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3,3

Gebaseerd op 1 reviews gevonden in 2 websites

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Nº 1696 op 1920 op Den Haag

Nº 472 van 557 Restaurant op Den Haag

Score
MeningenOpmerkingGoogle13.3TripAdvisor-0.0

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We visited HOC, but we are not satisfied at all. The burger was served in a baguette and the portion was very small. The meat on the burger was wafer-thin. A deposit was charged for a cup, but we eventually received our drinks in paper cups. Additionally, we had to pay separately for extras, for example €1 extra. It was also very annoying that the toilet was only accessible with a bank card. Moreover, the establishment was not clean and the general hygiene did not make a good impression. We feel that the price-quality ratio was insufficient and hope that you take these points seriously and

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petrovics2022 Ibolya . 2026-06-11

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Tasty chicken. I ordered the spicy chicken burger and it was very tasty!

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Julia Van Der Sprong . 2026-06-08

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As a customer waiting for my food, I witnessed a young couple with a service dog being refused service. During the interaction, it was explained several times that the woman was blind, that the dog was a service animal and that service dogs cannot legally be refused access. Despite this, the staff member continued to make an issue of the dog, refused to take their order and remained rude and dismissive throughout the exchange. What stood out most was not just the refusal itself but the way the couple was treated. The interaction appeared disrespectful and lacking in understanding of the needs of people who rely on service dogs for their independence and daily life.

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Foodie . 2026-05-30

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Yes, I was there too. There was a visually impaired woman with her boyfriend, who had a prosthetic leg. That is why they had a service dog with them. As soon as the salesperson saw the dog, he told them they had to go outside. Although the couple tried to explain the situation, he did not listen to them. Eventually, the couple said that one of them would wait outside, but the man still did not listen and removed their order from the computer. The tears in that girl's eyes, the terrible feeling they had, and the expressions on their faces were indescribable… It would be my first purchase there, but it immediately became my last. I assume there are security cameras; the owner of the company should take a look at what happened today.

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Shengun Yusuf . 2026-05-29

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The owner kicked me out because I asked for a napkin

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Serom . 2026-05-29

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There was a young (disabled) couple in front of us with their service dog. The gentleman made a fuss about his dog and refused to take their order. Even though people tried to explain that it was a service dog, he was rude and dismissive. So we left without ordering. They sell halal food, but they break hearts…

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Мелтем Мурад . 2026-05-29

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They say 15-20 minutes, you place your order, wait 40 minutes, but in the end you still wait an hour longer.

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Ümit Uslu . 2026-05-19

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Ordering via the website is not possible, but it is via sites like Thuiszorgd. There is always something!

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Arkem Resident . 2026-03-30

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You need to place your order taking into account the expected delivery time. And it's not a normal delivery time; it takes up to an hour and a half. Every time I call, they tell me it's on its way, as if they're mocking me.

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Melek Uyar . 2026-02-25

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It really doesn't look clean inside

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M Ati . 2026-02-08

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My online order arrived two hours later. What arrived was completely different from what I ordered. It looked like it had been made somewhere else entirely. I called and explained the situation, but they weren't very helpful. Customer satisfaction is zero. Also, if you pay cash on delivery, the order arrives quickly. If you pay by card, the waiting time is long. The folk songs are good at first, but the quality decreases over time.

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Hasan Bozkurt . 2025-12-29

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the food was cold and they had added extra pepper even though I didn't ask

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Mo E . 2025-11-21

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Everything went wrong never again

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Ali Beng . 2025-11-15

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The food was way better than original kfc, the service was not that good since I was waiting for over 30 minutes for my order and they forgot about it, but when I reminded them about myself, they offered free beverages, so I guess it’s not that bad if you’re not super hungry. It was tasty after all, would recommend.

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Karol C . 2025-11-13

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The fish burger was very bad, and when I bit into it, a lot of water came out. The onion rings weren't good either, and nothing was really good. Only the chicken burger was edible, but half the bun was empty and the chicken was quite dry. The staff are very friendly, but I won't be back.

