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4,0

Gebaseerd op 960 reviews gevonden in 2 websites

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Nº 165 op 248 op Hilversum

Nº 3 van 4 Japans restaurant op Hilversum

Score

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Very tasty food and friendly people

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De masseur Hilversum . 2026-10-13

MEER OPMERKINGEN IN Google

The food at MOJO Hilversum was fine. Unfortunately, the staff did not come across as very friendly to us, but what stuck with us most was the way our 6-year-old grandson was treated. He has major problems with food and literally eats almost nothing. At home, he is therefore only given things that we know he *can* eat. Because MOJO does not have anything he eats, my daughter had already clearly explained this when making the reservation. Moreover, it was his grandfather's 60th birthday, so naturally we really wanted him to be there, even if he wouldn't be eating with us. Nevertheless, it was stated that €25 had to be paid for him without exception. My daughter was even called back later to make it clear once again that she needed to be aware that payment was required for him, even if he didn't eat anything. It is absolutely not about that €25 for us. What bothers us most is the way this was handled. Not a single bit of understanding or consideration, even though the situation had been explained very clearly beforehand. Especially from a 6-year-old, we had expected a bit more humanity and understanding. Unfortunately, this left an unpleasant aftertaste on a day that was supposed to be festive. It is a real shame, because we were satisfied with the food itself.

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Thea van Veenschoten . 2026-08-30

MEER OPMERKINGEN IN Google

Jesus, that's terrible!! You make a reservation. You look forward to a nice dinner with a group! And upon arrival, you see that the place is closed because they are on vacation!!!!!!! THEN YOU JUST CANCEL YOUR RESERVATIONS!! We are really NOT satisfied. So there we were, standing in front of a closed door! And then to receive an email thanking us for coming and describing our experience… Surely you could just send an automatic cancellation message 🤷‍♀️

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L . 2026-08-17

MEER OPMERKINGEN IN Google

Tasty fish sushi, just a shame that the halal certificates are not up to date.

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Ayman Yahyati . 2026-07-12

MEER OPMERKINGEN IN Google

I sat next to a table of a large family with many children who just kept running around and playing! Very nice, but not in a restaurant!! They looked like play kids there!! I mentioned it, but it wasn't resolved by the management! They try to project an image of class, but I am very disappointed!!

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Marc Visser . 2026-07-05

MEER OPMERKINGEN IN Google

We went for dinner at Mojo in Hilversum yesterday. Unfortunately, our experience was not good. To start on a positive note: the staff was friendly and clearly did their best. The ordering system also worked well, and the speed at which the dishes arrived was fine. However, you could tell that the staff was quite young and inexperienced. Upon arrival, our table was cleaned with cleaning solution, but the solution was sprayed directly onto the table and came into contact with the soy sauce bottle, among other things. When we asked for a new bottle, because we did not want to use soy sauce that might have cleaning solution on it, we were given a bottle from another table. Additionally, the table was not properly wiped down with a wet cloth afterwards, leaving cleaning solution behind. That does not feel fresh, especially in a restaurant where you eat with chopsticks and those chopsticks sometimes touch the table. We also had doubts about the quality of some products. The salmon on the nigiri appeared to be smoked salmon instead of fresh sashimi salmon. The forest fruits in our drink were clearly frozen fruit, and the calamari did not smell fresh. At the end, we left several dishes untouched because it didn't feel right to finish them. Normally, I don't post a negative review after a poor experience; I simply wouldn't be quick to visit a restaurant again. In this case, however, I feel it is important to provide feedback, because I developed diarrhea after the visit and my mother also became quite ill. Of course, I cannot say with certainty exactly what caused it, but combined with our experience at the table and the doubts about the freshness of some products, I find this concerning. Unfortunately, this was not a good experience for me. I hope Mojo takes this feedback seriously, especially regarding hygiene, product freshness, and the guidance of young staff. P.S. I also found the price-quality ratio to be very poor; ayce was around 40.00, while many products cost extra.

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Mustafa Tapan . 2026-06-11

MEER OPMERKINGEN IN Google

Terrible experience, very expensive, food was not fresh at all... Never again!

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Miguel Moreno . 2026-06-06

MEER OPMERKINGEN IN Google

On a very busy night (mother's day) when we noticed a small mistake in a takeaway order, they still went out of their way to help us quickly. Much appreciated. And pretty delicious food:-)

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Eric Rutgrink . 2026-05-10

MEER OPMERKINGEN IN Google

After tried a few restaurants in Hilversum city center, only 3 restaurants in Hilversum we frequently dined in and Mojo is one of them. It has never disappointed us.The sushi is consistently fresh and flavorful (i like the paling maki and salmon roll with roomkaas the most), and the rest of the menu is just as enjoyable. Despite the quick service, the dishes never feel rushed—quality and authentic Asian flavors are clearly a priority. It’s also nice to see the menu evolve slightly each year, with new dishes being introduced to keep things interesting. One experience really stood out: last year, I accidentally left my purse behind and only realized it two days later. The owner had kept it safe and even tried to contact me using the phone number inside. When I returned, everything was exactly as I left it, including the cash. That level of honesty and care truly reflects the kind of place this is.

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Shao Penny . 2026-04-25

MEER OPMERKINGEN IN Google

Always received very kindly, and the service speed suits both busy and less busy times. By the way, regarding the food: always thoroughly enjoyed!

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Seyma Acar-Sariay . 2026-04-16

MEER OPMERKINGEN IN Google

Everything was great and the service was fast; the price-quality ratio was more than satisfactory.

