Restaurant De Beren Roosendaal in Wijk 01 Oud Gastel

Ordered a fried egg with tomato and mushrooms and loaded fries with peanut special. The mushrooms were fried in a kilo of butter and it seemed like they had just thrown the frying pan upside down onto the fried egg. So greasy that you couldn't taste the egg anymore. The mushrooms didn't look fresh but from a jar. The loaded fries came with pulled chicken, peanuts, mayo, and onions. A lot of peanut sauce, little mayo, and the fries were completely soggy. When we pointed this out, we were told that all ingredients were fresh and that the loaded fries would go into the oven for a bit after they were ready 🤔. Why? Your fries get soggy with so much sauce, and then they go into the oven as well. There is nothing on it that needs to be grilled, like cheese? So why put them in the oven after preparation? I only tasted peanut sauce... no fries or onions or mayo. Unfortunately, we won't be stopping here for lunch again.

It's really not what it used to be. They haven't heard of vegetables, and the hamburger wasn't good. Sorry, I won't be going there again.

Great Beren restaurant! The service staff is friendly.

We ate here yesterday and it was really top-notch! We sat outside, had a delicious meal, and the service was very friendly, every single one of us. We don't live nearby, but if we are ever in the area again, we will definitely come back here.

Good location, nice and close to the highway. After not having been there for a long time because we had some negative experiences, we decided to give it another try. The food and drinks are all of fine quality, but unfortunately, we had to conclude once again that the chicken satay was lukewarm! I mentioned it, and I was told that the chicken goes into the oven for 12 minutes and is then grilled. She indicated: please let us know in advance next time, then we will leave it in the oven or grill longer... that shouldn't be necessary! But before it goes to the table, it also sits under a lamp for a while, and if this is too long, it cools down too much! Otherwise, the food was fine. The fries were also tasty and nice and hot. We also waited about 35 to 40 minutes for the food, even though it was quiet. I find this too long for a place like this.

Fantastic place for lunch, very well served by Danny, the man behind the bar!

Thomas van Poppelen at the Roosendaal location is a star! Customer-friendly and nothing is too much trouble for him, even during a busy Saturday evening!

Restaurant De Beren Roosendaal Oud Gastel, Netherlands Food good, service could be better. August 2026 I usually rate via Google, but today I'll do it here. After reading some reviews, I decided to check out De Beren in Oud-Gastel via Social Deal. I will keep my review short, as some of you are used to. Pros + Welcome inside (Friendly) + Food (warm, crispy, well prepared, top-notch garnish) + Generous portions for both starters and main courses + Pleasant atmosphere + Hygiene Now for the points for improvement: * When our menu was being taken, another lady came with drinks who started talking over us constantly, causing us to briefly lose sight of the lady taking our order and her * 2 small beers does not mean 1 large and 1 small. This was also never communicated that way (listen carefully), although it was corrected nicely, by the way * 1 plate was still almost full. First, everything was stacked on top of each other (small bowls on top of food) and then we were asked if we wanted to take the food away. This should have been asked before stacking. Otherwise, definitely worth the money via Social Deal.

Very nice menu. Good atmosphere. Friendly staff. Tip: Check if there is a deal.

The food here is very tasty and the staff is exceptionally friendly. Unfortunately, the service left much to be desired in terms of speed: we had to wait well over 25 minutes for the tomato soup. It also took a very long time for the next course, so we just ordered the main course in advance because we knew it would take a while again. Additionally, the tables are very close together in some places, which compromises privacy and peace. Good food, but the flow and layout could be better.

Absolutely amazing, a solid 10+

We thoroughly enjoyed the food. You will see us back here regularly. The food is very tasty!

We were sitting outside, the cushions were dirty

We had an incredibly delicious meal, and it was so nice that the chef brought it to the table himself. I will definitely be going here more often!!!

It's just the Bears; you shouldn't expect a super luxurious restaurant. The food is simply always good and the service is always fast. Nothing out of the ordinary here.

I'm skipping this place. Very mediocre. Unwilling service. Food of substandard quality. A waste of my money. Highly not recommended.....

Great service. Had a delicious meal. Friendly staff.

It is a beautiful restaurant with a special corner for the children! The waitresses are very welcoming!

