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3,6

Gebaseerd op 9.109 reviews gevonden in 1 websites

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Nº 104 op 145 op Lelystad

Nº 2 van 3 Hamburgerrestaurant op Lelystad

Score
MeningenOpmerkingGoogle9.1093.6

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Horrible place. Extremely slow service. The food is cold and the fries are soggy. At the counter, you're treated like you're worthless. Deposit cups that cost an extra euro are not returned.

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Niels van der Giessen . 2025-12-31

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You are not treated nicely at the drive inn and you have to wait a very long time

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Graciella boerleider . 2025-12-30

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It was busy, okay, but the way it was handled was absolutely appalling. We had table service, but apparently, they didn't care. All the food was put on the counter, and you had to figure out if yours was there. After asking twice where our food was, it turned out it had already been sitting there for a while; we had table service. Disgruntled people everywhere and cold food. The serving plate apparently wasn't working, so everything was being called out, but nobody knew, and the noise couldn't reach any further than the first few tables. My wife's food was completely cold, but she ate it anyway because she was hungry. We'd been sitting there for an hour by then, and there was little hope that it would be resolved. Worst McDonald's experience ever.

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Michael van Dijl . 2025-12-30

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Standard maccie, they made a mistake with my order but it was resolved quickly

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JJ . 2025-12-27

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A very lively Mäkki where things worked well!

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J P . 2025-12-26

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The worst McDonald's in Lelystad and the Flevoland area. I don't recommend it to anyone. There's hair in the food, the staff is incompetent, young, and can't count... the cashier wasted my 1,000 app points and shrugged.

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Zibi . 2025-12-24

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Why do you put a person in the McDonald's drive-thru who doesn't speak or understand Dutch? It's good for the flow of traffic in the drive-thru. ......not

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Mandy Westerlo . 2025-12-21

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Great spot for a Mac! We go there regularly.

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Edwin Loos . 2025-12-21

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Atmosphere: it's just a regular fast-food restaurant. Practically decorated. There are Christmas decorations to liven things up, but otherwise, just... eat and go. Great! We went "driven." (I normally never do that.) The girl was very helpful with the intercom and, despite the crowd, really took her time. (My phone wasn't scanning for the coupons.) We were helped immediately through the counter. There seemed to be a calculation error because of the coupons, but this sweet employee immediately corrected it. Then, in all the confusion, a side of fries hadn't been ordered yet. This sweetheart took care of it right away, and when I wanted to pay for them, she told me I'd get them from her! I absolutely didn't have to, but she was so sweet! I never have any complaints about the employees. Unfortunately, I don't know her name, but as far as I'm concerned, she deserves praise for her patience and helpfulness. A fantastic experience! (As someone a bit older and struggling with phone apps, etc., this was a really great experience!) Kudos. I'm not a fast food fan, but this was definitely worth repeating! (My son is, so I'm sure it'll be fine.)

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Mariëlla Schipper . 2025-12-18

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Since the renovation, this location has been a disaster. It's not fast food, but incredibly slow. A 30-minute wait for a simple order is normal. The line in the drive-thru is double, but it doesn't even move. If we just stop coming, maybe the line will get shorter. I definitely won't be back after this one.

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Dave Hofkens . 2025-12-17

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Long wait times, little progress

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Wouter Dijkstra . 2025-12-16

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NO McCafe Barista coffee, even though it’s billed and marketed as a McCafé location and has a separate McCafé counter. You will get cheap machine coffee at a premium rather than barista coffee as at other locations

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L. Bloemzaad . 2025-12-07

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How hard can it be to pack a Happy Meal? This doesn't make me happy: a Happy Nuggets meal with no nuggets in it. Of course, you only find out after you've left. It doesn't surprise me, considering the clearly disinterested staff working there.

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Rudie Roessink . 2025-12-03

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Ordered cappuccinos with oat milk, but they were not cappuccinos at all and were sour. I called, but they barely offered an apology and didn't offer a solution. A waste of €4.

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Yvon Steendam . 2025-12-02

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Best McDonald's in the Netherlands

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Tihana Okicki . 2025-11-30

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The friendliest manager I've ever spoken to in an MC branch!

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D. Molenaar . 2025-11-29

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Yeah , mostly very busy , sometimes a bit Chaotic, therfore many times things in rhe order missing , Good Food , but Check your Bag before leaving there can be something missing !!! It,s NOT the first time that happens !!!

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Piet Puck . 2025-11-26

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I ordered four apple slices, three of which I received, and one was half-bitten. I ordered a Coca-Cola Zero without ice, and it had more ice in it than Coca-Cola. The service was terrible.

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Weronika A . 2025-11-26

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We thought it was sloppy. The sandwiches and fries could have been baked a bit longer.

