Rubens Burger in Oude Stad

If you walk in at 6:15 PM and get your food at 7:30 PM, something's logistically wrong (only the main course). Incidentally, the place was full with nine people and some thuisbezorgd.nl orders. The average age of the staff is around the alcohol limit, but that shouldn't be the problem. Nevertheless, it took over an hour to fry two steaks and toss some fries in the deep fryer. A good place if you're not in a hurry...

Amazing burgers! Gluten free + vegetarian burger options! Taste is delicious!

We came here on Sinterklaas Eve, and there was only one person running the place. The limited menu was understandable; there was still plenty of choice. The blue cheese burger was really good.

Received wrong burgers when ordering, impossible to reach by phone.

Ordered through Thuisbezorgd. My order was incomplete, so I tried calling the store, but that's not possible. The associated number is not in service. Therefore, I can't reach them in case of problems.

I visited Burger Bar and ordered three smash burgers, one portion of fries, one mozzarella sticks, and a Coca-Cola. The total was €49. The food was tasty overall, with a few small notes: The onions were a bit too much and slightly hard, the mustard was a little overpowering compared to the taste of the meat, and the patty itself was a bit too crispy, which made it less enjoyable. Despite that, the flavor and the overall experience were definitely good and worth four stars. I wish the place more customers and lots of busy days ahead — they deserve it.

Uh oh, uh oh, this is going in the wrong direction. Please invite me when the food on the menu can actually be ordered, and preferably eaten, and there are more than 5 IPAs in stock.

Delicious hamburger, kids friendly and fast order. Highly recommend. Will be back.

Small burger patties, overpriced for what its.

Stopped by on a Sunday evening. I had a choice of 3 or 4 burgers—the rest of the menu wasn't available. My order was initially forgotten (even though only two other tables were occupied). When the burger arrived, the bun was burnt (grilled too hard) and the burger was still too rare. I ended up eating it, but I shouldn't have, as I'm having gastrointestinal problems today. The fries were good, though.

Not open! Even though the website and the sticker on the door indicate otherwise.

Had a great burger at these guys! Simply excellent, it was quite busy, especially with takeout. I think a few more staff would be nice, but that's a challenge these days. Thanks and see you soon!

Good service and really tasty burgers, although not all on the menu were available.

Great food, super friendly and also plenty of choice if you have to eat gluten-free👌🏽

Phenomenal burgers. Dry-aged beef, perfectly balanced sauces and toppings, and absolutely addictive fries! Whether it's a Spicy Aunt or a Smash Burger, it's a pleasure every time. Their love for the burger craft shines through with every bite.

Super delicious burgers and fries, even gluten-free is available.

The burgers were incredibly delicious. The service was very friendly and helpful. Highly recommended.

Waited for 1h and 30mins. The Food was still frozen from Inside. Other guets got their foot in 20min.

Went there for the second time tonight. The last time was six months ago. Unfortunately, it wasn't a great experience. 80% of the menu wasn't available. The things we wanted weren't available, and only the standard fries were served. The service was okay; we had to ask for plates and napkins ourselves. We weren't asked for another drink or dessert after the first round because no one came. We just walked in, paid, and left.

We ordered the truffle burger and the smash burger, both of which were quite delicious! Great atmosphere and friendly service. A great place to eat in Harleem.

Burgers are great. Unfortunately they always close way before the closing time stated in google maps.

Loved this place, the guy who was running it was absolutely fantastic, brought us some extra fries because we had a little wait.the fries where superb, best we had whilst in Holland. The burgers where also amazing, so tasty. We loved our meal and the service so much we took him a bar of chocolate to say thank you for feeding us.

Very good burgers, I recommend the one with blue cheese and the Dutch one.

Definitely in the top 10 in the Netherlands.

The food was excellent, but the place was a bit unusual. There was only one person manning the place, which meant everything took a bit longer to get going, but he was very friendly. The menu was also quite expensive, and there were no simpler burgers. The staff member did offer to make several people a more affordable regular burger. Apparently, they're listed on the website, but they don't want to promote it to diners? The music was also so loud that it was difficult to have a conversation. The burgers and fries were good, though!

Great burgers, nice location and very friendly staff!

The food was sooooo delicious, and the owner is very nice. A must every year when we're in Haarlem. 🍔

Very tasty burgers, the fries are fantastic – we'll be back next time! The perfect stopover on the way to Germany.

