New York Pizza in Bijlmer Centrum (D,F,H)

Food was really good everything was top👌

Never order from there!! After waiting three hours, making nine phone calls, going to reception five times, and apparently having three freshly made pizzas, the place was finally closed. No one could tell me anything except lies. Let's see how they get my money back now.

Extremely disappointing experience. Ordered two pizzas that never arrived. The driver agreed to bring them upstairs but never showed up. Customer service then claimed they had tried calling and ringing my doorbell, despite there being no record of either. I spent over an hour on two separate phone calls just trying to get a refund, only to be repeatedly offered replacement pizzas that I no longer needed. I was eventually told to request my refund by email, which I did, and I still haven’t received any response. Absolutely unacceptable customer service. I paid for food I never received, and now I’m being ignored when asking for my money back. I wouldn’t recommend ordering from this location.

Very nice and efficient workers

I have been a customer at this pizzeria for years! The food is always delicious, the service is friendly and pleasant, and I feel like they have one of the fastest delivery services.

Amazing ppl. Amazing gluten free pizza

They have a very good place to eat. Recommended, very delicious food.

Super tasty pizzas with a crispy crust and fresh ingredients. The atmosphere in the shop is cozy and the staff is very friendly. I will definitely come back here more often!

Just picked up a pizza today at New York Pizza Hoekenrode from manager/team leader Divaynro. Top service, very friendly. The food was super tasty, everything was well distributed across the entire pizza, plus I got a student discount after showing my school bag. Definitely recommended.

Always on time! Always warm! And always tasty! Regards, Migi

Super tasty pizza, delivered quickly, and everything was nice and hot. Definitely worth ordering again!

Everything is yummy with New York pizza

Pizzas were tasty, staff was nice

Very nice place, pizza was flavorful and fluffy and crispy wing too, nice atmosphere, staff were polite

Very nice people who work indoors and can eat a really beautiful pizza.

The pizza was not cooked properly, and they don’t use any kind of gloves while preparing.

When I wanted to place my order, the employee didn't understand. He didn't know the options for the crusts and didn't know how to ring it up at the cash register. Of the 2 pizzas I ordered, 1 turned out well. The other was made again. When that pizza was finally ready 20 minutes later, it turned out not to be the right pizza yet, and way too much sauce was thrown on top. As a result, the pizza was inedible. Eventually, I got my money back for this pizza.

Very sweet boys. They are always helpful, quick, and friendly. This pizzeria is kept running by ‘children,’ but it works perfectly!

The pizza arrived quite quickly and was very tasty.

Happened multiple times now where my order got confirmed and they never show up. They set my order on being delivered and I wait for +2 hours. They don’t pick up the phone either and then they close so I can wake up to another refund in the morning and no pizza.

Delicious pizza, nice professional team, fast delivery, what more could you ask for?

This pizzeria has absolutely no respect for people's time. I ordered a pizza and it took almost two hours to arrive. I called them and it's always the same answer: they don't have enough staff and there's nothing they can do. They are extremely incompetent. I live 1km away from this pizzeria and yet I have to wait almost two hours to get my pizza. This has to stop! It's unacceptable! If they can't handle the job, it's better to close the establishment instead of playing around with people's time.

I am very disappointed with the service. I have been waiting for more than 2 hours for a pizza delivery, even though the restaurant is only 1 km from my home. This waiting time is completely unacceptable. Unfortunately, this was not a good experience.

Pizza was good and tasty. Not much too say. Try it if you want a hot slice on your trip

staffs working hard but it just takes way too slow man😭 maybe employ more staffs and work 3x faster than now

Ordered the pizza via uber eats. I called them 3 times to get update since 90minutes passed already. Then in 4th call, manager informed that my address and phone number were wrong which were provided by uber. But when I contacted Uber that they said to contact the shop back. After almost 2 hours, delivery guy arrived and he looked angry more than me who paid money and waiting for 2 hours. He did throw pizza in my hand. Altogether this is first and last to buy from this place

Terrible service! This store took more than 1 hr to deliver a single pizza despite me staying less than 10 minutes away by bike. This happened 2 times to me, on days where it is expected not to have many crowds(Mondays or Tuesdays).

Today ordered a BBQ chicken pizza, but unfortunately the taste was very disappointing.Also, during my last order, I chose a “buy 1 get 1” offer, but I only received one pizza instead of two, which was quite frustrating.

Their delivery system is not something you should count on. I placed an order and after 2 hours , there was never any sign of it on its way. Additionally, they did not pick up the phone to address this, so I did not get my order.

I ordered, I called very politely because the pizza was not arriving, he told, yes, in 20 minutes, I wait 20 minutes and I call again, and surprise! It's closed.

