KFC in Wijk 01 Hogeland - Velve

Very rude staff…The customer service is also very bad!

I ordered Bucket Zinger Hot Wings and then I received Boxmeal and they said we can't do anything, you can order again, really bad service

Just ordered food, and first of all, I had to wait 20 minutes. The staff was in the kitchen, wrestling and chatting with each other—basically, they were doing everything but working. They also spoke every language except Dutch. And the icing on the cake was that I received half my order. A giant playground! Highly not recommended!

There is no toilet paper in the bathrooms and no hand soap.

Ordered 28 hot wings! Received 22 hot wings! What can I say?

Typical KFC, nothing special. Unfortunately, you have to wait a long time for an order here. I waited 30 minutes for two ice creams.

Not good poor quality food and long time wait and absolutely not clean and stuff is unfriendly

This place is the most cleanest i have ever seen, the personal that works there are amazing and very kind. My first impression when i came inside this KFC was that i was very hungry and i wanted a twister so they gave me a twister that was very good tasting very good toasted and enjoyed the clean floor of this KFC down stairs was almost full so sadly i had to walk an stairs to sti up stairs because i do not like stairs but you know it is what it is and some places have stairs. But for real this place is worth it to go too because i have heard millions of good things about this place!

Well helped by Nour, fast and friendly

I went through the drive-thru. First, the person taking my order was anything but respectful when I politely asked if she wanted to know what drink I wanted from the menu. Then, when I got my order, I ordered 3 Sprites and got 2 Sprites and 1 water! I also ordered a snack box and got fries without the chicken! Unfortunately, I only realized now that I'm home and can't make it back. I can't get through to them by phone because they don't have a phone number. Now that I'm eating it, everything is still completely ice cold!

Preferably 0 stars We went there once, and it was simply filthy. The cups were so dirty—by that, I mean, full of oil, and the drink was oily. We said okay and went back, but nothing had changed. We went there at least three times, but honestly, I would never go there again.

I don't know how they could mess up a simple order although there maybe were 3 Orders in preperation. They forgot the sauce, a for for the bacon Fries and even gave me the wrong Burger. Unbelieveable everything in the order was wrong. What a Performance!

Awesome service and delicious chicken as expected for one of the best Food Chains in the world. Nothing to complain because i always love a good fried chicken

I've never had such a terrible experience at this KFC. Cold fries, half-empty soda, and disinterested staff. Such a shame. The Twister tasted good but wasn't even warm enough. We sat there for almost 45 minutes, and the whole time, a kiosk printer was beeping. Very annoying.

They must be so embarrassed... You go through the drive-thru, thinking you can take your entire order home and have something to eat... well, nothing could be further from the truth! Half your order was missing, so you drove back to pick up the rest. They look at you questioningly at first, and it takes a while before they agree. Then you ask if there's anything in return, since this not only costs time but also gas. And then they offer you sauces... well, it really can't get any cheaper... just tell them, and they'll bring you drinks... I understand they can't give away chicken, but they're not going to waste a few fries or a milkshake, and that way they'll still keep their guests happy... After all that hassle, I was finally able to eat at home, and I don't know what's taking so long for two burgers... but they weren't tasty, and half the ingredients were simply missing... absolutely not worth the money... And then there's the staff, who don't speak much Dutch and have absolutely no control over what's happening in the restaurant... It's like you have to give at least one star for a review, but they're not even worth that star!

As long as you keep hiring those people, you'll never get anywhere, and it'll never be like the old KFC. I understand they probably don't earn a lot of money, but working so slowly? My goodness. They might as well become delivery drivers for PostNL. Besides, the burger is always half hot/half cold; you might as well go to the McDonald's next door; they do a better job (and are faster, too).