Beware! We've been scammed here. The waiter has added two portions of fries to our receipt which we have never ordered. Unfortunately, we didn't realise this until we came back home thus we paid 9 euros extra. We don't know if this was a mistake or a simple theft but be sure to check your receipts before paying.

This restaurant definitely deserves a better ranking! Excellent burgers, perfect fries, great smash burger! The place to go to if you want a good burger in Haarlem

We had a lovely meal on the patio. The service was prompt. The burger was exactly as described, and the fries were also delicious, even with the skins on.

Great!! Delicious juicy burger and friendly service :)

There were 3 young men walking around but they didn't even think to ask if everything tasted good or to clear tables around us. Typical male behavior, there has to be a lady who receives the guests because this is a stallion inspection and that costs you customers. The food is perfect. Oh yes, the milk for the cappuccino was also gone.

Last Saturday my girlfriend and I spontaneously went for lunch at Rubens Burger, after a morning of shopping in the city. She had the classic beef and I wanted to try something different, so I went for the vegan burger. No regrets! The taste was just as full and juicy as a regular one, and the texture was also great. We tasted each other's burger and could hardly tell the difference haha. Also nice that they have a lot of choices for different dietary requirements. We will definitely come back here :)

Just enjoy a burger, tastes great

Burgers were reasonable. Price ratio for a burger without fries, is too high. Assortment was poor. Service could be faster and more cooperative.

Burgers are always good here and just a little bit different. Atmosphere is great and service very friendly. Good price/quality ratio.

The foods are delicious and the price is really good. The staff is really kind too.

Best veggie burgers ever 🤩 Lovely service and close to the Patronaat 🤘🏽

Great. Not your standard burger but just a nice well thought out burger with good ingredients. Good taste, loaded fries also very tasty. Service good, atmosphere cozy. Tasty, enjoyed it.

Nice burgers. I strongly recommend Pittige Tante burger if you're a spicy food lover. Also the chips were very delicious

Great place, delicious food and friendly staff!

Very tasty and fresh burgers. The fries with truffle mayonnaise and fresh lemon zest were also extremely tasty.

Outstanding burger with even better fries! It was one of the best burgers I've eaten! Finally a shop that doesn't serve normal burgers, but also with more attention to detail. I can only recommend it to everyone.

Here you will be served the perfectly cooked burger, with your own twist! Very tasty. Fries couldn't be further from here! Top spot!

Great place for coeliacs with burgers able to be made GF. Waitress was knowledgeable about cross contamination. The burger tasted great!

Delicious food and friendly service!

They are very friendly! The burgers are also amazing. I highly recommend it.

Very nice place! Tasty burgers and fries and good service broad boy with brown hair is very friendly and hospitable!

It took over an hour for burgers and fries. Ruben considers Uber orders more important than guests in the restaurant and is happy to keep you waiting. Several other tables before us had already left without receiving food. If you don't mind waiting more than an hour for your food, the food isn't bad (but not great either). Otherwise, stay away from here.

Great burger, absolutely perfect fries with cheese and bacon. Tried this multiple times and it never disappoints. It can be tricky to find them open sometimes but if you’re lucky, buckle up and get some good burgers.

Quiet Thursday night for a later dinner. Service was pleasant, burgers were really good, the vegetarian mushroom burger especially. No photos, we were too hungry.

Best burgers in town. Got a gastronomic 0rgasm here. The Holland in de glorie Ja is my favorite!!!!

The best burger and Fries ever!!!!

Was super tasty and top guys who work there 👌

Found this place a few years ago really busy and had great food , not so lucky this time, place smelt of fat, empty when we arrived, ordered 2 mushroom burgers waited then got told they had no mushrooms not the same place a found a few years ago. Left and went to the pizza and pasta restaurant round the counter with was fantastic

The tastiest burger and fries we have ever eaten! Fries are extremely tasty, even tastier than from the deep fryer. Very friendly staff. Nice decor and music. Is in Lisa's top 5, a real burger connoisseur! TOP experience!

I've been coming here for 5 years because of concerts in Patronaat, every time it's great. Enjoy a top burger and a great atmosphere. See you soon gentlemen.

I recently had dinner here with my family and it looked great. The burgers tasted great and the restaurant looked neat. Good service and nice staff. Definitely recommended.