Absolutely terrible. I waited over an hour and a half for a pizza that arrived absolutely freezing. Not even lukewarm, absolutely freezing. And that at a place less than a 5-minute bike ride from the restaurant.

If you want to be somewhere on time, DEFINITELY DO NOT come here. The staff is constantly on their phones while preparing your order (which doesn't speed things up) and sighing, etc. Not recommended.

Ordered on-site and picked up. Very friendly staff and a 10-minute wait. Delicious pizza.

What a slow place. We had to wait a really long time, and after calling twice, they told us the delivery driver had supposedly been robbed. We finally asked the driver if this had actually happened, but he said the pizzas had to be remade, which is what we already suspected. A blatant lie. If you want your food on time, I recommend against ordering from here!

Don't order from here!!!! You simply don't receive your order. If you call after an hour to ask where your order is, they lie that there's a problem and that they're going to fix it. Then, an hour later, you call again, and it still hasn't arrived, and they use the same excuse again that they're going to fix it and deliver it. I waited two hours for my order for nothing. I'm hangry.

The pizza wasn't what I ordered. It was winter, it was broken, and the ice cream was missing from the delivery. I'm very dissatisfied.

Horrible wait times. Don't do it, go to another pizzeria.

The pizzas are delicious! One of the better NYPs in the Netherlands, in my opinion. Orders take a little longer, but they work hard.

Ordered a few servings of finger food, had to wait an hour. Half the order was forgotten. What a terrible place. The employees are still too lazy to put one foot in front of the other. NEVER AGAIN!!!

The hygiene is truly terrible. There were specks of dust and brown stuff in the pizza dough and flour on the counter, and he took it away without paying any attention 🤢 Four guys were hanging around. They were yelling in front of customers. Really not nice 😮 The pizzas were okay, but the service was fast, and I paid right away. I wouldn't come here again. And they really need to have their hygiene certificate checked.

I've rarely seen a pizzeria with so many incompetent people. There were nine of these people in the shop: two of them were working in slow motion, two were on their phones/opening their Snapchats, and the other five were entertaining each other. And this was during a quiet night. I have no idea what disastrous consequences this would have if it were ever busy. I waited an excruciatingly long time for my pizza, which, by New York pizza standards, was actually quite good. But yeah, how do you mess that up? I would strongly advise against getting food here, especially if you have to catch a bus in 30 minutes. There is an upside: while you have to wait for your next bus, you have a warm spot in the shop, because you get to wait another 20 minutes. Not the best move if you want to get home that same day. Give these people a kick in the ass and clean that place up, because it looks awful. Once again, the pizza itself was delicious, I picked it up. Best regards

I have ordered several times from here. They take about 2 hours to deliver a simple pizza. They dont answer at all. Also the service is really bad. Once they didnt even had sugar for an Oreo bread. let me say that again They didnt have SUGAR. Newyork pizza should really consider changing the way things work in this location

Dear [new york pizza ], On [1/11/2025], I placed an order around 20:00. When placing the order, I indicated that I would pay with the exact amount. Around 20:30, I received a call asking the same question, to which I confirmed once again that I would pay with the exact amount. I was then told that the delivery driver would leave immediately, even though the distance to my address is a maximum of five minutes. Around 21:00, I had to call myself to ask where my order was. I was then told that the order should have already been delivered. Subsequently, I was told that a new pizza would be made and delivered within 15 minutes, with only a drink as compensation. I find this very disappointing, especially since this is not the first time the service has been disappointing. I hope you take this seriously and come up with a suitable solution. Sincerely, ..

When you order a pizza, it's arriving 1H later, and most important COLD. Plus the delivery guy arrived and was handling the pizza on the side, ( if it would have been fresh, everything would have fall appart, but I guess he already knew that it was cold) TERRIBLE for the image of the brand.....

The most incompetent NYP in Amsterdam. It takes an hour and a half to deliver a pizza, it's cold, and it's not even the right pizza. Whoever's running this place should be fired, and the head office should really look into this. Disgraceful.

Tried to pick up the pizza at the requested time and then waited for over an hour in an empty store, smelled of chemicals and had to ask 3 times when my pizzas were ready and it only took 3 minutes the whole time

BAD SERVICE! I ordered a pizza and mini bites, and Ben & Jerry's ice cream on the side. Ben & Jerry's never arrived, and I called about it, and they said they were on their way, but it was already closing time. Lies, lies, never again.

Ordered a pizza it took over a hour till it was delivered, the pizza was stone cold last time I’m ordering here.

After waiting almost two hours for the pizza, I received a sloppy and almost cold one. Simply awful!

Very friendly staff with excellent hospitality

Great food, good service, within 7 minutes you have delicious warm pizza

I was helped quickly and I received my food very quickly, fresh and hot

I thought it was a very nice experience, I was able to enjoy myself with the staff and the food was also very tasty.