We had a delicious meal! The dishes were fresh, flavorful, and beautifully presented. The service was also excellent: friendly, attentive, and hospitable. You really feel welcome. Definitely a restaurant I would love to return to. Highly recommended!

Nice restaurant to go out for dinner with girlfriends. The desserts are especially delicious. Definitely recommended for a fun evening.

The music was very loud. After asking three times, it was not turned down. We had a set menu and wanted to swap the soup for a drink. That was not possible. The carpaccio omelette was covered in sour sauce and was not tasty. We will not be going here again.

We were here today for a 4-course menu. We had to wait a very long time for every dish and the food was lukewarm and cold. The chicken satay was undercooked and gave me severe diarrhea. This is already the second time. I experienced the same thing last year and my complaint was not taken seriously then either. Today, the service was dirty again, but the napkins were dirty too. For us, this is definitely the last time at De Beren in Roosendaal.

We waited over 30 minutes for a simple tomato soup, which was, moreover, very mediocre. After that, it took another 40 minutes for the carpaccio to arrive. It was lukewarm and had hardly any toppings. Next, we had to wait 55 minutes for the chicken satay, which, unfortunately, wasn't even cooked through. To finish, we had to wait another 20 minutes for a crème brûlée that was served ice-cold. Additionally, the hygiene was also disappointing. Guests were seated at tables that had not yet been cleaned, and the cutlery was not clean. All in all, a very disappointing experience. The long wait times, the quality of the food, and the hygiene were far below par.

We had a delicious meal; the three-course menu is highly recommended!!

We were able to get a decent meal However, it is a shame that it looks like an old bicycle shed; apart from the bikes, it looks like a scrap yard Weeds are growing between the spokes of bicycles All kinds of parts are lying here and there, not exactly the right place to go for a meal

We had a delicious meal here with 4 people. Very friendly staff and manager. Partly set menu and à la carte. It was practically completely full inside, so we sat outside; the weather was good. Despite the crowds, we didn't have to wait long for the various courses. Well worth it.

Had a lovely meal with the family on the terrace yesterday. Plenty of choice for the children and a tasty strawberry dessert. The food was delicious again, as always, nice and fast, and the staff were super friendly.

I made an attempt to get something to eat here. It's conveniently located along the highway. Upon arrival, I was told: "Just a moment, I'll be with you in a moment." Then they kept me standing there so long that I went to eat at the McDonald's next door :-(

We thoroughly enjoyed a 3-course menu for €29.95 today. There was plenty of choice and the service was very friendly. Definitely recommended!

Top restaurant! We were a bit shocked by the reviews, but that didn't spoil it! The food was good and it really didn't take long like some people say! Everything was hot and well cooked. The fries were also just good! Quiet atmosphere! Very friendly staff! It is a bit more expensive, but certainly not excessive. We will definitely eat here more often! We had reserved for 7:00 PM; it was a bit busier outside, but inside it was incredibly quiet.

Taking nearly two hours to serve a very mediocre starter and main course on a quiet Monday evening is ridiculous. After repeatedly pointing out that it was taking too long, there were no apologies and I was politely waved goodbye. At least there is that.

Terrible service, coarse, dry food, super poor performance, what a shitty place in Roosendaal

We were the first ones to lunch still had to wait for 1h until the food arrived an on my Salat was nearly no dressing

Very disappointing experience in Roosendaal, a world of difference compared to other branches We went to eat at De Beren in Roosendaal for the second time today. Unfortunately, the service this time was even worse than the first time, even though we really wanted to give it another chance with the whole family. The first time we were here, the staff was rude and the food took an extremely long time. Back then, people who arrived after us and hadn't made a reservation received their food and drinks before we did. Today we arrived with great reluctance (something we didn't show, because we wanted to get away for a bit with the family). We arrived around 5:05 PM and were allowed to find a spot outside. A couple who arrived after us sat next to us. While everyone around us was getting menus and drinks, we were completely ignored. In 35-degree heat, we sat there waiting, extremely thirsty. It took well over half an hour before someone finally asked what we wanted to drink. Even though there were only eight people in the restaurant in total, the people who arrived after us, and even a couple who arrived just 20 minutes after us, were already served everything. After that first question, it then took another 20 to 30 minutes before our drinks arrived at the table. Eventually, my wife received her garlic prawns, but my main course never arrived. At 6:30 PM, I stated: if the food isn't here by 6:45 PM, we are leaving. Meanwhile, the three waitresses (in their early 20s) were constantly chatting amongst themselves and made absolutely no effort to help the guests. When I finally walked to the cashier to pay for what we had actually consumed, my wife had to call them four times before they finally responded. I explained the situation, and although they apologized several times, it didn't change anything about the situation. We have been visiting De Beren in Breda almost monthly for years and regularly get takeout in Oosterhout; the service there is always fantastic, friendly, and prompt. The fact that things have gone so dramatically wrong in Roosendaal twice is concerning and very frustrating. As regular customers who dine with you monthly, this is not the quality we have come to expect from De Beren. I hope that this will be investigated internally and that action will be taken.