Ate on site. Small but nicely decorated restaurant. Order was taken quickly. Preparation time was fine. The result completely. Delicious burger with fresh fries. The woman had her burger on a salad instead of a bun. A nice alternative. All in all a great experience and definitely recommended.

The staff was incredibly friendly! Had a great evening, couldn't have been better!

I didn't write such a nice review before because the food ordered was really not good. Certainly not what I was used to from Rubens Burger. I adjusted the review because they contacted me via a response. Unfortunately I only saw that now. It's good that they're reaching out, but I'm still not going to order from them anymore. The quality of the products they cook with has deteriorated. The meat, the fries and what extras are on the burger. This is simply their choice, which means I will choose someone else from now on. They were unlucky with the lost delivery person, as well as with the burger being overcooked. The mayonnaise was still tasty.

Op zoek naar een snelle hap lopen we deze zaak binnen. Er zijn op dat moment 10 andere gasten t.o.v 3 personeelsleden. We worden begroet met een zakelijk “we hebben personeelsgebrek dus deze keuzes zijn niet beschikbaar van het menu”. Vreemd omdat het niet echt druk lijkt maar wellicht loopt het storm mbt afhaal/bezorging. Bediening is amateuristisch (in poging 3 komt er uit eindelijk de bestelde Cola zero op tafel, bij het uitserveren van de burgers kegelt medewerker Icetea over het tafeltje, doet niets, verontschuldigt zich niet en loopt weg!!!!). Magic-mushroom burgers verdrinken in vette mayonaise-achtige saus. Dit mag/kan/moet veel beter. Zo moeilijk is het allemaal niet.

Made us pay too much even after we indicated it (but less too much) Mediocre burger for €18 is the best you can expect, 3 young boys in the kitchen who didn't really know anything about their job, mediocre service, very bad waiter

Nice burger place, original menu too. Definitely worth repeating!

We ate a ridiculously expensive hamburger, with nothing served with it, so we shared a bowl of fries, for which we also charged way too much money. We were over 40!!!! Euros spent on two hamburgers, a bowl of fries and two soft drinks. The store smells like burnt dishes, is not clean and cheaply decorated, there are too many super small tables, the music was constantly being messed with and was also much too loud, and there are boxes of supplies everywhere. Not recommended!

A very cosy place with good service and tasty food The burgers were very delicious and juicy and the fries were perfect

Quite lame. Over 50’ waiting for: - an overcooked ball of meat (that was not a hamburger). Rather disappointing as it was very dry. Personal note I disliked: the pickles are not sliced, they put CHUNKS in it. - cold bun. Not even toasted. - extra salty fries. The concept was great. The potatoes crispy. A ton of salt ruined them. Nearly an hour for this, and no “sorry/thank you for waiting” made the experience lame. They were lucky the three of us were incredibly hungry. Not recommended. Edit after review: they also COMMAND to reach out to them. So disappointing.

Mediterranean burger and the truffle burger were so delicious. I wish the filling was more. The potatoes were amazing

Been coming here for years, my favorite burger joint in the area. Never order anything other than the blue cheese burger, which is phenomenal. Service friendly and attentive.

The food is okay, but be prepared for the slowest burger service in Haarlem. I have been to the place multiple times and 45 minutes to an hour for a burger is normal preparation time it seems. Stay away if you want a quick bite

Ordered burgers from Ruben again. They really are the best in Haarlem!

This might be a bold thing to say but... This probably is the best burger in Haarlem.

Food is good, excellent burgers. You cannot make a reservation. Too few staff and the man who runs there does not oversee it, which means people are waiting for a long time. When paying, you are curtly sent to the counter where personal attention is zero because the home delivery service receives more attention. The question of whether we can get salt on the table is dismissed with the phrase that there is salt on the fries. Well... Too bad... Not a second time.

Burger was raw, the replacement was a different type than ordered. Fries rock hard. Waiter was slow and used bare hands to throw ice cubes into glasses. Not recommended.

The fries here are unprecedented! Delicious food!

Ula did great!! She was very bussy but did here very best! Burgers were also tastefull and nice

I ordered a gluten-free burger for take away (waited over 45min with our little baby for this burger) , but got a normal burger. For me it’s absolut important to eat gluten-free (had the whole vacation big problems). After a few bites I noticed that this burger wasn’t gluten-free. Because of our little baby and the long waiting time, I couldn’t wait for a second burger. When I went to the staff, they told me, they are so sorry but couldn’t give me my money back, because they have no cash, but a I have to write an email with some details and they will transfer it to me. I did it, but no one answers my mails. I paid for a burger that no one ate and had the whole trip to haarlem problems because of this not gluten-free burger. So sad! Absolutely not recommended if you are allergic!