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Sinem . 2025-10-31

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Best halal fried chicken in town

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Namira Fajar . 2025-10-23

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Had to wait too long for my food delivery person who fell asleep while delivering my food

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Lee Alibux . 2025-10-17

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Good food, tasty...and nice staff

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Ricardo Munier . 2025-09-27

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Had a delicious meal and friendly staff!

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Hülya Aydın . 2025-09-16

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Ordered food and unfortunately the wrong drink was delivered. When I called about this, they initially refused to deliver it, and then said it would take 2 hours. Poor quality burgers, customer service wasn't polite either.

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Zakaria B . 2025-09-15

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Works are really nice plus the food is good

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Mohamed Abdaluziz . 2025-09-12

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The Andalouse burger is my specialty.

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Rabia Dhauri-Alladin . 2025-09-11

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Friendly staff. Food was hot and on time. It was very tasty.

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Imrane Andich . 2025-09-06

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Just trust me don’t order from here .

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EmersonDa Don . 2025-08-29

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We went for a sundae, but the machine was broken.

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Shamir R. . 2025-08-23

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I don't understand the bad reviews; I ate here a while ago and was treated like royalty. The food was fresh, and the chicken was better than KFC. I pointed out to the salesperson that I was one chicken leg short, and I received six extra. I really enjoyed it; sure, it's not cheap, but everything is getting more expensive. Again, I will keep coming back here because the chicken is amazing. And in my experience, the service was top-notch too!

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Gerrit Hagenees . 2025-08-09

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I have never experienced any problems here. 💪🏽👍🏽

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shiraaz . 2025-08-07

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I do not recommend it at all, yes, I got the delivery address wrong, but the driver, even though he knew about it, left someone food at the wrong address - the height of rudeness and amateurism, you don't know how to do your job, maybe you should clean the streets better!!!!

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rafał nylec . 2025-08-02

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Everything was just perfect. I mean, it's not a fancy restaurant, but it's the best fast food I've had in a long time. The service was good too.

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M . 2025-07-28

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Bad experience with HFC Den Haag (ordered through Uber Eats) I ordered through Uber Eats, and although the delivery was fast, the quality of the food was truly disappointing. The sandwich wasn't in a box, but only loosely wrapped in paper in a bag – completely unprofessionally packaged. The entire bag was soaked with oil. The onion rings were incredibly greasy and covered in a thick layer of breadcrumbs, truly unappetizing. I ordered a Sprite, but received 7Up. I didn't even consider that the biggest problem. This was unfortunately my last order with HFC Den Haag. I hope they take this feedback seriously and improve their quality and packaging.

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maryamana . 2025-07-27

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⭐ 1 star I am pregnant and had an urgent need to use the toilet during my visit to Halal Friend Chicken on Hobbemaplein in The Hague. After placing my order, I politely asked if I could use the toilet. One employee said the toilet was "defective," while another employee was suddenly willing to provide a key. When, out of necessity, I wanted to cancel my order because I really needed to use the toilet, that was refused as well. Suddenly, the toilet turned out to be working after all, but I could not wash my hands because the sink was supposedly faulty. When I indicated that I would just go to the toilet without washing my hands, the door was suddenly opened, and it turned out I was able to wash my hands after all. In short: lying, unfriendly, absolutely no understanding or service, and especially disrespectful towards a pregnant customer. The gentleman was extremely angry and irritated. This is absolutely no way to treat people.

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MisS MehrnaZ Heratii . 2025-07-21

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After waiting 1 extra hour for delivery , I called them and they just said they should cancel the order... Again (happened twice in a month). I will not order from this place again. Now I have to go to work without having eaten anything. Thanks a lot

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Excited . 2025-07-15

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Only that guy Hassan would be really good if he wasn't there...

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Erdem D . 2025-07-12

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Hamburger, meat was good, bread is inedible. Management minus zero. The man has no manners and is also unhygienic.

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Mehrdad Azarbad . 2025-07-07

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Delivery people are friendly and fast and food is delicious

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Imane Haddaoui . 2025-07-04

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Delicious food, good service and fast delivery, the delivery person was also very polite

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mentix . 2025-06-29

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Had a delicious meal there, clean place and great service

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Serok Koevoet . 2025-06-17

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Top spot in The Hague! HFC Hobbemaplein is a fantastic location with friendly service, quality, and a warm atmosphere. Everything is neat and professional, and you immediately feel welcome. Highly recommended for anyone in the area!