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Hayri Esim . 2026-04-14

MEER OPMERKINGEN IN Google

Rarely have I experienced such a poorly organized evening at a restaurant, where the management dismisses complaints with scorn and even tries to ridicule you as a customer. Summary: – Chaotic service and extremely long wait times – Poor quality food (even had to leave sashimi untouched for an extra charge) – Management that does not take complaints seriously, dismisses them with scorn, and then also tries to ridicule you in front of other guests. Very unprofessional. Our advice: never go here! Read below what happened to us. ⸻ What a huge disappointment. My daughter knew MOJO Hilversum as a good restaurant and convinced us to eat here. At the end of the evening, she apologized to us several times because she clearly felt guilty for taking us here. What we experienced here was a combination of poor organization, long wait times, poor food quality, and management that has absolutely no idea how to treat customers. To start with, the entire ordering system was completely chaotic. You are allowed to order a number of dishes per round, but dishes from the first round didn't arrive until the second or third round, or sometimes not at all. We simply never received some dishes. Moreover, it took an extremely long time before anything was served at all. The table next to us (four people) visibly had the same experience: during dinner, there were also complaints about the waiting times and the service there. Furthermore, the quality of the food was downright poor. Because we are enthusiasts, we ordered sashimi separately (for an extra charge), but we left it untouched because it tasted sour and seemed almost spoiled. That is truly unacceptable for a restaurant that presents itself as a Japanese sushi restaurant. Drinks also took forever. Our last drink, a cassis, still hadn't arrived after more than twenty minutes. Eventually, I walked over to the bar myself to ask where it was. The response was simply: “Sorry, it’s sold out.” Not a single attempt was made to mention this earlier or to offer an alternative. When paying the bill, I expressed my dissatisfaction to a woman who looked like a manager or owner. What followed was perhaps the most astonishing part of the entire evening. My complaint was dismissed almost immediately. According to her, the poor service was due to it being busy, and she could not take my complaint seriously because I was supposedly the only one who had complained that evening. The way this was said was downright mocking and disrespectful. Instead of taking a complaint seriously or seeking a solution, the response was visibly defensive and condescending. If this is how management handles complaints, it speaks volumes about the level of customer service in this restaurant. As if that weren't enough, she then walked over to other guests to ridicule me. That behavior is not only unprofessional but also downright shameful for someone representing a restaurant. This restaurant seems to have its organization completely out of order. We will not be returning here. - - - - - Update following response from the owner Unfortunately, your response confirms exactly what we experienced that evening: our complaint is once again being largely rationalized away rather than taken seriously. Frankly, that was to be expected given the unprofessional manner in which you spoke to us that evening. Placing the blame on the guest is unprofessional, and that is exactly what we are now reading in several other reviews as well. What I have described is therefore no longer an isolated incident, but a sign of a deeper underlying problem regarding how guests and feedback are handled. It is a pity that you are not using this experience to reflect on the service and treatment of guests. As a result, your apologies do not come across as sincere.

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Philippe Schulman . 2026-03-15

MEER OPMERKINGEN IN Google

the food is OK, but they put more carbs than protein. They also put a lot of salt, which makes you thirsty, I wanted to order tap water and the waiter told me that they are not allowed to serve item outside the menu (tap water is not in .menu). The bottle water is 2.9€ for 200ml. This is sad :(

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Jean Neige . 2026-03-01

MEER OPMERKINGEN IN Google

This place has severely gone down hill since we had it last year. The menu is smaller for one thing. Second, the service was awful, we ordered our first round and only saw 2 of those dishes for the entire night (out of 15). So we kept ordering on our new rounds, but every time at least 5 dishes just would never show up, and would show up so late that we had forgotten we had even ordered them. I find it a disgusting way to scam customers at this kind of concept restaurant - all you can eat, but we will make more money off of you by just never bringing you what you order. Way too expensive for this shit.

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Martina Lalova . 2026-02-02

MEER OPMERKINGEN IN Google

The owner or manager, The Japanese lady, is just horrible. The good is in general okay but her attitude and service are awful. Never again.

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Tjeerd Kools . 2026-02-01

MEER OPMERKINGEN IN Google

We had a reservation for 7:30 PM, but we weren't allowed to start eating until 7:54 PM—and only after insisting several times. A terribly bad start. Once at the table, we found the wrong tablet, which clearly belonged to the previous guest and didn't even work. After that, it took even longer for anything to finally get started. After more than half an hour, we finally received only one of the 15 dishes from our initial order. After that, the wait was consistently terrible: each dish took about half an hour to arrive. Also truly bizarre: the soy sauce was empty. When we pointed this out, a staff member simply said, "Sorry, we're out of it." While other tables clearly still had plenty. They simply didn't bother to fix it. What made it all worse was the laconic, disinterested attitude of the staff. No apologies, no solution, no sense of service. In addition, all sorts of things went wrong with orders: we even received dishes from other tables, including a crème brûlée as our first course... that speaks volumes about how chaotic it all was. All in all: poor organization, slow food, and zero service. Never again for us.

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Fouad . 2026-01-24

MEER OPMERKINGEN IN Google

It used to be great. Now, but never again. Due to the busy kitchen, orders weren't delivered. Little flavor, and because the door was open, it was freezing cold and there was a lot of draft. No, it's way too expensive for what you get. We used to enjoy going, but now we choose a real restaurant.

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Eric Termeulen . 2026-01-17

MEER OPMERKINGEN IN Google

Delicious food and very fast service

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Willem Brinkman . 2026-01-09

MEER OPMERKINGEN IN Google

Delicious food with the familiar concept: you can order unlimited dishes over a two-hour period. A maximum of five dishes per person, with five-minute breaks between them. The staff is clearly inexperienced and doesn't handle crowds well. This creates a hurried and impersonal atmosphere.

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Gideon van Zoest . 2025-12-28

MEER OPMERKINGEN IN Google

The food was delicious. There's a wide selection of different dishes and sushi. The staff is friendly and helpful, and they stop by regularly. We had a wonderful meal here!

