Shabu Shabu in Centrum

Always fun, delicious food, and a super good atmosphere thanks to Jackie! We would like to nominate him for 'Employee of the Year'!

We come here quite often; the concept is really nice. You reach the order page via QR, where you can order all the dishes, which are brought out quite quickly one after the other, after which you can order the next round just as soon. The food is really delicious. The atmosphere is very good. The staff is very friendly, professional, and helpful. Greetings to Isa (pretty much our regular waitstaff 😉). In short, highly recommended, but do make a reservation.

As always, I had a delicious meal. I've been coming here for years.

I enjoyed the food immensely. Everything arrived fresh and well within the acceptable timeframe. Additionally, the service was very pleasant, and we were able to have a nice chat with one of the servers. I visit Shabu Shabu often and have not had a single bad experience, and that says a lot!

We made a reservation, but there were already about 70 people waiting outside. The line barely moved and there was no update from the staff, not even for those with a reservation. After waiting 25 minutes without any sign of life, we just went to another sushi place. Half an hour later, the line was still there, with hardly any movement. It's a shame, because communication about the waiting time could easily have prevented this.

We have been coming here for years and the food is always good, and the service is top-notch. I would especially like to single out Ken, because he makes it extra special time after time.

Very disappointing experience. During dinner, we discovered a hair in a dish (avocado with rice). That can happen once, but it was primarily the way the manager reacted that disappointed us. Instead of understanding or an apology, the problem was immediately brushed aside. The dish was taken back to the kitchen, and a moment later the manager returned stating that the cook who had prepared the dish was bald, so it must have been the waiter or someone else. It felt as though they were looking for an explanation to rationalize away the problem rather than taking responsibility. No compensation was offered. The only suggestion was to remake the same dish, which is actually the least you can expect in such a situation. However, our appetite had already vanished. When we asked if anything was possible as a gesture of goodwill, the manager indicated that he had never heard of a discount and that we could have an extra ice cream. At an all-you-can-eat concept, where ice cream is already included, that did not feel like a serious solution. His tone was mocking, which we perceived as demeaning. Communication was also difficult. The woman present, who appeared to be in charge, did not speak or understand Dutch. Someone in our party explained the situation to her in another language, but she indicated that she could not do anything for us. She said she would come back later, but never appeared. The manager made remarks that seemed particularly inappropriate to us, such as that he is not God and that such things can happen at home too. As far as we are concerned, that is not a fitting comparison, because hygiene standards apply in a restaurant that are different at home. What we found most concerning was that the manager himself indicated that this happens frequently. If that is true and considered normal, in our view, it says a lot about hygiene and quality control. We understand that mistakes can happen, but how a restaurant handles them makes all the difference. In this case, there was a lack of responsibility, empathy, and customer focus. We did not feel taken seriously, nor did we feel appreciated as guests. We have been here before, but for us, this was the last time. It felt like we were just a number and a source of income. There are plenty of restaurants where hygiene and respect for the customer are a matter of course.

The staff is very friendly and serves quickly.

Update 2026 The sushi is still good, but you can tell that they have cut corners on ingredients and labor. It isn't what it used to be. It must be necessary to make a decent living with all that competition. But apart from this, the staff was top-notch. Efficient, sociable people, knowledgeable, and with a smile. You don't see that often anymore. 2022 Delicious sushi, super good and friendly staff. The decor is also many times better than standard sushi eateries. Currently the number one in the Netherlands!

Tasty food and served quickly. Highly recommended.

During lunch, after their chicken nuggets and fries, children walk to the ‘dessert bar’ to grab a soft serve ice cream and a sour gummy candy in a separate cup; they just charge €2 per cup, expensive ice cream & candy 😂 Apparently, different rules apply during lunch and dinner, without indicating this beforehand. The communication here is also truly appalling.

I'm becoming a bit less enthusiastic about Shabu Shabu. The menu changes over the years haven't really been an improvement. On top of that, I think the prices have become quite expensive now. I'm spending 50 euros per person with my 13 and 16-year-old daughters and my wife, and I actually think that's too much. Unfortunately. I've been coming here since the beginning.

