BackWerk in Centrum

I used to pass by this store on the way to school. My go-to used to be the salmon bagel sandwich they offer. The food itself is decent, though a bit on the pricey side. But that’s not the reason I stopped coming here. What really appalled me was the service I received. I came in one day, to find no salmon bagel on the shelves. That’s fine, no big deal. I decided to wait for them to restock. After around 10-15 minutes, I realise they’re not making any, so I go to the register to ask one of the workers there. “Hey, are you making any salmon bagels?” And you know what the response I got back was? “No, we’re not making any salmon bagels right now. And, we’re not taking any requests because, *we’re* the chefs,” and she turns on her heel. I stopped going there after that. So, that’s what helped me realise it was a much better idea to make my salmon bagels at home- for 1/4 the price and 0 of the questionable customer service. Save your time, money, and energy! Make your bagels at home!

Sandwich shop that doesn't sell sandwiches. Slow staff. Usually only two options: a croissant or a bagel. Of the 20 kinds they're supposed to have, they never have anything ready. It's never busy, so that's no excuse. Plenty of staff, but apparently, the only thing they're hired for is already too difficult.

Dont buy anything Everything old and not tasty 😏😏

Ok to good sandwiches. Not open on weekends for some reason

Unfortunately not open on weekends

Their coffee was simply amazing!

Unfriendly company. They can't and won't do anything, not even put something on a sandwich. Go somewhere else.

Delicious bagel with red fish, various fresh juices, healthy dishes and not expensive

Went here for the first time today and the sandwiches were delicious and the staff was very friendly! I'll be coming here more often from now on.

From Broodzaak to Backwerk to...? Different names, but the same staff. Most people at the station are in a hurry. Snacks used to always be served hot. Why does a sausage roll now have to be heated up first?! Even longer wait times! I hate it!

The avocado hummus sandwich is delicious, but unfortunately often sold out, which means there is limited choice. Friendly people and quick help

Unfriendly lady behind the counter who snapped at me when I asked an allergy question about a sandwich. Sandwich was not fresh, tough and ice cold