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Daisy W . 2025-12-15

MEER OPMERKINGEN IN Google

Had a delicious meal! Service was quick and friendly. Nice and quiet on Monday evening. But still plenty of customers inside.

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Marieke . 2025-12-15

MEER OPMERKINGEN IN Google

I order sushi quite often there. Good sushi and nice service.

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Svetlana Blokhnina . 2025-12-14

MEER OPMERKINGEN IN Google

Mojo Japanese Kitchen really surprised us in a positive way. The all-you-can-eat concept is clearly structured and a lot of fun. Ordering via tablet works flawlessly – quick, intuitive, and without any unnecessary waiting. The selection is extensive, and the quality of the dishes is consistently excellent. Everything is freshly prepared and presented beautifully. A particular plus: Vegetarians and those who don't like fish will also find plenty to enjoy. There are enough varied and delicious options besides sushi and fish dishes. The service is friendly and efficient, and the ambiance is modern and pleasant. All in all: A very good Japanese all-you-can-eat experience in Hilversum. We'll definitely be back.

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Kevin Hodapp . 2025-11-30

MEER OPMERKINGEN IN Google

Delicious sushi, fast service. Really nothing to complain about.

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christian geleijn . 2025-11-27

MEER OPMERKINGEN IN Google

Delicious food! Highly recommended

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Sharina Shien . 2025-11-17

MEER OPMERKINGEN IN Google

The owner is a nasty person who only thinks about money. I'll never come back here!

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Willem Peters . 2025-11-12

MEER OPMERKINGEN IN Google

This is awful! Such a disorganized mess. The food was terrible...I actually got sick. The price is completely out of line with what you get. I would definitely advise people to never go here...unless you want to get sick. Food is just thrown on the table, and you're left to figure it out.

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Gerrit Broekhuizen . 2025-11-08

MEER OPMERKINGEN IN Google

The food was often late. The owner doesn't tolerate criticism or feedback and is a truly disgusting piece of shit. After years of wasting money here, we won't be back.

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tabe Turkije . 2025-11-03

MEER OPMERKINGEN IN Google

The service was very disappointing today, and the owner couldn't stand it and charged extra without mentioning it. When we confronted her about the poor service and the food being served late and incorrectly, she told us not to complain because we'd get it anyway. The service was terrible, and the owner is incredibly unfriendly. A good example for the staff. Charging 0.10 cents for a plastic cup without mentioning it, and then constantly insisting it wasn't free, but that wasn't the message. She told us it would be included in the bill when we asked, not secretly adding it to the bill. That's not how you do it. When confronted, she hides behind the excuse that it wasn't free. The service was included, but we didn't get it. A hidden camera is on.

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Mr. Sloper . 2025-11-02

MEER OPMERKINGEN IN Google

Super tasty food, good service, definitely recommended!

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Kim van Lier . 2025-10-31

MEER OPMERKINGEN IN Google

We're regulars here. Yesterday, October 25, 2025, we were shocked by what we witnessed. The waitstaff have earphones they use to communicate with each other. I heard one staff member laughingly say to another, "Hey, what's this man saying!" (referring to another staff member) "When is it okay to spit in a Turkish woman's face?" I couldn't believe my ears. I took the staff member aside and asked for clarification. He said another staff member had said this, not him. He was simply referring to it. When I asked who the staff member in question was, he didn't know. I also reported this to the manager on duty and told him it was absolutely unacceptable. On some days, more than half of the customers are Muslims. He indicated that he had missed it and hadn't "noticed" it through his walkie-talkie/earpiece. I asked him to find the staff member in question and speak to him about it. He told me that he wasn't the right person for this and that I should report it to the owner. He did, however, apologize for the incident. My question to the owners of Mojo Hilversum: Is this how you communicate among yourselves about the Muslim women present while serving them? Jokes about spitting in their faces if they have a mustache? I'd like to see the reaction of the person/owner who feels called upon to address this. See the attached photo of the bill and the feedback I provided on the tablet.

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V . 2025-10-25

MEER OPMERKINGEN IN Google

Great restaurant Mojo in Hilversum. Superbly prepared food, excellent service, and a quick table service, 5 minutes, but the noodles arrived late, no complaints, great food. Great staff. Mojo restaurant in Hilversum was fantastic.

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Chanel Qarsak Panjsher Tv . 2025-10-17

MEER OPMERKINGEN IN Google

The manager was a woman, and she started yelling in the middle of the restaurant at her coworker who had given me the wrong message. Everyone looked at them, and I felt truly sorry for him working for her. Treat your coworker well if you're reading this!

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Q_ssenna . 2025-10-04

MEER OPMERKINGEN IN Google

very good food and excellent service and affordable price.

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Elizandra Pereira Piva . 2025-09-24

MEER OPMERKINGEN IN Google

Mojo is always reliable in the quality of its dishes.

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Chris de Bruin . 2025-09-22

MEER OPMERKINGEN IN Google

The food was mediocre, and one of thousands. The staff is quick enough, but there's little interaction, and everything is ordered and done via tablet. Worst of all, all four of us had stomach problems and were glued to the stove until 4 a.m., which is quite worrying. And with two adults and two kids, €210 is a lot to pay for something to get sick.

