Papa Johns Pizza in Centrum

Very bad service and wrong order.

You guys really need to get it together. This is the 3rd or 4th time something I ordered wasn't included in the delivery. Wat jammer. Zo slecht. Zo vervelend. At least the delivery guy tried to find a solution for us. We shouldn't have to double check our orders every time. You're essentially stealing money from us. 😡 We paid for something and expect it to be in the order. That's not unreasonable is it??

Ordered online 2 pizzas for delivery at 20:00, estimated delivery time 20:30. By 21:00 I start calling to check what was going on. No pick even i called 5 times. By 21:20 i decide to hop on the car and drive to the shop. At 21:25 i get informed my delivery has arrived home. I understand that every restaurant can have a bad day, but not even picking up the phone when the delivery is almost 1 hour late is bad. Ironically this happened several times a few years back and i decided to stop ordering in papa johns. After a few years i decided to give them another opportunity, but i see the situation remains the same. Not ordering again…

Papa John's Pizza – Disappointing service Two days ago, I placed an order, but due to a system error, it wasn't delivered until the next day. I called immediately, but they couldn't offer a solution, and three days later, I still haven't received a call back. Unfortunately, the service was very disappointing.

Ordered through Thuisbezorgd. One item wasn't received, so I called the location. It was a bit difficult to understand, and I had to speak English. But within fifteen minutes, they were at my door with my missing item, offering a free drink as an apology. The food is okay; Papa John's used to be better, but I'm very happy with the service!

Super good pizza, very good dough, ready quickly. We ordered Hawaiian pizza on the spot, we loved it. Smiling and friendly salesperson. Ideal for a dinner at an Airbnb!

Good staff.. understood the issue with pizza and he helped me out.

NOT recommended for pick up. Very very loud music (was there 3 times and the workers don't hear you entering and shouting!) Last order was not ready, waited 15 minutes! Not again.

Normally the pizza is good. But the order never arrived, after an hour and 15 minutes I checked and saw that the wrong zip code was linked by the address system (Street and address were correct). So I called. The man on the phone shouted back: Speak English bro! Ok fine: "Hey my order isn't here yet and the wrong zip code is in the order." PJ's man: "It's coming bro, it's coming. It will be ok!" Tried to explain again, kept shouting that it would be ok and hung up. But it didn't come right, no pizza arrived.

I recently ordered from Papa John’s and had a solid experience overall. Got the Shaq-a-Roni pizza with extra pepperoni and a stuffed crust—big win! The crust was nicely crisp, not too doughy, and the toppings were generous without overwhelming the pizza. The sauce had a good balance of tangy and sweet, and the cheese was perfectly melty. Delivery was prompt, and the driver was friendly, which is always a plus. That said, I’ve heard mixed things about other locations—some complaints about orders not being fulfilled or poor customer service, so consistency might depend on where you are. This time, everything went smoothly for me, but I’d recommend double-checking your order if you’re picking up. Compared to other chain pizzas, Papa John’s feels a step above, especially with specialty pies like the Shaq-a-Roni. Will definitely order again when the pizza craving hits

Fresh and delicious pizza . Its made my day, staff amazing meal i had. Will must visit again

Papa John's is a solid choice for pizza, especially if you catch a good deal. The freshness of ingredients stands out, but consistency and delivery speed could be improved. Still, I’ll definitely keep ordering! Have you tried Papa John's? What’s your favorite pizza there? 🍕

Riders are constantly ghost riding right in front of their own store. They have almost hit me twice, I'll talk to the manager about this. I never ordered from here and I definitely never will. -unwanted advertisement in every mailbox. They really want to be out of business.

Pizza was so cold and they missed my extras that i have paid for. Pizza dough was dry without ranch saus. Real bad and disappointing experience Not recommended at all.

Ordered a pepperoni and Sausage pizza from here in the past week and my entire family fell sick! Sanitation is not maintained and they don't even wear gloves. Would not recommend. Not sure what was off - likely hygiene or the meat was raw? but we have been recovering since we had the pizza.

