Antepia in Centrum

good food and fast service top cafe

Nice terrace, but €4.65 for a small beer (a slit) is really way too steep.

Food really good, good amound, great personel and calm climate, deffinettly would recomend, stuff doesnt have any problem with customization order and is kind :D super !

Enough is enough. When it was suggested that we eat in the hotel restaurant, I first tried to arrange something else. The service had already deteriorated over the past few years, and we found the price-quality ratio mediocre. Since there was nowhere else for twelve people to go, we decided to try again anyway. It turned into a disaster. The starter arrived reasonably quickly, and only one dish was forgotten. After that, it seemed as if the staff had collectively forgotten about us. Remarkable for a restaurant that was less than a quarter full on a Saturday night. In hindsight, the fact that we were able to get a table so easily with twelve people was perhaps already a bad sign. After waiting for over an hour, I had to ask our ever-so-soothing waitress myself where our main course was. Something had gone wrong in the kitchen, but: "within ten minutes." Twenty minutes later, we saw plates appear. Unfortunately for the table next to us, who had arrived much later. So we asked again. Once again, communication problems; once again: it is on its way. Up until that moment, no one from the wait staff had thought to inform us. After finally 90 minutes, the food arrived. The only thing missing from our son's "pasta with meatballs" was the meatballs. After the wait staff checked the menu to confirm they were indeed supposed to be included, they promised to be made quickly. Fifteen minutes later, we were almost all finished, his spaghetti was cold, and the meatballs were nowhere to be seen. The only bright spot was another waitress who came over of her own accord to ask how we were doing, showed understanding, and offered to arrange something for us. She is the reason for that one star. When paying, our ever-so-soothing waitress then announced: "We have consulted and decided to remove the spaghetti from the bill." €9.95. On a bill of over €500. I expected Frans Bauer to come out from behind the counter at any moment to tell us that we were on Bananensplit. But no. After our surprise, an improved offer followed: three free drinks for twelve people. Then the operations manager came over. She considered this a fine concession and, moreover, felt that it was precisely *our* behavior that left something to be desired. So we just paid. Unfortunately, the subsequent handling of our complaint was also unable to restore the image. To this day, therefore, I hope that a camera crew will show up on our doorstep after all, or that, without knowing it, we were extras in a Netflix documentary about how hospitality definitely should *not* be done. A buffet with a group? Fine. Breakfast is good too. But if you are thinking: we want to have a nice, cozy dinner out tonight? Then by all means, do some more Googling.