Once again, we had a very delicious meal. This place remains one of the best in terms of quality!! Fresh and very tasty. In a positive sense regarding the price. For the first time, I experienced a slight disappointment when settling the bill because some food was left on the table due to circumstances. And a fine was issued (as a joke). But the way the management handled my complaint deserves nothing but respect and appreciation. And all praise. I have never before experienced a complaint being handled with such involvement and understanding. Which, in hindsight, concerned a new, young server (who simply received a protocol fine for not eating everything). Who eventually learned what hospitality is. And it was particularly nice/sentimental how the manager called back later with understanding, out of genuine concern. Ultimately, this restaurant deserves all praise. And I realized afterwards not to make a fuss about minor details. When this restaurant, with these employees, puts in such effort.

One of the best sushi restaurants in the Netherlands! Fast service, good quality sushi (good fish/rice ratio), and a good atmosphere too. Highly recommended 😋

Best sushi ive ever tasted atmosphere was nice and the service was good and staff was friendly

Super tasty, good service, very nice.

Absolutely fantastic! We went to Shabu Shabu for the first time; I had read some bad reviews about other locations, so we decided to go to this one because it had the highest rating. And rightly so! What incredibly sweet people work here; it really feels like a kind of family business. You can tell that many people come here weekly and know the staff, but not in an annoying or pushy way. Just warm and up for a chat. It was busy, but the food was on the table within 3 minutes; we were really shocked by how fast they were. If you don't like sushi, there is a bit less choice, but the dishes are still really delicious. You order via your phone by scanning a QR code, and you can grab ice cream and pieces of fruit at a sort of bar. I find the restaurant cozy and modernly decorated, and I had a really nice evening. I highly recommend Shabu Shabu Zoetermeer!

The all-inclusive concept was great. Despite that, I kept asking if you wanted to order a drink, even though this is not/was not in the interest of the business.

We had a predominantly positive experience. The acoustics are good, allowing you to understand each other. The food arrives quickly and looks and tastes fresh. The restaurant has recently been renovated. Tasty sushi, especially the salmon. Fortunately, they are not stingy with the amount of salmon. We also enjoyed the side dishes; normally, that is the weaker part. The dessert bar is amazing; they have very good scoop ice cream and even watermelon (July 2026). However, a lower rating for the service. There was one elderly waitress. She was very condescending and kept an eye on us. We were there on a Thursday evening (so without a time limit). We didn't order excessive amounts, but were able to dine for a nice long time. In our opinion, that was not appreciated. Unfortunately, due to this experience, we would not be returning. The sushi was good, though; it's a shame about the annoying waitress.

We were able to eat gluten-free, and at the table, my wife and daughter sat opposite each other at the ends with separate QR codes so that there could be no misunderstanding. However, things went wrong with the service right from the start. We had to ask ourselves every time if the dishes served to them were gluten-free, and on three separate occasions, they were not. And probably more often, because both of them were very sick afterwards.

These people really don't get it. You walk in 5 minutes past 3:00 PM because your 5-year-old daughter had to pee first, and they say, "Yeah, now you fall into the dinner rate 😂" and you pay €50 more.

Super good food, good service, really top-notch

A bit of mass production. I prefer a somewhat quieter restaurant.

We had a delicious meal at Shabu! The food was fresh and served quickly. There is a wide selection, so there is something tasty for everyone. The service was friendly and the atmosphere was cozy. Definitely recommended if you love sushi!

