Gebaseerd op 937 reviews gevonden in 2 websites
Gebaseerd op 937 reviews gevonden in 2 websites
Nº 517 op 583 op Breda
Nº 1 van 1 Tacorestaurant op Breda
Meningen
We ordered chicken panini it was cold and the service was so bad we have been waiting 45 mi. For the food after they bring the food it was cold and also we ordered ice cream they told us after 45 min that they don’t have it never will go back there again
FOOD FETISH . 2025-11-29
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I was very excited to see that they opened again. If you focus your order on tacos it takes less than 4 minutes. That is great! Even for a mexican as myself that is quite fast. Overall it seems that Taco Bell is really struggling but the people in the place are doing their best. Pd. Pro tip, dont use their sauces, buy the one im showing at the photos. You can get it at any AlbertHeijnz. This sauce completely elevates the experience.
refrikiller . 2025-11-22
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Taco Bell has reopened after going bankrupt, and it's guaranteed that it won't be long before they close. The food isn't what it used to be, and it's not being refilled as it used to be, and you can no longer pay cash.
jar . 2025-11-09
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Alvaro was a really kind, patient and friendly host taking into account customer's best interest. The food prices are a bit on the high end, but it's still tasty and portions are okay. Regarding the franchise, the menus have inconsistent prices and are a little confusing at times (showing prices without extra details), even after reopening after a period of closure. The website for Click&Collect is open but doesn't work and has outdated prices. The place is relatively small, but not crowded, so seats are usually available inside.
Lucija . 2025-11-08
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Their specialty dishes always stand out.
Deon Kramer . 2025-09-25
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Leaving a 1 star review because the past months each time we come here there is a sign "We are closed today because of technical problems, we will open again soon" The past year also noticed that the staf changes at least every month As soon as they open again and the service is decent I'll update, but at this moment in September 2025, it looks permanently close
Jef verheyden . 2025-09-12
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The "closed for technical reasons" sign is located at the front door. Neighbor claims bankruptcy. So, I drove for nothing.
Anthony Gambier . 2025-08-24
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My 1star is only because being a tourist in Breda we were choosing between many other restaurants, and full of verwatching came to them, but found only a closed 👉👈door. In google.maps was no information about their technical issues for that day.
Даниела Тодерицэ . 2025-08-16
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closed more then a week i guess
Anastasia Karasova . 2025-08-11
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Was not open after coming back multiple days…
Scolex . 2025-07-28
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I wanted to eat tacos, came on Saturday at 4:00 PM, it was closed(
Денис Макаров . 2025-07-26
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first time I was there, the service was ok and the food too...
Zbigniew Cybulski . 2025-07-23
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The trays not clean. The food is average. Staff is friendly.
Ihsan Al-Kilani . 2025-07-05
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We liked the place a lot..tacos and burritos were good. And spicy chicken with jalapeño sauce was good too.
ashwin muneswar . 2025-07-04
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Ordered food to be delivered at 8pm then at 9:30pm still nothing. Tried to call them but the restaurant was closed so no answer. Bad service
BL . 2025-06-23
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If you are just a simple white man like me, you are not going to spend that much money on making Mexican food at home, it is always delicious
Kjeld . 2025-06-21
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The staff does not answer the phone at all and is abnormally bad in communicating with the customer + extends the preparation of the order every time by 10 minutes until it is set to 5, while the delivery person has already been waiting for tens of minutes and then not receiving an order!!! The worst thing ever is the 2nd time! 😡 (and as you can see they also respond with the same message in all reviews) the contact is genuinely bad and I really do not recommend this restaurant!
Tjitte De vries . 2025-06-20
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Took so long. Stood in line for 10 minutes, then waited half an hour and missed my bus. For "fast" food, it was pretty slow...and the floor was dirty.
Matisse . 2025-06-17
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Annoying music, found it quite small and not really filling. Taste was good but not worth the price. The Ukrainian woman behind the counter stood there very uninterested.
JP . 2025-06-14
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Staff incredibly grumpy and got angry when we said we wanted an ice tea. "You said Pepsi." No? And then with a sneer put the ice tea in it. I would order a drink as a take away because then you get more than the small amount that I got. In addition, the cups that were reused were incredibly dirty. There was even dirt in mine that made me sick!! The Taco Bell on Vaartse Rijn in Utrecht is better, I would recommend going there!