I ordered this afternoon for 6:15. I only just got my food because it was supposed to be busy. It's the same at work, and we only have a half-hour break, but they don't care. I called twice. The delivery driver was supposed to be on his way, but after 20 minutes, still no one. Even though the shop is 4 minutes away, the delivery driver didn't show up until 20 minutes later. When we told them they were late, we were told they'd only just received the order. Which wasn't true; the driver started shaking his head strangely, and we told him not to be so smart, so the delivery driver wanted to argue with us. Even though the person on the phone had already said they were on their way 20 minutes earlier. Definitely not a second time! The pizza is half cold!

Top experience, friendly people and quick help, definitely recommended

Nice experience, cheap food too

The first order went wrong; they didn't show up, and I got a call saying they'd delivered to the wrong address (?). Since the store was closing, they could only deliver another pizza. I eventually agreed, but it never arrived. I called a day later and got my money back plus a discount or something on my next order. The second order went fine, and it was pretty good. But this time I ordered the Korean Chicken Hot Honey pizza. Unfortunately, I didn't take a picture, but damn, what a monstrosity it was. Nothing like the picture; half the ingredients weren't there. And there were only two pieces of chicken. The pizza was actually just covered in the fried chicken coating. By the way, the delivery guy was a nice guy, so I can't fault him there. I would definitely order from Domino's again!

I had a pizza and korean chicken both tasted really good. I ordered it online via homepage with delivery to my Hotel. It took a while, but for me it wasn't so bad because in Germany where I live the delivery is always very late. The delivery was succesful because the driver Googled the adress which was very thoughtful. He was very kind. I would definetly order again next time I am in Amsterdam :)

Incredibly poor customer service and food that makes dominos look like a Michelin star eatery. Me and my friend Camila were robbed of 50€ because of their inability to take an order properly, unwillingness to make a refund after a clear and obvious error of their systems, and an unmitigated failure to take responsibility for their mistakes. New York “Pizza” is seconded only to the mob in how they have slandered the name of that great city, and these crooked cooks are equal at least in their propensity to swindle hardworking people. Don’t go here, avoid where you can.

I have been waiting over a year for a refund for a 50 euro order that I was double charged for. Despite calling the branch immediately to cancel the order due to a technical issue on the website which charged me twice and receiving confirmation that this would be refunded on the phone, I have spent months contacting New York Pizza's customer service team who have not been able to provide me with a resolution. Extremely disappointing to not be contacted with a solution by the branch after a year of chasing this up. Despite my patience, as it is now a year, you have my one star. Thanks for the robbery!

Bad business. Rude employees. Bad delivery people. Very often had bad experiences never again for me. I prefer to eat a cheese sandwich at home.

Received cold pizzas, so the thin and crispy was like stone. Ordered Caloze bites 2x. See photos, those are not bites that we received😵‍💫 too bad…

Great atmosphere and food we came all the way from Brussels they were actually already closed But by Andrews (an employee) They helped us. Super nice staff Shout out to Andrews for this delicious meal

Had the best Pizza of my life yesterday with a rly good deal. Had to get it now again cuz it was so good. But it was freaking hot in there XD

I got everything I have hoped for. My expectations have been 100% satisfied. The pizza was 4/5 and the Chicken + Calzone was 5/5. Especially for that last minute order more than just a hero of the day. Chicken bites were rich in meat too.

The atmosphere of the place is not the greatest if you’re looking for an “experience”, but these guys work hard, make terrific pizza, are respectful, and look good while doing it. Blessed be these employees.

Today we had a very unpleasant experience at your store. One of the employees was wearing AirPods while working, so he couldn’t hear us when we asked for something. When we finally got his attention, he was indifferent and downright rude. There was a very unpleasant atmosphere around him, as if we were disturbing him by being there at all. It made us feel like we weren’t welcome. We ended up leaving quickly without buying anything, simply because the vibe was so negative. We normally like coming to New Yorker, but this experience makes us want to go to another store — or not come back at all, as long as this kind of behavior is accepted. Customer service should really be a priority, especially (especially) with young and trendy staff.

Absolute rubbish, this place, I went there to get a pepperoni pizza They got my order and after 20 mins of waiting The guy who took my order came to me and said what are you doing here ???? I said I'm waiting for my pizza?? and the Guy who took my order literally 20 mins ago said did you order it ??!!!! Idk he was high or what, I said I did and he wasn't believing me till I showed him that I paid Then he did my pizza and I waited another 20 mins, I was expecting a good pizza, the thing they gave me it was awful never had a pizza like that I think he did it on purpose, idk why maybe he wasn't liking me for no reason.. You don't deserve even 1 star My rate for you is below 0

I paid 23,50€ for the "maak je eigen pizza". I asked crème fraiche, feta, oregano also but they aren't on it at all, i asked onion but there are only about 4 small piece of onion....because of the missing crème fraiche there is only some oily base because of the vegan meat and the small amount of cheese so it is totally dry. Why can I make my own pizza if they miss the ingredients??? Especially the base also... what can i say.

