Pannenkoekenburcht Nienoord in Wijk 04 Leek

The food was fine, but the service was extremely poor. The only thing they did on their own initiative was bring the menu upon arrival; after that, we had to chase after everything ourselves. They didn't come by to check if everything was okay—not for drinks, not to clear the table, and we had to look at dirty plates for 30 minutes. In the end, they didn't serve dessert either, even after signaling and shouting five times. It is a very young team serving; they don't see the work that needs to be done. Actually, an older person with hospitality experience should be present to supervise them. In any case, we will not be coming back here.

The service is inadequate. They come by once to take the order, but after that, they only come by to bring the food. You have to give a signal yourself if you want to order something. The three of them are standing at the bar doing nothing. In any case, we won't be coming back here.

We had a wonderful time sitting in the sun on the outdoor terrace with delicious pancakes! There's a nice playground too and friendly staff. Highly recommended!

We had a delicious meal; both the pancake and the schnitzel with fries and mini pancakes were very tasty. And a delicious dessert. Beautiful location and friendly staff.

Had a delicious meal. And nice service.

We made a reservation with the family (6 adults and 3 children) a day in advance for 5:30 PM. We arrived on time and got a table immediately. The first drink took a while to arrive, and then, after an hour, we were told to wait another 15 minutes before ordering because the kitchen was understaffed. We were finally able to order after half an hour. Eventually, 1.5 hours past the reservation time, we received our food, except for one pancake. The kitchen had forgotten it. The only male waiter who tried to resolve the situation handled it nicely by offering us a free round of drinks and a bread board. The menu featuring Heeg fillet was disappointing; there was no fillet and it wasn't fresh. We just let it go. Not worth repeating.

We came here with my mother and my children because we were staying in the area and I had read that there was play area for children both indoors and outdoors. Unfortunately, we did not feel very welcome from the start. Upon arrival, we were immediately asked if we had made a reservation, even though the place was practically empty at that moment and other guests who arrived later were not asked that question. When I walked around briefly to see where the play area was and looked for a menu, another waitress came over again to ask if she could help me. I had understood online that children could make their own pancakes and asked about this. It was stated quite curtly that this was not the case. Later, I saw on the menu that children were indeed allowed to decorate their own pancakes. So I had understood it differently, but this could have simply been explained in a friendly manner. Instead, I got the feeling that I was asking for something very strange. The package deal was also not explained; for example, there was unlimited food and an ice cream to finish, but that was not explained either. Even though I had clearly indicated that we were new here. What made it particularly uncomfortable for me was seeing that other, white guests *were* received and served in a normal, friendly, and hospitable manner. That contrast really struck me. We are not white ourselves, and the difference in approach gave me the strong feeling that we were being treated differently. I also heard a waitress say to a colleague: “Do THOSE people want something to eat?” The way we were spoken about and looked at only reinforced that uncomfortable feeling. Afterwards, we were also not asked if we wanted a receipt, whereas others were asked. Fortunately, my daughters did enjoy themselves. They liked the pancakes and thought it was great fun that they were allowed to decorate them themselves. It is a shame that the reception and treatment left such a negative impression, because with the same friendliness and hospitality I saw with other guests, we would probably have had a very different experience here.

Unexpectedly delicious food, pancake makers were very friendly, owner and staff were all very friendly. The girl who (I think had just started working there) was well supervised, no complaints or remarks. The owner was very helpful with the seating arrangements due to the heat. We did miss some music on the terrace though. Plenty of play area for children young and old (13)

Service below par, the pancakes for the children lack flavor, if you ask for a glass of tap water you get a €3 bottle of water ( we just can't get it !) Staff too young with no experience, won't be going here again !

The food was tasty, the pancakes well-cooked and not too greasy. Unfortunately, the service was poor in a half-full restaurant and terrace. They paid no attention to what guests were saying and asking, and paid no attention to the tables being too full or too empty. Also, the lock on the toilet is not safe for children, resulting in being locked in and great distress; this was also ignored. If you are only coming for the pancakes, that is fine, but there is no focus on the guest.

Top restaurant, friendly service, child-friendly, very good pancake quality

Pay a visit to De Pannenkoek en Bakker. In Heusden, for example, then you can see how to create an atmosphere that suits the character of the establishment. There is a lot that can be done with this place, but not the way it is now.