Kirsten van Vugt . 2025-06-13
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Very nad, nothing to compare with Subway. Overpriced, not tasty, small portions
Andy Wee . 2025-06-10
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They are already there in the open kitchen like, what am I doing here. I ordered 5 layer burrito get a few, quesadilla almost nothing in it. This was so not worth it😅
M B . 2025-06-09
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The fries were nice but everything else was tasteless 😭 Also no parking.
Kantapha P. . 2025-05-27
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it says online that they close at 21:00. We have arrived 3 times at 20:00 and they were closed.
Katrien Ershov . 2025-05-22
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They said they were open at 3:30 because they were supposed to be open from 12. The door was locked, no note on the door saying why and they are closed. They don't answer the phone either. Disappointment
Kuro . 2025-05-13
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Nice and quick service, food is fine but quite pricey. No free parking nearby, so you have to "guess" in advance how long you need.
Wilco Booi . 2025-04-30
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First time this fast food chain. Just like all fast food chains, the food is fairly uninspired and too pricey for the quality
Wouter Gribling . 2025-04-29
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It was delicious but a pity that they are open until 9:00 PM and not longer.
Ozlem Ozbek . 2025-04-19
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No service in Dutch. No menu available, or it disappears constantly because of ads. Ordering at this place is quite awkward and kid-unfriendly.
Anthony Liekens . 2025-04-17
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Good and adorable food. The servers are very friendly.
Selina Geboers . 2025-03-15
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Delivery person, they don't eat anything, it's nothing for me, they don't even earn 2 people have to be cheerful, so people never do that at taco bell
Patrick Van zantvoort . 2025-03-07
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This was my first time at a Taco Bell, and it will most likely be the last due to a horrendous service and very mediocre food. The woman attending us had no manners and missed part of our order, not to mention she didn't want to let us eat inside. The quality of the food was very mediocre, not fresh and not that tasty. The fries might've been the best thing. Unfortunately not recommended to anyone.
Juanvi GR. . 2025-02-25
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Fast and friendly service and the food was delicious too. Recommended if you want a quick and simple bite.
Joep De Heer . 2025-02-24
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Explicitly asked for a vegan and plant-based burrito, but received a burrito containing sour cream. I strongly discourage vegans or anyone with allergies (or both, in my case) from eating here.
Twinkle . 2025-02-22
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If you fancy it, delicious. But here it's the staff who take the experience to the next level.
33Cronical . 2025-02-11
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Nice meal, it's a pity that I was stuck to the toilet for 3 days afterwards (for both openings) it was quite okay in terms of price but it feels a bit like I'm walking into a remote Starbucks (-the hip frappe lappe) Amen!!
Ruben Smulders . 2025-01-07
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Unfortunately not a good experience at Taco Bell Breda. For 15 euros we had a small chicken griller, and a 'loaded fries' of which the container was half filled, but mainly with sauce and minced meat. Unfortunately, I didn't get a fork with this (they were gone and there were no 'real' forks either, so it wasn't exactly a pleasant meal. Greeting and saying hello to customers/guests is also not a custom here. All in all, Taco Bell can work on its hospitality.
Desiree Beekhuis . 2025-01-01
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Strange staff today 22/12/2024 rude no desire to work forgot half order. Putting door to door and telling customers not to receive any more orders. . Ordered sauces not received
Annee . 2024-12-22
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It opens at 12 noon, 12:20 still not open, people inside ignore us
Victor Pyck . 2024-12-22
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The food itself is fine, but a rather unmotivated "lady" who took our order. After dinner we used the "toilet" (more like a pigsty, so terribly rancid) and the tables were cleaned with the same cloth and not once with a splash of something that resembles a cleaning agent. Pfff not good there and now I understand that Taco Bell clearly loses out compared to the "golden yellow arch" restaurant
Dick Hak . 2024-12-22
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Food tasted a bit like my father's arch support. The atmosphere was a bit like a frikandel, we had to make it special ourselves. Also the same in terms of service. I say: get your delleke from the fat at the quality restaurant around the corner!
Bob . 2024-12-05
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The kindness of the employees makes the food more delicious
haloxxx hüseyin . 2024-10-31
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Never been to Tacobell before so I was super curious but I really needed to go to the toilet so when I came in I ran to the toilet and was seriously forced to order first even though I said I'm going to order anyway. I would have liked to have a quiet look at the menu. So I wasn't very happy and I usually don't go back to places where I'm not happy.