They don’t check if all the products are în the box

The employee cannot speak Dutch and often ignored me and when an employee makes a mistake she does not say sorry and I waited a very long time for my food and it was not busy

Received completely wrong order

Had food poisoning, great KFC 👍

What a disgusting, awful food joint! It's not fast food because the order took a whopping 26 minutes, and everything was lukewarm to cold. The "restaurant" was filthy: dirty floors, food scraps everywhere, receipts strewn across the floor, tables covered in paper bags and leftover food from customers, staff slow and barely speaking Dutch, a toilet that wasn't cleaned, ordering kiosks that didn't work—in short, a horror and not a good example for KFC. If there's a manager at this location, they should be fired immediately!!!!!

Dirty, unfriendly, and slow. Two Dubai Sundaes deluxe and a portion of loaded fries took 15 minutes to arrive even though there were no other customers in the shop, and then, when picking them up, they suddenly told you the ice cream was out of stock. They refused to cancel the entire order. The portion of loaded fries barely covered the bottom of the package, which was ridiculous for €3.99. Unfortunately, never again at this restaurant!!! One star is too many.

Unfriendly staff. The restaurant was dirty and everything was sticky. And incredibly expensive.

Ewaja what can you say, it's a KFC, but it's open until 2 am so always nice if you want a quick snack at night

I finally gave it another try and got some from here for the family. The chicken tasted awful, and the fries were as dry as can be. They even forgot the corn for the kids even though I asked them to double-check. It was truly awful and a waste of money.

KFC isn't what it used to be. No hot wings anymore. Why? And cleanliness seems to be a non-existent concept in this store. The restrooms are a disgrace; rest area restrooms are better.

The burger was okay. The restaurant was dirty and untidy. There were food scraps everywhere, and the table was sticky. It's a shame it wasn't cleaned.

The food is good, but you often have to wait a long time for it to finally arrive. The terrace looks nice, but in the evenings the tables are usually dirty and rarely cleared. Moreover, there are no restrooms available, and you can't sit upstairs. That makes it a lot less pleasant to linger here.

Waiting times like in a real restaurant. Fast food is different.

Worst KFC in the world!!! Food without love and tastes like vomit

The food is good value for money. Unfortunately, I didn't receive any recycled cups even though I had selected them.

Disappointing service and ever-deteriorating quality I'm really disappointed with my last experience. The quality of the food has drastically deteriorated. The portions have become significantly smaller, while the prices have increased – it feels like a rip-off. To make matters worse, the burger we ordered and the fries were all cold, as if the food had been stale for hours, even though we waited quite a long time for the food. It's frustrating to pay more for less quality and to be confronted with such poor service. We had to pay almost €45 for two meals for this terrible food. The corn on the cob always came with butter, and the chicken wings came with wet wipes. The meals used to come in boxes, but now everything is squashed onto a tray. They've drastically minimized everything. Hygiene measures are so-so, everything seems mass-produced. Orders are all self-service; you can't place an order at the checkout. I can't recommend this franchise under these circumstances. The quality and service urgently need to improve if they want to retain customers. Everything used to be more hygienic and the quality was ten times better.

The food was fantastic, we had the Bucket and the corn is so delicious, we were well served

They have the best chicken ever here!

Nicely renovated new restaurant. I was helped promptly by the staff and the food was delicious and fresh! This KFC never disappoints!

What a mess there. The staff is more preoccupied with themselves than with work. Arms crossed and too lazy to be hospitable. The chicken was lukewarm and the fries were cold. I hope I don't get sick. This was truly my last time in Spain.

Toilet smells when you walk past it

I'd love to give this restaurant no stars at all. I thought about going to the KFC drive-through last night, but NEVER again. We arrived at 10:15 PM and didn't leave the drive-through until just after 11:00 PM. We waited 45 minutes for just one menu and one cookie—it's ridiculous! And afterward, my friend realized they hadn't even charged for the cookie. So we went back into the restaurant to the cash register, and it turned out we weren't the only ones. I'm shocked that it took so long, and the food wasn't even that good—soggy chicken, it all fell apart. Too bad, I expected better!

Held hostage for 25 minutes at the drive-through on Thursday evening. I can't get out and haven't ordered yet.