Served by a young girl; friendliness was nowhere to be found. Didn't even bother to ask how the pancakes tasted. She apparently didn't feel like working. They still have a lot to learn. On the outdoor terrace, we had to ask them to clean the table first. We had to wait a long time for dessert; when did the wait staff come? No such luck. We looked at each other. So we just paid the bill and will never go there again.

Good value for money, especially the all-inclusive package for children: unlimited pancakes and ice cream for €11.50. After the meal, the children were also allowed to choose a small gift. The pancakes were a bit bland, though well cooked. Nice play area inside and playground outside. The changing area is a bit small and not very clean. There were ants crawling on the table. The service is very friendly. A pitcher of lemonade was also available to order, but it is not on the menu.

We wanted to grab a quick bite to eat because we were on the road. Ordered and gone within 30 minutes. Everything went well this evening.

Had plenty to eat, lots of choice.

We regularly stop by here for incredibly delicious pancakes. Spacious area and spacious tables, even for larger groups, and ideal with children. There is also a very good play area, both indoors and outdoors.

Food fine Service severely substandard, not focused enough on the customer Atmosphere and location fine

We had a quick family meal here because our little one was in the mood for pancakes. We chose a pancake with cheese and bacon, one with just cheese, and a plain pancake. To be honest, we have eaten better pancakes, but it certainly wasn't bad. Considering the price-quality ratio, we thought it was simply good. For what you pay, you get fine pancakes. Additionally, we were very pleased with the friendly staff and the good service. That made the experience even more pleasant. All in all, a nice place for a quick and accessible family meal. That is why we give this pancake house 4 stars.

We had dinner here tonight with 4 people. We were pleasantly surprised by the tasty food and the attentive service. Comments like "exceptionally tasty spareribs" and "very tasty pancake" were made. Although I must add that one pancake was not fully cooked through. However, that was not so bad that it spoiled the experience. All in all, it was a pleasant meal, though you do need to allow a bit of time.

In early spring, it is too quiet to be cozy. During lunch on a Saturday, we were the only guests (4 adults and 2 children).

We had a great, affordable meal with a two-and-a-half-year-old and another baby. We booked through a social deal. The pancakes were delicious; children up to 12 can eat as many pancakes as they like. There's also a nice play area for the kids inside.

Glasses smell of cigarette smoke, but I still paid for the smoked drink 😑... the service is okay, the girl is nice. Other staff smell strongly of cigarettes... 🚬 with somewhat sloppy clothes... yeah, that...

We had delicious pancakes. Beautiful location and very child-friendly. (Staff could come by more often, for example, to offer drinks.)

Hmmm, nice for a campsite restaurant, otherwise it's not much. Dry schnitzel, staff making a strange comment to my partner; if you say something, he doesn't get it. Just once, but never again.

A truly fantastic dinner with kids. 10/10

Cozy and great service! And delicious pancakes, of course. A bit of a reverberant acoustic, but it's really cozy.

A great restaurant to take children to. The menu has something for everyone, and the food itself is good. A compliment to the young man who served us; friendly, humorous, and great with children 👍🏻

No reservations are possible on the website. It does say the restaurant is open from 12:00 to 20:00. On a Saturday, I drove over half an hour there with several small children. It turned out there was a sign on the door saying they were closed for a private party. I went inside to ask for an explanation, especially since less than half the restaurant was occupied. No solution, no apology, nothing of the sort. A "just sort it out for yourself" attitude. I then drove back with very disappointed children. Not recommended.

A real children's restaurant. The pancake was burnt black.

We had a delicious meal here. It's a great place, especially for kids, to enjoy a delicious pancake.

The food was fine, but the staff wasn't great. Grumpy, unfriendly, and curt. It's a shame because the location and playground are great for kids.

Nice play area for the kids. Good pancakes, and salad as a healthy option. The waitresses were very friendly.

We all had a lovely meal together yesterday. The kids decorated several pancakes and had ice cream for dessert. The adults had different dishes, and everything was delicious. The service was also excellent, so I can't agree with the previous reviews!

Today we had a lovely meal with the little one, grandma, and grandpa. We were a little hesitant because of the bad reviews. As far as we're concerned, this was a great example that you shouldn't always blindly trust reviews. We were warmly welcomed by the enthusiastic staff. The wait times for our food were incredibly short. In the meantime, we had a great time playing in the indoor and outdoor areas. We were allowed to peek into the kitchen, which we really enjoyed! The little one was amazed by what he saw. We will definitely be back!

Good service and tasty pancakes!