A particularly disappointing experience. In one of the dishes (avocado with rice), we discovered a hair; fortunately, we spotted it just in time. That is unappetizing enough, but the way the manager on duty handled it really left a lot to be desired… Instead of understanding, apologies, or a professional attitude, we were brushed off almost immediately. The dish was taken to the kitchen, and a moment later the manager returned with the statement that the cook who had prepared it was bald… So it must have been the wait staff or whoever. As if that in any way detracts from the fact that there was simply a hair in the food. It felt as though they were mainly looking for a way to rationalize the problem away, rather than taking responsibility. It didn't stop there. Not a single serious solution was offered. The only suggestion was to remake the same dish, which is the bare minimum you would expect in such a situation, but our appetite was already gone. When asked if anything could be done out of goodwill, we were told that he had "never heard of a discount," followed by the remark that we could just take an extra ice cream. At an all-you-can-eat concept, where this is already included, that is, of course, no form of compensation whatsoever. He laughed it off, almost belittling it. The communication also left much to be desired. The "boss" present did not speak or understand Dutch; the language she did speak happened to be audible to someone in the group, but even from that, it was clear she was steadfast in her inability to be of any help. She said she would come back later to take off her gloves, but she never returned. The manager subsequently made several inappropriate remarks, including that he was "no God" and that such things can happen at home too. That is a remarkable comparison; at home you cook for yourself, whereas in a restaurant, guests are entitled to expect food to be handled carefully and hygienically. Perhaps most concerning was that the manager indicated that this "happens often." If that is actually the case and apparently considered normal, as far as I am concerned, that says enough about the hygiene and quality control. Everyone understands that occasionally something can go wrong. What matters is how a restaurant handles it. Here, absolutely everything was lacking: responsibility, empathy, customer focus, and professionalism. We did not feel taken seriously, heard, and certainly not appreciated as paying guests. For us, this was immediately the last time; we used to come here often, but here you are truly just a number and merely a source of income. There are plenty of restaurants where hygiene *and* respect for the customer are a matter of course. It is sad how serious complaints are handled here.

The atmosphere isn't great, and I actually think it's unacceptable that men have to relieve themselves in a portable toilet on the street. That puts you 1-0 down immediately.

Our regular spot, always lovely! And friendly staff ❤️

Congratulations, this is the second worst restaurant I have ever eaten at. It is scandalous how disgusting this is and that people just accept this in the reviews, ridiculous. Is this hivemind or are you all bots or something?! Lukewarm sushi and duck breast fillet so gross I spat it out. This is really a joke, man. My mother spent 80 euros on this. I will always remember you as the second worst restaurant I have ever eaten at. I hope real Japanese people never come here; they would really freak out at the quality of this gluttony. I even went here twice with family because I have a relative who keeps saying it's tasty. That is simply not true. There were years in between, and both times it was bad. McDonalds = Better Burger King = Better KFC = Better Only De Beren is worse, but that is not hard to beat; it literally makes you sick. However, if I hadn't spat out the food, I probably would have been sick from this "Shabby" Shabbu too.

We made a reservation here and were looking forward to a pleasant dinner, but unfortunately, it was very disappointing. Only after we had been sitting at the table for half an hour did we discover that the toilets were out of order due to renovations. We had not been told this beforehand, even though it is important information. Temporary toilet cubicles had been placed outside, but there were no accessible facilities for people with disabilities. We found that very disappointing. Additionally, the food was also disappointing. It seemed as if the focus at the moment is more on the renovation than on the quality of the food and the hospitality!

Tasty sushi and meat, good selection, fast service

Friendly staff, nice and cozy atmosphere

Food was good and plenty of choice. Friendly and efficient service Little atmosphere. Very large place with little character

As always, we had a delicious meal.

Very large restaurant, friendly service. They have tasty sushi and other things too, a lot of choice. Reservations are recommended.

Delicious all-you-can-eat sushi, lots of variety. Dessert buffet is top-notch.

Extremely busy, but everything was still organized down to the last detail. Great team!

Great sushi, relaxed atmosphere

Delicious food. Especially the drinks with the crushed ice (Calspis).

We had a delicious meal yesterday. We chose the sushi with eel every round.

Fine. Good food, fast service. However, it was very busy and awkward waiting at the airlock doors at the entrance.

Amazing food quality, very much recommended!

Staff is very friendly Had a tasty meal, dessert bar is self-service 👌🏾 The atmosphere is a matter of taste Plenty of parking and charging across the street And many terraces within walking distance

Super tasty and cozy atmosphere

Super delicious. One of the best sushi I've ever eaten. Period.

Been there several times. Good sushi & grill. However, it is often full and busy, so reserving is recommended.

One of the better Shabu Shabu branches. Friendly staff, great food.

Excellent quality, lots of choices and variety (hot, cold, desserts). Highly recommended. Great deal. Be sure to book in advance as it gets very busy, especially on weekends.

I can't keep track of how often I come here, but it's always good. The staff is friendly and always up for a chat.