I am a fan of the spareribs, but the service at this branch is not attentive. Even though there was plenty of space, we were not allowed to sit at a four-person table, while later guests were. We had to ask for everything ourselves, and then they simply forgot about us. When we pointed this out, they told us they were busy behind the bar. However, there were no customers at the bar, and five of them were standing there chatting happily.

What incredibly bad service! 1 star is still too much; the whole place was empty. Two employees just chatting a bit behind the bar. Waiting fifteen minutes just for drinks was enough. I got up and walked out. They even had the nerve to say that the drinks had just been poured and we had to pay. I don't think so. I gave them the benefit of the doubt after not having been there in a long time (back in the early years it really was a good place). But I am never coming here again!

The quality of this place has gone downhill dramatically. I've been here often in previous years, and each time it just got worse. You ask for a medium steak, and you get it raw. The spare ribs were incredibly dry. Things that had been swapped out. Then you hope to end on a positive note, and the coffee machine breaks. Okay, then chai tea, and you get a meager cup of warm milk with an anise star in it. We did get a good chai tea in the end, but overall, it's a disgrace. The staff tries their best; they can't help that the place is run terribly. Never going back here. We'll just go back to De Beren Hoogeveen, though. It's a beautiful place, always good food, and great service.

The food was brought but we didn't get any plates with it, so we had to eat from the board. The dirty table was not cleaned by the staff afterwards. And we had to wait an hour for dessert.

I always enjoy eating here. But unfortunately, it is a very unstable establishment when it comes to service and quality. One time the food here is very good, and the next time it just isn't good. Nothing to complain about regarding the meat, except that the price is too high for what it is worth. The vegetables are inedible, as if they came straight from the freezer and aren't fresh.

The food itself is fine, but the service is very poor; waiting a long time for food and drinks in between is even more frustrating.

The food was pretty decent overall. We ordered three different dishes, though one was cooked incorrectly and had to be sent back. Aside from that, the food was good, but nothing particularly special considering the price. The dessert, however, was very tasty and definitely the highlight of the meal. Service was also a bit slow.

The service here is not what we are used to at De Beren. Even though it isn't very busy, you have to wait a long time for someone to come. Standing at the checkout for almost 15 minutes before we were served, and really, it wasn't busy. Unfortunately, this is already the second time that the service and atmosphere were not as good as we are used to.

Went for lunch today. We were allowed to choose from the entire menu. First of all, we waited an hour and 15 minutes for our food, only to then ask where it was. Loaded fries and a Berenburger should be doable, right? The fries were soggy; they had already been pre-fried in a large container under a light. For the Dame Blanche, which you expect can't go wrong, the whipped cream had collapsed. Never again for us… certainly not for that price. Unfortunately, didn't take any photos.

Unlimited satay means one full meal after waiting an hour, and then one skewer every half hour. Uninterested, unfriendly staff, and even an email sent detailing the bad experience is not handled properly. The meat is good, but the rest is a disaster. Unfortunately!

Had a decent meal. There was quite a lot of grease on the plate with the schnitzel, and the sweet potato soup was lukewarm and not crispy. When ordering dessert, I, as an adult, was not allowed to order a dessert from the children's menu. Completely ridiculous.

De Beren Oud Gastel: the food was cold and the meat seemed to have been pre-cooked/roasted, frozen, then thawed in the microwave and briefly fried. The fries were not fresh, soggy, and cold; the vegetables were also cold, and the meat was almost cold. 2 3-course menus, 1 children's menu, 1 standard starter with main course, 2 drinks: 150 euros! A lot of food went back with the same complaints. We were not used to this at De Beren; the first time was so bad.