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Feee Z . 2025-06-12

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Delicious chicken and burgers A hygienic restaurant Friendly staff

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Nevzat Kurt . 2025-06-11

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Delicious food and fast delivery

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Houdaifa Tijani . 2025-06-05

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Food was delicious, fast delivery.

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Berfin Sönmezay . 2025-06-04

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Order delivered. The fries were hot and crispy. The sauce on the spicy chicken was delicious.

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Robbert Korving . 2025-06-04

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I recently had food delivered. Fast, delicious, and hot!

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Appie . 2025-06-02

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Delicious food delivered to your home nice and warm

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Bedirhan Ozay . 2025-06-02

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Very friendly delivery person. Food was delivered quickly!

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Manar El . 2025-06-02

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Delicious food, great service and friendly delivery person

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Naoufal Hammadich . 2025-06-01

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Delicious food, good service and fast delivery

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Hans Hans . 2025-06-01

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I haven't had such a delicious burger in a long time! Highly recommended. We ordered delivery and paid cash. They attentively called to check on our order and to let us know it was on its way. It arrived quickly, and the food was still deliciously warm! We'll definitely order again 😊

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Astrid van der Hoek . 2025-05-22

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Don't fall for this people, you're better off going to Mac or Burger King, prices are way too expensive compared to what you get the first and last time

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Alaa Almouhammad . 2025-05-19

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I ordered chicken wrap from thuisbezorgd, the menu wrap was not cooked well, I wrote to put it spicy, they did not put it, it was not good at all, the fries were very hard, none of them were good, this time it was finished for me.I'm very sick now.

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Hulya Kocaman . 2025-05-15

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Placed an order, waited for over 1 hour and then it was cancelled.

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Joce Lyn . 2025-05-05

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Sorry, I don't like it here, it's too noisy inside. I ate in Rotterdam and everything was okay.

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Gökhan Karer . 2025-04-17

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Frivolous company, always late, order arrives cold

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Kameliq Trifonova . 2025-04-15

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The chicken made me throw up and I got sick from it spend your money on other places not this one

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Ibrahim Topuz . 2025-03-22

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Receiving garbage, God forgive me, may God bless the food.

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Abdulqader . 2025-03-16

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Halal fried chicken without the chicken (pieces). Seriously, how ashamed should you be as a chicken-selling company that on a Sunday at 5:00 PM you no longer have chicken pieces, but only wings and burgers.

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Jazien Abdoel . 2025-03-02

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I ordered from HFC today and it was great. The delivery driver was friendly, the food was still nice and warm, and it was delivered quickly. A top-notch restaurant!

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Anouar . 2025-03-02

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Very nice employees and fast service

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Yusuf Zengin . 2025-03-02

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I ate there for the first time today and I was extremely pleased. The chicken was perfectly seasoned and deliciously crispy, and the portions were generous. The staff were friendly and the service was fast. Highly recommended if you love good chicken! I'll definitely be back.

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Wout van Dijck . 2025-02-24

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I ordered here for the first time, and it was truly fantastic. The chicken was super tender and deliciously seasoned, just as it should be. Delivery was faster than expected, and everything arrived hot and fresh. Definitely a new favorite!

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Huseyin R . 2025-02-24

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This is without a doubt the best chicken I have ever eaten! Crispy on the outside, super tender on the inside, and deliciously seasoned. The portions are generous, and the food was still nice and warm upon arrival. Delivery was also nice and fast. Definitely recommended!!

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TM Koçak . 2025-02-24

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The food was great, I really enjoyed it, and it was worth every penny. The restroom might cost €1, but it was super clean. PS: Which restroom wouldn't you pay for these days? Better to pay, but use a clean one.

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Ozden Karasu . 2025-02-24

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Perfect, I was here with my whole family, very nice and sweet employees and the food was super!! Definitely recommended

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zeyd yunlu . 2025-02-24

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I ate here with my friends. The staff was nice and helpful in making a choice. I would recommend the other place.