Absolutely forgettable. Food not good. Service unfriendly.

There's nothing wrong with the food or the location. It's more about things like the dirty restroom, uncleared tables, and overflowing trash cans, so you have nowhere to throw anything away.

The best branch is in Enschede. Delicious, hot food, and fast service.

Strange sandwich, cup but M and L the same size, when asked it was just like that.... Dirty tables and working at the counter in normal clothes......

Food was cold, chicken not cooked. And it was very chaotic there! They won't see us there again

Staff is disappointing + long wait for your food. * Everything is exactly the same + extra dirty there. KFC does nothing with the reviews.

We regularly place an order via the app here. The problem is that every single time the food is incomplete or we recieve a different order.

Really the slowest and worst kfc ever It's called fast food but there's nothing fast about it Super slow and cold food that you have to wait for very very very long.

We were helped super well by Nour! The intercom for passing on the orders was broken. Nour walked along all the cars and took the orders. Our order was completely complete and nothing was missing! She is really an asset to this KFC. Never before helped so well.

Really bad food poisoning after the purple burger. Never coming here again. Really sickened by it. They should be really ashamed!

I use drive-in and wait for 25minutes. It is really terrible experience. The employee just said “sorry, it’s not my problem, it’s kitchen problem”. Really disappointed!!!

The barrel was full they are not working 1 person working who knows nothing about the menus For 14 euros Squid game menu ordered 2 hot wings a hamburger that did not look good Just a ragged piece of chicken instead of a burger fries and coke see pictures Barrel was so full it was just bursting out not a pretty sight Hygiene was far from home here paper towels were on the floor

Fine, sometimes it takes a while

I have never waited longer at any other fast food restaurant… a ridiculous 18 minutes and only one car in the drive in front of me and I am still waiting

If you are willing to wait 55 minutes for an order, feel free to come

The order time is very long even though it is not busy. The food is not tasty.

We love coming here. Unfortunately, we had to wait longer than usual for our food on our visit, but I guess that's okay.

Not ideal for me, I had to wait 25 minutes for the food, the place was pretty dirty, I wouldn't go there again.

Bad service, getting food you didn't order, which made us pay a lot more than necessary! And you have to wait a super long time!

The tables and floors could use some cleaning, both inside and outside.

Boring, tables and chairs are dirty toilets are dirty. I find it really expensive for what you get

If it's not a complete order, then it's the wait. Again it takes forever at the drive in, and the worst part is "the ice cream is already melting" and the order isn't even for you.

Tasty chicken but no coconut milkshake and no chili sauce in stock, that was less...

A bit much salt and deal meat, the deal version was not present, but it was immediately more expensive.

Worthless, there is too much communication in another language, they work very slowly. They don't care about customers, I hope all those negative reviews get the attention of the big boss.

Fine food. But the restaurant itself was very dirty…food everywhere and nothing was cleaned. Even though it wasn’t very busy at all.

Everything was fine, but I received a few wrong items after ordering

Zuiderval .... Terribly long waiting times ... Been standing for 3 snack boxes for almost 30 minutes now Abnormal!! 06-05-2025 went in to eat. It was now faster, but the employee did not understand the adjustment of the dish, but she brought in someone who understood it. Food was fresh and to your liking Stars changed from 1 to 4

Such terribly bad service is not normal, staff who cannot speak or understand Dutch, you spend half an hour discussing with someone at the drive about your order and final score, the entire order is still wrong, worthless and a long wait for the wrong and cold food

Dirty food, dirty tables and chairs, the floor is always very dirty, and let me not even talk about the employees here, I tell an employee that the floor and table are dirty and then he looks at it and leaves it alone, never come here again!!!!

I don’t know what happened in the restroom but the food was alright.

The corn tasted like cleaning agent and the hot wings were not breaded properly. The zinger burger fell apart and had messy toppings

I'm not normally one to write reviews. It wasn't clean at all. The floor was sticky and the toilet was also dirty. When cleaning was done, the edge of the trash can was first cleaned with the cloth and then the tables Food was not warm and there were no napkins that were gone.