Lisa Kuus . 2024-10-27
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The food is tasty, the service could be better, although the food was ready quickly. I think it is good value for money.
Alex - . 2024-10-19
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Nice and cozy place to eat and friendly staff
gilles keyaerts . 2024-10-15
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Arrived there at 20:15 (it closes at 21:00), 2 waitresses see us come in and more people behind us. They proceed to ignore everyone and go back to the kitchen, 5 min after comes another one telling everyone they are no longer accepting orders. At 20:20, when it closed at 21:00. No apology, justification or anything.
Mariana Oliveira . 2024-10-06
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Food is tasty. The only problem that keeps recurring is the service. Have never had such vile service. People are never enthusiastic, never laugh and just mumble under their noses. I ask the waitress one question about the menu, and she sighs and rolls her eyes at me. By the way, not the first and only time that employees have done this. Because the ladies are so busy chatting, they also forget sauces or wipes with their meal half of the time.
Di Jay . 2024-10-04
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Ordered via TB. Prize 3 tacos and 1 Fries €29. Once the receipt shows €23, an additional 25% has simply been added. I called and they said delivery costs wtf €6 and then dry tacos too. They also do not indicate that 25% will be added to your order. Never ordering from this place again
Gino whoop . 2024-09-27
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They did my order in 5 min and it was super tasty . Thank you.
ritzl12 . 2024-08-26
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Order via home delivery. Canceled after 55 minutes. I call to ask if it has been cancelled. No, it's on its way, it'll be there in 10 minutes. Now 45 minutes further. If you mess up, please let me know. They don't answer the phone anymore. Frustrating
Bing Pal . 2024-08-20
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I placed an order after 2 hours the order was delivered and completely soggy and everything cold drinks leaked and ice cream completely ruined super bad food and delivery will never order from here again employee not friendly on the phone
Amanda Mullie . 2024-08-16
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Too bad so few people seem to know this tacobell! Friendly, sometimes English-speaking people, fast in preparation. Good food.
Annelies Bessels . 2024-07-22
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I was here on a Wednesday afternoon. There was no other customer in the branch and yet I had to wait 10 minutes before I was helped. Employees were not friendly. Food tasted fine but small portions.
Luc Thyssen . 2024-07-17
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The cuisine corresponds to the brand, except that the quesadillas are not very filling compared to our other taco bell experiences, the person who served us is absolutely not welcoming, makes a mistake in the order (what about poor understanding , because of the language barrier; therefore no limits!) Atmosphere = 0! Hot air in the restaurant which is tiny. Uncomfortable we quickly left. Positive point: sockets accessible in self-service!
Amanda Moors . 2024-07-07
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Always good food here good service clear and patient staff always friendly even if there has been a *** customer before you and sitting inside or outside is always nice
Seanknijn . 2024-06-21
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Good place delivers/makes tasty food on the go
danish haidar . 2024-06-19
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Daughter wanted to eat here sometime. Friendly service and food was ready very quickly. 5 menus for our family. Everything was fine and it tasted good too.
S. K. . 2024-06-01
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It is much better at other Taco Bell branches than here! The taco came with half frozen toppings and the GS burrito tasted much less good than normal.
Roelf D.G . 2024-05-21
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Decent and quick food. Only Taco Bell in the Netherlands I know of.
Alexander Geldhof . 2024-04-28
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Always pleasant and tasty, although some staff do not speak Dutch, but that doesn't matter to me.
Jimmy . 2024-04-20
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The service was great, and the employees were very nice!!!
Senna van der weide . 2024-03-25
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Thanks for your really good service Alfy!
Eva van Meel . 2024-03-16
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Delicious food and for a very good price. We were helped quickly and the wait wasn't long. The only downside was that the chicken was very dry. Beef is therefore my recommendation to take here.
Luna De ronde . 2024-02-17
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I had the supreme wrap which was alright on the taste maybe a little too much cheese for me personally, i also had the loaded fries which were bland and i didn't enjoy maybe they sat out a little too long? The employees were pretty nice and service was amazing too, the place was a little bit dirty tho.
ItzKarma . 2024-02-10
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The food was good, the store seemed fairly clean (toilets were not used). Unfortunately, they forgot to leave out the cheese on my taco, despite unsubscribing and mentioning that dairy would be difficult. Unfortunately, they couldn't answer me what the sour cream looks like, even though the website says that it can contain traces of milk. Luckily the cheese was left out of the crunchwrap.
