Pizza Butler in Helpman e.o.

After a long wait of an hour and a half, our food finally arrived My pizza tasted good, but I pulled a hair out of my mouth three times This is simply disgusting, and I will definitely not be ordering from Pizza with Hair again 🤢

Stopped for food on the way and had delicious pasta here. Very friendly and prepared in an artisanal way. The seating in the restaurant is okay, but the ambiance isn't that great. Although you do see some really nice photos of their history.

Very friendly boss, great guy, and the food was delicious!

Fast, good delivery, great price, though the pizzas aren't amazing.

Ordered here today. What delicious food! It was delivered nice and fast. Everything arrived right on time and warm! Will definitely order here more often.

the baked pasta is delicious!!! recommend

Had a delicious meal! The food was on time and nice and warm. Friendly delivery person. Truly a top-notch place!

Delicious pizzas with amazing flavor and fresh ingredients. I arrived a little earlier than planned when picking up. Instead of having to wait, I was allowed to take a free drink. That kind of service really makes this a place I will definitely return to.

I always order here for 10 to 5 and my pizza always arrives right on time (sometimes with a small margin of 10 minutes). Top service and delicious ingredients. Thank you for your service.

Why are all these leaflets in my mailbox at once?

Ordered via thuisbezorgd.nl, received an unfriendly phone call stating that we had ordered too little; we had to order an extra 15 euros or our order would be cancelled. To this day, I have never received a refund. Never order from there.

The food was fantastic! He even put on a special TV show for my daughter, and she got an ice cream. Really great service! We'll definitely be back!

Super delicious pizza and very friendly staff. Really great!

Ordered pizza and kapsalon. It was delicious! And delivered super fast. Thanks, Pizza Butler!

Great pizzas and compared to other restaurants delivered very quickly!

Super delicious food! My favorite place for pasta and pizza. Truly wow👌🏼And great service.

I never received my order. When I called, I was yelled at while trying to find a solution. The service was truly terrible, beyond disappointing.

We had a delicious meal, our son had salami pizza and we had spaghetti carbonara😋😋 our compliments😁

Received a terribly bad pizza and subsequently left a negative review on their site. The next day, I was called up to five times from various numbers asking how I could have thought of leaving a negative review. Even received intimidating WhatsApp messages afterwards. Blocked everything, and now they are calling from a blocked line. Police report incoming...

I ordered a special kapsalon. It was a small dish with lots of fried potatoes and a few small pieces of meat. For 20 euros, you'd expect more meat. I had to wait almost two hours for it. The owner apologized with a voucher. I've since used it. The food was excellent.

Pizza with chicken and BBQ is awful. Inedible.

By far the best pasta bolognese in Groningen! The pizzas tasted amazing and the service was excellent as always! We will definitely be back here!

Great place with delicious pizzas 10/10

We were staying in a vacation apartment and ordered food for six people: five pizzas and a salad. Unfortunately, it was by far the worst pizza I've had this year. I had the Pepperoni Special pizza—it was extremely dry and, all in all, a complete disaster. The tuna pizza was slightly better, but honestly, still not good. Only the salad was okay. Even so, we wouldn't order from there again, either by ordering or having food delivered. If you'd like, I can also write this text more concisely, more forcefully (for a review), or more politely.

Thank you to the staff for their hospitality. special thanks to Habib and Marwa. Pizza was great 😋😋😋

The best in Groningen! I always order takeout only, and it goes perfectly every time. The pizzas are fresh, well-topped, and ready exactly on time. The crust is nice and crispy, and the taste is always consistently good. The staff is friendly, and everything runs quickly and smoothly during pickup. Highly recommended for anyone looking to pick up a good pizza in Groningen 🍕👌

Had to wait two hours and fifteen minutes for two pizzas. Called after an hour and a half: "Your pizzas really are just out of the oven and are on their way!" It seemed too coincidental, but it was probably true, because forty-five minutes later they were delivered cold.

I ordered pasta carbonara. The delivery was fast, I am satisfied with that. Unfortunately, the pasta wasn't very tasty; the sauce didn't taste like carbonara at all and tasted very much like mustard sauce.