We waited 45 minutes for food only to be served almost cold chicken and a melted milk shake. All tables were dirty and had to wait 45 minutes for 3 items. Terrible restaurant!

Clogged toilets, sinks, cold food, waiting 40 minutes, tables that are not cleaned... I am a real fan of KFC but this...

I really agree with the bad reviews.. I have been here for the second time now and man man.. what a disappointment. We had to wait half an hour for our food. In the end everything was cold, the chicken, the fries, the tenders. Not to mention that everything is as dry as cardboard. It's really a shame that we waited a long time and then got such bad food. 🙁 In addition, there were a surprising number of employees in the kitchen doing nothing, while we and others were waiting for our food. Too bad again! Next time I'll go to the mac next to it

What is that please? What happened to KFC? I once gave 5 stars but never again... Store dirty throughout. Get food in bags to eat on site. Old and cold fries. Tables are simply not cleaned. What is that please?

Dirty dry bread, shame about my money. And the vending machine for glasses doesn't work either, but the deposit is lost

They are really slow and always forget something. Fries cold and burgers dry.

2nd time in a row now with dry cold fries. A burger that is cold looks like it came straight out of the refrigerator, even the chicken on it was cold. For me the last time is better, go to the McDonalds next door and at least you will get hot food

The food has mostly been okay so far, but what's going on behind the counter is just disgusting. Hairnets and gloves are worn as a token, but many still touch the food with their bare hands without washing their hands first. Some even walk past the open food without a hairnet. This has to change immediately and become stricter otherwise the store will be closed! Hygiene standards? None. Absolutely outrageous and unacceptable for a food company.

They are doing better. Only the drive-in took a long time, 15 to 20 minutes.

There was bad shit in the toilet

I think it has become extremely expensive

Ordered via home delivery, after asking for 1 hour, sorry, delivery people have gone home. Order canceled, wait 3 days for your money.

Most of the time something is forgotten when ordering, but the food is still great 👍🏻

Very dirty and for a FAST FOOD restaurant they're so slow and there is often no one at the cash only checkout so you have to queue forever.. drive a few more kilometers to the city theres a much better restaurant

Never go here again! Spent 50/60 on it yesterday. Even worked at a KFC for 8 months. When I got home I saw that chicken and immediately said that the chicken had been there too long! I was so hungry that I ate it anyway. And stomach ache all evening. Please hope that the manager reads the reviews and pays more attention when those chickens have to be thrown away. This is so sad!

poor hygiene. burgers were prepared with washed bare hands. staff with only Turkish roots therefore speak a lot of Turkish. burgers were cold.

If you want to eat something quickly, it's okay

Good food, quick and nice people

Doesn't matter when or what your order, there is always something missing, generally half your order. It really cannot be this hard, come on.

Waiting half an hour for nothing... What a drama! We just drove out of the drive... Keep it!

I ordered a burger menu and a roll to takeaway - I got only a burger menu - this is completely absurd. The clerk said sorry, but I can't understand why.

I just picked up the food and I'm from Gronau. At home we noticed that a complete bucket for €11.99 was missing. Absolutely ridiculous.

I have to give one star for a review, but what a dirty place. Food is cold and it is abnormally dirty. Bah!!!

In the drive-thru you have a beautiful view of a Windows 10 update screen

The megameal menu was €12.99 in the drive through and when you get to the cash register you have to pay €13.50. Inflation affects us all.

Because of the experience with the bad staff, I prefer to drive to Hengelo KFC. Staff only shouted when they were on a break and did not communicate at all. Extremely strange behavior. UPDATE After 3 more chances, someone from the asylum center with attitude who cannot take your order and it is also not edible there

The burgers and milkshakes are good, but the service is very bad. We had to wait almost 45 minutes for a small order of 20 euros and it was not yet delivered completely 🫣😱

The restaurant looked neat and we received great service!