Sofram Eetcafé in Elderveld

No thank you. 3 hours delivery time, without excuses

We thought we would order something "quickly" for convenience. We ended up waiting more than 2 hours for our food, which is really unheard of, never before experienced at a restaurant where you have to wait so long for your food. Unfortunately I had not read the reviews otherwise I would have thought three times before ordering something. My advice is to order your food 3 hours in advance, so you know you will receive your food on time.

Good food. There was a fries forgotten in our order and they delivered it neatly. Top!

Food is tasty. But the service is not good. Order placed for pick up. I came to pick up and food wasn't even made after 40 minutes. The order wasn't even large, it was only a 20 euro order. Then I had to wait more than 35 minutes at Sofram until it was ready. I had another appointment afterwards which made me late. If I place an order online for collection, this means that I do not want to wait in the store, otherwise I would come to the store to place an order.

The food was great and the atmosphere was great. Highly recommended!!

We order here regularly and the food tastes good. However, the service is terrible. Which means we won't order anymore. Tip for Sofram: Start working on communication with the customer and at least make it seem as if you appreciate and respect the customer.

Bullshit , they wasted my time i called for a order and told me to come my food wasnt ready wait fir 20mins bad manners got no food at the end. And still paid

Waited over 2 hours for the food, called several times. Every time they say yes, it will be shipped out within 10 minutes, yes they are on their way. And yet it took another 15 minutes to deliver, it took 2 hours and 15 minutes

The last 10 times I ordered I waited 1.5 to 2 hours for my food to arrive. If it is there, I don't even get everything I ordered. And then they can't deliver it later because it's (too busy). Everything else is great, especially the food

Bad behaviour on call i tried to explain about how i got my lasagne without any lasgane sheet and meat in it and the person was on call continuously saying that it is how it is our lasagne is like that..i am not going to order food from them i am professional chef myself but this kind of behaviour..not going to order from them

We normally order from here alot and we really like the food but today we ordered lasagne and we got this as shown in the picture and we called right away and they aresaying it is like this. So kindly guide me if lasagne is like this as they are saying it has pasta in it sauce and meat. I am struggling to find lasagne sheets and meat in it.

Food was bad, it made me very sick! Don't recommend it.

Delicious dishes! Been ordering here for years. The spicy sucuk pizza with extra doner is highly recommended!

Always perfect service and top food

The food was very tasty and the treatment was good. This is the first time I have eaten delicious food in Arnhem, highly recommended.

Always satisfied with Sofram. Good atmosphere, good food. Especially the pastas.

Good place in Elderveld for Turkish food. Good atmosphere and good place for family hangouts. Recommended for Turkish food lovers.

I went there for dinner and ordered 2 pizzas. The pizzas are very good, tasty base, I felt like I was in Naples again in Italy. I often ate pizzas there during holiday, especially the Margarieta's 👍👌

Ordered food this evening very bad, 3rd time that there is a hair in my food Appetite is gone immediately Never again

If you like eating junk, this is the place for you. Don't overeat. Spring roll from the freezer was not defrosted. Ordered once before, and then had to wait 2 hours for an order for nothing. You can probably sit comfortably there, but my tip is to get your food somewhere else.

Unfortunately the fries were not cooked properly. Also way too many fries and little meat in the salon.

Ordered via home delivery. Food arrived quickly and hot. It tasted excellent. Highly recommended!

Food was dirty and the doorbell rang in the middle of the night while a comment was being posted

Fries were ice cold and the cheese on the burger seemed to still be wrapped in plastic. Only the delivery was fast

Worst service ever waiting 2.5 hours for our food it finally arrives you get 15 fries with a cold frikandel and that calls itself a fries shop very sick of it and never going there again really not recommended this must be great

I always go to Sofram, never had any problems and if it takes longer it is because of the crowds, but that is logical of course, I always go to the hair salon and they have never disappointed me

Employees are not nice…. The food lacks many things… It also takes a very long time until you get it Was the first time and the last time 👎🏻👎🏻👎🏻

Had a delicious meal with the children, helped by a sweet girl

The better “chip shop” but with delicious pizzas, shawarma, etc.

I regularly came to the sofram, but not anymore since the Kebab House in the Laar opened, it is nothing personal but a Kapsalon fries with free sauce, 3 containers for € 9.50, which makes a difference, they also add extra meat. bee. Sofram is good, but it's all about the service, and also the costs!!

Picked up a "hot chicken" hair salon for the first time. Wow ........ big 10, this is really "hot chicken" and not that you think, hey I taste something spicy..... Taste "hot chicken", super..... fries under the chicken delicious..... cheese and salad of your choice great! And that for more than a fair price. Big 10!!!

Never had any problems here, now 2 to 3 years later. Nice guests, friendly and also very helpful. I had a pizza burnt once and they immediately came to replace it.

They don't behave well with customers

Been coming here for years! Super friendly people and always delicious!

The food didn't taste like anything, it just seemed like artificial meat or something. I picked it up from the restaurant myself and recently when I picked it up myself I had to wait 45-60 minutes for the food. The staff was also very unfriendly.

