Cafetaria Petit Restaurant Family in Wijk 00 Heemstede-Centrum

We had a delicious lunch there, and the mushroom soup is highly recommended.

Incredibly cozy and delicious food! Highly recommended.

Received super nice and customer-friendly service. AND delicious coffee too….

Had a nice time having drinks 🤓

Had a delicious meal and was served by Lawrens and the owner. We came for our favorite Goat Cheese a la Family sandwich and it was top-notch again. See you next time.

Together with a friend, we enjoyed delicious soup and a hot Asian meat sandwich. Generously filled and very tasty. Very friendly service.

Had a lovely lunch on a beautiful terrace. Lovely service and the soup was old-fashioned delicious. I had the chicken soup and my mother had the mushroom soup. We will definitely be back 🤗!

Service is top-notch, nice place, beautiful establishment, good food! Highly recommended! With a cute house cat. Larry 🐱

Delicious food, good quality, and super service!

We had such an incredibly delicious meal: carpaccio, the steak special, and the chocolate cookie coupe. Family Heemstede is highly recommended!

Always tasty and the chicken burgers are highly recommended!!! Service excellent, just like the food

Had a lovely lunch at the Family. Tasty food, friendly staff, and a nice, cozy atmosphere on the terrace. There is also a friendly neighborhood cat that likes to come and lie on your lap.

It was very nice with the family

Super delicious and very cozy, very nice people

Had a delicious meal, sat outside and enjoyed it Excellent value for money!!!!!

Very nice atmosphere, and delicious food. Definitely recommended!

Nice waitresses. Good atmosphere!

Nice, but nothing special. Lunch: 3 cheese sandwiches, ham croquette. Coffee or milk. Young staff who are very inexperienced but do their best. All in all, not worth repeating.

I consider this more of a fancy snack bar than a restaurant. The pesto on the carpaccio clearly came from a mediocre jar, and I believe the fish came from the freezer. Furthermore, the dessert menu consists only of a few fancy sundaes. The service was mediocre, but this was because there were too few staff due to illness. They were nice people, though.

The staff is very friendly and the food is also very tasty!

I am enjoying the food. Especially the milkshakes, they are delicious. I would really recommend stopping by and sitting down with friends. Super nice staff. It feels just like I'm with family.

A very pleasant experience at Family Heemstede. You are welcomed warmly and the staff is genuinely engaged and helpful. The atmosphere is nice and everything feels well organized. Definitely a place to come back to!

What a wonderful experience! The food was delicious, the service top-notch, and the atmosphere in the restaurant incredibly cozy. I will definitely come back here again; highly recommended!

The food was very tasty and the host and hostess were very nice. Definitely worth a visit.

Had a super delicious meal!! Cozy atmosphere and friendly service. Really top-notch.

What a surprise this was ⭐️ ⭐️⭐️⭐️⭐️ What lovely people and delicious food (fresh products). I found the decor very beautiful, cozy, and warm. Definitely recommended!!!!! Thanks, regards Noëlle

I had a delicious meal at this restaurant, 5 stars, very sweet staff. The decor is very beautiful, there was also a little friend there who was super sweet and he sat comfortably on my lap. The food was really delicious, I give this place 5 stars.

Very friendly staff with a sense of humor! We had lunch here with our group and stayed afterwards for a drink. Nice, relaxed atmosphere. You can chat quietly here without getting overstimulated by loud music or crowds. I was able to eat here perfectly fine with gestational diabetes.

We had a delicious and enjoyable meal with three. Chicken satay, XXXXL hamburger, and salad. Excellent service, too!

Super delicious food! Great service! Friendly staff.

Always delicious food and friendly staff, highly recommended for the family or a date

We order from them regularly. The delicious large hamburgers are excellent. We had a first in the cafeteria. You can enjoy a nice meal there, and the delivery drivers are always friendly. A big 10 out of 10.

We had a wonderful lunch, starting with a delicious homemade tomato soup, followed by a cheese and bacon omelette with a carpaccio sandwich for the main course. The service was incredibly friendly; it was a lovely place to eat. We'll definitely be back. Thank you for the delicious lunch. Best, Marjolijn & Justin.

Enjoyed delicious fish and chips.

Good prices, tasty food and lovely people.

The food was delicious! The atmosphere was very cozy and welcoming, and the host, hostess, and staff were very friendly. We will definitely be back!

Great food and friendly people. Also, a cool giant goldfish. I definitely recommend eating here!

Delicious food. We had a creamy schnitzel, unfortunately, no photo. The white bread was really warm and fresh, and ice cream for dessert. Yes, ice cream is also delicious in winter. Definitely recommended. What made it so cozy was the friendly service and the nice people in the restaurant with whom we could chat.