Elke keer als ik bestel, duurt het bizar lang voordat er geleverd wordt. Ik gaf het weer een poging omdat de smaak van de burgers wel goed is. Dit keer heeft het meer dan 2,5 uur geduurd, ondanks valse belofte met een telefoontje dat het nog 20min zou duren. Hoe kan het dat het structureel zo’n slechte bezorgservice is? Voordeel van deze tent is dat je een glutenvrij broodje kan kiezen.

Extremely slow restaurant - prioritises food delivery. Never coming again. If you want good burgers go anywhere else but here, you are welcome.

Great little burger place with space for about 30 people inside. Burger was delicious, juicy and perfectly cooked. The fries have to be paid for separately but they are again, fantastic quality, if a little bit too salty for my personal taste. Can’t wait to come back. Oh and thank you to the chef who was alone in the place until 6pm and did a great job both cooking and look after the patrons.

What delicious burgers, lots of choice, affordable and nice staff

Mega friendly staff. Four burgers with special requests were prepared for us. Super tasty, especially the vegetarian burger with mango and spicy chutney. Fresh potato fries. Also super tasty. And time for a little chat. We were happy.

Nice “Hole in the Wall” tent, friendly no-nonsense service. Small but diverse choice of burgers of very good quality. Nice choice of beers. Service was friendly and smooth but “a bit chaotic”.

NOT worth repeating: - Food allergies were clearly communicated. One of them was tomato. What did we find on the plate?: cherry tomatoes and a bowl of tomato pesto. - First the fries were served and only 10 minutes later the burgers for 3 of us. Number 4 gets his burger 10-15 minutes after we had already finished ours. This is not an exaggeration and was also after repeatedly asking where his food was. It wasn't even a special or difficult order, etc.... - Instead of 1 glass of wine, a whole bottle is damaged. We had to look closely at the bill ourselves to discover this error. - There was only 1 girl in the service, which was way too busy/much for her alone. Especially because the kitchen didn't seem to have its affairs in order and everyone came to complain to her. - The manager/man in the kitchen had to come and help take the bottle of wine off the bill and responded to us very nonchalantly and as if it didn't matter to him that almost everything about our order had gone wrong. > Very bad experience. Bizarrely bad service. It could also have turned out very badly for the person with us with the allergies, if we had not noticed this ourselves. The irresponsible/nonchalant attitude of the person in charge takes the cake. We did get the burger for free from the person who had to wait so long for it, but this was actually out of proportion to how bad the rest was. Only plus; our food was tasty.

The food quality is good but the service is horrible. We waited for 45 minutes for just “one” burger!

We went late, there was no one. The huge burger. Delicious potatoes

Top burgers! Definitely eat there again!

Got sick after eating from this place.

Honestly, coming from a uk man this was the best place I've ever been. This man called Dillen was the best man ever and was so polite and if I had enough money I would've tipped €100 to him. He should be promoted immediately.

I am very pleased with this service. The burgers were brilliant definitely coming back im from dusseldorf

Great burgers at an affordable price. Would recommend 9/10. Get here fast though, fills up quickly. Only semi issue would be that the servers seemed a bit new to the job. But if that's an issue for you you're probably a Karen anyways :-).

Come here regularly. Service is good. Atmosphere good. And most importantly, the food is very good. Had abnormally salty fries once last year. And the service is Dutch these days. I have no problem with it if someone speaks English. But I read reviews where people do mind. There are some fruit flies, because of the empty barrel in the hall.

Best Burger in town, nice service, 💯 % bio-quality for a very good price ...amazing!

Everything about this place is great. Both the quality and amount of food. Tasty burgers and awesome fries. Really friendly staff. Recommend!

I would say one of the best burgers eaten in Holland! Congratulations, keep it up ♥️

Elisa, the waitress, has been super friendly and approachable. The food was very good and tasty. We recommend the truffle burger!!! Thank you so much!!!

Absolutely amazing food and super friendly staff. We were there on a hot day and due to the location the outside seating is a bit sparse and on the street but absolutely worth it.

I love burgers, I got a really good one 😁

The food is okay. Service is mediocre. There is a burning smell inside. Music is relatively loud.