Riley Eschler . 2024-02-03
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Unfortunately, this was the 1st and last time Taco Bell for me. Had 2 tacos, 1 of them was too spicy and I didn't even eat it! The filling of the taco was very limited, you can put more in it! 9 I liked that it was not so busy, no small children, wonderful!
fabrideborah . 2024-02-02
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I tried TacoBell 🌮 in Tilburg, Rotterdam, and Eindhoven, but nothing can compare to Breda 💯 this place is just awesome. The service and atmosphere are great. But the taste of the food is somewhat better than anywhere else 🙏 and is always soo good 🔥. Just think about it like this, I was in Tilburg, and I wanted to eat some TacoBell. I preferred to take a quick train to Breda and eat here. I think this describes my experience well enough.
Alex Bogdan . 2024-01-19
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Firstly, I like to say that the food is so good, I bought a GSB and I liked it so much, definitely going back. And secondly, I don't even know what this person under me is talking about, but the same Julia was the one who talked to me, she was super nice. I don't know why there's so many racist people here, just because they don't talk dutch doesn't mean that they are less people. The floor was cleaned and the bedrooms were cleaned. Every time I looked at them, they were laughing and giving more of a fun energy even though they're working.
Lixy dragons . 2024-01-13
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What a disgusting place, unfriendly staff who only speak English. Let alone that the lady behind the counter (Julia) has had one too many tacos (or twenty). I suffered from intestinal complaints for 2 days after visiting this ball tent. The food consists of rancid chemically yellow cheese and at most an ounce of minced meat. Furthermore, it is filling. The outside of my supposedly crispy dish was all kinds of crispy. The toilets are disgusting and the internet sucks. Even if they gave me money I wouldn't come back. I almost forget that while I was trying to quietly eat my meal, the staff was swearing at each other, they deserve a club. The portions are ridiculously small, you might just feed a toddler and they charge almost €10 for that. I'm not a fan of the golden arches, but this beats everything. I came here with the kids to try something new but this was also the last time. My 5-year-old son could cry, he said afterwards. Sorry, can't let go of the woman behind the counter, could barely walk. To make matters worse, they burned something in the kitchen, causing the alarm to go off, and then blamed me by saying that I had smoked in the toilet. Last point, the floor looks like an ice skating rink, is probably due to the grease that comes out of Julia's pores.
Jood Bromide . 2024-01-12
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This is the worst taco bell that i eat
Robi Robert . 2024-01-06
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Me and a friend had never been to Taco Bell before, so we thought it would be a good idea to give it a try. Unfortunately, this turned out to be a disappointing experience. The employee saw us come in but still made us wait 10 minutes before she took our order. The portions were quite small, especially considering the price. The nachos I got with my menu were dry and tasted like ash. In addition, we both started feeling nauseous within 30 minutes of eating. Taco Bell is not recommended.
W . 2023-12-16
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Het eten is super lekker en de service is uitstekend. Wij werden geholpen door Marco en Julia, alles werd snel bereid en ze waren super klant vriendelijk, zeker een aanrader!!
susan n . 2023-11-21
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1ère fois déçu, pas le meilleur de la franchise. De passage, nous décidons d’une pause déjeuner chez l’une de nos enseignes préférées. Pas de borne pour passer commande, pas de fontaine sodas….heureusement bon accueil et produits de qualité conforme à nos attentes. Nous resterons malgré tout déçu par cette version «bas de gamme» de Taco Bell ayant préféré de loin celui de Rotterdam.
seb hcd . 2023-11-16
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De passage, nous décidons d’une pause déjeuner chez l’une de nos enseignes préférées. Pas de borne pour passer commande, pas de fontaine sodas….heureusement bon accueil et produits de qualité conforme à nos attentes. Nous resterons malgré tout très déçu par cette version «bas de gamme» de Taco Bell ayant préféré de loin celui de Rotterdam.
BABAS76000 . 2023-11-16
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Onduidelijk menu, geen idee of je voldoende te eten hebt als je iets besteld.