I came here for dinner, and my order was taken immediately. The service was excellent and very friendly. I did notice, however, that the staff were frequently corrected in an unfriendly manner, which created a very unpleasant atmosphere. The owners weren't friendly either, but the staff were a different story; they were very friendly. I wouldn't come here again; I personally didn't like the way they treated the staff.

We went here with family, and the atmosphere wasn't very pleasant, which we noticed from the staff. They weren't treated politely by a woman. I'm guessing it was the owner, and it wasn't in a nice way. The service was very friendly and helpful. The staff were very accommodating with allergies. I did notice that the kitchen took a very long time, and I didn't see anyone in the kitchen. The staff had taken good care of us, but I wouldn't come back because of how they were treated.

Once and never again. Poor service. We had to wait a very long time for our order and eventually had to ask for it again. We ended up receiving an incomplete order. Unfriendly staff!! Such a shame.

The restaurant is nicely decorated, the service friendly but not particularly enthusiastic. The food is good but not outstanding.

I disagree with the recent bad reviews. The waitresses are doing a fantastic job, regularly asking if you'd like a drink, etc. The dog was welcome, and that was the first time we went, and it went really well. I'd say experience it for yourself and don't rely on the reviews. Everyone's experience is different.

Had a pleasant experience: - Allergen-free pancakes (gluten-free and/or lactose-free) 👍 - Service-minded: one of our children had a birthday, and they offered a fire fountain on the ice cream. - We love hot chocolate sauce over Dame Blanche, and the waitress arranged this. - Flexibility: our birthday girl received a small gift even though she didn't order a children's menu. In short: it was a pleasant and delicious visit!

Terribly poor service! We had to wait ages for someone to come by, but eventually I had to ask to be inside. It took quite a while after that. You even had to ask for the menu. Absolutely no interest in the guests, and the staff and owner were very unmotivated. If only the pancakes were actually good... but unfortunately, they weren't. The playground was fun for the kids, though.

The staff really ruined our dinner yesterday. They were indifferent and completely devoid of customer service. Questions we asked were difficult. Orders weren't repeated correctly, and even when they were serving, they immediately forgot who had what. Furthermore, we received our food before the cutlery, so for the first few minutes, we could all just stare at our food. They barely asked if we wanted anything else; we had to go and find it ourselves. It's a good thing the littlest children find it so magical here because of the playground; otherwise, I would never have come back. Oh, and as soon as we left the restaurant, we said goodbye two or three times, but there was simply no response... It was truly a sad affair.

While I'm sitting here waiting for someone to finally ask if I want another drink, I have time to type this review. The people who work there don't even bother to look at you, and you have to ask for everything yourself, otherwise you'll still be there in three days. It's really bad, if the food were really good or it was really busy, but neither is the case. And when you ask for a drink yourself, you get nasty looks. Just act normal. We won't be coming back. It's really bad.

A truly terrible experience! The service was subpar, and the order (for 11 people) was only half served/taken (after an hour of waiting!!). One time, never again!!

Such a shame, a dinner out with grandma and grandpa, children, and grandchildren was beyond words. We had to get the menu ourselves, drinks were only taken/remembered for half the table, glasses and plates for the starter weren't collected, and when ordering drinks, no glass was given with our bottle of beer or soft drink... everything showed a lack of insight or self-control. The service staff looked very unfriendly, and plates and glasses were slammed on the table. After an hour and a half of waiting, it was bedtime for the little ones, but their pancake order hadn't "come through." At the end of the day, one person in our group didn't even enjoy a main course because they'd "forgotten." From four families, this could have been a positive review, but no effort was made, so unfortunately... this was a one-time thing, never again. It's a shame for the chef, by the way, because he really did his best, even while serving!

What should have been a fun evening turned into a flop. The service left much to be desired and seemed indifferent. Eight of the eleven people received their orders, three of whom, two children, received nothing. After inquiring for a while, it turned out the children's order hadn't been placed. It later turned out the other person's order hadn't been placed either. After a long wait, the children finally received a pancake. In the end, the third person didn't receive anything at all because their order arrived while everyone else had already finished eating.

We ate at the Pancake Castle today, but the service was frequently wrong. We had to ask three times for a drink that wasn't delivered, and a pancake that wasn't cooked even though we were with a group. There was also a pancake that needed an ingredient removed, but was still there. Mistake after mistake. We won't be back.

Very nice restaurant with super friendly service, and the food was tasty too.