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Richard Stam . 2025-09-08

MEER OPMERKINGEN IN Google

Terrible service: We ordered food for four people, which we do quite often at Mojo. The crispy sushi was completely empty (see picture). This can, of course, happen when you have food delivered. After a phone call, we received a new portion (provided we returned the old one). After the new portion was delivered (which was delicious!), we were called again (three times) while we were eating. She said they couldn't have delivered it like that. In other words, we made it look that way ourselves... After a long phone call during which she kept insisting they couldn't do anything about it (that it was actually our fault), the call was disconnected. The woman who spoke to us was downright rude and actually quite antisocial. Even if we had done this ourselves (I don't know why, but oh well), you don't treat your customers like that. We've been ordering from them for years. This woman is giving Mojo's delicious sushi a bad reputation. I'll respond to MoJo's comment below. It's not possible to reply to answers within Google. Response from Mojo: Dear Veldmeijer family, If the entire crispy sushi roll fell out and one was eaten, why didn't you call right away? We simply delivered four more. We've been here for almost eight years, and it's normal for a little crispy sushi to fall out—it's crumbly sushi, after all—but for everything to fall out is almost impossible. How we got it back with three pieces of sushi and whole crumbs of crispy sushi that had completely fallen out is simply impossible. Unfortunately, I can't upload a photo; otherwise, I would have posted it for you. Team Mojo My response: With this response, you're giving us the impression we did something wrong, but that's not the case. We told you by phone that we tried to eat one piece of sushi, which wasn't possible, and that we're therefore returning one less piece of sushi. That was okay! We also understand that a crunchy sushi roll is crumbly and therefore can't be delivered 100% perfectly. You've been here for eight years, and that's how long we've been eating sushi. I don't think it matters whether something went wrong during preparation, transport, or delivery. What matters is that you resolve it properly. Oh, yes, you did a good job with a new order of crunchy sushi. You were almost there. Then you call again (in a rude tone) to blame someone else. And that's where it went wrong. But this response to our review speaks volumes, unfortunately.

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Jelte Veldmeijer . 2025-08-27

MEER OPMERKINGEN IN Google

The portions are different/ smaller nowadays. The food still taste delicious.

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Andy . 2025-08-09

MEER OPMERKINGEN IN Google

The food was delicious, the sushi was really good! The only downside was that the meat dishes were very similar in terms of flavor (sauce).

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Carina Veerman . 2025-07-23

MEER OPMERKINGEN IN Google

Little variety. It used to be better. And paying an extra euro for a lamb chop. It's really gone downhill. Also, no more spekkoek. Other restaurants do this and don't charge extra. You've already raised the price, but then you offer even less on the menu. A real missed opportunity.

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Jeffrey de Wit van H. . 2025-07-12

MEER OPMERKINGEN IN Google

Great food. For the all you can eat principle it is a cozy location. Food comes really fast after ordering and with 5 dishes at a time your table is quickly full of food.

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Marcel Cornelissen . 2025-06-27

MEER OPMERKINGEN IN Google

The food was fine, only very unappetizing that from halfway through the evening they walk through the restaurant with a kitchen cart to collect the empty plates. This is thrown in a large gray plastic bin. Not something you want when you are still eating… We had a friendly boy who served us but every now and then ladies came by and threw the food on the table without saying anything. Otherwise we had a pleasant evening. The advantage of this restaurant is that the tables are not so close together!

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Sanne . 2025-06-26

MEER OPMERKINGEN IN Google

Delicious food, fun with kids, 8 and 12

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Wieneke Schuringa . 2025-06-16

MEER OPMERKINGEN IN Google

The manager has unnecessarily continued the discussion after we indicated that the Pepsi cola was served lukewarm. The lady stated that the cola was cold. We stated that it was the bottle that was served lukewarm. The fact that the glass was cold may be correct, that is because of the ice cubes. Unfortunately, the lady remains stuck in this, despite the fact that we have indicated several times that it was the bottle and not the poured glass. Afterwards, a new bottle was brought that was cold. Afterwards, the lady came back to this to state that the cola was cold. We then had to state again that it was the lukewarm bottle of Pepsi.

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yassin amr . 2025-06-15

MEER OPMERKINGEN IN Google

Very rich food and luxurious service

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sandra fuentes . 2025-05-29

MEER OPMERKINGEN IN Google

MOJO is one of my favorite all-you-can-eat restaurants. The price-quality ratio is great and the products are just a step better than many other places. They also have some unique menu items that you don't find everywhere, which makes it just that little bit more special. The restaurant itself looks modern and atmospheric, and I always like to come back here. Highly recommended!

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The Gompie . 2025-05-26

MEER OPMERKINGEN IN Google

Nice restaurant where you will be well received. Fast service! Food is tasty except for a few small dishes. Not all maki is equally tasty, the rice is a bit bland sometimes... recommended to do all you can eat. Even on Saturday evening there is still room.

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Reinier van der Wal . 2025-04-01

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Food was fine, but no water (only bottles while food was already 40 euros per person) really bad

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Gino Ramcharan . 2025-03-22

MEER OPMERKINGEN IN Google

Ayce menu is delicious and more than enough. What a shame is that you can't eat a la carte on weekends. Now, due to circumstances, we can only eat out together during the week.

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Ellen Grob . 2025-03-13

MEER OPMERKINGEN IN Google

I order 10 portions of chicken nuggets and I only get 1

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secret_ skylock . 2025-03-08

MEER OPMERKINGEN IN Google

Ate here upon invitation, food was fresh and tasted. Cleaning up went wrong a few times, but otherwise worth repeating

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Auke . 2025-03-05

MEER OPMERKINGEN IN Google

Delicious food and a cozy atmosphere!

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MC Voorn . 2025-02-25

MEER OPMERKINGEN IN Google

Tasty food, good price quality, but not all orders were received correctly and therefore not all were served. The concept of having a limited time is also not always for everyone.

