SushiPoint Alphen aan den Rijn in Hoge Zijde

I ordered sushi, it arrived relatively on time... but one item was missing. I called right away and they said they'd deliver it right away. Now, two hours later, I still haven't received anything. I called again and they said it would be delivered right away. What a joke, and you wait your whole Saturday night for that.

We didn't have a positive experience with Sushipoint Alphen. Our order, which stated a delivery time of one hour, was delayed by another 45 minutes. In the meantime, we called: we were put on hold for 20 minutes before someone answered, and it took another 15 minutes to figure out that the delivery driver was on his way. The result: the hot dishes were cold, and the cold (crispy) sushi was disappointingly chewy. The €10 voucher we received was a joke. A few days ago, the (national) family promotion was €20. No response to the contact form submitted (twice) via the website: poor service!

I ordered sushi tonight and told them it was my birthday, so they included some extras. Very thoughtful, and the food was delicious!

The food was really bad. The sushi was practically mushy and rancid; I think something was wrong. Unfortunately, I threw the rest away. Never again.

Ordered sushi last Monday. Sushi rice cooked too much, no taste, unedible! Called sushi point. I had to throw everything away. I would be called back the next day or Wednesday. This didn't happen! Very bad.. not recommended!

Excellent sushi. But dramatic delivery. It was only delivered after 2.5 hours and 2 calls. Without excuse. And this is not the first time. I'll pick up again

Always friendly and energetic, counter staff are great.

Tasty shusi and friendly staff, so when I order shusi it is always from them

I really enjoyed the sushi. It also arrived on time and in a nice manner.

Super good service, nice man behind the Bali

Fantastic restaurant for your sushi and accompanying hot dishes!!!

Sushi was great, nice employees. And ready quickly!

Recently picked up sushi, friendly staff and top sushi. I will order here more often!

Two hours later after ordering, still nothing delivered.

Thought I would order sushi for the 2nd time and give it another chance. I got the stomach flu again. I don't know what is done with that food, but it is certainly not good. 2 stars because it still tasted good

Ordered sushi for 2 people on Sunday afternoon at 4:59 PM. At 7 p.m. I called myself. Was told the delivery person had just left. Because the employee also thought it was taking a very long time, I would be called back the next day. The sushi was finally delivered at 7:18 PM. And of course no call back. What a shame. So you're done with sushi point Alphen aan den Rijn.

The food was inedible, it was cold as if it had been in the refrigerator, the chicken was cold and not even properly cooked. Delivery was on time, but last time it took an hour and a half.

We like to ordering sushi once in a while and have some preference of sushi shops in Alphen. This time we wanted to try one that we had not order in a while. This was quite a disappointment. We ordered (among other things) two of the soft shell roles, which are more expensive than the standard sushi roles because they usually have some doubles salmon or tune. But in our case the fish was pretty hard to find. The salom role had a small slice of salmon on top and a minimal piece in the middel. The mango role had even less salmon. Most was cucumber, avocado and rice. These roles are 15 euros each and the amount of salmon is just shameful. As a comparison the images from the website below. Hope this was a one time thing but for us the last time we ordered here. To be fare, we dis have some other roles that where nice but the price for the soft roles is just ridiculous.

I ordered on 06/07 an order including a tuna sesame salad. The order was delivered after 40 minutes and without the salad. I called back the same day and they said I would be called back after working hours (never happened). I tried to contact you again to get my money back, again the same response (Yes sir, apologies, we will call you back after our working hours) again, nothing. This has to be the worst customer treatment ever. I will never order from this place again. I can't give Hellas less than one star.

Great, small misunderstanding in the past, resolved down to the last detail. Happy with it and on to the next order. Quality v SushiPoint 100%

If you are a big fan of delicious, fresh sushi with a pleasant smell of fish, or you want to try it for the first time, eat at a Japanese restaurant or cook it yourself. This sushi does not have high quality and taste, no freshness, no taste, not properly cooked rice, strange taste buds will make you think "What am I eating?" Unfortunately, in this establishment, like in most places, they do not know how to prepare rolls correctly; soy sauce will clog your receptors and leave an unpleasant aftertaste. The only + is the spicy wasabi which is really tasty, the rest is a fat minus

Had a very antisocial delivery to our yard, put food in front of the door turned out not to be for us, put it back in his car and sped away without saying a word, didn't close the gate behind him, nothing. Really very antisocial.

Everything tastes the same, like nothing

Food was fine, but I don't think it's right that they deliberately try to give away a torn banknote, which is also missing a whole piece, to a customer, so they get rid of it.

Can't imagine a scenario where you have to drive through a 50 km residential area with 90+ people. I do not want to contribute to this misconduct with an order!!

I have no idea whether the food is tasty. Ordered online to pick up before 5:30 PM. Upon arrival it turned out not to be ready, but it arrived shortly. Okay no problem. After 20 minutes I asked where it was and it turned out that they were not working on it at all because the equipment was missing. You could have reported it right away. Bad service and so I went home without food. No excuses or amends, nothing.

Super satisfied with Sushi Point Alphen. Staff/Food/Delivery! ✌️ Keep it up!