Why are these gift vouchers valid for ONLY 1 YEAR????! There is a legal term of at least 2 years. I would like to know the options for spending them, otherwise I will never set foot here again. The voucher also states that only 1 voucher can be spent per 2 people, and we dutifully did that last time... but with these rules, we had to go to Shabu Shabu Zoetermeer a total of 4 times in 1 year with the gift of 4 vouchers (even though we don't even live there). I would like a response from the management.

I found the food disappointing; the pieces of meat were too coarse, and I think the person had a bad day. They weren't really cheerful, and for someone visiting for the first time, a friendly explanation would have been nice.

It was super tasty and fun again

You must open a branch in Eindhoven

It was my first experience, and to put it very briefly, I will definitely do it a number of times more. Good food, and with a warm sake, I thought it was absolutely wonderful.

delicious food and great people

Shabu Zoetermeer never disappoints! Not with the food and not with the service. Only today did I notice something. The soy sauce had almost no taste. As if it had been heavily diluted with water. It wasn't black either, but rather light brown. I found this a bit of a shame, because I think the soy sauce is partly what makes the sushi.

Had a delicious meal, friendly and good staff

Fine restaurant, but not really my thing; too massive/large and very noisy. The service, however, was very good: fast, polite, and funny! Made up for a lot. The food was fine for an "all you can eat" restaurant.

This Shabu Shabu has been my favorite for years, and every time they surprise me with the exquisite Japanese cuisine.

Cozy place, friendly staff who stop by for a chat, and a great dessert bar. From soft serve ice cream to stewed pears to chocolates.

You can enjoy a wide selection of food here. Always delicious!!!

Always hospitable and friendly. It's really nice how understanding they are when we ask for a quiet table.

Very disappointed with Shabu Shabu to go on Luxemburglaan in Zoetermeer. They say orders will be delivered within an hour, but we had to wait over two hours!! for our food. It's understandable that it might take a little longer, but this is simply too long. We order here regularly and think that as a regular customer, you should expect something in such a situation, like a voucher or promotional code. Unfortunately, that didn't happen. Very disappointing, especially since this wasn't the first time!

Nice restaurant where we enjoyed the food.

Always delicious food. Served quickly. Even though the place is usually packed, the noise isn't bothersome. Friendly service. I'll never go to another Shabu Shabu again.

Is my favorite restaurant!!! We travel more than one hour and a half to eat here for special days!!!!!! The services is amazing!! Everything is more than 100% delicious! Quiality! Very clean! It has all!!!

Friendly service! And really good sushi!

The food is good. Sometimes a bit too salty, though. The atmosphere is pleasant, and the service is friendly. The prices are reasonable for the time of year.

The menu has been pared down. Lots of bland sushi, little to no sauce on certain meat dishes. All in all, a lower rating than before.

Good food and brought to the table reasonably quickly after ordering.

My daughter is vegan. We are not. This makes it difficult to find a restaurant. You can order many dishes here that don't contain meat, fish, or other animal products.

It might be a bit on the higher price range (at least, that's what my friends say), but the food, the atmosphere, and especially the service are simply fantastic! I always enjoy eating there; the food is simply delicious, and if there's something you don't like, they have plenty of other dishes to fill you up. The service is warm and very friendly. They calmly explain how their system works, and if there's anything, they're happy to help (and quickly). They often walk past your table and, as soon as they see empty plates and bowls, immediately take them away. I'll keep coming back!

A really top restaurant with top staff and delicious sushi!

We ate here on Christmas Eve. It was very busy, but everything went smoothly.

Yesterday we went to Shabu Shabu in Zoetermeer for the second time. We thought you were absolutely fantastic! - Fast and friendly service - Dishes were served quickly and tasted great. - Professional in so many ways, I don't even know what to mention. The young man serving was pleasant, friendly, and had a great sense of humor. Everything was truly fantastic! Fantastic!!! Thanks for a fantastic evening!

Christmas brunch...Always good. Staff is great.