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Tem Bosman . 2025-11-23

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Got a late dinner at McDonald's; it was still pretty busy. The outside was beautifully decorated with Christmas lights. Now they also offer an adult Happy Meal, which is new. And should the mayo cost 85 cents? It's produced thousands per minute at my work, and we really don't mind a few extra boxes.

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Marije Jagersma . 2025-11-22

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Restaurant was clean and serving the table is also good.

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UBK . 2025-11-21

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Too bad forks aren't provided with the fries

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Henk van Os . 2025-11-15

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Well, although it has improved quite a bit, it's still an ordinary Mac

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Peter van Leeuwen . 2025-11-15

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Food was fine took a while but we were there on the weekend

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C R . 2025-11-15

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Unmotivated staff serving lukewarm food. But I get it 😉.

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Michel Kerskes . 2025-11-14

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Very friendly and attentive staff 👍🏼 A friend of mine spilled Coke all over his food and his pants. The server immediately came to help, cleaned the table, and gave him two cloths. Then she brought him his food and Coke again 👍🏼 Now that's service!

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Andy Speckels . 2025-11-13

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We received food in bags and it was not to take away we ate on the spot

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Sel Brin . 2025-11-11

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Terrible service! And if you say anything about it, you get a rude mouth! From now on, go to the KFC next door. At least they know what "customer friendliness" means there.

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Alex Mars . 2025-11-11

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The ladies keep the restaurant very clean!

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Joel Blaauw . 2025-11-08

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It was delicious...everyone was very friendly and it was very clean.... I'd love to come back again....!

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Stephan Bieling . 2025-11-06

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It doesn't really work that way

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Richard van Rosmalen . 2025-11-04

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As in every McDonald's, it's delicious

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Kamila Koszewska . 2025-11-03

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Fast service despite the huge crowds. Very friendly staff. Too bad there's no play area for children. And the food, well. It's still fast food with a concept and a selection. But it's okay for a quick bite on the go.

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Ld Gorter . 2025-11-02

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McDonald's never left a review, but now I have to. One of the best-run McDonald's ever. Fast, clean, lots of proactive staff, and the food was fresh out of the oil. 10/10

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Alexander Saaidah . 2025-11-01

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You notice it the moment you walk in. The atmosphere at this McDonald's is better than many other McDonald's restaurants, and I think that's thanks to the staff. Helpful, cheerful, happy, and service-oriented. The food may be the same as elsewhere, but the atmosphere makes it taste better. It's clean, and the staff is visibly present. It's just a shame my stomach started to upset again after eating this McDonald's. I'm pretty much done with it now.

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J van der Woning . 2025-11-01

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What a clean McDonald's!!👍I haven't seen this often! And very helpful and friendly staff. The price is the same as all McDonald's. Plenty of parking.

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Spiritueel Beter . 2025-10-30

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The crew are suck. I take big order two drinks two bags with burgers and they even don't ask do I need this bigger bag. When I asked about they give me without word and I have to pack all this stuff myself.

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TeHaCe Karb . 2025-10-29

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Food almost cold and very limp fries.

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Jacques Blei . 2025-10-28

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What a terrible place. The staff behind the counter were completely unmotivated. I waited half an hour for four McFlurries. I won't be seeing them again.

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B . 2025-10-26

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I order food at the drive thru but then come home and find a hair in my food, damn it, never go there again

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Kyan Slagt . 2025-10-25

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Bad coffee, used to better. Very watery. Nice decor.

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Harry de Boer . 2025-10-23

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Broken slow takes broken long bad food for a burger I don't wait 1 hour

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jackie chen . 2025-10-23

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Orders are getting better and better. That could go wrong sometimes.

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FutureLine Roy . 2025-10-23

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I'm slightly embarrassed to even bother leaving a review for McDonald's, but it's truly amazing how the staff manages to forget something from your order every time. Today, our modest order for two people was missing three items. Is it really that hard?

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Sanne Driest . 2025-10-22

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A nice McDonald's with very friendly staff

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Kevin Dijkstra . 2025-10-01

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The food is as expected. But the service is terrible. They can't handle the crowds, and orders are delivered incompletely.

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S LWD . 2025-09-28

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Fast service, friendly staff and hot burgers...Top!

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Esther Middendorp . 2025-09-25

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I ordered a vanilla milkshake and got a strawberry! I don't like strawberries. Can I get a gift certificate?

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Hacer Sensoy . 2025-09-19

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Had an incredibly delicious meal today at 4:20 PM on September 15, 2025. Never had such a delicious cheeseburger before, and I really enjoyed it. The flavors were perfectly balanced, and the amount of onions and pickles were also nice and warm. Congratulations to the team for this fantastic performance today. I'll definitely be getting a cheeseburger around this time again. DELICIOUS!