Ordered a double pepperoni , received a basically raw pizza after waiting 1h and 30 min. 18€ in the trash , never again

My pizza was supposed to be delivered within 45 minutes, but I didn't receive it after an hour and a half. I called the restaurant, and it turned out that they delivered my pizza to the restaurant. I had to pick up my pizza from my delivery man, and received no apology from the restaurant. I don't recommend you order here if you want to eat hot pizza.

Delicious food. Pizzas were fresh and warm, as were the tasty side dishes. Delivery was also fast. Something went wrong with the order, but it was resolved very quickly and efficiently by the friendly staff after telephone contact. Highly recommended We will definitely order more often.

I order food and it usually arrives at my house in 15 minutes. I wait about an hour and go to the restaurant to ask what happened because they don't pick up the phone. They tell me that I have to wait for the delivery man to come. I wait and when he comes, he says that he delivered my food more than 2 hours ago to my neighbors, that I should go and ask and if the food isn't there, he'll make me another one for free. I go to the neighbors, knock on the door and no one is there. I find it strange that they delivered the food when no one is there. I go back to the restaurant and tell them that no one is there and they complain to me and they don't make me the food that they told me they were going to make me. Totally awful service. I will never order here again and I hope that they are careful when ordering because it's not the first time that a friend has also ordered and the same thing has happened to them. What scammers, scum.

Review over bezorging van 7 juli die thuisbezorgd me niet heeft aangeboden. Een double pepperoni met extra pepperoni besteld. Vorige keer de normale korst, dit keer de dunne korst. Nooit meer. Het deeg smaakt heel anders en onze pizza was enorm zuur. De hoeveelheid tomatensaus was extreem en de hoeveelheid kaas en pepperoni was teleurstellend. Ze zijn niet consistent in de kwaliteit.

Great choice for a movie night. Absolutely delighted by their service

I have to shamelessly confess that we order pizzas (sometimes twice) weekly @ papa Johns and they're by far, hands down my favourite in the entire city.. In the past (2021) I had some orders going 'wrong' but as of 2024 i tried my luck again to see if things have changed and things are going very smoothly and all ordered pizzas (and cinnamon knots) are chefs kiss 🤌🏼! The delivery guys are always friendly and service and quality has been very consistent for us across-the-board 😊

on the website it is written that every pizza 1+1 is free, the courier arrives with one pizza, after talking to the owner he tries to lie to me that I made a mistake, which is not true. I don't recommend, you lost a customer, brother

Why aren't you answering? The pizza is late. Been waiting twice as long now.

Ordered pizza at 5:45 PM, pizza was ready at 5:30 PM? Ordered a BBQ chicken pizza but no BBQ sauce that you normally get? This is not the first time that I have not received BBQ sauce with this pizza, but it is the last time I order here.

Love these pizzas and piri chicken bites. Order once a week a large stuffed crust. Always delivered on time hot and delicious..keep up the good work

€50 for 2 kk dry pizzas. Paid for extra toppings. Received 3 mushrooms on a 4 cheese pizza that was made with 1 type of cheese. Cancer sad. I recommend people to buy Turkish bread with tomato sauce and a few slices of cheese. Then you are even better off than this airbag pizza dough. Best regards.

One of the best chain pizzas I've eaten! Although the place was not welcoming (broken glass! while sitting and waiting for the order, I was amazed at those great reviews here on GM - but they were right!), I feel it's a "take away" option especially for those "happy people" ; ) The pizza itself really good! The dough, the additions, the cheese - everything well prepared. A lovely girl at the counter! Thank you, coming back next time!

The pizza was delivered after 1 hour and 50 minutes. They are disrespectful to the customers.

Just had the American hot stuffed crust. Really good quality 👌 the piri chicken bites good also. Delivered in 40 minutes. Keep up the good work

When i saw the 2.8 score I said to give it a try maybe its not that bad.The pizza that they make you can find at every festival, bad quality ingredients, also get rid of that horrible "garlic" sauce.

