Friese Brood en Banketbakkerij Us Bertus in Binnenstad-Zuid

Delicious products that I return for every now and then. There's a considerable difference in customer service from one staff member to the next; some are incredibly friendly, while others are too arrogant to even look you in the eye. The products are of good quality and delicious.

Today I was at the Frisian bakery and, to my surprise, there was a huge dog walking around. It was a real calf – it reached my waist – and I found that very unpleasant. I immediately reported this to the staff, but they responded that it was the dog of someone I know and that there are so many rules these days that it's "nonsense." Frankly, I find that worrying. According to the rules, dogs are not allowed in bakeries. This is for a reason: there is a risk of hygiene problems, such as dog hair in products or contamination from the dog's paws. They have very good bread here, which is why I usually enjoy coming here, but situations like this don't give me any confidence that hygiene is being taken seriously. I hope this will be addressed better in the future, because I would like to remain a customer.

My father has been coming to Us Bertus for years and is very satisfied. I arrived extra early because I wanted to see everything they sell and have in stock. Bossche Bollen (Dutch Bollen) look so beautiful, and I didn't really know what else I wanted to buy. I've had Frisian puffs from my father so often; they're simply a delicious part of my breakfast year after year. The staff are knowledgeable, patient, and they help you make the right purchase for you. The young man behind the counter didn't mind taking a picture of me, because a good review naturally requires a picture of the customer writing the review. As I write this review, I am very satisfied with the items I purchased. I also highly recommend Us Bertus. My visit was on Friday, June 27, 2025.

Just really great bread, good selection, something for everyone.

Early this morning, I bought three apple pies at Us Bertus on Doezastraat. I asked the saleswoman: "Are they fresh?" Yes, sir. When I got home, I discovered the pies were frozen. So, that was a bummer. I called the store and reported my complaint. The answer: "I'm not responsible for that; my colleague will call you back because we're very busy." So far, no. They called in the afternoon. An apology was offered, probably by the store manager. Long story short: Us Bertus pastries are delivered frozen and not made in-house. So, not as fresh as you'd expect from an expensive bakery. Too bad.

This is a top bakery. The products are good, delicious and so fresh. My favorite are the Sicilian almond cookies 😋

Lovely modern bakery with a traditional feel. Great value sandwiches, bread & cakes from friendly staff

Best bread baker in Leiden, true quality a true artisan and true bread

As always.... good and friendly service in a corona test store and most importantly.... the bread is great!

I went to Leiden for a day with a friend, and walked a route that took us along the Groenhazengracht, and I went in there and bought nibble sticks, well I've had quite a few sticks, but never anything as delicious as these. baker, and cracking fresh, I'm jealous that there isn't such a traditional baker in my neighborhood. Great class/craftsmanship, would love to come back again

Delicious bread, Bignou, cheese onion bread and the gingerbread toppers, friendly employees

Lekkel eten lekkel eten Top bakker staat nog zelf zijn vloer te schrobben Top tent

Brood is zeer goed de bediening niet altijd

Kwaliteitsbakker in Leiden, waar het ambacht nog hoog in het vaandel staat. Hier kom je voor je plezier je brood en andere lekkernijen halen! Aanrader!

LEKKERSTE BAKKER VAN LEIDEN Goede kwaliteit en vriendelijke personeel!!

Good prices for well-made sourdough breads.

Heerlijke bakker, top kwaliteit.

Prijzig maar wel erg lekker bakkertje!

Prima zuurdesem broden. Lekkere bakkersgist broden. Veel variëteit aan brood en andere zaken die je in een bakker kan vinden. Prima service en uitleg.

Heerlijk vers authentiek brood. De mueslibollen zijn bijzonder goed. Wel wat aan de prijs maar ach...

Lekker ambachtelijk brood. Vriendelijke bediening.

Lekkere granola en koekjes en brood.

Always great bread and friendly staff

Je kunt er heerlijke blt's kopen

Suikerbrood en meer. Koop een hele en maak van de restjes wentelteefjes!

Een prachtige winkel met heerlijk brood, goede cappuchino to go en aardig personeel.

Lekker brood en goede koekjes. Aanbevolen: de BLT-sandwiches.

Heerlijk brood, uitgebreide keuze. Aardig personeel.

With many interesting food selections, either local or imported. Nice!

Goede kwaliteit brood, mooie winkel. Charmante broodvrouw.

Samen met Raaphorst de beste bakker van Leiden. Echt Friese bakkerij, goed suikerbrood

Heerlijke koffie om mee te nemen.

Real bread, good croissants. The real thing. Large choice.

Fijne zaak, heerlijk vers brood

Ja hier haal je nog lekker brood! Echt brood!

Ja gaaf man! Allemaal Fries spul, lekker, veel en ouderwets. Prima.

Sehr feines Sandwiches gegessen.

Veel mooie soorten brood én gebak!