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Danny Boooy13 . 2025-02-24

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I had to wait over two hours for my food. And when I called after an hour and a half to ask where my food was, I heard an employee (probably the owner) talking rudely about me in the background. Never again!

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Bilal el . 2025-02-09

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The size of the sandwiches is much smaller than before. Soda is not sold in glasses and you have to order cans.

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MeysaM . 2025-02-02

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Last week we ordered a burger here, and I got sick. I threw up, felt nauseous, and had constant heartburn. I don't know what was wrong with the food. Overall, I didn't have a good experience at this restaurant, so I'll never order from them again.

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Dogukan Dogukan . 2025-01-29

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Waited more than two hours for the food. Spoke two times over the phone with them they said they are waiting for a delivery guy waited again more than 40 minutes and asked to cancel the order. The communication was terrible and they used wierd excuses for the time that took. Just save your time and don't order from them.

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Ada Itsova . 2025-01-02

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Bad food, hard meat, hard rolls... definitely do not order

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Arya Behrouzian . 2024-12-30

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€1 toilets are simply unacceptable! Just like paying for 8 sauces at 0.80 cents each and only getting 4 on your tray. The worst thing is that when I asked for the sauces, they told me "it's €1.60" 😮 thank goodness I still had my receipt! I understand that making money is important, but family toilets are unacceptable. The chicken is good, but the service is next to nothing. First and last time.

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Naïm Bououchma . 2024-12-28

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There was shrimp on my food. I thought there was pork, but there wasn't.

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Moahmmed Bouchkhachekh . 2024-12-19

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Better to order food in person because online you have to wait 2.5 hours.

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zaneta w . 2024-11-27

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Wsh, the toilets are chargeable

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Oussama Tacate . 2024-11-16

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15 euros for 5 large pieces of chicken is okay, but the chicken wasn't normally salty. It felt like I was just taking a mouthful of salt, and after a few bites, I just couldn't eat anymore...

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Dewi Li . 2024-10-28

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The food was very good and tasty, but the home delivery was an embarrassment. Today I waited for two and a half hours, a nightmare

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Krzysztof Ziolek . 2024-10-26

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Unfortunately it has deteriorated considerably. There is a bad smell in the restaurant. The service takes a very long time, even though it was not busy at all. The food was okay, but the bad smell made it impossible to enjoy your food. A shame, because it is a central location.

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Mama Van twee . 2024-10-26

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Ordered food, only after 1 hour and 15 minutes did my order arrive! Food was not that hot, whole Too bad because it tasted good, especially the burger! Still worthy of 3 stars!

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O B . 2024-10-13

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They delivered my order 2,5 hours late. The food was cold. Small portions, bad quality. Never ever again!

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Csilla Szépe . 2024-09-28

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Unfortunately we are not satisfied! Bad service and very dirty toilets. Such a beautiful location could have been better

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Cengiz . 2024-09-15

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7.50 for 1 greasy double hamburger (this was a cheaper one on sale) for which I wait 10 minutes is just a bit of a shame, the place is filthy, everything is sticky and I regret not going to the KFC opposite.

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darafi . 2024-08-30

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Food tastes fine, but for the price I certainly didn't think it was worth it

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Niels H . 2024-08-24

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You order a smashburger and you get cat food. What a disgusting place this is! Everything is sticky, high chairs are disgusting. Never again ppff, I'm still nauseous

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Kim van Asten . 2024-08-22

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2 hamburgers €15.50 is too expensive

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Muhammed Yasin . 2024-08-20

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What once seemed so promising is now truly a disappointment. Towards the end of the afternoon I find a dirty restaurant. Stick the tables. Various outdated food and drink remains can be seen against the side walls of cupboards and some skirting boards are held together with Duck tape. The flies gather impatiently at the trash can. The toilet has an outdated 50 cent system and once you have paid you end up in a dirty toilet that has clearly not been looked after all day. Not to mention the walls. The prices are very high for what you get. The fries were tasty, which was because they came fresh from the fat for us. That actually says it all. I am surprised at the number of delivery orders that the business receives and clearly gives priority to restaurant guests. Not worth repeating for me. Very unfortunate. Photos of the toilet are too dirty to upload.