I ordered a milkshake. I opened it to see what flavor it was. There was a hair in it. So disgusting!

Delicious lunch, generously filled soup, friendly service, and super affordable price-quality ratio. Definitely coming back.

Very affordable. The waiter was rather rushed, which wasn't pleasant. The carpaccio was delicious, as was the chicken satay with fries and salad. The Liège waffle with ice cream was cold and very small, but mostly old. So I left it. I suspect it was one of those small Liège waffles from the supermarket.

We were here on Wednesday, unbelievable what cold people are, this can't be a boo or ba for us this was the last time we went here.

Lovely atmosphere. Delicious food, good service, and definitely recommended.

We received a very warm welcome and the seating is very cozy! Nice atmosphere and delicious food.

What a wonderful experience! A charming restaurant with warm and friendly service that truly works with passion. The food was delicious and prepared with care. Highly recommended for a pleasant evening out!

Nice location. Food is decent and not bad. Do not look for atmosphere. service is also fair and okay.

Had a delicious meal tonight. Best satay ever. Delicious ice cream coupe for dessert. Super nice atmosphere and incredibly friendly people. I'll definitely be back.

Just had a delicious meal, the chicken satay was amazing! The staff were very friendly! We're already looking forward to our next visit to try the rest of the menu. Highly recommended!

Asked about range of red wines, was told, just merlot. I suggested you should have more red wine on offer and was told that's it. Then when I said I’d like more choice, she became aggressive, and I was refused service and asked to leave as I started to talk about all the whites. I stayed while my friend finished a cigarette she had lit before the refusal and was told, the police have been contacted to remove me.

Great food, the staff is really trying their best. Unfortunately, we were understaffed, and we had to wait over an hour for our main course (lunch!).

Just had a delicious meal here. Great service and friendly staff. Portions are generous, and the food quality is excellent. The spicy chicken sandwich is highly recommended, and the milkshakes are also delicious. We'll definitely be back.

The food was delicious, everything was fresh and beautifully presented. Highly recommended. I'd love to come back!

The owner is very friendly and polite. You can eat there at your leisure. The food is delicious and well-prepared. Highly recommended.

Had a lovely lunch, friendly service

Nice people, I come from Rotterdam, first cafeteria I came across on Google and I was very satisfied

We ate here with the family, having made a reservation in advance, and it went perfectly. I asked the owner for the ingredients for the fish and chips menu; I'm on the low-FODMAP diet and can't eat onion or garlic. That was very difficult. She reacted unfriendly. Then I asked again to see the fish sauce ingredients so I knew if I could eat it; but the box had been thrown away. I really think this is unacceptable; as a restaurant, you should be aware of the ingredients in your products. And it wasn't just that she didn't know—I could have understood that—but the way she did it was so unfriendly! "If you can't eat fish, order something else!", but that wasn't what I meant at all. Eventually, we managed to make some adjustments (fish without sauce, salad without onion and dressing), but the way she served it really put a damper on the evening. The menu did come with generous portions of fries, and the burgers were good, according to the other family members.

Very delicious burger! We had the Chicken and Smokey Bacon Burgers with fries and salad, very tasteful and fresh made. The location is really nice and cozy, can definitely recommend!

Here you are being ripped off. If you order a ham cheese sandwich on the menu, the menu says from €4.85, when you pay, the sandwich costs more than €6.- because you have to pay for the ham cheese separately. So for €4.85 you get 2 slices of dry bread, why a ham cheese sandwich?

It's a shame there are always those smoking ladies in front of the door

Nice experience, food is perfect nice and hot and a nice atmosphere

Delicious fries/fries, good service and definitely recommended for bami disk lovers👌🏼. My friend who ordered the chicken burger also said that that is also a good choice!

Very tasty meal! Hamburger was very tasty, and the chicken salad was one of the better salads I've gotten from a burger menu! Definitely come back here again!

What a wonderful experience! We spontaneously went out for dinner with three families and received a very hospitable welcome. Nothing was too crazy, everything was arranged with a smile. The children received a nice surprise with the children's menu - a really great gift that made them all happy! The food was delicious; the fries and burgers were perfectly prepared. In addition, the service was top: extremely hospitable and super helpful. Highly recommended, we will definitely come back!