Something went wrong with the order, resulting in my pizza having the wrong ingredients. Annoying, but of course, that can happen. After a phone call, they were back within half an hour with the correct pizza. Not only was the replacement delivered quickly, but they also offered apologies and a complimentary dessert as compensation. Furthermore, it was a tasty pizza: well-topped and not greasy. I will definitely be back.

I have never eaten so well; both the pizzas and the garlic/salmon pasta were simply delicious! Hats off to the chef!! Delivery was also top-notch!!!

I often get Italian food there. Usually delivered to my home. Good service. Good quality food. Good value for money. It is not really a cozy restaurant to eat on the premises,

Tasty pizza and generously topped!

The pizzas are delicious. Super friendly staff. The pizza took a little longer than expected, which wasn't a problem, but we still received 2 free drinks for the inconvenience. Really great!

Very dissatisfied, definitely not recommended, the cheese on the pizza was cold, the staff was very rude, the owner is a real jerk, I will never come back here!

Super delicious authentic pizza, delivered quickly by very friendly people! We will order again!

Very nice pizza, very friendly delivery person!

Got a delicious pizza and even a free bottle of wine with it.

Tasty food, good service, and fast delivery! Great!

Fast delivery (nice guy) Pizzas were delicious (hot)

Friendly service. We had ordered a To Good To Go surprise menu. We were asked what we liked or disliked. The pizza was delicious!

Delicious food and plenty! Friendly delivery drivers and fast delivery.

Very tasty food! We order here often and it only gets better. The service is good too. They deliver very quickly and are friendly. Definitely recommended to eat here or to order :)

Delicious pizza, quick delivery

The food is always good, and when you order, it always arrives warm. The platters are delicious and well-filled.

Fast delivery and a very friendly delivery driver. The pizzas were delicious and still warm!! The kids' menu was a treat for our daughter (bear pizza, donut, and drink). Definitely recommended.

Tasted great! Just like home, which means a lot in my books. Took about 10 minutes and stayed hot the way home. Friendly staff!

Via to good to go hier gekomen! Mensen zeer vriendelijk, pizza was heerlijk en als toetje een cheescake! 🎉🎉 Ik kom hier zeker nog eens.

Ordered pizzas. Delivered quickly. Warm and tasty! A bottle of wine with it. Great!

When I ordered online, I waited for a good while to receive any news on the order. After I called and the pizza finally arrived, it was pretty cold and dry.

Had an amazing takeaway meal - food was 10/10 and the vegetarian lasagne is a must try!! Will most certainly be back

Beautiful Italian style pizza. Vegetarian minced beef lasagne 10/10. Collected and was ready in perfect timing with the foot piping hot. Will 100% order again!

After something went wrong, a new pizza arrived very quickly. Very good service 👍🏻

Great pizzas, friendly delivery, and within the specified time.

Since I started ordering pizzas from Pizza Butler, I don't want anything else..... Generously topped and tasty, and good and cheerful people working there!! Regards and good luck, Peter Isrif

Very mediocre pizza, also forgot ingredients.

Super nice delivery person and delicious, well-topped pizza!! A 10

Super fast delivery! The pizza was delicious, but the gorgonzola was either forgotten or barely there. Normally you can taste this type of cheese, so it was probably forgotten. I'll definitely order from here again :)

Always satisfied with Butler, we always order from them, delicious pizzas and pastas and good service!

Tasty pizza. Really great vibe. I was even allowed to pay the next day because there was no card machine.

Waited two hours for the delivery, when the pizza finally arrived it turned out they forgot the drinks… The pizza was cold by the time it got there. Probably tasted good when it was warm…

Great pizzas for a great price!

Delicious Calzone with gorgonzola 🥰 friendly staff.

How long is it normal to wait for a pizza? After exactly two hours, the pizza was delivered; it was very tasty, given our considerable hunger by then.

The pizza is fine, it is nice and average pizza; however, it is by means great or the 'best of groningen'. I do not understand all the 5 star reviews. Giving this pizza 5 stars is just not being objective. The base was nice, but the dough was quite dry making the crust very chewy and dry, cheese quite salty, and not a lot of tomato sauce. It's nice pizza just not 5 stars, nor the best ever. Service was very good though.

