New York Pizza in Wijk 06

I waited 2 hours for my order, I called 3 times and they said the delivery person was on his way when he wasn't. After 2.5 hours the delivery person came with the wrong order, very poor service.

Much to my regret, I ordered a pizza here again today. It also went wrong the previous times, but unfortunately you cannot choose another location. @newyork, please close this branch! You get cold pizzas. The delivery person places the pizzas on the ground in the street and then kicks the box with his foot. While I was standing there as a customer, I would have called for a moment and then I would have taken the pizza into my hands. On busy days the pizzas are baked... then they stand on the counter for an hour and then deliver a cold, hard, dry pizza. I always contact the branch to discuss the feedback, but have not heard anything at all. Yes, I feel pretty stupid to think that everything will be fine at this location and still ordered a pizza again. Save yourself the trouble. This branch is a disgrace to the other branches!

Never order by telephone. I waited 1 hour and 50 minutes for food.

If I could give minus 10 stars I would! What a bad tent this is! Don't order anything!!!!

Ordered pizzas via home delivery, had to wait 45 minutes, I received a cancellation email after 45 minutes, I called New York Will I be kicked out of a party by the employee?

Strangely bad and I feel ripped off and misled. Last time I order from this branch.

A pizza without flavor on dough that had not yet been baked sufficiently...it was inedible. We baked it ourselves and put some herbs on it. What a disappointment The other New York pizza in Rijswijk is much better or different to domino's.

I ordered pizza today with a special request. Unfortunately, upon delivery this was not as agreed. The employees then resolved the matter nicely by sending new pizzas. Really great service, fast and delicious.

Takeaway: The person who took the order rolled out dough without a glove and was busy with money. First pluck his beard. Family or friends and children among staff. Hugging family with gloves on and then filling pizza dough. All unsanitary. I won't go there anymore. The dough was undercooked, a waste of my money. Everything in the trash.

What I ordered and what I received. Unfortunately, it wasn't until I got home that I noticed that I received something different than what I ordered for takeaway.

I've been before, but last night my surprise was too great for words. I order 3 pizzas and after ordering I walk outside and come back in after 5 minutes. I stand there watching the pizzas being made and to my great surprise; the person who takes orders stands and takes all the money, rubs his nose and touches his ear, then gives the money back to the ordering customer. Checks his mobile in between. Everything is possible nowadays. But then use the same hands to grab the pizza dough including all the ingredients. Without washing your hands. Goes too far for me. I brought this up and the employee was all astonished. The answer from a colleague was "sir, all bacteria die in the oven" ??????? Incredibility at its finest. Another colleague says I have worked at several stores, it is like this everywhere. Naturally, these employees do their utmost to make a pizza. But ignoring all hygiene rules and then coming up with a strange story about how bacteria die in the oven is really bizarre. The owner of this branch still has quite a bit of work to do. Completely too raunchy for words.

Recently visited this place after me and friends saw their local offer for free 200 pizzas, first come first served. The poster on their site mentioned 2 PM when they start and 3 PM if you read their description. At arrival with my friend and about 6 other people over there, it seemed all closed. Strange advertisement of NYP, it turned out to be false. One man even slammed on the window with his hands cause he got angry. I'm not waiting 1 or 2 hours for a free pizza. May not even be correct or "eligible" when they open up. Opening time at this place is 4 PM. A big mess. Based on other reviews I wouldn't even consider ordering cold pizzas here.

Food is quite cold when it arrives. I personally had to call the building regarding... they have marked the order as completed while it still needs to be delivered. I started calling and a man answered. I asked what about my order? I provided the details, he says yes on the way and hangs up the phone. My order was finally delivered by someone in bath slippers? Apparently New York Pizza's new dress code these days. Very unhappy!

Really delicious pizzas, especially the dough

Very bad services, I ordered puffalo pizza, Italian style. Delivered late by more than an hour and it was so cold that I had to reheat it in the microwave. In terms of price, I paid almost €18 for a small pizza. I will never order from here.