Last Monday I had a delicious carpaccio and the bread was also tasty

Would rather not give a star, this is such a bad place to have lunch. Carpaccio ordered an old sandwich with a whole bowl of iceberg lettuce on it, 2 slices of topping, it is not yet clear to me what it was, no pine nuts or cheese, the sandwich was completely wet because of the lettuce. My husband ordered the ham on the bone, exactly the same old sandwich that was wet, also wet lettuce on it, absolutely no ham on the bone. We wondered what it was, no mustard sauce. We reported that and the answer was that you won't come back. When they read the reviews, I think no one wants to eat anything amateurish anymore. Nice restaurants left and right that were busy and in this one only 3 tables were occupied, which actually says enough

Bread was old. When we pointed this out, the owners became very angry and started shouting. The boy serving wanted to help, but the owners did not allow this. Very unfriendly owners.

I was refused access to their toilet, was not a customer at the time but said I wanted to pay. I was repeatedly told that I was in dire need but was not allowed to enter the toilet. An Asian looking lady started shouting at me, then a man came over, grabbed my arm and I had to get out! Never experienced anything like this before, very nasty people, no understanding at all

If you like tomato soup, you should definitely try this one. Insanely delicious.

Delicious food and the staff was very friendly!! The food was also ready super quickly! Highly recommended.

I will never be going back here ever again. I can not believe the rudeness of these people. At first I wanted to apply to a job here, there was a question about what your parents do for a living on the form (very strange if you ask me) when I didn't fill that out, because it's simply none of their business, the male owner taunted me about it this and nearly forced me to tell him. But this aside, I've eaten here twice and both times were absolutely horrible. I ordered for takeout this evening, and when I came to pick it up, it wasn't ready, they still had to prepare it and I had to wait for more than ten minutes. Everything considered, this is a horrible place, the people are rude and not helpful at all. DO NOT GO HERE for your own sake!

Just went today for just only 1hr of stay there coz me and my friend is busy today and at the same time tired😪 but its worth it to eat and have something to drinks with a friend 💖☺️ And they had a nice service and nice place😊

Family is a top thing for me...!!! Friendly and always tasty with drinks….Heemstede…Binnenweg….we call it the 'Soos'….!!! Greetings and have a nice evening.....!!!

It was 10:30 30 mins after opening time, we were looking for a place to have coffee and take a call. They looked like still preparing, asked if we can come in just for drinks they said yes. When we went in the place noticed poor network coverage so we had to get out, on the way back i said sorry we need to go there is no network inside. And the person said “Go, go and don’t come back!” What a customer centric friendly environment.

Very bad experience! They where completely overwhelmed It took ages to receive the food we ordered. We waited 40 minutes, we didn't see a single plate being brought in these 40 minutes. They also made us pay for tap water. The staff tried to be kind but the organisation was very bad. The food was ok but a bit dry.

It is that you have to give 1 star but this cafeteria does not deserve one! What a terrible place, very unfriendly staff. Especially the owners and the food were really substandard. Ordered 2 "special" fries, kapsalon and Indian stew. I think genuine prison food is better! Fries were rock hard, seemed like they had been fried for the 2nd time. Stew had nothing Indian about it, straight from a can. And the Kapsalon fries were a real mockery with the icing on the cake being a large piece of bone in my food. The children's menu would come with a surprise, including 10 fries, a hard croquette and a pake of drinks on a plate. Nice "children's menu" The special fries were €10 ps so not really cheap. Then you can expect something. Response from the owner, this is how I get it delivered with a hissing sound! Will NEVER come here again. Recommend you all to go to Bram's sandwich. What a disappointing tent for Heemstede.

We ordered a coffee and a cappuccino. The coffee cup was an espresso cup size and the cappuccino cup was also small. Service from the owner is blunt and unfriendly, curt, we have the feeling that we are not welcome. We ordered 1 more beer, also got a very small glass. The meatball sandwich was dry and had no sauce or lettuce. A healthy sandwich doesn't mean much either. White roll with a slice of ham and a little cheese and egg, no lettuce. I was with my husband, when we went to pay we were asked; all together? A bit strange. They could use a customer service course. We won't be going back.

Very tasty, cute and nice family place to have an lunch. Took a cheeseburger. The meat is very tasty, a lot of cheese and souse. Fries were fresh and crispy. Salad fresh and right to have. Wait time around 10 minutes. "Minuses" The menu cards could be more clean The burger was a bit too salty But in general if you want a nice place for a lunch with Friends- it's a right place

Ordered 2x satay dish and indicated delivery at 6:15 PM, the delivery person was already at the door at 5:25 PM, a bit of a shame.

