New York Pizza Oosterhout in Wijk 00 Oosterhout-Centrum

What top-notch service! 🍕👏 I received a polite call because the eggplant was out of stock, and as an alternative, the Pizza Royal was deliciously topped. It later turned out that I had accidentally selected pickup instead of delivery when placing my order. That was also resolved in a super friendly manner: the pizza was delivered to our home free of charge after all. Truly amazing service! Very friendly staff, incredibly helpful, and not entirely unimportant… the pizza was delicious! 😋🍕 A solid 5 stars from us! ⭐⭐⭐⭐⭐

I picked up my first pizza at the Oosterhout location today. Unfortunately, the reviews are right.. My pizza was anything but tin and crispy, tough, one side was missing sauce, and there were burnt bits of other food under the crust. I have ordered pizzas from other branches very often and they were always very tasty. This is such a shame; it could have had a lot of potential. But apparently, the manager doesn't care about the reviews and pizzas. I will never order here again.

Rein was supposed to deliver my food; he arrived an hour late and was incredibly rude. He reeked of alcohol and was slurring his words; the pizza was cold and a slice was missing. I am speechless.

Fast delivery and the pizzas were nice and hot!

This was the best pizza we’ve ever had from New York Pizza.

Ordered here for the first time recently. The pizza and side dishes were decent, but the credited 'pizza points' count was incorrect. Contacted customer service, but the question was not taken seriously. My response to that was never answered. It's a shame; if they would rather lose customers than solve a minor problem with a few loyalty points, so be it. So, for us, it was a one-time visit and we will never order here again.

Update (July): By now, it has been over five months since this happened in February. The situation remains unchanged: still no refund, no response from customer service, and not a single sign that anyone wants to resolve this at all. New York Pizza called themselves at the time to report that part of the order could not be delivered. That can happen. It was immediately promised that the missing amount would be refunded. That promise is now over five months old. In all that time, not a single euro has been refunded, no proper feedback has been given, and no responsibility has been taken whatsoever. At a certain point, only one conclusion remains: either the organization is incompetent, or they are simply unwilling to honor their own agreements. Any company can make a mistake. Making a customer wait five months for a promised refund and then maintaining complete radio silence is no longer a mistake. That is a deliberate choice to leave a customer hanging. 1 star. Not because of the missing pizza, but because of the way New York Pizza treats customers after something goes wrong. Promises turn out to be worthless, and service apparently stops as soon as money needs to be refunded.

Oh, that's so delicious! The BBQ bacon pizza is the best here.

As for me, everything is fine, it's hot and the guys are making your pizza, respect

Good pizza place in Oosterhout! Fast delivery and

The Californian veggie pizza is very tasty!

Friendly and hardworking staff! The pizza was ready for pickup 10 minutes after ordering.

Been waiting 1.5 hours for pizzas that aren't coming at all. Had to call twice, and still no food. “It’s not in the system. Maybe just wait a little longer. I think they could be here any moment.” “Oh, which street? No, no idea. Which street did you say? And what is the postcode? Oh, and which pizzas? And what was the address again? No, no idea. It’s not in the system.” Hopeless bunch!

Had to wait a bit longer but got extra pizzas so very satisfied

The first time the order was a bit less than expected, but I tried again and it was worth it. The pizza was crusty and warm, and the side dishes looked and tasted good too.

Tasty pizza and very fast delivery!

I was really thinking out loud: what am I actually chewing on? Is this even food? It might as well have been flavored cardboard.

What a pathetic place! They never, never, never deliver on time and refuse to speak to you. Absolutely never, never again!

Worthless place. Food arrived lukewarm and incomplete, unreachable by phone. By now, almost an hour has passed and I still haven't been able to get in touch with the restaurant by phone. If you could give 0 stars, I would have done it. Delivered it over an hour and a half later!

Lovely employees and they are always on time with deliveries

We had problems with the order via Thuisbezorgd. We called to ask if it was possible and asked over the phone if it could be done with a Thuisbezorgd gift card plus the gift card. When we placed the order, the delivery person arrived at the door and it was still refused. They said we would have to pay extra, plus they said we were lying and not admitting our own mistakes. So we will never do this again.

Tasty pizzas and very good service

Super tasty pizzas, a nice warm welcome, and friendly delivery drivers. We definitely give it a 10!

