New York Pizza in Wijk 13 't Hout

Ordered via Thuisbezorgd, but something went wrong resulting in me receiving only half an order. Called and was simply referred to Thuisbezorgd. You can't get through to anyone there at all, except for a useless chatbot. In the end, half a meal and zero customer service; not recommended.

Placed an order via Thuisbezorgd and received nothing! Called twice before closing time and no one answered the phone. Very disappointing!

There was a small mistake with my pizza. I called briefly and received friendly and good assistance. The delivery driver was also very friendly. Top notch.

Ordered 2 pizzas, both around €18. I have never been so disappointed. The Teriyaki Chicken pizza had literally one small bunch of broccoli, divided into 4 pieces, a little bit of meat, and otherwise the entire pizza was drenched in sauce. For this price, you really expect much better toppings and quality. From now on, I will go back to Domino’s. What a rip-off.

During my third free pizza via the app, I was approached irritably by an employee who looked at my order history and asked why I frequently come to this branch to pick up free pizzas. This felt unjustified and did not create a safe or pleasant feeling about having my food prepared here. I simply use the app as intended and found the manner of address unprofessional.

We ordered on Carnival Saturday, knowing they were busy. But two hours after ordering, still no pizza, which is quite outrageous. We called; they had been there, but we hadn't answered the door or called. Absolutely no one had come to our door and certainly hadn't called. We were also treated unreasonably on the phone, as if it were our fault. We didn't get our order and were told we'd get a refund. We still wanted our order, called again, and after another awkward conversation in which they pointed their finger at us again, we finally (within half an hour) got our pizzas. Strange situations, uncomfortable, unreasonable, and incredibly unfriendly to customers.

I had a pizza delivered, finished it, and thought, "This isn't what I ordered." I looked at the box, and it was indeed different, and cheaper than what my receipt said. So I called to let them know. A woman was incredibly rude, to the point of being rude. I didn't want a new pizza because I did eat it, but I expected an apology or an offer to refund the difference. But none of that!

I ordered here on June 19, 2025, for €54.62, but it was never processed correctly. I was promised a refund over the phone, but it never arrived. I've contacted customer service several times, and they kept saying the store would contact me – but that never happened. So far, still no refund. Very disappointing and unfriendly to the customer.

There is hair in the pizza and they do everything without gloves or head nets.

The caprese pizza was terrible! Very greasy, and the box was soaked with grease. There was no pesto on the caprese and four small tomatoes. The margarita pizza was slightly better, but also way too greasy.

The crispy wings were MEGA good, fresh and hot. I recommend it because it's worth it.....

I ordered a pizza caprese and got a pizza margarita. When I called, they casually said they couldn't handle the pesto anymore; it was the first thing they did. 🤣🤣 As if green pesto disappeared under the cheese in the oven, what idiots. Then they said, "Yeah, you can taste it, I just tasted a margarita with tomato. It's okay, but then I'm businesslike enough to admit my mistake instead of making things up. I won't order from that clown shop anymore, and this is going to the head office. 🤣🤣 They'll see if they like the pesto, because apparently, due to the weather, they're doing it the other way around, jokers. And then you used a coupon for a cookie and you want to order an extra cookie. As a customer, you have to know that you have to choose your cookie in the coupon, choose your extra cookie, and then choose the first cookie again, because if you don't, you only get one. Do you still get it?!? Hahaha, what a bunch of cookie bakers! I'm done with it! Photo: Caprese pizza with invisible pesto

Everything is good but those pizzas are never cut

Ordered a custom pizza. But it was terrible. I added extra buffalo mozzarella and gorgonzola to the pepperoni pizza. But the way it looked was outrageous, plus the crust was incredibly tough instead of extra crispy Italian fare. If I have to pay 18 euros for a pizza, I expect something a bit better. Oh well. I was hungry, so I finished it anyway, but it was more like a bad Dr. Oetker from the supermarket than anything else.

Consistently very tasty pizza and fast delivery

They simply don't deliver. They say the money will be refunded, but that doesn't happen.

