McDonald’s in Muiden

This is absolutely unacceptable! A McDonald’s employee first cleans the area around the coffee machine with a cloth and then grabs your coffee with the same dirty hands and puts a lid on it with those same unwashed hands. Truly disgusting! I believe management needs to address this and should not tolerate these kinds of unhygienic practices. This is absolutely unacceptable!!!!!!!!!!!

Paying one euro to be allowed to use the toilet to wash your hands. Ridiculous and very customer-unfriendly.

I've never experienced anything like this before, a group of 20 young people just squeezing themselves between the cars at the McDonald's drive-thru, essentially cutting in line to order! And actually getting served! And of course, the usual big mouths. We stood in line for well over 45 minutes. Ordering individually, one by one. Why isn't a group like that simply refused at a McDonald's drive-thru? This is truly remarkable again.

I had to wait 24 minutes for a milkshake and McFlurry. They had had them lying around somewhere for ages and only gave them to me after I asked. And why charge customers 1 euro to wash their hands?! Just out 2 euros because you want to be hygienic.

I just needed to use the toilet and wanted to get a coffee. The coffee is okay. Do keep in mind, however, that using the toilet costs €1 and you don't receive a voucher to use in the restaurant. To put it in West Frisian, I find that a bit lame 🙃

Just what you expect at a McDonald's.

It is almost astonishing how long you can stand in the McDonald's drive-thru while there are only 2 cars in front of you. The quality of the food is as you would expect when standing in line for so long. Everything is cold, otherwise standard McDonald's quality. Additionally, the staff almost seems to be whispering, or the intercom system is faulty. Update 9 months ago: absolutely nothing has changed at this McDonald's. The waiting times, even when you aren't waiting for customers, for example at the drive-thru ordering terminal, are incomprehensible. Okay, that a bottleneck occurs in the kitchen. But why at the ordering terminal as well, when the restaurant is empty and the drive-thru is practically empty? Call this a lack of capacity or a willingness to do something. Totally incomparable to other McDonald's elsewhere in the country.

Sitting in the car, just went through the drive-thru. Waited at most 5 minutes for our order. The food was hot, hotter than at other McDonald's. Tasty fries and hamburgers were nice and hot too. Friendly staff at the drive-thru counters. I will definitely come back if I am in the area. Parking lot clean and trash cans empty.

What a crowd…full trash cans, dirt on the ground, and huge waiting times…the concept of fast food doesn't apply here…what a mess!

Standard Mac along the road. Really stupid that as diners we also had to pay €1 for the toilets.

It certainly lives up to the name 'highway restaurant'. You have to get out of here very quickly and not go inside. We came here to get a latte macchiato and a cup of tea. We had to wait almost half an hour for our order. We inquired twice to ask where our order was; the first time I was given a sheepish look and my receipt was returned. We asked another employee again, and this time action was taken. The order was handed over, and no apologies were even offered for the long wait. The latte macchiato was of mediocre quality, and the staff working there radiate absolutely no friendliness. While we were standing there waiting, several customers openly indicated that the customer service was not of a high standard. You even have to pay 1 euro for a toilet visit. We spent 10 euros on a cup of coffee, a tea, and a visit to the toilet. I never had a high opinion of McDonald's, but this confirms my suspicions: a vulgar greasy spoon with completely uninvolved employees.

Possibly the worst McDrive in the Netherlands, had to wait half an hour, zero apology, and even an incomplete order.

This is the nadir of the fast food experience. The chaos in the kitchen. The endless wait for your food. The saddened families who receive incomplete orders and return sweaty to exchange their hamburger. If purgatory existed, this would be it.

Short stop always good for a bottle of water and resting, checking emails

Grabbing a quick bite at this McDonald's is impossible. It takes an incredibly long time to get your order. The whipped cream on the iced frappe had already collapsed, the wrap was barely filled, we received the wrong sauce, and disposable cups, even though we had ordered returnable cups. Meanwhile, the staff kept scrolling on their phones, only to laugh about it together. This happened while we were standing right at the counter and they saw us... I have never been to such a bad McDonald's.

I don't write reviews often, but I have never waited so long at McDonald's. After fifteen minutes!!! a McFlurry was stuck out the window and we were told we had to wait in the parking lot for the rest of our order: 2 simple burgers, 9 chicken nuggets, and fries. I love finishing my meal with dessert, but well, this time it was reversed. After waiting 5 minutes, we finally received our order. The food was good, though.

Had a delicious meal. Well taken care of.