Trust your gut feeling… Ordered a gluten-free pizza, didn't get a gluten-free crust. “The recipe has changed,” but eventually, after insisting on double-checking, I was told that the crust was NOT gluten-free; luckily, I hadn't taken a bite. They acted nonchalant about it, as if it wasn't an issue that the wrong crust had been delivered. Very disappointing.

I don't recommend it; the food was cold. The chicken on the pizza and in the package wasn't cooked through; it was raw. The pizzas we received didn't match the photos or descriptions. I don't recommend them.

The pizzas arrived half cold... the crust was tough... Very bad and definitely the last time we order from here.

Delicious pizzas delivered super fast, great business. 👍

I placed an order today because of the "second pizza free" offer. The option automatically appeared in the (home delivery) app after selecting the first pizza. Apparently, it wasn't included in the order, and I only discovered this upon delivery. I contacted the New York Pizza branch in Oosterhout. They told me it was my own fault and that I should place a new order. As a customer, I feel very poorly treated at the place where my children and I like to order our pizzas. There's talk of a second pizza free, but apparently not for us as customers! I'm very sorry, but I will no longer order pizzas from New York Pizza in Oosterhout (Scheendries).

Delivered quickly and pizzas were delicious

Order delivered quickly, and tasted excellent! I've ordered from them before, and I will definitely continue to do so.

These guys are the best, everything is great, really friendly, you should definitely come by. And the food is truly delicious.

Delicious pizza for a good price, definitely recommended!

The pizza was super delicious, I would also like to thank the seller Ayoub who helped us well and sold the pizza to us.

Very nice team there, the food is ready quickly and tasty.

Picked up several pizzas on Friday evening. Didn't have to wait long, and the pizzas were delicious. It's also nice that there's plenty of parking.

Pizza looks delicious, I came to pick it up, super fast and friendly staff, great

Worst ever, thought I'd just put together a pizza with hot chicken and a guy came with "17 euros" what do you think... thought it couldn't be right I opened the box and sure enough, wrong pizza, the reviews aren't the problem and it's not busy either, even making a pizza in a pizza shop is too much to ask for... Never again for me

Unfortunately, after ordering from here several times a year for years, tonight was our last. The customer service and customer service have deteriorated significantly. This is also reflected in the reviews from the past year. I ordered three pizzas: one pepperoni for my oldest son, a vegan shawarma for my youngest son, and a two-flavor pizza. Upon opening the box, immediately after answering the delivery person, I realized the pizzas were cold. The pepperoni was the warmest, as far as you can call it warm, so I let my oldest eat it. After two bites, I heard, "Hey, there's a hair in my pizza." Thinking this would be taken care of properly, I contacted the location. To my great surprise, they asked me to take a picture of the hair to determine if it might have belonged to one of the employees. In my opinion, a "How annoying, sir," or a "Let's see how we can solve this together" message could have been given. But no, "Just send me a picture." No response about the cold pizzas or something. I reacted with surprise and then furious because they kept insisting it couldn't be theirs, etc., etc., and after the photo, they said they'd call back to give a definitive answer. The photo was sent, the manager called back. We'll get a new pepperoni pizza, but they also need and want the pizza and her for review. Fine, you do what you want. What do we do with the cold pizzas? Apparently, nothing. I don't know if it's due to company policies, the specific location, or the specific employee, but this is absolutely terrible. The new pepperoni has been delivered, and it turns out it was the wrong crust. The delivery person was called back. The poor guy doesn't know what to do with it either, so he calls the manager. "Yeah, we'll make a new one." I just told the manager on the phone that we want a refund. He got approval from his boss. It's confirmed we'll get the refund within 3 to 5 business days. We'll never get New York pizza in Oosterhout again. Worthless.

A very bad experience. I arrived on time for Too Good To Go, but was ignored and had to wait unnecessarily long. It's clear that TGTG customers aren't taken seriously here. This isn't professional service.

I arrived exactly on time for my Too Good To Go pickup, but had to wait a long time without any explanation. The staff seemed disinterested, and the service was poor. If you offer TGTG, treat customers right.

Bad experience with Too Good To Go. I arrived on time, but had to wait unnecessarily long. There was no clear communication, and it felt like TGTG customers weren't a priority. Not recommended.

Complaint still unresolved after 3 weeks. No response from management.