Had a delicious four-course set menu at Beren. The menu has changed since before, though. Friendly staff. Beautiful location.

Yesterday, we went out for dinner again after a long time, and it was a huge disappointment. The share dining concept was not explained to us properly, causing one of our party to wait for his food. We asked twice for it and received no response. Empty glasses were not cleared from the table, and then there was the bill, which was completely disproportionate. We won't be going back for a long time, for now!

Had a delicious meal and drinks. Wide selection of dishes Friendly service Free parking

We loved the food and desserts. Everything was very good and the staff were super friendly. I highly recommend the experience. Very nice atmosphere.

It is not worth the money! The menus are meager; the salmon was good, but not great for the price. They present it so that for a party of 3, they don't put all the food on the table at the same time... the 3rd person eats much later. Next time, we will steer clear.

Unlimited satay. Not quite! They drag things out so much that you can't call it unlimited. Meals are being brought all around you, even if ordered late, but a satay stick for 3 people is asking too much. Even if you politely ask the wait staff where it is, it doesn't get any better! But they are quick with the drinks; you haven't even finished your drink yet and they ask if you want another one.

Very bad experience. We had to wait more than 40 minutes before anyone even came to take our order. Then we waited another nearly half hour for the food. While waiting, we wanted to order an extra drink, but there was no staff to be found anywhere. When we finally went to ask ourselves how much longer it would take, the lady at the cash register reacted very rudely and simply said that we “just had to be patient.” The service was truly substandard. You don't expect this when you go out to eat. Very disappointing.

First time here, probably the last. The food is reasonable for the price, but unfortunately, we both had stomach problems after a night of bear-eating. Something's definitely not right.

If you enjoy waiting an hour for your food, only to have it served cold, then you're in the right place. Drinks arrived fairly quickly, and the atmosphere is relaxed and pleasant. But don't go here for the food; it was more suited to the bin than my stomach.

The two of us went here for a hot lunch. Not a good experience with this location. It started with us being assigned a spot on a raised platform (two steps up), even though it was clearly visible that one of us has mobility issues and uses a cane. When we asked, we were allowed to sit downstairs. The food took a long time to arrive; upon arrival, the croquettes were cold inside, and the fried egg was burnt black. It was quite cold at the table to sit without a coat. We wouldn't go back.

Wonderful place, good service, and friendly staff. Delicious food, I'll definitely be back 👌

Well, it wasn't great today. It was quite cold. The 3-course menu was okay for the price, but the portions were tiny. The glory days of unlimited spareribs, satay, and fish for next to nothing are over. But the worst part was the long wait. Upon arrival, we were asked what we wanted to drink, but it didn't arrive until just before we received our starter. That was also the only time we were asked about drinks. We didn't see the service enough. Our empty plates from the main course sat empty on the table for half an hour (if not longer), and then we still had to be served dessert.

On January 4th, a friend and I had lunch here. The lunch was delicious, but it was terribly cold inside. We mentioned this to one of the staff members, and she said she didn't know how the heating worked. I later followed up by email after receiving an email asking if I was satisfied. The email was answered very quickly, saying that the building was difficult to heat due to the many windows, but that internal measures had been taken to turn the heating on earlier and adjust it more efficiently. Today we gave it another try because we had received such positive feedback and the food was delicious. Upon entering, we noticed it was cold in the restaurant, but we deliberately avoided sitting near the windows. We had ordered drinks, and when they arrived, the staff member pointed out that there was no biscuit with the tea, as this is the policy for lunch guests, which prohibits biscuits. We ordered a brie sandwich without bacon, and a bacon sandwich was brought, but the staff member quickly arrived with the correct one. It was overcooked, making it look like it had been in the oven twice. My chicken club sandwich was tasty, but had fewer fillings and little sauce compared to the previous time. The cold in the restaurant was truly unbearable, so at one point we both had to sit down with our coats on, but even then it was unbearable. We wanted to chat longer, but decided to go home because of the cold. When we were paying, a staff member told us it was really cold and that they'd mentioned it many times before, but that one of the appliances on the roof was broken and they couldn't get the temperature up. We joked that the name should be changed to De Ijsberen (The Ice Bears). It's a shame that the cold has already happened twice, because it's a nice restaurant in a convenient location, but for the time being we'll meet up somewhere else for lunch.