Richard van Laak . 2023-10-29
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Zeer vriendelijke mensen je wordt hier altijd warm ontvangen door het personeel en je krijgt altijd een eerlijke mening als je vraagt wat zij zouden kiezen 💪
xavier mommens . 2023-10-28
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Beetje bah saus is waterig en karig belegd
Kasper mayer . 2023-10-28
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Leuke winkel met heel lekker eten, het was snel klaar maar er waren beat weinig zitplaatsen en een tijdje wachten om te bestellen omdat er maar een zo'n bestelscherm was
dewi ._. . 2023-10-19
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De man die geholpen heeft super vriendelijk niets over te zeggen! De eerste keer hier. De hoeveelheid in vergelijking met de foto op het menu’s scherm staat totaal niet gelijk aan. Het is een half bakje eten voor €8,00 niet voor herhaling vatbaar
Michael . 2023-10-14
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Employe named Marco is an absolute genius
Society Of Individuals . 2023-09-20
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Everything is good here, nice food, great ambiance, polite employees
Premakumar Veeranagappa . 2023-09-17
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Delicious food, excellent and friendly staff and a very clean fast food restaurant. Not too crowded.
Žak Mažgon . 2023-09-09
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Heerlijke loaded fries & vriendelijk personeel.
Amanda van Eersel-Pen . 2023-08-30
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Amazing and friendly employees, The food always fresh and delicious One of the best
Yaman Alchalah . 2023-08-20
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Dropped my food but instantly got new food + extra with a smile, thanks alot!
Nickey Beekers . 2023-08-14
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Over het algemeen erg tevreden over Taco Bell. Wel enorm teleurgesteld nu ik eens de churros probeer. Je betaalt bijna 4 euro voor 2 kleine churros. De portionering is meestal prima maar dit is wel écht heel duur voor wat je krijgt.
Claudia Klooster . 2023-08-13
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Ik bestel hier heel vaak eten. De service is snel en goed. Ik krijg altijd een goedgevulde portie en ze zijn nog nooit wat vergeten of wat dan ook. Het is niet een super gezellige plek om te zitten vandaar dat ik vaak bestel of afhaal.
Eva Hebbing . 2023-06-16
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Dec. 2020: Ik ging ter plekke bestellen en afhalen. De chalupa supreme die ik had besteld werd snel klaargemaakt en aan mij afgeleverd. Het personeel was vriendelijk en wees goed op de veiligheidsvoorschriften. Het eten was mooi warm en smaakte goed, maar was vrij zout en behoorlijk prijzig. Ook bleek de pomp met desinfectiemiddel leeg te zijn. Update 2023: loaded fries, crunchwrap en gordita/chalupa zijn de toppers. Zo goed als alles is aan te bevelen (behalve de guacalupa). Blij dat de prijzen laag zijn gebleven. Chips zijn lekker warm, maar ongelijkmatig gekruid en veel te zout. Cinnamon twists kun je gratis krijgen via enquête, dat zijn gewoon chips met kaneelsuiker. Jammer dat er nog geen pulled oats te verkrijgen zijn in dit filiaal, zou wel top zijn als die vega optie er is.
Thuy An Nguyen . 2023-06-07
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Never had taco bell before, so we were very excited to try it. We got a warm welcome from Tom who served us. His sincere smile and super friendly help was above expectations. You can tell Tom loves his job and it shows in his work. Props! The tacos were fresh and tasty. The french fries were delicious and had a nice spice on them. They have a little terrace so it's super cosy to eat there. Had a great experience.
HyperG36 . 2023-06-03
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Its nice sometimes to go somewhere else then a KFC or a MC and this is an excellent option.
Devin clement . 2023-05-31
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The place is a bit bland, probably because the Dutch rarely eat mexican food. I have been to better Taco bell locations in other countries.
Talmeez Ahmed . 2023-05-30
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I mean the food is fine its nothing extra but a very reasonable price. Also the cashier girl was super nice to me. Showed me how big a burrito is approximately and how to eat it.
David Sipeki . 2023-05-29
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The English man is so kind! Always a happy smile and friendly. I wanted to change something in my order and it was no problem at all, also got extra sauce with it.
Anouk De veylder . 2023-05-20
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Just cooked, so, delicious and cheap! For a cheat meal is good! They use to be fast!
Pablo Moreno Hernández . 2023-04-23
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First time at taco bell, the staff was extraordinary friendly and very attentive. Food was delicious and ready quickly. Would visit again.