We were planning a cozy Christmas Eve with my two sons. Upon arrival, we were told we had two hours to eat, which we knew in advance, so it wasn't a problem. When we were ready for dessert after an hour and a half, a large group of people arrived and were told they would have my table with them. I still had at least 20 minutes. My boys were already on their way to dessert when I was asked to eat dessert at another table. I found this very annoying and unprofessional. I spend a lot of money, and I expect customer service in return, not to be ignored. No more Shabu for me for the time being, which is a real shame.

Delicious sushi!! The food is always good, and the staff is friendly. We love coming here and definitely recommend it.

We came with a group of 22. They arranged and explained everything well for us. We were able to eat a lot without any problems. The website was easy to use for ordering, and I loved number 76. I will definitely come here again with a group :)

The service here is unreal. Legit take the last bite of the last piece and instantly someone comes and takes my plate. The cheese potato is amazing and the sushi is really high quality. I’m only missing the normal shrimp nigiri that isn’t seared. Very good price too. And the beauty of the place with the fake outdoors inside looks very realistic and beautiful. Would highly recommend.

Very tasty. I would come back more often if they added new sushi to the menu.

Delicious sushi, but wooden chopsticks and hardly any dessert options when we were there made the price of €50 per person undeserved. The staff is very friendly, though. The cocktails are way too sweet, which is a shame.

Standard food, nothing extra, but friendly staff...

As always one of the best sushi

Great place with fresh sushi 🍣. And delicious drinks. Very nice waiters and great atmosphere

Very busy, the food was also very good, so I understand the rush. Personally, I just found the price a bit too high.

Great quality food and clean atmosphere

Everything is great, as always.

A bit too crowded, chairs too close together but the food was great.

Japanese fast food, but with very friendly service and “all you can eat” ordering with your smartphone.

Very nice and hospitable restaurant, the servers are very friendly and attentive to allergies. Definitely a place you should go to!

One of the better shabu shabu restaurants, especially since the dinner menu was updated. It's almost always packed on weekends. The food is generally excellent, especially the sushi and meat dishes. Service is fast. Drinks are reasonably priced, though.

This was a home delivery. All the cold sushi was piled up on the left side of the box. Photos available. That same evening, after being asked for, I was given my opinion. I've never experienced this before, so I have no experience of how to act other than by giving my opinion. Because I didn't receive a response, I called today (October 28) and reported the incident at 5:21 PM on October 15. The female employee told me I should have reported it by phone that same evening. Despite me saying I was waiting for a response to my submitted "opinion" and also saying I had photos as proof, she (rather annoyingly) kept repeating three times that I should have called immediately. I consider this to be very poor service and therefore request a more appropriate response than the one written above.

It's practically always a busy restaurant, so booking well in advance is recommended. Always excellent service and good food. Drinks are reasonably priced.

It is still very good, however the finish/presentation seems to be slowly deteriorating.

The food was delicious. There aren't many sushi options. The meat dishes were excellent, though!

Delicious food, fast business service with charm

Been a satisfied customer for over 10 years. Always brought lots of people (new customers). Today to celebrate my son's birthday. Unfortunately, it was very disappointing with the one bespectacled, bigger, chubby Asian man (staff). One of my all-time favorite dishes there is the duck breast fillet. Today it really didn't taste good! But this gentleman had a hard time accepting it and felt the need to have a discussion with us. I think a lesson in social contact would do him good. I passed this on to the manager (nice man), who just knows my name XD. Yep, that's how often I came here!! XD. But this is an experience that unfortunately makes me not want to come here again. The atmosphere at our table was also somewhat spoiled by this experience. And in the end I was €240.00 lighter. Now I've been on the toilet for half an hour after vomiting. Didn't I tell you that duck breast fillet wasn't good...?!

I found the quality to be average to poor for the price (€93). The service was excellent and friendly. Three rounds for two people, two drinks of iced tea.

This was so fun and cozy, we arrived and were met by a very sweet gentleman. The food was delicious, I enjoyed it, and a very sweet man gave my sister a free ice cream. Very sweet and cozy, truly amazing. You have to go there! 💯💯💯💯

We had a reservation at 19:15 and we were waiting in line for over 15min past that time. The food was good and in general the service also, the lady drop the sauce in our table and they don’t worry about cleaning it, they brought some dishes wrong and it can feel noisy.