Great place with extremely friendly staff, pizzas were ready in no time. Definitely recommended

I ordered a pizza with wedges, chicken pops, wings and two ice Teas. After a long wait I finally received a cold order, the pizza was hard, there was mold in my wedges and I received the wrong ice tea. I called to complain about the disgusting food, and I got some vague Guy on the phone who didn't understand much, who later turned out to be the manager. I have been waiting for new food for 1.5 hours now, I called again and was told that they sent the pizza to the wrong address. I am really fed up with it and will never order from here again. Spent 50 euros on cold pizza, mold in my food and a lot of headaches. 3 HOURS OF WAITING AND I STILL HAVEN'T EATEN ANYTHING!!!

The pizzas were well filled and prepared. Not that it was a disaster, but during busy times you wait a little longer than your stated time

Ordered 1 pizza and had to wait more than 1.5 hours. Website has live tracking that doesn't work.

Ordered pizzas yesterday, pizzas were cold and the bottom was rock hard, we also had to cut the pizza ourselves. I also got food poisoning with my family, which is scandalous!!! never ordering here again.

Below is my experience with the Prins Johan Friso Promenade Rijswijk branch this evening. After waiting for over an hour I called, a smart employee on the phone who didn't seem that interested. He says he'll check it out and sees that my pizza "isn't there anymore" and must be on its way, which I assume. After waiting another fifteen minutes (I live 1.5 km from the branch) still nothing. Called again and the wise-cracking employee only gives excuses instead of a solution. 35 minutes after my last call, so almost 2 hours later, the delivery person finally arrived at my door. With 2 pizzas, both barely warm and 1 cut in a bizarre way. Not what I'm used to from New York Pizza. As compensation for the inedible pizza of €24, I can choose a whole 25cm pizza worth €8.99.....

- dull atmosphere at the pick-up location - pizza tastes good. - unfortunately, pepperoni is beef and bacon is turkey. This is not explicitly stated. I don't think they sell pork products, which is a shame for the people who do eat pork products.

Comes standard for half an hour to an hour now if it happens 4 weeks in a row.

Shazad you deliver pure rubbish rule that bicycles and that the food arrives on time man. You can't do business, boy.

Terribly bad NY pizza!!! You order something 1 hour ago, after 45 minutes you call and you are told off! With the words yes, it is still warm. And be quiet Whoever is the manager here should be ashamed of themselves

The service I received was extremely poor. I've had to wait over an hour twice for my pizza, which BOTH times arrived cold. On the second attempt, the staff promised to deliver a pizza quickly, which did not happen. In addition, on the second attempt I called again after an hour and was told that the pizzas had just come out of the oven. However, upon arrival (less than 10m after the phone call) the pizza was still delivered cold.

The order arrived cold after +/- 2 hours. After contact, a new order was sent, which was delivered within 30 minutes. Neatly and quickly resolved.

unfortunately not tasty at the Bogaard Rijswijk location, pizza was mixed up!! on the Haagweg was much better!! I don't understand why you can't order on the Haagweg? no NY pizza for the time being!!

Ordered here a few times, had to call each time to find out where the pizzas were. Every time I was told that the 'delivery person is coming now'. You better do something about these delivery times. Sometimes we have to wait one and a half to two hours and we are literally around the corner. Run your shop better buddy. * Rude staff, not customer friendly at all. Show a bit of attitude when you have a complaint on the phone. Avoid this place.

The best and tastiest pizzas with top service. We often have to work late and we order a delicious pizza.

Not even worth a star. Bad service. Was fooled by the branch manager. This person tried to make fun of us for 40 minutes after the final delivery time of the order. By saying it was on its way and being told by the courier that it didn't even leave 5 minutes ago.

I have been ordering from them for years and have not experienced any problems. Pizzas are always hot, well topped, and I get the pizza I ask for. Service is there, as long as you remain polite. And not every delivery person is the same, personally I have never experienced any problems. So for me, great business and great people, and the delivery people do their best under all circumstances.

It says they were open until 10:30pm on Christmas Eve, lights out at 9pm.

1,5 uur gewacht op een pizza, nog gebeld daar werd ik in de wacht gezet en niet verder geholpen. Uiteindelijk kwam de bezorger bellend aan met de pizza”

Great pizza. The taste is sort of similar to Dominos on Aruba ( the one here is not as good). Dominos on Aruba has this saltiness on there bread, which New York Pizza also have. It's amazing and the food is almost as good as Pizza hut.