Una buena pizza. Pruebas la calidad. Pedimos ahora por 4 veces y continuaremos ordenando. Nos gusta mucho la pizza carpaccio.

Excellent service, good pizzas. Nice bottle of wine. I would order here more often.

I made an order with the Pizza Butler restaurant in Groningen 2 hours ago, ordering just two Pizzas through the Uber Eats app. When after 1:30 hours they have not yet delivered the food I contacted them to which they told me that in 15 minutes it will be delivered. 30 minutes later the food has still not reached me and I called again to which I was shouted by the customer service person (a man) that if I wanted good pizza I had to wait after which he ended the call. I am deeply dissatisfied with their poor service and want to discourage anyone to order here for delivery. I don't know how their food tastes since I haven't gotten it, perhaps it's good but I deeply believe they should not be allowed to make deliveries or change their staff that handles customer complaints.

Great place! Very friendly, all the staff greet you, and we get a bread platter on the house. The pasta is also very good and affordable. Highly recommended!

Had a delicious meal, top service👌🏼And fast delivery!

Not good. Meeega salt. Really not possible. Had to wait more than 1.5 hours on a Thursday. Do not order here.

Never had such a salty pizza before, the chicken döner pizza is not recommended, I threw it in the trash after one and a half slices.

Delivery went smoothly until we discovered we were missing something, such as herb butter. Called and delivered a little later, but as far as I'm concerned they can just take that herb butter off the menu. Pizzas also on the dry side. Tasty, until you had a mouth full of tomato sauce or started eating the crust.

Bestelling kwam redelijk optijd, niks mis mee, totdat we zagen dat de salade en knoflooksaus van onze kapsalon vergeten waren en dat er de 1ste poging geen kruidenboter bij het brood zat. Ik wou dat dit de 2de keer ook niet aankwam.

2 uur moeten wachten op eten terwijl er een uur bezorgtijd werd aangegeven op thuisbezorgd . In de app werd aangegeven dat het eten er over 10 minuten zou zijn maar dat duurde nog 45 minuten. Waardoor we uiteindelijk weg moesten naar een voorstelling. Naderhand gebeld door de eigenaar die de schuld bij ons legde dat we niet even gebeld hadden en dat we moesten weten dat we geen recht hadden op geld terug. Ronduit onbeschoft en niet oplossingsgericht.

It's a good pizzeria. They mainly do home deliveries, which makes sense in this neighborhood. You can also sit there. You can order on site and take away or call to place an order and collect/deliver. The food is good and delicious.

Fast delivery and I received a delicious pizza. Hot and very tasty

Ordered from this pizzeria for the first time. Very pleasantly surprised for the excellent and delicious pizzas. Tasty and well filled! Didn't have to wait long, 30 minutes. Delivery person was very friendly and attentive. Topper! In short, I am very satisfied.

Op 19 februari heb ik een shoarmaschotel besteld bij Pizza Butler. Na het plaatsen van de bestelling belde ik om te vragen of ze er twee knoflooksausjes bij konden doen. Helaas begon het vanaf dat moment al mis te gaan. Mijn bestelling arriveerde na 50 minuten, wat op zich prima was, maar tot mijn verbazing zat er kaas op de schotel. Ik heb geen allergie voor kaas, maar je zou het maar hebben, dus dit was een enorme fout. Verder had ik verwacht aardappeltjes te krijgen, zoals op de ingrediëntenlijst stond, maar er zaten frietjes bij. Ook waren de extra knoflooksaus en het broodje vergeten. Toen ik belde om dit door te geven, werd ik door een jonge medewerker geholpen. Er kwam geen excuus, alleen de mededeling: “we komen het broodje brengen.” Dat was alles. De volgende dag kwam een medewerker van Pizza Butler persoonlijk langs om de situatie te bespreken. We hadden een goed gesprek en kwamen tot een oplossing: ik zou mijn review verwijderen en in ruil daarvoor een nieuwe shoarmaschotel ontvangen. Ik dacht dat alles hiermee opgelost was. Helaas bleef de nieuwe schotel uit. Toen ik weer contact opnam en in alle redelijkheid probeerde uit te leggen wat er mis was gegaan, begon de eigenaar direct te schreeuwen. Hij was niet bereid om te luisteren en leek vooral boos te zijn over de negatieve recensie. Al met al is mijn ervaring met Pizza Butler teleurstellend. Naast het feit dat er fouten werden gemaakt met mijn bestelling, was de manier waarop ze met klachten omgingen allesbehalve professioneel. In het kort; eten prima, maar geen redelijke personen aan het werk daar om te komen tot een oplossing! Voor mij een ander. Misschien wel de temperament van een Italiaan? :P

