De Smulhoek in Velperweg e.o.

Our doorbell wasn't working, so we didn't hear the delivery person. When I saw him standing there and opened the door, he said irritatedly, "I've been here a while." I replied, "You can also knock on the window," but no, he doesn't. Fine, then I can't help not hearing you. The delivery person angrily walked away. Then we opened the order. I'd ordered a plate of doner kebab for my son, and instead, we'd received a kapsalon. I called the store and explained. The friendly woman on the phone went to discuss it, and then I heard someone say, "Yeah, what's wrong, that's impossible." Suddenly, without saying a word, the man answered. "Yes," so I said, "Oh hello, I got my order, but instead of the plate, I got a kapsalon." The man replied, "Yeah, that's not our fault. You ordered from a side dish (I ordered from their own website, but okay), so I can't do anything with that." Then they hung up without saying a word. I finally opened the kapsalon so my son could eat the fries. Unfortunately, the fries were still white and raw (not cooked through), so I threw them away (a real shame). We'll never order from here again! The owner doesn't deserve this, as in his case, the customer is not king!

Always delicious, delivery is always fast, and the portions are big enough for an entire orphanage. I couldn't finish it again, it was so much!

Hilo always delivers my food quickly and is a very friendly delivery person. However, the food was lukewarm and not very tasty this time. Of course, it's cold outside.

We order from Wifimedia's Smulhoek every week. The food is always super fresh and tastes fantastic! The best kapsalon and Lahmacun around! Highly recommended.

Poor service. The food was forgotten, and when we called, the man on the line was extremely angry and unhelpful. He said he was checking the camera footage and confirmed it had been delivered.

Once again, something is missing from the order. Also, once again, I've been told that they "really put it in" and that the camera footage had been reviewed. This is about food that, even on the receipt, is actually missing. Then, during a follow-up delivery, I'm intimidated by the accusation that we're lying and that nothing is right. From a regular customer, I definitely don't recommend Smulhoek!

Fries are partially undercooked, orders are incomplete or completely wrong, angry delivery people and on the phone + long wait

Unfortunately, I've experienced problems with my orders at this store several times. Sometimes the wrong order is delivered, other times part of the order is missing. When I contact them, they first tell me they need to review the camera footage. Then it turns out they made a mistake, but instead of an apology or some form of compensation, I often have to wait almost two hours for the food to arrive. This is disappointing and happens again and again.

The food is delicious, and everything looks neat and tidy. The restrooms are also spotless. Great place and a great owner.

Smulhoek is the best 👌 I ordered, but I had headphones on (my mistake). Luckily, the delivery person was patient 😁

A female staff member insults you as you walk past. Poor service.

The food is so delicious you can lick your fingers the delivery is so fast on time

Delicious food at an affordable price. Good service and customer friendliness. If you order regularly and forgot something like no cheese they call you. Really great!. Food is always warm on delivery.

Excellent service. Due to my own mistake, the food wasn't delivered. After I called, they delivered it within half an hour. And we had a delicious meal!

Very nice people who were helpful to me. The kapsalon was nice and big and tasted good. I'll be back!

Very tasty food Delivery is great Very satisfied, will order again soon

Got 2 hair salon Donner yesterday. I've been here several times, always top quality, but yesterday there was drama and other quality and generally very poor. Fries soggy and soggy. Donner burnt and soggy lumps with cheese. Salad just thrown on without attention. Was really disappointed and my wife and I had some stomach and intestinal complaints afterwards (this morning). I looked at the email address or something on the website, but it's only a guestbook... what a hoot. Kind regards, Steven and Lilian

Delicious food and good service. We eat there often.

Good food everyone. The lahmacun is also so deliciously baked and well filled. Friendly people.

Best Dürüm ever… well filled and very neatly served! Friendly and neat people who work there. Very clean tent. Coffee from the machine is great!

Good food, delivered on time and still steaming hot.