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Eva Mc Carthy . 2024-08-15

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Eating was okay. But the price you pay is too high. 11.50 for a (halal) chicken burger menu is too much. For me the first and last time HFC!

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Tanveer Qadri . 2024-07-07

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You get free HAIR with every order. Really dirty!

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Pspsps P . 2024-06-15

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Zero stars because the dirty environment and the burnt, tasteless chicken were a shame for both our stomachs and our money.

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Whoiam Whoyouare . 2024-06-09

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Fries were so disgusting. Bad staff just lies on the couch. On his phone. Much too expensive the food that tastes so disgusting

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appie 010 . 2024-06-07

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I placed a large order for food, had to wait almost 2 hours, and then the products arrived, everything was cold after waiting 2 hours, I filed a complaint with home delivery, it was indicated that I had to contact HFC? I'm working in The Hague, I don't have time for that at all and they shouldn't send cold products. And home delivery also indicated that they did not want to make a refund or only partially, so the quality can be seen again, thank you. Paying for something and no quality and not meeting your wishes.

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nevsehirli harun . 2024-06-01

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The hot wings are absolutely delicious

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Rabia Dhauri-Alladin . 2024-05-26

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Every location never seems to have chicken available. You'll be waiting 30 minutes for food and not get a refund if you want to leave. They always seem to have 6 lads having a chat and relaxing in the back- wouldn't be bothered about this is fast food came out fast. Please double check if it's halal. Too often it's these same people that buy their 'halal' chicken from their local Albert Hein.

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Rahman Ullah . 2024-05-11

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Nice people, nicely helped. Worth repeating

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Talha Khan . 2024-05-03

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Bad delivery. I don’t get my order and they don’t answer🤬🤬🤬

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Robert Meder . 2024-05-03

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The order I placed at 6:17 PM was supposed to be delivered at 7:20 PM. Since my son's eyebrow bled on the playground, I wanted him to be a little happier in the evening, but unfortunately that wasn't possible. When I called at 7:30 PM they said they had spoken to the agent and he was at the door, but the delivery was at 8:10 PM. If he's not at the door, why tell such a lie? Since my children could no longer tolerate hunger, I had to give them other things. The evening I wanted to have fun turned into a shame thanks to you. Because the orders came 1 hour later than I said, the food was cold and tasteless.

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Enver Talat . 2024-04-30

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Worst home delivery. We ordered something 2 hours ago and called 47 minutes ago and they said it was on our doorstep, but it hasn't been delivered yet. We call and no one picks up. Unfortunately it has already been paid for via home delivery. Very bizarre. Thank you for your effort.

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Oya Halisoglu . 2024-04-30

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i have ordered once good burger via TB contant. the bezorger was sus and pretend have no change. since then my orders dont come by conant. i suspect sus bezorger steal money and said custer did not piad.

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Robert Dżejkob . 2024-04-26

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I've been waiting for more than an hour and I still haven't received any food, but every time I get a notification that it will be delivered in 10 minutes, but nothing. This is my first time ordering from them and it will be the last.

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Chayenne Obryab . 2024-04-21

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The best thing on my menu was the water.

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Ertuğrul Demir . 2024-04-02

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Delivery person from 8-03-24 near Grote Markt please FIRED. I have never experienced such a RUDE delivery person!!! What kind of retarded bullshit is this?? I clearly added to the description: "Call on mobile when the delivery person is downstairs. Then I will come down." This delivery person is CONSTANTLY ringing the doorbell, and BANGING ON THE DOOR. YES, BUNCH! DON'T KNOCK, BUT BUNCH!!!!!! Not only does he bother me with this, but also my neighbors. I come all the way from the third floor, so yes, it will take a while before I open the door. I try to explain to him what I had added in my description, he tells me to calm down and accept the order. I expect him to be fired immediately and be sure I will post this review on sites too!!!

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N. AfricanArtista . 2024-03-08

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Would it be great if you also opened one in Hasselt? Lokeren and Ghent so close to one 🤔

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L. A. . 2024-02-23

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