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Jorrian Piek . 2025-02-23

MEER OPMERKINGEN IN Google

normaal gesproken ging het altijd goed en lekker en ze kennen ons fam glazemaker maar de laatste keer was het niks de inktvisringen taai onvriendelijke personeel en vergaten diverse gerechten die we besteld hadden en mijn dochter was nog bezig met het toetje werd de tafel al schoongemaakt en sausen te snel weg gehaald het was echt niks

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Mobile03166205272 . 2025-02-23

MEER OPMERKINGEN IN TripAdvisor

For Valentine's Day we made a reservation at Mojo in Hilversum on the advice of friends. An all you can eat concept where you can eat for 2 hours. Drinks must be charged separately. Unfortunately, this experience for us was not like theirs. We had to speak to someone after 40 minutes to ask if our first order had gone through. We sent several dishes back here for the first time. Firstly because the dishes were really cold, dishes that we had not ordered. We also did not receive a lot of food that we had ordered. We don't complain easily, but this really hit everything. We had a view of the kitchen and the kitchen was moving far too fast for the service. There was so much food on the counter. Furthermore, the environment was fine and the service was okay, but could certainly be better. We heard afterwards that this problem occurs when it is busy there (it shouldn't happen, of course) so we definitely want to eat there again when it is quiet and then give an opinion again. The sushi they had was different from other restaurants. And they also had different types of hot dishes than the standard. Everything else looked good too. Well, we'll go again during the week and come back to it. But here is our review for now.

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Karperschaken . 2025-02-16

MEER OPMERKINGEN IN Google

Due to the popularity of Valentine's Day, the owner was too eager to accept reservations and should be ashamed of both the staff and the customers, but all credit goes to the staff who, despite the heavy crowds and long delays (around us we noticed that some customers had to wait up to an hour for their food, we ourselves also only received the first things after 45 minutes - not ideal given the format) did their utmost to ensure everything ran smoothly! It's a shame that the menu did not match what we had seen online, MOJO Hilversum is not particularly vegan-friendly :) I now see the link to the menu under the Hilversum branch also refers to a menu from the Utrecht branch, perhaps something is going wrong there.

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Anique . 2025-02-15

MEER OPMERKINGEN IN Google

Waited 50 minutes for the first round of which we only got 2 things out of 6, it also took a long time for the food, we waited 30 minutes for the other rounds, (prawn crackers with satay I waited an hour, it's not about anything. Service wasn't very special, a bit hasty and it looks like they're about to resign, it wasn't worth my money, I think it's a nice Valentine's Day, but I could just as easily get the McDonald's and the drive would even have potential.

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S b . 2025-02-15

MEER OPMERKINGEN IN Google

All you can eat Sushi. Lot's of choice and variety. Very well accessible by train.

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Ruben Laane . 2025-02-07

MEER OPMERKINGEN IN Google

Good experience, friendly staff with quick service, there are enough options to make it work coming back in the future.

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magiceaglegames e . 2025-02-05

MEER OPMERKINGEN IN Google

Poor customer service, the staff is rude and was given dirty looks all the time, the food was not too bad in terms of taste, but I was not able to enjoy the atmosphere

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cansin ozbilen . 2025-02-02

MEER OPMERKINGEN IN Google

Had a very unpleasant experience with this company. What should have been a beautiful evening turns into a very unpleasant experience. While we are eating, the waiter spills hot tomato soup on my sister, her clothes and her new white coat. We were able to push her 2-year-old son away just in time. We were still in the middle of our dinner. Not even recovered from the shock, the manager arrives with an ATM and immediately wants to start processing the bill. We hadn't even finished eating. We were charged €100, which ruined the entire evening and they wanted to pay for the laundry in compensation. Yes, this happens often, says the manager. This company is all about money. I indicated that my sister should get her money back. And that she can have my money. After all, we hadn't finished eating. And sitting with wet clothes is not pleasant either. She refused this. We would have printed the bill ourselves, which is not true. She wants to kick us out of the restaurant asap. I don't even want to talk about the greasy food, dry sushi and the tasteless cocktails you get water. All the guests who saw this happen were in shock. Save yourself the trouble. They have enough excuses for all complaints. I'm definitely not the only one with such an experience here. If only I had known this earlier. Just look at the reviews for yourself.

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I A . 2025-01-28

MEER OPMERKINGEN IN Google

Super tasty food and staff was fast and friendly.

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Bjorn van der Neut . 2025-01-24

MEER OPMERKINGEN IN Google

Always enjoy the delicious food. It is very nice to be able to order via a tablet, which makes everything faster and easier. The chicken salad always makes us happy, it's really great! It's just a pity that there is no music in the background and that, if you sit close to the entrance, it can often be cold due to the door that constantly opens and closes.

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Sven Schuitemaker . 2025-01-20

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January 18, 2025 If you go out to eat once a year with the whole family of 6 people, then it is so bad. The food arrives very late during the first round and by the second round everything is cold or lukewarm and well done. At the end of round 3 we were fed up and we wanted to go and there were still things on the table from round 2. At the cash register they asked how I liked it, I said that I have never had such bad bad food and if they continue like this they will end up like sumo and that we never come back and asked if they did were able to do something with the voucher, the only thing she could say was that they were sorry and that it was very busy, but that was of no use to us because you wanted to end your day on a nice note, but it was now ruined and you had to wait another year. to wait.

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Kyaro Overvliet . 2025-01-18

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Fantastic sweet staff and especially come for the branch owner / manager ❤️ the sweetest. Food is always good too ❤️

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sadaf sadafi . 2025-01-09

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Today when we went to eat with family we were put in a super cold draft. Asked if there was another place. She says no, other side closed. We couldn't enjoy it. Very unfortunate. After I spoke to the staff, they said that's just how it is. She can't do anything. Food was very lukewarm and Shushi did not taste due to the cold. Advise everyone. Long live the Sumo.