Order there weekly, food is good and easy to reach by phone if there is anything. Top

Ordered today at 1:30 PM and ordered as soon as possible, now 2 hours later, I called the company. They didn't answer, and I hung up for 20 minutes. If they were to open at 4:00 PM, they should probably adjust their opening hours. Very bad experience. I don't think I'll ever pay here again after this fiasco. Edit: Part 2. I thought every company deserves a second chance. Just to be clear, I live within 5 minutes of this New York area. I ordered the gyros pizza, and it took 45 minutes. It doesn't matter, that's to be expected with home delivery. The delivery driver arrived, the pizza was cold, and unfortunately, there was no tzatziki sauce. I called to say my pizza was cold, and then I was told they were out of tzatziki sauce. It happens, and I was offered a new pizza, which should arrive in 20-30 minutes. It's now an hour later and still nothing. The delivery driver did come, but it turns out my doorbell suddenly doesn't work anymore. That's my fault, but I get a call from the company that says the delivery driver drove off and will stop by on the way back. Why didn't they call me on my phone right when he was at the door? I'm also wondering why. You can probably guess that this pizza is already cold. Second chance is also lost, don't order from here! Order from New York Pizza in Dongen, they also deliver here and the quality is excellent.

I ordered two pizzas, one lasagna, and a bubble tea. I was called to say the bubble tea was gone, but unfortunately, I never got my money back for the bubble tea.

Ordered twice in four weeks. The first time, we had a delicious meal. The second time was yesterday evening. Pizzas were immediately put in the oven upon delivery; they were cold. The crust was tough and hard. A world of difference from the first time. No more New York Oosterhout for us.

They're just ripping you off. It's about a payment I need to get back. Yes, I'll look into it with the manager. Yes, it's correct in our system. Is it the fault of Thuiszorg? I'll give the manager your phone number and they'll contact you. You're a good customer; you do get something delivered to your home for free. Didn't ask for it, but okay. Now, three or four weeks later, no proper help. They make promises they don't keep. No food, no refund. No one else has contacted me either, although I've called three times myself. No, things aren't handled properly here at the moment.

Great food, but my order was literally given to me with rolling eyes.

Prima service en een beter alternatief voor die veel te dure pizza's die we hier op de Katjeskelder kunnen kopen. Openingstijden tijdens zijn ook veel ruimer dan hier op de camping. Bezorging tot aan de slagboom maar geen probleem om er even heen te lopen. Al 1 keer afgehaald en 1 keer besteld. Heb helaas bij deze review geen foto

Almost €30 for a pizza delivered at home, completely gone crazy

The biggest losers in the Netherlands work here. Never completed an order where everything was right. Always missing an ingredient or a complete article, never come up with a solution. Close that tumor of a tent and quickly.

Delicious! Highly recommended!!!

Guys take 3 hours to make three pizzas, then order is cancelled by them. Communication and services 0.0 bunch of good-for-nothings.

24-05-2025, ordered 2 pizzas and had to wait a total of 2.5 hours. Called twice with the story 'another fifteen minutes sir' which resulted in another full hour. Judging by the pizzas, they had already been there for the full 2.5 hours, ice cold and rock hard. Bizarre place, never order again, they just laugh it off.

We ordered three pizzas, and after half an hour, they called to say they were out of salami. How a pizza maker manages that is another matter. We didn't want an alternative pizza, so we canceled the order. After calling the store several times and contacting NYP customer service over a period of two months, we never received our money back. We won't be ordering from them again.

Had top service from this NYP location! Ordered 2x B&J ice cream of 100 ml but they no longer had it so we got 2x the 500 ml! Very neatly resolved. The pizzas are always excellent and as expected.

Picked up pizza yesterday and was served quickly by friendly staff. The food was ready quickly and also tasty. Perfect for a quick bite when you're in a hurry!!

First and last time ordering a pizza here. It's better to get a pizza from the freezer at the supermarket, it tastes better. Plus it'll probably be done faster.

Was delivered at agreed time Pizza were delicious So just good

Very bad experience regarding a refund, for a canceled order. Canceled the order by telephone on December 31, 2024, indicating that the amount would be refunded. After several telephone contacts and several false promises, further. Even national customer service has tried to promote the urgency of the refund at the Oosterhout branch. This did not help, as of today, February 18, 2025, still no refund. A service you can't write home about. A call to the manager of the Oosterhout branch, take action and take responsibility! Thank you in advance.