Nice restaurant despite the odd location next to the highway. Recommend the sirloin steak 🥩

The food was delicious. The service was a bit chaotic. We had to wait a long time for our next course. People who arrived later got their food first. The staff was friendly, though. The music was very loud.

The food quality is about OK. The service itself is reasonably decent. As is often the case at De Beren, it's a bit chilly here too. It's a bit of a shame that they're so stingy with the sauce when you order a schnitzel with sauce. The wine is good. I ordered a limoncello with dessert for an extra 5 euros. Stingyness reigns supreme here too. At most, half a drink, in my opinion. It's not worth it for the atmosphere. So, if you're out and about and don't have too high expectations, it's a great place to grab a bite.

Great location, friendly staff, fast service

The four of us dined at De Beren in Roosendaal with a three-course voucher from Kruidvat. It was a lovely location, pleasantly decorated, and the staff were really friendly. But… the restroom was absolutely awful. There was a checklist showing that it hadn't been cleaned since around 4 p.m. the day before, even though we were there around 7 p.m. the next day. The toilet seat was also broken. That just looks sloppy and unkempt. I'd rather just sign that checklist and leave it at that. The food itself was good, that wasn't the problem. However, it was a bit pricey for what you get: large plates, small portions, and the fries were lukewarm. What really made it sour were the extra charges. With the satay, they asked if I wanted mushrooms with it, without mentioning that it would cost €3.25 extra. The same story with dessert: "Do you want whipped cream with it?" It turned out to be €2.25 extra. The €53 we paid was just for drinks and extras. The food itself had already been paid for with Kruidvat vouchers. With four people, eight soft drinks, and then this amount on top of that, it feels a bit harsh.

Good menu and helpful staff. Small children can join in well

I went there recently with a group of friends. The food was delicious, and the service was very friendly and smiling. Great atmosphere, I definitely recommend it!

The bench where we were supposed to sit was covered in food remains from previous customers. We weren't given pancakes with a knife to cut until we asked. We had to wave several times to get the waitress's attention.

Enjoyed a delicious meal via social deal

Went here for lunch this afternoon. Parking was easy and there was plenty of space. We had to wait a long time to be shown to a table. The food took quite a while, but that wasn't surprising considering there were only two women working. The food was delicious.

I had satay fries yesterday. The meat was warm/lukewarm and tasteless. Way below par. The room was very noisy.

I had a delicious meal on October 9th, but it left me with a bad taste in my mouth. I had a 10% discount coupon, but at checkout, I was told they couldn't redeem it because their system wasn't working. How are we going to fix this? Well, apparently, they're not solving anything at De Beren. I sent an email, and they replied that it was my fault because I should have shown it upon arrival. That was supposed to be one of the terms and conditions. Nice idea, but unfortunately, the date isn't mentioned anywhere. It just says "show it at the checkout." After sending more emails, I'm still not getting a response. Ridiculous, how unfriendly to customers. These coupons are still in circulation, so just don't participate! I still assume they're working on a suitable solution. I'd love to hear from you! The photos below show the terms and conditions!

No atmosphere and certainly no service.

Had lunch via social deal, super tasty food, friendly staff, everything in abundance

Seven of us had lunch here. We ordered a farmer's omelet, which was nothing special, the vegetables were burnt. We had two omelets, the eggs were cold, and the lettuce was wilted (see photo). We had one carpaccio, which had bacon bits added to it. Two pieces of bread with one egg for small children were served on one plate; we had to ask for an extra plate. We also ordered extra lettuce. We had one chicken sandwich... I'm done with it. The service was grumpy, and we had to wait a very long time for our lunch, and no, it certainly wasn't busy. I wonder what it will be like when it's busy, haha.

There were 5 adults and 2 young children, and we had to wait over 30 minutes for our food. The fried eggs were served on a very warm plate, but the eggs were cold, the crust of the bread was rock-hard, and the lettuce was wilted. The dressing on the carpaccio was dried out, and the other dishes were also bad. Not recommended! The kids had to eat from one plate. That's not very practical.

The absolute worst Beeren restaurant is in Roosendaal. The all-you-can-eat spare ribs is a joke there. I don't recommend it to anyone.

What a wonderful experience! The food was delicious, and there was plenty of choice for our little boy too. Friendly staff. A clean and welcoming restaurant. We will definitely be back. A big thumbs up and 5 well-deserved stars.

