an hour for a simple pizza, what a tragedy

Very friendly staff delicious pizza

Ordered a large 40cm pizza, skinny topping. Pizza was lukewarm. I won't order anything here anymore

Chicken pizza with almost no chicken on it. Tuna pizza with half burnt tuna and onion. We also asked for a free snack because of a large order, which they then simply added to the bill! Ridiculous, just keep your snack in your shop!

So sorry about my order. I ordered pizzas for €57, but I would have preferred a fried egg. Way too much tomato sauce. More crust than toppings. Never again.

Often have to call to find out where your pizza is while their own site says it is ready to deliver and in the worst case you have to pick it up yourself so I know how to order well but you have to chase it up, very annoying

Extremely bad service and they have no idea what their own menu contains.

Order was partly in error, contacted the branch and it was neatly resolved. Fast service and tasty pizzas

Ordered hot chicken pizza & chicken teriyaki, it was well cut, delivered quickly, pizza was well filled and very tasty. Good weather all day :)

more base than toppings, simply not edible, it's better to order something somewhere else. I made contact with the establishment. they then fail to fulfill agreements made. I think it's a very bad move.

Had to wait an hour while the app indicated after 40 minutes that the order was complete and this was already 10 minutes late. Then more base than toppings and also 75% puree and 25% meat! Let's try Domino's...

Very neat place, looks neat, people work very neatly and cleanly, are very friendly, pizzas are delicious. We order and then pick up, always well organized and back home in no time. Really great for us!

I think waiting 2 hours for a pizza is ridiculously long!

Delicious pizzas! Delivery usually quite fast. Unfortunately, they do not always read the additional information for online orders properly, which means that the request is not delivered without feedback. Despite that, I will definitely order here more often, it's just a point of attention. Shame, otherwise 5 stars from me!

Compliments. The nice team that works in the branch as well as the delivery people are always friendly, neat and cheerful. Very nice. Pizzas were also very tasty and hot. 😉

Partner ordered a salami pizza last night and sat on the toilet immediately after eating it. She felt crooked because of the stitches in her stomach and then woke up during the night because of the stomach pain and went straight to the toilet again. Exactly the same this morning.

The pizzas always come out burnt! Really bad quality. Just don't eat it!

Delicious pizzas come from you major love team

Pizzas ordered at the cash register are ready quickly. Choose from many toppings and customizations. The new Android app is terribly clunky. We would like the old app back so that we can order without the app crashing. And I want to be able to easily save and select my custom pizzas.

Delicious pizza and friendly staff.

They simply have delicious pizzas

Neatly tidy and extremely friendly!

Pizza was very tasty, unfortunately there was hardly any opportunity to eat it there! Small table with four children's stools! Otherwise only delivery service!

The pizzas are excellent and the staff in the branch are super friendly. Only the prices of the pizzas are very unclear. They have many different sizes and bases. So pay close attention to the final amount.

4 very bad pizzas after more than an hour

We enjoyed delicious pizzas, which were delivered quickly and were also warm. NewYorkPizza Gildeplein; you are doing well. Suc6, Leo Klasen.