Clean premises, food okay, but small portions. Would come again.

A truly worthless experience. You have to pay 1 euro to use the toilet here, which is really bizarre for a place where you eat with your hands and just want to be able to wash them. Additionally, we had to wait a very long time for our food. Upon entering, we also immediately ran into overflowing trash cans, which looked very messy and unhygienic. Poor service and not welcoming at all.

They charge everybody for a toilet visit, even customers. Stupid.

The quality is much better than in Amsterdam. How is that possible???

My kids lured me in… never again

We had a mediocre experience at McDonald’s Muiden on the A1. The food was good and tasty, and we were served politely. Unfortunately, the tables were quite dirty, making the restaurant feel less well-maintained. We also thought it was a shame that you had to pay for the toilet, and we found the price for the toilet to be on the high side. All in all, our experience was mediocre, and there are certainly points that could be improved.

The food is standard McDonald's, but the service is very poor. The order was incomplete, the booklet was instead of the toys I ordered, and when I complained I was first ignored, and then I had to prove with the receipt in hand that they really made a mistake. Naturally, the fries were cold by then. You have to pay for the toilet, even for customers. No, I cannot recommend this McDonald's.

€1 for the toilet, even if you're eating...

It's a shame that nowadays you have to pay a euro to go to the toilet even if you eat there, I won't stop going with the kids...

You are lured inside by an advertisement for a new Double Quarter Pounder. Who in heaven's name came up with that sauce??? It's inedible; just put the tried-and-tested Big Mac sauce on it instead.

⭐⭐⭐⭐⭐ Great McDonald’s in Muiden – pure top class without a McDrive! What a wonderful experience at the McDonald’s in Muiden! This location is truly a gem. No McDrive, but that actually makes it even better: you consciously come inside to sit down and enjoy the pure McDonald’s atmosphere. The restaurant is modern, sparkling clean, and spacious. The decor feels fresh and inviting, with nice seating areas and a cozy terrace where you can relax. There is a nice play area for the children, a practical baby changing area, and everything is easily accessible. Parking is spacious and easy, so no stress. The staff is fantastic: friendly, attentive, and always with a genuine smile. Orders are prepared quickly and carefully. The burgers were perfectly hot and flavorful, the fries deliciously crispy, the McNuggets golden brown, and the McCafé coffee simply excellent. Everything tasted fresh and exactly as you would hope from McDonald’s. Whether you come with family, friends, or just want to take a moment for yourself: this McDonald’s in Muiden feels welcoming and relaxed. No rush, just enjoy good food in a pleasant environment. Absolutely one of the nicest McDonald’s locations I know. I will happily return here – highly recommended! 🍔🍟❤️

Wow, the signs of McDonald’s look like they’re going bust one euro for toilet as well as if you get a meal, you’ve got to pay extra for that drink expensive rubbish tasting food for what it is now sooooooo slow to get your order from them think it’s time stop eating and boycott them all

Lukewarm food, unfriendly customer service, trash cans overflowing even though there are 5 people. Even as a paying customer, you have to pay if you want to use the toilet.

Very good service and very fast order processing

Delicious food. Friendly staff.

Good service and they work carefully.

The toilets are also subject to a fee for customers.

Even the toilet fairy has to charge.

It's a McDonald's, so expectations weren't high. But both nugget orders fell short, and having the nerve to charge a euro for the restroom, even for customers, really demonstrates a lack of service and customer friendliness.

Service is 0: you wait at the checkout counter to order for 10 minutes and then another 10 minutes for delivery.

Food okay. 1 euro for the toilet is excessive.

Just McDonald's food, nothing special

1 euro to use the toilet after spending a crazy amount on prefab burgers….

Paying 1 euro as a customer to use the restrooms. The branch is filthy from the toilets to the dining area. And then the food: the fish fillet was hanging half off the bun.... It was immensely sad.

There is no caravan parking available.

Our first visit to a McDonald's in the Netherlands. You have to pay an extra 85 cents for mayo and ketchup with a Happy Meal, and another 85 cents for sauces for the nuggets in the Happy Meal! That's outrageous for a measly dab of sauce. And disposable cups cost 15 cents. And even though we ate here for a lot of money, we still had to pay €1 per person to use the toilet?? Very customer-unfriendly. Never again!

We paid over 50€ for food - I needed the bathroom and had to pay additional to my food just to use the bathroom. And then - you make me pay to use the bathroom, but it is disgustingly dirty? If you make your customers to pay to use the restroom, at the very least ensure it is somewhat clean. The whole McDonalds was disgustingly dirty. Not impressed and not worth it.