We had a delicious meal this evening and the service was fantastic despite the crowds

I come here often and normally receive friendly service, but after this time I doubt whether I will come back. After waiting longer than 5 minutes and 3 staff in front of me, no one has said hello and I get the comment: do you want to order something or something? I wanted to sit in the back and indicated this, I had to sit down and wait until they came by. So we sit down and after more than 10 minutes, still no one has passed our table. I walk back to the counter to indicate this, to which the immediate response is: yes, I can't see that if you're sitting at the back! So I indicated that I had been told to sit down because I was not allowed to order at the counter. Then she says to me: yes, I don't see that, I'm busy! Unfortunately, I won't be coming back after being treated so strangely, because if you sit 'in the back' you're just as well still a customer, right?

Nice restaurant, good food and friendly service, highly recommended

Leuk tentje/ restaurant heerlijk eten goede bediening heerlijk met me zoon een broodje gegeten. Een aanrader

aardig personeel en lekker eten!

Gezellig snackresraurant, goed eten en ontzettend vriendelijke bediening!!

Bestellen regelmatig eten bij de Family en het is altijd een feestje. Ze staan vaak binnen 10/15 minuten al voor de deur. Super lekkere patatjes en de keuze doorbakken/met of zonder zout is echt top. Gister de kapsalon geprobeerd en die is echt mega groot en zeker het geld waard.

Gerecht Frites met mayonaise en een broodje kroket besteld. Frites waren heerlijk krokant gebakken. Wel wat zuinig met de mayonaise. Broodje kroket afgeserveerd of eigenlijk gegarneerd met een kleine salade. De komkommer en tomaat waren vermoedelijk ruim tevoren gesneden en ietwat zompig. Kroket was prima te doen. Broodje was wat droog (vermoedelijk bewaard in een open broodzak). Ambiance Fraai en sfeervol ingerichte zaak met diverse zitjes. Personeel was proactief en attent. Bij binnenkomst gegroet en werd vriendelijk verzocht plaats te nemen. Kort daarna werd de bestelling aan de tafel opgenomen. Personeel word goed aangestuurd. Sanitair proper.

Heel lekker gegeten en gedronken , leuke zaak en hele lieve gezellig mensen 😀😀

Fijne plaats voor een lekker kopje soep 👍

Wat ben er vaak geweest die hep bij als familie is vriendelijk mensen

Het is hier super lekker om te eten als je hier de gerechten ziet voorbij komen dan zeg je hier moet ik zeker nog eens terug komen om dat allemaal te proeven. Dus kom maar naar hier.

Heerlijk, eerlijk, en goed! Lieve bediening, en ontzettend lieve eigenaars!

Echt top hier! Ze waren zoo lief tegen mijn hulphond en omdat ik in een rolstoel zit hielp de mevrouw mij helemaal naar een tafel toe super aardige mensen en zeker waard om te gaan eten! ❤️🥰👍🏼

Excellent eten super service aardige medewerkers

Heb echt heerlijk gegeten. Aardig personeel en heel gastvrij. Ze hebben ons zelfs nog na sluitingstijd binnen gelaten om daar te eten. Heb een heerlijke grote portie hamburger met patat gekregen met een bananen milkshake. Ontzettend luxe voor wat je krijgt!

Ons vaste adres voor lekkere friet en snacks! Zelfs bij bezorgen is de friet nog knapperig en je krijgt altijd lekker veel. Ook een goede pindasaus en niet zo'n waterige als wat je vaak ziet bij cafetaria's. Eigenaren en het personeel is altijd heel vriendelijk. Zo heb ik een keertje een dame gehad die zelfs aan de deur fluisterde omdat ons zoontje sliep en een man die een knuffeltje voor hem bij de bestelling had gedaan. Goed eten en super personeel; een aanrader!

Kleine cafetaria. De ene keer moet je erg lang wachten andere keer is het eten er zo. Eten smaakt goed. Bestellen gaat soms rommelig

We decided to check this restaurant that looked friendly enough. We ordered Family of 3 dinner and thought it would be enough for two of us, but the waitress brought two sets of the dish! When asked why she brought two sets sets, she said that she "thought" we wanted. Anyways our order was messed up. The food was okay-ish, fries were from frozen section in the supermarket, the tapenade plank was very good, the beef was over salty. The service was okay in the beginning but once the Thuisbezorgd delivery started for takeaway we were promptly ignored. Next time I will take my business elsewhere.

Prima service! Bestellen regelmatig en het eten is er altijd snel en warm. Vriendelijke bezorgers!

Altijd goede ervaringen met Family Heemstede! Lekker, warm, genoeg… een perfecte maaltijd dus. Zeker een aanrader.

We bestellen over het algemeen hier onze patat en snacks. Tot nu toe nooit een negatieve ervaring. Altijd op tijd, warm eten en van goede kwaliteit. Ik kan me niet vinden in sommige reviews, wellicht is de verwachting te hoog?