Nothing to complain about this pizzeria normally. But going on holiday and not turning off your phone or arranging something in your voicemail is really bad. I hung on the line for 10 minutes with some waiting music playing. Think, just drive there. Miss, the phone is next to it. Are they just closed? How many people are now incurring daily calling charges for Jan with the short surname? Really bad....

We ordered pizza and two hot dogs, the pizza is okay but the hot dogs have completely raw dough, it's just ruined

Good pizzas that you can rely on. The service/delivery was fast every time.

Ordered 3 pizzas, all 3 cold. 2 Margaretha and 1 Mexican hot and spicy. The cheese on the Margherita pizzas had solidified again. The Mexican hot and spicy was very sparsely filled and was not even spicy, just 1 sausage and 1 jalapeno. We paid €40 for 3 cold pizzas. New York Pizza isn't what it used to be. Waste of money.

Ordered 2 pizzas and a hot dog at the main street Mierlo-hout branch, cauliflower base pizza was fine, but the Hawaii pizza was not browned and not fully cooked. The sauce was also missing from the hot dog. Called the branch and was spoken to quite rudely, but the new Hawaii and hot dog with sauce were delivered again, unfortunately the pizza was again not browned and not cooked. Fortunately, there was sauce with the hot dog. What I also found very unpleasant is that the pizza was delivered by 2 delivery people and that the returned pizza was viewed in front of my door, seen through a video doorbell. So I feel like my complaint was not taken very seriously. So NEVER again pizza evening from New York Pizza for us, after many years of enjoying it.

Ordered 2 pizzas and a hot dog at the main street Mierlo-hout branch, cauliflower base pizza was fine, but the Hawaii pizza was not browned and not fully cooked. The sauce was also missing from the hot dog. Called the branch and was spoken to quite rudely, but the new Hawaii and hot dog with sauce were delivered again, unfortunately the pizza was again not browned and not cooked. Fortunately, there was sauce with the hot dog. What I also found very unpleasant is that the pizza was delivered by 2 delivery people and that the returned pizza was viewed in front of my door, seen through a video doorbell. So I feel like my complaint was not taken very seriously. So NEVER again pizza evening from New York Pizza for us, after many years of enjoying it.

Good pizza, nice and fast staff. I did had to remind them the pizza was on discount, but that was no problem.

Ik bestel alleen hier pizza, altijd lekker en altijd op tijd! Heel tevreden!

Heel weinig kaas, alleen brood.

Altijd tevreden hier. Hoewel niets boven een echt authentieke pizzeria gaat, is New York Pizza nog altijd 10 keer beter dan de gemiddelde 'Italiaanse' pizza die je krijgt bij veel kebabzaken. Grote keuze uit toppings en altijd snel bezorgd. Vaak goede acties ook, helemaal top.

Tweede pizza gratis was een aangename kennismaking. Pizza met zwarte truffeltappenade is een echte aanrader. Heerlijk. Hier kom ik voor terug.

Heerlijke Pizza's. Woon in Someren. Daar is een Domino's. Vindt ik gewoon niet echt lekker. Het verschil zit echt in de bodem van de pizza. Verder goede bediening.

Word voor je ogen klaargemaakt. Helemaal niet verkeerd.

Goeie prijs/kwaliteit verhouding en snelle service

veel te zoet .. minder belegt 🤔

Wachttijd vond ik erg lang. En kleine pizza qua prijs verhouding

De beste pizza's er zijn geen betere!!

Is gewoon prima pizza, moest wel lang wachten, maar door de actie die liep was het het wachten waard.

No nonsens snelle service! Vip korting Lekkere pizza's, hamburgers en chickenwings

Prima kleine pizza's voor een goede prijs.

Very good beef burgers...and nice service ;-)

Lekkere pizza's , snelle levering en korting met vip pas.

Zeer goede pizza's, ook is de actie van dinsdag pizza voor 5 euro altijd mooi meegnomen.