BitterKoud in Wijk 04 Benoordenhout

This place is awesome!!! It’s right next to my school s-o i can always walk for 1 minute and grab an icecream! BITTERKOUD FOR LIFEEEEE 🔥

Great new shop opened! New team, new look, and very good service! Had a delicious ice cream, was well received, and helped very kindly by what appears to be the new manager; she got me completely enthusiastic about ice cream! Will definitely be back! Keep up the good work.

Bad, worse, worst. Two customers in front of me. Two young ladies behind the counter. Unmoved. One is frothing milk, the other does nothing. Doesn't look at the customers and is constantly fixated on her phone. The disinterest is dripping from her. Whipped cream from a spray can... air that immediately sank onto the ice cream. What poverty. Is this even Luciano ice cream anymore? I can't imagine so.

Luciano ice-cream for nearly half the price compared to Wassenaar and Teresiastr. Worth the detour. LOVE IT!

Excellent ice cream at a very reasonable price

Perfect local spot for a coffee, ice cream, or sandwich. The interior has been beautifully renovated, and the outdoor terrace is also new.

Super delicious ice cream!! Fresh, cold, tasty. Open until late at night. Perfect to stop by for a quick treat!

Cozy. Best ice cream and coffee. Glad there's a place like this in the neighborhood!

What delicious ice creams they have here! The lychee sorbet is incredibly delicious.

I was drinking hot chocolate with my 3-year-old son. He had to use the toilet (he'd just been toilet trained for 2 months), but he wasn't allowed. I had to ask the daycare center across the street. Absolutely ridiculous!

The ice cream is disappointing; the vanilla ice cream doesn't taste like (real) vanilla (it's more like cream ice cream) and lacks the texture of well-spun ice cream. The pistachio is decent, but could be better. Both flavors are very (much too) sweet.

After a half-hour walk in the summer heat, with beads of sweat trickling down our foreheads, we were eagerly awaiting one thing: cooling off. Ice cream, just as promised on the website and the signs on the door. But as we approached, a strange feeling crept over us. The lights… they were out. "Maybe there's a power outage," we said to each other, hoping against hope. We didn't want to believe it. With a last glimmer of hope, we pushed against the door. In vain. Closed. Shut. Deserted. And there we were, sweaty, disappointed, and ice cream-free. What remained was not vanilla or strawberry flavor, but a bitter aftertaste of empty promises and missed opportunities. No scoops of happiness in a cone today. Just disappointment, served at room temperature.

Unfriendly employees and unfriendly neighborhood. Over hyped place. Just avoid it. May be meant only for locals.

Went two days in a row for icecream, and twice the new owner/lady is rude and clearly doesn't like being there... What a change...

A bit of an unpleasant surprise to find out that a café/ice cream shop like this has no toilet for the clients and that they can not make an exception for a 4 year old.

Dear reader, I want to say something. A beautiful brunette lady in her late 20s who is housed in this hip tent in the heart of benoordenhout can certainly produce a delicious milkshake. The ice creams are sublime and the same lady also scoops delicious portions. definitely recommended for everyone.

The coffee is not good + expensive! The woman there is not friendly :(

El helado está bien. Sin embargo, si tienes niños pequeños, no hay cambiador. Cuando sacamos el cambiador para cambiarla en una silla, el dueño vino muy agresivo y gaslighting. Quizás podríamos haber preguntado, pero estábamos tomando todas las precauciones higiénicas para un bebé de 3 meses y era demasiado frío para cambiar su exterior. Por lo tanto, no hemos regresado desde entonces, y realmente no lo perdimos. Y si tienes hijos pequeños, quizás sea mejor ir a otro lugar.

Great ice cream, quite place and good service. Thank you!

A great place for the community to gather. Great tasting Ice Cream and friendly staff. Great Patio outside.

Kind of expensive but I would say it's great. Ice cream is very nice

Here they sell Luciano ice cream and it is always very tasty!

I asked for a nice expression martini and got a cup of coffee with a mini sip for 3.20, way too expensive and not what I asked for, even McDonalds is better, strangely don't recommend this restaurant 😒

Horrible servicio, interacción fría y grosera con el personal. Bitterkoud fuera en enero y DENTRO. No estoy en mi lista para volver y deberías pasarla también.

The coffee is quite tasty, but the prices are exaggerated, the klavkaka is delicious. Not super hospitable :( Gabriel 25 years

The café is very cozy but also very expensive. The chocolate milk cost €4.50 and a cookie €2.50!🫣. It would be better if it cost less!

The food is good but very overpriced…

Very tasty ice cream. In addition to the usual flavors, there is also more special ice cream such as Key Lime pie. It is more than worth the detour.

Ice cream very tasty. Lady behind the counter was quite grumpy

Scoops with the size of ping-pong balls. What a shame

Had a nice ice cream, very tasty

Delicious ice cream!!!!! #hazelnut #banana #strawberry #whipped cream

The ice cream is a perfect after-work snack on our way home 😊 with a nice selection of flavours.

Great luciano's ice-cream there, can't go wrong with this one. Oh, and it's super quiet on the weekend.