We came here for dinner on Thursday evening because the restaurant looked very nice from the outside. Once inside, we immediately changed our minds. The restaurant was very dirty and the trash cans were overflowing. It also took a very long time for our order; we had to wait for more than half an hour. When we received our order, we got cold and soggy fries, so my girlfriend went back to ask for new ones. When she came back with the fries, there were a whole lot of undercooked fries in them that were inedible. Very bad restaurant, I would not come back here.

Everything in satisfaction. Clean and fragrant toilets

€1 for a toilet for paying customers, unheard of, this is not worthy of McDonald's.

I wanted to eat at McDonald's, but after reading the reviews, of course I won't go there. What I don't like most is that in a public place, a fast food "restaurant" - there is a paid toilet! Are you serious??? Don't set foot there!

It is ridiculous that here, even as a paying customer, you have to pay €1 for the toilet and they still can't keep it properly clean. The fries really should be fried longer; they are soggy. Truly the most antisocial McDonald's we have been to in ages. Personally, they also look at you as if you are stupid.

Paying €1 for access to the toilet, even if you are a customer. The greed of McDonald's (™) is unsustainable.

There are worse roadside McDonald's you can go to, but one thing that's just bad here is the service. A team that is focused more on chatting than getting your order on time, which is okay, seeing the wages a person's joy at work has got to come from somewhere else. What is bad is that folks behind the counter are just marking your order as ready to beat the order timing system they are on, which results in the customer waiting for 5 minutes or more at the counter to get their 'ready' order. To top it off In our case, and in all the other orders I saw being picked up while waiting, the order was also not correct.

The shift manager was more preoccupied with my phone than with his team.

I've been there a few times now because it just worked out to stop here, but what a disaster. Upon arrival, you walk straight into the trash; it's lying next to the bins because they are so overflowing and aren't being emptied. Upon entering, there are two large garbage bags that greet you, but you don't see any staff dealing with them. Last time, it was a real mess outside too; trash was lying everywhere because people just have to throw it next to the bins since they are emptied too late. This time, the fries were cold. The gluten-free burger was mega salty; this really leaves a lot to be desired for McDonald's. Paying to use the toilet is okay, but there is no soap and no toilet paper. Make sure this is checked regularly if you expect a euro from your customers every time! At your other locations, this is much better organized; I see multiple reviews with similar reports. Perhaps it would be useful to discuss this internally sometime!

Worst experience You buy food and you can't use toilet, you need to pay for toilet as well Twisted in the brain

The Mac drive-thru is friendly, food is ready quickly, and simply fresh compared to other McDonald's in Almere.

Paying 1 euro for the toilet, even as a restaurant guest. So if you come here with 3 children, you can just shell out another €5 for the toilets.

In my experience, this McDonald’s is the best McDonald’s in the whole of the Netherlands. The staff, the service, the location, the food – everything is excellent. I give it a 10 out of 10.

Drive-through took a bit longer than the average McDonald's, but the food was nice and hot and well-cooked.

Lots of dirt, food took a long time to eat and was cold, ordered a returnable cup but got a regular one. I normally never do this, but this one is really bad. I left my food uneaten. Don't come here.

Been there multiple times, wait times bizarrely long, tables dirty, orders incomplete. Continuously bad experience

They are sooooooooo slow here What fast food

The slowest McDonald's I know. It doesn't really matter what time I come, there is always a long wait at the McDrive. I've even driven backwards through the drive-through because no one answered at the ordering kiosk for minutes. If you are in a hurry, do NOT go here!

I just ordered a McFlurry here and it is really perfect. Exactly the right amount of caramel, really 10/10.

It was terrible, I've been there twice now and both times it was dramatic. A super long wait for no reason, really half an hour before you can even order, and then still waiting to get your food. And then you get the wrong food too.

Stood in line at the McDonald's for 50 minutes. They couldn't handle the crowds. Never again.

In a restaurant where you are required to eat with your hands, it is unacceptable to me to charge your customers €1 to wash their hands. I understand that it is not the intention for every passerby to come here to relieve themselves for free, but for all I care, install a separate sink with soap. This is truly unhygienic.

Waited almost 45 minutes for 9 nuggets and a burger, and it was cold too. Many employees do not speak Dutch and came across as very threatening.

Drive-Thru Super friendly staff

Toilet dirty and no toilet paper, but on the floor; tables everywhere unclean. A disgrace!