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Julius Van den berg . 2025-09-15

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What you expect from McDonald's

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J.P. Jong . 2025-09-14

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Just ordered two Mc Smart menus. I got two Cokes, so I assumed the food would be good too. Once home, I looked in the bag and there was only one French fry... How difficult is this job? This isn't the first time this has happened, so I paid full price but unfortunately, no food.

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Nigel Riet . 2025-09-13

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Poor service. No straws or sugar or milk or stirrers with milkshakes or coffee. You have to pick it up yourself and then wait for someone to come to the counter.

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Hans Van Der Leest . 2025-09-13

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Good for a quick bite and then on we go.....🚗

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Tia Meijer . 2025-09-12

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McDonald's is like McDonald's, but they save on tomato salads, instead of cocktail tomatoes they use tomato slices 😂 (Ron, feel free to lend me something), the service is almost empty, so I waited a bit long, apart from that everything is fine, tasty, nice and clean.

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karol galuba . 2025-09-11

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Busy, but otherwise as a McDonald's should be.

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sAner . 2025-09-08

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Very friendly, helpful staff. The restaurant is very clean. There are plenty of parking spaces. The food tastes like usual at McDonald's.

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Pascal . 2025-09-08

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Unfortunately they lost the order but the food was good.

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John Groenestein . 2025-09-07

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It was pleasantly busy, and the food flowed smoothly. We ordered menus for five people, which cost us €75 less. The food arrived promptly and efficiently. The burgers were all lukewarm to cold, and the fries were reasonably warm, but limp. Not that the food wasn't flowing properly, but how could the food be so bad? For that price, you should at least expect some quality and hot food. The average snack bar does much better for less, which is a real shame.

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Jorryt de Vries . 2025-08-31

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Multiple errors in the McDrive.

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Lisa Haandrikman . 2025-08-30

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I was 3rd in line at the mac drive thru and had to wait 25 minutes for a cup of coffee that I ordered with sugar and milk, while the staff went to smoke in the parking lot, I also got my coffee without milk and sugar.

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Eddy . 2025-08-27

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Today, August 26, 2025 I went to the bathroom before dinner, and the toilet seat wasn't secured. It shifted, causing a shift in my back. I'm a back patient, and I was happy about that. I immediately told a cashier to close the door or have it repaired. He said he would pass it on to the manager. I hope it actually happened, because I'm now in agony. 😡

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Angelique Sleutel . 2025-08-26

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I'm truly speechless. I arrived here at 8 p.m. on Sunday evening, ordered a McFlurry and a drink, and the wait was an hour! A great fast-food concept when you could have gotten a three-course meal somewhere else in the meantime. There was also a problem with the order, which meant the payment didn't go through.

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Ciaran Oosterhof . 2025-08-24

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We had to wait an hour for our food because it was crowded, which wasn't noticed until it was too late and wasn't addressed until too late. We'll never come here again.

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Lizelotte Homburg . 2025-08-24

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why are you putting cheese snacks in my nugget container?

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Natasha Gloria . 2025-08-22

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It was very busy and yet my hamburger bun was cold and the fries just barely cooked.

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roel bieman . 2025-08-22

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It's a shame that AMEX isn't (yet) a payment option. It's high time this was implemented in the rest of the country, not just the north.

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Alfred L.C. Arrindell . 2025-08-21

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Ordered through the McDrive. The employee was downright curt and didn't communicate clearly. Then, fries sauce was added without asking and I was charged. Straws were missing. A double quarter-pounder was replaced with a single quarter-pounder (though, of course, I was charged for double). And then some burgers were simply forgotten. They were ripped off for at least ten euros. A nice business concept, because most McDrive customers are back on the highway within two minutes. A truly lousy experience.

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Henk Korlaar . 2025-08-21

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No waiting times, friendly and helpful staff.

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F. Filips . 2025-08-20

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Person wax not customer friendly, very curt.

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Daniëlle . 2025-08-19

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I went here with friends this weekend for a quick bite to eat. After my friends had all finished eating, my food still wasn't ready. I asked for a refund, and they said it was already ready, even though I spent almost 40 minutes staring at the screen before even seeing my number. After a bit of nagging, they did get my money back, but it's a shame it happened this way!

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Samuel Deetman . 2025-08-19

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Fine but a shame about the cold fries...

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Debi . 2025-08-18

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Lukewarm fries. Fish burger was fine.