We were kindly received, order for 6 people, which was ready quickly. Large hair salon, it was very tasty and really BIG. Even the biggest eaters couldn't eat it. The hair salon also had delicious sambal mixed with garlic, which you could choose from. Delicious crispy fries, and excellent sandwiches with snacks on them. Delicious food in the park. All in all, 5 stars. Definitely recommended :)

first off, it’s extremely expensive for what you get. €4 for tiny portion of fries.. so i HAD to upgrade to a lahr for €5, after 10 minutes of waiting.. they give me the fries. i ask for a little bit of ketchup on the side of the box, for context there was a whole bottle of ketchup sat in front of the cashier…. he tried to ask me for €1, after paying €5 for a small portion of fries. i declined. asked if he could just add some ketchup. not worth it. if your rich no problem, if your a normal person it’s not for you… just take your money elsewhere

Ordered here after working for 12 hours. And as always, a big fat 10. Excruciatingly delicious and classy services, even delivered by car so that everything was still nice and warm.

Very friendly owner. Genuine host, compliments. Clean and well cared for. The tastiest fries in Arnhem. As a Belgian I should know. Good food!

Picked up the hair salon Excellent hair salon, Big Not too many fries Not too much durūm Great cheese on it I didn't need Feta, Oh yes, a small bowl of garlic sauce, Absolutely great (: So order more often!

Have ordered here several times. The food itself is fine, but how much can you actually go wrong with a chip shop? However, the waiting time is often longer than normal. Today, however, was special. An order including delivery of a normal family order took 77 minutes! That's over an hour and fifteen minutes, bizarre. There was hardly any apology on the phone, and certainly not on delivery. On to another cafeteria.

They have friendly service here and incredibly nice hair salons.

Always good and fast. Tasty kebab! Fries not overdone, just good!

I don't understand some people who complain about this every time, but I say honestly, I have been ordering from that business for years and I enjoy delicious food every time and the people there are also great and friendly and super clean, keep it up

Delicious food, will definitely come back.

Well, it took about an hour and a half for my order to arrive and when you think you're going to eat, it's already completely cold.

Best snack bar ever! Good price and fried with love. It's just a pity that they have now made the minimum delivery amount so high. I always like to eat here, but this will decrease

the perfect fries, and not expensive. the best chip shop in presikhaaf

Best cafeteria in Arnhem, delicious food Friendly staff and super nice people :)

You can enjoy delicious food here. Staff are always friendly. Super hygienic. Great business! Recommended for everyone.

Always tasty fries and snacks and it is always delivered quickly and hot. Very friendly and attentive delivery person!

Prices on the menu are incorrect (pick up)

Lekker broodje doner gegeten lekkere fles goede knoflooksaus erbij. Nette bediening fijne locatie.

Top zaak. Heerlijk eten, vriendelijke mensen en super service!

Super snelle en vriendelijke bezorging. Alles wederom lekker warm! Goed gedaan!!

Wij komen hier regelmatig en het personeel is altijd even vriendelijk, als je een vraag hebt over het eten leggen ze alles netjes uit. Super goed eten en heel veel keuze uit verschillende gerechten.

Altijd goed alleen de kapsalon te weinig vlees en teveel frietjes. Pizzas zijn super!

Die kale is de beste! Altijd lekker eten en goeie service!! Toppers!

Lekkere pizza's en prima broodje kebab. Vriendelijk personeel. Leuk uitzicht op station Presikhaaf.

Gezellig eethuis, en heel vriendelijk personeel. En de eten is met kwaliteit 👌🏾

Één van de beste snackbars van Arnhem! Eten is echt top! Personeel is vriendelijk en fantastische service! Letterlijk een Smulhoek!

Zoals altijd, weer heerlijk gegeten, wat zoals altijd snel bezorgd was!!

Een Cafetaria is een cafetaria, maar deze is een Level-Up. Hygiëne, Kwaliteit en Topservice aardige personeel staat je woord. Ga zo door jongens.

Super kwaliteit, lekker en snel. Van Pizza's tot aan snacks. Vooral de broodje Kumru een aanrader. We hebben een nieuwe favoriete plekje in Arnhem.

I love the falafel wraps and kebab! Very delicious ♥️. Keep up the good work!!!

Een geoliede machine de mannen binnen die lekker eten maken, van pizza tot patat. Echt een aanrader

De beste cafetaria uit Arnhem hele lekkere eten & vriendelijke mensen!