Took a very long time, doner had a completely different taste, didn't taste like doner

Snack bar where you can sit and eat. Always more than enough and tasty

Bagger! Ordered food for my family, but again misery. I try again and again, but I'm really done with it now. After a guideline of 105 minutes, our food had not yet arrived. I called out of curiosity. Employee answers with "we are busy".. obviously an excellent response, but the food was on its way. And no. It was not possible to finish talking because the phone had already hung up. Then we had to wait another half hour for cold food. Really rubbish and poor quality

Very unfriendly staff. Also to my children who had a question. They serve at the table except for the drinks. I had to grab that myself. The answer was "that they certainly weren't going to serve everyone at the table". Donur durum is fine to eat. Frikandel and chicken nuggets chewy

Een bestelling geplaatst, werd netjes en snel bezorgd. Er miste alleen de kipnuggets, hiervoor gebeld en werd erg onvriendelijk te woord gestaan. Er werd gezegd dat ze de kipnuggets wel hadden toegevoegd in een klein zakje (zat er écht niet in). Daarna werd er gezegd dat ze het gelijk zouden bezorgen. Maar ze zouden wel de camerabeelden bekijken, want ze waren ervan overtuigd dat ze het toegevoegd hadden aan de bestelling. Vooral doen, wij hebben geen reden om over dit soort dingen te liegen/ bedriegen (helemaal niet als het alleen om kipnuggets gaat). En hebben gelijk ook geen reden meer om hier te bestellen.

Personeel heel aardig en ze onthouden wat ik wil als bestelling eet altijd de magaritta die vrij goedkoop is en die saus is heerlijk de knoflook saus en ga er elke weer naar toe

Had besteld via de site, eten was redelijk snel aangekomen en alles warm, maar de pasta was niet te eten, smaak was wel lekker alleen de penne zelf was veel te lang gekookt en leek net op deeg

Заказал кебаб, 6.7 евро. Готовили минут 5-7, Вкусный, со свежими листиками зелени, мясо тоже хорошо выдержанно ч рецепте, не передержено. К кебабу подали кетчуп и майонез. Советую кетчупа ложить немного, дико острый. Место спокойное, обслуживание вежливое.

Eten is meestal goed, maar controleer altijd je bestelling! Vaak wordt er wat vergeten. Dat is natuurlijk makkelijk geld verdienen.

Klantvriendelijkheid is ver te zoeken.. eten is prima.

Eten prima , wel ruim half uur wachten voor het klaar was. Dat terwijl er niemand in de zaak was

Zalig gegeten en wat hebben ze het druk. Dat is een goed teken.

Lekker dicht bij huis, en word bezorgt en lekker.

Wanneer je gaat voor het betere fast-food dan moet je hier zijn. Een ruime keuze tegen nette prijzen. Meestal snel geholpen, soms wanneer het erg druk is moet je iets langer wachten. Personeel blijft correct doorbuffelen.

Lekker pizza’tje, duurt alleen wel een halve marathon. erg irritant

Lekkere afhaalmenu's ook ter plaatse te nuttigen , ruime zitgelegenheid

Prima eten. Personeel is echter onaardig en niet servicegericht. Je krijgt geen antwoord als je iets vraagt, je bent bijna bang om te bestellen, en als je iets extra wilt moet je het zelf halen.

lekker gegeten weer, fijne bediening, aanrader

Kom er graag. Aardige medewerkers en het ziet er netjes uit. Als het druk is vergeten ze wel is wat.

Goed eten, je krijgt altijd veel meer friet dan normaal.

Great food, service is pretty fast

Lekker eten. Vooral de schnitzel die gewoon van de bakplaat komt en niet uit het frituur. En de kapsalon blijft natuurlijk ook een favoriet.

Sinds ik hier 1x pasta carbonara heb besteld kom ik hier vaker terug. Laatst ook de Dürum geprobeerd, Heerlijk!!! Erg tevreden over deze zaak, Vriendelijk personeel.

Goed eten, goede prijs kwaliteitsverhouding. Vond het persooneel daarintegen niet zo vriendelijk.

Helden, altijd supersnelle bezorging en heerlijk eten. 10/10 ongekend goede service!!

Gisteren eten besteld: meer dan 3 uur moeten wachten en 3x gebeld. Niet normaal. Ja, was weliswaar tijdens WK voetbalwedstrijd Nederland-Senegal, maar bél dan zelf als zaak naar de klanten dat het zo uit de hand loopt. Toen het na 3 uur kwam, was het eten zelf wel warm en lekker.

Ik had een bestelling geplaatst op een friends telefoon en and cola van 50cl gehaald en krijg eentje van 33cl is niet hard

Altijd lekker eten! Houden ook goed rekening met je allergië.

Sofram bezorgd wel tot heel laat zeg. 2.00 uur gorinchemstraat omg gorinchemstraat.

Prima maaltijden besteld en op tijd gereed.

Nice place, nice people best fries in Arnhem!!