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Lina Hendriks . 2025-08-17

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Press and you have to report via a PC on the wall what you want via MC drive it would have been easier but also takes a long time0

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Rene Bergh . 2025-08-16

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Drama, and totally unsuitable management/team leaders

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Nadiem Zaman . 2025-08-15

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Then you order something and they bring it over. Then you wait 15 minutes because it's just waiting at the counter instead of your plate so they can bring it to you.

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f vdv . 2025-08-10

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Top location for this chain. 🍔🍟😋

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Michel van der Burch . 2025-08-10

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Very busy, lots of mistakes made. Limited seating and not very clean. The food was warm, though.

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Sander van Dijk . 2025-08-09

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Every time something is forgotten

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Vrony Grotenhuis . 2025-08-07

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DO NOT GO TO THIS MCDONALDS AND TAKE THE NEXT ONE‼‼‼ The food was inedible and took way too long

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ger Nig . 2025-08-07

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This isn't good. I had to wait an hour, and when I asked, "Where's the food?" she replied, "Take it easy, it'll be right there." Fast food, they say.

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Thomas Bosch . 2025-08-07

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When I was missing, I thought I'd quickly order a burger. It never arrived. A HAMBURGER. It doesn't take an hour to make something that cold and disgusting. Shame.

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Jeffrey De Vermiste . 2025-08-07

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Waiting an hour for a cold hamburger. Skip this McDonald's!

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Cp Gooner Sigma . 2025-08-07

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30 minutes after our food arrived. "Fast" food, yeah. The food was also cold and the staff weren't helpful. You're better off driving on and getting KFC or going home.

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KinderLikker NickKers . 2025-08-07

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Fast but everything cold, limp and wrong burger.

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Maroesja De Jong . 2025-08-06

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Noisy. Lots of people, but they cook fast.

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Ivan Meshkov (Madcon) . 2025-08-05

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Good and clean. Also the toilets

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Gerrit Van Der Wouden . 2025-08-05

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Four ladies enjoyed a cup of coffee here, and it was a weak cup. We reported this and were offered two more coffees as compensation. We didn't use this option. There were four of us. We're not used to this from McDonald's. Normally, the coffee is good.

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Marian Smith . 2025-08-04

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A very neat location, both inside and outside. Plenty of parking.

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Remco Jongejans . 2025-08-02

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Orders are being waited on longer than usual at McDonald's. Several people had errors in their orders.

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Lisanne Kaak . 2025-07-31

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I don't find it very tasty when I see the rats running across the parking lot, and also right in front of the main entrance, it gives me a bad feeling, and then I'm done eating!!!

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Rein vd Well . 2025-07-31

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With a large number of customers, the wait time was almost half an hour. And I wanted a quick meal before work at any fast-food restaurant. ...

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Łukasz Stawicki . 2025-07-30

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If you go through the drive through you really have to check your order because there is always something missing, sometimes sauce, sometimes whole burgers or the box of nuggets... it's just like that every time... Sometimes I forget to check and on the way I think, now it will be right this time but nooooo... it is never right, you should give the management the responsibility and do something about it... Every time something is missing, keep track of it when people come back and then do something about it, talk to the person who is missing.

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Dennis Johannisse . 2025-07-29

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McDonald's promised freshly made burgers. It was very busy so you would think that everything would be hot but the burgers were luke warm.

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Rob . 2025-07-28

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Just McDonald's. Fairly new. Egg McMuffin still a hit. Oh yeah, the fast charger doesn't work.

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Mo _enzo . 2025-07-28

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It's surprising how different a chain like McDonald's can be from location to location. The most unfortunate thing is that, after the renovation in March 2025, the atmosphere hasn't improved. The staff is especially clumsy, and due to the limited number of employees who speak Dutch, careless mistakes are constantly made. It's best to avoid this place during peak hours. Irritation among both visitors and staff is clearly evident.

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Astrid Kamans . 2025-07-26

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Regular Mac, located outside on an industrial estate, it wasn't too busy a week ago

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John Hover . 2025-07-24

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We went through the drive-thru here with colleagues, but we were quickly shocked that we had to wait over half an hour for a meager order. Once we started our meal, my colleague was quite taken aback by the fact that the fries were likely overly salted. They were also missing the fries sauce twice, which made the saltiness of the fries even more noticeable. Taking all this into account, I give this McDonald's a well-deserved 2 stars. I highly recommend everyone to stop by.

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Benjamin de Bruijn . 2025-07-23

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We were turned away from this restaurant because people supposedly had to wait an hour for their orders. Normally, I'd wait three hours for a delicious chicken 20, so this really affected me.

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Liam Baarssen . 2025-07-23

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Very busy on Sunday evening, also McDrive.

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Kees-Jan Riemersma . 2025-07-21

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Friendly and helpful staff. Fast service and delicious, hot food.

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Rob Gerritsen . 2025-07-19

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