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Safouan Ourarh . 2024-12-30

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Staff not friendly. One employee in particular who was extremely grumpy looked constantly irritated. Food is okay. Very expensive. I won't be back. Rather go to a customer-friendly restaurant

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Leena Bloem . 2024-12-27

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The restaurant looks nice and you think you are going to eat well... until you see a long black hair on your collar. I said very quietly to the employee so that other customers wouldn't hear, and they brought the same sushi again on a different board. And I thought okay, I won't make a big deal about it because it can happen. For dessert I ordered a fresh mint tea... suddenly my girlfriend says: what's in your glass? And yes, a very large worm! A WORM🤢 I called someone again and she said oh, I'll bring you a new one! And I thought oh no, that's going too far. I asked the manager and he came up with an excuse that it could happen. NO IT SHOULD NOT BE WORM I YOUR MINT TEA. And he said he will charge for drinks (2 glasses of water). After a whole discussion we couldn't come to a conclusion and I said you know what, you don't treat your customers like that. For example, you cannot operate a catering industry if two things happen that are not actually allowed in the catering industry. Also took a picture of the worm tea and said this will go on their review. Pay attention to what you get on your board there. DEFINITELY NOT RECOMMENDED!

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Fra H . 2024-12-25

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Wij hadden een reservering geplaatst bij Mojo Hilversum voor 6 personen om 18:30. Bij aankomst waren wij (nog) met z’n 5e, omdat de 6e persoon van een crematie kwam en het nog niet 100% zeker was dat hij in staat was om aan te schuiven. Wij wilde die mogelijkheid dan ook graag open houden voor hem (wij voelde ons overigens op dat moment niet verplicht om deze informatie te delen met het personeel). Ons werd een tafel voor 4 persoons aangewezen, waar er een extra stoel bij geschoven zou worden. Denk hierbij dat de tafels niet ruim zijn en wij bekend zijn met Mojo en weten hoe druk de tafel kan worden met de schaaltjes en kommetjes. Ook verwachtte wij misschien een 6e persoon en zou het niet handig geweest zijn als wij halverwege moesten opstaan. Wij verzochten het personeel ons aan te wijzen aan de gereserveerde tafel voor 6. Dit zou niet mogelijk zijn, omdat wij op dat moment met 5 waren. Als argument werd gebruikt dat als er in de loop van de avond een groep komt van 6, zij de tafel nodig hadden voor de groep. Dit is begrijpelijk, maar de tafel van 6 hebben wij al sinds 1 uur vanmiddag gereserveerd. Dit liep helaas uit tot een discussie en nam een ander personeelslid dit over (wij noemen haar even “the big boss”. The big boss stond ons niet te woord en mopperde al gauw dat wij de tafel voor 6 krijgen. Het was inmiddels al 18:40 en werden wij verwezen naar de bar, omdat onze (al gereserveerde tafel) nog niet klaar stond. Een vriendelijke jonge man tilde wat tafels op en maakte het voor ons in orde. Wij namen plaats en the big boss mededeelde ons dat wij moeten betalen voor 6 personen ongeacht de 6e persoon aanwezig is of niet. Hier gingen wij niet mee akkoord, waardoor zij besloten ons niet te bedienen tot de 6e persoon aanwezig was. Ons werd verteld dat er meerdere groepen van 5 aan een tafel van 4 zaten en ze een ieder gelijk behandelen. Echter zagen wij groepen van 5 aan 6 persoons tafels. Of wij nou met z’n 5e of 3 en 2 man waren, zouden de tafels nog steeds bezet zijn. Is het echt zo een ramp om dan 5 personen aan een 6 persoons tafel te plaatsen? Met de gedachte dat de 6e nog kan komen? En als wij moeten betalen voor 6 personen, omdat het een 6 persoons tafel is, mogen wij dan ook voor 4 betalen aan een 4 persoons tafel? Terwijl wij zaten en niet bediend werden hebben wij de 6e persoon die uiteindelijk besloot aan te schuiven de situatie verteld en was het helaas niet meer een situatie waar hij wilde zijn na een crematie. Ondanks dat wij dit wisten, bleven wij aan de tafel zitten. Wij hebben de tafel bezet gehouden tot 20:15. Dit houdt in dat zij alsnog de 6 persoons tafel (die wij gereserveerd hadden) niet konden geven aan “mocht er misschien een groep van 6 komen” en hebben zij ons niks in rekening kunnen brengen, gezien wij niet mochten eten. Wij hadden ondertussen een reservering geplaatst bij Sumo op 2 min afstand van Mojo waar wij van harte welkom werden ontvangen en alsnog een fijne avond hebben gehad met lekker eten. Helaas is het te zien dat zij zonder begrip of besef van hun niet altijd gepaste service, bot reageren op overige negatieve reviews. Dit bevestigt dan ook de geplaatste negatieve reviews van klanten. Goed bezig Mojo

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Simone L . 2024-12-20

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Don't come back here again! Firstly, we were dumped all the way in the back part where you sit completely alone (nice and cozy). Food was very average. Salmon well done and dry, prawn crackers with satay are served without satay sauce. The wrong dishes are brought to you and afterwards you are told that certain dishes are not available. You pay almost €40 for that!! Next time we'll go to an ala carte restaurant where you get value for your money. Bad restaurant won't come back! Response to response from owner! Very unwise to introduce new dishes during the busiest time of the year! Perhaps I should read carefully why I am dissatisfied and not come up with all kinds of lame excuses, such as the problems with ordering iPads and that those companies are not open just before Christmas. By “justifying” the complaints, it only shows that you don't give a damn about your guests' input!

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E-Forest Iam Kick . 2024-12-20

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My favorite restaurant for special moments. Definitely recommended👌

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Jochem Albrecht . 2024-12-18

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Good food, bad pornstar martini 😜

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Orhezi09 . 2024-12-15

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Friendly service! Very good food, everything came to the table quickly. Good service.

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Jose Ebbelaar . 2024-12-11

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Food was good. We had a takeaway the portions are generous and we will definitely be ordering there again. We order sweet and sour chicken which was great, gyoza chicken dumplings delicious and fried rice.