Bought vouchers from the Social Deal for a two-course lunch. You get a soup starter and a choice of bread and toppings. Plenty of choices and it was delicious.

I was here in October. When we arrived, we were helped quickly, but after that, it was absolutely terrible. We waited more than 45 minutes for our food. When I mentioned it, the answer was, "The fries still need to be fried." While people after us had already received their food, including fries. Suddenly, I received it very quickly. Unfortunately, there was no apology. We had to ask for cutlery ourselves. And when we did ask, the answer was, "You don't need that with your starter." This experience was a real shame. We won't be coming here again.

Yesterday, the four of us went here for lunch through Social Deal. Someone came over pretty quickly when we arrived. They took our names and told us to choose a table. We chose the most peaceful table, but it was wobbly and hadn't been wiped down after the previous diners. The tables were incredibly sticky. We'd only been sitting there for a few seconds when she was standing next to us, staring at us and asking what we wanted to drink. We'd only just picked up the menu. Finally, she decided to give us a moment. When we'd chosen a smoothie and fresh juice, she came back to take our order. But unfortunately, the machine was broken, so we decided to go for iced tea. We were given a slip of paper with all the options within the Social Deal. The starter was "creamy tomato soup, meatballs, etc., etc." No idea where the meatballs were... One person had two, two people had one, and one person didn't have any meatballs at all. We also asked for the soup to be "nice and hot" ("I'll pass it on"), but alas... it was lukewarm. Then it took an hour for the main course to arrive. My dish (steak pieces on bread) was delicious, and everyone else enjoyed theirs too, but not once was anyone asked if anyone wanted another drink or if it was to their liking. While we were eating, we heard a strange noise. It kept going on and off, on and off, on and off... We thought it might be a carving knife/machine or something in the kitchen. After listening to this for quite a while, I asked one of the ladies what this strange noise was. It turned out a colleague was sharpening pencils behind the bar with an electric pencil sharpener 😣. I said, "This is a damn annoying noise." "I'll pass it on." She walked to the bar, told her colleague about it, and told me which table was complaining about it, after which I was repeatedly glared at by this sharpening colleague. How incredibly friendly and hospitable! Please do that somewhere else in your restaurant where no one will bother you. We were sitting quite far away, and it was already bothering us. Let alone if I'd been sitting at the first table next to the bar. I would have, figuratively speaking, thrown the sharpener out the window. Tables weren't cleared (the table next to us had been full for over an hour, and it really wasn't that busy), and we were completely ignored during and for 45 minutes after our main course. We wanted dessert, but no one bothered us, and when we decided we were done, she suddenly said, "Enjoyed everything!" and "Would you like another drink?" Well, now we don't need it anymore. We went next door for dessert (McFlurry). We paid for our drinks (€3.50 for an iced tea!) and quickly left. We'll never go there again. Apparently, this staff still needs to learn how to be friendly and helpful to those who indirectly pay their wages: your paying customers. What a missed opportunity, but judging by the other reviews, it's apparently not unusual behavior. (A three for atmosphere because the space is nicely decorated. Little to do with the staff or cleanliness. Dirt was running down the windows.)

It was delicious again. It took a long time for the meal to arrive.

Great food at a reasonable price. And ample parking, which is also nice.

We went here as a family to finish our vacation. After a great starter, we got the main course... which was really not okay... My salmon was really tiny and incredibly overcooked. The spare ribs on my parents' share menu weren't warm. The fries were incredibly overcooked, looked like they'd been recycled. When we pointed this out and told them they should have noticed, they reheated the ribs, took away all the fries, and returned us with just enough fries for one person. Quite a disappointment, something we weren't used to from the bears... I think we'll choose a different restaurant from now on.

Excellent service. Danny was very quick and customer-friendly. The food was also excellent.

No workers cold food slow service

Call to ask if you have room for two, and the answer is no, we're full. Check the website to make your own reservation, and sure enough, there are plenty of times and spaces. It's a shame, a missed opportunity. I always had a lot of love for bears, but this way, it'll be over quickly.

Good food, nice service, almost everyone looks like they like working there

The food was fine, but after we had the decer menu, we had to wait half an hour for it to come back and then it was another 15 minutes.