Lekkere pizza’s, maar de bezorging duurt meestal wel te lang wat mij betreft. We wonen niet ver, maar toch duurt het altijd wel langer dan 1,5 uur

Als je tot vier keer toe de verkeerde bestelling krijgt waarvan de aanwijzingen niet zijn opgevolgd, dan geef je de moed snel op. Dit filiaal levert slordig gegarneerde en smakeloze pizza's. Anno 2023 is dit gelukkig verbeterd. Ik hou het opstartproblemen. De plantbased opties zijn een welkome aanvulling op het assortiment. De service is ook een pluspunt.

Heel slecht moest twee keer een bestelling doen die ik al eerder heb door geven dus kom ik hier nooit meer andere plaatsen New York Pizza is goed maar die van rijswijk nooit meet

I ordered Shawrma pizza the dough was good but the chicken was full of curry

Gister 5 pizza's besteld en allemaal geplet met de levering, de helft van de topings hingen aan de bovenkant van de doos. Mijn buffalo chicken pizza had weinig beleg, het meeste zat rond het midden van de pizza en de andere helft van de pizza richting de korst had alleen maar kaas. zeer jammer.

Lately they are always delayed in the delivery and when you call the store the manager is quite rude in the answers. I am considering switching to another location or company like Domino's.

Schoone zaak en prachtig locatie! Heerlijk warme pizza's en lekker belegd!

Top zaak. vriendelijk personeel en overheerlijke pizza's.

Top filiaal met heerlijke pizza’s, pizza’s worden altijd op tijd geleverd!

Ik kom altijd hier mijn pizza's halen, altijd lekker vers uit de oven en genoeg toppings op de pizza. Ook zijn de snacks super lekker op erbij te nemen, zelf neem ik die hotdog of wat van die chicken pops/nuggets die ze hebben. Lekkere pizza's en veel keuze. Altijd goed eten gehad. Pizza's zijn groter dan bij de bekende concurrenten en ze zijn meer dan zeker de prijs waard. Ook het ander eten wat ze aanbieden is zeker het proberen waard Echt zo lekker pizza 4 kazen, Italiaanse Boden met een extra topping en wederom opgehaald bij de vriendelijke hard werkende pizza bakkers. Super leuk om zoveel jonge mensen als team te zien werken.... Harstikke schone zaak!

Hier moet je zijn voor al je lekkere pizza 🍕 je kan kiezen van alles top service en snelle bezorging

Lekkere pizza snelle service. Echt top

ik haal al ongeveer een jaartje mijn pizzas op bij deze vestiging. De nieuwe (volgensmij)manager is top, nooit eerder gezien, altijd een warm welkom als ik langskom. Gr. m.k

Geen klachten, alleen maar top service! Aardige medewerkers en heerlijke pizza’s!

Twee halve pizza's. De New York Pizza was heerlijk! De veggie de luxe was een beetje treurig belegd met superkleine stukjes broccoli, heel weinig paprika en geen champignons. Bezorger was heel vriendelijk.

Topservice van de jongen aan de balie! Erg vriendelijk en snel mijn bestelling gekregen. Ondanks all drukte in de zaak.

Beste plaats om je pizza te halen! Vriendelijk snel en goedkoop. Altijd goeie service

Haal hier vaak pizza's af en zijn super snel klaar en heel lekker! Ook hele vriendelijke werknemers

Vriendelijke medewerkers pizza heerlijk vers echt top kwaliteit

Ik heb hier voor de eerste keer gebeld en ik heb precies gekregen wat ik wou Bezorger was snel en aardig aan de deur!! Dikke Aanrader.

De beste en de lekkerste pizza's met top service. Vaak moeten we overwerken en bestellen we een heerlijke pizza. Een echte aanrader. Heerlijke pizza's met liefde gemaakt.

pizza is lekker en warm en goeie aardige service

New York Pizza bij de bogaard is de spot waar je wezen moet

Wilde met een aanbieding bestellen via de telefoon en dat was niet mogelijk. Ronduit raar.

Hele lekkere pizza's en snel bezorgd👍

Goeie pizza’s en snelle bezorgers

eten was nog lekker warm, terwijl ik 3 kilometer er vandaan woon!!

Beste pizza's van regio Rijswijk. Smaak en verhouding en klantenservice. Vele male beter dan Domino's!! Top!! Heb weer eens genoten!

Pizza’s zijn echt overheerlijk lekker , het personeel is heel vriendelijk en heel begripvol, ik kom hier zeker vaker wat een top tent!!