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Cherene Kruger . 2024-12-08

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In vergelijking met MoJo Utrecht was dit eten grotendeels een teleurstelling, helaas schoot de service ook niet boven verwachting. Daarnaast bestelde ik een mocktail zoals die ik in Utrecht gewend ben (pink lemonade). Echter was dit niet dezelfde als in Utrecht en ook niet hetzelfde zoals de foto op de menukaart aangeeft. De dame bij wie ik mijn klacht neerlegde (manager Linda) kwam met een slap excuus dat de aardbeien op zijn omdat de voorraad in Utrecht groter is, maar dat het verder exact hetzelfde is. Ik heb dit drankje vaak genoeg gedronken om te weten hoe het hoort te smaken. Kortom ik heb iets gekregen wat volgens het menu niet klopt en uit eigen ervaring ook niet klopt. Ondanks dit weigerde de dame om de volle glas die ik terug gaf niet terug te nemen en van de bon af te halen.

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Khalid e . 2024-12-07

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Erg lekkere sushi en andere gerechten. Het smaakt allemaal vers en ze hebben ook leuke combinaties. Wel vind ik het restaurant een heel klein beetje sfeerloos. Het ligt denk ik ook aan de plek waar je zit, maar het zou best iets knusser mogen. Vooral op een doordeweekse dag als het restaurant niet zo vol zit. Het voelde nu best leeg aan en dat doet wel af aan de sfeer. De bediening is erg vriendelijk en zorgen voor een leuke avond.

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JudithP89 . 2024-11-26

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Very customer unfriendly. Drinks order went wrong on their end, got the wrong type of beer. They then take the glass past 4 employees and hold it all in their hands and under their noses to confirm that it is indeed the wrong beer. That's why I didn't want to drink this beer anymore and wanted a new one. Which seemed very logical to me. This was not negotiable. Their argument was that it had not been drunk. That was not my point, but that 4 people hung their noses over this glass to be right. And he happily puts the glass back on the table as if nothing had happened. We won't come here anymore, unfriendly and especially the manager who doesn't even come to the table but lets her employees solve the problem.

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Robin Van hoof . 2024-11-25

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The best! Always tasty and fresh food. Greetings Ilay ❤️

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esmer seker . 2024-11-24

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Very tasty food. But not the tastiest sushi of my life

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dennis van dijk . 2024-11-17

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Made a reservation to sit in an alcove and that there was a birthday boy. Nothing was done with it, we were placed in a draughty, cramped and busy place. We were 5 people and were simply put at a small table for a maximum of 4 people. Still asked after this, but there was no other place! Then the trays were not removed on time, and some of the ordered food simply did not arrive! You pay €40.00 per person for this, but it is really not worth it. They should charge no more than €25.00 to €30.00 per person for this. The setting is also not very cozy. It's not worth your money, it's a real shame!

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Astrid . 2024-11-16

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Food was tasty, unfortunately no separate tablet for people with allergies or the so-called vegan disease haha ​​(indicated for waitress, but unfortunately...) But still very nice!

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K A . 2024-11-11

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I posted a review yesterday after I did not indicate an allergy upon arrival but in between. Well... I deleted it because you completely turned my story around! And then say in the response that I have turned the story around. Which I really think is bad. I got 3 pieces of dragon roll. I asked 3 times - in between -? To various waiters) whether it really wasn't eel due to an allergy (which seems to me to be taken seriously) and I was told every time that it was fiber dough after I asked in the kitchen. Never heard of it, so it must be. So I ate 2 pieces. Still, doubts arose again and I asked again. I looked at the order tablet again, it said nothing about the ingredients when you clicked on the roll that should have been there. So I asked again. Then the waiter came to me with big eyes: sorry, it is eel that is covering it. All your response is that I first ordered a special roll, then ate it, and then complained. That's not true. I asked immediately. What concerns me is that this company does not take a report of an allergy seriously enough. And things are said like: - I should have asked a head waiter instead of the 3 others. (Never heard of a head waiter either) - then you said that the waiter had not explained it properly to you several times. (Is this my fault?, no, but it is my problem now) - I should not assume that you only have salmon and tuna (I understand that, again not relevant) - Then I was told again that I should have filled in all allergies online when making the appointment. But I was taken as a surprise. If we had called before the appointment, we would not have been asked. It shouldn't matter whether I mention an allergy at the beginning or something ordered in the first round. Each time something different was added. and it wasn't the point. But I find it strange that your customer does not feel the need to pay for the entire evening because it is spit out again the same night due to the allergy, despite asking 3 times in between. The role was from round 1, we had only had 2 rounds when the 3rd round was served, which we did not eat anymore because we were only then told that it was eel. We didn't have any dessert or anything. We haven't eaten for even an hour. We stopped eating after that, of course THE POINT is that I declared that I was allergic BEFORE I finished my plate. and you unfairly me 3 times!! reassured me, so I ate it. And that the ingredients are not listed on the order tablet under the heading where they should be. This is genuinely dangerous But please respond again below with things that have nothing to do with my point instead of admitting a mistake and working on it

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Mandy Meijer . 2024-11-10

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Highly recommended! As a family we feel completely at home here. The manager creates a warm atmosphere, and the staff is incredibly friendly and attentive, even with allergies. There is so much choice that everyone will find something they like, and the sushi... it's really too tasty! Everything is fresh and served quickly. We would love to come back here.

