Eetcafé Escobar in Centrum

I ordered a chicken sandwich, but I received a container of chicken fillet with pita. That's a shame.

Mediocre coffee. Chose a cappuccino, but just not a good coffee. No good layer of milk foam.

Unfortunately, our visit was very disappointing. We were a party of 12 and had made a reservation for 6:30 PM, but did not receive our food until around 8:35 PM. Despite the long wait, there was hardly any communication from the restaurant. We had to inquire ourselves multiple times and did not always receive a clear answer. It was striking that other tables arriving later received their food much earlier, even though the restaurant was not even half full. Additionally, several orders were incorrect. For instance, the meatballs were missing from a pasta with meatballs and still needed to be prepared. Ultimately, the pasta was sent back because the child was no longer hungry after waiting for over two hours. This pasta was subsequently removed from the bill as “compensation,” even though it had not even been eaten. We would like to emphasize that one employee eventually spoke with us in a very pleasant and understanding manner. Unfortunately, the matter was then taken over by “the operational manager.” We experienced that conversation as very unpleasant and hostile. There was no opportunity to explain our feedback, hold a constructive conversation, or reach a normal solution. The initial compensation for a group of 12 people consisted of cancelling the returned pasta (which wasn't even eaten) and three drinks were OFFERED. We understand that things can go wrong during an evening out. For us, it was mainly about the combination of the extremely long wait time, errors in the orders, the lack of communication, and the way our complaint was subsequently handled. We came for a nice meal with a group after a sports match, but you don't get much food here anyway. Based on this experience, we will never come here again.

I ordered peanuts and got a pizza with canned beans in tomato sauce on the base. There was an egg on top. Check out the photo reviews if you don't believe me.