Ordered 2 pizzas on January 18. Were called, ingredient not in stock. Have the order canceled and we would get the money back within 5 working days. Long story short: tons of customer service, telephone contact with the branch and even Instagram DMs later, we still haven't received our money back. Customer service and the branch simply say that they will arrange it and that it is coming, Instagram says every time that we have to go to customer service again because unfortunately they have no choice but to refer us there. All this after we have provided proof of payment, data and order numbers. No more nypizza for us because they clearly cannot be trusted.

It started off as an ordinary evening. Six hungry stomachs, six pizzas ordered. Simple plan, right? We thought. Because when the doorbell rang, the adventure really began. The delivery man handed over the steaming boxes and drove towards the horizon. But not even five minutes later: ding-dong. There he stood again. Not for a chat, but with a confession. One of the pizzas? Oops… that was actually for someone else. And if he could take it back for a moment. Problem: we had already opened that pizza, admired it and – yes – touched it. It felt like we had touched a forbidden treasure that had to be returned to the museum. “No worries,” the delivery person said cheerfully. "Your own pizza is on its way, a colleague will bring it shortly." Ah, relief. We settled back on the couch, dreaming of melted cheese and crispy edges. Forty minutes later. No pizza. No delivery person. Just a growing suspicion that our pizza might be on a city trip. So called. On the other end of the line: total confusion. Nobody knew anything. The delivery person? Apparently had our pizza disappear in the Bermuda Triangle of pizza delivery. Ultimately it was agreed that the money would be refunded. All's well that ends well, all right? We thought. But no. We have now climbed back into the phone twice. Each time we were kindly promised that we would be called back and that the money would be forthcoming. Spoiler alert: no call, no money. PS: The other pizzas were colder than your ex's heart upon arrival. Ideal if you ever need icicles.

A waste of my money! Hot chicken pizza with a swirl of sweet chili sauce.. It was more like a pool of sweet chili sauce. Also 6 chicken nuggets were only 5. And unfortunately the entire order was cold :)

Ordered pizza 3 hours ago, called twice Called once, according to them, the bell didn't really work, nonsense, they would get a new pizza in an hour, called again in an hour, but unfortunately never had pizza and no money back, they no longer see me as a customer there, worthless place

Tonight after a 75 minute wait I called Oosterhout where my pizza is staying. It's coming ma'am. I got a call back that I would get a free Ben and Jerry's ice cream for the long wait. After waiting 2 hours the pizza finally arrives, albeit burnt and without free ice cream. Really worthless. Never order from there again!

Great service! The food was delicious and definitely worth repeating! :)

Ordered 4 pizzas, nice and hot and fast.

Ordered a pizza at 5:30 PM and called at 6:30 PM to find out where the pizza was. Sorry, it's coming now. Called again at 7:45 PM and they could not give a delivery time. They could only give me a credit or refund my money. Crappy tent. You won't see me there anymore.

Food delicious as usual. Ordered ASAP, arrived within 30 minutes. Class!

Ordered a pizza today at 8:00 PM, pizza was there at 8:35 PM, super fast delivery, love it and that on a Friday, compliments. Delivery person was very friendly and wished us a nice evening! That's going to be delicious again :)

Not reachable by phone for a long time. Pizza often does not receive the adjustments properly. I always hope that it will work out...

Never order here, Order was an hour late, and not complete. Had to call belle twice before the missing part finally arrived 1.5 hours later, ice cold. On the phone you are treated in a disinterested and borderingly unfriendly manner. When you comment that this is probably the last time we will order from them, you will receive an answer. You have to know that yourself. If 0 stars were an option it would have been 0

The 2nd time we order, it is lukewarm and no present with the funny meal for children. You call and you are told that it was last month, especially 🤔 very unfriendly and do not think along for a solution, then add it. temporarily the presents are gone here now a sad child this was the last time we order here

I ordered here once and it was the last time. You have to search for the toppings and the order arrived late and cold. Some of the staff also seems extremely young, no attention is paid to the traffic at the speeds of the fat bikes and there is no customer friendliness. Better order somewhere else.

Over an hours wait for pizza, nachos, and hotdog to be freezing cold, think it just came out the fridge and not the oven, also forgot drinks and had to wait on them also for 20 mins! Would give zero stars if I could!!!!

Had to wait almost 1.5 hours for my pizza, and was on hold for more than 10 minutes with no response. AND THE PIZZA WAS STILL ICE COLD TOO, inside and outside...