First I had to wait an hour longer then promised, person in the shop barely speaks english, same as the delivery driver, called me multiple times and then when talking to him hung up multiple times. Pizzas were stone cold when they were delivered, horrible

Chaotic. Ordered pizza for delivery, half an hour after expected delivery time called, was told "no driver". So walked there to collect it myself, got a call from the driver in front of my home... Did get my pizza (driver came back to the shop) and it's ok - better than Dominos, not as good as NYP - so not one star (plus staff at the shop was friendly, even though clearly stressed); but will likely not order again.

Ordered from here many times and always with fast delivery through their website (not using third party apps). Always a perfect pizza delivered.

Amazing food, and excellent customer service. This is mainly a carryout restaurant. You will be provided with seats if dining in, but it is not a dine-in restaurant.

Mijn pizza was goed en snelle bezorging maar jammer van de verkeerde bestelling… Ik had kip tandoori besteld, ik kreeg kaas Jalapeños???? Erg jammer!

Pizza are best in town and staff are very pleasant and helpful

Pizza’s besteld die ze vervolgens niet hebben geleverd. Zeggen steeds dat ze geld terugstorten, maar doen dit niet.

Mijn zoon besteld altijd pizza’s en omdat we af en toe een stukje geproefd hadden hebben we zelf ook een pizza gegeten en die was heel lekker snelle en goeie service ook de bezorging is goed

There is soo tasty pizzas 😋 So easy to make the order, delivered on time. Really great service 👍 and nice, friendly people are working there 😎

There is clearly a problem with the schedules, both on the website and Google the week schedule is incorrect which lead to making an order at 13.30 and at 16 finally was able to contact the store which apparently just opened. Not good.

Bij Papa John’s besteld via Uber Eats, maakte me zorgen nadat ik de reviews had gelezen. Maar na een half uur ontving ik mijn bestelling al! Alles was goed warm, vol belegd, netjes ingepakt en was erg lekker. Er was echt niks op aan te merken! Snap er niks van. Ik vind het zeker voor herhaling vatbaar.

Decent vegetarian options. Pizzas are tasty:)

Lekkere pizza's en heel snel klaar.

Extremely slow delivery, expect them to be one hour late

Netjes en kreeg zelfs gratis pizza extra. Tevreden ;p

Staff cachot speak Dutch, the pizza was good though

Best takeaway Pizza. We ordered our pizza inside the Location

Great service from very nice people ! The pizza itself is delicious , similar to the one you can get from pizza hut. Prices are good and the quality of the pizza is good value for money.

Chicken Barbecue Pizaa was awesome 👌

Goeie pizza, wel een beetje duur.

Fresh Pizza ..Always have some good deals. I like the tandoori wings. Very nice sides option

Perfect pizza and amazing staff.

Service was excellent. Always fresh and the delivery is quite fast.

Kindly service, and great choice of pizza & others delights to make a meal a super meal. it's not a real Italian pizza, but it's a very deliciuos !!!

Pizza was niet geweldig lekker, personeel wist niet wat een pizza margarita was....

Teleurstellende pizza's en kipkluiven gekregen. Qua smaak was er iets te proeven in de pizza's, maar de kipkluiven hebben we maar weggegooid. Ik zou hier niet opnieuw bestellen

Reasonably tasty for the price. The pizza was delivered on time and still very warm. Unfortunately, the "special garlic sauce" was basically melted butter infused with garlic. But hey, free sauce is free sauce.

Honestly the best service I've ever experienced from a pizza chain. Never disappoints! I loved that the pizzas all come with a garlic sauce dip, which is perfect for the crust, and also a jalapeño on the side for those who like their pizza spicy. And their dough is just so fresh I don't like letting the crust go to waste. I think I ordered from them like 5 times the past 9 days. Pizza generally arrives fast and hot. Even though estimated delivery time is 30min, sometimes I get mine in 20. A life savior during these stay-in days.

It was really really good pizza, the pepperoni from Papa's is to die for!

This American loved it. First time I've had a works pizza in 3 years. Yum!

I would honestly recommend as they were very kind over the phone to give us a humble offer. They agreed to deliver it to a place where they usually don't deliver

Lekkere pizza's, ondanks dat ze niet helemaal warm meer waren.

Heerlijke pizza's en Henid heeft ons fantastisch geholpen!