Always come here to eat pancakes. Always delicious food and great entertainment for the kids. Nicely set up, especially with the niches where we always like to sit. Unfortunately, we do notice that the service is getting worse. Hence the 3 stars for the service. When it's busy, things are forgotten and plates and drinks are put down on the table quite hard. We also felt quite rushed. Hopefully this will improve in the future.

Heerlijke pannenkoeken voor een prima prijs Bediening vrolijk, gezellig en vlot Naast pannenkoeken uitgebreide kaart

Very beautiful and cheap, but the service is terrible

The pancake is not fully cooked

Nice place to take a walk first.

Just delicious pancakes. Great location and friendly staff.

Misleading information on the website. Would be open. When we made a reservation it turned out to be closed.

Great pancake, nice play area for children.

Great place to eat Dutch pancakes! Love the medieval theme style. The waitress was lovely and very helpful. The food was great, although I do have some doubts about some items on the menu. Especially some 'special pancakes'. I had the classic cheese and bacon. And some bitterballs. If I am in the area next time, I probably eat here again!

Cozy atmosphere, tasty pancakes, many variations, nice staff.

The food main course was tasty. The soup was disappointing. We didn't have dessert because the staff was too busy on their mobile phone to take our order. Also unable to order a second drink for this reason. They also didn't come by to ask if it was okay or if we wanted something to drink. This was the last time for us to go here

Fun for the kids, nice space. Acoustics are good, but this is often very annoying in these types of eateries. I don't think I'm a fan of pancakes myself... The rest of the menu is not really attractive. Bread board with starter spreads was very tasty.

Super bad. Can't think of a single point that was positive, except my company.

The meal was excellent, the dinner dishes (spare ribs and satay) that did not consist of pancakes both tasted very good. The pancakes were also fine, although the court jester was a bit on the salty side. The children had a delicious meal and played wonderfully, allowing the adults to chat in a relaxed manner. All in all a successful evening!

Delicious pancakes!!!! Nice atmosphere, definitely recommended :)

Nice location, great playground with cable car, unfortunately on a busy road. Food is mediocre, fake whipped cream and frozen pastries. Cappuccino from machine.

Pancakes are okay A bit dry but otherwise not dirty

Delicious pancake with apple. Definitely not greasy. Tasty sour apple. Satisfied!

Good pancakes, relaxed atmosphere and a great place to eat with (grand)children.

A nice place has been created inside and outside. Also great play area for the children. Unfortunately, it can sometimes take a long time for the food to arrive. The taste of the pancake is also not very good. It's fine, but not particularly good. The children can decorate their own pancake. However, they are allowed to do this in a corner with a lot of decorations and candy. As a result, the children only eat the decorations and sweets. My son hadn't even had a bite of the pancake before he was already full from the sweets. I would therefore advise you to bring the pancake to the table together with a small bowl of decorations and sweets. So that the children don't eat anything else instead of the pancake. After all, you come there for the pancakes.

Pancakes tasted fantastic! The decoration is nice, but still lacks a bit of 'gemutlichkeit'. The fact that the chairs make a lot of noise on the hard stone floor doesn't help, the acoustics don't seem good.

Excellent and sufficient choice of pancakes for a fair price. Cordial service. Even though it was a bit busier, we were still helped quickly.

Very tasty food, there was a pleasant atmosphere. Nicely dressed.

Delicious food in a nice location. The prices are reasonable, the service is fast and friendly and the taste is great. You can easily look into the kitchen and have quick contact with the chefs. We will come back again

Pork tenderloin satay was bone dry and burnt black, tried to disguise this with the sauce. Fries were lukewarm. Satay sent back, but it was on the receipt. Gluten-free pancake was undercooked. In between the dishes were not cleared properly. After dessert the table was full of bottles, there were 8 of us. When new bottles of drinks were brought, the empty ones were not taken. The coffee cups from before dinner also remained there the entire time. It was raining cats and dogs, no one can do anything about that, but we were with 3 young children, 5, 5 and 8 years old. The indoor playground is for toddlers....... when my granddaughter asked for drawing supplies after dessert, it turned out that they have very nice placemats for coloring. Why not just give it directly to the children if they can't go outside. Just not thinking properly..... Decorating the pancakes yourself for the children was also disappointing. I expected some fruit and savory toppings, but there were only bins full of wine gums and smarties. The 2nd pancake was heated in the microwave. Not a problem in itself, but the plates were piping hot. My grandson wanted to decorate his pancake, but couldn't hold the plate. How much effort is it to put a reheated pancake on another plate before taking it to a child. There is no thinking. This shows little interest for customers. We will definitely never come again!