I visited here after a long time and changed my opinion of this restaurant. I once gave it 5 stars, but after tonight, 1 star is too much. We waited an hour for our appetizer, and half an hour for our next course. A total of 3 hours. Dessert was served after another long wait. The meat was almost cold, and the fries were tasteless. The salad was served in a saucepan, so it was tiny. We were all disappointed. We definitely won't be returning and we wouldn't recommend it to anyone.

I still can't believe what happened to me tonight. Was it because we only came through Social Deal? Was it because the staff was far too young? Or was it the incompetent manager, who completely lacked any sense of responsibility? There were four of us, and the evening was a mess of excuses. When we arrived, we were told there were too few staff and last-minute sick calls. We received our starter exactly an hour after arriving. The second course arrived after another half-hour wait. The main course kept taking so long, so we decided to ask what was wrong. The printer was broken! Strange, because everyone around us was being served as usual. Or was it because we were with Social Deal and were tucked away in a remote corner of the restaurant? Finally, we got our main course, and to be fair, it was fine, but the fries that came with it weren't fried long enough, so they were still raw. All four of us felt that way, not just me, the author of this review. Finally, it took forever for us to get our dessert. Finally, a girl came to the table and said, "I'll bring empty plates and be back to take your order." We didn't see the girl again. We complained to the incompetent manager, who said she would speak to the girl about it. Well, we kept an eye on her, but no one was spoken to. At the cash register, the standard question was asked if we were satisfied. Well, to be fair, the food was pretty good, except for the fries, but the service left a lot to be desired. I asked again why that one girl had left us sitting after promising to return. "I can't tell you," said the incompetent manager. To which I replied, "It would have been nice of you to send that girl over to us, or to offer us a free drink for all the trouble." (A three-hour wait for a relatively simple menu). The response was, "Then we might as well offer the whole restaurant a drink," which, in my opinion, was her admission that they don't have their act together. Nope—never again. And... if you read this review, "Forewarned is forearmed"...

Strange experience yesterday… I arrived with 5 people, including 3 children (almost empty when I arrived), and no staff at the entrance. We walked to the completely empty terrace to find a table; the weather was beautiful. A staff member came over and asked if we'd checked in… because there was a sign saying we had to check in first. I said I hadn't seen it...anyway. She indicated she had to ask if the terrace was open first, or if not, the table near the door. We sat down there. We waited a while. We wanted to order, but no one came. I went inside to get a menu. I saw them near a cupboard and asked if I could grab one. To which they replied, "I'll be right with you." I didn't grab anything and went back to the table to wait again. After 10 minutes, we left. And then suddenly, two more waitresses appeared from somewhere. We indicated we were leaving anyway. "Okay!" That's a fine answer, but I think you'd rather see customers leave than come, given the staff's attitude and responses... I've come to expect much better from some Beren restaurants! I'll definitely never come back here again!

We come here regularly; the food is always delicious, with plenty of choices. There's a lot of staff turnover, but that happens everywhere these days.

Plenty of choice, well-seasoned and at the right temperature. Friendly staff.

The bears serve good food as usual, but the service is a bit lacking at this location. The older staff tries their best, but the younger ones don't seem to engage with the guests...

Two people dined at this Beren. We were warmly welcomed, had plenty of free parking, and were friendly staff. The food was inconsistent; the chicken satay was dry and burnt, but the spicy chicken was good. After ordering drinks, the service was very slow. We had to wait a long time for the dishes to be cleared, the next round of drinks to be served, or to order new drinks.

Beautiful restaurant Fast, friendly service Good menu Good food quality

No air conditioning with 30 degrees outside and even warmer inside. The carpaccio was lukewarm, and the Apple Bandit was too. Not a pleasant meal... Unfortunately, it was a 4-course meal through Social Deal, so it was a long wait.

Horrible! "Unlimited" spare ribs, but it takes forever to order and then you get half ribs. The staff is smart and rude. They ignored me all evening, and I heard other tables complaining too. Truly the worst "restaurant" ever. If I could give 0 stars, that would be more appropriate. I paid halfway through and left with screeching tires.

The food tasted good, but that was the only positive. The staff was difficult to reach and unmotivated (with a few exceptions). After two hours, we were still waiting for dessert.

The spareribs were inedible, complaints everywhere last night already 5. No solutions, everything went difficult….. and there were no solutions. Drama, never go there again. What a misery that you also have to pay for!