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Dean en Mbappe . 2024-11-01

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We hadden telefonisch besteld. En we hebben het opgehaald , helaas waren zij de drinken vergeten . En de stokjes , daarnaast had ik gevraagd om extra wasabi en gember, helaas is extra bij hun minimaal dus ieder 2 zakjes van gember en wasabi . Gelijk gebeld toe bleek dat het drankje er niet bij zat .Eerst werd ja gezegd daarna een verhitte discussie met een mevrouw die heel graag haar gelijk wilde halen nadat ik meerdere malen heb gevraagd deze discussie niet te houden en me geld terug te geven . Was mevrouwtje er klaar mee omdat ik er niet meer liet uitpraten en ging ze onbeschoft op. Ja wij begrijpen dat we te ver weg wonen om een drankje na te brengen maar dan al die onzin dingetjes er aan hangen dat je het niet kan brengen en maar begripvol moeten zijn , sorry jullie fout jullie probleem. Maar niet bij Mojo daar staat hoog in het vandaal je gelijk te halen en de discussie te winnen en vervolgens kansloos op te hangen. Wij waren altijd groot fan van Mojo maar we komen nooit meer en naar geld kan ik fluiten .

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Carina V . 2024-10-20

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Normally I go there for the special edamame beans, but this time they were inedible. Had the sauce changed? In addition, they often forgot orders. Too bad... normally it's fantastic here.

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elena . 2024-10-18

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Had dinner with friends at Mojo Hilversum, a super nice restaurant and the food was very tasty. As a pregnant woman, I received a separate tablet from that of my friends, so I had a good overview of what I could eat. During the first round I received the dishes and it was mentioned that this was very nice for me, but in later rounds the food was placed mixed up and they did not say what was what, this was very confusing for us and it also became casual without saying anything. put it down on the corner of the table, a friend who was sitting there did not notice this, so she had her sleeves in the food. This was a shame, but we still had a pleasant evening! Food is good!

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Charlotte Veerman . 2024-10-13

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The choice is huge, the quality is guaranteed, the atmosphere of a football canteen ...

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Peter.H.G. van der Velde. (Stoffel.) . 2024-10-05

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Very tasty sushi for a fair price! The service was extremely fast and very friendly.

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Legolas Nosense . 2024-09-24

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Very good food and such quick service. At the beginning we were worried about how we should order, but luckily we solved that quickly 😄 We would be happy to come back.

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Christina K. . 2024-09-23

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"Het eten hier is fantastisch! Altijd heerlijk en vers bereid. Het personeel is super vriendelijk en behulpzaam, maar we hebben wel een favoriet: Ralph! Hij zorgt altijd voor een gezellige sfeer en maakt je avond compleet. De eigenaresse is ook geweldig, ze heet je van harte welkom en doet er alles aan om ervoor te zorgen dat je je thuis voelt. Zeker een aanrader! Ralph, mocht je dit lezen: namasté!"

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gamer d . 2024-09-13

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The sushi is super fresh, delivered quickly and the staff is very friendly. Nowhere in my hometown will you find such good sushi as at MOJO. Recommended to go if you like good sushi and are willing to pay a little more than the average sushi restaurants. This one is more than worth your money. And the atmosphere is great!

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Eva Diegelmann . 2024-08-25

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Tasty sushi and pleasant service

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Kries latchmansing . 2024-08-08

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If I could give 0 stars I would! Ate here today and had the worst service ever. Manager was absent and assistant manager could not help me further. I have been coming to this restaurant for years, but this is really the last time for me.

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Asma F . 2024-07-26

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We had a delicious meal, everything was super fresh, the service was also fast! We are very satisfied. Thanks for the nice evening!

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Dvr . 2024-07-25

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We enjoyed it, the food was very good…and we were served quickly and friendly…top place in Hilversum

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Paola Van koert . 2024-07-21

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Cozy atmosphere and always super tasty food, it's just a shame that the fried banana is a little different than what I'm normally used to 🤣

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Jasper Witkamp . 2024-07-18

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So I wanted to eat at the Mojo in Hilversum. We are offered a table in a corner, which is quite noisy. Yes, it is understandable that it is busy in a restaurant, but if there is an option to eat in peace, I would like to take advantage of it, so I politely ask if I can sit somewhere else. The gentleman indicated that it was not possible because the back part is "closed" I literally see people scattered everywhere so I ask again. The gentleman said that the manager doesn't like it blah blah "but I'm going to ask" the gentleman came back with no, unfortunately that's not possible. If there were no people sitting at the back part I would have understood it, but every part of the restaurant was used. The second time I experienced unfriendly service at the Mojo in Hilversum. The first time I swallowed it. The second time went a bit too far for me. I'm really starting to think that Mojo Hilversum has racist employees.

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Klaudia Lagerfield . 2024-07-09

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Very nice terms and super tasty sushi🍣 Highly recommended!

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Daphne Snippe . 2024-07-07

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We waren hier dineren met 3 stellen. De locatie is best okay enbhet was absoluut niet druk in het restaurant. Maar toe we vroegen of we aan het raam konden zitten was dat niet mogelijk. Daarna bestellen we 2x Gin tonic. Deze was erg zwak en had dus bijna geen smaak. Maar hij kost wel gewoon 11 euro per stuk. Ons advies, neem hier zeker geen cocktails want ze zijn zo zuinig met de alcohol dat de drankjes de prijs absoluut niet waard zijn. Bij de vraag aan de bar of er iets aan gedaan kon worden was het antwoord zonder pardon, NEE. Dit was zoals zij de drankjes maken dus het was prima. De bediening was ook verre van gezellig. En toen we naar huis gingen zei er niemand gedag. De eigenaren keken ons amper aan en negeerden ons. Zeker niet de ervaring die we gewend zijn van een goed restaurant. Dus gewoon dit restaurant links laten liggen. Heel erg jammer. Het eten was gelukkig wel okay waardoor het toch nog een okay avond was. Maar voor ruim 60 euro per persoon verwachten wij gewoon wat meer.

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Harald P . 2024-06-29

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An all you can eat exclusive drink. Excellent food. It all happens in quick succession, but that is understandable with this system. 2 hours should actually be 3 hours, if necessary order a little less. This will bring some rest to the pace of eating. Excellent wine choices.

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Hans van Sambeek . 2024-06-22

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