Waited more than 1.5 hours. No pizzas received. Phone is constantly busy. Not recommended

Ordered a pizza at 5:30 PM, 2 hours later it still hasn't arrived. Then they called and said that the delivery person probably delivered it somewhere else... they didn't tell us anything. If we hadn't called, we would have nothing. They then let you know that a new one is coming and that it will be there within half an hour. So we ended up waiting 2.5 hours for our pizzas. Not even a discount offered or anything extra. Not good service

Pizzas were delivered quickly. Unfortunately cold and few extra ingredients on it! (also 1 wrong topping) Paid a lot but saw little return.

Waiting more than 2 hours and then not receiving a pizza, when you try to call them, they just push you away after being on hold for 10 minutes. Easy money! Cheers

Ridiculous service Pizza ordered at 6:15 PM, pizza didn't arrive until 7:45 PM. Were lousy, cold, poorly filled and completely mixed up. The person on the phone promises you a new pizza, but it never comes. Now I asked for my money back, let's see if it comes back. It's better to order in Breda, this nyp is really the worst I've had in the Netherlands so far.

I went to pick up and was kindly helped by the staff inside. Delicious pizza and ready in less than ten minutes, see you soon!!

Don't understand the bad reviews. Pizza came super quickly and is really tasty.

I just ordered from them, and a grumpy person showed up at my door. He gave me a very dirty look and didn't even say enjoy your meal. Is it so much to ask for a little kindness these days? I'm sorry that I ordered food from you, this is also the last time

Besides the fact that they put too much sauce on their pizzas, the service is also nothing to write home about. Twice they delivered the wrong pizza, which took more than an hour and a call from the manager to tell them that the mistake was not theirs and to cover themselves with some shitty excuse, and then still dare to offer to deliver a 3rd. Because then suddenly things can work out well? This is not the first time this has happened at this branch and the manager's arrogance does not exactly work in their favor. This was the last straw for us, we will not order from here again!

Best pizzas in Oosterhout. Enjoy every time. It's just a pity that delivery sometimes takes a very long time

Pizza comes pretty quickly. However, no cheese on the pizza, way too much tomato sauce, no garlic and just 11 pieces of kebab, not even kebab on every piece. Shame. Usually it's 'okay' but this one was really disappointing.

The food is great, I could eat here every day. Good service, the people in the shop are very helpful and polite

I thought the delivery was perfect, I ordered at 5:00 PM and it arrived at 5:15 PM, the food was delicious

Been trying to get my money back for two weeks as I paid for food but it was never delivered... worthless company

What bad pizzas. Very poorly invested, very long wait, and ridiculously expensive for what you get

I order a pizza and a bread , result that the pizza what was delivered was the wrong one and also the bread wasnt on the order, so i call to fix the problem (that something that can happen) they said they gonna fixed, but the problem is they dont delivered what i order, they cost me that and when you call they dont pick you up the phone, very nice attention for the clients… Never more new york pizza for sure.

I was wondering, since I've been trying without success since October to get my money back for a pizza that you couldn't deliver (because there were no delivery people)... Isn't it perhaps better to order a pizza now and not pay for it? Then you actually only delivered the pizza six months late, and you also have a record.

Ordered pizzas and waited two hours for them. Then called to inquire, they would look into it. Then had to call again to find out that the order had not even been taken. Finally got my dinner at 11 o'clock. The service is terribly organized, I had to chase my own pizza otherwise I wouldn't have even gotten one.

We ordered 2 hours in advance but it arrived an hour late. We called and were told that the doorbell had been rung and knocked, but that had not happened. Then we were promised an extra one because it wasn't there yet and we didn't get one.

Very tasty pizza and delivered very quickly on a busy weekend day! Really great, will definitely order more often. Dominos is much worse than NYP often has dirty dough, also the opposite of NYP where the dough is tasty and fresh!

Ordered 3 pizzas, 2 of which were the wrong ones. Only options that we receive a voucher for next time. Would like my money back as I have little faith in this case.

Ordered a few minutes after closing time, it will still be delivered! Top

Placed an order at 4:30 PM for 7:00 PM, had not received or heard anything at 7:30 PM, so I called myself and the answer was ...uhh yes, we have too few delivery people, but we will get there soon... Finally the pizzas arrived at 7:35 PM, but they weren't very warm......next time I'll try Domino's

Ordered pizza at 6:05 PM. Delivered at 7:30 PM Cold! Immediately called the branch so they could take it back. Was supposed to call back, still waiting to hear back. We won't order from here anymore.