Very tasty meal but very disappointed after a miss. We have been ordering from sushi point for about three years and it is always delicious. Not the best sushi ever, and certainly not the cheapest, but the vegetarian sushi was always tasty enough to order again. Sometimes they were very late, sometimes parts were forgotten and other times the fryer was cold, but you usually just deal with that. The last time the food was really substandard. The (new according to the owner) ebi tasted like rubber, the sushi smelled of smoke, or that the driver had been smoking in the car, the fryer was cold and the sushi had largely fallen apart. Called the owner and she was able to offer me a €10 voucher for an order of +-€70. After this it was increased to €25. Scandalous for a restaurant where we have ordered +- 50 times. This was the last time for us, they have lost us as customers, and if they continue like this, I think many more will follow.

I ordered, they were very busy so it was a little later. I was called about this, was allowed to choose something and it came with an extra discount voucher. Food was super tasty.

Normally I am very happy with the poke bowls so I tried sushi. Ordered over €40 worth of sushi (New York box) and it really wasn't tasty. The smoked salmon could not have been good because it contained tough pieces of salmon. Very unpleasant. I was really looking forward to it, but was very disappointed 😞

Ordered Sushi at 5 p.m. and at 6:30 PM still no Sushi even though they indicate that the Sushi will be delivered no later than 6:16 PM.... After calling they indicate that the delivery person is on his way.... Once for me, but never again!! What a shitty service...

terrible service, ordered for 170 euros, did not deliver and do not return the money, very upset

the best sushi in all of Holland! We have been ordering here for 3 years 👍🏼

I was always so happy that they delivered in Hazerswoude. Really great and always good service. Unfortunately, they suddenly no longer deliver. No reason, no message. Very very disappointed..

We have already picked up food from here several times, delicious food, friendly staff and they think along with you.

What a service! Even though we don't live very close, after asking, they still deliver and I even get a call to ask if the children want chopsticks and what kind of gift. Very nice this personal touch! Sushi was again very tasty, children also enjoyed their sashimi children's box 🤗

Delicious vegetarian sushi and very friendly service.

Normally I really like vegetarian sushi. However, I found this disappointing. Because the delivery person was late, the satay had cooled down quite a bit and there was very little meat.

Never have to wait more than 3 hours for our sushi again! And then add 2 small cups of soy sauce. Asking for children's sticks is also not included. A real drama. It was our first time there and also the last time.

Tasty food, lovely staff. The service was fast and correct. And you just notice that they really go for quality. Delicious!. We were able to enjoy the extensive range with 15 people and I must say that of all the available sushi places, the sushi point is really at the top for me. I will definitely order here more often.

Super fast delivery... Top quality... extremely polite, nice service... Nice meal with 7 people... Unanimously agree... BEST SUSHI EVER!!!!! They have really won a regular customer in me

Was delicious! And received surprising extra service

After calling three times and waiting an hour and a half, still nothing was delivered. I am now looking to get my money back which would be appropriate.

Had to wait longer than 1.5 hours. Soy sauce was bitter and sushi that had no taste and crunch was old. Horrible! We will never order from here again.

Very nice and clean place. Best from the chain nationally. Well that says something

Super tasty, good quality. Worth repeating.

Great sushi! The vegan option also turns out to be good.

Tasty snacks with lots of variety

Was very tasty! Special exotic flavors! Too bad that the food tracker already indicated that it had been delivered for more than 10 minutes while we were still waiting! For a moment I was afraid it had been delivered elsewhere. In the end we were able to enjoy it (albeit) 15 minutes after expected arrival time! Until next time!

Delicious food and top service. To be repeated. The new york yakitori is definitely my favorite. I think this is the best tent in Alphen. Highly recommended!

Wow, that was such delicious sushi!! We had a great time!! Especially the flamed ones with tuna and salmon... A real taste sensation We ordered very little.. Because we had no idea..hahaha.. It's not really cheap food.. But it's worth the money.. Hmmmmm The delivery person was also very nice and neat.. Super good experience with everything

Was very tasty. 1 minus the wasabi was missing.

Upon arrival I had to wait a while for the sushi, but it was picked up on time! Sushi was delicious no comments about it. What should be said is that the counter employee has TOO long nails???? That the manager doesn't say anything about it???? Is this allowed nowadays?

Just opened, looked good and immediately ordered for tens of euros, but it was already indicated that the expected delivery would be more than 80 minutes, okay, agreed. Still 20 minutes late! Expected at 9:00 PM and arrived at 9:20 PM. Finally the order has been received, but I don't expect any mistakes for the money, spicy tuna maki has been replaced by salmon. According to the flyer, there is an ice cream in the kids box, which is also missing (see photos), I immediately called but no answer! 3 days later I received some sorry receipts to make up for it, which is a nice concession. Taste of the food was otherwise okay…

Always been a fan of SushiPoint, previously we were regular customers of the Hoofddorp branch. However, after moving to Ter Aar, unfortunately Hoofddorp is just too far for takeaway. Saw yesterday via social media that they just opened their 35th branch in Alphen aan de Rijn, so I put it to the test today.... and I can tell you they have a new regular customer! Top quality and top service (Hopefully quality and service will remain on the same line, if not better.

That will be something when the renovation is finished