Nina Blaickner . 2023-04-09
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We love taco bell!!! Leuke prijzen en fijn voedsel die naar meer smaakt!!! Kom zeker terug
Mysterie “Maak het of kraak het” Reviewer . 2023-03-10
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Was me eerste keer bij taco bell Heerlijk gegeten super vriendelijk personeel zeker een aanrader
Priscilla 88NL . 2023-02-25
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Ik had nachos supreme met beef, al moest ik de beef er echt bij zoeken, personeel was beleefd en vriendelijk, de churros die ik had besteld daar kon je iemand zijn hersenpan mee in slaan zo droog waren ze. Dat was wel echt een teleurstelling. Voor het eten kom ik niet meer terug in iedergeval
Chris Kouw . 2023-02-24
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Vandaag wezen eten met mijn vriend en de jongen aan de kassa genaamd timo heeft ons erg goed geholpen. Hij hield de sfeer goed in het restaurant en zorgde ervoor dat wij ons ook op ons gemak voelde en veilig ondanks de drukte met carnaval. Het eten werd ook nog naar ons gebracht en timo kwam nog vragen of alles had gesmaakt en ruimde onze tafel voor ons op. Oprecht een goede ervaring gehad en zeker een aanrader
Iman Rassoul . 2023-02-20
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The food was good,I would have enjoyed the experience more if the staff on duty that time hadn't shown discrimination in their service.
Niti . 2023-02-20
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1854 meningen
Food is not that bad but waitresses are terrible . They brought us dirty glass, and they were unpleasant… even rude i would say. Once we were done with dinner we wanted to take a picture so we kindly asked a waitress. She grabed a phone of my friend with cold look and face like she wants to kill us. After we were taking position for photo she throw a sentence:” will this take long ? Im not here to do it…. „ So i take phone back and did it myself . I know its not her job but please , it takes just a second it is really small thing to make people happy … Beside of that the same waitress, turn look away many times when we wanted to order drinks.

309 meningen
I've ordered from here several times. Delicious food for a good price, delivered at the requested time. Also many options to choose from. Highly recommended! 🤗

283 meningen
Update 9-11-2025 Ordered 2 pizzas just after 4 p.m. today for 6:00-6:15 p.m. Called at 6:40 p.m. to say the status had been "ready for shipment" for over half an hour. Apologies, they were going to make it again and could expect the pizzas, with a little something extra, around 7 p.m. Still nothing at 7:30 p.m., and I've called three times now, but no one answers. The phone rings about 30 times and then goes to a "not reachable" tone. Now, at 8:30 p.m., I still haven't heard anything. I've ordered from Spareribexpress, received it within 20 minutes, and have had a delicious meal. Updated Nov 2023 I've ordered several times now and am very satisfied. On time, delicious, and hot. Nov 2019: I've ordered often, and it's usually good. But the last order really topped it all. This was our last order, a while ago: What did we do Friday night: order a pizza... Ordered before 5 p.m. and it was delivered at 10:45 p.m. A real record! 😋1854 ordered online 😐2011 called because still no pizza. They said it was very busy, but our pizzas were on their way and would be delivered in fifteen minutes. 🤨2048 still no pizza, called again. The employee went to call the delivery driver to ask where they were. I was put on hold. A good 12 minutes later, I gave up and called again. 😒2102 Someone answered and the call was immediately disconnected. 😕2103 I called again. I explained that there was no pizza yet. I was put on hold, and after about eight minutes, I reached the manager who said they couldn't find the delivery driver. I suggested they might just throw in two new pizzas. The manager says he'll deliver it himself if there's no delivery driver. 😟2157 Indeed, still no pizza. Called again. While I'm on hold again, and I immediately asked for the manager, the doorbell rings. Delivery driver, definitely not the manager, unless you can be the manager of a #NewYorkPizza branch with 15 people, with just one pizza... And cold and tough too. 😤2204 Call again and ask for the manager right away. He's not there, but after discussing it, the employee in question says he'll immediately make two new pizzas and deliver them personally. (Where have I heard that before...) 🤤2245 PIZZA! Two pizzas, hot and delicious! The delivery driver isn't the employee I spoke to, and this guy explains that a delivery driver broke his leg that evening. I don't know if it was ours, but if so, that's very frustrating, of course. This guy immediately says there were two accidents. That makes it less believable. It's also a shame they didn't mention that earlier over the phone. I understand if that happens; nobody can do anything about it. It's a shame it went so wrong. Keeping people on hold for so long and making promises you can't keep is simply unacceptable. If there really was an accident, or two, I certainly hope these delivery drivers are okay.