Typical McDonald's, but on Sunday morning there's a guy named Bart behind the counter who calculates the prices by heart and refuses to use the cash register. The first time I asked what he was doing, I got buzzed around, and after a tirade about "radio reports" and the rise of the machined ones (???), he started all over again. When paying, he paid in cash when it turned out I only had my bank card with me; he called it "protection" with a wink. I don't think it was even his money. A bit of a strange state of affairs, but luckily I wasn't in a hurry.

Terrible experience... Rubish everywhere, no clean table.. waiting time was absolute insane, have to demand new burger because the first one was laying on tray for 13 min... not surprised when you see all the staff imigrants, half of them walking back and fort not even wearing the uniform.... and yeah btw.. not a single salad available and bunch of other product out of stock.. whoever manage this plave its an absolute disgrace... DO NOT RECOMEND

Great Madonnas, handy on the way to Amsterdam

Having to pay for the toilet as a paying customer is insane.

CHOOSE ANOTHER MACDONALDS! As a paying customer, you have to pay €1 to use the toilet. Truly ridiculous for a company that targets families. I contacted customer service and their answer was simply: This Mac is a franchise and falls under an independent entrepreneur who is allowed to set his own rules. Well, then you really need to adjust your own brand values, McDonald's... MacDonald's website on what they stand for: "McDonald’s Netherlands works together with its Franchisees and restaurant teams every day to offer the more than 3.2 million visitors per week good times with tasty products, excellent service and a place where you always feel welcome." TIP: At the La Place next door, by the way, you only pay €0.80 for the toilet unless you order something: then you can just scan your receipt and it is free. By the way, the whole McDonald's was very dirty and the food has really deteriorated compared to the price. I'd rather go to Burger King...

Had a drink View nice. Service not so great, staff kept talking to each other, messy presentation You just have to imagine the atmosphere yourself

What a record wait here... Over 35 minutes, and I couldn't even turn back. Cold fries, bad burger, forgotten sauce. One big joke.

It's now happened twice that I received my food poorly. Soggy, cold bread, dry, and lukewarm chicken nuggets. And now I'm nauseous and regretful.💔

Very nice McDonald's by the road. Efficient and clean.

I had to pay to use the toilet, really hopeless

We arrived late at night and could only get through the McDrive. Food was ready quickly.

Great atmosphere, well organized, clean. Very impressed, for a McDonalds, food came super fast, kids enjoyed

€1.00 for toilet and they are dirtier than free toilets at TCG Expo

Good and fast service, friendly staff

Great McDonald's restaurant. Pretty quiet in the evenings, restrooms are clean, and the food is excellent. The service is also fast.

It's ridiculous that you have to pay for the toilet!

Last week a friend of mine was helped incredibly quickly and kindly by a very attentive driver. Compliments

For a mac amazing, i was there in a schedule almost no one, so food was very warm and nice, staff friendly, room was clean.

Strange McDonalds, very dirty inside the restaurant and the food was cold

Paying for the toilet is weird, all your food

What you can and may expect from a McDonald's

There is no toilet paper in the restroom and no soap to wash your hands, and the toilet is paid.

Just spent five minutes standing in front of a McDonald's payphone and no one answered. When we went to the counter and asked why, we were first given the finger by two guys chatting with each other. "Go find another job then." Then an annoying woman ordered us to drive back to the payphone. This woman didn't understand the whole situation and was quite rude: we had to figure it out ourselves. In short: this is trashy town: DON'T GO HERE!!!

What a strange Mac. They think it's normal to make you wait to finish their 5-minute conversation (while giving you the middle finger). If you say anything about this in a normal tone of voice, you get a backhanded response. A woman with straight blonde hair and expired tattoos: a distasteful and rude employee.

Just stopping along the A1 to get a burger 😛

Zero stars because customers have to pay €1 for the restroom. Ridiculous. Also, the fries were cold.

Reasonable Mac. Chaotic though, and they make mistakes in orders. Cleaning is also a bit of an issue there.

I have ordered a food and would like to wash my hands before eating. I found out that I can visit a toilet only for 1 euro. This is redicoulous.

We ordered two drinks and a burger. We waited 20 minutes in the Mac drive-through. My friend was hungry and therefore grumpy.

This is my second time here. Long waits for food each time. I forgot half of it, so I had to go back both times. And you have to pay for the restroom.

Even though you order food and drinks here and eat them in their restaurant, you have to pay 1 euro to use the restroom. Sorry, what's that? As a customer, you're not very valuable if you have to pay extra for a bathroom visit.