I should have read the reviews before ordering. I spent €22 on cold pizza and a tiny garlic bread, the delivery was 45 min after deliver expected time and I had to wait downstairs in the rain because they “couldn’t find it”. And my pizza wasn’t cut! Never again. I’ll go back to Dominos!

very bad service, have to call them several times and even asked me to go downstairs to pick up. They said I got the wrong address but all my other orders were delivered correctly. Very bad experience very bad delivery.

I've had to call twice to remind them about my order. They don't track the orders. This service isn't worth it. And, they forgot stuff second time already. This is what happens when a business runs on underpaid teenagers.

Terrible service and food don’t try it

Delicious food, staff was super nice and gave me a good discount, I will get food here more often.

This New York Pizza offers a top experience with great service, a nice atmosphere and of course delicious food. Definitely recommended!

The atmosphere was great, I could laugh and talk with the employees, nice team

Pizza was delivered quickly and tasted great!

Very poor delivery, hours later than agreed time.

Not worth the money, the dough tastes like fish and butter

Very useful if you think you will be hungry in three hours. If you want your food a little earlier, you have to go somewhere else.

2 hours to have our pizza delivered and that's not even what I am disappointed of. The pizzas were so hard it could break your teeth. I called them and gave them the feedback. I guess I'll know better for next time.

Ordered 3 pizzas but the pizzas were not made properly. Then with difficulty we received 3 new pizzas, on the condition that we had to return the first pizzas. As if we would want to eat those pizzas. Then the delivery person comes and checks the pizzas before giving us the new ones What a service. Ordered here often but this was the last time!

Pizza completely cold. Stock is scarce.

ATTENTION: SCAMMERS! On November 24 I ordered 2 pizzas. We waited more than 2 hours for our order, I called the branch 3 times, each time we were promised that the pizza is on its way and finally we got a call back saying we have run out of ingredients and would we like something else. I then canceled the order and asked for my money back. This still hasn't happened. Outrageous service in all areas. If you want a tasty pizza from people who won't rip you off, go to Margherita Tutta la Vita bv.

The website says my order was delivered an hour ago, but nothing yet. Called them and got a bunch of nonsense excuses. Never ordering New York Pizza again.

Super bad service and delivery if you are hungry or in a hurry, maybe order from someone else better. I tried to order again several times because I had no other choice but every time too late so too late this time waiting 2 hours for a pizza otherwise I would really don't write

Food was fine but the staff were so grumpy in the store. Saw online that my food was ready so I go in to pick it up, I hear that the pizza is ready but I have to wait a while for hot wings, fine. I sit on a chair in front of them and wait and they no longer look at me or my order. That girl behind the counter also had an attitude and the other guy was too lazy to say a word. What a ghetto staff

Excellent pizza, delivered after half an hour. A bit pricey for what you get.

That was terrible never even order from here, better cook at home, wait for pizza 2 hours? Really? They didn’t even cut pizza, looks like they don’t have knife or they can’t work good. Pizza was cold, dry, and not about 18 euro. Too much bad place.

Ordered pizza at 16:26, haven’t received anything not even an update. I ended up canceling the order at 19:12. Don’t order here

I waited 50 minutes for my pizza, final score: I didn't get what I wanted

Often have to wait 1.5 to 2 hours for a pizza.

Order pizza over thuis and it’s literally walking distance away and arrived cold and they forgot my garlic sauce - keep it won’t be ordering again .. is there anywhere is Bijlmer actually does good food by deliver faaaack

Waited 1.5 hours and haven't received any pizza yet. I have tried to call 3 times and there is no answer. I will contact you to have the money refunded. Truly incredible

Surprisingly, the corner is busy, probably because of the coffee shop next door. The prices are neither very high nor particularly cheap – okay for what is on offer. Unfortunately the pizza wasn't to my taste. I ordered a vegetarian pizza, which didn't really impress me. I probably wouldn't go there again, but in times of need the devil eats flies.

Always waiting suuuuuuuper long for your order and it never comes complete.

Very good pizza for takeaway. We waited Its really thin and crispy, The pizza was amazing, there was a LOT of pineapple. We waited about 10-15 minutes.

Bad experience here a few weeks ago. But...now finally resolved very well!! Now received a warm, richly topped 4-cheese pizza and 1 more credit. So my bad review changed to a good one. Thanks Bavo.

Top service, very customer friendly, nice and good communication

Bad service, bad pizza, bad experience, never gonna go again