Very friendly young man who served us. Pancake had almost no cooking color and was much too thick, so the inside was undercooked. They won't see us again.

Great place to go with children, nice outdoor play area for children. The food is fine.

Very tasty food. Fast operation.

Very rude how they treat people

Spontaneously walked in. We were treated kindly by the nice staff. The food arrived quickly.

It was really fun and everyone was super nice and sweet, good service and the food was really great

Staff was inexperienced but friendly. Management was downright rude. The food is very mediocre for what it costs. Especially the food for the kids. A childrens size pancake is about the size of a coaster (10cm in diameter) and costs nearly as much as an adult size pancake. When we asked if the kitchen maybe made a mistake we were informed by the manager that all children's pancakes are that size. She was overall very confrontational and rude. We were very uncomfortable with how we were addressed and surprised by the lack of professionalism.

Unhelpful staff. The children's pancake was the size of a beer mat, when we indicated that we thought it was very poor for 6.50 euros, it was waved away as if that was a very normal size. My suggestion to the Pannenkoekenburcht would be to take its customers more seriously. We will definitely not come back here.

Nice to visit with children. There is plenty to see and do besides eating a pancake.

Had a delicious meal with a 3-course menu voucher from social deals. Service was looking forward to it, everything was served quickly.

Very welcoming. Easy to access locations. Flawless.

Pancake menu booked via Social Deal. You will only get the discount they promise if you keep an eye on what you order (in terms of price). The bread board consists of 2 baked rolls, a bowl of herb butter and some ailoli. You pay €7.50 for this (without Social Deal). The pancakes were decent, but not as good as you would expect from "a Pancake Castle". I can do this at home too. In short, a nice location, but I will certainly not return there for a pancake.

Ambience of the restaurant is good. Service could be better, had to ask for the menu ourselves. Waiting for someone to come took a while, but food came quickly. Pancakes Nutella were lukewarm/cold, you get a pancake with 2 tubs of Nutella placed on it, which you can then spread on yourself. So it was a bit disappointing.. shawarma pancake was fine. The waffle with cherries was highly recommended. The restaurant is pricey for what you get.

We had a nice meal, I think we were the only company without children 😀

A star is the least we can choose. This one star is absolutely not for the restaurant, but we give it to the girl at the service who was allowed to apologize every time for everything that went wrong. -The terribly long wait. (2 o'clock) -the dirty food -the replacement food which would also take a very long time -ordered drinks that did not arrive -the cold pancakes -the toppings we would still be waiting for if we hadn't asked the table next to us for their toppings. -and finally the treasure chest where the children could pick something out contained bombs. To our dismay, one of those bags burst while we were sorting it out and the liquid got on my daughter's skin, causing a burning/itching feeling. No idea if there is a different owner, but it is definitely not what we were used to from this restaurant.

Had a pleasant evening. Delicious food, the spare ribs were buttery soft, the pork tenderloin just right. And the children enjoyed the pancakes. The service was friendly and polite after taking the order. The play corner is based on smaller children.

Friendly employees. Smooth operation. Delicious pancakes. Recommended. Small point...the driveway. That one could use some attention.

Super tasty food, very customer friendly, wheelchair accessible, super friendly staff. Definitely worth repeating. A pleasure to eat there.

Had dinner last Sunday. We had booked for Social Deal but we had booked incorrectly. If only our mistake had been resolved very well by them and we could still get a table Delicious food and definitely highly recommended👌👍 Also friendly staff. We will come again soon😁

Went out for dinner today with family and 2 kids. Super nice service, good food and children have really been taken into consideration. Nice play corner. Afterwards the kids were allowed to choose a present. Very nicely done. Thank you!

Incredible pancakes from a package from Aldi or something with fake butter Never eaten something so bad before. Beautiful location beautiful restaurant Worst food ever.

Friendly staff. Lots of choice in type of pancake. I had a delicious pancake

A nice day with the family ended with a dinner, even though we had not made a reservation, we were able to have a large table prepared for us. The staff was friendly. The food was delicious. Price-quality ratio was excellent. We will definitely go there again if we are in the area. 👍

Delicious pancakes, wide choice. Friendly staff. What is a big plus for us is that our daughter with Celiac disease can eat here safely. They have gluten-free batter and take cross-contamination into account. If desired, you will receive a new bottle of syrup and can of icing sugar. A small downside is that it can sometimes be a bit chilly, depending on where you sit.

Dined with a couple of 12. Nice staff and something for everyone. Beautiful antourage.