Food arrived a little late but that was due to the crowds. Pizzas were really delicious and came with free ice cream for the long wait. I will definitely order here more often because the pizzas were real 😗🤌

Het eten was verrassend goed. Wij houden als gezin van pizza's eten en hebben vaak geswitched in groningen om de beste pizza gevonden . We zijn hartstikke tevreden en zullen vaker een pizza afhalen. Het personeel was ook vriendelijk. Normaal schijven wij nooit reviews maar dit was het wel even waard . Tot de volgende keer

Tastiest pizza in Groningen! Fast and friendly delivery staff will fly the delicious pizzas made by the chef to you.

Expensive and takes 2 hours to finish

I was pleasantly surprised when I got a delicious pizza for a reasonable price. Would definitely order more often, also because they have a large delivery region

Delicious food and fast delivery

Good pizza and delivered on time. Great!

Took over 2 hours for delivery. When we called about the status of the order, we also received a loud mouth.

Waited 2 hours for pizzas. Called back with a big mouth and then delivered one pizza too little. Really a great company!!!!!!

Extremely awesome pizza. OMG. Last time I wasn't that impressed and there was an 80min wait. This time (Friday evening no less) it was quicker and really good 🤯

The food was really delicious!! Beef tenderloin was cooked perfectly. Something to note; It was supposed to include warm vegetables from the oven, but unfortunately this was not the case.... Too bad!

Very satisfied with the service, I was helped in the right way. Friendly man behind the counter & I now also know how to pronounce 'Formaggi'!

Super tasty food, ordered two pastas. Service was great and staff super friendly!

Great service! Delicious food, definitely come by more often :)

Tasty pizzas, hot when delivered

Delicious food, food was hot, fast and friendly delivery person

Fast delivery. However, the pizza carpaccio was lukewarm and rather chewy, but otherwise the taste was good. (I now have sensitive jaws) The caprese pizza is not recommended and looks more like a margarita with arugula, it had no mozzarella, 3 cherry tomatoes, 2 basil leaves and was also quite tough.

Super tasty pizzas! Recommended! Pizza paesana alla gorgonzola!

Delicious pizza, lovely staff, highly recommended!!

Very good pizzas and delivered on time and hot. The children's pizzas were also popular.

After twice a much late delivery (more than an hour after the indicated + expected delivery time), I tried again a third time. It was indicated that ordering via the website is better for faster delivery. No sooner said than done! Half an hour after the stated delivery time (more than 1.5 hours after ordering) still no delivery. Called and extended apology + update that the food should be there within 10 minutes. After 20 minutes nothing and we had the same telephone conversation again with the addition that they would like to hear from us if we were not satisfied. The food was partly warm (more like lukewarm), which was a shame because the quality seemed fine. Afterwards, as discussed, it was neatly stated (via Instagram) that we would like to write a review, as they asked in the email, but after a positive experience (and not 3 times a negative one). I also asked for a response and solution, unfortunately it has been eerily quiet for two weeks and I have not yet received a response. In short: waiting 2 hours 3 times in a row for food (food for 2 people), delivered more than an hour after the indicated delivery time and ultimately offering no solution. Apologies and politely spoken. That's why it's a shame that you don't do anything with the feedback you actually asked for.

Very tasty pizzas that also look very good. Friendly staff☺️.