Ice cream is relatively good but the service is very very poor

My favorite ice cream shop. If it is extremely busy everywhere in the city, you can just relax and get a nice ice cream here. And nice staff too! I cycle here especially from the Schilderswijk.

Net enorm goed geholpen en een leuk praatje gemaakt met een aantrekkelijke jongen genaamd Lennart. Wat een leuke vriendelijke vent is dat! Bovenal ook nog een heerlijke cappuccino gedronken (die Lennart helaas niet zelf kon maken, maar Sten), maar kan niet wachten om terug te komen!🍦☕️

Another find - coffee and ice cream parlor in the neighborhood

Super duur en kleine bolletjes! Je kan beter naar luciano op de Fred gaan, bitterkoud koopt haar ijs daar en maakt het duurder. Een schande in deze nette buurt.

Leuke ijszaak. Lekkere sorbetsmaken, opgewekt en goed personeel. Mlem!

Icecream was excellent. Coffee was as good as icecreams - here nothing changes - recommended.

Excellent service and best coffee ice-cream I have ever tasted. Shame the scoops are a little small but compensated by the great service

Lovely selection ...sometimes they run out of my favourites 😥

Heel erg lekker ijs! Maar je hebt er maar kort plezier van… De bolletjes zijn heel erg klein, de prijs kwaliteitverhouding is slecht.

Fantastic ice cream and coffee and a chilled atmosphere.

Excellent ice cream a little pricey but well worth the price!

The best ice cream in the hague

Muy buenos los helados y batidos.

Voelde me niet echt welkom bij binnenkomst, de aanwezige man straalde vooral bitterkoud uit, vandaar misschien de naam. De koffie daarentegen smaakte perfect, dat dan weer wel. De dame waar we bij hebben afgerekend was trouwens wél vriendelijk.

Geweldige ijssalon heerlijk ijs en dat kan je wel zien als je er komt altijd druk

Very tasty ice-cream! My favorite- lemon pie💛

The taste of the ice-cream was pretty good. Sunny day in the afternoon was pretty crowded as could be expected. Not much to add, just a regular ice-cream shop.

Op zich lekker ijs, maar mag best een beetje vriendelijker. “Dank u wel” en glimlach en zo.

Pe placul tuturor,dar mai ales al copiilor !

3,40 € voor een gewone cappuccino is belachelijk! Het is echt niet lekkerder dan bij een ander voor 2, 80 €!

Heerlijk ijs en leuke bediening.

Druk bezochte ijszaak. Ijsjes zijn prima. Eigenaar is erg bot en onvriendelijk. Personeel is gelukkig wel vriendelijk.

We had the dark chocolate ice-cream and it was incredible. We would go back to try the other flavors

Goeie Ijskoffie en de lekkerste Tuna-Panini.Zeker een aanrader

Perfect place for a delicious ice cream! Queuing can happen when the summer is here : but the waiting time is forgotten, thanks to the friendly staff and the very good ice creams! Definitely worth a visit if you are in the surroundings! By your own, with family or friends : there is enough place outside to sit down there, relax and enjoy the good neighbourhood.

Heerlijk ijs en ook goede keus in lactose-vrij ijs en daar hebben steeds meer mensen behoefte aan.

Altijd gezellig! Ontmoetingsplek nadat ik mijn neefjes en nichtjes van Wolters heb opgehaald. Aanrader

Beste ijs dat ik in tijden heb gegeten. Aardige service en een redelijk lage prijs. Aanrader om hier het ijs uit te proberen, leuke omgeving ook. Dichtbij hoofdkwartier van Shell.

The ice cream assortment is great, the rest is average, good coffee, but I've been served several times by a man who made me feel like I want to apologise for coming there.

Lekker ijs maar erg kleine bolletjes...

Ik ben niet binnen geweest, ijs zag er goed uit. Maar er stond een super gevaarlijke rij mensen buiten ivm corona, vond ik het eng om zo in de rij te staan, hopelijk nemen ze betere maatregelen, beter laten ze de mensen verspreid staan. Ze stond echt op elkaar, geen 1,5 meter ruimte. Heel eng

Good quality but bad service. The older guy (owner?) has been rude every time and have heard the same impression from other people as well. Not sure if it's against ex-pats or in general. It would be great to have more ice cream shops/cafes in the area

Fk goede sfeer en kwaliteit ijs en muziekkeuze was subliem, we konen zelfs zelf de muziek uitkiezen!

Siempre hay gente amable que trabaja aquí, las chicas siempre joven. El precio es un poco mayor que el del año pasado. Y ya es bastante caro. El café se sirve con una versión en miniatura de los helados, muy divertido. En general, una buena calidad pero bastante caro. La strippenkaart siempre comprar precio 10 reduce con bolas.

Pequeño café de esquina en un vecindario de mercado en La Haya. El personal es muy amable, excelente café y el helado más delicioso!

Literalmente, nunca salió mal, siempre funcionaron como un fogonazo y siempre fueron capaces de proporcionarnos a mí y a todos los presentes helados deliciosos y realmente no son caros, de seguro mi lugar aquí en La Haya, Países Bajos para helado.